Help is new tv fire stick just a brick - Fire TV Q&A, Help & Troubleshooting

New to fire tv stick any advice really appreciated suppose to be New Tv fire stick with Alexa not passing update screen connects to wifi then goes to update screen then after about a minute says can not update pull out plug reboot done it all even reset with remOte doesn't fix... Please help shall in bin it brought off eBay should have known better is there any files I can put on through usb thanks

Related

Weird fire TV & Fire TV stick Genesis problem!

I put this on the Kodi Genesis forum but have had no luck so thought I would see if anyone here has come across this.
Ok guys, have a fire TV running genesis 5 and kodi 14.1 with no problems at all. Decided yesterday I would buy a fire TV stick. Installed kodi 15.1 on to it and genesis 5. Went to a tv show I watch and came up no streams available. Went to the exact same tv show on my fire TV and instantly all links came up! They are both in the same room connected to the same router.
I decided I would try downgrading the fire stick to kodi 14.1 so I had the exact same setup as the fire TV box. Still no streams available! How can this be happening? It's doing my head in! Any help guys would be greatly appreciated. By the way I have a very strong wifi signal on my stick.
Thanks
Darren
I have a similar problem! Except it's with IceFilms. When clicking on a movie, all I see are three dots (one up folder). I'll keep an eye on this thread. I hope you get it working!
I just got my fourth fire stick yesterday and have the same exact problem. All the other sticks work great, I don't know what they have done. I tried uninstalling and reinstalling with no luck.
Answer Genesis
nitrobanshee said:
I just got my fourth fire stick yesterday and have the same exact problem. All the other sticks work great, I don't know what they have done. I tried uninstalling and reinstalling with no luck.
Click to expand...
Click to collapse
I think I know what the problem is, try changing the view to say a list or poster or go through the view types until the list appears properly.
I have tried changing the views with no luck. It has to be down to the stick. What I have noticed is the stick comes up with "no stream available" in Genesis but it still says working for another 15-20 seconds. I know there are streams available because they come up on my fire TV for this particular TV show. It seems to be timing out or something like that, like it is not finding the streams quick enough then just shows "no stream available". May something to do with speed or memory of the fire stick?
DD33 said:
I have tried changing the views with no luck. It has to be down to the stick. What I have noticed is the stick comes up with "no stream available" in Genesis but it still says working for another 15-20 seconds. I know there are streams available because they come up on my fire TV for this particular TV show. It seems to be timing out or something like that, like it is not finding the streams quick enough then just shows "no stream available". May something to do with speed or memory of the fire stick?
Click to expand...
Click to collapse
I uninstalled everything and hooked it to my other TV using the power cord that came with it. Every thing is great now, I put it on the other TV that had USB for power and it still works on that TV. So I'm not shure if you used the power cable that cane with it or not but use it to program it.
nitrobanshee said:
I uninstalled everything and hooked it to my other TV using the power cord that came with it. Every thing is great now, I put it on the other TV that had USB for power and it still works on that TV. So I'm not shure if you used the power cable that cane with it or not but use it to program it.
Click to expand...
Click to collapse
Do you mean delete kodi from the fire stick then use the power cable to the stick and then reinstall kodi & genesis?
DD33 said:
Do you mean delete kodi from the fire stick then use the power cable to the stick and then reinstall kodi & genesis?
Click to expand...
Click to collapse
I have done this myself, even factory reset the Fire TV Stick and it hasn't worked. So don't be disheartened if this doesn't work! You're not the only one.
I had this same problem and solved it here:
http://forum.xda-developers.com/fire-tv/help/kodi-fire-stick-fewer-steams-kodi-t3370586

Fire TV and Samsung UN65J6200AFXZA TV

It's my first post on here so go easy on me guys
I'm trying to mirror from my TV to my Amazon Fire TV as well as use WIFI-Direct. I've made sure they are both on the same network and the TV picks up the Fire TV. I select connect and it's sending a message to the Fire TV asking permission. After I've selected for it to be approved nothing happens and the Samsung TV in the living room (right on the other side of the wall from the Fire TV) just keeps trying to connect.
Any ideas? I've searched and searched to see what OS my TV is running and I can't find it anywhere, there are quite a few apps available so I'm not sure if its a custom version of Android or not.
I'd greatly appreciate any help or assistance anyone can give me. I've also noticed a network which is available called Direct-3F-FireTV-8b54 but have no idea of a default login or password.

