Hello people
A couple of hours ago, my phone shut down due to empty battery. I came home, plugged it in and booted it, all was fine. At about 60% I shut it off and went to have lunch, when I came back and tried to turn it on, I couldn't.
Led was orange at the time, I unplugged the power cord but the led stayed on! I removed the battery to be able to reboot it, but when I re-inserted it I still wouldn't boot.
Now no matter how I try to charge it, led stays off like it's not charging. Tried various different cables/chargers, the same. Tried to plug it to the charger without battery but no led flashed. Tried to boot without sim/sd card, still the same.
Any ideas?
My battery has never been changed (for a year now) and has had a bunch of full drains. Could this be a dead battery? :/
Well seems the phone is fried... I tried two more official batteries and no go...
Sorry to hear it. I thought that at first when I read your thread but I thought because I am not the most experienced person here, there might be some kind of fix.
HTC will most likely if not certainly replace this handset for you, seeing as it just happened out of the blue.
Well I certainly hope so, problem is I suspect it's an import (from another European country) and local HTC service generally does not do well with European imports.
Anyway I'll give it a try, meanwhile I'm getting a sensation soon
I have a similar problem.
I'm lucky that my girlfriend has the same handset as I do, the I could compare the phone abnormal behavior tho that of her properly working phone.
The first thing I've noticed, after a while when the charger was attached, was that the phone is very hot and that the battery keeps draining out in a surprisingly high rate.
After a while I've noticed that even when the phone is turned off it wont recharge. Sometimes the Orange LED is on when recharging while it is off, and the LED stays on for a few seconds after removing the charger, as if it was still charging. Note that the affects of connecting the charger to the phone, are mainly the ones listed below (not necessarily altogether)
* The phone indicates as if it recharges.
* Going to an infinite loop of rebooting and crashing.
* Getting hot when power supply is plugged, or at any time when the phone is turned on.
Ultimately the battery was empty, and the only way I had to keep using the phone (mostly to diagnose the symptoms listed here) was to swap the battery with the one of my girlfriend's device, and charge my battery in her device while using her's. That's the place to mention that the battery works just fine and that the phone is draining any battery, no matter what.
I took it apart to have a closer look at the source of all of the heat emitted while the phone is turned on, and it seem to come from the motherboard itself.
That's all I have.
The worst thing is that a friend of mine who helped me opening it up broke the pcb of the volume keys. Now I checked and It turns out that that pcb is actually part of the flex cable, which sort of extension of the motherboard and is mainly the second most important piece of hardware of all the phone parts (not that there are so many). If I would be able to expose the conductors inside the flat cable I might be able to solder an alternative volume pad I'll make out of old some miniature switches I have. The cable is very thin. any Ideas of how to expose the relevant conductors without ripping the cable apart?
Just a (late) update:
It's been almost two years, I had given the phone to a close friend of mine after a couple of weeks since writing the first post, just in case he could resurrect it, nothing.
Then, a couple of months down the road, the phone suddenly woke up! He tried to connect it with the charger, after months of not being able to charge or boot it up and somehow it worked. And it has been working flawlessly ever since.
I just got it back to give to my girlfriend until her sensation is fixed, flashing Viper now
In case something like this happens to any of you, don't give up!
Hi Guys,
I am having a serious problem with my HTC One X, it doesn't turn on (I have tried long pressing the power button and long pressing the power button + Vol Down combo) and it doesn't charge (the LED indicator doesn't turn on).
Perhaps it will help if I explain what happened before this:
I was on a train watching an episode of a TV show, a 720p MKV file, in MX Player, when I noticed that my battery was at around 50%, nothing unusual yet. So I decided to bring out my external battery pack and charge my phone. The external battery pack has a capacity of 7800mAh and has two USB outputs, one is labelled as 1A and the other in labelled at 1.5A. The night before I had tried charging my phone from both outputs, and to my surprise, my phone told me it would take 2 hours to charge when it was plugged into the 1A output, and 3 hours to charge when it was plugged into the 1.5A output.
