Develop Bugs

Problem with mic

Hello!
I have bought recently a Sony Xperia XA1 Ultra and I´m experiencing this problem with its microphone. Sometimes when Im recording a voice message in WhatsApp, the mic sort of "shuts off" in the middle of recording, where my friend then hears some static noises and the voice message ends abruptly, even though it should have run longer. Has anyone experienced the same problem and could tell me how to solve this?
Thanks!

olegathor said:
Hello!
I have bought recently a Sony Xperia XA1 Ultra and I´m experiencing this problem with its microphone. Sometimes when Im recording a voice message in WhatsApp, the mic sort of "shuts off" in the middle of recording, where my friend then hears some static noises and the voice message ends abruptly, even though it should have run longer. Has anyone experienced the same problem and could tell me how to solve this?
Thanks!
Click to expand...
Click to collapse
The problem is an issue with microphone permissions from another app that is still running in the background. For me it seems that Facebook messenger seems to disable my microphone entirely. Any video recorded with my camera has no audio. Snapchat no audio, can't use speakerphone during a call but regular phone calls with phone up to head work fine. I've been using an appkiller to disable all running apps and this eliminates the issue. This has been a problem since I bought the phone in august or july, along with anything audio played from the phone cutting off gradually as if someone was slowly turning down the volume. I'd check the volume and it was up to max. Sony issued an update in august that seemed to fix the problem but now it's back as of the last update a few weeks ago. I'm also having problem with bluetooth turning off as soon as it turns on and white bright spots behind the screen that bestbuy tells me is water damage however the phone has never near anything wet ever.

jaybles said:
The problem is an issue with microphone permissions from another app that is still running in the background. For me it seems that Facebook messenger seems to disable my microphone entirely. Any video recorded with my camera has no audio. Snapchat no audio, can't use speakerphone during a call but regular phone calls with phone up to head work fine. I've been using an appkiller to disable all running apps and this eliminates the issue. This has been a problem since I bought the phone in august or july, along with anything audio played from the phone cutting off gradually as if someone was slowly turning down the volume. I'd check the volume and it was up to max. Sony issued an update in august that seemed to fix the problem but now it's back as of the last update a few weeks ago. I'm also having problem with bluetooth turning off as soon as it turns on and white bright spots behind the screen that bestbuy tells me is water damage however the phone has never near anything wet ever.
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Click to collapse
Hmm interesting! I didn´t install Facebook Messenger on my phone, so it must be some other app, that the mic has a problem with, I´ll play around with them then. But thank you for your reply, hopefully Sony will release another update soon, that will fix these issues! Although I didn´t encounter any problems with audio, bluetooth or the screen spots ... yet :laugh: Sounds terrible though!

Having similar problem mic works when it wants to but will not work in regular calls didn't have this problem until the oreo update and Sony has no clue how to fix it they replaced the mic but it still fails it passes all test just won't work in call. Tried to reset used the Sony repair app, prayed to all the gods so I knew at least one heard me and nothing.

Problem with Android 8.1 Beta and WhatsApp

Hello everyone, someone had problems with the Android 8.1 beta and the WhatsApp application? Since I updated, by pressing Play and taking the phone to my ear to listen to an audio message, it sounds through the external speaker (not the internal one). As if that were not enough, by plugging the proximity sensor the audio sounds with the volume of the Telephone application (not the multimedia one), which is usually quite high. If I discover the sensor, it sounds with the multimedia volume. Is it just a beta problem? Did someone else have this problem? Thank you all!

Sensor
I had the same problem. And issues with the camera too !! The photos with flash get black.

The final version of Android Oreo is also having this problem

Yes, same problem but I don't know a fix.
Did you report this to Google?

Same here, 8.1 final, got the OTA yesterday. A factory reset didn't help. I found this post on google forums about the issue: https://productforums.google.com/forum/#!topic/nexus/mlFRoZ07yq8;context-place=forum/nexus

I have the same problem, but in additon to that, while listening to a voice (coming out from the speaker whilt near my ear), if I receive any notification, the voice switches to the earpiece.
Before the OS update it was the othwr way arround, the voice was coming out of the earpiece correctly, but switches to the soeakerphone when I reveive any notification
I am using a nexus 5x

This is a known issue. It was first noticed / introduced in Android 8.1, around Dec/17.
It's not a problem with Android per say, but how the app implement or work with the platform. In other words, the app need to get fixed, adjusted to the new platform. Other apps, like Google Allo and Telegram have been reported to have the same problem, by some users.
I submitted a bug report myself to Whastapp and got this response:
Hi,
Thanks for your message.
Sorry for the inconvenience. We are aware of the issue and we are working on fixing it in a future update of WhatsApp. Unfortunately, we can't comment on any future release dates at this time.
Best Regards,
Murdock
WhatsApp Support Team
Click to expand...
Click to collapse
Lot's of other people have experienced this problems as evident in googles forum. I'm new so I can't post the link here.
I recommend submitting a bug report in Whatsapp to influence them to make an effort to fix this as soon as possible. It's been 3 months already. To submit, in Whatsapp got to settings> Help> Contact us. Post a quick description of the problem, click next.

