Screen keeps shutting off randomly - G3 Q&A, Help & Troubleshooting

Hey there,
I need help! I'm traveling and my screen earlier today started randomly shutting off on me. Then, even when I double tap it, the screen won't turn on. The buttons on the bottom will still work, so I can't tell if this is a software issue or if the LCD screen is failing. The screen will occasionally turn on when I pull the battery and start it up, but it doesn't stay on for long.
I recently flashed the Azadi Marshmallow stock ROM...could the be an issue. I'm afraid to do any flashing while I'm on the road since I think I can atleast turn on the mobile hot spot feature when the screen does decide to actually work.
Should I flash to the stock software?? I was going to use this step by step: http://www.androidexplained.com/how-to-unroot-lg-g3-revert-back-stock/ , but I'm afraid to flash since I may not be able to screen if it is indeed a hardware issue and not a messed up software file or something...help!
Thanks

Seems like a battery issue to me. I had a similar issue, G3 randomly started rebooting and powering off. I changed the battery and it works fine now

I've tried the 3 different batteries I've got and its the same problem. The screen is flickering and only stays on for a little bit...something is up with the video processor or something related to it. Esp with the SIM card failing...it's bizarre.

It's the motherboard, is a common issue in the g3. look for screen fade issue.
I fixed mine baking it. It has 20 days working fine.

jomtos said:
It's the motherboard, is a common issue in the g3. look for screen fade.
I fixed mine baking it. It has 20 days working fine.
Click to expand...
Click to collapse
what do you mean baking it and how? thanks

santo80s said:
what do you mean baking it and how? thanks
Click to expand...
Click to collapse
Taking the phone apart, setting the oven to 325F and bake the motherboard for 9 minutes. Wait 30 minutes at least before moving it.
Mine has like 20 days working fine after that.
sorry my poor english

jomtos said:
Taking the phone apart, setting the oven to 325F and bake the motherboard for 9 minutes. Wait 30 minutes at least before moving it.
Mine has like 20 days working fine after that.
sorry my poor english
Click to expand...
Click to collapse
It's still working mate? I've followed your instructions and I'm waiting for motherboard to cool down inside the oven, so nervous right now

siredux said:
It's still working mate? I've followed your instructions and I'm waiting for motherboard to cool down inside the oven, so nervous right now
Click to expand...
Click to collapse
After a month or so it came back. so i baked it again and got it working like the first time.
check this too
http://forum.xda-developers.com/lg-g3/help/screen-flickering-fix-successful-t3397411
sorry my poor english.

siredux said:
It's still working mate? I've followed your instructions and I'm waiting for motherboard to cool down inside the oven, so nervous right now
Click to expand...
Click to collapse
any luck with the baking? i have the same problem.

dpk3 said:
any luck with the baking? i have the same problem.
Click to expand...
Click to collapse
It worked like a charm. Baked it at 200°C for 7 minutes, then let it cool down inside the oven for 35 minutes. It's been 13+ hours and no issues whatsoever. Give it a try!
---------- Post added at 10:22 AM ---------- Previous post was at 10:20 AM ----------
jomtos said:
After a month or so it came back. so i baked it again and got it working like the first time.
check this too
http://forum.xda-developers.com/lg-g3/help/screen-flickering-fix-successful-t3397411
sorry my poor english.
Click to expand...
Click to collapse
Thanks for the feedback, if it ever starts flickering again (most likely) I'll try the soldering paste method :good:

