Develop Bugs

USB not working. Going crazy. Ready to throw the Tilt 2 onto the ground.

I have no idea what's going on, but I can't get my Tilt 2 to tether, sync, or even see my PC. It was working fine one day, then it stoped working only to start working again. Today I spent over 4 hours trying to get it to work. I looked on all the forums to try to get help without any luck. I even hard booted (reset the firmware) and blew out everything in my phone. That didn't do anything other than to lose all my settings and configurations. Anytime I plug the USB cable into the phone (I've tried 2 computers and 3 different USB cables) it just charges the unit.
Would anyone have any ideas or tips I can use to get this darn phone tethering again or seeing my PC in general?
Thanks!
Nathan

Had the same happen to me. I had to use task29 to erase everything on my phone, then my computer recognized the phone as a storage device. I flashed a new ROM and ActiveSync worked again.

Yeap .. I Had This Happen ...
Had This Happen To Me to..
I had to bend the connector on the tp2 .. so the usb cable "fit" better

autonomous-inc said:
Had the same happen to me. I had to use task29 to erase everything on my phone, then my computer recognized the phone as a storage device. I flashed a new ROM and ActiveSync worked again.
Click to expand...
Click to collapse
How can you use task 29 when you're phone is not connected with the computer?

redoak said:
How can you use task 29 when you're phone is not connected with the computer?
Click to expand...
Click to collapse
Ahah. I don't know. I never bothered figuring that part out. My Tilt 2 suddenly became very problematic, not connecting to the internet, or connecting via Active Sync, so I just used the program tool and task 29 and it worked out.

I just checked out the USB port on the phone. I got a pin that you would normally get when you buy new shirts and poked around in the port. I pulled out a bit of lint. Saw one gold pin was crossed in there and fixed it. Since it was on the bottom though it really didn't make much difference with tethering and such since a regular USB port seems to only use the top.
Plugged in the computer USB into the phone and nothing. Same thing. To think I started all this because first I need to sync my phone with Activesync and second I wanted to flash the ROM with the new AT&T ROM that's out. Doesn't seem I'll ever be able to do that. I think a call to AT&T is in order and maybe I can get a replacement unit. This one is really pointing to a hardware problem.

nathantw said:
Plugged in the computer USB into the phone and nothing. Same thing. To think I started all this because first I need to sync my phone with Activesync and second I wanted to flash the ROM with the new AT&T ROM that's out. Doesn't seem I'll ever be able to do that. I think a call to AT&T is in order and maybe I can get a replacement unit. This one is really pointing to a hardware problem.
Click to expand...
Click to collapse
AT&T was no help whatsoever. They didn't even know what I was talking about when I said tether. Their suggestion since I didn't have insurance was to buy a new phone. Sigh. I saw that AT&T has the phone for 1 cent but I'd have to change my data plan to 2GB with tethering from my current plan of unlimited with tethering for the same price (damn Apple who made them do that).
Anyone have a suggestion on getting the phone I currently own to work? I'm not really inclined to buy software as someone mentioned (sktools). Someone mentioned replog.exe but they never specify if it's on the phone or the PC. Any ideas?
Thanks.
Nathan

Silly question maybe, if so I am sorry but,
have you checked through the Active Sync settings on your phone and, if you have settings for the USB to PLC connection, check those. Also start up Active sync on your PC and check how that is set up.
Again, sorry if you have done this.

Seems to be a TP2/Tilt2 issue that's ongoing, the connector on the bottom of my touchpro2 stopped working as a USB connection a couple months back. Lately I've even been having trouble charging it in the car (since the cable bounces around). I'm using a non-stock ROM so I have to find a way to re-lock the phone (after re-flashing OEM ROM) without connecting to my computer.

tjhawkes said:
Silly question maybe, if so I am sorry but,
have you checked through the Active Sync settings on your phone and, if you have settings for the USB to PLC connection, check those. Also start up Active sync on your PC and check how that is set up.
Again, sorry if you have done this.
Click to expand...
Click to collapse
Hi, not a silly question. I tried the phone on 4 different computers that had activesync on it and the phone wouldn't even recognize that a USB for data was plugged in. It worked fine for charging though.
I couldn't find any configuration for the USB port, so I may be SOL.

