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I hooked up my TP2 to the charger after school and my phone seemed to be fine.
The battery is kinda weak these days and I should probably buy a replacement, but I haven't had anything happen quite like this...
Late in the night, I checked my phone and noticed it was in an endless loop of - vibrate, then show stock pinkish and white welcome screen (Tmobile), turn off, repeat. I vaguely remember the screen turning on and off earlier in the day, but I didn't pay much attention until now.
So, I took the SDCard out thinking it was XDAndroid messing things up, but it continued to loop on and off.
Then, I took the battery out to see if I could get it to start with just the charger. It would not. I thought this was strange, since I took the battery out while it was plugged up a few days earlier and it stayed on.
I also tried the tiny little reset button in the hopes that it would stop the loop. But of course, that didn't help.
Eventually, I pulled out my old Tmobile Dash. The old Dash booted fine yet I haven't charged it in several months. Everything about this old phone is excellent, and to this day I think it's one of HTC's finest phones.
I looked at the batteries. Same power connectors, nearly the same output. 500mAh difference between the two, but they had the same voltage. So I stuck the Dash battery into the Touch Pro 2. Unfortunately, the Dash's battery has a tiny notch on it that prevents me from using it. Looks like I could tear that off easily... but I figured it was there for a reason and looked online for solutions.
I couldn't find anything online that seemed to help.
So... I tore the little notch off of the Dash battery. It was a lot easier than I thought it would be, since it's not actually part of the battery, but instead part of the plastic wrapping around the battery.
After that I was able to line up the connectors and hold the battery in place. I didn't have to touch anything and the phone came to life.
Oh great! I thought. Then I plugged the phone to the charger and took the battery out. The phone died. I was surprised that the phone couldn't stay on as I've seen before. I tried this a few times, switching the batteries out as fast as I could.
No matter how fast I switched them, the only result would be an endless boot loop and no charge.
At least now I knew it was the battery. I had assumed it was XDAndroid (I had just installed the October kernel - which by the way is much more stable and fasterthan what's used in the July FRX07 release package).
Since Android wasn't suspect anymore, I thought I'd try booting into it with the Dash battery. Once it was done booting into Android, and with the charger connected, I took the battery out.
It stayed on.
Now I was getting somewhere!
I put the original battery back into the Touch Pro 2, put it in Airplane mode (turning off all wireless devices), and now it's charging.
It was kinda funny to see the charging levels during this process. It was at 94% with the Dash battery, then I took out the battery and it stayed there. After putting in the TP2 battery it went down gradually to 54%, and it probably sank lower before rising again. It's now at 71% I'm thinking of maybe turning it off and leaving it connected to the charger to see if it'll start with the loop again. If it doesn't start a loop, then it'll charge faster since it'll be turned off.
Long story short:
When this happens to your Touch Pro 2, it's your battery. I don't recommend fooling with a Dash battery like I did, instead, buy a stand alone battery charger like this one: http://www.amazon.com/Travel-Charge..._1_4?s=wireless&ie=UTF8&qid=1318308064&sr=1-4
Or maybe buy a brand new battery. Don't buy cell phone batteries from Amazon though, try getting it from HTC if you can.
My experience sucked, and I hope this post will be of some use to other people still using this particular phone.
I'm not sure if this is the right place to ask this, please excuse my ignorant.
I have an EVO that won't charge. I've read a lot from Google search results that this is a common problem among many users. However, the port seems to be working, because my computer will recognize the phone and storage when I plug it in. The charge led will come on, and the indicator on the phone will say that it's charging, but the phone is actually only discharging while plugged in. Eventually the led will turn itself off, and the phone stops telling me that it's charging when the battery is down to its last drop.
I hope that someone with similar problem can help me with fixing this, or if anyone cause tell me if it's possible to fix? I want to send it in to HTC since I think the phone is under warranty, even if I don't have the protection plan from Sprint? The problem is the touch glass is cracks, and I don't know if they'll fix the USB port without saying that I broke it and won't cover that under the warranty. I want to buy a new screen and replace the broken one, but if I open up the phone it would void the warranty as well...
