I have recently purchased the A50 and love it. However, this morning I woke up late for work as my phone had switched off during its overnight charge. There was no way to turn it back on until at least 10 minutes after taking it off charge and frantically running to work. Once the phone was on, it had 100% battery.
Does anyone have any idea why this happened? Could it be an overheating issue?
This has never happened to any other phone I've owned.
I have been charging with the cable the A50 comes with but with the S7 plug. Could that be the culprit?
If that's the case I will just use the A50 plug itself.
I have looked everywhere for an answer. This only happened today and may never happen again but I would like to know other people's opinions.
Don't know why this happened,bug somewhere,software update,don't know,but do you really need to leave the phone on an overnight charge,
The treakle charge at 100% is known to cause heating issues, and I hear the a50 is not the most durable phone,.
Strange that it would just turn the phone off completely
manus31 said:
Don't know why this happened,bug somewhere,software update,don't know,but do you really need to leave the phone on an overnight charge,
The treakle charge at 100% is known to cause heating issues, and I hear the a50 is not the most durable phone,.
Strange that it would just turn the phone off completely
Click to expand...
Click to collapse
To be honest, it could have been as simple as electric fluctuation. I have no idea.
I didn't charge last night as I as slightly reluctant to do so.
So far, the phone is working flawlessly and hasn't restarted or shut off on its own. I will eventually charge it once the power drops to almost 0.
Will update so as to let everyone know in case there are similar issues out there.
daveydoo said:
To be honest, it could have been as simple as electric fluctuation. I have no idea.
I didn't charge last night as I as slightly reluctant to do so.
So far, the phone is working flawlessly and hasn't restarted or shut off on its own. I will eventually charge it once the power drops to almost 0.
Will update so as to let everyone know in case there are similar issues out there.
Click to expand...
Click to collapse
sounds like a bad battery in the phone, you should return it. i left it for overnight charging(forgot to remove it) and nothing happened.
kkarakk said:
sounds like a bad battery in the phone, you should return it. i left it for overnight charging(forgot to remove it) and nothing happened.
Click to expand...
Click to collapse
When it happened to me it was the second time I had charged over night, the first time was fine.
I haven't done it since and so far the phone has been fine.
During Update my phone A50, I just press Power button+Vol down button together. After that my phone was off and can not on till now. I tried to press vol up + power button together but it did not work. Can you please Help.
My Samsung A50 just went off by itself after power went off and has refused to come up. Truth is i have charged it several times using this same power and i can tell power is almost stable except that i am using a different charger head to charge for some time now. Wont sill come up, any help or suggestion?
We have several of these A50's and up to now we had 3 of them with this problem.
At the moment that it refuses to turn back on i noticed that the back of the phone is warm , between the top of the phone and the word SAMSUNG . The rest of the phone is cold.
I left the phone alone for about 4 hours without power cable plugged in , after those 4 hours i plugged it in and after a minute it started charging with a indicator of 0% .
You can also try a forced reboot ( hold volume up and down + power button for 5 sec )
Did anyone manage to solve this issue? My girlfriend's A50 has shut down twice overnight now, and the only way to turn it on is by pressing power and volume down for 10 seconds. She has the May update.
Same issue here, i reset my phone to factory settings then install all of my applications and since do that, the issue doesn't occurs any more till now (1 week)
Same here!
Same situation here!
It turned off during the night 3 times now!!
I was late to work The first time, now I have to activate the alarm on my wife's phone, because I don't trust this one anymore.
To turn it back on, you don't need to wait 4 hours, you just have to press power and volume down.
Samsung has to do something about this!
manssons said:
Did anyone manage to solve this issue? My girlfriend's A50 has shut down twice overnight now, and the only way to turn it on is by pressing power and volume down for 10 seconds. She has the May update.
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Click to collapse
That doesn't sound like it's actually turning off. More like it gets stuck with screen off and you're making a forced reboot with the button combination.
tys0n said:
That doesn't sound like it's actually turning off. More like it gets stuck with screen off and you're making a forced reboot with the button combination.
Click to expand...
