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I've had mine for three days on Voda, UK. Everything has been fine - great, actually - except that this afternoon when I took the phone out of my pocket, it was completely off. I tried hitting the power button, but nothing - no matter how long I held it. I could only get it on again by removing the battery and reinserting it.
I am desperately hoping it is just a one-off, but am obviously worried in case it happens again and I am thus unreachable. Any ideas?
Thanks, in advance.
If it does happen again it might be worth you considering a factory reset to see if any installed software is causing the shutdown.
If it doesnt happen again - problem solved.
There is only one thing you can do really..... wait and see
zippyioa said:
If it does happen again it might be worth you considering a factory reset to see if any installed software is causing the shutdown.
If it doesnt happen again - problem solved.
There is only one thing you can do really..... wait and see
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I still have a few days of 'instant return' warranty left and - as is usual with these things - I expect it to go wrong when my 'no questions asked return' period is up, so I have to wait for ages to get a refurbished replacement.
Hopefully it isn't a hardware issue...
bigbamboo5 said:
I still have a few days of 'instant return' warranty left and - as is usual with these things - I expect it to go wrong when my 'no questions asked return' period is up, so I have to wait for ages to get a refurbished replacement.
Hopefully it isn't a hardware issue...
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Instant return??? Im sorry,but what does that mean...
Im from Sweden and ive never heard of that here... Is it something u have to pay for or is it like "open buy"??
Just courious....
I had a similar problem today; out of nowhere, the phone just decided it wasn't going to wake up from sleep no matter what. The only way to get it back was to take out the battery, but it made the phone pretty much unusable. The problem turned out to be my SD Card. Took it out and the phone worked again, but the the SD card is toast.
I have been having an issue with my screen. Randomly the screen will become unresponsive. I will be playing a game or something and the screen will not respond to my presses, even the buttons at the bottom dont work. If I hit the power button to turn off the screen and wait a second it will become responsive again. This happens while the phone is in my hands so I dont think it is the grounding issue. The other strange thing is sometimes like if I am typing a text it will start doing things on its own like typing a bunch of random letters and such. Or if I am on the homescreen it will try and resize widgets and slide to the next screen.
Anybody come across this issue or know what I can do to fix it? I am running Cyanogen right now but it happened on Fresh as well all with the stock kernels.
Thanks
Yes, I have that issue as well... When I first got the phone it was a rare occurrence, but over time it seems to have gotten worse and worse. It always seems to be worse if it's plugged into the charger, too.
I decided to do something about it today, so I just flashed the stock (rooted) Sprint OTA on it, and am planning to take it to the Sprint store to see if they will replace it under warranty if I can demonstrate the problem.
I'm heading there now. When I get back, I'll post what they say about it here.
Just got back from the Sprint store...
The technician spent about 20 minutes looking at my phone, then returned it to me saying "You're right, that's pretty annoying." and said that they would replace it under warranty for free. He ordered one and said I could come get it on Monday. I know I'll get a refurbished phone, but I figure a refurbished phone that works is better than a new phone that doesn't.
It would seem that it's a hardware problem, and you'll probably also have to get yours replaced, too.
ah bummer, thanks for posting that at least now I know. I just need to figure out how I can make the issue occur so I dont waste my time at the sprint store.
Just an update, they replaced the phone and I have not seen this issue since. I've nandroided the fresh rom I was using before back onto the phone, so it is definitely a hardware issue. Just take the phone into a service center and get them to exchange it and you should be good.
Sent from my PC36100 using XDA App
hey guys,
so my friend got a One X, that's Dead...pretty cheap...and we're trying to revive it.
up till now, the phone only vibrates when pressing the power button, screen doesn't wake up. how to access the bootloader "if it's even accessible"?
any way to know if it's fixable?
Uhh, it doesn't sound too easily fixable. If the screen isn't even turning on, you're off to a bad start. Sounds like some kind of hardware fault, not something you'll be able to flash to fix.
AJerman said:
Uhh, it doesn't sound too easily fixable. If the screen isn't even turning on, you're off to a bad start. Sounds like some kind of hardware fault, not something you'll be able to flash to fix.
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okay, after tinkering with it, the screen has glitches and lights up then turns on.....what's the sign of this? i can't decide if it's hardware or software yet..
how to enter bootloader? sorry never used one x before.
okay so, i'll attach an photo of the screen. and a video of a similar issue.
video link
please anyone that can help, let me know
That's a hardware fault maybe faulty flex cable
jutley said:
That's a hardware fault maybe faulty flex cable
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if you look at the phone, it's very clean, i can tell it never had a smudge or any fall...also the screen is clean, no scratches. quite a catch! what could have made the flex cable go bad?!
in the boot animation the screen is quite good!
