Develop Bugs

Keyboard backlight staying on?

Has anyone else noticed their Dash's keyboard backlight not turning off? Very frequently (but not always), the keyboard backlight stays on (and doesn't turn off) after I initiate keylock. The lcd dims and goes off, but the keyboard stays on and won't go off on its own - so far, I've timed it staying on for a whole hour after initiating the keylock. I have to undo keylock, redo it, and sometimes do it a couple times to end up with the Dash locked and the keyboard backlight out. As you can imagine, it's a real drain on the battery, not to mention a real pain.
Has anyone else noticed this, or know what might be causing it (maybe a bug or something I've done)?

I was just going to write about this, but you beat me to it. Happens to me as well, randomly. I don't know if it is a program that is running on the background when the LCD shuts off, but it is very frustrating. Any ideas?

I've noticed it, usually after the device reboots -- stays on until I hit a key, then it'll time out normally. Probably one of those quirks that'll wind up fixed in a future ROM update.

chaznet said:
I've noticed it, usually after the device reboots -- stays on until I hit a key, then it'll time out normally. Probably one of those quirks that'll wind up fixed in a future ROM update.
Click to expand...
Click to collapse
I was wondering whether a background app was causing it too. I'm new to Win Mobile smartphones, so I'm curious what the likelihood is that T-Mobile will actually release an update for the Dash (at least to those that have already have the Dash), and if they did, how they might go about deploying it (user install made available by T-Mobile, T-Mobile install, or user having to install leaked/hacked ROM's made available on sites like this)? I've been a T-Mobile customer for many years, and at least with my previous phones (non-smartphone), T-Mobile hasn't had the best track record with firmware/software updates. New firmware updates would be released by the manufacturer, but T-Mobile would always claim they didn't have any updates available.

chaznet said:
I've noticed it, usually after the device reboots -- stays on until I hit a key, then it'll time out normally. Probably one of those quirks that'll wind up fixed in a future ROM update.
Click to expand...
Click to collapse
That's strange - hitting a key on my Dash doesn't get it to timeout! In fact, it seems that the keyboard backlight goes out, and then about 10 seconds later, relights (and won't go off). Very strange!
I've noticed a lot of bugs that T-Mobile needs to fix with the Dash: The XT9 bug, keyboard backlight, the call status screen showing gibberish (when using MS Voice Command to initiate a call), WiFi having problems connecting. Here's hoping to a quick update from T-Mobile!

I got the NEW & UPDATED Lumia 900(Green Dot) Here's what I found different. Good Job!

I got the NEW & UPDATED Lumia 900(Green Dot) Here's what I found different. Good Job!
Just got home with the updated Lumia 900. They are identified by a green dot sticker on the IMEI label of the At&t box. Let me say right off the bat, the " Memory Management " issue in my humble opinion affected more then the connection issues; or I had defective hardware with my first Lumia 900.
1. The touch response is now equal to that of my Samsung Focus. One to two thumb swipes gets me top to bottom of the home screen. THANK YOU!!!
2. My WiFi will auto connect once I reenter a WiFi area I had accessed before with out me hitting " Connect"
3. Camera wakes phone up from sleep every time. It also wakes up faster then it did before.
4. When I have several apps open and I uses the back button to get back to the home screen, the phone no longer hangs on any one page, it simple flies through each till arriving at the home page.
5. The boot up time and shut down time of the phone has increase dramatically.
6. The response of the back button its self is better in general.
7. Looks like more web pages have been added to the stock favorites, Support pages via Nokia and AT&t.
8. None of the Version numbers changed, i.e OS, Firmware, Hardware, Radio Software, Bootloader, Chip SOC.
I'll post here if I find other differences. They told me at the store more then once the update is coming out on Monday, the 16th.

Had you previously purchased the other version, then traded it in for the one you have now? I assume you did, but wanted to see what hassle if any they gave you? What did you have to do to swap out?

Hey!!! Thanks for reporting!!
---------- Post added at 02:32 PM ---------- Previous post was at 02:20 PM ----------
Seed 2.0 said:
Just got home with the updated Lumia 900. They are identified by a green dot sticker on the IMEI label of the At&t box. Let me say right off the bat, the " Memory Management " issue in my humble opinion affected more then the connection issues; or I had defective hardware with my first Lumia 900.
1. The touch response is now equal to that of my Samsung Focus. One to two thumb swipes gets me top to bottom of the home screen. THANK YOU!!!
2. My WiFi will auto connect once I reenter a WiFi area I had accessed before with out me hitting " Connect"
3. Camera wakes phone up from sleep every time. It also wakes up faster then it did before.
4. When I have several apps open and I uses the back button to get back to the home screen, the phone no longer hangs on any one page, it simple flies through each till arriving at the home page.
5. The boot up time and shut down time of the phone has increase dramatically.
6. The response of the back button its self is better in general.
7. Looks like more web pages have been added to the stock favorites, Support pages via Nokia and AT&t.
8. None of the Version numbers changed, i.e OS, Firmware, Hardware, Radio Software, Bootloader, Chip SOC.
I'll post here if I find other differences. They told me at the store more then once the update is coming out on Monday, the 16th.
Click to expand...
Click to collapse
Boot up and shut down time has increased or decreased?