Click to collapse
Yeah that might actually be the case, and it's completely hung since alarms won't go off. Apparently it does not seem like an isolated case so I guess we'll see what the store says.
Same situation at my A50 to. No notifications,no reaction, no alarm, no reacttion after simple power button press,only black display. It get alive only with described buttons combination-power+vol up .
The problem occure only after night charging time, in the morning.
I was advised not to leave on charge overnight. I have just got this phone and was asking live chat about something else and she mentioned new smart phones did not require full overnight charges and unplug as soon as it’s finished charging.. also that fully discharging battery to 0% is not recommended either and should be charged around 20% to increase the life of the battery. I think I will try that advice. Always had Samsung phones and been happy with my S5 for many years..but it’s very outdated and decided on upgrade but can’t justify the price of S10 lol.
Related
Hey Guys,
I am running the Cell Pro 9.5 ROM and since yesterday my phone doesnt turn on.
So this is what happened, I never got a chance to recharge my phone yesterday and so I used it to the very last bit of juice. The phone kept switching itself off with the critical level battery warning and I kept turning it back on. So it got to a point where it wasn't switching on at all. So I pluged in the phone to the computer to charge and left it there for approximately an hour (the orange charging light was on), came back and tried to switch the phone back on and it didnt respond at all. Took out the battery, tried the soft reset button etc and everything else I thought of with no luck. So I plugged it back on and suddently it turned back on, did the boot up, loaded the touchflo and I saw the battery level was at "0" and then suddenly it turned of with a "tuck" sound (similar to a PC when you hold down the power button or turn the power off without shutting down). This has been repeating since then, I have left it plugged in and every 5-10 minutes or so the phone switches on by itself and shows the boot screen, go all the way till HTC animation and powers off suddenly. I have had no luck in turning the phone back on, I dont what is causing the issue - wether its the battery or the phone.
Please give me your thoughts....I am completely lost without my phone...
- issue was that the phone kept restarting as soon as the battery stored enough charge for a reboot. I pulled out the battery at one of the restart cycle as advised below and stopped it from repeating it. After that the phone let the battery charge without a restart, did not mess with it for a long while.
Never let the battery drain all the way down to 0%. Not sure if it affects the battery, but it sure will give you enough hassle that you wont repeat it.
DesperateScorpion151 said:
Hey Guys,
I am running the Cell Pro 9.5 ROM and since yesterday my phone doesnt turn on.
So this is what happened, I never got a chance to recharge my phone yesterday and so I used it to the very last bit of juice. The phone kept switching itself off with the critical level battery warning and I kept turning it back on. So it got to a point where it wasn't switching on at all. So I pluged in the phone to the computer to charge and left it there for approximately an hour (the orange charging light was on), came back and tried to switch the phone back on and it didnt respond at all. Took out the battery, tried the soft reset button etc and everything else I thought of with no luck. So I plugged it back on and suddently it turned back on, did the boot up, loaded the touchflo and I saw the battery level was at "0" and then suddenly it turned of with a "tuck" sound (similar to a PC when you hold down the power button or turn the power off without shutting down). This has been repeating since then, I have left it plugged in and every 5-10 minutes or so the phone switches on by itself and shows the boot screen, go all the way till HTC animation and powers off suddenly. I have had no luck in turning the phone back on, I dont what is causing the issue - wether its the battery or the phone.
Please give me your thoughts....I am completely lost without my phone...
Click to expand...
Click to collapse
The same thing happened to me last night... but mine works now. what I thought it was is that it kept turning on as soon as it had enough battery to do so then it would die and repeat... So every time it would turn on
I would take the battery out and let it charge some more and then when it quit turning back on I left it overnight and now its on...
msn.debord said:
The same thing happened to me last night... but mine works now. what I thought it was is that it kept turning on as soon as it had enough battery to do so then it would die and repeat... So every time it would turn on
I would take the battery out and let it charge some more and then when it quit turning back on I left it overnight and now its on...
Click to expand...
Click to collapse
Ok....I will try that and report back....
Sorry you pull the battery then the cord then put the battery back in then cord. Also it will take a lot longer if you charge it on the computer.