I was going to just buy a new Tilt 2, but thinking back the USB connector has been pretty flaky to begin with. Sometimes the unit will work when plugged in and sometimes I had problems. It could be that my phone was failing all this time and that's why it's been flaky, but others have had the same problem. Since I need tethering I might still buy a new HTC phone (I hate to do that since I'm not too thrilled with the way they design the phone) but just not the Tilt 2.

nathantw said:
AT&T was no help whatsoever. They didn't even know what I was talking about when I said tether. Their suggestion since I didn't have insurance was to buy a new phone. Sigh. I saw that AT&T has the phone for 1 cent but I'd have to change my data plan to 2GB with tethering from my current plan of unlimited with tethering for the same price (damn Apple who made them do that).
Anyone have a suggestion on getting the phone I currently own to work? I'm not really inclined to buy software as someone mentioned (sktools). Someone mentioned replog.exe but they never specify if it's on the phone or the PC. Any ideas?
Thanks.
Nathan
Click to expand...
Click to collapse
The phone hasn't been out for even a year, so you must have had it for less than a year. So its still on warranty, unless you bought a refurb. All ATT's phones are warrantied for one year. Refurbs are warrantied for 90 days.
http://telephones.att.com/telephones_ui/support/dsp_limited_warranty.cfm
Also, assuming you bought the Tilt2 at the subsidized price, you will not be eligible for the 1 cent discount price. You only get to purchase one phone "upgrade" at the subsidized price every 2 years. You will have to pay full price ($400) minus the $250 discount they have right now, so it would still cost you $150.
Try calling ATT again, it seems the rep you talked to didn't know much about smartphones or their company's data plans (since they didn't know what tethering was), or about their warranty policies.

Unless your phone is very different to my UK version it will have settings to allow it to use USB and maybe you should look further into the set-up on the phone itself.
The settings I have are in
Start/Settings/Connections/USB to PC.
Also,
if you run Active Sync on your phone and select Menu the connection needs setting there for USB.

Bluetooth
Have you try teether with Bluetooth? It is not a fix but at least this would be a work around plan. I can teether with Bluetooth or USB connection.

Thanks for all the help and suggestion everyone. They've been very helpful.
tjhawkes, I've been using the USB to PC for as long as I have had the phone. I guess that's what was meant when it was suggested I configure the USB?
chompx2 - I don't have have bluetooth on my desktop PC.
Redpoint - my phone was a refurb so I guess no warranty for me. I would be happy to pay $150 to get a new one though if that's what it cost. I tried to get the representative on the phone to do it but she refused(!) thinking I could get it cheaper somewhere else. I looked on ebay and everyone seemed to be selling it for $250. So, if $150 is what it cost, then I'm game for that.
That said, I have an old Tilt with a broken screen. I was going to take the USB port from that phone and install it on the Tilt 2 and see if perhaps that was the problem all along. I just looked at the USB port in my Tilt2 and one of the bottom row has a pin missing. Must have broken off. However, I can't imagine that being the problem though since a regular USB on a computer only uses the top row. Sigh. Technology.

nathantw said:
Redpoint - my phone was a refurb so I guess no warranty for me. I would be happy to pay $150 to get a new one though if that's what it cost. I tried to get the representative on the phone to do it but she refused(!) thinking I could get it cheaper somewhere else. I looked on ebay and everyone seemed to be selling it for $250. So, if $150 is what it cost, then I'm game for that.
Click to expand...
Click to collapse
Appears I was wrong about having to wait until your contract was up to get the 1 cent deal (check out posts 13 and 14 on the following thread):
http://forum.xda-developers.com/showthread.php?t=739606&page=2
I say go for it, since it sounds like you have a hardware issue (pins on USB port damages).

nathantw said:
I was going to just buy a new Tilt 2, but thinking back the USB connector has been pretty flaky to begin with. Sometimes the unit will work when plugged in and sometimes I had problems. It could be that my phone was failing all this time and that's why it's been flaky, but others have had the same problem. Since I need tethering I might still buy a new HTC phone (I hate to do that since I'm not too thrilled with the way they design the phone) but just not the Tilt 2.
Click to expand...
Click to collapse
You will need to buy a phone that works on the AT&T high speed network. I don't think a "world" HTC phone will work with anything except EDGE.

I had the same no USB problem with my phone. Would charge fine via the cable, but no transfers, PC's wouldn't recognize it, etc, etc.
Took it into an AT&T store and they accepted it on the spot for a warranty exchange. They did the usual inspection for damage, water/moisture contact & such, but were happy to replace the phone for me.
I had a non-standard ROM on the phone, and changing the ROM and Hard-SPL back to stock via the MicroSD card was a bit of a challenge, but I did get it done in the end.
I was still able to sync via Bluetooth and use the Wifi Router on the phone for internet access for my PC, so overall, I would say that the lack of USB functionality wasn't a game ender for me, but I agree that it is annoying!
Cheers and good luck.

