LG G3 D850 Update - G3 Q&A, Help & Troubleshooting

Hello dear G3 owners, sorry if this is a repost
i have an LG G3 D850, living outside of the States, and i want to get the OTA Update, or simply install the MM, in the website they said, i do need the ATT Simcard, as far as i know the ATT is a line provider which will cost a whole new phone just to get one, my question is this, does an ATT sim card bought on Some online store, an Activated one can do or there is no chance to get the OTA or whatever method to update,
i have tried several Roms , but always had issues, from battery draining to some nonfunctional phone

i guess then there is no solution

.....

TrashyWorld said:
Hello dear G3 owners, sorry if this is a repost
i have an LG G3 D850, living outside of the States, and i want to get the OTA Update, or simply install the MM, in the website they said, i do need the ATT Simcard, as far as i know the ATT is a line provider which will cost a whole new phone just to get one, my question is this, does an ATT sim card bought on Some online store, an Activated one can do or there is no chance to get the OTA or whatever method to update,
i have tried several Roms , but always had issues, from battery draining to some nonfunctional phone
Click to expand...
Click to collapse
YO THAT UPDATE IS NOT EVEN ROLLING OUT YET I HEARD VERIZON AND T-MOBILE GOT THEIR UPDATE ALREADY BUT I AM STILL WAITING ON MY D850! I GUESS U SHOULD BE ABLE TO RECEIVE THE UPDATE ANYWAY CAUSE IS THROUGH WIFI THOUGHT, I'VE NEVER NEED A SIM CARD TO UPDATE THE PHONE, DID I?? WELL KEEP U POSTED LAST YEAR THEY WERE THE FIRST IN RELEASE EVERYTHING THIS YEAR IS TOTALLY THE OPPOSITE VERIZON :laugh: DID U TRY D855 PORT ROM?? I AM USING IT AND I AM GETTING ALMOST 4 HRS OF DISPLAY TIME, PRETTY FAST AT THE BEGINNING AND LITTLE LAGGY LOAD UP WITH APPS, WELL NOT AS LAGGY AS LOLLIPOP!

2far said:
YO THAT UPDATE IS NOT EVEN ROLLING OUT YET I HEARD VERIZON AND T-MOBILE GOT THEIR UPDATE ALREADY BUT I AM STILL WAITING ON MY D850! I GUESS U SHOULD BE ABLE TO RECEIVE THE UPDATE ANYWAY CAUSE IS THROUGH WIFI THOUGHT, I'VE NEVER NEED A SIM CARD TO UPDATE THE PHONE, DID I?? WELL KEEP U POSTED LAST YEAR THEY WERE THE FIRST IN RELEASE EVERYTHING THIS YEAR IS TOTALLY THE OPPOSITE VERIZON :laugh: DID U TRY D855 PORT ROM?? I AM USING IT AND I AM GETTING ALMOST 4 HRS OF DISPLAY TIME, PRETTY FAST AT THE BEGINNING AND LITTLE LAGGY LOAD UP WITH APPS, WELL NOT AS LAGGY AS LOLLIPOP!
Click to expand...
Click to collapse
Thanks for your answer man, but my phone is still on 4.4.2 version , when i plug it to wifi it says all updates are installed, when on their website there is the lollipop version...
i've read on some articles that i need a simcard, now you said you never needed one, so do i have a problem with my phone ?

trashyworld said:
thanks for your answer man, but my phone is still on 4.4.2 version , when i plug it to wifi it says all updates are installed, when on their website there is the lollipop version...
I've read on some articles that i need a simcard, now you said you never needed one, so do i have a problem with my phone ?
Click to expand...
Click to collapse
now that change things!!
I don't know how things work in that matter but giving the case that i am using straight talk on at&t towers!! Not directly at&t u know! I remember updating phones without any sim card!
Try to change time & time zone put that manually so that u telling u located in the states instead! U can do that going to settings> date and time and change them manually and restart the phone after changing it before heading to update this is just in case. Try that!

2far said:
now that change things!!
I don't know how things work in that matter but giving the case that i am using straight talk on at&t towers!! Not directly at&t u know! I remember updating phones without any sim card!
Try to change time & time zone put that manually so that u telling u located in the states instead! U can do that going to settings> date and time and change them manually and restart the phone after changing it before heading to update this is just in case. Try that!
Click to expand...
Click to collapse
i have already tried that i even used an US VPN to see if it is my provider that blocks things, i removed the simcard tried all of that but no chance, on forums they said the only way is to have an AT&T simcard working
what is that Straight talk ? is it an option or something, i tried to get an AT&T Simcard from a friend in US, and he said that this provider only gives a line on contract which will be more expensive than the phone

TrashyWorld said:
i have already tried that i even used an US VPN to see if it is my provider that blocks things, i removed the simcard tried all of that but no chance, on forums they said the only way is to have an AT&T simcard working
what is that Straight talk ? is it an option or something, i tried to get an AT&T Simcard from a friend in US, and he said that this provider only gives a line on contract which will be more expensive than the phone
Click to expand...
Click to collapse
straight talk is prepaid service in the state, a mvno from tracfone that uses the 4 big networks att/tmobile/verizon/sprint to offer service/carrier u like most. It is really affordable!
I guess the left option is the sim card, well try that without ripping off ur wallet bro keep us posted!

2far said:
straight talk is prepaid service in the state, a mvno from tracfone that uses the 4 big networks att/tmobile/verizon/sprint to offer service/carrier u like most. It is really affordable!
I guess the left option is the sim card, well try that without ripping off ur wallet bro keep us posted!
Click to expand...
Click to collapse
i will try next month when the simcard arrives, otherwise i'll take your straightalk for the updates

TrashyWorld said:
i will try next month when the simcard arrives, otherwise i'll take your straightalk for the updates
Click to expand...
Click to collapse
for real bro I had several LG Samsung Motorolla devices and I am pretty sure that I update'em without the need of a sim card! I don't know what the issue is, but best of lucks!! keep us posted!

2far said:
for real bro I had several LG Samsung Motorolla devices and I am pretty sure that I update'em without the need of a sim card! I don't know what the issue is, but best of lucks!! keep us posted!
Click to expand...
Click to collapse
yeah i hag samsungs , xperia and nexus also updated them with no problem but this D850 is blocked by AT&T as far as i know

did you try to update via LG suite?

AT&T simcard is required (gophone, and active)
Adding my 2 cents.
Based on my experience, you need an AT&T simcard, and must be active. The simcard can be postpaid or gophone (prepaid). The very first D850 update (the Lollipop update, software versionD85020f) can be pushed down without having your IMEI number associated with the simcard. Any subsequent updates will require your LG G3 in AT&T database. That means, when you activate the simcard, you need to input your LG G3 imei number. Otherwise update versions D85021r, d85021q won't work. I've tried it with 4 different AT&T GoPhone simcards. Update can be pushed down via wifi only.
AT&T LG G3 can't update via LG suite. I seem to recall tmobile's can (D851).
Visit https://www.att.com/esupport/article.html#!/wireless/KB425811 for more info on different versions available.
Good luck.

