Weird fire TV & Fire TV stick Genesis problem! - Fire TV Q&A, Help & Troubleshooting

I put this on the Kodi Genesis forum but have had no luck so thought I would see if anyone here has come across this.
Ok guys, have a fire TV running genesis 5 and kodi 14.1 with no problems at all. Decided yesterday I would buy a fire TV stick. Installed kodi 15.1 on to it and genesis 5. Went to a tv show I watch and came up no streams available. Went to the exact same tv show on my fire TV and instantly all links came up! They are both in the same room connected to the same router.
I decided I would try downgrading the fire stick to kodi 14.1 so I had the exact same setup as the fire TV box. Still no streams available! How can this be happening? It's doing my head in! Any help guys would be greatly appreciated. By the way I have a very strong wifi signal on my stick.
Thanks
Darren

I have a similar problem! Except it's with IceFilms. When clicking on a movie, all I see are three dots (one up folder). I'll keep an eye on this thread. I hope you get it working!

I just got my fourth fire stick yesterday and have the same exact problem. All the other sticks work great, I don't know what they have done. I tried uninstalling and reinstalling with no luck.

Answer Genesis
nitrobanshee said:
I just got my fourth fire stick yesterday and have the same exact problem. All the other sticks work great, I don't know what they have done. I tried uninstalling and reinstalling with no luck.
Click to expand...
Click to collapse
I think I know what the problem is, try changing the view to say a list or poster or go through the view types until the list appears properly.

I have tried changing the views with no luck. It has to be down to the stick. What I have noticed is the stick comes up with "no stream available" in Genesis but it still says working for another 15-20 seconds. I know there are streams available because they come up on my fire TV for this particular TV show. It seems to be timing out or something like that, like it is not finding the streams quick enough then just shows "no stream available". May something to do with speed or memory of the fire stick?

DD33 said:
I have tried changing the views with no luck. It has to be down to the stick. What I have noticed is the stick comes up with "no stream available" in Genesis but it still says working for another 15-20 seconds. I know there are streams available because they come up on my fire TV for this particular TV show. It seems to be timing out or something like that, like it is not finding the streams quick enough then just shows "no stream available". May something to do with speed or memory of the fire stick?
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Click to collapse
I uninstalled everything and hooked it to my other TV using the power cord that came with it. Every thing is great now, I put it on the other TV that had USB for power and it still works on that TV. So I'm not shure if you used the power cable that cane with it or not but use it to program it.

nitrobanshee said:
I uninstalled everything and hooked it to my other TV using the power cord that came with it. Every thing is great now, I put it on the other TV that had USB for power and it still works on that TV. So I'm not shure if you used the power cable that cane with it or not but use it to program it.
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Click to collapse
Do you mean delete kodi from the fire stick then use the power cable to the stick and then reinstall kodi & genesis?

DD33 said:
Do you mean delete kodi from the fire stick then use the power cable to the stick and then reinstall kodi & genesis?
Click to expand...
Click to collapse
I have done this myself, even factory reset the Fire TV Stick and it hasn't worked. So don't be disheartened if this doesn't work! You're not the only one.

I had this same problem and solved it here:
http://forum.xda-developers.com/fire-tv/help/kodi-fire-stick-fewer-steams-kodi-t3370586

Related

[q] no addons work

HI,
I have just bought a Fire Tv from Amazon UK.
After i turned it on it started to update, and i left it to do its thing.
I have managed to install XBMC Gotham 13.2 via adbFire, and works absolutely fine, but with ONE BIG PROBLEM.
Nothing is working, not even 1 add-on in XBMC is not working.
1 Channel is setup properly, as i have an ATV2 with XBMC on it and everything works fine.
But when you open 1channel or ice films, when you navigate to films or tv shows, instead of trying to load the list, its just EMPTY.
I have restored it 4 times, installed several versions of the XBMC but to no avail.
PLEASE HELP!!!
andreiluca said:
HI,
I have just bought a Fire Tv from Amazon UK.
After i turned it on it started to update, and i left it to do its thing.
I have managed to install XBMC Gotham 13.2 via adbFire, and works absolutely fine, but with ONE BIG PROBLEM.
Nothing is working, not even 1 add-on in XBMC is not working.
1 Channel is setup properly, as i have an ATV2 with XBMC on it and everything works fine.
But when you open 1channel or ice films, when you navigate to films or tv shows, instead of trying to load the list, its just EMPTY.
I have restored it 4 times, installed several versions of the XBMC but to no avail.
PLEASE HELP!!!
Click to expand...
Click to collapse
if you have BT with a homehub 4...disabling smart setup in advanced settings. should fix you right up
THANKS
Thank you so much for Your help!!! It worked straight away!
Now i can watch a film or two! ?

