Empty DHD not charging, not powering on, no led. - Desire HD Q&A, Help & Troubleshooting

Hello people
A couple of hours ago, my phone shut down due to empty battery. I came home, plugged it in and booted it, all was fine. At about 60% I shut it off and went to have lunch, when I came back and tried to turn it on, I couldn't.
Led was orange at the time, I unplugged the power cord but the led stayed on! I removed the battery to be able to reboot it, but when I re-inserted it I still wouldn't boot.
Now no matter how I try to charge it, led stays off like it's not charging. Tried various different cables/chargers, the same. Tried to plug it to the charger without battery but no led flashed. Tried to boot without sim/sd card, still the same.
Any ideas?
My battery has never been changed (for a year now) and has had a bunch of full drains. Could this be a dead battery? :/

Well seems the phone is fried... I tried two more official batteries and no go...

Sorry to hear it. I thought that at first when I read your thread but I thought because I am not the most experienced person here, there might be some kind of fix.
HTC will most likely if not certainly replace this handset for you, seeing as it just happened out of the blue.

Well I certainly hope so, problem is I suspect it's an import (from another European country) and local HTC service generally does not do well with European imports.
Anyway I'll give it a try, meanwhile I'm getting a sensation soon

I have a similar problem.
I'm lucky that my girlfriend has the same handset as I do, the I could compare the phone abnormal behavior tho that of her properly working phone.
The first thing I've noticed, after a while when the charger was attached, was that the phone is very hot and that the battery keeps draining out in a surprisingly high rate.
After a while I've noticed that even when the phone is turned off it wont recharge. Sometimes the Orange LED is on when recharging while it is off, and the LED stays on for a few seconds after removing the charger, as if it was still charging. Note that the affects of connecting the charger to the phone, are mainly the ones listed below (not necessarily altogether)
* The phone indicates as if it recharges.
* Going to an infinite loop of rebooting and crashing.
* Getting hot when power supply is plugged, or at any time when the phone is turned on.
Ultimately the battery was empty, and the only way I had to keep using the phone (mostly to diagnose the symptoms listed here) was to swap the battery with the one of my girlfriend's device, and charge my battery in her device while using her's. That's the place to mention that the battery works just fine and that the phone is draining any battery, no matter what.
I took it apart to have a closer look at the source of all of the heat emitted while the phone is turned on, and it seem to come from the motherboard itself.
That's all I have.
The worst thing is that a friend of mine who helped me opening it up broke the pcb of the volume keys. Now I checked and It turns out that that pcb is actually part of the flex cable, which sort of extension of the motherboard and is mainly the second most important piece of hardware of all the phone parts (not that there are so many). If I would be able to expose the conductors inside the flat cable I might be able to solder an alternative volume pad I'll make out of old some miniature switches I have. The cable is very thin. any Ideas of how to expose the relevant conductors without ripping the cable apart?

Just a (late) update:
It's been almost two years, I had given the phone to a close friend of mine after a couple of weeks since writing the first post, just in case he could resurrect it, nothing.
Then, a couple of months down the road, the phone suddenly woke up! He tried to connect it with the charger, after months of not being able to charge or boot it up and somehow it worked. And it has been working flawlessly ever since.
I just got it back to give to my girlfriend until her sensation is fixed, flashing Viper now
In case something like this happens to any of you, don't give up!

Related

[Q] Ghost Is Using My Gnex!!! Help!