Because I like beating a dead horse with a stick, I thought I'd let you know what I ended up doing. I went to the AT&T store as suggested and they wouldn't exchange it. I called AT&T warranty and they wouldn't do it. The USB port's right audio pin got pushed into the phone so any type of USB damage would have ended up costing me over $300 for a new phone. I bought what I thought was the right port from a cellphone parts company in Hong Kong. Turned out the USB port was soldered onto the motherboard so I couldn't use the part. However, while the phone was open I pushed the pin back out and now the audio works again.
Syncing and tethering, however, is still dead. What's interesting was that it was working reliably, especially while on vacation just a week beforehand. Not sure what caused it to die.
So, I've basically given up. I fixed my old HTC Tilt (Kaiser) LCD screen and now I'm just going to tether with that phone instead. Sad because that phone is more reliable than the Tilt2. Too bad it didn't have the nice screen and a nice music interface.

Ouch, I had similar problems but with my Kaiser not my TP2 so I hope the same doesn't happen. I did some research and it turns out that the reason that micro USB connections are now the standard are that they have a much more reliable life cycle than the mini USB connectors the TP2 and Kaiser use (and lots of other Kaiser users complained of the same failure).
In brief, we're all doomed.

Headphone Audio Problem

Hi everyone!
I have had horrible audio through the 3.5mm jack. The audio sounds distorted and you cannot hear the words, just muffle. The bass on the other hand is overpowering. It sounds like the headphone jack is not plugged in all the way but it is. This happens with everything including youtube, movies, music, and even games. It's definitely not the headphones as both pair of headphones have the same problem and sounds just fine on my Evo 4g and pc. I have tried low audio hack, voodoo support, flashing new kernel and new rom, and wiping phone completely. Has anyone else had this problem? Anybody know of a fix? I love this phone except for this. If I can't get it figured I will have to sell it.
Thanks, Forrest.

ionsof said:
Hi everyone!
I have had horrible audio through the 3.5mm jack. The audio sounds distorted and you cannot hear the words, just muffle. The bass on the other hand is overpowering. It sounds like the headphone jack is not plugged in all the way but it is. This happens with everything including youtube, movies, music, and even games. It's definitely not the headphones as both pair of headphones have the same problem and sounds just fine on my Evo 4g and pc. I have tried low audio hack, voodoo support, flashing new kernel and new rom, and wiping phone completely. Has anyone else had this problem? Anybody know of a fix? I love this phone except for this. If I can't get it figured I will have to sell it.
Thanks, Forrest.
Click to expand...
Click to collapse
Maybe your phone needs repair? I being a audiophile owning Several Sennheiser headphones know the E4GT audio isn't all that... but it isn't as bad as your stating. goto sprint store plug ur headphones into there display version of the E4GT and see if it still persist. If it does, get some new canns.

went to the sprint store and tried my headphones. Sounded great. Went to best buy and tried a pair of beats and the sound is distorted. I guess my headphone jack is messed up. I hope the manufacturers warranty covers this.
Sent from my SPH-D710

How did this turn out? I have recently been using my E4GT for podscat daily via bluetooth and a pair of Sennheiser HD205 Headphones using Pocket Casts and only recently has it started it was sounding great prior to this week. Very scratchy and seems like it does not have enough power to drive the drivers? The Bluetooth Headphones seem to sound fine.
I also plug the Headphone jack to my Home Theater and wonder if this damaged anything?
I have not done a complete factory reset yet as this will be my last result. It is a stock E4GT rom and not rooted.
Not sure how long the warranty is on these phones?
Any ideas?
Thanks,
Mark

ionsof said:
went to the sprint store and tried my headphones. Sounded great. Went to best buy and tried a pair of beats and the sound is distorted. I guess my headphone jack is messed up. I hope the manufacturers warranty covers this.
Sent from my SPH-D710
Click to expand...
Click to collapse
Even if there wasnt a problem with your phone it would still sound distorted through a pair of Beats.

I agree Beats would not be a good test for the headphones. Way bass heavy and probably distorted.

ionsof said:
went to the sprint store and tried my headphones. Sounded great. Went to best buy and tried a pair of beats and the sound is distorted. I guess my headphone jack is messed up. I hope the manufacturers warranty covers this.
Sent from my SPH-D710
Click to expand...
Click to collapse
IF you have TEP you can go into a repair center and they could just replace the headphone jack, and it doesnt matter if you rooted cause sprint has no poicly against it.