Freezing/buffering/crashing when watching movies

I've tried TVMC, SPMC, XBMC 13.2 Gotham, Kodi 14.2 Helix, Kodi 15.1 Isengard on the Amazon Fire Stick, Fire TV, android phone (S6), and laptop across various internet connections (at home, work, friends). All acts the same. They are all either freezing, crashing (kicking me back to the Amazon home screen), or constantly buffering.
Is it the addon itself? Mainly use Genesis and SALTS. Yify and Stream Engine isn't currently working to further test.
Is it my advanced settings? I tried different advancedsettings.xml as well as zero cache. Same thing.
What can it be?! What methods should I do?
How are you connecting to your file server? SMB, NFS, ? Are you using wireless or ethernet?
Having same issue!
Hello,
I have a fire tv box which is working perfectly!
I have a fire tv stick which I set up by backing up the files from my box and restoring them to the stick. Every time I try to watch a movie either on Genesis, or Phoenix, after about 10 to 15 minutes, it kicks me back out to the launch application screen. I am using it with wifi, from an apple airport express. Thanks!
Sizzlechest said:
How are you connecting to your file server? SMB, NFS, ? Are you using wireless or ethernet?
Click to expand...
Click to collapse
This is by wireless on the stick.
contentryder said:
I've tried TVMC, SPMC, XBMC 13.2 Gotham, Kodi 14.2 Helix, Kodi 15.1 Isengard on the Amazon Fire Stick, Fire TV, android phone (S6), and laptop across various internet connections (at home, work, friends). All acts the same. They are all either freezing, crashing (kicking me back to the Amazon home screen), or constantly buffering.
Is it the addon itself? Mainly use Genesis and SALTS. Yify and Stream Engine isn't currently working to further test.
Is it my advanced settings? I tried different advancedsettings.xml as well as zero cache. Same thing.
What can it be?! What methods should I do?
Click to expand...
Click to collapse
probably your cachemembuffersize on your advanced xml. looks like the stick only has around 140mb of free system ram to play with so 41943040 (kodi uses 3 times the set amount) is equal to about 120 mb any more than that may crash kodi
not sure if the cache can use ant of the 512mb set aside for video/graphics
rosie70412 said:
Hello,
I have a fire tv box which is working perfectly!
I have a fire tv stick which I set up by backing up the files from my box and restoring them to the stick. Every time I try to watch a movie either on Genesis, or Phoenix, after about 10 to 15 minutes, it kicks me back out to the launch application screen. I am using it with wifi, from an apple airport express. Thanks!
Click to expand...
Click to collapse
How do you restore files from one box or stick to another
How to backup your fire tv
Hello!
I am away from home right now. I will be able to post a detailed step by step reply tomorrow!
How to backup and restore
kieranc88 said:
How do you restore files from one box or stick to another
Click to expand...
Click to collapse
1. Go to this website and download adbFire. I use this to install Kodi, FireStarter, and backup/restore my sticks and boxes
jocala.com/adbfire.html[/url]
2. Go here to learn how to use it:
htpcbeginner.com/setup-fire-tv-on-adbfire/[/url]
Once you get your setup how you like, back it up with adbFire. I am using Kodi, with Ares Wizard I installed SchismTv, and I also am using FireStarter so that one click of the home button is FireTv home and two clicks is Schism Tv. I love it, it is so easy to use this way. I then restored my backup to my other boxes and sticks, and now they are all the same.
Make sure you turn off all your wireless devices in your home. They make the file transfer super slow.
I've been using the stick for a while now and it is a bit hit and miss. I've just ordered a Fire TV Box, so will try and copy over my Kodi setup and see if it's any better. I have a similar setup on my N9 and it seems a lot more responsive on there so I'm hoping the extra processing power and RAM will show on the TV.