Anyway, after I plugged my phone into the battery pack, I continued watching this video on MX Player. For some strange reason, the video crashed, it stayed at the same frame, even though MX Player told me that the video was still playing and the time was moving forward. I thought this was strange so I decided to rewind a few seconds. The animation that comes up on MX Player when you move forwards or backwards showed up - [10:00] - 5 seconds, (or something like that). The video file stayed on the same frame. I cant remember if the phone turned off by itself, but what might have happened was that I held the power button for upwards of 10 seconds and then it turned off.
At first, I thought that my phone had crashed and would just reboot, as had happened to me a few times previously.
What is strange is that my phone was on around 50% charge, so I don't know why it wouldn't turn on again.
The end result was that my phone was dead, it wouldn't charge or turn on. The red LED indicator to show that it was charging did not turn on. I tried holding the power button for upwards of 10 seconds, but nothing happened, the three lights at the bottom of the screen didn't blink. I tried holding the power button and volume down button for upwards of 10 seconds, but nothing happened here either.
I bought the HTC One X in July of last year on Three UK, so it has been more than 1 year since I bought the phone, but less than 2 years, so I am not sure if I am still covered under warranty, as I already had it fixed once, earlier this year.
In addition, my phone is rooted and on a custom rom, the latest CM10.1.2 stable build to be precise. I'm pretty sure this voids my warranty, however, my phone is dead, so perhaps the repair guys won't be able to work out that I was on a custom rom.
I appreciate any help and advice that you guys can give me!
Thank you so much,
~DarkyHero
DarkyHero said:
Hi Guys,
I am having a serious problem with my HTC One X, it doesn't turn on (I have tried long pressing the power button and long pressing the power button + Vol Down combo) and it doesn't charge (the LED indicator doesn't turn on).
Perhaps it will help if I explain what happened before this:
I was on a train watching an episode of a TV show, a 720p MKV file, in MX Player, when I noticed that my battery was at around 50%, nothing unusual yet. So I decided to bring out my external battery pack and charge my phone. The external battery pack has a capacity of 7800mAh and has two USB outputs, one is labelled as 1A and the other in labelled at 1.5A. The night before I had tried charging my phone from both outputs, and to my surprise, my phone told me it would take 2 hours to charge when it was plugged into the 1A output, and 3 hours to charge when it was plugged into the 1.5A output.
Anyway, after I plugged my phone into the battery pack, I continued watching this video on MX Player. For some strange reason, the video crashed, it stayed at the same frame, even though MX Player told me that the video was still playing and the time was moving forward. I thought this was strange so I decided to rewind a few seconds. The animation that comes up on MX Player when you move forwards or backwards showed up - [10:00] - 5 seconds, (or something like that). The video file stayed on the same frame. I cant remember if the phone turned off by itself, but what might have happened was that I held the power button for upwards of 10 seconds and then it turned off.
At first, I thought that my phone had crashed and would just reboot, as had happened to me a few times previously.
What is strange is that my phone was on around 50% charge, so I don't know why it wouldn't turn on again.
The end result was that my phone was dead, it wouldn't charge or turn on. The red LED indicator to show that it was charging did not turn on. I tried holding the power button for upwards of 10 seconds, but nothing happened, the three lights at the bottom of the screen didn't blink. I tried holding the power button and volume down button for upwards of 10 seconds, but nothing happened here either.
I bought the HTC One X in July of last year on Three UK, so it has been more than 1 year since I bought the phone, but less than 2 years, so I am not sure if I am still covered under warranty, as I already had it fixed once, earlier this year.
In addition, my phone is rooted and on a custom rom, the latest CM10.1.2 stable build to be precise. I'm pretty sure this voids my warranty, however, my phone is dead, so perhaps the repair guys won't be able to work out that I was on a custom rom.
I appreciate any help and advice that you guys can give me!
Thank you so much,
~DarkyHero
Click to expand...
Click to collapse
Well first of all they will figure out ,when they boot the phone, that you voided it and secondly does the phone over heat because that could have had anything to do with it and ,especially since your in the uk, You should have got a secondary warranty like
HTML:
protectyourbubble.com
But now the best you can do is buy the warranty and wait a month as thats the minimum and then tell them that your phone has broke they will then fix it or give you a replacement...OR what you have done is burn out the battery the best option for this is to replace it but then again these are your choices insurance, or battery
fader910 said:
Well first of all they will figure out ,when they boot the phone, that you voided it and secondly does the phone over heat because that could have had anything to do with it and ,especially since your in the uk, You should have got a secondary warranty like
HTML:
protectyourbubble.com
But now the best you can do is buy the warranty and wait a month as thats the minimum and then tell them that your phone has broke they will then fix it or give you a replacement...OR what you have done is burn out the battery the best option for this is to replace it but then again these are your choices insurance, or battery
Click to expand...