i don't know how much faster the bootup time can be, it doesn't even have time to cycle through the windows dots once before it's at my lock screen.
that being said, good to hear they have improved the device

Seed 2.0 said:
Just got home with the updated Lumia 900. They are identified by a green dot sticker on the IMEI label of the At&t box. Let me say right off the bat, the " Memory Management " issue in my humble opinion affected more then the connection issues; or I had defective hardware with my first Lumia 900.
1. The touch response is now equal to that of my Samsung Focus. One to two thumb swipes gets me top to bottom of the home screen. THANK YOU!!!
2. My WiFi will auto connect once I reenter a WiFi area I had accessed before with out me hitting " Connect"
3. Camera wakes phone up from sleep every time. It also wakes up faster then it did before.
4. When I have several apps open and I uses the back button to get back to the home screen, the phone no longer hangs on any one page, it simple flies through each till arriving at the home page.
5. The boot up time and shut down time of the phone has increase dramatically.
6. The response of the back button its self is better in general.
7. Looks like more web pages have been added to the stock favorites, Support pages via Nokia and AT&t.
8. None of the Version numbers changed, i.e OS, Firmware, Hardware, Radio Software, Bootloader, Chip SOC.
I'll post here if I find other differences. They told me at the store more then once the update is coming out on Monday, the 16th.
Click to expand...
Click to collapse
LOOKS like the UPdate is live in Zune right now. I got it about 10 minutes ago.
Everything as Seek said...appears to be so....

There was no hassle, but they tell you they can't exchange it again. That said I'm unfortunately going to write Nokia. My original phone that I returned today had a speaker issue or I wouldn't have returned it in the first place. The replacement that had all the wonderful improvements had one major flaw, the vibration mode on it didn't just vibrate, it made an awful metallic/knocking sound. I had it home for 20 minutes and took it back, knowing they couldn't exchange it again. After about an hour and all the employees confirming the defect I was granted a 3rd exchange. This time before even leaving the store I activated the Nokia Diagnostics App and tried the vibrate mode, and in my opinion it was even worse then then one I returned. I however exhausted the patience of the staff member who helped me, and he was a great guy. I expressed that I thought it sounded worse then the other, and he explained that they had no other stock, and made me feel like they couldn't help me any further.
*** While typing this I just received a message that there is an update available for my phone. I have a green dot on my box and was told this phone was already updated***

Updating my phone now.

i updated as well, and still notice the lag, the back button as well, still unresponsive at times. even after hard reset. i'll be going to att in the morning to see if i can swap it out.
out of curiosity, what is the country of manufacture of your new phone?

Still Korea, my guess is they just tested phones at the at&t distribution point put a green sticker on them, and shipped them to stores. I ended up getting another replacement from a different store, with no hassle at all. It was a green dot box too, and it to was offered and received an update. I have used 4 different NL900's in the last 18 hours and I think my original one must of had a faulty digitizer. My original NL900 was so so to swipe, all that followed it I'm able to swipe my full home page in 2 thumb strokes.

I didn't have the connection issue, but did update my phone last night. The scrolling has improve and is faster now. Everthing seems to run fast and smooth.
Only thing is the camera button still doesn't wake the phone up at times but that is the same with my samsung focus s...hit and miss...last is the volume button...it seems that your not able to adjust the volume when the screen goes off even with the music playing in the background.
IF you have concern please dial ##634# and run test. This will put your mind at rest because you will be able to test each part of the phone out. Remember you can still return the phone and get a new one, if the test fail.
I'm hoping Tango release will fix all these minor bugs...

I noticed that volume can be changed with the lock screen on if its through an app, i.e. WPFandora, MixTapes, 8Tracks but not through Zune. I know it works with headphones, but not all headphones have controls on them. That said my crappy headphones sound way better connected to the Nokia then my Focus.

My camera button doesn't wake up the phone either after the update, should i exchange the phone?

romeo0119 said:
My camera button doesn't wake up the phone either after the update, should i exchange the phone?
Click to expand...
Click to collapse
I had this problem before the update but now it works after the update. Strange.

romeo0119 said:
My camera button doesn't wake up the phone either after the update, should i exchange the phone?
Click to expand...
Click to collapse
Go to 'Settings' -> 'applications' -> 'pictures+camera' -> 'Press and hold camera button to wake up the phone' -> 'On'
And remember the camera button is a two-stage button.

The option was turn on and I hold it for at least 5 secs, still nothing.

romeo0119 said:
The option was turn on and I hold it for at least 5 secs, still nothing.
Click to expand...
Click to collapse
First stage or second stage of the camera button? You have to press it all the way down, first stage won't unlock the phone.

I'm not sure that the green dot means they've updated. I just picked on up yesterday that has the green dot and I was prompted to install the update within 2 hours of receiving it.