Okay, gonna try and explain this as best I can, bear with me.
2.5 years ago or something I got a Gnex from Verizon, brand new. The phone would act like a ghost was using it, like someone was interacting with the touchscreen. It'd randomly call contacts, send texts (random letters/numbers), all kinds of weird stuff. Video of it on day 1 HERE doing this. Took it into Verizon, got a new replacement. Never had the problem again. 2 or so years go by, not a single problem, unlocked, flash, all that, never had the problem again.
About a month ago, I upgraded to a Moto X and passed this phone on to a family member. At the time was running the latest stable Cyanogenmod ROM, the last for JB. 10.2 maybe? Anyway, that's what ROM was on it, again, no problems. Factory reset the phone to wipe my stuff, left it rooted and unlocked. I gave them the phone, battery, extended battery, and a few cases as well, no charger cause I know they'd twist up and destroy the factory cable. Setting the phone up for them battery starts going low, used their charger. Cable had shorts and crap, scavenged around looking for good charger. Get phone set up for them, and I'm done, handed off.
A day later, they're complaining that the phone is going crazy, like a ghost is using it, and it's randomly calling people, sending texts, opening menus, not charging, etc. Sounds like EXACT same issue I had with my very first Gnex that I exchanged. Figured that was really strange, maybe it was the software. Factory reset to latest factory image 4.2.2, lock BL back up, completely bone stock. Re-setup phone and all that jazz. Phone's acting fine. Decided this time that'd I'd let them have the original stock charger, thinking maybe that'd help with the charging issues too. All seems well....
However, during the reset and all, and after re-setting up the phone, battery is low.... plug it in with a known good charger of mine, but not stock original, and all the sudden the phone's freaking out again. Turn screen off, turns itself back on. Dialing people, opening apps on its own, etc. Figure maybe this Gnex just won't take any charger except it's original. Pull battery, reboot, phone's fine, fine for 10+ minutes. Plug in OEM charger this time, wait a few seconds, unplug, phone goes crazy.
Also interesting, they brought another charger of theirs with a little red LED on, plug it into wall, red LED comes on. Interestingly, if the charger is unplugged from wall with red LED off and I plug it into the phone.... the red LED on the wall charger turns on... that's not right. So.... here's where I'm at now. If I pull battery, reboot, and never attach a charger, the phone acts perfectly fine. The instant I plug in ANY charger, it'll start going wacko and continue to until I pull battery and reboot. At first I thought this was a charger issue, but now... I'm thinking it's battery related. This little experiment of getting the phone to go crazy after plugging in a charger applies to both the OEM and extended battery, regardless of what charger I use.
When I owned the phone, I almost exclusively used the OEM charger, occasionally another charger I had that I know works fine. Gave Gnex to family member WITHOUT a charger, so they were forced to use who know what condition phone charger. I'm wondering if maybe some rogue jacked up phone charger with shorts in it and crap somehow killed the extended battery. Then, they switched to the OEM battery, and again, unknowingly killed that battery too with the same crap charger. So maybe buying a new battery would fix the issue and only using the OEM charger from now on or the other one that was mine that I know works? Or maybe the phone is just broken now? It just doesn't seem right that plugging a phone into the micro-USB should turn ON the red LED on the charger when it's not plugged into the wall, like the power is coming out of phone and going into the LED...
I just refuse to believe that on the exact same day and within hours of me upgrading to a Moto X and passing on my Gnex that had worked perfectly for 2 years in my possession somehow just happens to "break" or "go bad" on its own. Thought it was software glitch/bug in CM, no. Thought it was incompatible charger, no. Maybe the batteries are bad? Maybe the phone's circuitry got jacked up too? Just seems weird that, as far as I can tell, pulling the battery and rebooting fixes it for good until the battery dies. Within 30 seconds of connecting a charger, the phone goes bonkers.
Any ideas? Feel bad, family member probably thinks I dumped a bad phone on them!
Thanks!
What kind of sorcery was that? I honestly don't know what to say about this other than bad timing? I highly doubt a ghost is possessing the phone.
I know a ghost isn't possessing the phone, I just, that's how I best described it when it was going wacko by itself. Plus, interesting topic title, maybe get a few more people to read it and maybe offer some advice or info or something :laugh:
However, I do have a ghost in my house, or a spirit or something. I've seen him, sitting on my couch before. He died in a fire, smoke inhalation, no smoke alarms in the house. House was sold, completely rebuilt, and I am first to live in it since then. Crazy story for a different forum lol
From what I can see, it's just that the screen isn't working properly because of leaked currents from the battery or the charger... Just get the whole screen replaced (it's hard to only replace the glass layer) and should be fine.
Sent from Google Nexus 4 @ CM11
Leaking currents, had it happen to me before from a bad charger. I doubt it's the battery, try an outlet in a different house, they may have bad power.
Sent from my Galaxy Nexus using Tapatalk
So this "leaking currents" problem, it's a problem with the battery? A problem with the phone, in particular, the screen? It definitely sounds like a rogue bad charger could have done this based on the feedback so far. The "damage" or whatever happened at their house. Just the other night, they brought the chargers and phone and stuff to my house, a different house, problem persisted. So I'm not thinking it's a dirty power issue or anything.
...and so you should have the screen replaced. I've had Motorola and HTC phones with issues responding to touches when charging, and replacing the screen largely eased the problem (although I still ended up getting a new charger because I don't want it to also damage the newly replaced screen).
Sent from Google Nexus 4 @ CM11
Op may also want to consider relocating... ghost home and ghost phone, that's too much!
LOL
Mike7143 said:
So this "leaking currents" problem, it's a problem with the battery? A problem with the phone, in particular, the screen? It definitely sounds like a rogue bad charger could have done this based on the feedback so far. The "damage" or whatever happened at their house. Just the other night, they brought the chargers and phone and stuff to my house, a different house, problem persisted. So I'm not thinking it's a dirty power issue or anything.
Click to expand...
Click to collapse
Could be the battery, could be the USB cables or chargers, could be the USB port on the device, could be the screen. The fact that it only happens when plugged in but with more than one charger and battery makes me suspect the USB port on the device. From my understanding you can buy a replacement. A temporary fix would be to use a charger that charges the battery outside of the phone.
Sent from my Galaxy Nexus using Tapatalk
No ghost... i think
I think its because the charger you use....
I had the same problem, but not with gnx... before gnx I used galaxy i5801...
when I put my mobile in charge, my mobile did some crazy things, like operating itself,...I figured out that the charger I used is not the one I shouldn't use.
every mobile has a charging limits, like voltage restriction..
little difference in voltage could make big difference.
so I changed the charger. problem solved for me.
other than charger.. there are some things can do this, I don't know about all.
I doubt it may caused by your digitizer...maybe is has too much sensitivity, caused by water, dust, pressure, etc....
digitizer and display are not the same.
I faced this one too ( galaxy i5801) before charging problem, but not with gnx.
A digitizer is the part of a touch screen that senses your touch and "digitizes" your gestures into impulses that the phone can understand as commands.
if it continues my last suggestion.... call the priest
Well, I borrowed an OEM standard and extended battery from a friend, neither fixed the problem. My friend did say that similar to my first Gnex, when he first got his, it did the same exact thing, but after a while it stopped and it hasn't done it ever since. I also narrowed it down, or, widened the issue, in that it's not just AC chargers, the exact same stuff happens with a brand new 12V car charger.
Dirty power on the fifth rail of a USB wire. Its either the charger not supplying enough power or a damaged cable.
Sent from my Galaxy Nexus using Tapatalk
My vote is on the screen, due to the digitiser. Replacing the touchscreen could help solve the problem. I was in your family's position when I got a used Motorola Cliq from a friend and the battery was all good, no leaks. Ghosts just started touching it everywhere like a crazed groupie when it went into my possession. No explanation as to why it happened and I didn't look into it that much but replacing the screen is the most likely solution.