bbc iplayer buffering issue? any advice

i have a fire tv and its extremely slow with buffering issue
does amazon fire tv automatically update the apps?
in the uk on virgin media, using sd picture setting but i still have buffering issues with wired or wirless connections
thanks
wakkaday said:
i have a fire tv and its extremely slow with buffering issue
does amazon fire tv automatically update the apps?
in the uk on virgin media, using sd picture setting but i still have buffering issues with wired or wirless connections
thanks
Click to expand...
Click to collapse
I can tell you that the iPlayer is currently completely broken on Fire OS 5..
Claude Koch said:
I can tell you that the iPlayer is currently completely broken on Fire OS 5..
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Click to collapse
I was wondering, do you know if the problem has gone away?
BBC iPlayer doesn't seem to like my Fire TV. It starts off fine, but after a wile the spinning wheel of death appears and it kills the box altogether.
I have no problems at all with Amazon videos.
Arkadian1 said:
I was wondering, do you know if the problem has gone away?
BBC iPlayer doesn't seem to like my Fire TV. It starts off fine, but after a wile the spinning wheel of death appears and it kills the box altogether.
I have no problems at all with Amazon videos.
Click to expand...
Click to collapse
Works perfectly on the Fire TV 2, so I presume it's okay on OS 5 now.
Claude Koch said:
Works perfectly on the Fire TV 2, so I presume it's okay on OS 5 now.
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Click to collapse
Pardon my stupid question, but which one is the Fire TV 2? I am not sure which one I have, although I purchased it just before the latest model came out, so some three months ago.
Arkadian1 said:
Pardon my stupid question, but which one is the Fire TV 2? I am not sure which one I have, although I purchased it just before the latest model came out, so some three months ago.
Click to expand...
Click to collapse
You have Fire TV 1.
I have just written to the BBC (that was a full time job... they couldn't have hidden the contact details any better...). Let's see what they say.

Sky go app for Fire TV "hdmi not supported"?