Never mind mine quit working again...
msn.debord said:
Never mind mine quit working again...
Click to expand...
Click to collapse
I managed to get it charging after pulling out the battery and putting it back again. Charged it through a computer cause i dont have my charger with me.
I turned it on and the battery said 40% and now every second or so it is dropping by 1%. I can literally watch it dropping down sitting here. The phone doesnt want to charge when it is on. I plug in the usb and the LED turns orange and then turns off. Now the battery is at 25%, This is litterally in about a minute or less. I dont know whats wrong, is it the Battery?
I had this exact same thing happen to me twice on previous HTC hardware (wizard). The first time I couldn't save it and just had to buy a new battery. However, the second time it happened I was able to resurrect it once I got it plugged into a higher-current charging source, like the wall charger it came with, or even most car chargers (that's how I saved it when I couldn't get to my wall charger). I had to let it sit on there for about an hour before it held enough charge to stay on, and another 2 hours before it was fully charged, but it worked just fine after that.
You battery may indeed be toast from what you describe. I have had the experience of totally discharging the battery and the device not coming on at all. I recommend that if you do this, you should fully charge it using the wall charger NOT the computer (if the computer works at all. it didnt in my case). I have done this a few times now and the battery turned out fine each time.
jmmmmm said:
You battery may indeed be toast from what you describe. I have had the experience of totally discharging the battery and the device not coming on at all. I recommend that if you do this, you should fully charge it using the wall charger NOT the computer (if the computer works at all. it didnt in my case). I have done this a few times now and the battery turned out fine each time.
Click to expand...
Click to collapse
Thanks.....
My issue seamed to be fixed. I had to rely on a computer as I didnt have access to my charger and by the time I did my phone was at approximately 65% charge. I plugged it in and charged it all the way to 100%. Replugged it and left it for a little more while to make sure it got charged completely. I have been using it since today morning 9am and now it is 2pm at 73% after couple of calls, messages and emails.
Few more charging cycles with the wall charger and I am hoping it will be back to normal.
Last night i was using my phone right before going to bed. The battery was at about 18% or so left. I got up to get a glass of water then came back to plug the phone in to the outlet only to notice that the red led was not on. I pressed the power button and nothing would happen. The phone completely shut off without interaction. So I panicked a little and plugged to PC USB cable that was attached to my PC and nothing. wasn't detecting or anything. so I press and held the power button and plugged it in at the same time and it powered on again. Anyone know what could have happen?
Only time i faced this problem was when i tried to drain my battery completely. it wouldn't shut down on its own when it reached 0%, so i turned it off myself.. The next moment is wouldn't boot or charge also. Then i held the power button and it came back to life.. Don't know what the exact cause is though
d33f said:
Only time i faced this problem was when i tried to drain my battery completely. it wouldn't shut down on its own when it reached 0%, so i turned it off myself.. The next moment is wouldn't boot or charge also. Then i held the power button and it came back to life.. Don't know what the exact cause is though
Click to expand...
Click to collapse
Yea it kind of turned me off on the phone. But I still love it. anyone else have a similar issue like this? I'm hoping that it is the power management issue that some people are having as there is a quick fix with that. I was avoiding rooting or modding my phone, but I might just have to now.
i'm a noob so i don't know much about most of this, but this really sounds like the way my ipod functions if i let the battery "die." i can't imagine that any manufacturer making a phone with a non-removable battery doesn't have it set up to be rechargeable upon plug in.
1earful said:
i'm a noob so i don't know much about most of this, but this really sounds like the way my ipod functions if i let the battery "die." i can't imagine that any manufacturer making a phone with a non-removable battery doesn't have it set up to be rechargeable upon plug in.
Click to expand...
Click to collapse
Ye, furthermore i've read that this is cause but letting the battery ''die'' indeed, it takes time to charge it back up because when you let it die some kind of undervolting protecting is kicking in i guess and soon after it will start to charge
So I woke up this morning and my phone was A-OK. Charged to 100% overnight, and I left it plugged in while getting ready for work. I came back to it 20 minutes later and it was really warm/borderline hot to the touch (through a case). The battery was down to 85% yet still plugged in. I then drove to the train station 5 minutes away and it went down to near 50%, still really warm/hot.
