Lg g3 wont turn on - G3 Q&A, Help & Troubleshooting

I've looked everywhere for a solution but i have not found a solution, ive tried taking the battery and sim out for around 20 seconds and then putting the battery back in which didn't work. I tried connecting it to my PC and my PC wont detect it, i even tried charging it with different charging cables and tried my extra batteries. The phone was fine but i pressed the power button to turn it off and since then it wouldn't turn on. I assumed It was lagging and tried to reset it by taking the battery out and holding power and volume down and still no results. What can i do? i dont have money for a new phone currently as i am a broke college student and this was a brand new g3 i purchased a little less than a year ago.
Any help would be appreciated.

@Tallermagician: if you're sure, it's not the battery, sent it back,

Tallermagician said:
I've looked everywhere for a solution but i have not found a solution, ive tried taking the battery and sim out for around 20 seconds and then putting the battery back in which didn't work. I tried connecting it to my PC and my PC wont detect it, i even tried charging it with different charging cables and tried my extra batteries. The phone was fine but i pressed the power button to turn it off and since then it wouldn't turn on. I assumed It was lagging and tried to reset it by taking the battery out and holding power and volume down and still no results. What can i do? i dont have money for a new phone currently as i am a broke college student and this was a brand new g3 i purchased a little less than a year ago.
Any help would be appreciated.
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Click to collapse
I've got the same issue.. I've tried everything.. I even ordered and replaced the screen, thinking it was shot, but nothing helps.. the battery has also been replaced.
If you've bought it new with less than a year ago, I would pursue it through the seller.. should still have some sort of warranty. Sadly mine is something like 5 years old.