You say in the boot animation the screen is good, does it ever clear up entirely? You COULD get a display like that from software, but it's more than likely hardware. For example, running Gingerbread ROMs on the Infuse with Froyo bootloaders cause similar rainbow effects due to a change in coding, so you can POSSIBLY have a scrambled display without a hardware failure.
It may have just been a faulty phone and that's why it looks like it's in good shape. It's not necessarily something that someone broke. It could be a bad GPU chip, it could be a flex cable as mentioned, it could be a lot of things. If you (or rather your friend) got it for cheap, and you want to try opening it up to inspect the cables, you can find disassembly threads and videos to tell you how. You could be going on a wild goose chase though.
AJerman said:
You say in the boot animation the screen is good, does it ever clear up entirely? You COULD get a display like that from software, but it's more than likely hardware. For example, running Gingerbread ROMs on the Infuse with Froyo bootloaders cause similar rainbow effects due to a change in coding, so you can POSSIBLY have a scrambled display without a hardware failure.
It may have just been a faulty phone and that's why it looks like it's in good shape. It's not necessarily something that someone broke. It could be a bad GPU chip, it could be a flex cable as mentioned, it could be a lot of things. If you (or rather your friend) got it for cheap, and you want to try opening it up to inspect the cables, you can find disassembly threads and videos to tell you how. You could be going on a wild goose chase though.
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sometimes it boots up with that white messed up screen, sometimes it boots with the sense 4 lockscreen. lags a lot while trying to unlock the lockscreen, after that all hell breaks loose and screen becomes messed up pretty bad.
thanks for the tips man, i will try opening it up and having a look inside.
it could be a bad factory outlet as a friend suggested...
arabology said:
sometimes it boots up with that white messed up screen, sometimes it boots with the sense 4 lockscreen. lags a lot while trying to unlock the lockscreen, after that all hell breaks loose and screen becomes messed up pretty bad.
thanks for the tips man, i will try opening it up and having a look inside.
it could be a bad factory outlet as a friend suggested...
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Well, hell, you can try reflashing the software if you can see enough in recovery mode (vol down and power at the same time). I can't see how it would hurt it any more. From the sound of it, you either have VERY messed up software, or more than likely, faulty hardware. Does it seem like the display works any better when it's been off for a while (cold)? If it gets worse the longer it's on, or if it had been on and you just rebooted, it would point more towards a faulty gpu chip to me and the heat causing the problem to come out.
Not sure about how warranties transfer or if they do at all (might depend country to country too), but you could see if it's still under warranty and can be sent in before you open it up.
AJerman said:
Well, hell, you can try reflashing the software if you can see enough in recovery mode (vol down and power at the same time). I can't see how it would hurt it any more. From the sound of it, you either have VERY messed up software, or more than likely, faulty hardware. Does it seem like the display works any better when it's been off for a while (cold)? If it gets worse the longer it's on, or if it had been on and you just rebooted, it would point more towards a faulty gpu chip to me and the heat causing the problem to come out.
Not sure about how warranties transfer or if they do at all (might depend country to country too), but you could see if it's still under warranty and can be sent in before you open it up.
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alright then
i'll post later if it worked out either ways. thanks for your time bro, unfortunetly i'm out of thanks to thank your last post
actually, the screen gets better when used more to be honest. first we got it, the screen never turned on, then after many tries, it finally came up...first time it was like in the pic, second boot it was sense 4 lockscreen, but messed up later on.
arabology said:
alright then
i'll post later if it worked out either ways. thanks for your time bro, unfortunetly i'm out of thanks to thank your last post
actually, the screen gets better when used more to be honest. first we got it, the screen never turned on, then after many tries, it finally came up...first time it was like in the pic, second boot it was sense 4 lockscreen, but messed up later on.
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Hmm... weird. Not sure what to say. Well, good luck. I hope it works out!
What honestly it looks like to me is that they tried to flash a american version of a rom on to the phone so you have the improper bootloaders and such. hopefully this works for you.
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If the screen turns on then you didnt kill it. here are the stock ruu's for the HTC One X International. Make sure to choose the one proprietary to your phone and country.
(clickme) for a list of downloads
Good luck and please post your findings.
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thanks guys!
I know I don't own an one x, but I do have a HTC Rezound, and I cracked the screen in it, and mine did the something while watching YouTube videos, but then it just went back to normal, this happened twice to me. I thought my screen was going out, but if yours is doing it and there's no physical damage, had to be something in the phone, or maybe software is that even possible? Lol.