Streamed some music and watched some Netflix on the 90 minute ride, and the battery was down to 35%. At this point I turned the phone off because it was still hot.
Plugged it in to charge at the office, and got a blinking red light for about 10 seconds. It then went solid red and stayed that way until I unplugged it 4 hours later. The phone was still quite warm, but no longer hot. Hold down the power button... nothing. Plug it back in, same red light pattern. I got nervous at this point and hit up good old El Goog to see what could be wrong.
Found a lot of threads pointing to the One X suffering this fate, along with a few One's. Followed the advise of holding VolUp + VolDown + Power for 2 minutes. The phone got hot again. Unplugged the phone, removed the SIM, and held the buttons again. The phone had cooled off dramatically while doing this, to the point that it is now cold to the touch. Reinserted the SIM, and plugged it in again... no light at all this time.
From this point on, the various threads disagree on the next steps. Plugging it in to the computer yields no light, just like an wall charger. I don't have the HTC cord with me at work. I've tried a Nokia micro USB cable and a Sony wall charger. Other suggestions call for leaving the phone off (like I have a choice on that part) and unplugged for several hours. Others say to mash the Power button for 10-20 times and that may cause it to power on.
Any suggestions on how I should proceed with this? My phone is unlocked, so I'd love to avoid replacing it.
NotATreoFan said:
So I woke up this morning and my phone was A-OK. Charged to 100% overnight, and I left it plugged in while getting ready for work. I came back to it 20 minutes later and it was really warm/borderline hot to the touch (through a case). The battery was down to 85% yet still plugged in. I then drove to the train station 5 minutes away and it went down to near 50%, still really warm/hot.
Streamed some music and watched some Netflix on the 90 minute ride, and the battery was down to 35%. At this point I turned the phone off because it was still hot.
Plugged it in to charge at the office, and got a blinking red light for about 10 seconds. It then went solid red and stayed that way until I unplugged it 4 hours later. The phone was still quite warm, but no longer hot. Hold down the power button... nothing. Plug it back in, same red light pattern. I got nervous at this point and hit up good old El Goog to see what could be wrong.
Found a lot of threads pointing to the One X suffering this fate, along with a few One's. Followed the advise of holding VolUp + VolDown + Power for 2 minutes. The phone got hot again. Unplugged the phone, removed the SIM, and held the buttons again. The phone had cooled off dramatically while doing this, to the point that it is now cold to the touch. Reinserted the SIM, and plugged it in again... no light at all this time.
From this point on, the various threads disagree on the next steps. Plugging it in to the computer yields no light, just like an wall charger. I don't have the HTC cord with me at work. I've tried a Nokia micro USB cable and a Sony wall charger. Other suggestions call for leaving the phone off (like I have a choice on that part) and unplugged for several hours. Others say to mash the Power button for 10-20 times and that may cause it to power on.
Any suggestions on how I should proceed with this? My phone is unlocked, so I'd love to avoid replacing it.
Click to expand...
Click to collapse
Have you tried the bright light trick? Hold the phone under a bright light (really bright light, the brighter the better) and hold down the volume button + power for 15-20 seconds. That should get you into your bootloader. This will tell you whether or not its rom based, or phone based.
If you cant even get into your bootloader, it sounds like a hardware problem. If you can get into your bootloader but it will not boot to your rom, then its software.
Thats all I got for now. Sorry.
Seriously sounds like a battery/charging issue, gives all signs of a discharging battery. That would explain the heat build-up.
Was you using the charger that came with it? Or are you using a different charger? I once used my motorola cord to charge my phone and it felt like it was going to burst in to flames. I then got the HTC cord that came with the phone and it cooled down.
Sent from my HTC6500LVW using Tapatalk 2
No luck on the bright light trick. I tried holding just power, power + down, power + up, and power + both underneath a fairly bright fluorescent light.
Dark Jedi said:
Was you using the charger that came with it? Or are you using a different charger? I once used my motorola cord to charge my phone and it felt like it was going to burst in to flames. I then got the HTC cord that came with the phone and it cooled down.
