Unlocked AT&T Branded phone - Moto Z2 Force Questions & Answers

Hi, I just got a new unlocked AT&T Z2 force phone. I'm on Cricket and the phone works, but i can't upgrade the phone to Oreo or 8.0+ What's the best way to get around this? I'm pretty new so but hopefully i can figure it out. Thanks

Just out of curiosity, is your phone the Super Black or the White Gold? There are many reports of users being unable to update their AT&T z2 Force

kingstu said:
Just out of curiosity, is your phone the Super Black or the White Gold? There are many reports of users being unable to update their AT&T z2 Force
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Black

My black AT&T z2 Force has the same issue and they seem to be cheaper than all the other z2 Forces at Motorola's web store.

kingstu said:
My black AT&T z2 Force has the same issue and they seem to be cheaper than all the other z2 Forces at Motorola's web store.
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I was just about to order a Black one when I saw this thread. I started a new thread asking if this was a known problem. Does seem strange that the Black model has an extra $121 discount!
New thread:
https://forum.xda-developers.com/z2-force/help/problems-att-black-z2-force-t3804697

Someone could get the update? I just bought the same model as you and i have the same problem.

Time to dump AT&T. Out of all the major carriers, they seem to give their customers the biggest screwing of them all...

Hello!
I don't know if any of you already try it but i found this https://www.getdroidtips.com/ocx27-109-47-oreo-att-moto-z2-force/
It seems that should work, i downloaded the update, and did everything but in the last step, when i type "adb sideload .zip" i got an error that says it can`t read the file.