Related

Sim Card Removed - Restart/Reboot Phone

Hi there
i own a galaxy S3 TMobile version for 2 months now.
I recently update on last rom and since then i am getting the following error.
Sim card removed. Replace the sim with a valid sim and restart/reboot the phone.
I am not really sure if i wrote the message exactly as it appears but thats the meaning of it.
I have unlocked the phone to use it on Greece.
I have the same sim on it, since the beggining.
I didnt had the problem before the update. And for sure the problem poped up some days after the update.
When i see that msg the most of the times (if not always) data is enabled.
I should also say that when i see that msg the phone is just sitting untouched. Phone has never dropped or anything like that.
For sure its annoying.
When i restart phone sim is working perfectly...... ..
Has anyone heared about it? Anyone who faces the same prolem and found a solution?
I tried to google it ut i came up with no answers...
Any help is welcome.
Thank you in advance
have u tried a different SIM yet?
Sent from my SGH-T999 using xda premium
I had the same kind of issue on my previous phone. However, there is no data on my phone that I had to reboot my phone a few times to establish data connection. Secondly, sometime I missed called. Replacing SIM card may not help either. A few people had reported the same kind of issue on T-Mobile Support site.
Leoniums said:
Hi there
i own a galaxy S3 TMobile version for 2 months now.
I recently update on last rom and since then i am getting the following error.
Sim card removed. Replace the sim with a valid sim and restart/reboot the phone.
I am not really sure if i wrote the message exactly as it appears but thats the meaning of it.
I have unlocked the phone to use it on Greece.
I have the same sim on it, since the beggining.
I didnt had the problem before the update. And for sure the problem poped up some days after the update.
When i see that msg the most of the times (if not always) data is enabled.
I should also say that when i see that msg the phone is just sitting untouched. Phone has never dropped or anything like that.
For sure its annoying.
When i restart phone sim is working perfectly...... ..
Has anyone heared about it? Anyone who faces the same prolem and found a solution?
I tried to google it ut i came up with no answers...
Any help is welcome.
Thank you in advance
Click to expand...
Click to collapse
I tthought I was the only one plagued by this issue..
I have this same issue. It usually happens whenever I lose network coverage......it happens repeatedly.. This issue started happening after I updated to jelly bean...ICS had no problems..
I have changed my sim 3 times, installed several touch wiz custom ROMs, changed my base bands and kernel...The issue remains prevalent after all these..
The only way I have been able to resolve this issue is by switching to an AOSP ROM like cm10 or paranoid android rom
I hope a fix for this issue is found soon cos i am tired of restarting my phone everytime i lose network coverage
I have attached a screenshot showing this
replacement sim ractified the problem
Leoniums said:
Hi there
i own a galaxy S3 TMobile version for 2 months now.
I recently update on last rom and since then i am getting the following error.
Sim card removed. Replace the sim with a valid sim and restart/reboot the phone.
I am not really sure if i wrote the message exactly as it appears but thats the meaning of it.
I have unlocked the phone to use it on Greece.
I have the same sim on it, since the beggining.
I didnt had the problem before the update. And for sure the problem poped up some days after the update.
When i see that msg the most of the times (if not always) data is enabled.
I should also say that when i see that msg the phone is just sitting untouched. Phone has never dropped or anything like that.
For sure its annoying.
When i restart phone sim is working perfectly...... ..
Has anyone heared about it? Anyone who faces the same prolem and found a solution?
I tried to google it ut i came up with no answers...
Any help is welcome.
Thank you in advance
Click to expand...
Click to collapse
I had the same problem the other day when I was driving home from work. I think it happened when I went from 4G to 2G coverage. And also, when I'm in 2G coverage, signal fades out completely and comes back on 10 secs or so later. I went to Tmobile and replaced my sim with a new one and I had no problem of such ever since. .. at least so far so good.
droidNoob74 said:
I had the same problem the other day when I was driving home from work. I think it happened when I went from 4G to 2G coverage. And also, when I'm in 2G coverage, signal fades out completely and comes back on 10 secs or so later. I went to Tmobile and replaced my sim with a new one and I had no problem of such ever since. .. at least so far so good.
Click to expand...
Click to collapse
just restore to stock , and you can use it
thecat1102 said:
just restore to stock , and you can use it
Click to expand...
Click to collapse
Believe me I have Odin end back to stock n the issue still persists.....changing sim cards is only a temporary solution....
The problem always comes back especially if you always in an area with no network signal
Warranty exchange! Samsung should replace it. Say won't read sim card. Or tmobile
Sent from my SGH-T999
It seems that it happens when the data signal is bad.
Yesterday i had to reboot more than 3 times inside in a 4h period.
Wth........
First & foremost,
How did you "unlock" your phone? Did you mess with the NV data??
Or were you a good boy & had T-Mobile do it for you?
It sort of sounds like T-Mobile may have disabled your SIM card altogether....which may happen if you screwed around with the NV data.
If it was properly unlocked by T-Mobile you should be able to stick whatever SIM card in there now. Easy to test, go down the street to your nearest Greek mobile telecom store & ask if you can test a prepaid SIM card in your phone. Assuming the GSM networks are to some degree similar to the US T-Mobile networks, you should even be completely in good shape using local GSM service.
*IF* you get the same issues with the local SIM card....well screw it then. Go protest in the streets about the austerity measures in effect at the moment. Or just be a lazy Greek bastard & demand 14 months salary paid, require retirement at age 50 and lastly *NEVER* pay property tax on anything.
/rant
Besides, you're in a marvelous country full of great food, drinks, parties and oh yeah nice women too. No Yiayia's tho.
Wtf you wasting time on stupid phones for hehe
puretone said:
How did you "unlock" your phone? Did you mess with the NV data??
Or were you a good boy & had T-Mobile do it for you?
It sort of sounds like T-Mobile may have disabled your SIM card altogether....which may happen if you screwed around with the NV data.
Click to expand...
Click to collapse
Well i have unlock the phone through internet. I had no issues for the past 2 months at all and yes i am using a local sim card from the beginning. The problem came up with the last upgrade!
Besides that i have a backup of the nv data but i am pretty sure that isnt the problem.
puretone said:
*IF* you get the same issues with the local SIM card....well screw it then. Go protest in the streets about the austerity measures in effect at the moment. Or just be a lazy Greek bastard & demand 14 months salary paid, require retirement at age 50 and lastly *NEVER* pay property tax on anything.
Click to expand...
Click to collapse