Click to collapse
You say that they will figure out I voided the warranty when they boot the phone, however, the problem is that I am unable to boot the phone. If I sent my phone in to repair to Three UK, would that be the best possible option? I have done some research and I have two years of warranty.
http://dl4.htc.com/Web_materials/Manual/Warranty/Android/1015_A_WarrantyCard_76x126.pdf
Would I still be able to get my phone repaired for free?
Thanks,
~DarkyHero
DarkyHero said:
You say that they will figure out I voided the warranty when they boot the phone, however, the problem is that I am unable to boot the phone. If I sent my phone in to repair to Three UK, would that be the best possible option? I have done some research and I have two years of warranty.
http://dl4.htc.com/Web_materials/Manual/Warranty/Android/1015_A_WarrantyCard_76x126.pdf
Would I still be able to get my phone repaired for free?
Thanks,
~DarkyHero
Click to expand...
Click to collapse
Battery failure is a hardware fault...MOST places will accept a return even if your bootloader is unlocked and custom ROM's installed since the software has little effect on an out and out hardware failure.
Secondly, if the phone will not boot there is no danger of them even getting that far.
Lastly, if it is still under warranty, return it for repair/replacement.
It was likely your external battery pack that has killed your phone.
Tigerlight said:
Battery failure is a hardware fault...MOST places will accept a return even if your bootloader is unlocked and custom ROM's installed since the software has little effect on an out and out hardware failure.
Secondly, if the phone will not boot there is no danger of them even getting that far.
Lastly, if it is still under warranty, return it for repair/replacement.
It was likely your external battery pack that has killed your phone.
Click to expand...
Click to collapse
Thanks so much for your help!
I had a little ordeal with Three UK the last time my phone broke. My screen died, which was clearly a hardware fault, however, they wanted to charge me ~£80 because I had unlocked the bootloader. I called them many times, but the customer service was a pain in the ass, and in the end they dropped the charge to ~£40, even though I had told them repeatedly that it was a hardware problem. In the end, the phone they returned to me 'after fixing' still had a dead screen, so they gave me a refurbished replacement for free (after calling customer service)
If they fix the battery, perhaps by replacing it, will my phone boot then? Because if it does, surely they will see that I am rooted and on a custom rom?
Out of curiosity, how would my external battery pack kill my phone? Would 1.5A kill my phone? I think 1A is what the voltage should be.
Thanks,
~DarkyHero
DarkyHero said:
Thanks so much for your help!
I had a little ordeal with Three UK the last time my phone broke. My screen died, which was clearly a hardware fault, however, they wanted to charge me ~£80 because I had unlocked the bootloader. I called them many times, but the customer service was a pain in the ass, and in the end they dropped the charge to ~£40, even though I had told them repeatedly that it was a hardware problem. In the end, the phone they returned to me 'after fixing' still had a dead screen, so they gave me a refurbished replacement for free (after calling customer service)
If they fix the battery, perhaps by replacing it, will my phone boot then? Because if it does, surely they will see that I am rooted and on a custom rom?
Out of curiosity, how would my external battery pack kill my phone? Would 1.5A kill my phone? I think 1A is what the voltage should be.
Thanks,
~DarkyHero
Click to expand...
Click to collapse
Well Amps and Volts aren't the same thing.
And the HOX will only accept a maximum input of 1A anyways, regardless of the output of the charger. But if your charger surges enough you can burn out that charging circuit.
Now...an external battery pack charger operates similarly to a universal mains charger in that it can provide a range of voltage, amperage and wattage outputs. You will want to make sure your external pack is capable of providing the correct voltage and amperage output. In the case of the HOX (and about a million other things) it's 5V @ 1A. So it is very likely to be compatible.
BUT...SOME external packs HAVE been known to surge and completely overload the charging circuit of the device(s) connected. I am not sure of brands or anything like that, but it's generally a result of poor internal design and or/components, and it SOUNDS like that is exactly what happened.