Just thought I'd share what happened to me..
ICS Rezound.
skater95 said:
I know I don't own an one x, but I do have a HTC Rezound, and I cracked the screen in it, and mine did the something while watching YouTube videos, but then it just went back to normal, this happened twice to me. I thought my screen was going out, but if yours is doing it and there's no physical damage, had to be something in the phone, or maybe software is that even possible? Lol.
Just thought I'd share what happened to me..
ICS Rezound.
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yes it could be a software issue. so your phone had that issue after changing your digitizer/screen? and then became normally by itself later on...?
thanks for the insight
just an additional reference for you, if ever that you want to re-flash a new rom, but can't access SD card, just follow the link, MIGHT help you out... good luck..
http://forum.xda-developers.com/showthread.php?t=1692681
hello
i have the same issue but here in syria we didn't have Agency htc to repair my phone screen sooooo pleassssssssssse if any one live in lebanon can you please tell me were i can go to repair my phone if u knows an a good htc shop or Agency of the HTC (((( for more information i have no scratch on my phone or water inside it )))))) tnxxxxx alot
It's a hardware issue for sure. Doubt it's the cable connection but in need of a bga rework to try and fix it
Sent from my HTC One X using xda premium
mikey0105 said:
just an additional reference for you, if ever that you want to re-flash a new rom, but can't access SD card, just follow the link, MIGHT help you out... good luck..
http://forum.xda-developers.com/showthread.php?t=1692681
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thanks a lot i'll definitely be need to knowing this, even if not needed now...till i get my own One X
mohanned said:
i have the same issue but here in syria we didn't have Agency htc to repair my phone screen sooooo pleassssssssssse if any one live in lebanon can you please tell me were i can go to repair my phone if u knows an a good htc shop or Agency of the HTC (((( for more information i have no scratch on my phone or water inside it )))))) tnxxxxx alot
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yes, check your PM.
Hey there,
I need help! I'm traveling and my screen earlier today started randomly shutting off on me. Then, even when I double tap it, the screen won't turn on. The buttons on the bottom will still work, so I can't tell if this is a software issue or if the LCD screen is failing. The screen will occasionally turn on when I pull the battery and start it up, but it doesn't stay on for long.
I recently flashed the Azadi Marshmallow stock ROM...could the be an issue. I'm afraid to do any flashing while I'm on the road since I think I can atleast turn on the mobile hot spot feature when the screen does decide to actually work.
Should I flash to the stock software?? I was going to use this step by step: http://www.androidexplained.com/how-to-unroot-lg-g3-revert-back-stock/ , but I'm afraid to flash since I may not be able to screen if it is indeed a hardware issue and not a messed up software file or something...help!
Thanks
Seems like a battery issue to me. I had a similar issue, G3 randomly started rebooting and powering off. I changed the battery and it works fine now
I've tried the 3 different batteries I've got and its the same problem. The screen is flickering and only stays on for a little bit...something is up with the video processor or something related to it. Esp with the SIM card failing...it's bizarre.
It's the motherboard, is a common issue in the g3. look for screen fade issue.
I fixed mine baking it. It has 20 days working fine.
jomtos said:
It's the motherboard, is a common issue in the g3. look for screen fade.
I fixed mine baking it. It has 20 days working fine.
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what do you mean baking it and how? thanks
santo80s said:
what do you mean baking it and how? thanks
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Taking the phone apart, setting the oven to 325F and bake the motherboard for 9 minutes. Wait 30 minutes at least before moving it.
Mine has like 20 days working fine after that.
sorry my poor english
jomtos said:
Taking the phone apart, setting the oven to 325F and bake the motherboard for 9 minutes. Wait 30 minutes at least before moving it.
Mine has like 20 days working fine after that.
sorry my poor english
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It's still working mate? I've followed your instructions and I'm waiting for motherboard to cool down inside the oven, so nervous right now
siredux said:
It's still working mate? I've followed your instructions and I'm waiting for motherboard to cool down inside the oven, so nervous right now
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After a month or so it came back. so i baked it again and got it working like the first time.
check this too
http://forum.xda-developers.com/lg-g3/help/screen-flickering-fix-successful-t3397411
sorry my poor english.
siredux said:
It's still working mate? I've followed your instructions and I'm waiting for motherboard to cool down inside the oven, so nervous right now
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any luck with the baking? i have the same problem.
dpk3 said:
any luck with the baking? i have the same problem.
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It worked like a charm. Baked it at 200°C for 7 minutes, then let it cool down inside the oven for 35 minutes. It's been 13+ hours and no issues whatsoever. Give it a try!