LOL? What is that? Everyone around the world is talking about the Greek people and have no clue of what it really happens. I work 12-14 hours per day including weekends.... i pay more than 600 Euros on taxes per month and i ll never get those money back since retirement is at 70 yo!!! Most of the people are like this. Foking politicians and goverments who have been stealing money for so many years. That was the problem and not the people!
I wish i knew why you mention all these!
sim card removed
I'm having the same issue with my s3
I tried to unlock it using this method
http://forum.xda-developers.com/showthread.php?t=2014982
I'm not sure if it worked, but perhaps messing with NV data screwed something up??
I upgraded to jelly bean 4.1.1
I tried cleaning the contacts on the sim
I replaced the sim at WIND
I even tried a factory reset
Nothing worked so far.
Has anyone figured out why it's doing this? Is it hardware related? software related?
vivamente said:
I'm having the same issue with my s3
I tried to unlock it using this method
http://forum.xda-developers.com/showthread.php?t=2014982
I'm not sure if it worked, but perhaps messing with NV data screwed something up??
I upgraded to jelly bean 4.1.1
I tried cleaning the contacts on the sim
I replaced the sim at WIND
I even tried a factory reset
Nothing worked so far.
Has anyone figured out why it's doing this? Is it hardware related? software related?
Click to expand...
Click to collapse
In the same boat as you...I thought i was the only one..
on wind's sgh-t999v Galaxy SIII ... unlocked it like you did, and I'm getting a no sim card, restart required error, get it about every 8 hours or so..
i ported my number over too, but it says under "my phone number" in settings.. has a completely different number than what I'm currently using.. not sure if that has any effect..
tried restoring to factory settings too.. nothing seems to work...
if anyone has any info that would be much appreciated...
From the cold boot and after the error message goes away, does your phone has data connection?
I got the same error message on my previous phone. However, it would not establish the data connection.
Watch this video to see if your phone behaves the same way --> http://www.youtube.com/watch?v=GRB-cPD-JlE
yee_fun said:
In the same boat as you...I thought i was the only one..
on wind's sgh-t999v Galaxy SIII ... unlocked it like you did, and I'm getting a no sim card, restart required error, get it about every 8 hours or so..
i ported my number over too, but it says under "my phone number" in settings.. has a completely different number than what I'm currently using.. not sure if that has any effect..
tried restoring to factory settings too.. nothing seems to work...
if anyone has any info that would be much appreciated...
Click to expand...
Click to collapse
VibrantThemer said:
From the cold boot and after the error message goes away, does your phone has data connection?
I got the same error message on my previous phone. However, it would not establish the data connection.
Watch this video to see if your phone behaves the same way -->
Click to expand...
Click to collapse
mine doesn't do that, I have a data connection almost instantly where I have a signal
the error goes away after a reboot, but the error stalks you, and you never know when it's going to strike..
sometimes when it's in my pocket waiting for a call, while i'm driving with a headset on, at night while i'm asleep
for me, it isn't consistent, but it eventually happens..
I intend on taking it to the repair center for wind next week once I get back home (with the family for the holidays)
I don't think this issue has anything to do with if the NV data was messed with because my husband and I have the same phone purchased the same day 6 months ago. We both get the same error message and it's does not always happen at the same time so I am not sure it has anything to do with the network either. When it happens to him, he tells me it's happening but it does not happen to me. I googled the error because it is annoying. I will guess now that this issue has to do with the Gallaxy s3 and the update to the firmware. I can't wait for a better update.
puretone said:
First & foremost,
How did you "unlock" your phone? Did you mess with the NV data??
Or were you a good boy & had T-Mobile do it for you?
It sort of sounds like T-Mobile may have disabled your SIM card altogether....which may happen if you screwed around with the NV data.
If it was properly unlocked by T-Mobile you should be able to stick whatever SIM card in there now. Easy to test, go down the street to your nearest Greek mobile telecom store & ask if you can test a prepaid SIM card in your phone. Assuming the GSM networks are to some degree similar to the US T-Mobile networks, you should even be completely in good shape using local GSM service.
*IF* you get the same issues with the local SIM card....well screw it then. Go protest in the streets about the austerity measures in effect at the moment. Or just be a lazy Greek bastard & demand 14 months salary paid, require retirement at age 50 and lastly *NEVER* pay property tax on anything.
/rant
Besides, you're in a marvelous country full of great food, drinks, parties and oh yeah nice women too. No Yiayia's tho.
Wtf you wasting time on stupid phones for hehe
Click to expand...
Click to collapse
Hi again
Since I know that there are a lot of people facing the same problem I thought it would be nice to give the solution on this kind of problem.
It seems that when you update via kies (of course on stock roms) something goes wrong. Recently I install the latest rom using odin and except that I found so many new things that I couldn't see before I also had no sim problem again.
So I am pretty sure that this kind of problem appears due to the kies updates. And from what I saw there where more.
If anyone else try the same please let me us know if it worked.
Good luck to u 2.
Btw yes I had that problem when the data signal was almost 0... Maybe 0.... Only then!
Sent from me
puretone said:
Besides, you're in a marvelous country full of great food, drinks, parties and oh yeah nice women too. No Yiayia's tho.
Wtf you wasting time on stupid phones for hehe
Click to expand...
Click to collapse
First of all I want to ensure you that has nothing to do with the way I unlocked the phone.
Second nv data is untouched.
3rd the problem came on after an update.
As I said after a clear fresh install without ba kups etc, starting from 0 the phone works great again and also there are options settings etc that I couldn't see before. Crazy but real. If anyone else do the same thing and make a fresh install with the latest rom he will agree with that.
So... As you said we make good parties and have nice womens... But how you will caption those moments those special (girls) moments without a nice camera (phone) ?
Have a good day hehe.
Sent from my SGH-T999 using Tapatalk 2
For those on the SGH-t999v version of the phone... the reason you are getting this "no sim error" is because of the firmware update to 4.1.1. I've sent my phone in for repairs and the best answer they could give to me was that there's an issue with the current jellybean.. not sure about the SGH-t999 standard versions though...
Unfortunately, I've had to revert back to ice cream ....and guess I have to wait till Lime Pie (OS 5) comes out...
The issue is not the NV data as I have used that method to unlock my phone as well.
Thank you for your replies. I'm relieved to know that it is not the nvdata menu that caused this problem.
I sent my phone in twice now and I've recieved it back for the second time today.
The first time resulted in further Sim card error messages. I'm keeping my fingers crossed in hopes that it does not appear again.
If op would be so kind to lead me to the right direction as to how to use Odin, I'd greatly appreciate it.

