Develop Bugs

Keep losing one Contact!!!

Hey everyone,
Can anyone tell me if they've experienced this problem too please. I keep losing one particular contact on my HTC Desire. Once I've saved the contact to the phone, it could be there for a day or for 5 days before the cantact is deleted on its own accord!
Any ideas???
Many thanks.

does the record contain special characters? google sync doesn't seem to be able to handle these
(eg: ë é è ä á )

willumpie82 said:
does the record contain special characters? google sync doesn't seem to be able to handle these
(eg: ë é è ä á )
Click to expand...
Click to collapse
Nope, nothing mate, just a plain old name and a phone number.

When you save it, try saving it as a google contact, then sync it. I had that problem till I did this.

socktug said:
When you save it, try saving it as a google contact, then sync it. I had that problem till I did this.
Click to expand...
Click to collapse
I was set in Google Contact and my Contact still deleted from my Contact
How to fix it?

Try adding it on your PC (in Gmail, via browser). I know it's not really a fix, nor it helps you understand what's going on, or prevent it happen with another contact but ... it's worth trying.

Its actually losing any new contact now. I saved a new one last Saturday, and now its "lost" it already! :-(

I had this problem on stock orange Rom.
Have had no problems since I rooted.

Guys, it seems to happen to any new contact. Any idea why this is happening? I'm not even close to the maximum number of contacts.

Anyone else have this issue too?

I had this issue with my Hero, that it would delete the second phone number I added to a contact, everytime I synced.
I got around this by changing the sync options to "replace item on PC" in the conflicts section, and it worked.
It seems for some reason the sync kept thinking the new data in the phone somehow is the older one or someting.
Give it a go and tell us what happened.

But this isn't even happening when I sync mate! :-( It just doing it randomly, any new contact I add.

Guys, was just checking System Updates on my phone, and Software 1.21.405.2 was available. I've just downloaded and installed it, was looking through me phone including my messages and noticed its added one of my missing contacts!!! :-D Hopefully was bug has been fixed!!!

I had a similar issue a few days ago - I added a couple of contacts to one of the default 'Groups' (Family, Friends etc).
Once added they disappeared from my contacts list on the handset. I moved over to the 'Call History' panel and found them, and switched the group option back off. But they were still not showing in my contacts. I thought they'd been deleted.
I jumped into G-Mail Contacts on the PC and found that they were still in the 'All Contacts' list, but had been taken out of the 'My Contacts' list.
By selecting each contact, and clicking the large 'Move To My Contacts' button on the top bar, they instantly reappeared back on the phone again.
Hope this makes sense and stops anyone wasting time trying putting the contact info back in again.
All this happened before the latest 1.21.405.2 - maybe this has been fixed though.

ThePriceIsLight said:
I had a similar issue a few days ago - I added a couple of contacts to one of the default 'Groups' (Family, Friends etc).
Once added they disappeared from my contacts list on the handset. I moved over to the 'Call History' panel and found them, and switched the group option back off. But they were still not showing in my contacts. I thought they'd been deleted.
I jumped into G-Mail Contacts on the PC and found that they were still in the 'All Contacts' list, but had been taken out of the 'My Contacts' list.
By selecting each contact, and clicking the large 'Move To My Contacts' button on the top bar, they instantly reappeared back on the phone again.
Hope this makes sense and stops anyone wasting time trying putting the contact info back in again.
All this happened before the latest 1.21.405.2 - maybe this has been fixed though.
Click to expand...
Click to collapse
This is why I suggested adding a contact in Gmail. If you have problems with Google apps (gmail, contacts, calendar) it's allways good to check with the mothership (Google) to see what's going on.

pascanu said:
This is why I suggested adding a contact in Gmail. If you have problems with Google apps (gmail, contacts, calendar) it's allways good to check with the mothership (Google) to see what's going on.
Click to expand...
Click to collapse
I understand what your saying mate, but I'm a bit of a tart, I'd want all my contacts the same and be on the phone, not as SIM, Google, etc... I know what your saying is an easy fix, but it shouldn't be like that, the phone should bloody manage something simple as remembering a phone number! lol.
Anyways, fixed now, job done.