Hi I am currently using a gen 2 fire TV and recently signed up to sky. I sideloaded the sky go app using the app from my note 4 and anytime I try to play something on my fire tv I get the HDMI not supported error. I saw the list of working apps thread and it said sky go does work but I always keep getting this error. Any way to solve this?? Maybe a previous version of the app can be uploaded? Any help would be great!
Most mobile apps from cable or satellite providers don't allow you to view over a wired connection. So, the first thing to try is disconnecting your Ethernet cable to the router and use WiFi only. The app should then recognize your Fire TV as a mobile device.
mirayge said:
Most mobile apps from cable or satellite providers don't allow you to view over a wired connection. So, the first thing to try is disconnecting your Ethernet cable to the router and use WiFi only. The app should then recognize your Fire TV as a mobile device.
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Click to collapse
My fire tv is connected through wifi
i use this apk on my aftv2 (germany)
http://www.netzwelt.de/software-download/37855-sky-go-android-apk.html
Just googled: sky go for android tv
device is connected via lan and it is working, but u need a mouse (btw. it's more easy to navigate)
I've got 2 fire tv gen 1 models running the latest sky go app ( ver 5.0.4.9) downloaded from aptoide and both Fire TV's are connected by ethernet. Everything on sky go runs fine....except for sky news. That's where I get the HDMI not supported error as well, but as far as sky sports or sky movies or anything else on sky go, everything plays fine. I'm running the app with a wireless touchpad / keyboard ( logitech ) connected using a usb dongle.
http://gavin-blake.store.aptoide.com/app/market/com.bskyb.skygo/50400000/18293366/Sky+Go
callanish said:
I've got 2 fire tv gen 1 models running the latest sky go app ( ver 5.0.4.9) downloaded from aptoide and both Fire TV's are connected by ethernet. Everything on sky go runs fine....except for sky news. That's where I get the HDMI not supported error as well, but as far as sky sports or sky movies or anything else on sky go, everything plays fine. I'm running the app with a wireless touchpad / keyboard ( logitech ) connected using a usb dongle.
can you post a link to the apk you have working please callanish as im having that hdmi not supported message on my amazon 4k fire tv yet my first generation fire tv has the same sky go version and its working
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Click to collapse
Hi can someone please post a working sky go apk
Guys, just install Aptoide It's not a questionable website. It's an alternative to the Google app store and works well with the fire tv. Been using it for years.
Thanks Callanish I've tried a few versions but none work I've even transferred the app from my first generation fire tv using es file explorer to my 4k fire tv and i still get the Hdmi not supported message I'll try this later
mollygeorge66 said:
Thanks Callanish I've tried a few versions but none work I've even transferred the app from my first generation fire tv using es file explorer to my 4k fire tv and i still get the Hdmi not supported message I'll try this later
Click to expand...
Click to collapse
Just guessing, but I wonder if it's an HDMI HDCP issue you're coming across due to the copyright protection handshake between the fire tv and your tv. I've got two fire TV 1st gen's running on two Sony TV's and 1 fire stick running on a Vizio bedroom tv and need to use a bluetooth keyboard / touchpad with the stick and usb wireless keyboard / touchpad for the Fire TV's in order to make skygo function properly since there's no official Fire TV version, but my only HDMI 'not supported' issue I consistently get with Skygo on the Fire TV boxes and stick is when trying to access Sky news. Every movie, sports, other channels available on Skygo work fine.....except for sky news, and like you, I get that HDMI not supported message when I try to stream it. Also using a proxy to make it all work, but I'm not experiencing a channel wide HDMI 'not supported message' in the app like you're coming across. 5.1.0.47 is the latest app version of Skygo. Hopefully it works for you or you figure out where the problem might be.
Tried this version Callanish same message hdmi not supported can't figure out what the hell the problem is I'm baffled how the hell is it working on my original fire tv set up exactly the same way but won't work on the 4k fire tv I'm totally stumped
I'm having to send it back now as i got a system update today and following the update i couldn't connect a bluetooth mouse the powerlight kept blinking or not appearing even when the fire tv was on and then the remote started going mental contacted amazon and they are sending a replacement tomorrow and added bonus I'm getting to keep the remote and they are giving me a £10 credit following the problems hopefully the new one is better
Hi Mollygeorge, how do I move files from my Amazon Fire TV stick to my new 2nd gen Amazon Fire TV?
Thanks,
Christian
Comalley2016 said:
Hi Mollygeorge, how do I move files from my Amazon Fire TV stick to my new 2nd gen Amazon Fire TV?
Thanks,
Christian
Click to expand...
Click to collapse
just open es file explorer on both the firestick and fire tv which ever has the file you want to send long press it until a tick appears and select send and it will transfer it over
Replacement 4k fire tv arrived today tried sky go again same message hdmi not supported tried it in the tv which original fire tv is and sky go is working but still getting the damn message also can anyone confirm wether the powerlight should be on when using the 4k fire tv as a light only appears when i use the remote just confused as the original fire tv powerlight is on constantly
mollygeorge66 said:
Tried this version Callanish same message hdmi not supported can't figure out what the hell the problem is I'm baffled how the hell is it working on my original fire tv set up exactly the same way but won't work on the 4k fire tv I'm totally stumped
Click to expand...
Click to collapse
So, basically what we can surmise from all this is that the Fire TV 2 boxes have aggressive HDCP copyright protection built in to prevent apps like Skygo from functioning. The options remaining, imho, are either A) purchase another Fire TV 1 box used or new if you can find one B) purchase a new Fire TV stick as it's still a version 1 device and I can vouch that it still works with Skygo 2 C) run one of the many Android boxes out there, sideload skygo and do some testing, or D) Do what I did and run a Intel Nuc; (a windows type box) or something similar, and hook it up to a usb Wireless keyboard and run skygo through a browser. That's what I use as a backup option. Yes, you could also use a computer connected with an hdmi cable to a tv, but the Intel NUC, for me, streamlines the process. Probably impractical for your needs, but just want to point out another option. The Point is, unless some other people on the forum chime in telling you that they've gotten skygo to work on the Fire TV 2, and how they've done it, then it might be time to throw in the towel on this one and think about some other options. You know Amazon and Sky are going to continue to make it harder to do what we want, so it might be better to just find a box, like the Fire TV 1 or Fire TV stick and at least get Skygo working again.
For the record, I've got my Fire Tv boxes and stick blocked for any future Amazon firmware updates. I'm thinking that Amazon could introduce an update that prevents the Fire TV 1 and Stick from working with Skygo as well, so better safe than sorry.
Thanks for the reply Callanish I'm thinking I'll just leave it as it is and wait for someone to say wether on not there's a solution for sky go on the 4k version all my other apps bt nbcsn directv play flawlessly and i can't be bothered sending it back again and setting another one up from scratch thanks for trying to help
mollygeorge66 said:
Thanks for the reply Callanish I'm thinking I'll just leave it as it is and wait for someone to say wether on not there's a solution for sky go on the 4k version all my other apps bt nbcsn directv play flawlessly and i can't be bothered sending it back again and setting another one up from scratch thanks for trying to help
Click to expand...
Click to collapse
Sorry. Wish I could have been more helpful.
sry for the 2 years late answer:
you need to set "auto" in display-settings - not 4k/1080pX0/720pX0

