Google Contacts sync isssue - Lenovo P2 Questions & Answers

I think a lot of people are noticing this issue. Contacts are not syncing with Google Contacts.
I want to ask about the solution or any existing workarounds available?

VarunAgw said:
I think a lot of people are noticing this issue. Contacts are not syncing with Google Contacts.
I want to ask about the solution or any existing workarounds available?
Click to expand...
Click to collapse
This issue affects several "selected" devices including Pixel 2, LG, Xiaomi, OPPO, etc. It happens since last December.
Please refer to the following links for SEVERAL options of workaround:
https://support.google.com/pixelphone/forum/AAAAb4-OgUsvppHswBNJUQ/?hl=by
My unit has successfully sync all 100% contacts (ie 830 contacts) starting last week. What I did was creating a new "label" and assign all 830 contacts to this new "label". This method may or may not work for any of you. You need to try all the methods ppl suggested in the link I've provided earlier.
It has nothing to do with P2. It's on the Google's server problem which Google admitted.

azeemzuhair said:
This issue affects several "selected" devices including Pixel 2, LG, Xiaomi, OPPO, etc. It happens since last December.
Please refer to the following links for SEVERAL options of workaround:
https://support.google.com/pixelphone/forum/AAAAb4-OgUsvppHswBNJUQ/?hl=by
My unit has successfully sync all 100% contacts (ie 830 contacts) starting last week. What I did was creating a new "label" and assign all 830 contacts to this new "label". This method may or may not work for any of you. You need to try all the methods ppl suggested in the link I've provided earlier.
It has nothing to do with P2. It's on the Google's server problem which Google admitted.
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Click to collapse
On the google forum, it was mentioned that there is some issue due to Google plus links getting added to contacts. The solution was to delete the Google plus url from contacts. However, this did not work for me on Stock firmware. I was able to sync contacts for few days by doing factory reset but the issue surfaced again. On Lineage OS, I am not facing this issue. I checked adding contacts on some other phones as well (Xiaomi Redmi note 4, One Plus 3T, Asus zenfone 4) and syncing worked fine on all these phones. So, maybe this was an issue started by Google but other manufacturers resolved it. Lenovo did not.

The only workaround I found is to export the contacts from google contacts from the web in vcard format and then importing that file on my phone...... This issue is not there with oreo roms for p2

I had this problem a while back and it drove me nuts. One of the reasons I (finally) flashed a custom ROM. I dont have a solution. Have you tried the solution from second post?

VarunAgw said:
I think a lot of people are noticing this issue. Contacts are not syncing with Google Contacts.
I want to ask about the solution or any existing workarounds available?
Click to expand...
Click to collapse
Same problem here , sync stopped last week.
If uninstall play services updates and go back to factory version , contacts sync works again.
After updating play services , sync stops working.
Hopefully google can resolve this.
Sent from my Le 2 using XDA Labs

Bobfish said:
Same problem here , sync stopped last week.
If uninstall play services updates and go back to factory version , contacts sync works again.
Click to expand...
Click to collapse
This is by far the best workaround I found. I don't need latest play services. **** google. I just uninstalled updates and it's working finally after months :laugh:

APK patch from Lenovo
A patch fixing this issue has just been released by Lenovo, under the form of an APK app.
Please refer to Lenovo Community forum for details.
Works with the last stock ROM.
Needs to restart the phone after installing.

prochas said:
A patch fixing this issue has just been released by Lenovo, under the form of an APK app.
Please refer to Lenovo Community forum for details.
Works with the last stock ROM.
Needs to restart the phone after installing.
Click to expand...
Click to collapse
Do you have link?

Link
XDA does not let me post links.
The Lenovo Community forum is easy to find.
Look there for Lenovo P2 Sync issue (2 threads).