Thanks I did call Sprint support and she suggested the same thing. The phone is still under warranty and she said they can look at the jack and if they are unable to repair they will get me another phone. I was hoping it was something Software related but I just did a hard reset and same problem. I use my headphone everyday for Podcast other wise I would not worry about it to much.
Thanks for the reply,
Mark

tprince1225 said:
IF you have TEP you can go into a repair center and they could just replace the headphone jack, and it doesnt matter if you rooted cause sprint has no poicly against it.
Click to expand...
Click to collapse
Since when is there no policy against it? I've always heard some of both, and even that certain techs won't work on it if it is rooted. I feel like it's always better to take it in stock, but that may just be my paranoia, who knows.
Sent from my SPH-D710 using Tapatalk

OK, as requested to take my phone to the store I did as told today after work. I am a Sprint shareholder and a strong supporter of Sprint. I like the company and am usually tolerant to issues related to coverage and technical limitations due to frequency limitations like Wimax, etc.
Well I have to admit I am a little ticked off. I went to the store and waited 15-20 min for service to be told I do not have TEP. The customer service person I spoke to yesterday knew this. So I was told I had two options.
1. 37.50 for them to repair it. I asked what you don't do any warranty replacement or work and he said no. My question is if this is the case it may revoke my warranty anyway? By paying with American Epxress for the purchase I have double warranty coverage. So that extends it to two years.
2. Call Samsung and have them repair or replace under warranty. Actually this is what the customer service lady told me the store would do. The clerk was very short and not helpful. Not rude but not very friendly or helpful either.
So now I will contact Samsung and see what the deal is there. If they tell me that Sprint working on it won't void the warranty then maybe I will have the store do it. Unless Samsung would send me another one and let me send mine into them. I will let them put a hold for the cost until they receive mine.
Thanks,

I called Samsung and that was an experience within itself.
I spent like 30 minutes on a chat session with tech support. I explained everything and the tech probably in India was going through a script. I explained early on I tried 4 different sets of headphones and did a Hard reset to eliminate and software conflicts. I figured a smart person would know that I went through all the typical measures. I did not even think of it but I may have been conversing with a Bot?
About 20 min into it the tech asked me if I took the battery out and reset the phone. LOL. Obviously reading from a script. He insisted that I take the phone to the store and try a pair of Samsung Headphones. After insisting over and over I finally went and got my Samsung earbuds and it was doing the same thing, finally he gives me another number to call for galaxy support. What a waste of time. After speaking to Galaxy Helpdesk I was well on my way to a RMA and shipping label.
So I shipped it back to Samsung today. Trying to activate a regular feature phone now so I will have a phone meanwhile.
Nothing like 15 or so years ago. I rememebr at that time I was with AT&T and if I had phone problems the next morning I had another phone at my door. I guess things have changed so much and the carriers let the OEM's deal with it of course unless you boot for the TEP fees? By paying for my original purchase with American Express they double the OEM warranty so I would assume that means I have two years now.

If you don't have TEP, you have to pay a convenience fee to have it repaired or replaced at the store. Don't blame Sprint that you chose to not have TEP. Basically, it's Sprint (or any carrier's) way of keeping plan prices low. By forcing customers to either pay Sprint for convenience (8 a month, or minimum 35 for a service visit) they get to keep the plan price. As a rep, I feel like TEP shouldn't be optional. If you had to sit there and listen to people complain all day that they have to pay for a repair (when they opted out of TEP), you would agree with me.
As for rooting, M&P says that we have to work on the device, or exchange it, even if it is rooted. Since customers don't know that, most techs won't both with it. If the customer screwed up their phone by rooting it, the metrics hit the store takes from doing the exchange isn't fair to the store personnel. If a customer is kind and polite, it's probably a different story for most stores

Yes I agree, I have been thinking of this the last couple days.
I understand the mess it would make if they had to handle all the warrantys for the OEM's. Unless they could turn it into a profit center by being paid by the PEM's to handle the repairs and warranty like a car dealship does. I think the OEM's are not interested?
My biggest conceren was the lady over the phone in customer service that told me your phone is still in warranty just take it to one of the repair sotres and they will take care of you by either repairing or replacing the phone. This built up a expectation of superior customer service only to be told at the store that we do no deal with OEM warranty but I can fix it for you for 37.50. Again I am a strong supporter of Sprint a long term stock holder. So I don't let these things get to me but I do observer what a typical customer would feel and I can tell you they would have walked out and went straight to AT&T or Verizon. Granted they would deal with the same issues there if not worse.
The rest of my experience has been short of exceptional with them assisting me to configure another phone to use in the short term. One of the phones would not go into program mode and they assisted me very professionaly and friendly.
My only snag is the builtup expectation only to be told something totally different.
My other concern is if they are not a certified warraty repair even though I pay the 37.50 for the repair. I would think this would void the OEM warranty if they opened it and saw repairs made?
Thanks,