Rooted Fire Stick V1 5.0.5.1 lost home screen when I added a Fire Stick 4k

I've been running a Fire Stick V1 since 2014. It came with OS 5.0.5.1, I rooted it and blocked updates. It worked just fine on a Sceptre 42" TV and later, a Vizio 50", both Smart TVs but I liked the navigation and flexibility on the Fire just a little better. Never planned on upgrading it since it supported 1080 and that's as high as my TVs go. But I had picked up a Fire Stick 4K during a promo and decided to try it, since it had the improved voice remote with CEC. So I swapped out the V1 for the 4K, which works well.
I have an old Panasonic Viera 42" plasma EDTV in a bedroom (480p only) on a Roku HD that's prone to overheating and is kind of an eyesore. Figured I'd swap out the Roku for the old Fire Stick. When I did, it named itself "Fire Stick 4K" for some bizarre reason. The really strange part is that the Home screen was completely changed from what it had been for years. It now defaults to two rows, "Featured Apps and Games" and "More Ways to Enjoy Your TV".
There are other issues...the Amazon Appstore doesn't work and while you can search for Prime Videos, you can't browse them. The app seems to have disappeared from all menus, although both of these apps are still showing up in "Manage Installed Apps".
I've tried all the standard fixes; clearing app caches and data, synching Amazon account info, de-registering and re-registering, etc. Didn't want to try a complete factory reset because I don't want to lose root.
Anyone see this kind of behavior before? It seems to have been triggered by setting up the Fire Stick 4K on the same network and TV, then repurposing the V1 on a new TV on the same network.
ConnCarl said:
Anyone see this kind of behavior before? It seems to have been triggered by setting up the Fire Stick 4K on the same network and TV, then repurposing the V1 on a new TV on the same network.
Click to expand...
Click to collapse
The name is probably caused from your router.
Your picture looks like the old fireOS Launcher. I've updated all my FTVs to the latest prerooted rom from rbox months ago. On the old 5.0.5 OS I got lately errors with prime video not loading, prime music doesn't start at all, etc. It's to old, you have to update too, I guess
Sus_i said:
The name is probably caused from your router.
Your picture looks like the old fireOS Launcher. I've updated all my FTVs to the latest prerooted rom from rbox months ago. On the old 5.0.5 OS I got lately errors with prime video not loading, prime music doesn't start at all, etc. It's to old, you have to update too, I guess
Click to expand...
Click to collapse
Interesting. Wonder why it was fine until I replaced it and repurposed it?
I guess there's no compelling reason to tinker with it at the moment. When I have some time I'll probably install TWRP and flash rbox 5.2.7.0_r1, just to see what it looks like.
Thanks!
So I did eventually try a factory reset, no difference. But when my second-gen Fire Stick started doing the same thing (my Fire Stick 4K was still fine, though), I decided to change out my router. I could have just done a factory reset on the router, but I was having some connectivity problems at max range anyway so it was time for an upgrade. Fired up the new router and the problem is gone.
So for anyone else with this problem, try a factory reset on your router (or a new one) before spending too much time on the Fire Stick.

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