Whatsapp audio error

hello, since my nexus 5x is back from service with replacement motherboard, I upgraded to OREO 8.0 and then 8.1 both in stock and now with Twrp and magisk I have the following problem with whatsapp:
-listening to a voice message, away from face, the sound comes out of the speaker at low volume, bringing it closer to the face, the screen turns off properly but the sound always comes out of the speakerphone speaker at higher volume! never leaves the phone capsule !!
the proximity sensor works correctly.
some idea?
I already tried hard reset etc ..

I have the same problem, also motherboard replaced device.
I was looking for a solution and found this thread

the only temporaly help i found is to mod the audio with dolby mod, so i have the audio in the both speaker!
but it'snt helpfull! :crying:

I have the same problem, my phone is stock, not rooted and got the motherboard changed a few months ago. but i've noticed this particular problem just a couple of weeks ago. hope there's a fix!
P.S. the problem occurs just with Whatsapp, i don't have this problem on audio messages in Telegram

according to you, it's to send another time to LG asking for help?

drugo732 said:
hello, since my nexus 5x is back from service with replacement motherboard, I upgraded to OREO 8.0 and then 8.1 both in stock and now with Twrp and magisk I have the following problem with whatsapp:
-listening to a voice message, away from face, the sound comes out of the speaker at low volume, bringing it closer to the face, the screen turns off properly but the sound always comes out of the speakerphone speaker at higher volume! never leaves the phone capsule !!
the proximity sensor works correctly.
some idea?
I already tried hard reset etc ..
Click to expand...
Click to collapse
Same problem here, only with WhatsApp. I would say the problem is related to Android Oreo, both 8.0.0 and 8.1.0, I have this problem since I updated my phone.

Same problem here but with Nexus 6P.

i don't think so... I really believe it might be related of Oreo update and something with the app itself... otherwise it would have happened in other apps too!

Same problema since I update to Oreo stock 8.1. ?

Same here. After updating to Oreo 8.1

Any Solution? ?

Now in telegram too
mrzedess said:
P.S. the problem occurs just with Whatsapp, i don't have this problem on audio messages in Telegram
Click to expand...
Click to collapse
with the last security update of android 8.1 on my nexus 5x i've the same problem every time in Whatsapp and sometimes in Telegram...

Downgrade to Android 8.0
drugo732 said:
hello, since my nexus 5x is back from service with replacement motherboard, I upgraded to OREO 8.0 and then 8.1 both in stock and now with Twrp and magisk I have the following problem with whatsapp:
-listening to a voice message, away from face, the sound comes out of the speaker at low volume, bringing it closer to the face, the screen turns off properly but the sound always comes out of the speakerphone speaker at higher volume! never leaves the phone capsule !!
the proximity sensor works correctly.
some idea?
I already tried hard reset etc ..
Click to expand...
Click to collapse
----------------------------
Downgrade from Android 8.1 to 8.0.
Search for: developers google factory images nexus
After this inactivate automactic system update on Developer options and keep 8.0 version until Google releases a version (perhaps 8.2 or 9) that fix this problem.

Pixel XL - No sound from speakers

Alright guys, I've got a problem I haven't quite dealt with before:
I've got no sound coming from my "external" phone speakers. The in-ear speaker works fine, and so does the mic. That means I can take phone calls just fine. Listening to Whatsapp voice messages is a challenge because Whatsapp uses the speakers which means the message plays with no sound, that is until I hold the phone to my face and the prox switch tells the app to play through the ear speaker. No YouTube videos or Snapchat sounds.
I looked around the forums and such but didn't find anything. I've checked all the system settings I know to check, but nothing I can find is "muting" the sound. My apps list is fairly standard. Stock rom and kernel, unlocked since day 1 but without even a recovery installed. Basically a factory phone.
What are you guys thinking? I'm happy to try basically anything. Even thinking of slapping a ROM into this beast to see what happens, although I doubt there's too much development going on for a 2yo phone...
Cheers!

Update:
I've got intermittent sound. I haven't opened the phone and have no reason to think water ingress could be the problem, but I can't think of a reason that the speakers would work intermittently. Sounds more like a hardware problem than a software problem to me. Anyone else?