So I'm stuck with a discharging phone, cracked screen, and having to carry around 3 separate batteries everyday, and I have no idea what step I need to take.
Please help?
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
Concordium said:
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
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Click to collapse
Doubt it's the charger as it was stated that the computer connection works - should get a bit of a charge from that. I agree that a Sprint visit is due.
Just went through this myself! Would plug my phone in before bed and wake up with the phone at 2% or so. Thought it was the battery- so i took my battery to have the sprint store check it, they did say it was bad. So i bought 2 batteries off ebay.
I got the batteries and still had the issue. So then I took my phone to the sprint store and had them check the micro-usb port. They said it was fine and they cleaned it out cause dirt/dust was in it. Still had the problem..
So I bought a new micro-usb cable of monoprice (still using the same wall charger) , and that solved the issue! Had a bad cable. Now my phone charges super quickly in matter of 4hrs.
It could still be the charger. The USB cable sends data and power through different pins. So a bad cable could still transfer data while not pushing a charge.
Sent from my PC36100
It's gotta be the port happen to mine and I was able to get it fix as long as the port was still attached to the motherboard, if its not attached then have to go thru the insurance.
EVO with Identity Crisis
I was able to connect to my computer and send data just fine with the old (broken) usb cable.
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
kzn said:
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
Click to expand...
Click to collapse
Definitely sounds like a port issue then. If you return to Sprint and review what you've done, as well as the result of your previous trip, then they should be able to take care of you. If they try to tell you it's the battery again just stand your ground. Good luck.
I had a similar issue. I tried everything. It wasn't until I found my HTC cable that it started charging again. I work in IT and tried cables from everything I could get my hands on (blackberries, external drives etc. ) The cable that came with my phone was the only thing that worked.
Sent from my PC36100 using XDA App
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
mexigga said:
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
Click to expand...
Click to collapse
If you replaced the port yourself, I would love to know how to do it!
Took the phone back to Sprint and they said there's nothing they can do. I don't have the protection plan so I couldn't even pay the $100 to get it replaced (although I probably wouldn't as I can upgrade my contract and get a new phone soon). They also told me that HTC wouldn't cover it under their warranty because the screen is cracked and they will blame that on me for misused. I tried to check the warranty policy on HTC, but the page is not even available. Does anyone have experience dealing with HTC? I bought a replacement screen, I'd like to replace the screen but don't want to open up the phone if there's a chance HTC will fix the USB port...
HTC EVO 4G Won't - Stopped Charging Battery Issue
Hey Guys,
Two nights ago I woke up to an EVO that was plugged in with a Cellet
extractable charging cord, as it is just about every night. But, the phone was
still showing that it was charging the battery, animation with lighting bolt,
at only 50% charged after about 6.5 hours of charging. Hmmm....
The latter after trying to charge in the coffee shop first with Cellet chord in the
wall then a portable 3500mah solar portable charger; the phone not seeming to
charge at or past 50% charged.
My EVO is rooted but still with the stock ROM and the gingerbread 2.3.3 OTA
update. The battery is a Seido 1750mah and SetCPU is at 245 - 998mhz. The
phone has only been rooted for a few weeks, but I don't see where rooting
would interfere with battery charging.
I've pulled the battery out, several times to no avail. Switched back to the
stock battery, same results. However, if the battery is less than 50% full
the phone will charge the battery to 25% or 50%, weird. If the battery is
at 75% or more full, the phone will top off the charge to a green LED at 100%,
sometimes. Sometimes it won't fully charge the battery. Weird.
I read different posts regarding poor USB chords so I pulled out the stock
micro USB to USB, a charge only chord I figured, and am trying to top
off the Seido battery, which it seems to be doing as it's now full green but
still charging as the animation shows the bolt in the battery and the LED
is still orange.
If put the batteries in the Seido wall charger, the thing the size of a deck
of cards, both batteries fully charge.