Related

Phone Keeps Switching Off, Samsung Galaxy W I8150

Hi,
I have a strange problem with this phone..I've had it for more than a month but recently it randomly shutdowns itself when inside my pocket or out, even it its fully charged and on standby... it doesnt reboot so i have to manually turn it on..
It happens once or twice a day?? Does anyone else have this problem?
If so how do I cure it?
P.s. My phone is not flashed or rooted,
Thanks
FW Version ? Best to update OTA...
Sent from my GT-I8150 using xda premium
niceguy15 said:
Hi,
I have a strange problem with this phone..I've had it for more than a month but recently it randomly shutdowns itself when inside my pocket or out, even it its fully charged and on standby... it doesnt reboot so i have to manually turn it on..
It happens once or twice a day?? Does anyone else have this problem?
If so how do I cure it?
P.s. My phone is not flashed or rooted,
Thanks
Click to expand...
Click to collapse
You can soft reset you phone, any application might be conflicting ,,, if it doesn't resolve your problem then take care about the POWER button , it might be pressed when its in your pocket and the long press will result in Shutdown and Restart of phone.
Also check your battery terminals, they should not be loose.
alidsd said:
You can soft reset you phone, any application might be conflicting ,,, if it doesn't resolve your problem then take care about the POWER button , it might be pressed when its in your pocket and the long press will result in Shutdown and Restart of phone.
Also check your battery terminals, they should not be loose.
Click to expand...
Click to collapse
My damn Galaxy W was doing that too. Sent it away twice and have a replacement. Guess what? its still doing it!
Its most likely a battery issue, make sure your battery isn't fat. If it is it might be the culprit.
Or else some application inside is conflicting, like the developer did not test the app good enough then released it.
Have had 2 W's in the family doing this ,as above one went back to Samsung under warranty and that stll did it . I have just updated to CM9 - I am hoping this will cure - early signs are good
It should be, no offence to any JB fans out there, but CM9 is certainly winning in terms of stability. Do give me feedback.
KiD3991 said:
It should be, no offence to any JB fans out there, but CM9 is certainly winning in terms of stability. Do give me feedback.
Click to expand...
Click to collapse
CM9 - rocksteady
---------- Post added at 01:02 AM ---------- Previous post was at 12:57 AM ----------
[/COLOR]
KiD3991 said:
Its most likely a battery issue, make sure your battery isn't fat. If it is it might be the culprit.
Or else some application inside is conflicting, like the developer did not test the app good enough then released it.
Click to expand...
Click to collapse
+1
This is usually the problem most of the time, check your battery, replace as necessary..
Help!
niceguy15 said:
Hi,
I have a strange problem with this phone..I've had it for more than a month but recently it randomly shutdowns itself when inside my pocket or out, even it its fully charged and on standby... it doesnt reboot so i have to manually turn it on..
It happens once or twice a day?? Does anyone else have this problem?
If so how do I cure it?
P.s. My phone is not flashed or rooted,
Thanks
Click to expand...
Click to collapse
Hey, My phone is having the same problem, except that it never shuts down when i'm not using it. If it's plugged in, it's fine. If it's running an application (while not charging), it shuts off. I've had this phone for around 2 and a half years and this problem is just starting now.
[iop]wah said:
[/COLOR]
+1
This is usually the problem most of the time, check your battery, replace as necessary..
Click to expand...
Click to collapse
+1
I had the same problem, replaced the battery, and the problem was solved

Screen fades to black/Flickering (Issue)