Sent from my HTC6500LVW using Tapatalk 2
Click to expand...
Click to collapse
I don't have the OEM charger here, but I was using it at home to charge it. I'm hoping leaving it alone for another 4 hours will bring it back to life on the HTC cable.
NotATreoFan said:
No luck on the bright light trick. I tried holding just power, power + down, power + up, and power + both underneath a fairly bright fluorescent light.
Click to expand...
Click to collapse
Lets hope that it didnt turn on because the battery died. Hopefully the OEM HTC cable/charger will fix your issue.
If your battery is truly completely drained, it may take a few seconds for the light to finally come on... so dont freak out in the first 10 seconds.
Your battery could of went bad. Does your phone look like it has swelled anywhere from the battery expanding ?
Sent from my HTC6500LVW using Tapatalk 4
Red5 said:
Lets hope that it didnt turn on because the battery died. Hopefully the OEM HTC cable/charger will fix your issue.
If your battery is truly completely drained, it may take a few seconds for the light to finally come on... so dont freak out in the first 10 seconds.
Click to expand...
Click to collapse
I'm trying to remain calm until I get home. I haven't gotten a light in 30+ minutes of being connected to the Sony charger, but I'm chocking that up to it not being the HTC original.
Dark Jedi said:
Your battery could of went bad. Does your phone look like it has swelled anywhere from the battery expanding ?
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
It's tough to properly gauge it with my eyes, but nothing looks off. If I press down on the center of the phone at the top, the it does not lift off the table. If that push from the center at the bottom, it does lift off ever so slightly. But I don't know if this is because of the camera location or what.
Called up Verizon just to make sure there's no other method that I didn't try, and they advised me to get a replacement. I've got a few days to try and get this thing working before I'll have to send it back and say goodbye to root.
Interestingly enough, they were sure to warn me about physical damage and being subject to a $299 charge if there is any damage. But they didn't make any mention about if the device is found to be unlocked.
Well the cooling down certainly could have been the battery finally being completely dead. Maybe stop in a Verizon store to try another battery? No chance a bad SIM card could cause this right?
kennyglass123 said:
Well the cooling down certainly could have been the battery finally being completely dead. Maybe stop in a Verizon store to try another battery? No chance a bad SIM card could cause this right?
Click to expand...
Click to collapse
Try another battery? You mean just pop off the back cover, take out the old battery and try a new one? You're one sick troll.
Red5 said:
Try another battery? You mean just pop off the back cover, take out the old battery and try a new one? You're one sick troll.
Click to expand...
Click to collapse
Yes..very devious!!! I don't know what I was thinking :silly:
kennyglass123 said:
Well the cooling down certainly could have been the battery finally being completely dead. Maybe stop in a Verizon store to try another battery? No chance a bad SIM card could cause this right?
Click to expand...
Click to collapse
I did remove the SIM before doing some of the steps as there were reports that a missing one will cause the phone to pop into recovery. I really hope I can get this one back to life so I don't have to wait for an S-Off exploit to root again.
Got home, plugged it in for several hours, no light. Looks to be quite dead.
Really sorry to hear this man.
I would keep it off 12-24 hours.
try it out.
also I have sent back MANY HTC Dev unlocked phones, they just flash the new software re-setting it back to S-ON, and stock. I don't think they really give a ****, esp if it's not an issue from say, S-OFF.
That's a pisser. My One has been rock solid. Sounds like a really weird issue. I doubt it's recoverable. I'd just go for the replacement. Generally even if it's unlocked they won't have any issue replacing it. In fact, here is Australia, retailers aren't allowed tor efuse warranty claims even if the device has been unlocked, rooted etc...
Perhaps put it into a bag and into the freezer for a few hours. That can sometimes resolve battery issues.
Did I read it correct that you were not able to go into the bootloader? (full Power off > vol down + power)?
If that's the case then you should head for a replacement.. if it is dead they probably wont be able to fire it up to check if its locked or not anyway
PG101 said:
Did I read it correct that you were not able to go into the bootloader? (full Power off > vol down + power)?
