Problem with Android 8.1 Beta and WhatsApp - Nexus 5X Q&A, Help & Troubleshooting

Hello everyone, someone had problems with the Android 8.1 beta and the WhatsApp application? Since I updated, by pressing Play and taking the phone to my ear to listen to an audio message, it sounds through the external speaker (not the internal one). As if that were not enough, by plugging the proximity sensor the audio sounds with the volume of the Telephone application (not the multimedia one), which is usually quite high. If I discover the sensor, it sounds with the multimedia volume. Is it just a beta problem? Did someone else have this problem? Thank you all!

Sensor
I had the same problem. And issues with the camera too !! The photos with flash get black.

The final version of Android Oreo is also having this problem

Yes, same problem but I don't know a fix.
Did you report this to Google?

Same here, 8.1 final, got the OTA yesterday. A factory reset didn't help. I found this post on google forums about the issue: https://productforums.google.com/forum/#!topic/nexus/mlFRoZ07yq8;context-place=forum/nexus

I have the same problem, but in additon to that, while listening to a voice (coming out from the speaker whilt near my ear), if I receive any notification, the voice switches to the earpiece.
Before the OS update it was the othwr way arround, the voice was coming out of the earpiece correctly, but switches to the soeakerphone when I reveive any notification
I am using a nexus 5x

This is a known issue. It was first noticed / introduced in Android 8.1, around Dec/17.
It's not a problem with Android per say, but how the app implement or work with the platform. In other words, the app need to get fixed, adjusted to the new platform. Other apps, like Google Allo and Telegram have been reported to have the same problem, by some users.
I submitted a bug report myself to Whastapp and got this response:
Hi,
Thanks for your message.
Sorry for the inconvenience. We are aware of the issue and we are working on fixing it in a future update of WhatsApp. Unfortunately, we can't comment on any future release dates at this time.
Best Regards,
Murdock
WhatsApp Support Team
Click to expand...
Click to collapse
Lot's of other people have experienced this problems as evident in googles forum. I'm new so I can't post the link here.
I recommend submitting a bug report in Whatsapp to influence them to make an effort to fix this as soon as possible. It's been 3 months already. To submit, in Whatsapp got to settings> Help> Contact us. Post a quick description of the problem, click next.

Related

Problem with mic

Hello!
I have bought recently a Sony Xperia XA1 Ultra and I´m experiencing this problem with its microphone. Sometimes when Im recording a voice message in WhatsApp, the mic sort of "shuts off" in the middle of recording, where my friend then hears some static noises and the voice message ends abruptly, even though it should have run longer. Has anyone experienced the same problem and could tell me how to solve this?
Thanks!
olegathor said:
Hello!
I have bought recently a Sony Xperia XA1 Ultra and I´m experiencing this problem with its microphone. Sometimes when Im recording a voice message in WhatsApp, the mic sort of "shuts off" in the middle of recording, where my friend then hears some static noises and the voice message ends abruptly, even though it should have run longer. Has anyone experienced the same problem and could tell me how to solve this?
Thanks!
Click to expand...
Click to collapse
The problem is an issue with microphone permissions from another app that is still running in the background. For me it seems that Facebook messenger seems to disable my microphone entirely. Any video recorded with my camera has no audio. Snapchat no audio, can't use speakerphone during a call but regular phone calls with phone up to head work fine. I've been using an appkiller to disable all running apps and this eliminates the issue. This has been a problem since I bought the phone in august or july, along with anything audio played from the phone cutting off gradually as if someone was slowly turning down the volume. I'd check the volume and it was up to max. Sony issued an update in august that seemed to fix the problem but now it's back as of the last update a few weeks ago. I'm also having problem with bluetooth turning off as soon as it turns on and white bright spots behind the screen that bestbuy tells me is water damage however the phone has never near anything wet ever.
jaybles said:
The problem is an issue with microphone permissions from another app that is still running in the background. For me it seems that Facebook messenger seems to disable my microphone entirely. Any video recorded with my camera has no audio. Snapchat no audio, can't use speakerphone during a call but regular phone calls with phone up to head work fine. I've been using an appkiller to disable all running apps and this eliminates the issue. This has been a problem since I bought the phone in august or july, along with anything audio played from the phone cutting off gradually as if someone was slowly turning down the volume. I'd check the volume and it was up to max. Sony issued an update in august that seemed to fix the problem but now it's back as of the last update a few weeks ago. I'm also having problem with bluetooth turning off as soon as it turns on and white bright spots behind the screen that bestbuy tells me is water damage however the phone has never near anything wet ever.
Click to expand...
Click to collapse
Hmm interesting! I didn´t install Facebook Messenger on my phone, so it must be some other app, that the mic has a problem with, I´ll play around with them then. But thank you for your reply, hopefully Sony will release another update soon, that will fix these issues! Although I didn´t encounter any problems with audio, bluetooth or the screen spots ... yet :laugh: Sounds terrible though!
Having similar problem mic works when it wants to but will not work in regular calls didn't have this problem until the oreo update and Sony has no clue how to fix it they replaced the mic but it still fails it passes all test just won't work in call. Tried to reset used the Sony repair app, prayed to all the gods so I knew at least one heard me and nothing.