Related

LG G3 D850 Update

Hello dear G3 owners, sorry if this is a repost
i have an LG G3 D850, living outside of the States, and i want to get the OTA Update, or simply install the MM, in the website they said, i do need the ATT Simcard, as far as i know the ATT is a line provider which will cost a whole new phone just to get one, my question is this, does an ATT sim card bought on Some online store, an Activated one can do or there is no chance to get the OTA or whatever method to update,
i have tried several Roms , but always had issues, from battery draining to some nonfunctional phone
i guess then there is no solution
.....
TrashyWorld said:
Hello dear G3 owners, sorry if this is a repost
i have an LG G3 D850, living outside of the States, and i want to get the OTA Update, or simply install the MM, in the website they said, i do need the ATT Simcard, as far as i know the ATT is a line provider which will cost a whole new phone just to get one, my question is this, does an ATT sim card bought on Some online store, an Activated one can do or there is no chance to get the OTA or whatever method to update,
i have tried several Roms , but always had issues, from battery draining to some nonfunctional phone
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Click to collapse
YO THAT UPDATE IS NOT EVEN ROLLING OUT YET I HEARD VERIZON AND T-MOBILE GOT THEIR UPDATE ALREADY BUT I AM STILL WAITING ON MY D850! I GUESS U SHOULD BE ABLE TO RECEIVE THE UPDATE ANYWAY CAUSE IS THROUGH WIFI THOUGHT, I'VE NEVER NEED A SIM CARD TO UPDATE THE PHONE, DID I?? WELL KEEP U POSTED LAST YEAR THEY WERE THE FIRST IN RELEASE EVERYTHING THIS YEAR IS TOTALLY THE OPPOSITE VERIZON :laugh: DID U TRY D855 PORT ROM?? I AM USING IT AND I AM GETTING ALMOST 4 HRS OF DISPLAY TIME, PRETTY FAST AT THE BEGINNING AND LITTLE LAGGY LOAD UP WITH APPS, WELL NOT AS LAGGY AS LOLLIPOP!
2far said:
YO THAT UPDATE IS NOT EVEN ROLLING OUT YET I HEARD VERIZON AND T-MOBILE GOT THEIR UPDATE ALREADY BUT I AM STILL WAITING ON MY D850! I GUESS U SHOULD BE ABLE TO RECEIVE THE UPDATE ANYWAY CAUSE IS THROUGH WIFI THOUGHT, I'VE NEVER NEED A SIM CARD TO UPDATE THE PHONE, DID I?? WELL KEEP U POSTED LAST YEAR THEY WERE THE FIRST IN RELEASE EVERYTHING THIS YEAR IS TOTALLY THE OPPOSITE VERIZON :laugh: DID U TRY D855 PORT ROM?? I AM USING IT AND I AM GETTING ALMOST 4 HRS OF DISPLAY TIME, PRETTY FAST AT THE BEGINNING AND LITTLE LAGGY LOAD UP WITH APPS, WELL NOT AS LAGGY AS LOLLIPOP!
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Thanks for your answer man, but my phone is still on 4.4.2 version , when i plug it to wifi it says all updates are installed, when on their website there is the lollipop version...
i've read on some articles that i need a simcard, now you said you never needed one, so do i have a problem with my phone ?
trashyworld said:
thanks for your answer man, but my phone is still on 4.4.2 version , when i plug it to wifi it says all updates are installed, when on their website there is the lollipop version...
I've read on some articles that i need a simcard, now you said you never needed one, so do i have a problem with my phone ?
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Click to collapse
now that change things!!
I don't know how things work in that matter but giving the case that i am using straight talk on at&t towers!! Not directly at&t u know! I remember updating phones without any sim card!
Try to change time & time zone put that manually so that u telling u located in the states instead! U can do that going to settings> date and time and change them manually and restart the phone after changing it before heading to update this is just in case. Try that!
2far said:
now that change things!!
I don't know how things work in that matter but giving the case that i am using straight talk on at&t towers!! Not directly at&t u know! I remember updating phones without any sim card!
Try to change time & time zone put that manually so that u telling u located in the states instead! U can do that going to settings> date and time and change them manually and restart the phone after changing it before heading to update this is just in case. Try that!
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Click to collapse
i have already tried that i even used an US VPN to see if it is my provider that blocks things, i removed the simcard tried all of that but no chance, on forums they said the only way is to have an AT&T simcard working
what is that Straight talk ? is it an option or something, i tried to get an AT&T Simcard from a friend in US, and he said that this provider only gives a line on contract which will be more expensive than the phone
TrashyWorld said:
i have already tried that i even used an US VPN to see if it is my provider that blocks things, i removed the simcard tried all of that but no chance, on forums they said the only way is to have an AT&T simcard working
what is that Straight talk ? is it an option or something, i tried to get an AT&T Simcard from a friend in US, and he said that this provider only gives a line on contract which will be more expensive than the phone
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Click to collapse
straight talk is prepaid service in the state, a mvno from tracfone that uses the 4 big networks att/tmobile/verizon/sprint to offer service/carrier u like most. It is really affordable!
I guess the left option is the sim card, well try that without ripping off ur wallet bro keep us posted!
2far said:
straight talk is prepaid service in the state, a mvno from tracfone that uses the 4 big networks att/tmobile/verizon/sprint to offer service/carrier u like most. It is really affordable!
I guess the left option is the sim card, well try that without ripping off ur wallet bro keep us posted!
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i will try next month when the simcard arrives, otherwise i'll take your straightalk for the updates
TrashyWorld said:
i will try next month when the simcard arrives, otherwise i'll take your straightalk for the updates
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Click to collapse
for real bro I had several LG Samsung Motorolla devices and I am pretty sure that I update'em without the need of a sim card! I don't know what the issue is, but best of lucks!! keep us posted!
2far said:
for real bro I had several LG Samsung Motorolla devices and I am pretty sure that I update'em without the need of a sim card! I don't know what the issue is, but best of lucks!! keep us posted!
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yeah i hag samsungs , xperia and nexus also updated them with no problem but this D850 is blocked by AT&T as far as i know
did you try to update via LG suite?
AT&T simcard is required (gophone, and active)
Adding my 2 cents.
Based on my experience, you need an AT&T simcard, and must be active. The simcard can be postpaid or gophone (prepaid). The very first D850 update (the Lollipop update, software versionD85020f) can be pushed down without having your IMEI number associated with the simcard. Any subsequent updates will require your LG G3 in AT&T database. That means, when you activate the simcard, you need to input your LG G3 imei number. Otherwise update versions D85021r, d85021q won't work. I've tried it with 4 different AT&T GoPhone simcards. Update can be pushed down via wifi only.
AT&T LG G3 can't update via LG suite. I seem to recall tmobile's can (D851).
Visit https://www.att.com/esupport/article.html#!/wireless/KB425811 for more info on different versions available.
Good luck.