[Q] HTC One X violently died but I think I might've resurrected it?

Please look into this guys;
Last night, I charged my HOX from 18%-28%, used it for a few minutes and then turned it off (it was still at 28%). I then plugged it into the HTC "black box" usb charger (I've been using the same one since I got the phone like six months ago) but turned on charging after 2 hours - and left it charging for like 6½ hours.
EDIT: My brother actually switched on charging two hours after I switched the phone off. [IT WAS TURNED OFF FOR 2 HOURS]
In the morning, the red LED wasn't on, so I disconnected it and tried turning it on - it didn't work.
I tried holding all three buttons for minutes and all of that, but it still didn't work.
I googled the issue and went through a bunch of threads where the exact same thing happened, and most people said the battery either died permanently or something similar. This one person said he fixed his HOX by using a different charger, apparently the chargers themselves can die.
I plugged my HOX into my mom's Samsung charger, and booted it into bootloader, and selected RECOVERY. After a few minutes and to my orgasmic relief, my phone turned on.
I'm still confused as to what happened.
1) Is there something terribly wrong with my phone's battery now? (When it turned on it was at 1%, whereas I turned it off 6½ hours prior at 28%)
2) My HTC black box charger is obviously not to be used now, right?
3) Is there any problem with using a samsung charger on my HOX from now on? Or should I search for another HTC Black Box Charger?
I'll leave it on charge until it reaches around 60-70% and test it out, and let you know if it's fine. But until then, could you please try answering my questions?
THANKS!
On a side note:
I recently had my HOX repaired at the UK service center under warranty. The phone actually had a bunch of issues; yellow spots on the screen, the ruined wifi antennae thing.. Well, they replaced the screen and display, and replaced the Wifi wiring. When I got it back, it turned out that they forgot to remove a plastic cover from the in-call speaker. Thus I cannot use the phone for phone calls outside of extremely quiet places, unless I use earphones with a mic. I let HTC know this, and they said, "Oh, no problem, just send it back to center"
I reside outside of the UK. I had to send it there with my own money and bring it back with my own money. So now I have to choose between spending another $90 or being able to use my phone for phone calls.
Thanks again, whoever bothers to read this and helps me