Any update on this?
I am having the same problem BUT it's not the jack!! I can connect my phone to my car aux and it's fine.. Only sucks when using the headset. It also is like a EQ is turned on and it's blocking the mid range (only with the headset!!!!). Seems like software not hardware. Did you notice the same thing? Did you get this fixed?
mmorrismm said:
OK, as requested to take my phone to the store I did as told today after work. I am a Sprint shareholder and a strong supporter of Sprint. I like the company and am usually tolerant to issues related to coverage and technical limitations due to frequency limitations like Wimax, etc.
Well I have to admit I am a little ticked off. I went to the store and waited 15-20 min for service to be told I do not have TEP. The customer service person I spoke to yesterday knew this. So I was told I had two options.
1. 37.50 for them to repair it. I asked what you don't do any warranty replacement or work and he said no. My question is if this is the case it may revoke my warranty anyway? By paying with American Epxress for the purchase I have double warranty coverage. So that extends it to two years.
2. Call Samsung and have them repair or replace under warranty. Actually this is what the customer service lady told me the store would do. The clerk was very short and not helpful. Not rude but not very friendly or helpful either.
So now I will contact Samsung and see what the deal is there. If they tell me that Sprint working on it won't void the warranty then maybe I will have the store do it. Unless Samsung would send me another one and let me send mine into them. I will let them put a hold for the cost until they receive mine.
Thanks,
Click to expand...
Click to collapse

Any update.. I have the same issue BUT...
All,
I am now having the same issue BUT I can confirm that IF I connect to my car AUX or some other amp it works fine!!! It's only a problem when I connect to headsets!! Not only that it seems to be like their is an EQ effect causing the mid range and voice freq. to be cut off (I can listen to music and all is normal but the singers voice is gone (nulled out). Again this ONLY happens with headsets not an amp or AUX.. Very odd and must be something software NOT hardward like the connector etc. BTW that's with either 3 or 4 contact headsets!
HELP!
mmorrismm said:
OK, as requested to take my phone to the store I did as told today after work. I am a Sprint shareholder and a strong supporter of Sprint. I like the company and am usually tolerant to issues related to coverage and technical limitations due to frequency limitations like Wimax, etc.
Well I have to admit I am a little ticked off. I went to the store and waited 15-20 min for service to be told I do not have TEP. The customer service person I spoke to yesterday knew this. So I was told I had two options.
1. 37.50 for them to repair it. I asked what you don't do any warranty replacement or work and he said no. My question is if this is the case it may revoke my warranty anyway? By paying with American Epxress for the purchase I have double warranty coverage. So that extends it to two years.
2. Call Samsung and have them repair or replace under warranty. Actually this is what the customer service lady told me the store would do. The clerk was very short and not helpful. Not rude but not very friendly or helpful either.
So now I will contact Samsung and see what the deal is there. If they tell me that Sprint working on it won't void the warranty then maybe I will have the store do it. Unless Samsung would send me another one and let me send mine into them. I will let them put a hold for the cost until they receive mine.
Thanks,
Click to expand...
Click to collapse

Same Problem
gohuge said:
All,
I am now having the same issue BUT I can confirm that IF I connect to my car AUX or some other amp it works fine!!! It's only a problem when I connect to headsets!! Not only that it seems to be like their is an EQ effect causing the mid range and voice freq. to be cut off (I can listen to music and all is normal but the singers voice is gone (nulled out). Again this ONLY happens with headsets not an amp or AUX.. Very odd and must be something software NOT hardward like the connector etc. BTW that's with either 3 or 4 contact headsets!
HELP!
Click to expand...
Click to collapse
I too am having the same exact problem. Sounds works fine in my car via aux, works fine at my desk via normal speakers and works fine on my portable speakers. But each time i connect it to a headset both 3 and 4 contact heads it messes up. The midrange sound is missing when playing clear audio (MP3) and it is really distorted when playing songs via youtube and such.
I have tried all the following with no luck:
I have opened the phone physically examined the headphone jack
I have reset/restored the firmware.
Installed CM10 b2 and tried to see if somehow it would cause the audio drivers to become unstuck.
Installed CM10 b2 and added Team Ac!d samsung sound drivers to see if that would work.
[/LIST]
Some background info: was running CM10 b2 with the team Ac!d version 4 drivers flashed. (they did not work for me at all)
When i reverted back to the Official Samsung EL26 rooted rom i noticed the problem when i attempted to play a song via youtube.
I hope someone else has some insight into this problem.
best of luck to all of you.