Related

HELP! Tab S 10.5 is either frozen or won't turn on

So I've been using my Tab S for a minimum of 3-4 hours a day since I got it in Feb.
It is the Tab S 10.5 32GB version from Best Buy SM-T800
I've never dropped it, scratched it, etc. I've been VERY careful with it.
I installed Iron Rom on it in March (before Lollipop came out), and besides one freeze per month, have had no issue with it (I've also never updated Iron Rom as it never had an issue).
This morning I used the tablet for an hour while it was plugged in (and at 100%). I then unplugged it and put it on a table. An hour later, I went to use it, and the screen stayed black when I pushed any buttons!!
So I tried holding down the power button for 30 seconds. Nothing. I tried plugging it in. Nothing. I tried holding down volume down and power button for 30 seconds. Nothing. I tried holding down all the buttons for 30 seconds. Nothing.. I tried holding volume up, down, and power. Nothing. I tried holding volume down, menu, and power. Nothing. I tried holding volume up, menu, and power. Nothing. Then I repeated the above over and over. NOTHING!
I even waived magnets over it.. (I read it on the internet).. Nothing
This tablet is my daily driver. It won't turn on, it won't show me a charging screen. I'm freaking out! There is no physical damage to the tablet, no one else has touched it.. I'm freaking out man!!
Any suggestions before I jump out the window?
EvanWasHere said:
So I've been using my Tab S for a minimum of 3-4 hours a day since I got it in Feb.
It is the Tab S 10.5 32GB version from Best Buy SM-T800
I've never dropped it, scratched it, etc. I've been VERY careful with it.
I installed Iron Rom on it in March (before Lollipop came out), and besides one freeze per month, have had no issue with it (I've also never updated Iron Rom as it never had an issue).
This morning I used the tablet for an hour while it was plugged in (and at 100%). I then unplugged it and put it on a table. An hour later, I went to use it, and the screen stayed black when I pushed any buttons!!
So I tried holding down the power button for 30 seconds. Nothing. I tried plugging it in. Nothing. I tried holding down volume down and power button for 30 seconds. Nothing. I tried holding down all the buttons for 30 seconds. Nothing.. I tried holding volume up, down, and power. Nothing. I tried holding volume down, menu, and power. Nothing. I tried holding volume up, menu, and power. Nothing. Then I repeated the above over and over. NOTHING!
I even waived magnets over it.. (I read it on the internet).. Nothing
This tablet is my daily driver. It won't turn on, it won't show me a charging screen. I'm freaking out! There is no physical damage to the tablet, no one else has touched it.. I'm freaking out man!!
Any suggestions before I jump out the window?
Click to expand...
Click to collapse
Hi, I think someone had this problem a while back. No matter what he did, it didnt seem to turn on at all. It turns out, it was some sort of hardware problem and even though knox was tripped, it was repaired free of charge. The only thing I can think of is sending it to samsung or something and say something like you were trying to update through kies and this happened ao you can get it repaired since its not your fault. I am leaning towards that this has to be an hardware problem since someone (XDA user FormeriPhoney) had the same issue with his. Hopefully it goes well with your Tab S!
DUHAsianSKILLZ said:
Hi, I think someone had this problem a while back. No matter what he did, it didnt seem to turn on at all. It turns out, it was some sort of hardware problem and even though knox was tripped, it was repaired free of charge. The only thing I can think of is sending it to samsung or something and say something like you were trying to update through kies and this happened ao you can get it repaired since its not your fault. I am leaning towards that this has to be an hardware problem since someone (XDA user FormeriPhoney) had the same issue with his. Hopefully it goes well with your Tab S!
Click to expand...
Click to collapse
Argh.. I talked to Samsung.. They said I would need to send the tablet to them and I would get it fixed/replaced but it would take 2-3 weeks. They have no advanced warranty to send a replacement out first.
The other (and more scummy) option is to go to Best Buy, buy a replacement, and then return this one as a DOA. It would save me 3 weeks of being without a tablet..
This sucks
Try POWER + VOL DOWN.
Hold for at least 30 secs.
If not you may find after a day or so the battery will fully deplete and then start charging.
Do you get any response on the pc when you plug it in?
ashyx said:
Try POWER + VOL DOWN.
Hold for at least 30 secs.
If not you may find after a day or so the battery will fully deplete and then start charging.
Click to expand...
Click to collapse
I did that
Held it down for a few min
Samsung chat had me plug in the tablet and hold down power for a minute
Didn't work
It's unplugged now and on a table.
I'm seriously considering the best buy option
Argh!
EvanWasHere said:
I did that
Held it down for a few min
Samsung chat had me plug in the tablet and hold down power for a minute
Nothing happens.
Argh!
Click to expand...
Click to collapse
Seems like a hardware failure then unfortunately.
ashyx said:
Seems like a hardware failure then unfortunately.
Click to expand...
Click to collapse
Oh.. And no response on a PC.
Yeah. This sucks. The only good news is that I actually backed up a lot to the external memory card last week as I was planning to go lollipop soon. The bad news is that all my customizations and other stuff is not saved (book marks in books I'm reading, etc). My titanium backup is from the first week I got my tablet.
But this is exactly why I won't get a phone without an external memory card. I would have lost everything.
DUHAsianSKILLZ said:
Hopefully it goes well with your Tab S!
Click to expand...
Click to collapse
ashyx said:
If not you may find after a day or so the battery will fully deplete and then start charging.
Click to expand...
Click to collapse
IT"S ALIVE!!!!!!!!!!!!!!!!!!!
I woke up this morning,, resigned to no tablet.. still debating on going to Best Buy and getting a new one.. But I have 12 models coming in today for auditions.. So really don't have time.. But I NEED a tablet for notes with these auditions.
I walk over to the tablet laying dead on the cable.. and try plugging it in... and suddenly.. 0% comes on the screen.. it's sooo beautiful.. I want to make out with the tablet.. My heart leaps with happiness..
I turn on the tablet.. and it boots!!!!! It gets into Android.. and Nova Prime pops on the screen! But.. just as I couldnt get any happier.. it shuts down... It doesnt like booting at 0%.. So I wait another 3 min, half breathless... 1%!!! And I boot again. This time it sticks and I'm able to boot successfully into Android.
So here is my question. WTF happened? How do I avoid this?? Not being able to do a hard reset is some really mess up [email protected]#$%, If I was on a plane or other kind of trip, I would have been pissed... Let alone the wasting of literally 2-3 hours last night trying every single button combination for 2-3min at a time.
I'm surprised hard reset didn't work. I'd try it now it's working just so you know what to expect when you need it.
It may just be a one off. My tablet went into sd card mode once for no reason and that scared the heck out of me. I couldn't do anything. Left it overnight and after the battery ran down it started charging and then booted.
Never done it since.
ashyx said:
I'm surprised hard reset didn't work. I'd try it now it's working just so you know what to expect when you need it.
It may just be a one off. My tablet went into sd card mode once for no reason and that scared the heck out of me. I couldn't do anything. Left it overnight and after the battery ran down it started charging and then booted.
Never done it since.
Click to expand...
Click to collapse
Yup. Holding down the vol - and power after 20 seconds rebooted the tablet.
I would kill for a hard reset pinhole in the tablet.. Or a faster way to quick drain the battery.
Does the microusb port supply power when the tablets is turned off, if it does connect an usb device that will drain the power faster, like an portable hdd.
John.
EvanWasHere said:
Yup. Holding down the vol - and power after 20 seconds rebooted the tablet.
I would kill for a hard reset pinhole in the tablet.. Or a faster way to quick drain the battery.
Click to expand...
Click to collapse
EvanWasHere said:
Yup. Holding down the vol - and power after 20 seconds rebooted the tablet.
I would kill for a hard reset pinhole in the tablet.. Or a faster way to quick drain the battery.
Click to expand...
Click to collapse
I've never known the hard reset not to work, no matter what state the tablet has been in and I've bricked mine God knows how many times.
Only when it dropped into sd card mode did it not work.
check my thread.
http://forum.xda-developers.com/gal...rging-home-t3155261/post61859921#post61859921