[HELP] Phone is non-responsive all of a sudden. Won't draw charge either.

I posted this in the noob thread and I'm not sure how posting a new thread will help but hopefully someone may be able to sort me out.
I was using my phone in the car about an hour ago, listening to music (3.5mm jack). At this point my battery was at 3%. I opened Snapchat and the camera was being weird; it had purple noise(?) lines all over the screen every time I pressed the screen to focus it which tells me the camera is stuffed for whatever reason.
Anyway, the phone died on me. I assume the battery died as it was already low. However, it then starts to bootloop about 4-5 times and only manages to reach the encryption screen once, at which point it just switches off. Again, I thought the battery died! So I walk in to my flat, plug the charger in and expect it to boot but nothing happens. At this moment, there is no LED light on the front to indicate charge despite having been on charge for over half an hour, there is no vibration or any form of life from the phone. It just seems to have flat out died on me.
Now I know people will say I dropped it or its water damage so right off the bat, it is neither of those. It was dropped around 3 months ago, once, on carpet, from about 1.5ft if that. Never seen liquid and never been pulled out in the rain or anything like that. Last night it charged fine and today it worked fine too. Now it's dead!
Is there anything I can do/try? The USB cable/charger are fine, I tested them with a volt meter. Other things I have done include trying to boot the phone in any way possible through a number of button combinations, with and without SIM/SD card and even tried to plug the cable into my laptop. It's simply dead. Finally, if this helps: the phone is stock apart from an unlocked bootloader. It is rooted and has xposed installed with 3-4 mods, none of which do a lot (Snappreffs, xnotifications, dpi manager etc). It is running old firmware (like from last May when I bought it. Just never got around to updating I guess!) but this has never caused a problem.
Thanks in advance for any help.
Edit: Phone now responsive after 45 mins+ of being plugged in. Charging and working fine. Weird af..Mods feel free to delete this thread.

Phone not booting after battery replacment

So after nearly 2 years of having my m9, the battery is finally gone in it. Charges last >1 hour, so I just replaced it, since I cant find a newer phone that Id like to take its place.
Everything seems to have gone smoothly, except that when I try to boot it now, the orange LED just blinks on and off a few times, then goes dark again.
I've come across some issues online related to CWM, that supposedly the phone will not take a charge from a completely drained (in this case new, and uncharged) battery, if CWM is installed?
Is this true, and if so, how can I fix it?
EDIT: So I managed to fix it myself, I did have to manually charge the battery. Took the back casing off the phone, unplugged the battery. (did not remove it entirely) Then cut the end off of a USB cable. Striped the red+black wires, and just held them against the pos/neg connectors on the battery for about 5 minutes. This gave it just enough of a charge that the phone would now charge on its own when plugged in.