I also use Screen Off by Iwashi Soft. That app has worked pretty well with just
a little funkiness now and then. However, while plugged in, I hit the power
button, instead of the home button to turn on the home screen. The phone
wouldn't open to any screen nor would turn on or off. So I ended up
yanking the battery to turn it off then reinstalled battery and turned phone back
on. I don't know if that had any effect on the charging issue, but I took
the icon off the homescreen and am using the power button only, for now.
I don't think both batteries are faulty at the same time at this point. I
don't know if the screen off app caused some wake issue that interferes with
charging the battery.
I do know that when plugging in the phone to charge there's a bit of clunkiness
initially as the phone locks for a second before allowing use for screen or app
and that's always been the case since the gb update. Also, the LED doesn't
always turn green from amber when fully charged with the screen off until
you reboot or use the phone in some way while still plugged in. So there is
some kind of wake issue in the stock ROM. But the latter has never stopped
the battery from charging.
I do know that Plume, the twitter app, started acting clunky with not updating
in the background unless I opened the app at least once after a reboot. But
I don't know if the latter is a wake issue.
Battery still seems normal. Heavy normal use, lots of SMS, tweets, Pulse reading,
Dolphin browsing, I'll kill 50% or more of the battery in 4+ hours. Otherwise, the
phone mostly in standby with periodic email and twitter reads, the battery lasts
all day or more than 24 hours. But the latter rarely happens anymore because I'm
a user.
The battery just went full charge with the stock charging cable just now.
This morning, I woke up with a dead phone, auto shutoff even though it was
plugged in which I did after solitaire and before going to sleep; as a charging
test.
I don't know if it's the phone or the Cellet retractable cord or both that's
stopping the battery from fully charging normally and consistently. I'll need
to get another data-charge combo chord and do more testing; and a new ROM.
Any ideas anybody?
try a new rom and also try using the stock charger and usb cable. Check inside your usb port on your phone for dust as well. Also go into recovery and wipe your battery stats. In the wipe menu for amonRa and under advanced (maybe here, i dont use cwm on my phone) in clockworkmod. also wipe your dalvik-cache just to clear any issues you may have, restart and give it a test. good luck
I just bought a phone with a broken charger port. Broke clean off the board, so my next step is to try to get liquid solder and stick it to the board. Did you take ur phone apart to see if the port is lose?
So I used the stock USB charging chord. Sure enough, it charged the phone.
Then I tried the portable charger at the coffee shop, worked. So the Cellet retractable
chord obviously had a short or something damaged/shorted for the charging part of
the cable after a year + of use and abuse.
What I don't understand, and haven't researched, is why there are charge only
chords; the stock USB HTC chord charges the phone, but the PC won't recognize
the phone's Micro SD card or the phone as an external drive. I presume the duo use
chords have a data path as well as a charging path. And yes, I know to switch the
phone from charge only to disk drive. The Cellet chord would provide the PC with
recognition for the phone's drive.
Considering the latter, what I'm not sure of, and haven't researched, is why when
the phone stopped charging, the chord eventually stopped charging, the phone
status still showed it as charging; the amber LED light on and the battery icon
in charging animation with white bolt showing? I presume that the charging path
still triggered the charging status, except once when I turned the screen back
on the battery icon was not animated and the white bolt not showing so I unplugged
the chord then plugged it back in where the battery icon animation continued.
Fortunately, or not, this forum returned 600+ results for 'battery not charging' and after
sifting through a few, the charging chord was mentioned which prevented a Sprint trip
and me contacting Seido; thankfully.
So I think manufacturers and ROM/kernel developers should visit this issue as a chord
that actually is not charging, or charging at an absurdly low rate, should trigger some alert
and not show a battery icon animation that appears to be charging normally.
Hello people
A couple of hours ago, my phone shut down due to empty battery. I came home, plugged it in and booted it, all was fine. At about 60% I shut it off and went to have lunch, when I came back and tried to turn it on, I couldn't.
Led was orange at the time, I unplugged the power cord but the led stayed on! I removed the battery to be able to reboot it, but when I re-inserted it I still wouldn't boot.
Now no matter how I try to charge it, led stays off like it's not charging. Tried various different cables/chargers, the same. Tried to plug it to the charger without battery but no led flashed. Tried to boot without sim/sd card, still the same.