Yes I have the same problem. I hardly ever sync my phone because I have a Mac. Today my contact of my husband just disappeared, this contact I use the most, has the most details within it.
I know that the new download may fix this, but I use Skype on 3 and I do not know if skype will work after the upgrage. I use Skype to contact my family in South Africa.

Contact pictures in messaging app

Has anyone experienced your contact pictures not showing up in the stock nessaging app? Im currently running cr-ota rom but it also happened on the original froyo rom from eugene. I cant really tie it happening to any specific incident... they just went away one day?
SySfS

The issue is that the phone isn't reading the mumber off of the SIM card, and since it doens't know its own number, so it doens't know which contact to use.
I've had this issue on every Froyo rom, so I don't know if the number truly isn't on the SIM like people want you to believe, or the ROM is just not properly reading it.
Still waiting for a fix.

here's an easy way to fix that...
if you have a facebook account, and your'e friends with the people in your address book
download the facebook app, and sync it with your contacts, and your numbers will now have their facebook photos

Ok, so I went to check and make sure I was syncing Facebook with my contacts. Auto sync was turned off. I have it turned on now and my pics still aren't showing up in messaging. I'm going to wait a few hours to make sure it's not just lagging but if this doesn't work is there a way to fix the sim number thing?
SySfS

So, the weird thing is there are now 2 people whose pics show up, but not everyone else. I guess I understand things more when I can find a common denominator. But I can't find anything with this one
SySfS

Message bug since update

I have a very strange bug since downloading and installing the latest OTA update. I'm just running a stock system if you need to know.
Basically after the update I went to messages and some old messages I have are shown as being received from the completely wrong person :S These messages were not originally received on my desire HD but I put them all on it when I got the phone. The original person who sent them is in my contact list and linked with their facebook account and all that. Before the update it was showing the messages as being sent from the correct person.
Is there any way to fix this...it's very frustrating as there are over 50 messages which it has done this for.
I cannot say if it's doing it with new messages as that person is away on holiday so I can't check but messages received on my DHD from them seem to be ok...it's only happened with the messages I transferred onto the phone.
Thanks

Also I've now tried backing up all those messages to my gmail account using the SMS Backup+ app. They appear on my gmail from the original sender, then I deleted them off my phone and restored them using the app but it goes back to being shown as the wrong person (it keeps linking it to the same wrong person). The only details I have of the wrong person are what has been sync'd from facebook. There is no connection between them and the original sender (and I've checked all the contact links).
Also I wanted to try deleting that wrong person and then restoring the messages but I cannot figure out how to delete them off the phone. They are only on the phone because of the facebook contact sync so when I try delete contact it gives me a list of my contacts which they are not on as they're only in the 'people' section. I guess deleting them of facebook would work but I don't want to do that if possible.
Sorry if this is getting confusing.

well, tried to unlink facebook contacts with your contacts ?

I have this problem as well, only happened after the latest update.
I think to rectify this a new update will be released from HTC as this bug was also present on the original Desire phone, and resolved with a update.
Very annoying I agree, lets hope its fixed soon.
Just out of interest which country are you in and which network are you on?
Im in UK and on T-Mobile.

ricocchet said:
I have this problem as well, only happened after the latest update.
I think to rectify this a new update will be released from HTC as this bug was also present on the original Desire phone, and resolved with a update.
Very annoying I agree, lets hope its fixed soon.
Just out of interest which country are you in and which network are you on?
Im in UK and on T-Mobile.
Click to expand...
Click to collapse
I'm in the UK on o2 but the phone was bought new unlocked.
I even went as far as deleting the person off facebook. The messages then appeared as they should from the original contact but I then re-added that person and as soon as they accepted it linked the messages back to them. Its so strange as these people have nothing to do with each other, their names aren't even similar.