If that's the case then you should head for a replacement.. if it is dead they probably wont be able to fire it up to check if its locked or not anyway
Click to expand...
Click to collapse
Very good point, and by the time they do, the guys at the repair center can't physically go and find every rooted phone, then bring it to corporates attention, they get the phones, reflash the software fix the problems listed and out goes another returd. I mean refub, sorry.
I just developed a charging issue where I have it plugged in and it hasn't advanced in %. It's stuck at around 65%. Official charger/usb cord and tried different outlets.
This never happened on the first firmware build, but only after the second update the last month.
Anyone else experience this?
I've encountered it both in stock and cm11. Run the batterybdown to 10 % and fully charge. Should report properly then.
Sent from my SM-T320 using XDA Premium HD app
I'm running the 8.4 original firmware without issue since I bought it several months ago. This week it charges up to a point then stops. Restarting does not help. Different chargers, etc. Arggh!!
This worked for me: (Press and hold: Volume Up + Home + Power (in that order)). Keep holding an unit will reboot. It's not abrasive like a factory reset (like I was considering doing).
Now for the first time in a week, i'm over 50% and its still charging like it should.
Someone else did all the hard lifting to find the solution. I just found the tread over on android central. http://forums.androidcentral.com/sa...y-wont-charge-without-reboot.html#post3723135
Cheers.
I haven't upgraded, but I did encounter the same problem earlier this week. It was stuck at 91% even though I left it charging all night. After restarting and plugging it into my laptop for a while, it seemed to work fine again. Now and then it'll just do strange things like this. xD
I'm having same problem, stucks at about 57% 69%. can't find a solution yet. In my case it is happening after software upgrade. does anyone have a solution that helps ? restarting does not seam to be a solution.
vako86 said:
I'm having same problem, stucks at about 57% 69%. can't find a solution yet. In my case it is happening after software upgrade. does anyone have a solution that helps ? restarting does not seam to be a solution.
Click to expand...
Click to collapse
Pretty much a known issue on all software builds (maybe a hardware issue?). There is a long thread about this issue in this section. The only consistent solution seems to be to open up the tablet, and disconnect/reconnect the battery. A bit extreme for my taste, so I've just left it alone. Sometimes mine will get stuck at various percentages (for a few charge cycles), sometimes it will charge up to full. Reboots sometimes help, but not always.
II found this and it helped some; including myself... Hope it works for you...
http://forum.xda-developers.com/gal...eseating-battery-wonder-battery-life-t2944610
Fantastic
dolbylogic said:
II found this and it helped some; including myself... Hope it works for you...
http://forum.xda-developers.com/gal...eseating-battery-wonder-battery-life-t2944610
Click to expand...
Click to collapse
Pro T320
Went from a machine that could discharge completely in a few hours doing general surfing and messing around. (Not gaming or video).Taking all night to charge to 70% and constant reboots to get to 100%.
Took the back off and disconnected the battery as per advice on this thread.
At 97% it now gave me nearly 6 hours video streaming down to 17%. Only took around two hours then to fully charge.
I was a little worried about doing it but it is well worth it.
Tip I found two thinnish guitar picks worked really well to ease the back off.
I never had this problem or as bad as some users but I have notices a few things to keep an eye out for
When you plug your tab into the charger do this
Go to settings - Battery and make sure it says Charging (AC) , on a few very rare occasions I found that sometimes plugging it in it wouldn't switch over to charging (it would still say discharging even though it was pulling current from the charger) and required a reboot I suspect this could mess up battery stats pretty bad, another way to tell is when you plug it in, shut the screen off for a second or two, then press the home button or power button and make sure it says Charging xx% on the unlock screen.
another way to charge is just power it off (power button for 5 seconds, select power off on the popop menu) plug it in and you will see a big battery charging animation, you can regularly check updates by pressing the home key or power key...
Oh and toggle off WIFI (found out wifi can pull an additional 100mA when tablet is in standby), bluetooth(not necessary unless you were using it), and GPS before charging.
gman16000 said:
I'm running the 8.4 original firmware without issue since I bought it several months ago. This week it charges up to a point then stops. Restarting does not help. Different chargers, etc. Arggh!!