Any ideas?
My battery has never been changed (for a year now) and has had a bunch of full drains. Could this be a dead battery? :/
Well seems the phone is fried... I tried two more official batteries and no go...
Sorry to hear it. I thought that at first when I read your thread but I thought because I am not the most experienced person here, there might be some kind of fix.
HTC will most likely if not certainly replace this handset for you, seeing as it just happened out of the blue.
Well I certainly hope so, problem is I suspect it's an import (from another European country) and local HTC service generally does not do well with European imports.
Anyway I'll give it a try, meanwhile I'm getting a sensation soon
I have a similar problem.
I'm lucky that my girlfriend has the same handset as I do, the I could compare the phone abnormal behavior tho that of her properly working phone.
The first thing I've noticed, after a while when the charger was attached, was that the phone is very hot and that the battery keeps draining out in a surprisingly high rate.
After a while I've noticed that even when the phone is turned off it wont recharge. Sometimes the Orange LED is on when recharging while it is off, and the LED stays on for a few seconds after removing the charger, as if it was still charging. Note that the affects of connecting the charger to the phone, are mainly the ones listed below (not necessarily altogether)
* The phone indicates as if it recharges.
* Going to an infinite loop of rebooting and crashing.
* Getting hot when power supply is plugged, or at any time when the phone is turned on.
Ultimately the battery was empty, and the only way I had to keep using the phone (mostly to diagnose the symptoms listed here) was to swap the battery with the one of my girlfriend's device, and charge my battery in her device while using her's. That's the place to mention that the battery works just fine and that the phone is draining any battery, no matter what.
I took it apart to have a closer look at the source of all of the heat emitted while the phone is turned on, and it seem to come from the motherboard itself.
That's all I have.
The worst thing is that a friend of mine who helped me opening it up broke the pcb of the volume keys. Now I checked and It turns out that that pcb is actually part of the flex cable, which sort of extension of the motherboard and is mainly the second most important piece of hardware of all the phone parts (not that there are so many). If I would be able to expose the conductors inside the flat cable I might be able to solder an alternative volume pad I'll make out of old some miniature switches I have. The cable is very thin. any Ideas of how to expose the relevant conductors without ripping the cable apart?
Just a (late) update:
It's been almost two years, I had given the phone to a close friend of mine after a couple of weeks since writing the first post, just in case he could resurrect it, nothing.
Then, a couple of months down the road, the phone suddenly woke up! He tried to connect it with the charger, after months of not being able to charge or boot it up and somehow it worked. And it has been working flawlessly ever since.
I just got it back to give to my girlfriend until her sensation is fixed, flashing Viper now
In case something like this happens to any of you, don't give up!
My wife and I each purchased a Galaxy Nexus from the Google Play store last July. Recently, my wife's phone started only charging sporadically when connected to a charger. The symptoms don't line up exactly with any other situation I've found described online, so please bear with me while I type out a full report.
I tried removing the battery and using a precision screwdriver to "nudge" the micro USB port "tongue" toward the screen. I thought it had fixed the problem as the phone started charging immediately after I plugged it back in, but when I checked it ~30 minutes later, it had stopped charging.
I tried taking the battery out of my GNex and putting it in my wife's phone; I put my wife's battery in my phone. That seemed to fix the problem, though, again, it was only temporary. I was able to get both batteries to charge to ~80%, then swapped them back. Again, my wife's phone charged the battery, but only for a short while. I swapped batteries twice more to rule out a bad battery; the same symptoms persisted, so I can confirm the battery is not the culprit.
I tried cleaning the micro USB port by removing the battery and using a needle and 91% isopropyl alcohol to clear any dirt or dust from the contacts. I waited for the alcohol to evaporate, reinstalled the battery, and plugged the phone back in to the charger. Same result as before: Phone charged for a little while, but stopped charging before reaching full charge.
We tried 4 different USB chargers: The charger that came with my wife's GNex, the charger that came with my GNex, the charger that came with the Droid RAZR MAXX that I use for work, and the charger that came with my wife's Verizon Jetpack. Same results on all chargers.