Unlocked GSM Galaxy Nexus - No signal al all

Hello,
A bit about my Nexus: Bought it online, it's the Domoco version, unlocked, rooted and been using just fine with many custom ROMs.
So yesterday morning, I was talking on the phone with a friend without any problem. After hanging up for a few hours, when I was about to call someone else, I realized my phone didn't have any signal at all. And it has been like that until now, about 48 hours.
It happened so suddenly without any warning. The phone has never been dropped and everything else working just fine.
So here's what I have tried:
- Restart the phone (multiple times)
- Batter pull (multiple times)
- Factory reset the phone (multiple times)
- Wipe cache and dalvik cache in CWM (multiple times)
- Downloaded SetCPU and set the minimum to 700Mhz (instead of 350Mhz)
- Reflash the ROM and tried with other Custom ROMs (I tried Xenon, Xylon, PA, and Carbon ROMs)
- Reflash the Radio and tried with other Radios too (I tried UILH1, XXLH1, SC04DOMLE3 and some others ...)
- I also went to Tmobile and request a new sim card - same problem.
- I borrowed a sim card from another Tmobile customer to try it on my phone - no signal - but the sim card works just fine on his phone.
I ran out of thing to try and I dont understand what happened ... anyone has an idea or something else for me to try ?
Anyone experience this before ?
Welcome too my hell. I have a playstore one now but my first Gnex was an international one and it has this same issue. Its a PCB problem a warranty would fix. I'm near Chicago and a few people have told me there is an electrical engineer downtown that fixes stuff like this. I don't have a price but I think something like this is your only option. Mine sadly is still a battery charger:thumbdown:
Sent from my Galaxy Nexus using xda premium
I know it sounds stupid, but have you tried toggling airplane mode? I run into the occasional loss of signal when im at work [fair to weak signal in the big metal box], and a reboot is the only thing that fixes it for me. Mines a play store model.
bodh said:
I know it sounds stupid, but have you tried toggling airplane mode? I run into the occasional loss of signal when im at work [fair to weak signal in the big metal box], and a reboot is the only thing that fixes it for me. Mines a play store model.
Click to expand...
Click to collapse
Ah yes, I actually did try that too but forgot to mention. I tried toggle airplane mode on and off, also the 2G only mode on and off. But it didn't help with anything.
Thanks for the suggestion.
JediDru said:
Welcome too my hell. I have a playstore one now but my first Gnex was an international one and it has this same issue. Its a PCB problem a warranty would fix. I'm near Chicago and a few people have told me there is an electrical engineer downtown that fixes stuff like this. I don't have a price but I think something like this is your only option. Mine sadly is still a battery charger:thumbdown:
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
So I guess I have to look for an electrician then, cause I have this phone just a little bit over a year so warranty is a no go for me.
Thanks for the idea.
PS: anyone else has more option for me ? I just wondered if I have bricked my phone ... cause I flashed lots of diff. ROMs to try out but never gotten a bricked phone before, could this be a bricked phone ?
Bricked refers to a phone that does what a brick does: nothing. It doesn't boot, it does not light or attempt to boot, it does nothing. This is a signal issue..I have no prior experience with docomo, but this thread came up on search: http://forum.xda-developers.com/showthread.php?t=1574018, maybe it'd be helpful. Have you converted it to yakju or takju and tried a google factory image?
And this: http://forum.xda-developers.com/showthread.php?t=1554150. If it is a circuit board, it kinda looks like s.o.l., and im sad to say that to you.
I wanted to let you know that I experienced the same issue. I bought the unlocked Docomo Galaxy Nexus, and had it working fine on T-Mobile for half a year, and then suddenly had no signal on Tuesday. Nothing I did - factory reset, battery in and out, sim card in and out - could fix it. Have you tried using different sim cards in your phone to see what works and what doesn't?
I figured out that my phone will accept AT&T, and actually does connect to T-Mobile while roaming (I used an international sim card). But, my phone will say "Cannot find mobile network" when any T-Mobile sim card is inserted.
chowabbajack said:
I wanted to let you know that I experienced the same issue. I bought the unlocked Docomo Galaxy Nexus, and had it working fine on T-Mobile for half a year, and then suddenly had no signal on Tuesday. Nothing I did - factory reset, battery in and out, sim card in and out - could fix it. Have you tried using different sim cards in your phone to see what works and what doesn't?
I figured out that my phone will accept AT&T, and actually does connect to T-Mobile while roaming (I used an international sim card). But, my phone will say "Cannot find mobile network" when any T-Mobile sim card is inserted.
Click to expand...
Click to collapse
I also have the same problem with the docomo phone. ATT Sim card works. Tried other's T-mobile sim cards and it doesn't work. I wonder if somehow the IMEI has been blocked by T-mobile.
wocman said:
I also have the same problem with the docomo phone. ATT Sim card works. Tried other's T-mobile sim cards and it doesn't work. I wonder if somehow the IMEI has been blocked by T-mobile.
Click to expand...
Click to collapse
I know others who bought their GNEX through the Play Store and those work just fine with T-mobile. I tried their sim cards in my phone and it doesn't work. I don't think T-mobile is intentionally blocking the docomo phones, because I'm getting T-mobile through roaming, when I use an international sim. My guess is they're doing something to the cell network that just somehow leaves our configuration out. Hopefully it's temporary, but who knows.
Worse case, I'll just purchase a Nexus 4, because I love 4G data for just $30/month with T-mobile. Anyone else got suggestions?
wocman said:
I also have the same problem with the docomo phone. ATT Sim card works. Tried other's T-mobile sim cards and it doesn't work. I wonder if somehow the IMEI has been blocked by T-mobile.
Click to expand...
Click to collapse
Alright, update on this and there' good news. I called Tmobile and they said my IMEI is actually Blocked. The reason, according to him, is that Tmobile usually sweep the network to clean up all "un-supported" devices, so my device is apparently one of them and therefore got blocked about 2 days ago.