No remote control, no associated wifi network, no amazon account.(SOLVED)

hello
it turns out that my remote control is broken. I was using the fire stick 2nd gen with the control of the tv, through the hdmi.
All ok.
Until today the fire tv stick was running slowly and I decided to return to factory settings .......... when booting, the first thing ask is to pair with the bluetooh remote control (which is broken) .. .. and I can't get out of there, he waits for the remote control.
Obviously, when returning to factory settings, I do not have the Amazon account associated ... as well as the Wi-Fi network .....
A disaster.
What I can do?
Thank you.
(i dont speak english, hope this is understood).
erdosain9 said:
hello
it turns out that my remote control is broken. I was using the fire stick 2nd gen with the control of the tv, through the hdmi.
All ok.
Until today the fire tv stick was running slowly and I decided to return to factory settings .......... when booting, the first thing ask is to pair with the bluetooh remote control (which is broken) .. .. and I can't get out of there, he waits for the remote control.
Obviously, when returning to factory settings, I do not have the Amazon account associated ... as well as the Wi-Fi network .....
A disaster.
What I can do?
Thank you.
(i dont speak english, hope this is understood).
Click to expand...
Click to collapse
You can use USB mouse or USB keyboard.
Unlock/root your Fire stick using exploit package (follow the steps carefully): https://forum.xda-developers.com/fire-tv/development/unlock-fire-tv-stick-2nd-gen-tank-t3907002
If you're done with this Fire OS. Install LineageOS TV 12.1 ROM: https://forum.xda-developers.com/fire-tv/development/tank-lineageos-12-1-t3961110
AmznUser444 Dev said:
You can use USB mouse or USB keyboard.
Unlock/root your Fire stick using exploit package (follow the steps carefully): https://forum.xda-developers.com/fire-tv/development/unlock-fire-tv-stick-2nd-gen-tank-t3907002
If you're done with this Fire OS. Install LineageOS TV 12.1 ROM: https://forum.xda-developers.com/fire-tv/development/tank-lineageos-12-1-t3961110
Click to expand...
Click to collapse
Hi, thanks.
I try a usb mouse and keyboard with a ogt cable, and does not work.
The first thing i read here (https://forum.xda-developers.com/fire-tv/development/tank-lineageos-12-1-t3961110) is " On first boot it will ask you for pair the TV Remote. For do that, press the home button 10 secs or more"..... you or somebody know what happend here if i dont a the remote control??
Thanks for your time.
Me again, now is all instaled!!!!! but...... can you give me some advice or something about lineagOs... it came without apps... nothing it says something like "no recommendation at this moment"......
Thanks for all. This ruined fire tv stick is alive!!!!!