It also happened to me except I didn't have any sound coming from both speaker and the earpiece. Not sure what happened though.

I Have Seen The Future said:
It also happened to me except I didn't have any sound coming from both speaker and the earpiece. Not sure what happened though.
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Click to collapse
Well it only has one speaker. As for the others most likely hardware related.

taygeezy said:
Update:
I've got intermittent sound. I haven't opened the phone and have no reason to think water ingress could be the problem, but I can't think of a reason that the speakers would work intermittently. Sounds more like a hardware problem than a software problem to me. Anyone else?
Click to expand...
Click to collapse
Weirdly, I'm stuck in unreliable-sound limbo. I get sound most of the time, but speaker sound disappears occasionally with no predictability that I've found. Interestingly, If I mash or smack the bottom of the phone phone screen by the speakers, sometimes sound will come back on briefly or entirely. Weird, huh? Not sure what could be causing a connection problem. Maybe I'll open up the phone eventually and find out.

Volume reduces significantly if video calls interrupted by cell phone calls

Hi Guys,
I have a peculiar problem. I run Android version 10 on One Plus 7T Version 10.3.2.HD65AA, Model HD1901
I do a lot of video calls on my job . When I am on a video call on a loud speaker and it is interrupted by cell phone call, even if i accept or reject the cell phone call, my loudspeaker volume significantly reduces to be inaudible levels .The volume is maximum , but its inaudible. I have to disconnect the video call and restart the phone to be able to converse on loud speaker. This is very irritating and affecting my job. I have tried to search a lot and have not found any effective answer . This happens even with headphones .
I notice this typically on whatsapp video call and browser based video calls like doxy.me. With zoom and google meet, i am logged out if i accept the cell phone call, so i have to rejoin the meetings and the sound level is audible.
I would really appreciate any piece of advice on solving this issue as its interfering with my job, besides being a nuisance.
PS : I have had to factory reset my phone twice recently for other reasons as below and it still has not solved this issue .
1. I had missing icons in my top shelf in contact app ( plus sign , delete button , hamburger bottom) and file app (hamburger sign , find button and delete bin) after one particular update
2. Had notification problems which again needed factory reset
Thank you all in advance

amrut24 said:
Hi Guys,
I have a peculiar problem. I run Android version 10 on One Plus 7T Version 10.3.2.HD65AA, Model HD1901
I do a lot of video calls on my job . When I am on a video call on a loud speaker and it is interrupted by cell phone call, even if i accept or reject the cell phone call, my loudspeaker volume significantly reduces to be inaudible levels .The volume is maximum , but its inaudible. I have to disconnect the video call and restart the phone to be able to converse on loud speaker. This is very irritating and affecting my job. I have tried to search a lot and have not found any effective answer . This happens even with headphones .
I notice this typically on whatsapp video call and browser based video calls like doxy.me. With zoom and google meet, i am logged out if i accept the cell phone call, so i have to rejoin the meetings and the sound level is audible.
I would really appreciate any piece of advice on solving this issue as its interfering with my job, besides being a nuisance.
PS : I have had to factory reset my phone twice recently for other reasons as below and it still has not solved this issue .
1. I had missing icons in my top shelf in contact app ( plus sign , delete button , hamburger bottom) and file app (hamburger sign , find button and delete bin) after one particular update
2. Had notification problems which again needed factory reset
Thank you all in advance
Click to expand...
Click to collapse
Update to open beta 3

amrut24 said:
Hi Guys,
I have a peculiar problem. I run Android version 10 on One Plus 7T Version 10.3.2.HD65AA, Model HD1901
I do a lot of video calls on my job . When I am on a video call on a loud speaker and it is interrupted by cell phone call, even if i accept or reject the cell phone call, my loudspeaker volume significantly reduces to be inaudible levels .The volume is maximum , but its inaudible. I have to disconnect the video call and restart the phone to be able to converse on loud speaker. This is very irritating and affecting my job. I have tried to search a lot and have not found any effective answer . This happens even with headphones .
I notice this typically on whatsapp video call and browser based video calls like doxy.me. With zoom and google meet, i am logged out if i accept the cell phone call, so i have to rejoin the meetings and the sound level is audible.
I would really appreciate any piece of advice on solving this issue as its interfering with my job, besides being a nuisance.
PS : I have had to factory reset my phone twice recently for other reasons as below and it still has not solved this issue .
1. I had missing icons in my top shelf in contact app ( plus sign , delete button , hamburger bottom) and file app (hamburger sign , find button and delete bin) after one particular update
2. Had notification problems which again needed factory reset
Thank you all in advance
Click to expand...
Click to collapse
Not sure if OB 3 fixed the issue..but this has been issue for me for quite sometime...usually volume automatically increases after a minute or so..