If 3 UK are being b*stards i'd dig out the actual paperwork warranty and have a look see at the T&C's. Who is liable for what, when, and how much.
Tigerlight said:
Well Amps and Volts aren't the same thing.
And the HOX will only accept a maximum input of 1A anyways, regardless of the output of the charger. But if your charger surges enough you can burn out that charging circuit.
Now...an external battery pack charger operates similarly to a universal mains charger in that it can provide a range of voltage, amperage and wattage outputs. You will want to make sure your external pack is capable of providing the correct voltage and amperage output. In the case of the HOX (and about a million other things) it's 5V @ 1A. So it is very likely to be compatible.
BUT...SOME external packs HAVE been known to surge and completely overload the charging circuit of the device(s) connected. I am not sure of brands or anything like that, but it's generally a result of poor internal design and or/components, and it SOUNDS like that is exactly what happened.
If 3 UK are being b*stards i'd dig out the actual paperwork warranty and have a look see at the T&C's. Who is liable for what, when, and how much.
Click to expand...
Click to collapse
Voltage thrills, current kills
I bought my external battery pack at some market stall, so I can believe that it may have been faulty. However, having said that, my HOX was able to charge the previous night from both 1A and 1.5A outputs.
What story should I tell Three UK when I contact them to ask them to repair my phone? Last time my display broke, I told them that it was a hardware fault, but they basically ignored me and told me something else (they were being complete wankers) -_- and tried to charge me anyway
What will they do if they fix the phone? Will they replace the battery? And if they do, will they be able to boot and see that I have rooted?
Thanks,
~DarkyHero
DarkyHero said:
Voltage thrills, current kills
I bought my external battery pack at some market stall, so I can believe that it may have been faulty. However, having said that, my HOX was able to charge the previous night from both 1A and 1.5A outputs.
What story should I tell Three UK when I contact them to ask them to repair my phone? Last time my display broke, I told them that it was a hardware fault, but they basically ignored me and told me something else (they were being complete wankers) -_- and tried to charge me anyway
What will they do if they fix the phone? Will they replace the battery? And if they do, will they be able to boot and see that I have rooted?
Thanks,
~DarkyHero
Click to expand...
Click to collapse
Bump, please help, any help would be greatly appreciated
DarkyHero said:
Bump, please help, any help would be greatly appreciated
Click to expand...
Click to collapse
Firstly, stop bumping. Grinding is far superior
OK, so it seems to me that you bought some crappy Chinese half made battery pack, which lasted all of one day before turning into a raving phone killer.
Seems to me your battery is fried, not your internal components and probably not your NAND, but I don't have a good knowledge of how the HOX is engineered to handle very high surges. I have no idea if all your internal stuff is fried too.
Contact 3 and see if they will replace for free. If not go to a normal repair shop and ask for a full diagnostic + repair. That way they can't charge you for a procedure that doesn't fix your phone.
Good Luck and let us know what happens
Kartik
kartik50 said:
Firstly, stop bumping. Grinding is far superior
OK, so it seems to me that you bought some crappy Chinese half made battery pack, which lasted all of one day before turning into a raving phone killer.
Seems to me your battery is fried, not your internal components and probably not your NAND, but I don't have a good knowledge of how the HOX is engineered to handle very high surges. I have no idea if all your internal stuff is fried too.
Contact 3 and see if they will replace for free. If not go to a normal repair shop and ask for a full diagnostic + repair. That way they can't charge you for a procedure that doesn't fix your phone.
Good Luck and let us know what happens
Kartik
Click to expand...
Click to collapse
No, it was a really nice battery pack, 7800 mAh battery pack with an aluminium case. And the guy selling them was charging his Samsung Galaxy Note 2 on one of them, and even let me charge my phone on it. Before I left with the battery pack, he made me charge my phone with it to check that it worked, and it did.
Are you sure about full diagnostic + repair? How much would that cost?
Guys, what part(s) do you think are broken with my phone?
If it is just the battery, I might consider buying one and replacing it myself.
fix for htc one x red light
DarkyHero said:
Hi Guys,
I am having a serious problem with my HTC One X, it doesn't turn on (I have tried long pressing the power button and long pressing the power button + Vol Down combo) and it doesn't charge (the LED indicator doesn't turn on).