It's a hardware issue... It's the jack and the assoicated module/circuit it's attached to. I pulled my phone apart and did some looking. Once I realized it was part of a circuit I knew what the issue was. I've seen this kind of design in other electronics I've worked on in the past. The circuit is there to detect if what is plugged in is a headphone vs. an amp etc. If you ever noticed when you set the volume at one level with the headset then unplug it and plug into an amp the volume level change/isn't the same. That's what the circuit is designed to do (reduce vol. level when a headset is detected so it doesn't blast your ears off). Once I determined this I brought the phone to Sprint and told them what the problem was and explained it they tested then took my advice and changed the modular headphone assembly and that fixed it. Any I didn't even charge Sprint for my tech time!
thebomber123 said:
I too am having the same exact problem. Sounds works fine in my car via aux, works fine at my desk via normal speakers and works fine on my portable speakers. But each time i connect it to a headset both 3 and 4 contact heads it messes up. The midrange sound is missing when playing clear audio (MP3) and it is really distorted when playing songs via youtube and such.
I have tried all the following with no luck:
I have opened the phone physically examined the headphone jack
I have reset/restored the firmware.
Installed CM10 b2 and tried to see if somehow it would cause the audio drivers to become unstuck.
Installed CM10 b2 and added Team Ac!d samsung sound drivers to see if that would work.
[/LIST]
Some background info: was running CM10 b2 with the team Ac!d version 4 drivers flashed. (they did not work for me at all)
When i reverted back to the Official Samsung EL26 rooted rom i noticed the problem when i attempted to play a song via youtube.
I hope someone else has some insight into this problem.
best of luck to all of you.
Click to expand...
Click to collapse

Hardware Issues Thread

Does anyone else have some phone hardware issues?
My power button works only if you press the back of it and my USB port randomly disconnects from PC mounting. I don't understand how this phone is supposed to last 2 years. I've had mine for 9 1/2 months and it already has some problems.

Amphibliam said:
Does anyone else have some phone hardware issues?
My power button works only if you press the back of it and my USB port randomly disconnects from PC mounting. I don't understand how this phone is supposed to last 2 years. I've had mine for 9 1/2 months and it already has some problems.
Click to expand...
Click to collapse
Yeah I'll be possibly replacing my power button soon. For as great a phone as this is it does have some major hardware issues..
I think Verizon must pay HTC less than the other major stores..
The Eris had a bad trackball but the hero worked great..
Never had the Inc so I can't speak for it..
This phone has the bad charge port and power button but the evo, evo 3d, etc all seem really solid..I think the Inc s even has less complaints.
Idk though.
Sent from my Incredible 2 using xda premium

Yeah, this is probably my last HTC device for a while though as my next one will be the Galaxy Nexus or the S3 depending on release date specs, etc.

I know this is not completely on topic, as it was a software problem, but my phone lost the ability to receive texts whenever I flashed anything. Apparently it was a problem with the code and I found a hot fix from the Inc to fix it.
I don't think we should be running into code problems from a year ago still.

Amphibliam said:
Yeah, this is probably my last HTC device for a while though as my next one will be the Galaxy Nexus or the S3 depending on release date specs, etc.
Click to expand...
Click to collapse
If the galaxy nexus runs anything like the nexus s 4g from sprint I would avoid that phone, my fiance has one and I had to root it just to get it to work work better but it still has issues like slow to load web pages and not connecting to the market both over mobile network and wifi
Sent from my ADR6350 using Tapatalk 2 Beta-5

1. You probably had a lemon.
2. Read a Gnexus review
3. Issues: battery life and signal
4. 4.0.4 fixes signal
5. AOKP with GLaDOS/lean kernel fixes battery
6. You now have a phone with no issues that runs with no lag.

My power button was broken the day I got it. I told the Verizon rep that I couldn't press the top button correctly (being left handed doesn't make it any better). He said it was fine so I just believed him. I got a silicon case with a "button replacement" for the power button. It would push the button in. I can't live without the case. It takes me forever to lock the phone without the case.

USB mode
When i connect my usb to pc it doesnot show the diskdrive in my computer...i did check in settings and selected DISK DRIVE option but it does not show the drive in my pc...but my phone charges on connecting it to pc...i am all confused what to do....

knock on wood ive never had an issue with the htc phones ive owned...my inc2 has been rock solid since i got it last july, and my og inc is still chugging along (now being used by my parents) 2 years later
my wife's tbolt has been fine hardware-wise, just the general terrible battery life associated with first gen lte devices
my other experiences with non htc are mixed: my first fascinate lasted from october 2010 until last june when the speaker gave out (inc2 was actually a warranty replacement for it), but the 2nd one i had (donation) was pretty solid and is also currently being used by my parents (not sure which one uses the og inc and which uses the fascinate)
when i had a droid x, it was ok on the hw front...but generally speaking moto is ok with that...its the software issues that kill you

rushabh62 said:
When i connect my usb to pc it doesnot show the diskdrive in my computer...i did check in settings and selected DISK DRIVE option but it does not show the drive in my pc...but my phone charges on connecting it to pc...i am all confused what to do....
Click to expand...
Click to collapse
Depending on what Rom you are using you may have to unselect the ask me every time option.
Sent from my ADR6350 using Tapatalk 2 Beta-5