Firestick will not allow sign in - remote will not pair

Hi everyone
This is NOT the normal posting about pairing a remote to the Amazon Fire Stick. I have a Firestick and at the sign in page (where you connect your user account to Amazon) it is completely stuck. The remote does nothing.
Note:
The remote works fine on another Firestick
The batteries have been replaced and are OK
The usual tips for pairing the remote to the Firestick have all failed.
No matter what I do the remote will note pair (the remote is fine). I cannot get past the sign-in screen.
Does anyone know a way to reset the Firestick?
Has the Firestick gone completely?
Will ADB Link or other such device reset it?
Does anyone have any ideas please?
Thank you
3 options I can think of.
1) Use an OTG adapter and plug in a keyboard. Finishing signing in then navigate to the settings and pair the remote in the settings.
2) Same as the above except use the fire tv remote app on your phone.
4) Root the stick (if possible on your version) factory reset/wipe in TWRP. If that doesn't fully reset the device you can flash the stock firmware and it will restore it to the same state as it was out of the box, meaning the first screen will be on remote pairing.
I suspect what happens is the stick was deregistered. That usually brings up the sign-in page, and somewhere either the pairing was lost or that isn't the remote that was paired with that stick when it was deregistered.
Dear Sir
Thank you for your excellent, extensive response. However, I am unsure what TWRP is?
Thank you
I would highly suggest trying option 1 or 2 first. Option 3 requires rooting the stick and you should have a good understanding of what TWRP is before going down that path. Also you may or may not even be able to root it, depending on which you have and the software version it's on.
Hello it would have to be option 3. I tried the fire TV app and it would not install on either my phone or fire tablet. The only thing I cannot understand using TWRP is the tutorials I have seen say the Android device needs to have ADB Debugging ON.
Hardly a chance of doing it as I cannot access the device in the first place!!!
I will have a go and see what comes up.
Cheers
Using TWRP requires unlocking the device, and unlocking the device requires an older firmware that is vulnerable to an exploit. I don't know which Stick you have or your firmware version, but if the Stick has received an update since March, then there is no way to unlock it currently.
If you had TWRP, you wouldn't need to enable ADB debugging in FireOS, because TWRP includes it's own ADB binary that it enables.
Have you already tried the FireTV app on a phone/tablet? When you choose setup a new device, I thought the phone communicated with the Stick via Bluetooth?
Hello Finnzz!
thank you for the input.
I did try and install FireTV on my kindle tablet but it won't install for some reason.
I am not aware of the phone or device connecting via bluetooth (I thought it was only the remote that came with it that did that) but if it does connect with bluetooth I cannot get into the Firestick to actually connect to wi-fi or to turn on bluetooth devices! So, I am stuck!
Just to clarify, I'm talking about the FireTV app for Android.
Amazon Fire TV - Apps on Google Play
Simple navigation, a keyboard, plus voice search for Fire TV.
play.google.com
When using that app on your phone, and selecting:
'set up new device'
Then:
'Fire TV'
This will search for FireTVs via Bluetooth. Bluetooth is turned on by default on the FireTV. The stock FireTV remote connects to the Stick using Bluetooth, so it has to be on.
If you are using a FireHD tablet download the FireTV app from the Amazon app store, don't sideload the Google Play Store version.
Amazon Fire TV:Amazon.com:Appstore for Android
Edit: Also, have you already tried resetting the remote?
Reset Your Fire TV Remote - Amazon Customer Service
If your remote isn't working, try resetting it.
www.amazon.com
Hello
Thank you for the reply. Just to make sure does the Firstick need to be connected to wi-fi in order for bluetooth to work because if that is the case I cannot turn on wi-fi.
Thank you
Aussie Shiraz said:
Just to make sure does the Firstick need to be connected to wi-fi in order for bluetooth to work because if that is the case I cannot turn on wi-fi
Click to expand...
Click to collapse
Have you already tried the remote reset procedure linked to above? This is the first thing you should try. Simply taking out or replacing the batteries does not reset it.
Did you already try using the FireTV app on another Android device? I wouldn't think that if the app is communicating via Bluetooth for setup that WiFi was needed. Try it and see
Bullseye!!!
Nailed it finally and the recommendation you put forward (Fire TV app) worked a treat. It amazed me how fast and responsive it was.
Without your assistance I thought the Firestick was ready for the bin.
I am very appreciative to the following contributors:
bnevets27​Finnzz​
Cheers!
Glad you got it sorted. Sorry for my misinformation, I wasn't aware the app commuted with the stick over Bluetooth.

fire tv not updating

Hi, a while ago a friend gave me a fire tv to see if it could be fixed, the problem is that it doesn't update, I restored it from the factory but it's still the same, any help is welcome
mclarenf195 said:
Hi, a while ago a friend gave me a fire tv to see if it could be fixed, the problem is that it doesn't update, I restored it from the factory but it's still the same, any help is welcome
Click to expand...
Click to collapse
Assuming the stick was deregistered from your friends account, my guess is Amazon probably blacklisted it. If a device is reported as stolen or undelivered, or the user reports it as broken and gets a replacement, Amazon will just blacklist the device and send out a replacement. You can call Amazon customer support to verify if it is or not.
These Sticks have a one year warranty so your friend could get a replacement if they contact Amazon and it isn't one of the cases I listed above.
Otherwise, if the Stick is on its original firmware (something older than PS7273) then you can try to unlock it and use it without Amazon services, or reflash the Stick with LineageOS and use the Stick unrestricted.
[UNLOCK][ROOT][TWRP][UNBRICK] Fire TV Stick 3 and Fire TV Stick Lite (sheldon/p)
Read this whole guide before starting. This is for the 3rd gen Fire TV Stick (sheldonp) and Fire TV Stick Lite (sheldon). NOTE: FireOS < 7.2.7.3 required NOTE: This process does not require you to open your device. What you need: A Linux...
forum.xda-developers.com
Try a hotspot on the phone and connect the Fire TV stick to the hotspot from the phone. I had the same problem and with hotspot it worked.

Categories

Resources