ej8989 said:
Update to open beta 3
Click to expand...
Click to collapse
I did update to open beta 3. Unfortunately that has not helped.. The volume still went down when the phone call came.
This is frustrating honestly.
Thank you for your help though.

ram4ufriends said:
Not sure if OB 3 fixed the issue..but this has been issue for me for quite sometime...usually volume automatically increases after a minute or so..
Click to expand...
Click to collapse
It did not :crying:

amrut24 said:
I did update to open beta 3. Unfortunately that has not helped.. The volume still went down when the phone call came.
This is frustrating honestly.
Thank you for your help though.
Click to expand...
Click to collapse
ej8989 said:
BUG: Phone speakers won't work after video calling
Device: Oneplus 7T on 10.0.9HD65AA
How to reproduce:
1. Video call using facebook messenger or similar app
2. Play music or video thru speakers, they won't work
3. Restart phone, speaker will work again
*note: there is a faint sound coming from the earpiece, like when you're calling someone
Already reported this to OnePlus. Very frustrating bug.
Click to expand...
Click to collapse
My problem could be this bug that u reported. Did they reply back to you?

I just had this happen when using MS Teams on a conference call. I had speakerphone enabled, and a call came in. I declined the call, but the Teams call switched to the earpiece (which was of lower volume). To fix, I just switched from Speaker, to Device and then back to Speaker. This happens on AOSP (on my OnePlus 5T) as well.
I don't think it's an Oxygen problem, but it's something that can likely be fixed if they know about it.

xocomaox said:
I just had this happen when using MS Teams on a conference call. I had speakerphone enabled, and a call came in. I declined the call, but the Teams call switched to the earpiece (which was of lower volume). To fix, I just switched from Speaker, to Device and then back to Speaker. This happens on AOSP (on my OnePlus 5T) as well.
I don't think it's an Oxygen problem, but it's something that can likely be fixed if they know about it.
Click to expand...
Click to collapse
Thank you. I ll give that a try next time. Will let you know how that turns out. Thanks again for the tip

amrut24 said:
My problem could be this bug that u reported. Did they reply back to you?
Click to expand...
Click to collapse
Open Beta 3 fixed it for me. I came from Stable 10.0.9.

amrut24 said:
Thank you. I ll give that a try next time. Will let you know how that turns out. Thanks again for the tip
Click to expand...
Click to collapse
After installing AOSP on the 7T, this continues to happen with Microsoft Teams meetings when I have speaker enabled, receive a phone call and decline it, and it switches automatically to earpiece.
The solution of switching to earpiece in Teams and then back to speaker fixes it. All without disconnecting from the meeting.

xocomaox said:
I just had this happen when using MS Teams on a conference call. I had speakerphone enabled, and a call came in. I declined the call, but the Teams call switched to the earpiece (which was of lower volume). To fix, I just switched from Speaker, to Device and then back to Speaker. This happens on AOSP (on my OnePlus 5T) as well.
I don't think it's an Oxygen problem, but it's something that can likely be fixed if they know about it.
Click to expand...
Click to collapse
So this did work for me. Today when the volume reduced after a phone call during my zoom meeting, I plugged in my ear phones and then removed them after 2 min, the volume was back to full and audible.
Thanks a lot for this tip. It's a life saver for me. Really appreciate it.

amrut24 said:
So this did work for me. Today when the volume reduced after a phone call during my zoom meeting, I plugged in my ear phones and then removed them after 2 min, the volume was back to full and audible.
Thanks a lot for this tip. It's a life saver for me. Really appreciate it.
Click to expand...
Click to collapse
You're welcome. It's more of a workaround because it seems audio routing is just wonky in Android. I'm not sure if iOS does this but I can test that later with wife's phone.

xocomaox said:
I just had this happen when using MS Teams on a conference call. I had speakerphone enabled, and a call came in. I declined the call, but the Teams call switched to the earpiece (which was of lower volume). To fix, I just switched from Speaker, to Device and then back to Speaker. This happens on AOSP (on my OnePlus 5T) as well.
I don't think it's an Oxygen problem, but it's something that can likely be fixed if they know about it.
Click to expand...
Click to collapse
Yep! Same here, MS Teams meeting, BT headset, dropped incoming call to voicemail and meeting volume became inaudible, so I had to drop and reconnect. Very inconvenient, especially because I was the meeting's host. I will try to switch audio device in Teams next time, kudos for that!