Perhaps it will help if I explain what happened before this:
I was on a train watching an episode of a TV show, a 720p MKV file, in MX Player, when I noticed that my battery was at around 50%, nothing unusual yet. So I decided to bring out my external battery pack and charge my phone. The external battery pack has a capacity of 7800mAh and has two USB outputs, one is labelled as 1A and the other in labelled at 1.5A. The night before I had tried charging my phone from both outputs, and to my surprise, my phone told me it would take 2 hours to charge when it was plugged into the 1A output, and 3 hours to charge when it was plugged into the 1.5A output.
Anyway, after I plugged my phone into the battery pack, I continued watching this video on MX Player. For some strange reason, the video crashed, it stayed at the same frame, even though MX Player told me that the video was still playing and the time was moving forward. I thought this was strange so I decided to rewind a few seconds. The animation that comes up on MX Player when you move forwards or backwards showed up - [10:00] - 5 seconds, (or something like that). The video file stayed on the same frame. I cant remember if the phone turned off by itself, but what might have happened was that I held the power button for upwards of 10 seconds and then it turned off.
At first, I thought that my phone had crashed and would just reboot, as had happened to me a few times previously.
What is strange is that my phone was on around 50% charge, so I don't know why it wouldn't turn on again.
The end result was that my phone was dead, it wouldn't charge or turn on. The red LED indicator to show that it was charging did not turn on. I tried holding the power button for upwards of 10 seconds, but nothing happened, the three lights at the bottom of the screen didn't blink. I tried holding the power button and volume down button for upwards of 10 seconds, but nothing happened here either.
I bought the HTC One X in July of last year on Three UK, so it has been more than 1 year since I bought the phone, but less than 2 years, so I am not sure if I am still covered under warranty, as I already had it fixed once, earlier this year.
In addition, my phone is rooted and on a custom rom, the latest CM10.1.2 stable build to be precise. I'm pretty sure this voids my warranty, however, my phone is dead, so perhaps the repair guys won't be able to work out that I was on a custom rom.
I appreciate any help and advice that you guys can give me!
Thank you so much,
~DarkyHero
Click to expand...
Click to collapse
Hi
I`ve had this problem a number of times
Simple fix - plug into your pc - hold power button and down volume button for 15 seconds - the low screen will flash a few times - then plug back into the power supply - check to see if red light flashing and leave for 10 mins - then power up - be warned, let it charge up before using or will crash again
Same thing just happened to me now except that I was just playing Candy Crush and noticed around 51% battery, all of the sudden game froze and tried to reboot a couple of times but didn't work and finally phone got completely turn off and couldn't turn it back on, when I plug it in for charge no charging indication
Same problem here: One X doesn't turn on, not even charging indication. Still, the phone gets a bit warm when connected to the wall charger - so there is a charging current, but with no effect..?!
Is there a known solution to this problem? Exchanging battery/logic board/...?
UPDATE: Changing the logic/mother board did the trick for me. Now I'm back with a working phone, but all the data is lost. Just exchanging the battery or some other part (like power button) did not suffice in my case (tried everything).
CupidTrickedMe said:
Hi
I`ve had this problem a number of times
Simple fix - plug into your pc - hold power button and down volume button for 15 seconds - the low screen will flash a few times - then plug back into the power supply - check to see if red light flashing and leave for 10 mins - then power up - be warned, let it charge up before using or will crash again
Click to expand...
Click to collapse
I had this problem like you, I did what you did for first times, then no way to charge it or power it on, I ended changeing battery, it worked for few weeks, then same problem again and this time a hear some strange bee sounds from charger.
The bee sounds are only for this one, when i plug in another x one I hear nothing.
So..? what to do now..
LE
I removed the battery and put it back and now it works
Howdy, guys.
I've got my One rooted, unlocked, and was running a CM10.2 nightly build. Everything was working fine until yesterday, when my battery started to rapidly discharge. I woke up with 100% battery, and after about 15 minutes of playing music it was down to 30%. I recharged it and started noticing rapid battery loss, about 10% per 15 minutes when the phone was idle.
Worried that this had to do with my ROM, I flashed the Eclipse Google Play Edition v1.2 ROM. However, the drain issue continued. I decided to let the phone fully discharge, then try powering it up again.