This worked for me: (Press and hold: Volume Up + Home + Power (in that order)). Keep holding an unit will reboot.
Cheers.
Click to expand...
Click to collapse
Thanks :good: worked for me
So I've been using my Tab S for a minimum of 3-4 hours a day since I got it in Feb.
It is the Tab S 10.5 32GB version from Best Buy SM-T800
I've never dropped it, scratched it, etc. I've been VERY careful with it.
I installed Iron Rom on it in March (before Lollipop came out), and besides one freeze per month, have had no issue with it (I've also never updated Iron Rom as it never had an issue).
This morning I used the tablet for an hour while it was plugged in (and at 100%). I then unplugged it and put it on a table. An hour later, I went to use it, and the screen stayed black when I pushed any buttons!!
So I tried holding down the power button for 30 seconds. Nothing. I tried plugging it in. Nothing. I tried holding down volume down and power button for 30 seconds. Nothing. I tried holding down all the buttons for 30 seconds. Nothing.. I tried holding volume up, down, and power. Nothing. I tried holding volume down, menu, and power. Nothing. I tried holding volume up, menu, and power. Nothing. Then I repeated the above over and over. NOTHING!
I even waived magnets over it.. (I read it on the internet).. Nothing
This tablet is my daily driver. It won't turn on, it won't show me a charging screen. I'm freaking out! There is no physical damage to the tablet, no one else has touched it.. I'm freaking out man!!
Any suggestions before I jump out the window?
EvanWasHere said:
So I've been using my Tab S for a minimum of 3-4 hours a day since I got it in Feb.
It is the Tab S 10.5 32GB version from Best Buy SM-T800
I've never dropped it, scratched it, etc. I've been VERY careful with it.
I installed Iron Rom on it in March (before Lollipop came out), and besides one freeze per month, have had no issue with it (I've also never updated Iron Rom as it never had an issue).
This morning I used the tablet for an hour while it was plugged in (and at 100%). I then unplugged it and put it on a table. An hour later, I went to use it, and the screen stayed black when I pushed any buttons!!
So I tried holding down the power button for 30 seconds. Nothing. I tried plugging it in. Nothing. I tried holding down volume down and power button for 30 seconds. Nothing. I tried holding down all the buttons for 30 seconds. Nothing.. I tried holding volume up, down, and power. Nothing. I tried holding volume down, menu, and power. Nothing. I tried holding volume up, menu, and power. Nothing. Then I repeated the above over and over. NOTHING!
I even waived magnets over it.. (I read it on the internet).. Nothing
This tablet is my daily driver. It won't turn on, it won't show me a charging screen. I'm freaking out! There is no physical damage to the tablet, no one else has touched it.. I'm freaking out man!!
Any suggestions before I jump out the window?
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Hi, I think someone had this problem a while back. No matter what he did, it didnt seem to turn on at all. It turns out, it was some sort of hardware problem and even though knox was tripped, it was repaired free of charge. The only thing I can think of is sending it to samsung or something and say something like you were trying to update through kies and this happened ao you can get it repaired since its not your fault. I am leaning towards that this has to be an hardware problem since someone (XDA user FormeriPhoney) had the same issue with his. Hopefully it goes well with your Tab S!
DUHAsianSKILLZ said:
Hi, I think someone had this problem a while back. No matter what he did, it didnt seem to turn on at all. It turns out, it was some sort of hardware problem and even though knox was tripped, it was repaired free of charge. The only thing I can think of is sending it to samsung or something and say something like you were trying to update through kies and this happened ao you can get it repaired since its not your fault. I am leaning towards that this has to be an hardware problem since someone (XDA user FormeriPhoney) had the same issue with his. Hopefully it goes well with your Tab S!
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Argh.. I talked to Samsung.. They said I would need to send the tablet to them and I would get it fixed/replaced but it would take 2-3 weeks. They have no advanced warranty to send a replacement out first.
The other (and more scummy) option is to go to Best Buy, buy a replacement, and then return this one as a DOA. It would save me 3 weeks of being without a tablet..