---------- Post added at 10:22 AM ---------- Previous post was at 10:20 AM ----------
jomtos said:
After a month or so it came back. so i baked it again and got it working like the first time.
check this too
http://forum.xda-developers.com/lg-g3/help/screen-flickering-fix-successful-t3397411
sorry my poor english.
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Thanks for the feedback, if it ever starts flickering again (most likely) I'll try the soldering paste method :good:
Sorry if there has been a thread I am at work but the last few times when ever my screen goes to being locked it will flash white then go the lock screen. Is this a known issue just got the phone Wednesday. Thanks
Never happened... Can you record a video or something
Sent from my Google Pixel 2 XL using XDA Labs
KevTN said:
Sorry if there has been a thread I am at work but the last few times when ever my screen goes to being locked it will flash white then go the lock screen. Is this a known issue just got the phone Wednesday. Thanks
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It is a known issue they'll rma it for this reason. On a side note I had that issue for about 12-24 hours and went away on it's own, no restart or factory reset was required for me. Really wish I knew what or why the cause but maybe it will go away, like mine did. :fingers-crossed:
Thanks I hope so too. Really liking the phone but for this money...
agreed I almost gave up, my first 2 were too blue and the 3rd fine except started that flash, but ultimately went away. Loving this phone!
KevTN said:
Sorry if there has been a thread I am at work but the last few times when ever my screen goes to being locked it will flash white then go the lock screen. Is this a known issue just got the phone Wednesday. Thanks
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Happened with my girls phone..was gonna rma it but decided to flash 8.1 beta 2 and it has fixed it..so looks like Google fixed it in a software update..beta 2 is running well so I would enroll in the beta program and update... should fix that issue right up
Well it got worse so called good rma’d It. So we will see. Glad to see it just wasn’t me...thanks for your input..
KevTN said:
Well it got worse so called good rma’d It. So we will see. Glad to see it just wasn’t me...thanks for your input..
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Mine just started this week flashing. Running 8.1 since last week. Does your new replacement suffer from the same issue as well?
Thanks
mrcndr82 said:
Mine just started this week flashing. Running 8.1 since last week. Does your new replacement suffer from the same issue as well?
Thanks
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Mine started today but it has been getting better as the day goes on. I'm curious if its an issue with charging. Prior to a few days ago I had been only using the chargers with that I've received specifically for the phone, but this week--since I'm traveling for the holidays--I've only been using my pixelbook charger, so maybe something isn't properly shielded and the flash is caused by a built up charge? Reason I think that is that it has been less and less noticeable as the day goes on..
sovanyio said:
Mine started today but it has been getting better as the day goes on. I'm curious if its an issue with charging. Prior to a few days ago I had been only using the chargers with that I've received specifically for the phone, but this week--since I'm traveling for the holidays--I've only been using my pixelbook charger, so maybe something isn't properly shielded and the flash is caused by a built up charge? Reason I think that is that it has been less and less noticeable as the day goes on..
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My flashing went away the next day. I did do a factory reset just because I only had it a few days and no issues since. Although Google RMA’d my phone I sent the replacement back without accepting shipment as mine has been running like a champ since.
KevTN said:
My flashing went away the next day. I did do a factory reset just because I only had it a few days and no issues since. Although Google RMA’d my phone I sent the replacement back without accepting shipment as mine has been running like a champ since.
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Got my replacement a week ago, 0 flashes so far (finger crossed). I tend now to think it's a hardware issue. Also blue tint is slightly better on new device...
I just got my Pixel 2 XL delivered to me yesterday. Set it all up, didn't get the flashing screen issue at first but now it's doing it. Tried to chat with Pixel support from my phone, they don't have a resolution for it yet.... Hopefully it's a software issue?
Mine started doing this about 3-4 days ago. I noticed that it starts to do it when night mode is on. If I go the RMA route, this will be my 3rd replacement and tbh I'm not looking forward to doing this.
Mine did it once with always on display on, I don't usually use that so I turned it off and it hasn't happened since.
I just received a replacement device yesterday due to a faulty speaker. No issues with the last device, but this device is now exhibiting the screen flash when locking.
mferrara91 said:
I just received a replacement device yesterday due to a faulty speaker. No issues with the last device, but this device is now exhibiting the screen flash when locking.
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Exact thing with me. I received a brand new device that I got because my previous one had a bad speaker (speaker phone distorted sound). This new one has the screen flashing problem. My original did not. Poor QC ... especially for $850.
Mine has been doing it for a couple of days, and it kept getting worse. On chat with Google Support now. Sounds like it's going to be RMA'd.