LG G4 won't turn on

I have a G4 with Verizon and on Sunday I powered it down to swap my battery. I had about 30% left on the battery in the phone and a fully charged spare. I put the second battery in and since then it will not power on. I have tried both batteries and connected it to the power adapter... nothing happens (no lights, sounds, or vibrations). I called Verizon and they are sending me a refurb replacement but I'll need to send this one back once that device is up and running. I want to see if anyone has ideas on how to eliminate my data. I do have a SD card with my pictures so that's fine. I just want to erase everything else.
I have been playing with the phone for the past day and a half and I have gotten it to power on for a brief moment here or there. It is very random and sometimes it will show the LG splash screen and then it goes back out. I also have had it vibrate like it is turning on only not to show anything. A couple of times it has vibrated for over a minute straight before cutting back out. And while it was sitting on my desk it was rebooting itself several times earlier today until giving up. Also, when I plug it into my PC I do hear the Windows sound that you get when connecting a drive. But no drive letters appear. I am hopeful that I can get it to turn on long enough to erase everything. The phone is not rooted and is using the latest Android OS (I believe it was 5.1.1) that Verizon sent out in November.
I did not notice any other issues recently and I have swapped batteries dozens of times and never had this problem. It was powered off properly prior to this all happening. If anyone has any ideas of ways I can try to get it back on that would be great. Thank you!
Edit: Also, pressing the volume down and power together does nothing. Only way I have ever got the phone to respond in the past 24 hours is holding power for 20+ seconds and maybe it will work. But then it turns back off.
same here. dunno what to do since i bought mine used on swappa!
Sound like the hardware problem other users have had, including myself just about 2 weeks ago. If this is the case try putting the phone in the freezer for 10 to 20 minutes (I know it sounds crazy) but it worked for me and some others. I was able to power the phone up long enough to get it into recover (pressing the power button + volume down) long enough for me to wipe my data before sending it back. When I put the phone in the freezer I left the batter in and the back cover on.
jfriend33 said:
same here. dunno what to do since i bought mine used on swappa!
Click to expand...
Click to collapse
The phone is still not quite a year old. Contact LG as they have a 1 year warranty. You are running out of time though. They never asked me for a receipt as they knew within a year if it died the fix was on them.
LG G4 is a very vulnerable phone and LG’s Head of US Marketing has accepted that the LG g 4s manufactured before september 2015 had its own set of problems. Follow this guide https://appuals.com/fix-lg-g4-wont-turn/ in order to resolve your phone issues. If this doesn't help, you can send the phone for repair or replacement.