This sucks
Try POWER + VOL DOWN.
Hold for at least 30 secs.
If not you may find after a day or so the battery will fully deplete and then start charging.
Do you get any response on the pc when you plug it in?
ashyx said:
Try POWER + VOL DOWN.
Hold for at least 30 secs.
If not you may find after a day or so the battery will fully deplete and then start charging.
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Click to collapse
I did that
Held it down for a few min
Samsung chat had me plug in the tablet and hold down power for a minute
Didn't work
It's unplugged now and on a table.
I'm seriously considering the best buy option
Argh!
EvanWasHere said:
I did that
Held it down for a few min
Samsung chat had me plug in the tablet and hold down power for a minute
Nothing happens.
Argh!
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Seems like a hardware failure then unfortunately.
ashyx said:
Seems like a hardware failure then unfortunately.
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Oh.. And no response on a PC.
Yeah. This sucks. The only good news is that I actually backed up a lot to the external memory card last week as I was planning to go lollipop soon. The bad news is that all my customizations and other stuff is not saved (book marks in books I'm reading, etc). My titanium backup is from the first week I got my tablet.
But this is exactly why I won't get a phone without an external memory card. I would have lost everything.
DUHAsianSKILLZ said:
Hopefully it goes well with your Tab S!
Click to expand...
Click to collapse
ashyx said:
If not you may find after a day or so the battery will fully deplete and then start charging.
Click to expand...
Click to collapse
IT"S ALIVE!!!!!!!!!!!!!!!!!!!
I woke up this morning,, resigned to no tablet.. still debating on going to Best Buy and getting a new one.. But I have 12 models coming in today for auditions.. So really don't have time.. But I NEED a tablet for notes with these auditions.
I walk over to the tablet laying dead on the cable.. and try plugging it in... and suddenly.. 0% comes on the screen.. it's sooo beautiful.. I want to make out with the tablet.. My heart leaps with happiness..
I turn on the tablet.. and it boots!!!!! It gets into Android.. and Nova Prime pops on the screen! But.. just as I couldnt get any happier.. it shuts down... It doesnt like booting at 0%.. So I wait another 3 min, half breathless... 1%!!! And I boot again. This time it sticks and I'm able to boot successfully into Android.
So here is my question. WTF happened? How do I avoid this?? Not being able to do a hard reset is some really mess up [email protected]#$%, If I was on a plane or other kind of trip, I would have been pissed... Let alone the wasting of literally 2-3 hours last night trying every single button combination for 2-3min at a time.
I'm surprised hard reset didn't work. I'd try it now it's working just so you know what to expect when you need it.
It may just be a one off. My tablet went into sd card mode once for no reason and that scared the heck out of me. I couldn't do anything. Left it overnight and after the battery ran down it started charging and then booted.
Never done it since.
ashyx said:
I'm surprised hard reset didn't work. I'd try it now it's working just so you know what to expect when you need it.
It may just be a one off. My tablet went into sd card mode once for no reason and that scared the heck out of me. I couldn't do anything. Left it overnight and after the battery ran down it started charging and then booted.
Never done it since.
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Yup. Holding down the vol - and power after 20 seconds rebooted the tablet.
I would kill for a hard reset pinhole in the tablet.. Or a faster way to quick drain the battery.
Does the microusb port supply power when the tablets is turned off, if it does connect an usb device that will drain the power faster, like an portable hdd.
John.
EvanWasHere said:
Yup. Holding down the vol - and power after 20 seconds rebooted the tablet.
I would kill for a hard reset pinhole in the tablet.. Or a faster way to quick drain the battery.
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EvanWasHere said:
Yup. Holding down the vol - and power after 20 seconds rebooted the tablet.
I would kill for a hard reset pinhole in the tablet.. Or a faster way to quick drain the battery.
Click to expand...
Click to collapse
I've never known the hard reset not to work, no matter what state the tablet has been in and I've bricked mine God knows how many times.
Only when it dropped into sd card mode did it not work.
check my thread.
http://forum.xda-developers.com/gal...rging-home-t3155261/post61859921#post61859921