HELP! Can't charge Galaxy Tab S 10.5

I've been having all kinds of trouble getting my tablet to charge. It's acting really weird. Over the last couple of days, I will turn the tablet on and it will say 80% charged (after being plugged in all night). Then, with it still plugged in, it will drain down to 15% in about 30 minutes. Why would it drain so fast (if at all?) when it's plugged in? It's also been taking hours for it to charge once it hits that 15% and I don't use it.
At first, I discovered my charging cable was to blame. I'd plug it in, but the tablet wouldn't detect it was connected unless I pulled on the wires just right for them to make contact. Apparently there was a broken wire inside the plug of the cable. So I replaced it with a new cable. Everything seemed to be working good then, and was actually getting proper charges again. Now though, it doesn't seem to want to work.
I was using the tablet yesterday to check my email. It had been plugged in all day and not being used. It said it was at 100%. After about 10 minutes though, the tablet shut off saying "battery low". When I try to turn it back on, I get the battery indicator showing it's at 0%. So I left it plugged in the rest of the day and over night. I just went to turn it on about an hour ago, and it's still sitting at 0%!
I thought maybe the cable was bad again, so I found another charger and tried that. It does the same thing the other cable does.. It stays off until I plug in the cable. Then, as soon as it's in, the tablet "wakes up" and displays the battery indicator. Like, it detects a power source has been plugged in. But no matter what I do, and how long I keep it plugged in, it stays at 0%. I can force the tablet to turn on by holding the power button. It goes through the boot animation prior to loading the screen. Then, in about 5 seconds, it turns itself off again.
I don't think the battery is truly at 0%. If it were, how would it be able to boot up without even a cable plugged in? I really don't know what to do now. I've rooted it, so I can't send it in to Samsung for repair. I don't even think the warranty would still be good at this point anyway. The tablet is at least 3 years old (based on when I joined this site looking for root help). And I think it was 2-3 years older than that before I bought it. Is there anything I can do?
I can't wait anymore. So frustrating to own something that's worked great then all of a sudden decide to no want to even power on anymore. I've spent all day trying to get it to charge with other cables. I've tried chargers, I've tried just straight cables. Plugging into the wall, plugging into the computer, plugging into the USB port in the car. Nothing works. So I hopped over to Amazon to just order a new tablet. I can afford it, not big deal there. But then I saw a ribbon cable used to replace the USB port on the tablet. Maybe the port is bad? Lots of "highly recommended" reviews. I went ahead and ordered one. It was less than $7. If it doesn't work, I still have the money to go forward with buying a new tablet. If it does, money saved! I went ahead and bought the "customers also buy" kit, with a replacement battery (just in case it's not the port), and a set of tools. If the cable is all I need, I'll have a spare battery. If the battery is all I need, I'll have a spare ribbon. If it still doesn't work, I'll go back to my original plan.
Just kinda bummed this is where I have to go now. Why would it suddenly just stop altogether like that? Is it because I keep it plugged in 95% of the time? Should I keep it unplugged till it's drained then charge it and unplug it again right away? I used to have to do that with an old cell phone. This is my first tablet so I dunno. If I end up needing to replace the whole thing, it'd be nice to know from experienced users what the best way to do it is, and what, if anything, I can do to prevent it happening again.
I'd suspect the battery is kaput.
It's not a good idea to keep the battery on permanent charge, there's no need. Let it cycle normally.
Well, all told this was an educating experience. I got the battery first. It came about 40% charged. Once it was installed I used TWRP to create a system backup and downloaded it to my computer. Then I left it plugged in overnight. The next day it was down to 30%. So the "charging" indicator on the screen was just a bunch of lies. I got the replacement charging port a day later and installed it. I didn't do anything else with the tablet, just left it turned off and the charging cable plugged in. It said it was charging, but again, after about 12 hours of charging overnight, the following morning it was down to 18%. So I'm returning both the battery and the port. They may still be working fine, and the problem is elsewhere in the tablet. I accidentally broke the little metal connectors over the power button (it's a contact sensor, and the connectors sit on top and complete the circuit when the button is pressed) when I took the back off to replace the parts. I also cracked my screen, although I think it's just the protector I put on it. I'm not sure what else to try at this point. The tablet is essentially a paperweight now. I can turn it on and watch the battery slowly drain to 0%, but I'll never get any more use out of it. So I decided to do a system wipe prior to putting it away for some future project to try and rescue it. Now it's stuck with the "Teamwin" screen flashing at me. I give up. I looked at Amazon to see if I could just buy another one, but they don't have any "new" left. They're all refurbished or "slightly used" from 3rd parties. I looked at other tablets, and bought a new Samsung Galaxy Tab S5E. It looks like it has the best reviews and marks. The only issue would be the wifi, but it seems to be a hit or miss with people. Some people say it's a problem, others say they don't even have a problem. So.. <shrug> I'll see how it works for me.

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