Related

[INFO] Exchange Active Sync broken with Hotmail

Hi
Are you having problems with Exchange ActiveSync with Hotmail. The symptoms currently on the HTC One X is if you manually fire a sync with your Hotmail account it fails with a message "Sync is currently experiencing problems. It will be back shortly".
On searching for a solution I've found this is a known problem. Microsoft is updating it's servers with a newer version of the protocol, and this is breaking ActiveSync with Hotmail on many devices.
Note that the update appears to be happening slowly across lots of servers, so depending on which server you hit it may work for a bit only then to stop working. At some time in the future it will never work.
It seems HTC need to update their client software.
If you are affected please add your details here http://answers.microsoft.com/en-us/...637-90a3-b6f00e1e4500?page=1&tm=1341158876259 and also report it to HTC.
Hopefully this information will save someone spending a lot of time trying to remove and add back accounts etc.
Regards
Phil
PhilipL said:
Hi
Are you having problems with Exchange ActiveSync with Hotmail. The symptoms currently on the HTC One X is if you manually fire a sync with your Hotmail account it fails with a message "Sync is currently experiencing problems. It will be back shortly".
On searching for a solution I've found this is a known problem. Microsoft is updating it's servers with a newer version of the protocol, and this is breaking ActiveSync with Hotmail on many devices.
Note that the update appears to be happening slowly across lots of servers, so depending on which server you hit it may work for a bit only then to stop working. At some time in the future it will never work.
It seems HTC need to update their client software.
If you are affected please add your details here http://answers.microsoft.com/en-us/...637-90a3-b6f00e1e4500?page=1&tm=1341158876259 and also report it to HTC.
Hopefully this information will save someone spending a lot of time trying to remove and add back accounts etc.
Regards
Phil
Click to expand...
Click to collapse
I have this problem since 10 days. According to this post android 4.0.4 is not affected by this issue. So after the next update the problem should be solved.
I'm also experiencing the same issue, auto sync seems working but when i force it manually i get error message couldn't open connection to server.
I'm on cm9 mod on htc sensation and i have a hotmail.fr account, maybe related to PhilipL problems...
MickyMax said:
I have this problem since 10 days. According to this post android 4.0.4 is not affected by this issue. So after the next update the problem should be solved.
Click to expand...
Click to collapse
I'm running ViperX based on 4.0.4 and am still having this problem.
Bad news! I hope it's will be fixed soon...
I had a similar problem with my work email, when i found out the problem was a new server i changed it in my settings on the phone, as soon as i clicked on sync it went into data reset and wiped everything. I got an email in work saying
The remote device wipe has completed successfully.
The remote device wipe you initiated from the Mobile Devices Options page on 6/28/2012 11:56:06 AM is complete.
Device type: endeavoru
Device ID:
Note: To sync with Microsoft Exchange, you must remove this device from the list in the Mobile Options page.
Otherwise, for security purposes, your device will continue to clear data if you try to sync again
I have no idea how this happened, can anyone help?
*update* I have found out what I done, I am a numpty, ignore this.
Hi
I had this response from HTC, sounds like they know about the issue, although read another way it seems almost generic and doesn't commit to anything.
Thank you for contacting HTC regarding your HTC One X.
My name is Paul and I am a Technical Support Agent for the HTC Written Team.
I understand that you are inquiring about the recent issues Microsoft have been having with Hotmail and their Exchange Activesync system.
I can confirm, Phil, that once Microsoft have completed their necessary recovery work, we will provide any necessary update to our phone's firmware, however not all phone models will require an update.
We do not have any further information about which phones would require an update or to a date for the release, but I would advise you to keep watching our news feeds, and social media sites, such as Facebook and Twitter, as any notification will posted released on these sites first.
Click to expand...
Click to collapse
Regards
Phil