So he said for this, he needs to escalate it to business support and they surely can unblock it for me, but I have to wait until Monday since they don't work on weekend. But well, that's surely a good news. phewwwwwwwwwwwwww !!!
So to all of you guys who are in the same situation, make sure you call Tmobile first before flashing crazy like I did LOL.
Thanks for all the help.
I'd love to know if you are able to get this unblocked and working as I have the same problem as of Tuesday. I was traveling and went into a TMO store, and they told me it was NOT IMEI blocked. In fact they looked at the IMEI and read the page and said 'it was not eligible for blocking'.
I called TMO to see if my phone is IMEI blocked, and through three levels of support the universal answer was no. I'm now fully confused because if it's a hardware issue, why did several people all have the same problem all on Tuesday. For those others who are having issues, can you see the TMO network but not connect to it? That's what I have, I can see TMO and AT&T but haven't been able to connect to either one since Tuesday.
simple23227 said:
Alright, update on this and there' good news. I called Tmobile and they said my IMEI is actually Blocked. The reason, according to him, is that Tmobile usually sweep the network to clean up all "un-supported" devices, so my device is apparently one of them and therefore got blocked about 2 days ago.
So he said for this, he needs to escalate it to business support and they surely can unblock it for me, but I have to wait until Monday since they don't work on weekend. But well, that's surely a good news. phewwwwwwwwwwwwww !!!
So to all of you guys who are in the same situation, make sure you call Tmobile first before flashing crazy like I did LOL.
Thanks for all the help.
Click to expand...
Click to collapse
I'll call up T-Mobile tomorrow and ask if they IMEI blocked my device. I had them reset my signal and give me a new SIM card, but didn't realize it could have been IMEI blocked. I'll give them a call on Monday and let you know what the result is. Maybe it won't be too late to cancel my order on that Nexus 4...
I'm quite confused. I've been told last Thursday in a TMO store and with tech support that I didn't have an IMEI block, and the same with three reps tonight. I know the Sim Card is good, and so I'm being told its a hardware issue. However, several of the same phones had the same issue on the same day, so I can't buy it's a hardware issue. Has anyone with this issue flashed a new or different radio into the phone, either before or after the service loss? I have not, running it as it came out of the box.
I just got off the phone with T-Mobile Support, and they told me the device is not blocked. The reason is that T-Mobile cannot block or unblock devices that are not registered to T-Mobile. So I'm back to square one on this.
chowabbajack - When did you first have a problem, last Tuesday? Did you prior to that do any flashing or radio changes to the phone?
We're in the same spot....
alexwinsberg said:
chowabbajack - When did you first have a problem, last Tuesday? Did you prior to that do any flashing or radio changes to the phone?
We're in the same spot....
Click to expand...
Click to collapse
I did not do any kind of flashing or radio changes prior to Tuesday, when I lost signal.
chowabbajack said:
I did not do any kind of flashing or radio changes prior to Tuesday, when I lost signal.
Click to expand...
Click to collapse
That makes me think its something to do with the radio software, because I am the same the problem overall doesn't seem as large as the number of phones I perceive were bought on the Docomo deal.
Ive been using the docomo version of the nexus as well on tmobile for almost a year and it was since last tuesday when it no longer recieved any singal. with some digging around and too many phone calls, I found that the imei number on the phone is not the same as the one under the battery. i have the generic 004999010640000 imei right now and it not sure how i got it. as i bought it unlocked.
what i have tried:
reboot, battery plug, reinsert sim, factory reset, root and flash, got a new sim card, relocked, unlocked
sim card works on other phones.
also i have called tmobile and samsung endlessly and this is what i got:
tmobile cannot unblock the imei since it is not from them.
samsung is redirecting me to their japan branch.
docomo i cannot reach.
my phone before last tuesday:
unrooted stock 4.2.1
been testing different things to see if there is any way to restore the imei
also using root explorer, i cannot find my efs folder....
I've got the same problem since last Tuesday with my GNex and T-Mobile.
Mine is not from docomo though, but the French phone provider SFR, unlocked through FDocomo apk.
Rooted phone, running 4.2.1., no changes whatsoever in the past month and it worked fine until Tuesday, so I don't think I'm responsible for having no signal.
Honestly, I am relieved to see we are quite a few to have this problem, and also very pissed at T-Mobile for causing all this. What should be the next step then? Is there any chances they fix the issue quickly? If not, I might just go to the competition. I've tried AT&T sim cards and they work fine.
vanessax17 said:
Ive been using the docomo version of the nexus as well on tmobile for almost a year and it was since last tuesday when it no longer recieved any singal. with some digging around and too many phone calls, I found that the imei number on the phone is not the same as the one under the battery. i have the generic 004999010640000 imei right now and it not sure how i got it. as i bought it unlocked.
what i have tried:
reboot, battery plug, reinsert sim, factory reset, root and flash, got a new sim card, relocked, unlocked
sim card works on other phones.
also i have called tmobile and samsung endlessly and this is what i got:
tmobile cannot unblock the imei since it is not from them.
samsung is redirecting me to their japan branch.
docomo i cannot reach.
my phone before last tuesday:
unrooted stock 4.2.1
been testing different things to see if there is any way to restore the imei
also using root explorer, i cannot find my efs folder....
Click to expand...
Click to collapse
I have the exact same generic IMEI number as you, which does not match the number under the battery. I'm not liking the news that you did flash and still no go. I'm a novice at this stuff so please keep us posted.