ccart said:
I'm in the UK on o2 but the phone was bought new unlocked.
I even went as far as deleting the person off facebook. The messages then appeared as they should from the original contact but I then re-added that person and as soon as they accepted it linked the messages back to them. Its so strange as these people have nothing to do with each other, their names aren't even similar.
Click to expand...
Click to collapse
I rectified this problem by conducting a hard reset.
Probably not the news you want to hear, but it solved the problem for me.

ricocchet said:
I rectified this problem by conducting a hard reset.
Probably not the news you want to hear, but it solved the problem for me.
Click to expand...
Click to collapse
Well I thought about it but decided to contact HTC support first. They suggested that I backup all my contacts to my SD card then delete them all off the phone. I really didn't see how this would help since the person being linked to the messages wasn't a 'contact' he was just added to the People app by facebook.
Also another thing I noticed is that on facebook some people choose to put their phone numbers up which get put on the phone when you sync your facebook contacts with the phone. This particular person decided to be clever and instead of putting actual numbers they put things like 'Mobile: I'm not telling you' so the number was saved on the phone as 'I'm not telling you'. I decided to go in and edit these on the phone (cause you can't delete them) to just numbers i.e. '12345' so that none of his numbers were text.
Then in desperation I went and did what HTC recommended, deleting my contacts and restoring them and the problem was fixed!!!!
Unfortunately I can't confirm which of the 2 methods I tried actually work cause I did them without checking to see if they problem had been fixed in between.
So for anyone else with this problem. Check the person who the messages are being linked to, if they have text for their phone numbers, edit them to numbers (any numbers). If this doesn't work go to People>Menu>Import/Export>Export to SD card, then select all the contacts. Then in People go to Menu>Delete>Menu>Select all and confirm. Then restore the contacts by going to People>Menu>Import/Export>Import from SD card and that should do it!!

[REQUEST] Blueant Android Application

It's in the market, but it lists the Galaxy Nexus as incompatible. Prior reading has shown that this has been an on going issue on many devices (listing it as incompatible when in actuality, it would install fine and work fine). So I was wondering if anybody could post the APK file for the latest one (it's a free app, so I don't think this is against the rules, if it is please close the thread).
If this doesn't work, I was also wondering if anybody could make it compatible?
Please and thank you regardless!

Try Googling the APK. If its unavailable for the nexus to download then most of the people in this forum may not have access to it.
They also probably didn't update it for ICS which is why it probably shows incompatible. And it might be with the ICS drivers.
LTE EX Galaxy Nexus CM9
Asus Transformer Revolver

Check here http://www.myblueant.com/android/download.php

Email them, tell them to fix their app listing in the market so we can download it.
Sent from Galaxy Nexus (GSM)

Funny, I didn't know what this BlueAnt app was until I bought one today and went looking for the App in the "Play Store". Did a google search and this thread popped up that I previously replied too. lol.
Seems to be working fine as far as the app downloaded manually from their website. Using it now, although it seems useless outside of "reading text messages".
But I'm having a problem with Name Announce. I went through a Jawbone which claimed to do it... and used several 3rd party apps to try to make it work, until I gave up and got this. I've synced my phonebook 3 times now but my work number, under "Corporate", but when I call it just says the number.
I use Email for exchange which syncs my work contacts into my gmail contacts. I'm wondering if that has anything to do with it. I'm going to try to delete the work number and re-create it under my gmail listings and see if that works.
[UPDATE]
Funny that worked. It won't sync my work exchange contacts, thus just reads the number. I would have to manually delete all the exchange contacts and physically add them in under my personal Gmail contacts.
This would work, but part of using the exchange is that it automatically keeps everything up-to-date with new/old employees.
I guess its time to report a bug to BlueAnt. Personal name announce is a step in the right direction at least... and I moved my main corporate number over so at least it covers 90% of my inbound work calls. We work in the field so I do get lots of calls from cellphones, which in this case wouldn't name announce.
Just a heads up for XDA and Google reference.