Sorry if this has been posted somewhere but i haven't found it. Has anyone had this issue where your phone turns on and it just fades to black? I've found a few people online have this problem. I had to send my phone back and just got a replacement yesterday. It seemed to work fine for a few hours. Then i went ahead and rooted it and the problem came back to this new model they sent me. I wonder if it's a DPI or motherboard issue when you root. I have read that it is a batter issue. Another person says it's the motherboard. And another even says it's the screen that need replacing.
Here are a few videos:
https://www.youtube.com/watch?v=PxxfL04XP-s
https://www.youtube.com/watch?v=V85zMLr8gbs
https://www.youtube.com/watch?v=1IW4-AXExxI
Thanks
Mothernoard and LCD. I'm guarantee this for You. I had the same problem with lcd, but it was broken. But i had almost the same symptoms mate. So, probably you'd buy a secondhand G3. Maybe ... I dunno right now how much will cost you a new mother board with the LCD. I'm really sorry mate ? ? Take care ??
adamzki2013 said:
Mothernoard and LCD. I'm guarantee this for You. I had the same problem with lcd, but it was broken. But i had almost the same symptoms mate. So, probably you'd buy a secondhand G3. Maybe ... I dunno right now how much will cost you a new mother board with the LCD. I'm really sorry mate Take care
Click to expand...
Click to collapse
Thanks but I'm still under warranty for 2 years with my company so they will just send me a new one. Hope the third one won't have the same problem
i hope so too
---------- Post added at 04:36 PM ---------- Previous post was at 04:22 PM ----------
https://www.youtube.com/watch?v=Tc7VLxInft8
just in case, if maybe you wanted to check whether just died the LCD
REAL6 said:
Sorry if this has been posted somewhere but i haven't found it. Has anyone had this issue where your phone turns on and it just fades to black? I've found a few people online have this problem. I had to send my phone back and just got a replacement yesterday. It seemed to work fine for a few hours. Then i went ahead and rooted it and the problem came back to this new model they sent me. I wonder if it's a DPI or motherboard issue when you root. I have read that it is a batter issue. Another person says it's the motherboard. And another even says it's the screen that need replacing.
Here are a few videos:
https://www.youtube.com/watch?v=PxxfL04XP-s
https://www.youtube.com/watch?v=V85zMLr8gbs
https://www.youtube.com/watch?v=1IW4-AXExxI
Thanks
Click to expand...
Click to collapse
Hey, I had a similar issue then I disassembled the device and checked the connectors, board and other components, then I procceded to only reassemble the device and it now works perfectly! I believe it was bad connection maybe caused by dropping (guilty lol)
Hi
finally I found the perfect solution for this issue,
No need to call LG company
No need to replace any part of your smartphone
No need to pay for anything
this is a software issue believe me or Not !! it's not about any piece of hardware ........... yeh it's look like a hardware issue but it's not
I have an LG G3 and I was have Exactly the same problem .
All what you have to do is :
* 1 Root your phone [ be careful in this step ] .
* 2 Install TWRP recovery mode
* 3 use TWRP recovery mode to install CloudyG3 2.5.
That's all and your smart phone will be look like LG G4 , fast,smooth, and New
Discovered By Mohamed Reda
uk747900 said:
Hi
finally I found the perfect solution for this issue,
No need to call LG company
No need to replace any part of your smartphone
No need to pay for anything
this is a software issue believe me or Not !! it's not about any piece of hardware ........... yeh it's look like a hardware issue but it's not
I have an LG G3 and I was have Exactly the same problem .
All what you have to do is :
* 1 Root your phone [ be careful in this step ] .
* 2 Install TWRP recovery mode
* 3 use TWRP recovery mode to install CloudyG3 2.5.
That's all and your smart phone will be look like LG G4 , fast,smooth, and New
Discovered By Mohamed Reda
Click to expand...
Click to collapse
I find this implausible. It is most certainly a hardware issue. Software cannot fix a physical hardware (overheating) problem, although it can manage power more efficiently.
What tests did you perform before and after in order to fix the problem on the device to which you refer?
tedrogers61
tedrogers61 said:
I find this implausible. It is most certainly a hardware issue. Software cannot fix a physical hardware (overheating) problem, although it can manage power more efficiently.
What tests did you perform before and after in order to fix the problem on the device to which you refer?
Click to expand...
Click to collapse
roaming 100%. Heard That has Because this is a problem with motherboard
adm milan said:
roaming 100%. Heard That has Because this is a problem with motherboard
Click to expand...
Click to collapse
I have exactly the same problem on my LG G3 D855 after i long googling i solved this problem.
motasim masood said:
I have exactly the same problem on my LG G3 D855 after i long googling i solved this problem.
Click to expand...
Click to collapse
Mind to share your solution?
Thanks
Sent from my LG-D855 using Tapatalk
wiwid.colgate said:
Mind to share your solution?
Thanks
Sent from my LG-D855 using Tapatalk
Click to expand...
Click to collapse
simply update lg-d855 to latest official update using LG suit too...... This LCD fading problem come up after initial lollipop upgrade... so just again update ur firmware it wil solve ur problem..
if u like the solution please hit the like .....
wiwid.colgate said:
Mind to share your solution?