Does your Samsung Pay work?

So I just tried to setup my Samsung Pay and it says this device is not compatible??!!
I have unlocked model on Sprint.
Just wondering if anyone else has similar issue to know it will self-resolve over time maybe or if something is funky here.
Very annoying as I used it a ton on my S7....
I have no issues using it on my unlocked S9.
bryanu said:
So I just tried to setup my Samsung Pay and it says this device is not compatible??!!
I have unlocked model on Sprint.
Just wondering if anyone else has similar issue to know it will self-resolve over time maybe or if something is funky here.
Very annoying as I used it a ton on my S7....
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Click to collapse
I have never used Samsung Pay but Google Pay is working fine on my S9 :good:
I set it all up and went to add my cards but all of them were incompatible. My banks prefer to use their own contactless payment methods or Google Pay.
bryanu said:
So I just tried to setup my Samsung Pay and it says this device is not compatible??!!
I have unlocked model on Sprint.
Just wondering if anyone else has similar issue to know it will self-resolve over time maybe or if something is funky here.
Very annoying as I used it a ton on my S7....
Click to expand...
Click to collapse
I"m having the same issue to. Anytime I try to use it, it says to update it. The samsung pay in the galaxy app store is updated. So uninstalling that one and installing the one from the play store says it's incompatible with my phone.
But, it sounds like Samsung is aware of the issue and will be updating the galaxy apps version soon
https://www.reddit.com/r/GalaxyS9/comments/848mxn/samsung_pay_incompatible/
https://www.reddit.com/r/GalaxyS9/comments/848mxn/samsung_pay_incompatible/dvpgqv7/
So I flashed my phone to the sprint FW and that one seems to work fine so must indeed be something with the US unlocked ones maybe on some providers or how it was updated etc.
I just tested mine and it works on the unlocked version.
For those that are working are you US based or intl?
I'm also wondering if it's app ver related, carrier related for unlocked or what lol.
I now have another issue with VM not working so am torn what FW I even want to run now lol. Downfall of early adopter I guess hah
Mine works fine with tmobile
Mine does not work. US unlocked snapdragon model. Keeps telling me to update app but there is not an update.
On T-Mobile US, and it works fine here. I didn't try it until after the day 1 update they pushed yesterday, so maybe that was the key?
bryanu said:
For those that are working are you US based or intl?
I'm also wondering if it's app ver related, carrier related for unlocked or what lol.
I now have another issue with VM not working so am torn what FW I even want to run now lol. Downfall of early adopter I guess hah
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Click to collapse
cdudeman said:
Mine does not work. US unlocked snapdragon model. Keeps telling me to update app but there is not an update.
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Click to collapse
I've been having the same issues on my USA unlocked S9+, but there's an update in the Galaxy app store today that finally gets me past that "need an update" screen. Go check!!
There is an update for Samsung pay that came out last night and now it works for me. I updated through the Galaxy app store.
When I use it my phone get stuck in wireless charging mode and to remove it igot reboot phone
I have the S8 Plus Hong Kong variant. Samsung Pay only worked for Hong Kong based banks. Uninstalled the app then installed the latest version on Play Store. Works fine now so Samsung did update the app. I'm pretty sure whoever you bank with needs to have a processing application which is compatible with Samsung Pay.

ATT Z2 force worth it?