Now for some oddities:
The "charge for a while, but stops charging after a while" persists whether the phone is on or off. I turned off my wife's phone at bedtime one night, plugged it into the charger, confirmed that the charging icons appeared (a lightning bolt, then an animated charge meter). When I woke up, the phone was still turned off but only had 13% charge.
Whenever I plug the phone in to my Windows 7 laptop, I'm able to access the file system every time (100% of the 4-5 times I tried). The Battery settings page will say "Not Charging," but I can view and modify files using Windows Explorer without issue.
And now, for a note from my wife:
Unless my memory fails me, I think this was one morning when the charger felt warm on the adapter where it plugs in. Pretty sure this was the day I took the charger with me to work. I had the phone turned off and plugged it in and later turned it on to check the charge and it had been charging. I left it on and it continued to charge. I had to unplug it on three separate occasions and I plugged it back in and it did ultimately charge fully. But when unplugged, the battery did drain quickly, and I had not previously had a battery life issue.
Click to expand...
Click to collapse
The phone will sometimes get warm--not hot, but warm--around the area under the camera when charging. (I'm guessing it's near where the battery makes contact with the phone.) The charger itself will also get warm sometimes.
Sometimes, even though the Battery section of Settings will say "Not charging," the battery would charge very, very slowly (as in, an increase of 1% charge over the course of 15-45 minutes). When plugged in, the battery would sometimes hold charge (e.g. stays level at ~45%) but not charge or discharge.
When I called Samsung support, I waited less than a minute to talk with a person, explained the situation and symptoms, and was told, yes, the phone is out of warranty (by two months, which I admit is aggravating), but I could send it in for repairs for a total charge of $70.63. That includes shipping both ways. Total repair time would be 5-7 business days. Add 2 days for shipping each way and my wife would be without a phone for 9-11 business days if we were to send it in. It's good to know that the repair are (in my opinion) reasonable because I was hoping to hold on to my phone for at least 2 years before upgrading (and I'd prefer to wait at least 3 years).
I've since got an old iPhone 3GS working on Straight Talk (which was its own ordeal) so my wife has something she can use if and when we send in the phone for repairs. (Side note: My wife really misses Swype.) She plans on backing up her data tonight so I can wipe and reload her GNex and attempt to rule out software and OS as the root cause.
In advance of wiping and reloading my wife's GNex, I had a few questions:
Do you agree with my hunch that the root cause of this issue is hardware, not software? I'd love to be wrong, but all evidence points to a hardware fault.
What ROM do you all recommend for thorough testing in this situation should I encounter the same problems with a clean Android 4.3 stock install?
Are there any other possible fixes you all could recommend before I drop 70 bucks on repairs and my phone has to tolerate the iOS on-screen keyboard for 2 more weeks?
I've had this problem once, I even changed ROMs and it never went away. I changed my charger and it still did the same thing. I don't know what fixed it, but it just started working normally again.
What caused was that I was using it and my device got really hot because I was downloading things, browsing on the internet and playing games on it all while I was charging it. My phone got really hot and a little "CLICK" sounded off and my phone just shut off. It wouldn't turn on until I removed the battery. Cooled it and charged the battery overnight. Although my phone was working now my charger was crazy.
Sent from my Galaxy Nexus using Tapatalk 4
I've been having all kinds of trouble getting my tablet to charge. It's acting really weird. Over the last couple of days, I will turn the tablet on and it will say 80% charged (after being plugged in all night). Then, with it still plugged in, it will drain down to 15% in about 30 minutes. Why would it drain so fast (if at all?) when it's plugged in? It's also been taking hours for it to charge once it hits that 15% and I don't use it.
At first, I discovered my charging cable was to blame. I'd plug it in, but the tablet wouldn't detect it was connected unless I pulled on the wires just right for them to make contact. Apparently there was a broken wire inside the plug of the cable. So I replaced it with a new cable. Everything seemed to be working good then, and was actually getting proper charges again. Now though, it doesn't seem to want to work.