Thanks
Sent from my LG-D855 using Tapatalk
Click to expand...
Click to collapse
If it's not software related then it is probably a ribbon cable/connector issue...which would help explain why people are seeing recurring failures after replacing LCD's and motherboards.
I followed this youtube video and it fixed my friend's flickering LCD...it took about 15 minutes total and cost $0... http://forum.xda-developers.com/verizon-lg-g3/help/lg-g3-screen-fading-flickering-fix-t3326092
If it doesn't work the 1st time you may have to add some thickness to whatever you put on top of the camera connector. I just used a rolled up label from work and stuck it on top of the camera connector, reassembled the phone, and it's been working fine for about 3 weeks now.
Good luck
Solution for fading and flickering
I found a Solution for the flickerinv issue, you don't have to put something between the cam connector and the case.
1. Open the phone
2. Remove Motherboard
3. Search for a hairdryer
4. Blow hot air on the whole Motherboard until it heats up and you can't touch it.
5. There's a chip which doesn't sit on the Motherboard correctly, heating up fix this.
I don't take any response for demaged Motherbard or so on.
Sry for grammatical mistakes, I'm a german guy. :*
I spent days of googling and there are only temporary solutions for this problem.
After testing my phone for 2 days in different conditions I realised that the screen is going crazy when the light is changing too much.
If you do a sensor calibration everything will go back to normal:
-enter in Hidden Menu (model dependent)
-select Device Test
-select MT
-OK to restart the device
-OK and do not touch the screen for few seconds
-go to Individual Items+Power (you must push power button when you select this item)
-select Sensor Test and take care to not block the proximity sensor when you make the selection
-you will be instructed to cover the sensor (usuallyy twice)
-go down to Backto the Main List
-select Normal Boot+power (again you must push the power button to make the selection)
The phone will be restarted and you will have a working phone (I have 8 days without any screen issue)
So, let me get this straight,
The problem with the G3's screen fading is a hardware issue related to the CPU/GPU. The fact that someone puts a paper on the camera connector and it works is due to the fact that the tension applied to the motherboard flexes it and it makes the BGA balls re-connect. The only way to fix it is to heat it up gradually ( I've used a professional Bosch Hot Air gun and some special paste ) and before reassebly, to put a metal plate with some thermal paste between the CPU and the metal case. This way the CPU won't overheat that bad, and it will be pressed into the motherboard, minimising the risk of this to reappear.
For any other questions contact me anytime.
Thank you for your instructions - surprisingly it worked. You missed a step - the menu should be ELT test after getting into hidden menu.
aditza_aditza said:
I spent days of googling and there are only temporary solutions for this problem.
After testing my phone for 2 days in different conditions I realised that the screen is going crazy when the light is changing too much.
If you do a sensor calibration everything will go back to normal:
-enter in Hidden Menu (model dependent)
-select Device Test
-select MT
-OK to restart the device
-OK and do not touch the screen for few seconds
-go to Individual Items+Power (you must push power button when you select this item)
-select Sensor Test and take care to not block the proximity sensor when you make the selection
-you will be instructed to cover the sensor (usuallyy twice)
-go down to Backto the Main List
-select Normal Boot+power (again you must push the power button to make the selection)
The phone will be restarted and you will have a working phone (I have 8 days without any screen issue)
Click to expand...
Click to collapse
Did this and now have an insecure boot error, going to give a fresh kdz install a go
I followed the baking instructions and the phone seems to be working again. At 375F (solder melting point) for 7 minutes. Then I let it cool in the oven for 30 minutes before reassembling the phone. Seems to be working.
Maybe, Maybe not
I started messing around with the settings, and since my phone, right now, doesn't have service, I turned data off. Where the screen would eventually fade to black, and became unresponsive, It would darken a little bit, then snap back. I said hey, why don't I get a cpu app(I used setcpu). I lowered the speed to a little over 1900, made sure it was using ondemand(using noop), turned off automatic brightness(set it to 61%), and rebooted. So far no flickering, fade to black, unresponsive touchscreen, with no touch, installed greenify. I'm gonna let it charge, and see about the battery life(thank goodness I installed greenify). Yes the phone's rooted, and twrp is installed, and xposed is in, but never changed roms, just stock. When I get a carrier for it, and it does it again, then there maybe something there.
Hi all,
I had issues after I acedentilly fried mine using maps, spotify and wireless charging when driving with it in direct sunlight. I didn't realise until I nearly burnt myself picking it up. A few hours later it started flickering and fading off suggesting to is an issue either caused or effected by overheating.
Anyway i took it apart and baked the motherboard at 175C for 8 minutesminutes and it worked flawlessly for 3 weeks until it overheated agian. Did it at 200C for 9 minutes this time and its fine, see how it lasts and maybe get some thermal paste and make some adjustments to keep it cool