Bricked LG G3 and need to get files off :(

Hi guys, seems i never learn my lesson on backing up.
Well my g3 had died a few times on me, each time getting progressively worse. Last time i ended up replacing the battery and it was fine.
This time i was just using my phone and it died. Then wouldnt turn on. Battery was atleast 80% but still thats the first thing i did. Ran out and bought a new battery but still the same issue.
Tried everything listed including trying to get into the hard reset menu, but i get no response from the phone, not even a light. Tried the battery out and start button on for min then plug in charger or battery and still the same (no response).
Ok left it over night and the next day i tried plugging it in without the battery, it switched on and complained about the battery. SWEET !! so i plug in the battery and then pressed the on button. Phone loaded up after what i thought was a loop in the boot up but then the main screen wouldnt respond. No response to buttons, swipe (no password) or double tap.
So i tried restarting the phone. Back to the old problem.
Tried this again this morning after leaving it without battery in over night i got the same response but didnt get as far before the phone died itself.
Any ideas what to try next ? If not would anyone know how i can buy a working one and get the data off this one (if possible) as i have quite a few shots of my little one i would like to get off.
thanks in advance.

G4 won't start up

Hi,
I was browsing the web on my G4 earlier today when the screen just turned black, tried turning it back on but nothing happened then my smart watch brief to say it had lost connection to my phone so presumably it had switched off.
Been trying for the last hour or so to stay it up again but nothing works. I've tried holding the power button for 30-60 seconds, pulling the battery, charging it but no joy.
The battery was around 85% charged when this all happened and when I plug the phone into a power source the LED doesn't come on so it doesn't even look like it's drawing power.
Any ideas on what has gone wrong or how to fix?
Thanks
Having the exact same issue (Sprint Variant). Phone was fine, stock/unrooted, sitting on my desk with 80%+ battery. Checked on phone 10 minutes later, never turned back on or responds to charging.
Errr, mine as well.
Change the battery and try a factory reset but nothing change.
My girlfriend's g4 had this three weeks ago, nothing worked to get it to switch back on. She had to send it to LG for repair and it came back today saying they had replaced a faulty main board. Her g4's serial number started with 505.
What do yours start with because I know of at least 3 others that have had the same thing happen over the last month, all after a out nine months of purchasing the phone.
Try the freezer method maybe you can then backup your data at least.
Serial starting with 5xx?
Sent from my LG-H815 using XDA Labs
same here
Hello i am having the same issue, i don't have warranty but im still waiting for LGs response. anyone knows how to fix it permanently?
Hello,
I am having the same issue. Kindly help to solve this issue instead of changing the motherboard. :crying:

TA-1043 dead over night

Hey everyone,
has anyone experienced something similar and was able to fix it?
My TA-1043 has previously turned off overnight, or simply didn't charge occasionally. This behavior was reported by others as well, and wasn't really that much of a problem for me.
However today not only did it turn off, it also does not turn on or accept a charge anymore at all. I tried several different cables and cleaned out the charging port, but it just will not charge at all from either a power bank or a wall plug.
I ordered a replacement charging board, but if that doesn't work and no one else has had this problem i'm gonna have to get a new phone i reckon... (warranty only covers one year and the place i got it from charged extra for extended warranty)
And yes i also tried holding the power button for 30 seconds, does nothing as expected...
So, has anyone had this problem and knows what causes it?
replaced the charging board and now it works again, let's see if that was the root cause... interestingly, the battery was at 50% charge when it started working again, so i actually believe it's something to do with the mainboard
It's a Software Problem
The same thing happened to my phone recently. What I did was to to click on the power, volume up, and volume down for 40 seconds. It was one of the longest 40 seconds in my life. It turned on and the battery was at 49%. It worked fine after that. I don't know why it happened but the problem was a software one not hardware even though it didn't want to charge anywhere and was always seemingly off.

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