Lg g2 sprint ls980 no sim card - how to unlock it?

After hours of reading i decide to post im really stresfull with this situation. i bought a phone trough ebay i live in dominican republic but when i insert the SIM CARD say " NO SIM CARD" like if i had not put anything. i saw in the post that sprint has somehting modified to dont let no one activate the phone until we call them. i was trying to call them but there are asking me for a phone number and the phone doesnt have any phone number like the CDMA always do.
PLEASE!! there is any way to remove that security and unlock the phone without call sprint ?
if there is any how can i do that because i dont want to lose the money that i paid and im very needing this phone.
i tried lot of thing like the ##3282 and enable the LTE , BAND 26 AND 41 also i have my msl code but nothings appears to work.
Do i need to sell the phone for parts or i will need to wait till someone resolve this problem bz as i think is a software solution ....
Thanks for all
kiorix said:
After hours of reading i decide to post im really stresfull with this situation. i bought a phone trough ebay i live in dominican republic but when i insert the SIM CARD say " NO SIM CARD" like if i had not put anything. i saw in the post that sprint has somehting modified to dont let no one activate the phone until we call them. i was trying to call them but there are asking me for a phone number and the phone doesnt have any phone number like the CDMA always do.
PLEASE!! there is any way to remove that security and unlock the phone without call sprint ?
if there is any how can i do that because i dont want to lose the money that i paid and im very needing this phone.
i tried lot of thing like the ##3282 and enable the LTE , BAND 26 AND 41 also i have my msl code but nothings appears to work.
Do i need to sell the phone for parts or i will need to wait till someone resolve this problem bz as i think is a software solution ....
Thanks for all
Click to expand...
Click to collapse
I think you should wait a little longer before selling it for parts as I think this is definitely a software solution.
tHANKS ill think i will wait a little longer
Hathoid said:
I think you should wait a little longer before selling it for parts as I think this is definitely a software solution.
Click to expand...
Click to collapse
Need unlock code from Sprint for international use... they unlock over network. Still, shouldn't say no SIM card, try another.
Steamer86 said:
Need unlock code from Sprint for international use... they unlock over network. Still, shouldn't say no SIM card, try another.
Click to expand...
Click to collapse
I've tried 3, all of them say no sim card.
Bottom line you shouldn't have bought the Sprint model. Sprint sends out the unlock code/unlocks the phone over their network and you being in the D.R, you're out of luck.
LordLugard said:
Bottom line you shouldn't have bought the Sprint model. Sprint sends out the unlock code/unlocks the phone over their network and you being in the D.R, you're out of luck.
Click to expand...
Click to collapse
It's not as complex as you are making it out to be, don't crush people's hope if you don't have facts behind it. Yes it wasn't a good idea to get the sprint one, but the deed is already done. Both the S4 and the HTC ONE were unlocked without sprint sometime after their release, I believe it will be the same case for the G2.
Hathoid said:
It's not as complex as you are making it out to be, don't crush people's hope if you don't have facts behind it. Yes it wasn't a good idea to get the sprint one, but the deed is already done. Both the S4 and the HTC ONE were unlocked without sprint sometime after their release, I believe it will be the same case for the G2.
Click to expand...
Click to collapse
...and you have the "facts" that the G2 will be unlocked or you just want to "believe"? This belief of yours is based on what facts exactly? The HTC One and S4 are/were much more massively popular devices and attract much more attention. You are chastising me for being a realist yet all you're giving the O.P is your belief, just that.
I'm not crushing anyone's hope (where in blazes did you even get that from ). Why suffer through the wait for an unlock when the choice is there for O.P to get rid of it for as much as he/she can still get for it and get the GSM version.
kiorix said:
After hours of reading i decide to post im really stresfull with this situation. i bought a phone trough ebay i live in dominican republic but when i insert the SIM CARD say " NO SIM CARD" like if i had not put anything. i saw in the post that sprint has somehting modified to dont let no one activate the phone until we call them. i was trying to call them but there are asking me for a phone number and the phone doesnt have any phone number like the CDMA always do.
PLEASE!! there is any way to remove that security and unlock the phone without call sprint ?
if there is any how can i do that because i dont want to lose the money that i paid and im very needing this phone.
i tried lot of thing like the ##3282 and enable the LTE , BAND 26 AND 41 also i have my msl code but nothings appears to work.
Do i need to sell the phone for parts or i will need to wait till someone resolve this problem bz as i think is a software solution ....
Thanks for all
Click to expand...
Click to collapse
I also bought a ls980 in ebay, but still is locked.
Steamer86 said:
Need unlock code from Sprint for international use... they unlock over network. Still, shouldn't say no SIM card, try another.
Click to expand...
Click to collapse
Pretty sure sprint g2 say no sim card because it's locked. Usually a phone would say invalid or ask for a code but not the g2. Cmiiw
Heh, learn something new with this phone every day.
Please help with the sprint unlock
Steamer86 said:
Heh, learn something new with this phone every day.
Click to expand...
Click to collapse
Hi,
Happy New Year everyone!!
I'm in India and am getting a great deal on a Sprint LG G2. Only thing is that i have yet to find an unlock for it. Do the codes given by the unlock sites work? Or does anyone have any sort of idea/clue?
Please keep this thread alive. The price difference for me is substantial and I have kept my purchase of the LG G2 on hold for the moment.
If anyone can help I would be really grateful.
Regards,
George Mathews
sometimes they can also give you unlock instructions thro email so what I would do is call sprint and ask whats the worse they can say? all they can really say im sorry but we cant help? I would really just call sprint
I just got the tmobile model I paid 100 bucks more than the sprint model on craigslist. I dont have sprint service and they told me that i have to have a 2 year contract with them. That they wont do prepaid plans to this phone.. Ridiculous but that's how they work. As Sprint i dont think they will unlock your phone since you didn't bought it from them.
George Matt said:
Hi,
Happy New Year everyone!!
I'm in India and am getting a great deal on a Sprint LG G2. Only thing is that i have yet to find an unlock for it. Do the codes given by the unlock sites work? Or does anyone have any sort of idea/clue?
Please keep this thread alive. The price difference for me is substantial and I have kept my purchase of the LG G2 on hold for the moment.
If anyone can help I would be really grateful.
Regards,
George Mathews
Click to expand...
Click to collapse
Sprint's international phones get unlocked OTA (Over The Air) while registered on the network, meaning the unlock codes/mechanism are sent to the phone from Sprint itself. Unlocker websites will not work.
Other alternative is to wait for someone to develop an unlock solution like they did for the Sprint HTC One and Galaxy S4.
...or get a proper GSM LG G2 variant.
Oh, you guys are going to laugh... it's so simple... edit /system/build.prop and change ro.build.target_operator=SPR to ro.build.target_operator=OPEN
THAT'S ALL FOLKS! I see this is from last month, but some may not know that yet, and I came here by Google search, because my stupid phone which is an active Sprint phone started showing no SIM card, and I can't figure out how to make it go away.
sudosurootdev said:
Oh, you guys are going to laugh... it's so simple... edit /system/build.prop and change ro.build.target_operator=SPR to ro.build.target_operator=OPEN
THAT'S ALL FOLKS! I see this is from last month, but some may not know that yet, and I came here by Google search, because my stupid phone which is an active Sprint phone started showing no SIM card, and I can't figure out how to make it go away.
Click to expand...
Click to collapse
If you also read through the WHOLE thread you'll see the issues with that method...
easy fix for no sim card sign or not recognized.
kiorix said:
After hours of reading i decide to post im really stresfull with this situation. i bought a phone trough ebay i live in dominican republic but when i insert the SIM CARD say " NO SIM CARD" like if i had not put anything. i saw in the post that sprint has somehting modified to dont let no one activate the phone until we call them. i was trying to call them but there are asking me for a phone number and the phone doesnt have any phone number like the CDMA always do.
PLEASE!! there is any way to remove that security and unlock the phone without call sprint ?
if there is any how can i do that because i dont want to lose the money that i paid and im very needing this phone.
i tried lot of thing like the ##3282 and enable the LTE , BAND 26 AND 41 also i have my msl code but nothings appears to work.
Do i need to sell the phone for parts or i will need to wait till someone resolve this problem bz as i think is a software solution ....
Thanks for all
Click to expand...
Click to collapse
Edit prop file in systen folder and remove Spr in: xxx.carrier=SPR
Basically delete SPR at the end of the line. And your sim will work. Verified.
Hope this helps someone. I get so much from this forum and hopefuly I can give back.
How can I edit that part?
kiorix said:
How can I edit that part?
Click to expand...
Click to collapse
Download ROM toolbox which has a built in build.prop editor (You must be rooted to do this). If you're doing this, change the OPEN to spr (lower case) and then reboot, otherwise you will get system UI crashes.
But... there is now a permanent unlock for the ls980. Please check the Sprint section.
http://forum.xda-developers.com/showthread.php?t=2655133