Audio messages just played on loud speaker - Android 8.1.0

Hi all,
Last Saturday my Nexus 5x was updated to Android 8.1.0 and after that all audio messages are only played from the loud speaker. I mean, the only app I use for messaging is Whatsapp, but it started happening after the OS update. Do you know when you bring the phone closer to the ear while an audio message is being played, so the system changes the speaker and reproduce from the top speaker(call speaker)? It's not working for me anymore. Instead of that, plays from the bottom speaker but even louder.
Before someone ask, the top speaker is working fine during calls. So it's not broken.
Can someone give me a hand on this? It's really annoying.
Thank you all in advance.
same here
vitor.rego said:
Hi all,
Last Saturday my Nexus 5x was updated to Android 8.1.0 and after that all audio messages are only played from the loud speaker. I mean, the only app I use for messaging is Whatsapp, but it started happening after the OS update. Do you know when you bring the phone closer to the ear while an audio message is being played, so the system changes the speaker and reproduce from the top speaker(call speaker)? It's not working for me anymore. Instead of that, plays from the bottom speaker but even louder.
Before someone ask, the top speaker is working fine during calls. So it's not broken.
Can someone give me a hand on this? It's really annoying.
Thank you all in advance.
Click to expand...
Click to collapse
Same issue here for me. I found a workaround for it tho, when you put closer to your ear press the power button as if you're locking the screen. It makes it sound again at the top. It's super annoying tho and have been waiting for an update from WhatsApp. I had to become a beta tester for it on the play store since we're in beta too. Hope it fixes soon with an update from either WhatsApp or Google on the next beta.
I left the beta tester program
amir7777 said:
Same issue here for me. I found a workaround for it tho, when you put closer to your ear press the power button as if you're locking the screen. It makes it sound again at the top. It's super annoying tho and have been waiting for an update from WhatsApp. I had to become a beta tester for it on the play store since we're in beta too. Hope it fixes soon with an update from either WhatsApp or Google on the next beta.
Click to expand...
Click to collapse
I left the Beta tester program because I thought it might impact on the issue. I've been a tester for more than a year
vitor.rego said:
I left the Beta tester program because I thought it might impact on the issue. I've been a tester for more than a year
Click to expand...
Click to collapse
But still the problem persisted?
Yes, persisted.
After updating to 8.1 OPP5.170921.005, Alarm clock, Youtube, Whatapp and notifications can't be played on the speaker, through the P2 headphone jack works fine. Might be something related with this version.
The same here
Same here.
Contact Google and Factory Reset done. Nothing help.
I got this also on 8.1, but just when I'm getting a notification or other sound played (as if the other chatting guy sent another message while I'm listening to the audio message..) its through loud speaker.. otherwise, on earpiece
Experiencing same problem here =(
Has anyone found a solution?
Now in telegram too
with the last security update of android 8.1 on my nexus 5x i've the same problem every time in Whatsapp and sometimes in Telegram too...

Mic very low on third party apps?

Hey community,
I have my device since yesterday and I experiencing following issue: Voicemails on third party apps like whatsapp oder telegram are veeeeery quiet.
Compared to incoming voicemails from friends my outgoing voicemails from pixel are much much quieter.
Anyone experienced the same? Any fixes?
Yes, I've had this same problem on snapchat. When I send a voicenote is super low and but when listen to one sent to me it's at decent volume. I noticed ironically when I talk with my mouth pointing at the top size of the phone, the mic picks up better than when talking to the buttom size of the phone
I use the app called Sleep to track my sleep habits. It records snoring. I can now barely hear me snoring but the app shows it's just like it was before on my Nexus 6P. I submitted a bug report to Sleep but they said they don't think it's a problem with their app.
Same issue.
I have to get right up to the mic on telegram to have it picked up my voice.... BEYOND ANNOYING
same here, still no fix.
known issue.
https://support.google.com/pixelphone/forum/AAAAb4-OgUssS6fJLYymXA/?hl=by