I recall people having power button issues a few months after the phone came out and some of them returning it because of it. I mainly saw it on another forum but occasionally it popped up here.
I've had the USB issue be weird but only on my Mac, when I use the phone on a Windows desktop it's been fine with USB.
I got this the day it released and have been more than happy with it but I may jump ship to the Inc. 4g LTE or the rumored device for fall. I don't want to jump ship but I feel like this is going the way of the Eris. Promised an update to 2.1 for "Q1" only to have it come out much much later. I like the phone a lot but I'm left wanting a bit more.

DINC2 Issues
Amphibliam, in my experience with the DINC2, the random USB disconnects are a pre-cursor to the micro-USB port failing completely. I had to get my phone replaced under warranty at 11 months due to this. No power button issues with either phone.
On a positive note, the new phone is much better. The old phone's display was pulled away from the glass on the left side and had been that way since day 1. The old phone would also FC voice input if the orientation of the phone was changed from landscape to portrait or vice-versa and would also not work when I had my bluetooth headset enabled (it works now with the headset enabled but I still have to talk into the phone's microphone).
I am now VERY careful with the charging port as I need this phone to last 12 more months. I have found on eBay where the charging port module can be purchased relatively cheaply and it really doesn't look too bad to replace since my warranty ends this month.

sleepit said:
I am now VERY careful with the charging port as I need this phone to last 12 more months. I have found on eBay where the charging port module can be purchased relatively cheaply and it really doesn't look too bad to replace since my warranty ends this month.
Click to expand...
Click to collapse
Here's a note on VZW's forums that describe the repair (briefly) -
https://community.verizonwireless.com/message/803023#803023
Just an update for those who don't have the warranty for some reason and don't mind DIY repair...
New USB port pcb board was $16 on ebay. Replacement requires a star tip screwdriver and involves removing about 10 screws and disconnecting a couple of small flex cables. No soldering required. It was not hard, but it's always better to let somebody experienced do the repair
Click to expand...
Click to collapse
Sounds like you'd just need something like this.

Oreo Bluetooth issues

So now that Oreo has been out for some time and there is still no fix insight for BT issues on nearly half of productions cars today. As a consumer, what can one do? I mean my phone is basically a paper weight inside a car, its against the law to use it without BT, and it basically creates a hazard situation when it randomly stops working while driving. In a few weeks I am headed to a trip where I'll be driving for many hours daily for over 1 week. I obviously need a functional BT since I use it for directions and calls.
I understand bugs happen, but as far as I know this bug is 4 month old since first release of DP......knowing Goggles attitude not giving a fck, this could last months as it did on 7.1
Isnt this reasonable, if device is under warranty manufacture must either replace it or provide a full refund? Thats how it worked with every since piece of electronics I have ever returned under warranty

i expect there will be a few replies here with the various other threads already on this subject but i will say that my Oreo and my Ram truck with Uconnect has only one issue and that is the song information for things like Pandora dont update and generally stay on the initial song played.
other that issue i make and receive calls and text via the stereo with no issues. maybe its varies with other car makers product but with Uconnect it works as expected.
i also assume you have tried having both products for the device and re-pair?

kolyan said:
So now that Oreo has been out for some time and there is still no fix insight for BT issues on nearly half of productions cars today. As a consumer, what can one do? I mean my phone is basically a paper weight inside a car, its against the law to use it without BT, and it basically creates a hazard situation when it randomly stops working while driving. In a few weeks I am headed to a trip where I'll be driving for many hours daily for over 1 week. I obviously need a functional BT since I use it for directions and calls.
I understand bugs happen, but as far as I know this bug is 4 month old since first release of DP......knowing Goggles attitude not giving a fck, this could last months as it did on 7.1
Isnt this reasonable, if device is under warranty manufacture must either replace it or provide a full refund? Thats how it worked with every since piece of electronics I have ever returned under warranty
Click to expand...
Click to collapse
No issues here currently

Metadata does not update is one of my issues too. I noticed that there are many random issues. Sometimes it works 100%, other times it doesn't connect at all or disconnects while driving
Most modern cars have problems. I know it doesn't work on all BMWs , then I saw many repotting the same on Audis, VWs, Hondas, and Toyotas. All reported cars are like 2013-1014 and up
Repairing doesn't fix anything