Merge "Me" with Google Contact info

Okay, I've searched extensively both here and on Google, and my powers of finding stuff have failed me. I'm finding a lot of similar requests, but none of them are asking exactly what I need. So, if I have somehow missed this somewhere, I apologize, but after two days of trying various search terms, I'm giving up and just asking.
I just bought the S3, and so far, I seriously love it. I just have one question that I can't seem to fix. The "me" contact pulled in my Google+ profile information, but it didn't pull in my Facebook data (I have the app, and have it syncing, and it works for everyone else) but more importantly to me, it's not syncing with my Google Contact for myself. My name is exactly the same, and the contact file is even linked to the Google+ profile. I even tried going in and making the same email address the default in both listings, but nothing seems to make them merge. The "Join Contact" option doesn't show up at all for the "me" contact, and when I try to join from the google contact listing, it doesn't give me the "me" contact as an option. I don't know if it's something I'm no doing right in the Google+ vs Contacts sync, since they each have a different profile picture and I can't seem to fix that either, but I have no idea if that's the same problem as getting my local profile contact to sync with my google contact, since the local is pulling from the G+ account. Gah. It's by no means a del breaker, it just drives me a little crazy to have duplicate information anywhere, plus, now I have to remember to update my own contact information in two places if I want it to show up for both, which is mildly irritating. Anyone have any ideas?
At the moment, I'm running stock rom, not rooted. I'll get around to rooting eventually, but to be honest I'm waiting to see who gets a working JB rom first, Samsung or Cyanogenmod, since I've had problems getting official samsung updates rooted, even with the stock rom, on other devices in the past. That being said, if the solution to my problem is to root and run a utility, I'm not above doing that either.
the problem is linked to this http://forum.xda-developers.com/showthread.php?t=1726677. if you enter your own phone number it should work.
klownk said:
the problem is linked to this http://forum.xda-developers.com/showthread.php?t=1726677. if you enter your own phone number it should work.
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Click to collapse
I don't think that's the same problem. My number in the "about device" setting is correct. The phone knows what the number is. This is purely a Samsung TouchWhiz contacts thing - they have a "Me" contact that is stored separately on the phone from your Google contacts. That contact does not sync with Google or any other service, and thus far, I have found no way to merge it with a sync'd contact, or tell it to use a specific contact as "me" rather than create the new listing. I did find that you could link the "me" contact with a Google+ profile, so that's what I finally ended up doing. I deleted myself out of contacts, put the information in my Google+ profile as private, and linked that to "me". I even talked to Samsung tech support about it, and was basically told it was working as intended.
Girrlkitty said:
Okay, I've searched extensively both here and on Google, and my powers of finding stuff have failed me. I'm finding a lot of similar requests, but none of them are asking exactly what I need. So, if I have somehow missed this somewhere, I apologize, but after two days of trying various search terms, I'm giving up and just asking.
I just bought the S3, and so far, I seriously love it. I just have one question that I can't seem to fix. The "me" contact pulled in my Google+ profile information, but it didn't pull in my Facebook data (I have the app, and have it syncing, and it works for everyone else) but more importantly to me, it's not syncing with my Google Contact for myself. My name is exactly the same, and the contact file is even linked to the Google+ profile. I even tried going in and making the same email address the default in both listings, but nothing seems to make them merge. The "Join Contact" option doesn't show up at all for the "me" contact, and when I try to join from the google contact listing, it doesn't give me the "me" contact as an option. I don't know if it's something I'm no doing right in the Google+ vs Contacts sync, since they each have a different profile picture and I can't seem to fix that either, but I have no idea if that's the same problem as getting my local profile contact to sync with my google contact, since the local is pulling from the G+ account. Gah. It's by no means a del breaker, it just drives me a little crazy to have duplicate information anywhere, plus, now I have to remember to update my own contact information in two places if I want it to show up for both, which is mildly irritating. Anyone have any ideas?
At the moment, I'm running stock rom, not rooted. I'll get around to rooting eventually, but to be honest I'm waiting to see who gets a working JB rom first, Samsung or Cyanogenmod, since I've had problems getting official samsung updates rooted, even with the stock rom, on other devices in the past. That being said, if the solution to my problem is to root and run a utility, I'm not above doing that either.
Click to expand...
Click to collapse
anyone found a solution for this one?
neoyoli said:
anyone found a solution for this one?
Click to expand...
Click to collapse
So any1 knows is it possible ??
It won't sync either.
Sent from my SGH-T999 using Tapatalk
Yeah, I never did find a solution. It still irritates me occasionally.
New Year, same Problem
Hi guys,
I know this thread is a little old but I am having this problem now using the Google phone app on Android L / unofficial CM12.
Anyone have a solution for either merging a contact to the "me-account" or just getting the system to recognize the number on my sim? (Settings / About phone / Status / My phone number -> Unknown)
Have a good one
Ok I was having the same issue with my galaxy s5. I fixed it by going into "connections" entering into my Samsung account and editing my profile to include my phone number. G+ now syncs with "my info" without issue