[Q] Contacts Storage: Clear Data - Exactly what does this do?

Context:
Verizon Galaxy Nexus, Stock ROM, Android 4.1.1.
When I check in Settings...Accounts...Google...
It shows a Sync Error for my account. At the bottom of the screen it says:
Sync is currently experiencing problems. It will be back shortly.
If I then click on my [email protected]
All of the entries are checked and properly synced, and up to date, except Contacts. It says 'Last Synced 4/20/2012..."
Despite this, Contact additions or edits that I make on my phone do in fact get synced to my other devices. And Contact additions or edits that I make elsewhere do get synced to my phone.
So, this appears to be a faulty error message. Since everything is working right, I'm reluctant to do anything major to try and clear the message, for fear of actually creating a functional problem. And yet, it bugs me that it's there.
One of the frequently suggested solutions is to go to Settings...Apps...Contacts Storage...
And once there, hit "Clear Data".
So my question is what exactly happens when "Clear Data" is hit? I want to eliminate the potential for inadvertently deleting my contacts overall, don't want to create new problems, etc., so would like a little more information about what this does or doesn't do.
And, if someone has any insight on another way to get rid of this message, that would be appreciated as well.
Thanks!

Anybody have any information here??
Thanks.

Try this
Hi, i face the same problem. After few hrs search in Internet, I found a way to solve it, so far it works.
Go to Google Play and install this apps: Contacts Sync Fix
Run the apps
Go to setting, open Google account and try to sync again.
It should be OK then.
Hope it helps.

yctan2020 said:
Hi, i face the same problem. After few hrs search in Internet, I found a way to solve it, so far it works.
Go to Google Play and install this apps: Contacts Sync Fix
Run the apps
Go to setting, open Google account and try to sync again.
It should be OK then.
Hope it helps.
Click to expand...
Click to collapse
Very interesting! Looks like it just came out this month. This is an incredibly common problem, if you read Google's "support" forums, which I find hard to believe how this is such a core function of the whole Google enterprise.
I wonder what this App is doing behind the scenes, or actually how it does it. All of the reviews so far are very positive, although there are only 11 of them at this time. I'll probably monitor this for a bit, and then try it out.
Thanks!

I exchanged a quick email with the Author, and went ahead and installed and ran the Contacts Sync Fix App. It identified a single problem, fixed it, and my error message is now gone, and sync continues to work fine. I went ahead and bought the ad-free version for $.99 - I have no idea if a problem will recur in the future, but I'll now be able to fix it. And besides, he fixed something Google has been unable or unwilling to do!

This solved my same problem
Download contacts fix app from android play market
DLCPhoto said:
Context:
Verizon Galaxy Nexus, Stock ROM, Android 4.1.1.
When I check in Settings...Accounts...Google...
It shows a Sync Error for my account. At the bottom of the screen it says:
Sync is currently experiencing problems. It will be back shortly.
If I then click on my [email protected]
All of the entries are checked and properly synced, and up to date, except Contacts. It says 'Last Synced 4/20/2012..."
Despite this, Contact additions or edits that I make on my phone do in fact get synced to my other devices. And Contact additions or edits that I make elsewhere do get synced to my phone.
So, this appears to be a faulty error message. Since everything is working right, I'm reluctant to do anything major to try and clear the message, for fear of actually creating a functional problem. And yet, it bugs me that it's there.
One of the frequently suggested solutions is to go to Settings...Apps...Contacts Storage...
And once there, hit "Clear Data".
So my question is what exactly happens when "Clear Data" is hit? I want to eliminate the potential for inadvertently deleting my contacts overall, don't want to create new problems, etc., so would like a little more information about what this does or doesn't do.
And, if someone has any insight on another way to get rid of this message, that would be appreciated as well.
Thanks!
Click to expand...
Click to collapse