Getting trolled by screen

2 days ago I woke up to this seemingly broken screen (pic attached), it was responsive but the colors and line are all over the place!...
I kept the phone untouched until I find out what is going on and get a screen replacement, today I just opened the phone and everything is back to normal like it never happened!, what is this and is there a risk of it happening again?
Abd121 said:
2 days ago I woke up to this seemingly broken screen (pic attached), it was responsive but the colors and line are all over the place!...
I kept the phone untouched until I find out what is going on and get a screen replacement, today I just opened the phone and everything is back to normal like it never happened!, what is this and is there a risk of it happening again?
Click to expand...
Click to collapse
It could happen again. Read more at...
http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=70061
Abd121 said:
2 days ago I woke up to this seemingly broken screen (pic attached), it was responsive but the colors and line are all over the place!...
I kept the phone untouched until I find out what is going on and get a screen replacement, today I just opened the phone and everything is back to normal like it never happened!, what is this and is there a risk of it happening again?
Click to expand...
Click to collapse
I have the same problem and it's insane.
Do you do a reset or something?. I'm think its a sw related issue with gpu processing but im just guessing.
Thx!
salva87 said:
I have the same problem and it's insane.
Do you do a reset or something?. I'm think its a sw related issue with gpu processing but im just guessing.
Thx!
Click to expand...
Click to collapse
It feels like a refresh rate problem, yet it doesn't feel like a software made one...
I don't know, it seems hardware
Abd121 said:
2 days ago I woke up to this seemingly broken screen (pic attached), it was responsive but the colors and line are all over the place!...
I kept the phone untouched until I find out what is going on and get a screen replacement, today I just opened the phone and everything is back to normal like it never happened!, what is this and is there a risk of it happening again?
Click to expand...
Click to collapse
Try and turn on "Force GPU Rendering". It's in the development settings.
blazzer12 said:
Try and turn on "Force GPU Rendering". It's in the development settings.
Click to expand...
Click to collapse
I'll try that then...
blazzer12 said:
Try and turn on "Force GPU Rendering". It's in the development settings.
Click to expand...
Click to collapse
Can confirm that this doesn't solve anything...
Abd121 said:
I'll try that then...
Click to expand...
Click to collapse