I got an essential phone and the z2 force for essentially the same price, and decided to keep this att version of the z2 force, however the issues I am having are making me rethink my decision and either get a different z2 force version or keep the essential.
1-Bluetooth lags and messes up a lot with my Klipsch soundbar, doesn't happen with any other phones.
2-Hotspot doesn't work(I am on cricket)
3-It won't update to android 8.0, it's still stick in 7.1 and maybe an att sim will fix it but again I have seen tons of people with the same issue and a warranty claim is needed.
4-Not being able to root or unlock the bootloader kills it's future proof potential.
Since Motorola doesn't sell a factory unlocked version of the phone, what would be the best version for rooting and whatever else which would probably take care of all my issues? I heard T-Mobile is the one but what do you guys think?
Thanks!
Do a warranty replacement and get an OREO phone. They might be willing to get you a T-Mobile version instead of your AT&T version if you mention your carrier is T-Mobile.
kingstu said:
Do a warranty replacement and get an OREO phone. They might be willing to get you a T-Mobile version instead of your AT&T version if you mention your carrier is T-Mobile.
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Will they do that, is that confirmed? Or are you just suggesting to give that a try?
They mentioned something about how to deal with a phone which is sim unlocked when setting up the return. I don't know for certain but you will see what I mean when you start the process for a warranty swap

Sprint Moto Z2 Force Converted to Verizon issue

So I managed to get my hands on a Black Z2 Force, with my gold one having gotten Zero IMEI due to attempting to straight flash the Android 9 Firmware on it. (Don't do it btw.)
Because of that I sold that off and got a Black Z2 Force, same sprint version and all. And now have a new issue with it. I flashed the Verizon Oreo files, but I have no Service during setup. I can't get through the first screen, and is stuck on "Please Wait, this may take a few minutes." I did the exact same thing I did on my Gold One before and I didn't have issues.
Did anyone else have this issue? When on the Sprint Firmware I had Verizon Service and all when I inserted my sim card (Some invalid sim errors) so I don't know whats going on here. It is the -03 Sprint obviously, so I don't know if I possibly missed something or maybe someone had this issue and got through it.
Edit: Resolved.