Whatsapp audio error

hello, since my nexus 5x is back from service with replacement motherboard, I upgraded to OREO 8.0 and then 8.1 both in stock and now with Twrp and magisk I have the following problem with whatsapp:
-listening to a voice message, away from face, the sound comes out of the speaker at low volume, bringing it closer to the face, the screen turns off properly but the sound always comes out of the speakerphone speaker at higher volume! never leaves the phone capsule !!
the proximity sensor works correctly.
some idea?
I already tried hard reset etc ..
I have the same problem, also motherboard replaced device.
I was looking for a solution and found this thread
the only temporaly help i found is to mod the audio with dolby mod, so i have the audio in the both speaker!
but it'snt helpfull! :crying:
I have the same problem, my phone is stock, not rooted and got the motherboard changed a few months ago. but i've noticed this particular problem just a couple of weeks ago. hope there's a fix!
P.S. the problem occurs just with Whatsapp, i don't have this problem on audio messages in Telegram
according to you, it's to send another time to LG asking for help?
drugo732 said:
hello, since my nexus 5x is back from service with replacement motherboard, I upgraded to OREO 8.0 and then 8.1 both in stock and now with Twrp and magisk I have the following problem with whatsapp:
-listening to a voice message, away from face, the sound comes out of the speaker at low volume, bringing it closer to the face, the screen turns off properly but the sound always comes out of the speakerphone speaker at higher volume! never leaves the phone capsule !!
the proximity sensor works correctly.
some idea?
I already tried hard reset etc ..
Click to expand...
Click to collapse
Same problem here, only with WhatsApp. I would say the problem is related to Android Oreo, both 8.0.0 and 8.1.0, I have this problem since I updated my phone.
Same problem here but with Nexus 6P.
i don't think so... I really believe it might be related of Oreo update and something with the app itself... otherwise it would have happened in other apps too!
Same problema since I update to Oreo stock 8.1. ?
Same here. After updating to Oreo 8.1
Any Solution? ?
Now in telegram too
mrzedess said:
P.S. the problem occurs just with Whatsapp, i don't have this problem on audio messages in Telegram
Click to expand...
Click to collapse
with the last security update of android 8.1 on my nexus 5x i've the same problem every time in Whatsapp and sometimes in Telegram...
Downgrade to Android 8.0
drugo732 said:
hello, since my nexus 5x is back from service with replacement motherboard, I upgraded to OREO 8.0 and then 8.1 both in stock and now with Twrp and magisk I have the following problem with whatsapp:
-listening to a voice message, away from face, the sound comes out of the speaker at low volume, bringing it closer to the face, the screen turns off properly but the sound always comes out of the speakerphone speaker at higher volume! never leaves the phone capsule !!
the proximity sensor works correctly.
some idea?
I already tried hard reset etc ..
Click to expand...
Click to collapse
----------------------------
Downgrade from Android 8.1 to 8.0.
Search for: developers google factory images nexus
After this inactivate automactic system update on Developer options and keep 8.0 version until Google releases a version (perhaps 8.2 or 9) that fix this problem.

Redmi note 5 pro microphone problems

Hi there,
So i bought redmi note 5 global version which seems to be identical to note 5 pro. Problem is during skype calls and even phone calls the recipient can not hear me clearly most of the time. Sound becomes muffled and incomprehensible, person can hear me but can't make out what i am saying. It does not happen constantly, issue comes and goes. I am on 9.6.4 MIUI version.
Does anyone experience the same issue? Could it be firmware issue or charging pcb microphone issue. I don't feel like dealing with warranty since i have sensitive data on my phone, i spent ages setting everything up and it would probably take long time to get it back. I was thinking to replace microphone pcb myself since they can be purchased for 10 buckaroos and replacement it is easy and straightforward.
Does anyone have some insight into the problem or has dealt with it themselves.
Cheers
miui 10 is out
please upgrade and try
So i upgraded to MIUI 10 and issue persists, doing some reading it seems during voice call apps like skype top noise canceling mic goes bananas and messes up sound for recipient.
I feel changing bottom mic pcb won't do anything. There were posts about disabling noise canceling but for some reason those posts are taken down.
Does anyone know a fix other than throwing my phone against the wall. I need to use skype a lot, i've gotten used to my lil redmi, would be shame to buy smth else.
Dzessi said:
Does anyone know a fix other than throwing my phone against the wall. I need to use skype a lot, i've gotten used to my lil redmi, would be shame to buy smth else.
Click to expand...
Click to collapse
Have you tried this:
https://forum.xda-developers.com/re...gisk-fix-bad-camcorder-audio-quality-t3828711
It fixes the static background noise in recorded videos,but it might work in skype too
I have the same issues like Dzessi.
Mic is an garbage, unusable. Allmost all the time is not working properly, expecially in games or apps (voice chat) is low, high, diatorcions, radio white sharping noise, echo. I ve tryd everything on YouTube an papa Google, nothing solve it. I receive it in September as my bd gift, and I can't enjoy it, so frustrating I never write so many mesages on apps since I ve got an Java phone, nobody wants to voice chat anymore, (my brother recorded me and send me the voice message on whatsapp) well, I didn't voice chat whit me allsow in that horrible noise. If someone can help me solve this I ll be so happ. thanks in advance
I also have the same problem. Some say that some of you talk nice we do not hear you. Does anyone know the way to overcome it?

Categories

Resources