Major hardware issue with Google Pixel...stop wasting time resetting phone.
Hi,
Google Pixel phone has serious Bluetooth incompatibility issue and the company keeps saying as long as it can connect to at least one device it is not their problem. After six months of struggling of factory resets and replacement under warranty the support team did acknowledge to me that it is a major hardware problem that it cannot communicate with other devices, especially car audio system. Nothing can be done whatsoever to fix the matter.
As part of industry standard it is common practice for Bluetooth connection to not have an issue, especially for a smartphone costing $700 plus. As a standard operating procedure, a hardware compatibility problem should have been checked before selling such defective phones. I wonder what is it that they check as part of quality assurance from Google brand.
I had been using three generations of iPhones before, a Samsung Galaxy S7 edge with my 2013 BMW 528i before switching this poorly made device. Often times, rather each time I reached out to the Project Fi support, every team member asked me to go get the car upgraded. I have had my car inspected under the four year free warranty, however now it would cost me hundreds of dollars to get another diagnosis. I recently tested iPhone 6 with iOS 11 and also iPhone 7 from a friend. This same friend told me that cars are specifically made to be compatible with iPhones on purpose or the car OS is tested for iPhones alone. That does not sound logical to me, since my car is four years old and the other newer phones can talk to it without a flaw.
It shows clearly that Google is not interested in the phone business when there are so many users complaining about one of this fundamental features of what is expected from an advanced smartphone.
I request your help in getting this word out so users stop buying a substandard device based on brand name.
Viswanath

its not just OEM radios, my Kenwwod Excelon wont connect to Padora/Spotify anymore

Android Pay NFC chip

Monday and Tuesday I used my android pay at work and then the past two days the NFC chip isn't being picked up. I noticed that it's not as strong as the one in my previous phone but is this chip weaker than other phones apple or android?

Make sure you're using the right part of the phone. The NFC chip is apparently just under the dual camera area.

The logo is the NFC area. Don't slap it against the top edge like an iPhone and you should be ok.

I'd say there's definitely something wrong with the NFC chip, maybe it's just under-powered, it's really hit or miss for me. Tried using Android Pay in 4 different shops, and it only worked once. I used both the area under the rear camera and around the Razer logo, no luck.

Definitely something wrong with my nfc chip too. Android pay works sometimes and not other times. Totally hit or miss
Sent from my Phone using Tapatalk

I think it's a bit hit or miss depending on the payment terminal. As strength seems to vary depending on shop.

Yeah, this phone is absolutely brutal for NFC range.

Tried it at lunch in my local fast food shop and took about 10-15 seconds to get it to work. I really miss the power of the iPhones NFC chip as it was as quick as taking it out your pocket and holding it near the terminal, scan the finger and done.
Now its like taking it out the pocket, unlock the phone then wave it around for 10-15 seconds to get the phones nfc chip detected.

I've tried at multiple vendors, it has worked at all for me. I just hold right under the camera on the scanner and it works every time.

never had an issue with mine scanning.... i do have an issue where it scans multiple times in succession, which causes the transaction be to declined for using multiple cards. Reading NFC tags read multiple times too.

My phone at the location did beep a few times and then send me a Android Pay error request form to fill out on the phone. Its a shop at work so not the worst place for it to fail on me but only happened at this location to me so far.

The chip really is weak or has a serious issue
half the shops I try it at say that i'm trying to use 2 contactless methods at once while the rest don't work at all

All I have to use it with is vending machines around here. I've had it work the times I've used it, but each time it would read incorrectly, forcing me to try again (working the second time).

the nfc chip doesnt seem to be as strong as it has been in my iPhone 6s Plus but its too hit or miss to say if its the phone or the contact payment terminal where the fault is. I have a local Tesco i have no problems with at 3/4 desks and one where it doesnt work at all.
The shop have said some people have issues at this desk but doesnt explain the one terminal at work in our shop where it worked for the 1st two days with some hassle and now doesn't work at all.
Ive been told to unlock the phone hold it to the terminal and wait for the tick before removing the phone but sometimes at the local shop at work in the 2 days it would error 1-3 times before being successfull however i just gave up at the point it didnt work at all on day 3

based on the poor nfc chip which i can only assume is hardware related as i dont see software correcting the issue im going to invest in an android watch with a nfc chip in it and use that.
Currently when i switched over from iPhone 6s Plus and iWacth 1st gen i picked up a Razer Nabu watch to get me through to xmas but feel i need a bit more than the smart features this is currently providing me with. Its not got any support as such as the data from the watch doesn't want to communicate with Google fit and do miss the nfc.
Unsure which watch to get so looking at this currently