Disappearing Contacts

Does anybody else have this problem or have a solution for disappearing phone contacts. I have the Le 1 Pro US with the original 11s rom. I start out with over 50 phone contacts, but soon it dwindles down to 6 or 7. I've read about this problem with other phones, such as Samsung. So, I think it might be a bug with the Android operating system. It's a good thing I have a backup vcf file, so it's easy to restore my contacts. But, it's an annoyance if I have to make a quick call.
Thanks for any suggestions.
Search XDA forum for letv 1 pro us stock ROM ... Update your phone as per instructions in comments......It will sort out problem.....Also make sure you are storing contacts on Google and not phone.....This can be done in settings....Lastly also install another contacts app from playstore....So many are available now
I think I solved the problem. After you've restored your contacts, go to Settings>Account Management>Google>your Google account>Contacts>turn off sync. After doing this my contact list is stable for a few days now.

Account & Sync Issue

Hello XDA,
Even though i use XDA website often, this is my first post so Cheers ! to everyone out there..
Need some advice and help on an issue im facing currently. I recently purchased Zuk Z2 plus on the amazon offer for 9k odd :cyclops: and as usual before i could go ahead and root the device, i wanted to check how it performs for few days. So i started to install basic apps like Evernote, Shareit, Whatsapp, Outlook, VPN, etc etc and after syncing my contacts via google email, as i normally use to on all my devices, i saw something called "CardDav" and "iCloud" in "Advanced Settings -> Accounts & Sync -> Add account" .. and at the same time im unable to open the option called "...Other" under Accounts & Sync. And whenever i click "Others", it returns back to settings page. So basically i have no control over accounts and sync. Is this a known bug ? and how do i remove these CardDav, iCloud stuff.
Can someone shed some light on how this gets installed ? because i dont find this on my other devices (Oppo A57, redmi note, oneplus 3). I know that its a protocol for syncing contacts and this has something to do with Google Contact Sync but i would like to have control over my accounts. Any help would be appreciated..
Thanks !
Rangetsu
How you got it for 9k??
himanshuahuja said:
How you got it for 9k??
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10999 on lightening deal and HDFC card offer..2k cash back.
Rangetsu said:
Can someone shed some light on how this gets installed ?
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Click to collapse
Install 133 India stock ROM via QFIL and try again
sergsinger said:
Install 133 India stock ROM via QFIL and try again
Click to expand...
Click to collapse
Cool, will give a try and let you know if it works Thanks !
For those who are facing this issue, i resolved it by a simple factory reset, before i went ahead and unlocked my bootloader. I have installed the same apps which i had previously installed and verified the settings each time after setting the app up.
Its been 2 days and i havent faced the issue which i had previously. I have installed few major apps which could possibly auto sync your contacts like Linkedin, Outlook, Facebook, Whatsapp etc. Now i dont find carddav or caldav in my system and able to control my "Other" option in "Account & Sync"
@admin, you can close this thread if needed
worked for me by uninstalling airtel's wynk app
also worked by uninstalling Alipay app