I was using the tablet yesterday to check my email. It had been plugged in all day and not being used. It said it was at 100%. After about 10 minutes though, the tablet shut off saying "battery low". When I try to turn it back on, I get the battery indicator showing it's at 0%. So I left it plugged in the rest of the day and over night. I just went to turn it on about an hour ago, and it's still sitting at 0%!
I thought maybe the cable was bad again, so I found another charger and tried that. It does the same thing the other cable does.. It stays off until I plug in the cable. Then, as soon as it's in, the tablet "wakes up" and displays the battery indicator. Like, it detects a power source has been plugged in. But no matter what I do, and how long I keep it plugged in, it stays at 0%. I can force the tablet to turn on by holding the power button. It goes through the boot animation prior to loading the screen. Then, in about 5 seconds, it turns itself off again.
I don't think the battery is truly at 0%. If it were, how would it be able to boot up without even a cable plugged in? I really don't know what to do now. I've rooted it, so I can't send it in to Samsung for repair. I don't even think the warranty would still be good at this point anyway. The tablet is at least 3 years old (based on when I joined this site looking for root help). And I think it was 2-3 years older than that before I bought it. Is there anything I can do?
I can't wait anymore. So frustrating to own something that's worked great then all of a sudden decide to no want to even power on anymore. I've spent all day trying to get it to charge with other cables. I've tried chargers, I've tried just straight cables. Plugging into the wall, plugging into the computer, plugging into the USB port in the car. Nothing works. So I hopped over to Amazon to just order a new tablet. I can afford it, not big deal there. But then I saw a ribbon cable used to replace the USB port on the tablet. Maybe the port is bad? Lots of "highly recommended" reviews. I went ahead and ordered one. It was less than $7. If it doesn't work, I still have the money to go forward with buying a new tablet. If it does, money saved! I went ahead and bought the "customers also buy" kit, with a replacement battery (just in case it's not the port), and a set of tools. If the cable is all I need, I'll have a spare battery. If the battery is all I need, I'll have a spare ribbon. If it still doesn't work, I'll go back to my original plan.
Just kinda bummed this is where I have to go now. Why would it suddenly just stop altogether like that? Is it because I keep it plugged in 95% of the time? Should I keep it unplugged till it's drained then charge it and unplug it again right away? I used to have to do that with an old cell phone. This is my first tablet so I dunno. If I end up needing to replace the whole thing, it'd be nice to know from experienced users what the best way to do it is, and what, if anything, I can do to prevent it happening again.
I'd suspect the battery is kaput.
It's not a good idea to keep the battery on permanent charge, there's no need. Let it cycle normally.
Well, all told this was an educating experience. I got the battery first. It came about 40% charged. Once it was installed I used TWRP to create a system backup and downloaded it to my computer. Then I left it plugged in overnight. The next day it was down to 30%. So the "charging" indicator on the screen was just a bunch of lies. I got the replacement charging port a day later and installed it. I didn't do anything else with the tablet, just left it turned off and the charging cable plugged in. It said it was charging, but again, after about 12 hours of charging overnight, the following morning it was down to 18%. So I'm returning both the battery and the port. They may still be working fine, and the problem is elsewhere in the tablet. I accidentally broke the little metal connectors over the power button (it's a contact sensor, and the connectors sit on top and complete the circuit when the button is pressed) when I took the back off to replace the parts. I also cracked my screen, although I think it's just the protector I put on it. I'm not sure what else to try at this point. The tablet is essentially a paperweight now. I can turn it on and watch the battery slowly drain to 0%, but I'll never get any more use out of it. So I decided to do a system wipe prior to putting it away for some future project to try and rescue it. Now it's stuck with the "Teamwin" screen flashing at me. I give up. I looked at Amazon to see if I could just buy another one, but they don't have any "new" left. They're all refurbished or "slightly used" from 3rd parties. I looked at other tablets, and bought a new Samsung Galaxy Tab S5E. It looks like it has the best reviews and marks. The only issue would be the wifi, but it seems to be a hit or miss with people. Some people say it's a problem, others say they don't even have a problem. So.. <shrug> I'll see how it works for me.