When it was fully discharged, I tried plugging in the phone. No LED came on and I couldn't turn the phone on. I've let it sit for over 2 hours now with the same result.
Some posts with similar symptoms have mentioned plugging the phone into a Windows PC and experiencing the "USB device plugged in" sound alert. I am not having any such luck, and what I currently have is a very aesthetically pleasing paperweight with no function whatsoever.
Has anyone else experienced a similar issue, or found a fix?
none
I would take that back to Verizon were i you, sounds like a bad battery to me, chances are remote that it's the phone/hardware/software. they have to repair it despite the fact it's rooted, they probably wont even notice lol
Were it me, back to verizon we go
Last Sunday, listening to music with HTC One (bought on Sep 11) on the charger, it suddenly went dark. Would not reboot, no charge light either. Went to a VZW store, they're shipping me a warranty replacement.
I wonder whether my habit of leaving it charger-connected whenever it's sitting on my desk (i.e., way beyond the fully-charged point) somehow stressed the battery (or the charging circuitry) -- though that habit never impacted my two previous HTC models.
When you hold Vol+Down and Power do your home and back arrows blink? If so, point the phone sensors (the two on the front on the left hand side) into a bright light. Then hold down Vol+Down and Power. It should boot. I'm not sure why. But it worked for me today after installing a custom recovery. -shrugs-
musicman625 said:
I would take that back to Verizon were i you, sounds like a bad battery to me, chances are remote that it's the phone/hardware/software. they have to repair it despite the fact it's rooted, they probably wont even notice lol
Were it me, back to verizon we go
Click to expand...
Click to collapse
I've got a replacement being shipped to me, and I'll send them the old one when it comes in. Currently using an old Samsung Stratosphere as a replacement, I was just hoping there'd be an easier fix or something simple. Thanks, though!
Today, when i was charging my phone when it was around 20%, it didnt charge well and gave a message that the phone was draining more than it was charging. I shut my phone at let it charge, but the orange light started to blink on and off so it wasnt charging right. I tried different plugs and chargers but same deal.
Now the light doesnt come on at all, so im assuming all the battery is dead. I checked online a bit for solutions like pressing the power button and up/down button for a while, doing so under a light, leaving it charging for a while, trying to charge with my laptop usb. But nothing seems to be working.
When I try the power and up/down combo and then charge it, the light comes back for a few seconds but then vanishes. I dont know if this means anything, but in any case, I cant get my phone on so i need help. Is there anything I havent tried?
Sounds like a hardware problem, but I'm no expert. I'd take it to a repair place.
Shiverfire said:
Today, when i was charging my phone when it was around 20%, it didnt charge well and gave a message that the phone was draining more than it was charging. I shut my phone at let it charge, but the orange light started to blink on and off so it wasnt charging right. I tried different plugs and chargers but same deal.
Now the light doesnt come on at all, so im assuming all the battery is dead. I checked online a bit for solutions like pressing the power button and up/down button for a while, doing so under a light, leaving it charging for a while, trying to charge with my laptop usb. But nothing seems to be working.
When I try the power and up/down combo and then charge it, the light comes back for a few seconds but then vanishes. I dont know if this means anything, but in any case, I cant get my phone on so i need help. Is there anything I havent tried?
Click to expand...
Click to collapse
I had a similar issue months back with my m8. The micro usb port contacts had weakened and I had to put pressure on top of the area where the cable connects to the phone just to get it to charge. I was still under warranty, so I ended up taking mine back to ATT and getting it replaced for free, with them calling it a defect.
Try putting pressure on different parts of the cable when you charge it, and use a program like gsam battery monitor, to make sure it's drawing power. This will only be a temporary fix, though.
I have recently purchased the A50 and love it. However, this morning I woke up late for work as my phone had switched off during its overnight charge. There was no way to turn it back on until at least 10 minutes after taking it off charge and frantically running to work. Once the phone was on, it had 100% battery.
Does anyone have any idea why this happened? Could it be an overheating issue?
This has never happened to any other phone I've owned.
I have been charging with the cable the A50 comes with but with the S7 plug. Could that be the culprit?
If that's the case I will just use the A50 plug itself.
I have looked everywhere for an answer. This only happened today and may never happen again but I would like to know other people's opinions.