contact sync after flashing 8.1 system image not syncing all contacts

anyone else experiencing this issue? I am only showing 370/408 contacts. I tried to troubleshoot this with google and they couldn't figure it out. They reassured me that it would eventually sync.
Yup. Same issue, only on an OG Pixel XL.
yes, same issue, even reset phone twice now to try and get it to work
giving errors at time also if I try to add a new one.
Same here on smaller Pixel 2 on 8.1. WTF Google. Do they ever test their ****?
So I do frequent the Pixel 2 XL forum b/c I had one and returned it but looking to get another if the price drops. Point of me posting now though is that I am still using my 6P and having this issue as well. So looks like google messed up something. Luckily they released a december patch for 8.0 as well so I'm going to do that instead since I'm missing contacts that I frequently communicate with. No clue how they can mess up something so simple.
edit: also, my win10 laptop will not recognize the phone in MTP mode unless usb debugging is on. 8.0 didn't have that issue either. I did freshly flash twice and factory reset just in case but that made no difference with the contacts issue nor the MTP mode not working without USB debugging on.
Just a note, the issue exists on the 8.1 stable, and on the 8.0 stable. I don't think it's related to the update, it's an issue with contacts itself.
OSully said:
Just a note, the issue exists on the 8.1 stable, and on the 8.0 stable. I don't think it's related to the update, it's an issue with contacts itself.
Click to expand...
Click to collapse
I was just coming back in here to mention that. I clean flashed back to 8.0 with dec security patch for my 6P and those same contacts are missing. Not sure what channel to go through to report this issue.
same problem pixel 2 xl
i found that if I removed the profile url a contact would sync to the phone. see atttachment
hrkahn said:
anyone else experiencing this issue? I am only showing 370/408 contacts. I tried to troubleshoot this with google and they couldn't figure it out. They reassured me that it would eventually sync.
Click to expand...
Click to collapse
halteach said:
i found that if I removed the profile url a contact would sync to the phone. see atttachment
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Click to collapse
wow that 100% works anyway to select all contacts that have this?
hrkahn said:
wow that 100% works anyway to select all contacts that have this?
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Click to collapse
I have the same problem after flashing the 8.1 update - this also worked for me....but damn thats a lot of contacts to comb through.
Nightwraith said:
I have the same problem after flashing the 8.1 update - this also worked for me....but damn thats a lot of contacts to comb through.
Click to expand...
Click to collapse
is there a way to isolate those contacts?
hrkahn said:
is there a way to isolate those contacts?
Click to expand...
Click to collapse
I found if you go to the old contacts UI web interface, you can select people in your circles from G+. At least for my contacts, everyone that had a linked G+ account had that profile URL in the contact entry.
I just got my Pixel 2 XL today, immediately flashed 8.1.....and I have this problem.
I exported all my contacts to csv, removed the profile columns, deleted all Gmail contacts, and re imported
halteach said:
i found that if I removed the profile url a contact would sync to the phone. see atttachment
Click to expand...
Click to collapse
Thanks for this! Great catch.
Sent from my Pixel XL using Tapatalk
Thank God for XDA, I was going nuts after noticing half of my contacts were gone, including my wife's, mom and brother. Thought it was related to the 8.1 update but guess not. Hopefully we get a fix later tonight or tomorrow.
I have the same issue. Brand New Pixel... I thought it was defective. Just pulled it out the box and when it didn't sync I thought i had a major issue so I did the google support call and the rep told me it was a known issue and should be resolved in 1 to 2 days.
Funny, I was just noticing the same. And it's bad because one of the missing contacts is my wife! Lol
This is not a 8.1 or a Pixel issue, I tested it on a Nexus 5 on Marshmallow by removing and re-adding my account and it also happened there. Took me a few factory resets to finally figure it out cause I was setting up a new Pixel 2 XL by copying from another phone. I realized that as soon as the phone is copied all the contacts are there on the new phone, but after a contact sync some go away, so I just tuned contact sync off immediately after entering Android on first boot. I'm gonna wait it out until they fix it on their end.

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