LM-G820UM on AT&T - Android 10 Firmware

I recently purchased a LG G8 (LM-G820UM) from China. It is an AT&T branded phone, but works perfectly with my current UK SIM. It is running Android 9 (Software Version: G820UM10m), but when I try to update to Android 10 it says, "Current software is up to date."
I am used to updating the firmware on Samsung tablets and didn't realise the firmware would be tied to AT&T, so when I tried to install the firmware from another carrier using LGUP, I was surprised to find it just wouldn't work and always gave up before it hit 10%. (I tried using the LG Flash Tool, but couldn't get it to work on my Windows 10 PC.)
Reading through the forum, I appreciate buying a pre-paid AT&T SIM might - only might - work, but I'd much prefer to source an AT&T Android 10 image or else use software that will let me install an Android 10 image from another carrier.
Given that an AT&T Android 10 firmware does exist, I'm surprised it is not available to download from somewhere. Or that I can't just install a non-AT&T firmware.
Does anyone know of any further avenues I might be able to explore?
pfhastie said:
I recently purchased a LG G8 (LM-G820UM) from China. It is an AT&T branded phone, but works perfectly with my current UK SIM. It is running Android 9 (Software Version: G820UM10m), but when I try to update to Android 10 it says, "Current software is up to date."
I am used to updating the firmware on Samsung tablets and didn't realise the firmware would be tied to AT&T, so when I tried to install the firmware from another carrier using LGUP, I was surprised to find it just wouldn't work and always gave up before it hit 10%. (I tried using the LG Flash Tool, but couldn't get it to work on my Windows 10 PC.)
Reading through the forum, I appreciate buying a pre-paid AT&T SIM might - only might - work, but I'd much prefer to source an AT&T Android 10 image or else use software that will let me install an Android 10 image from another carrier.
Given that an AT&T Android 10 firmware does exist, I'm surprised it is not available to download from somewhere. Or that I can't just install a non-AT&T firmware.
Does anyone know of any further avenues I might be able to explore?
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Click to collapse
I saw on here if you remove your Sim card, then factory reset and don't connect to anything including wifi, so skip everything to get to the home screen. Then connect to WiFi and check for updates it works. I did it and boom, I had to go through about 5 updates, but it all worked. Not sure if it will work outside of the US, but it's worth a shot.
That sounds interesting. I'll give it a go and let you know. I am in the UK, but perhaps a US VPN might do the trick if it doesn't work for me.
pfhastie said:
That sounds interesting. I'll give it a go and let you know. I am in the UK, but perhaps a US VPN might do the trick if it doesn't work for me.
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Click to collapse
Good luck, it seems there some issue when it has a connection and it looks for updates during the setup and it breaks updates afterwards. So this is a workaround. I did all the updates consecutively, then rebooted and inserted my sim.
Gave it a good go. Full reset, skipped the intro pages, connected WiFi, but Software Update said I was up to date. Installed ThunderVPN (for apps & browsers), set it to USA and tried again, but same story. Then tried the whole thing again from scratch this time making sure I was on a US VPN prior to initiating the Software Update, but it was still the same ("Current software is up to date").
It is so disappointing not being able to bring this otherwise near-perfect phone up to the latest Android version, but I'm too short of cash to spend £10 on a SIM that only has a small chance of working in the UK. I'll just get on with my life and check back every now and then to see if one of the resident geniuses has come up with a fix.
pfhastie said:
Gave it a good go. Full reset, skipped the intro pages, connected WiFi, but Software Update said I was up to date. Installed ThunderVPN (for apps & browsers), set it to USA and tried again, but same story. Then tried the whole thing again from scratch this time making sure I was on a US VPN prior to initiating the Software Update, but it was still the same ("Current software is up to date").
It is so disappointing not being able to bring this otherwise near-perfect phone up to the latest Android version, but I'm too short of cash to spend £10 on a SIM that only has a small chance of working in the UK. I'll just get on with my life and check back every now and then to see if one of the resident geniuses has come up with a fix.
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Click to collapse
Did you ever got the update to Android 10 and if yes, how?
hugoprh said:
Did you ever got the update to Android 10 and if yes, how?
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Click to collapse
No, I never did. Planning on checking back every few months or so to see if there is firmware available, but I rather doubt there will as AT&T seem to have the phone tied down pretty well. On the plus side, coming from an Xperia Z5, Android 9 is excellent, especially battery life, and although Android 10 adds a desktop mode, I've heard of some people having problems, so I'm not worried I'm missing all that much. So many tech issues, so little time.
update lg g8 ATT
pfhastie said:
No, I never did. Planning on checking back every few months or so to see if there is firmware available, but I rather doubt there will as AT&T seem to have the phone tied down pretty well. On the plus side, coming from an Xperia Z5, Android 9 is excellent, especially battery life, and although Android 10 adds a desktop mode, I've heard of some people having problems, so I'm not worried I'm missing all that much. So many tech issues, so little time.
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Click to collapse
133/5000
You could find a solution, I have the same problem and I don't know how to update, I don't know if it would work if I bought the sim card
Likewise, got a deal on eBay and starting to feel I should've found out about the AT&T update troubles before purchasing smh
Did anyone ever figure this out? I'm in the same boat
BWA_Dallas said:
Did anyone ever figure this out? I'm in the same boat
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Click to collapse
I'd suggest looking in the 'guides' forum and following the 'how to cross flash' guide. Essentially, if you're using an at&t rom outside the us, then it's almost certain you're missing a few of the bands needed for you to have full coverage. It might be working, but there are probably some bands you're not getting.
So, the software / rom for your region is always the better one. If you successfully cross flash to that rom, you'll be better off.

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