Lg g3 Dark display/vertical green lines/fade to black

I have this problem with my lg g3 d855
How can i fix it?
Paper trick didn't work :/
Get a new display
i have the same issue and tried paper trick and Cardbaord under processor trick and nothings worked, i asked some people and they recommended me to get a new Display and the problem will be solved
it costs around 60-65$ on amazon
Takadi said:
Get a new display
i have the same issue and tried paper trick and Cardbaord under processor trick and nothings worked, i asked some people and they recommended me to get a new Display and the problem will be solved
it costs around 60-65$ on amazon
Click to expand...
Click to collapse
Useless, it's not about the display, it's about the motherboard.
Takadi said:
Get a new display
i have the same issue and tried paper trick and Cardbaord under processor trick and nothings worked, i asked some people and they recommended me to get a new Display and the problem will be solved
it costs around 60-65$ on amazon
Click to expand...
Click to collapse
I bought a new display and still nothing
Yes! that's what i discovered now, i went to recovery mode (Power Button+Vol down button) and i was so suprised that it lasted 2 hours now without shutting down or fading to darkness
Now i'm confused, if it was a hardware problem then we will face the same problem but i'm not sure if it's the motherboard
Takadi said:
Yes! that's what i discovered now, i went to recovery mode (Power Button+Vol down button) and i was so suprised that it lasted 2 hours now without shutting down or fading to darkness
Now i'm confused, if it was a hardware problem then we will face the same problem but i'm not sure if it's the motherboard
Click to expand...
Click to collapse
You have to stress the phone to see if it is stable. Recovery is a low resource environment, boot into Android and then see it is not working. Trust me, i have a device with the same symptoms and fixed it by baking the motherboard in an oven.
西村大一 said:
You have to stress the phone to see if it is stable. Recovery is a low resource environment, boot into Android and then see it is not working. Trust me, i have a device with the same symptoms and fixed it by baking the motherboard in an oven.
Click to expand...
Click to collapse
Thanks for your reply, i'm going to trust you on this one and go for a new motherboard and i hope i can solve it
Takadi said:
Thanks for your reply, i'm going to trust you on this one and go for a new motherboard and i hope i can solve it
Click to expand...
Click to collapse
You don't really need a new motherboard, unless you are afraid of the oven.
西村大一 said:
You don't really need a new motherboard, unless you are afraid of the oven.
Click to expand...
Click to collapse
hold on .... what is the oven is it the heatgun ? hahahahahaha
Takadi said:
hold on .... what is the oven is it the heatgun ? hahahahahaha
Click to expand...
Click to collapse
It's a heated box in which you cook food or fix phones
西村大一 said:
It's a heated box in which you cook food or fix phones
Click to expand...
Click to collapse
Oh you mean microwave ? LoL ok
what to do now ?i have a microwave but i'm not sure how it's going to work
Takadi said:
Oh you mean microwave ? LoL ok
what to do now ?i have a microwave but i'm not sure how it's going to work
Click to expand...
Click to collapse
No microwave, the classic oven.
西村大一 said:
No microwave, the classic oven.
Click to expand...
Click to collapse
i searched for it in youtube on how to do it and i got nothing, you go a tutorial for it or some tips?
Takadi said:
i searched for it in youtube on how to do it and i got nothing, you go a tutorial for it or some tips?
Click to expand...
Click to collapse
one of my replies in another thread has a little guide. Just search in my profile.

Half the Screen Freezes

Last night I got a weird problem, half of the screen stops. Hard to explain but made a video.
Rebooting doesn't help, even the razer boot screen does it too during boot up.
Any help would be appreciated.
https://www.dropbox.com/s/nqn27z48rbpemtf/VID-20180118-WA0003.mp4?dl=0
@TheCrazyLex said it was a hardware defect in an earlier post.
aknotts415 said:
@TheCrazyLex said it was a hardware defect in an earlier post.
Click to expand...
Click to collapse
Thank you. I had trouble finding the page cos half the screen had frozen again.
Looks like I might be in luck as I went into 3 store and they will exchange it tomorrow when they get more in stock.
Is there anything that triggers this issue or is it just random?
kdogguk said:
Thank you. I had trouble finding the page cos half the screen had frozen again.
Looks like I might be in luck as I went into 3 store and they will exchange it tomorrow when they get more in stock.
Is there anything that triggers this issue or is it just random?
Click to expand...
Click to collapse
Not really sure. Someone said that if you press on each end of the screen it fixes it for a couple seconds or triggers it. seems to be a hardware defect.
Yeah, just get it swapped out.

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