Anyone using this on Verizon yet?

Just want to verify this phone works appropriately with Verizon. I see nothing on this from Verizon's website and nothing more than a few mentions in press releases. Does the lte-a work correctly? Can we access Verizon features like video calling? Does Verizon staff give you problems trying to register the phone?
Can't wait to hear some first hand experience.
wondering the same thing actually
https://opendevelopment.verizonwireless.com/device-showcase/device/7466
Looks good enough for me. I'm about to order one from clove, will update when it gets here if this thread still needs some answers. I hope volte works. Wifi calling would be a cherry on top.
Yup! Having it working on my XZ2 Compact. Didn't originally want to connect, so I flashed the OEM+OEM_Other.sin files from the US version and now I have Verizon working without a hitch. VoLTE is enabled for Verizon by default since it can only connect over LTE to begin with, but no WiFi calling. That being said and it being a dual SIM device, my secondary T-Mobile SIM has access to neither VoLTE or WiFi Calling. So I have calling set up for Verizon and Data over T-Mobile. You're able to do dual LTE standby on this device.
So now that this works with Verizon I should be able to buy the duel sim version and run both my personal At&t sim and my Verizon work sim card in this phone with duel standby? No flashing any software?
themoveforward said:
[...] ... I flashed the OEM+OEM_Extra.sin files from the US version and now I have Verizon working without a hitch. [...]
Click to expand...
Click to collapse
Does flashing these have any affect on DRM keys and such? I'm going to be getting a H813, but with UK software from clove so I'll need to do the same thing I'm guessing.
Ziltoid_ said:
Does flashing these have any affect on DRM keys and such? I'm going to be getting a H813, but with UK software from clove so I'll need to do the same thing I'm guessing.
Click to expand...
Click to collapse
Are the frequency's for both of these phones the same? Only difference would be that one is duel sim and the other isnt correct?
mattnathaniel12 said:
Are the frequency's for both of these phones the same? Only difference would be that one is duel sim and the other isnt correct?
Click to expand...
Click to collapse
I believe so. H8324 is the Asian dual SIM and H8314 is the Western single sim. I wasn't checking all the bands but both phones have all three of Verizon's LTE bands supported
Ziltoid_ said:
I believe so. H8324 is the Asian dual SIM and H8314 is the Western single sim. I wasn't checking all the bands but both phones have all three of Verizon's LTE bands supported
Click to expand...
Click to collapse
Just ordered the duel sim version and should have it by Wednesday. I currently have both an At&t personal phone and a Verizon work phone. Plan is to combine them both in this duel sim phone and only have to carry one haha. If it doesnt work out for whatever reason il just try google voice for my work number i suppose.
themoveforward said:
Yup! Having it working on my XZ2 Compact. Didn't originally want to connect, so I flashed the OEM+OEM_Extra.sin files from the US version and now I have Verizon working without a hitch. VoLTE is enabled for Verizon by default since it can only connect over LTE to begin with, but no WiFi calling. That being said and it being a dual SIM device, my secondary T-Mobile SIM has access to neither VoLTE or WiFi Calling. So I have calling set up for Verizon and Data over T-Mobile. You're able to do dual LTE standby on this device.
Click to expand...
Click to collapse
Having some issues with my XZ2 Compact Duel sim. With At&t I am only getting H and H+ connection and Verizon I cant seem to get anything to work. What APN did you pick for your Verizon sim, i have choices of CBS, FOTA, IMS and Internet.
So I have some more information that may help someone or may not. After talking with Verizon in depth about my issue with connecting to their service they have determined that the XZ2 Compact will not work on their service. Even with it being labeled as an Certified Open Market device on their own site and even being listed as Verizon Compatible on Bestbuys site and many others. They said noone there has any knowledge of the device coming to Verizon at all and were confused about it being posted on all the sites as being Certified. So i suppose it just wont be compatible lol. I guess im porting my 2nd # over to at&t and just not dealing with it because im sure as heck not going through the hassle of sending this phone and the chargers and cases back lol. If anyone has any success on getting this connected with Verizon please post, but im not hopeful lol.
mattnathaniel12 said:
So I have some more information that may help someone or may not. After talking with Verizon in depth about my issue with connecting to their service they have determined that the XZ2 Compact will not work on their service. Even with it being labeled as an Certified Open Market device on their own site and even being listed as Verizon Compatible on Bestbuys site and many others. They said noone there has any knowledge of the device coming to Verizon at all and were confused about it being posted on all the sites as being Certified. So i suppose it just wont be compatible lol. I guess im porting my 2nd # over to at&t and just not dealing with it because im sure as heck not going through the hassle of sending this phone and the chargers and cases back lol. If anyone has any success on getting this connected with Verizon please post, but im not hopeful lol.
Click to expand...
Click to collapse
I love Verizon but I was actually thinking of going to AT&T myself tired of Verizon having such a limited phone selection. However there is a post in this thread by the name of themoveforward or something who claims he got this working on verizon you may want to try his methods before making the switch
R_Fated_Circle said:
I love Verizon but I was actually thinking of going to AT&T myself tired of Verizon having such a limited phone selection. However there is a post in this thread by the name of themoveforward or something who claims he got this working on verizon you may want to try his methods before making the switch
Click to expand...
Click to collapse
I tried sending him a message but haven't heard back. I'm assuming perhaps he was mistaken about what phone this post was referring to.
I believe carol_vzw is a Verizon employee who maintains this list: https://community.verizonwireless.com/docs/DOC-2843
The H8314 is listed on here as officially supported, but H8324(dual SIM) is not. You could try messaging her on there to see if they can add the H8324, or find out why it's not compatible.
Edit: looks like you've already seen this based on the comments
Ziltoid_ said:
I believe carol_vzw is a Verizon employee who maintains this list: https://community.verizonwireless.com/docs/DOC-2843
The H8314 is listed on here as officially supported, but H8324(dual SIM) is not. You could try messaging her on there to see if they can add the H8324, or find out why it's not compatible.
Edit: looks like you've already seen this based on the comments
Click to expand...
Click to collapse
Yea the crazy thing is while talking to Verizon support yesterday i referenced that post and also Bestbuy having it labeled as for Verizon as well as the phone being posted on their Showcase directly on the Verizon site lol. The support guy kept putting me on hold and said he was taking the info as I was giving it to him to another support team directly and that they were all baffled at this information as none of them had any knowledge of this phone let alone it supposedly being compatible with Verizon at all. After about an hour into the call a woman picked up the phone and directed me to attempt to put my new sim card (when i swapped to this phone i had a micro-sim from my old phone not a nano-sim which this phone needs) directly into someone elses phone that has Verizon and attempt to activate the sim card on their phone, then attempt to reinsert it back into my phone to see if the network picked up. I will be attempting this in about an hour when I see a friend who has Verizon. I will update on whether this works or not.
mattnathaniel12 said:
Yea the crazy thing is while talking to Verizon support yesterday i referenced that post and also Bestbuy having it labeled as for Verizon as well as the phone being posted on their Showcase directly on the Verizon site lol. The support guy kept putting me on hold and said he was taking the info as I was giving it to him to another support team directly and that they were all baffled at this information as none of them had any knowledge of this phone let alone it supposedly being compatible with Verizon at all. After about an hour into the call a woman picked up the phone and directed me to attempt to put my new sim card (when i swapped to this phone i had a micro-sim from my old phone not a nano-sim which this phone needs) directly into someone elses phone that has Verizon and attempt to activate the sim card on their phone, then attempt to reinsert it back into my phone to see if the network picked up. I will be attempting this in about an hour when I see a friend who has Verizon. I will update on whether this works or not.
Click to expand...
Click to collapse
If its any hope, I had a similar situation when I was trying to activate my Nexus 5x on Verizon. The people in the store didn't know that it existed and had no instructions on what to do. Also my first nano SIM phone, and they couldn't get it to activate. That's when I learned to never go to their stores for technical help. But it was worth it that time because they let me keep the sim card and later I was able to get someone on their tech support number who was able to activate it remotely. It could just be that the phone is new and information hasn't gotten around internally. Verizon seems pretty bad about that.
My xz2c single sim package got lost on Wednesday by DHL ? but I'm going to be dealing with this soon
Well no luck trying to activate the Sim with another Verizon phone. It seems that the phone just isn't in the Verizon system yet.
I have a UK single sim that I'm having no service with Verizon. Not sure if it's due to the phone being from the UK or something else with Verizon maybe. Trying to flash the US firmware but having problems with Newflasher.
If I have any luck I'll post back here.
Just posting for others who may be curious; I was able to get the phone working on Verizon today. Using the sim from an already activated pixel 2 initially worked for data and calling, and sending text messages, but I could not receive text messages. I grabbed an updated sim (says 4G LTE on it) and activated it on the pixel 2, then moved it to the xz2c and currently have everything working. It's only been a few hours so we'll see if it stays like this or if it goes the way of the htc U11 and has problems every couple of weeks. I'm using the verizon approved H8314 single sim model, not the dual sim model.
Interesting, thanks for the update! I'm using an activated sim from my Pixel 2 as well. It says 4G LTE on the sim too and my model xz2 compact is the same H8314. So maybe it is the UK firmware in my case, I'm going to keep trying to figure out my drivers issue this weekend to flash US firmware and see if that helps.