Don't know why this happened,bug somewhere,software update,don't know,but do you really need to leave the phone on an overnight charge,
The treakle charge at 100% is known to cause heating issues, and I hear the a50 is not the most durable phone,.
Strange that it would just turn the phone off completely
manus31 said:
Don't know why this happened,bug somewhere,software update,don't know,but do you really need to leave the phone on an overnight charge,
The treakle charge at 100% is known to cause heating issues, and I hear the a50 is not the most durable phone,.
Strange that it would just turn the phone off completely
Click to expand...
Click to collapse
To be honest, it could have been as simple as electric fluctuation. I have no idea.
I didn't charge last night as I as slightly reluctant to do so.
So far, the phone is working flawlessly and hasn't restarted or shut off on its own. I will eventually charge it once the power drops to almost 0.
Will update so as to let everyone know in case there are similar issues out there.
daveydoo said:
To be honest, it could have been as simple as electric fluctuation. I have no idea.
I didn't charge last night as I as slightly reluctant to do so.
So far, the phone is working flawlessly and hasn't restarted or shut off on its own. I will eventually charge it once the power drops to almost 0.
Will update so as to let everyone know in case there are similar issues out there.
Click to expand...
Click to collapse
sounds like a bad battery in the phone, you should return it. i left it for overnight charging(forgot to remove it) and nothing happened.
kkarakk said:
sounds like a bad battery in the phone, you should return it. i left it for overnight charging(forgot to remove it) and nothing happened.
Click to expand...
Click to collapse
When it happened to me it was the second time I had charged over night, the first time was fine.
I haven't done it since and so far the phone has been fine.
During Update my phone A50, I just press Power button+Vol down button together. After that my phone was off and can not on till now. I tried to press vol up + power button together but it did not work. Can you please Help.
My Samsung A50 just went off by itself after power went off and has refused to come up. Truth is i have charged it several times using this same power and i can tell power is almost stable except that i am using a different charger head to charge for some time now. Wont sill come up, any help or suggestion?
We have several of these A50's and up to now we had 3 of them with this problem.
At the moment that it refuses to turn back on i noticed that the back of the phone is warm , between the top of the phone and the word SAMSUNG . The rest of the phone is cold.
I left the phone alone for about 4 hours without power cable plugged in , after those 4 hours i plugged it in and after a minute it started charging with a indicator of 0% .
You can also try a forced reboot ( hold volume up and down + power button for 5 sec )
Did anyone manage to solve this issue? My girlfriend's A50 has shut down twice overnight now, and the only way to turn it on is by pressing power and volume down for 10 seconds. She has the May update.
Same issue here, i reset my phone to factory settings then install all of my applications and since do that, the issue doesn't occurs any more till now (1 week)
Same here!
Same situation here!
It turned off during the night 3 times now!!
I was late to work The first time, now I have to activate the alarm on my wife's phone, because I don't trust this one anymore.
To turn it back on, you don't need to wait 4 hours, you just have to press power and volume down.
Samsung has to do something about this!
manssons said:
Did anyone manage to solve this issue? My girlfriend's A50 has shut down twice overnight now, and the only way to turn it on is by pressing power and volume down for 10 seconds. She has the May update.
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That doesn't sound like it's actually turning off. More like it gets stuck with screen off and you're making a forced reboot with the button combination.
tys0n said:
That doesn't sound like it's actually turning off. More like it gets stuck with screen off and you're making a forced reboot with the button combination.
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Yeah that might actually be the case, and it's completely hung since alarms won't go off. Apparently it does not seem like an isolated case so I guess we'll see what the store says.
Same situation at my A50 to. No notifications,no reaction, no alarm, no reacttion after simple power button press,only black display. It get alive only with described buttons combination-power+vol up .
The problem occure only after night charging time, in the morning.
I was advised not to leave on charge overnight. I have just got this phone and was asking live chat about something else and she mentioned new smart phones did not require full overnight charges and unplug as soon as it’s finished charging.. also that fully discharging battery to 0% is not recommended either and should be charged around 20% to increase the life of the battery. I think I will try that advice. Always had Samsung phones and been happy with my S5 for many years..but it’s very outdated and decided on upgrade but can’t justify the price of S10 lol.