Question T-Mobile Network Issue

Hello
Hopefully someone here can point me in the right direction for help or assist.
I purchased a unlocked Galaxy Z Fold3 off of Swappa.com. Ive purchased many of phone off this site and had no issues including this Fold3. When I got the phone i placed my T-Mobile sim in the phone and all was fine since the phone was unlocked. When T-Mobile pushed the Android 12 update out we all know it caused issues with the phones network. Since i did not purchase the phone from T-Mobile i sent my phone to Samsung so they could fix the issue. Since they knew of the issue with T-Mobile they replaced the motherboard of the phone. Well that sim locked the phone to the original carrier which i found out was Spectrum Mobile. Spectrum states they cannot unlock the phone because they cannot see the IMEI on their network. T-Mobile sees the IMEI on their network from when i used the phone before the update, but they stated that since the original carrier is Spectrum, they have to unlock the phone. Samsung states that one or the other will have to unlock the device because they do not have carrier unlock codes even though they replaced the motherboard which cause the phone to lock again. After weeks of the back and forth i paid a site to give me a unlock code for the phone via Spectrum Mobile. the code they sent did not work and they refunded me my money. But now im stuck with a brick unless i get a Spectrum Mobile account. The phone works fine on their network but i refuse to get their internet service so i can get a mobile account just to use the phone.
Anyone have any advice as to how i can get the phone unlocked again? I reached out to the person i purchased the device from and they didnt have the unlock code. Also the IMEI is clean because Samsung, Spectrum, and T-Mobile checked it.
Right now, you can either pay for an unlocking service or, and this is the REALLY hard part, wait until Spectrum's IMEI Database is updated with the new IMEI for your device. This will come from Samsung when they Sync, but no telling how often that is.
The bad thing is, it can take weeks or a month or more. No one knows.
If you are in need RIGHT NOW, I would look for a good Unlock Service and pay them, but it can also take a while with how new these phones are.
Talderon said:
Right now, you can either pay for an unlocking service or, and this is the REALLY hard part, wait until Spectrum's IMEI Database is updated with the new IMEI for your device. This will come from Samsung when they Sync, but no telling how often that is.
The bad thing is, it can take weeks or a month or more. No one knows.
If you are in need RIGHT NOW, I would look for a good Unlock Service and pay them, but it can also take a while with how new these phones are.
Click to expand...
Click to collapse
Do you know of any good reliable unlock services?
MAC20 said:
Do you know of any good reliable unlock services?
Click to expand...
Click to collapse
I would suggest one, but I have not used one in so long I can't really suggest one. Sorry.
Talderon said:
I would suggest one, but I have not used one in so long I can't really suggest one. Sorry.
Click to expand...
Click to collapse
Thanks
MAC20 said:
Hello
Hopefully someone here can point me in the right direction for help or assist.
I purchased a unlocked Galaxy Z Fold3 off of Swappa.com. Ive purchased many of phone off this site and had no issues including this Fold3. When I got the phone i placed my T-Mobile sim in the phone and all was fine since the phone was unlocked. When T-Mobile pushed the Android 12 update out we all know it caused issues with the phones network. Since i did not purchase the phone from T-Mobile i sent my phone to Samsung so they could fix the issue. Since they knew of the issue with T-Mobile they replaced the motherboard of the phone. Well that sim locked the phone to the original carrier which i found out was Spectrum Mobile. Spectrum states they cannot unlock the phone because they cannot see the IMEI on their network. T-Mobile sees the IMEI on their network from when i used the phone before the update, but they stated that since the original carrier is Spectrum, they have to unlock the phone. Samsung states that one or the other will have to unlock the device because they do not have carrier unlock codes even though they replaced the motherboard which cause the phone to lock again. After weeks of the back and forth i paid a site to give me a unlock code for the phone via Spectrum Mobile. the code they sent did not work and they refunded me my money. But now im stuck with a brick unless i get a Spectrum Mobile account. The phone works fine on their network but i refuse to get their internet service so i can get a mobile account just to use the phone.
Anyone have any advice as to how i can get the phone unlocked again? I reached out to the person i purchased the device from and they didnt have the unlock code. Also the IMEI is clean because Samsung, Spectrum, and T-Mobile checked it.
Click to expand...
Click to collapse
I have an Unlocked Fold 3 also now using the T-Mobile network and keep experiencing network connectivity issues. In placed where I used to get good 5G signal now I only get LTE and sometimes my data connection drops to H or H+, sometimes just R for roaming.
So they believe the Android 12 update killed the Motherboard in our phones for T-Mobile? Also how long did it take to get your phone back from Samsung after the repair?
BigMosley said:
I have an Unlocked Fold 3 also now using the T-Mobile network and keep experiencing network connectivity issues. In placed where I used to get good 5G signal now I only get LTE and sometimes my data connection drops to H or H+, sometimes just R for roaming.
So they believe the Android 12 update killed the Motherboard in our phones for T-Mobile? Also how long did it take to get your phone back from Samsung after the repair?
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Samsung sent me a shipping label that was two day shiping to them. it took about a week or so to get back. Yes, something with the T-Mobile Android 12 update caused an issue where Samsung has been replacing the mother board of the phones. I found out when i was looking on T-Mobiles forums and a person stated that is what fixed theres. So i contacted Samsung and told them about the Andorid 12 update causing the issue and they had me send it in since they knew of the issue.
MAC20 said:
Samsung sent me a shipping label that was two day shiping to them. it took about a week or so to get back. Yes, something with the T-Mobile Android 12 update caused an issue where Samsung has been replacing the mother board of the phones. I found out when i was looking on T-Mobiles forums and a person stated that is what fixed theres. So i contacted Samsung and told them about the Andorid 12 update causing the issue and they had me send it in since they knew of the issue.
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Thanks for the quick reply. I have had my Fold 3's screen fixed in the same day by going to a local UBreakiFix, any idea if they can also do the Motherboard swap out?
BigMosley said:
Thanks for the quick reply. I have had my Fold 3's screen fixed in the same day by going to a local UBreakiFix, any idea if they can also do the Motherboard swap out?
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im not sure. you may have to call them to see.
MAC20 said:
im not sure. you may have to call them to see.
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I'm going your route and sending in the phone to Samsung. I even noted others online shared the same experience I am having and the motherboard was replaced.
Talderon said:
Right now, you can either pay for an unlocking service or, and this is the REALLY hard part, wait until Spectrum's IMEI Database is updated with the new IMEI for your device. This will come from Samsung when they Sync, but no telling how often that is.
The bad thing is, it can take weeks or a month or more. No one knows.
If you are in need RIGHT NOW, I would look for a good Unlock Service and pay them, but it can also take a while with how new these phones are.
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@Talderon ive tried two unlock companies so far and neither have been able to unlock the phone. The person i bought it from wants me to mail it back so they can unlock it with a pc. Not going to happen so i won't get it back LOL. I think im just going to get on a friends Spectrum Mobile account and wait 30 so they can unlock it. Think thats my only choice.
If I'm on Google Fi (Which is T-Mobile) is it better for me to get the T-Mobile version of the phone off of Swappa/eBay so I don't run into these issues?
Just buy the samsung unlocked version and then flash the t mobile rom to I have the u1 one version I never had any issues with using t mobile on my z fold 3 and you need the rom bc its helps with towers bc I was using verzion rom on t mobile and I didn't get all the service or 5g uc always buy us unlocked version never buy carrier ones bc it's just easier to flash the rom you need than buy the carrier one bc it's can be relocked at any time bc when I bought t mobile version s21 it's locked the phone so beware
livejamie said:
If I'm on Google Fi (Which is T-Mobile) is it better for me to get the T-Mobile version of the phone off of Swappa/eBay so I don't run into these issues?
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Don't buy off swappa you get better deal on ebay bc you have money back guarantee
MAC20 said:
Hello
Hopefully someone here can point me in the right direction for help or assist.
I purchased a unlocked Galaxy Z Fold3 off of Swappa.com. Ive purchased many of phone off this site and had no issues including this Fold3. When I got the phone i placed my T-Mobile sim in the phone and all was fine since the phone was unlocked. When T-Mobile pushed the Android 12 update out we all know it caused issues with the phones network. Since i did not purchase the phone from T-Mobile i sent my phone to Samsung so they could fix the issue. Since they knew of the issue with T-Mobile they replaced the motherboard of the phone. Well that sim locked the phone to the original carrier which i found out was Spectrum Mobile. Spectrum states they cannot unlock the phone because they cannot see the IMEI on their network. T-Mobile sees the IMEI on their network from when i used the phone before the update, but they stated that since the original carrier is Spectrum, they have to unlock the phone. Samsung states that one or the other will have to unlock the device because they do not have carrier unlock codes even though they replaced the motherboard which cause the phone to lock again. After weeks of the back and forth i paid a site to give me a unlock code for the phone via Spectrum Mobile. the code they sent did not work and they refunded me my money. But now im stuck with a brick unless i get a Spectrum Mobile account. The phone works fine on their network but i refuse to get their internet service so i can get a mobile account just to use the phone.
Anyone have any advice as to how i can get the phone unlocked again? I reached out to the person i purchased the device from and they didnt have the unlock code. Also the IMEI is clean because Samsung, Spectrum, and T-Mobile checked it.
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See you shouldn't buy carrier phones don't do that bc you always have issues and it's hard to find unlocking service just resell the phone and just buy you unlocked us version off ebay and then flash t mobile rom and you be good and then you don't never have to worry about having a brick

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