BooR4dley said:
I'm not sure that the green dot means they've updated...
Click to expand...
Click to collapse
That's exactly what I'm thinking

riffraffer said:
That's exactly what I'm thinking
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Click to collapse
they had said that not all phones were impacted by the problem. Perhaps they had a way to differentiate them. Hence the marker.

Green sticker simply means it was re-checked for hardware and software issues. The connections issue seemed to be the APN setting being wrong. Who ever check the hardware failed though. On my forth Lumia 900 and only my first one had a good working vibra unit. These other ones sound like metal clanking/rattle when they vibe. Nokia is supposed to call me today at 230 pm to discuss the camera issue, and the volume buttons not working with lock screen, and the vibra units sounding defective.

[Q] LG G3 - Sprint stock having ISSUES after update

I've had the LG G3 through Sprint since last September. All was fine and great with it with Android 4.4.2. Ever since the 5.0.1 upgrade I've had some pretty consistent issues.
1. Laggy on the home screen - hitting home means maybe 2-3 full seconds of blank screen before the icons populate and the screen returns to the designated home screen as opposed to where it was when I entered an app.
2. It destroys app processing VERY quickly - too aggressively. What is the point of 'multitasking' if I leave a game/app to respond to a text or gchat and use the menu/multitasking menu to get back to that game/app and it restarts it like I hadn't been JUST USING IT.
3. ALL BROWSERS on the phone sometimes ***** to me that they can't connect to a Proxy Server. Really? I'm not set up for proxying ANYWHERE. There's also no config to specify that or to specifically turn it on or off.
4. My LTE/3G sucks now. It will consistently downgrade to 3G or just drop all connections. Turning off/on mobile data or doing restarts only sometimes fixes it. I take the Metra to work (above ground train) and before the upgrade I didn't have these issues. I'm also having this issue RIGHT NOW and I'm on the wifi at work. It won't connect.
5. Smart Cleaning doesn't work. It grinds for a minute and then pops me over to the main screen or to the multitasking screen. WTF?
It also takes a while to restart. And I've done all the System Updates (PRL, profile, firmware etc).
What I have NOT done is a factory reset - I just don't want to go through the hassle of that if I don't have to. Though I'm certainly open to the suggestion if it'll solve problems for me. I'm just not understanding if that would work if there's some underlying software/antenna/connection issues.
PLEASE - suggestions are very welcome! I'm very frustrated with this phone. I wish I'd rooted at 4.4.2 and gone with a custom ROM.

TL;DR version
Having laggy issues - what does a Factory Reset gain me in this circumstance? Will it actually fix these kinds of issues? (see above message)

I was having the same exact issues. I finally bit the dust and did a factory reset and it's running 200% smoother now.

Huawei Y7 Pro 2018 LDN-LX2 mini-review + issues

Approximately 3 weeks ago I got a Huawei Y7 Pro 2018 ( Model: LDN-LX2 ; no English page yet)
Looks like the other similar phones in neighboring markets are the
Huawei Nova 2 (Nova 2 Plus would probably = Y9)
Huawei Y7 Prime
Overall for appx $170 USD it performs well. Coming from Zenfone 2 Max (5000 mAh battery) I have to be more mindful of charging the phone more often.
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Some user interface issues I've noticed so far:
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1) screen lock internet usage notification is persistent. I turned off all notifications for "phone manager" app but it ignore my request.
2) Some apps will not continue to run in the background even though i give them full permission to run in the background. Google Translate and 1Password are 2 good examples and some music apps seem to also have some issues (see below). Huawei UI/optimization software seems to close background process anyway or otherwise mess with them without user consent.
3) music apps would stop playing music after screen lock + screen off after 7-10 seconds. When you wake the screen back up, the audio will immediately resume. Tried with VLC player and MX Player. Then when I switched to huawei stock music player, no problems. I spend over an hour in MX Player/VLC Player settings menus trying to see why this was happening. Somehow the problem seemed to resolve itself but I don't remember exactly what I did (Google Play update, closeAll open apps, etc). That never happened to me before so it stuck out.
4) Tried to enter recovery mode (hold Vol Up and Vol Down and power button simultaneously from cold start until the Huawei logo flashes with slight vibration). You see the EMUI logo for 2-3 seconds followed by "Software update failed" message. The only option available is "Reboot phone now".
Phone is NOT rooted. I don't know why recovery mode is broken. And why/how recovery mode was broken so easily!?! [you go to recovery mode when regular mode is not working properly ]
5) I cannot permanently disable the Touch-Disable mode. This maybe an issue with XMUI 8.0.0 which took this option away with oreo update. Sometimes I would start my unlock swipe from the top of the phone and then it breaks the swipe with the touch-disable message, forcing me to restart the swipe.
6) I reported some of this to huawei support (via their hiCare app). Their copy and paste reply was
a) clear cache in recovery mode, or
b) factory reset.
If one of these didn't work, then copy the IMEI # and they will assist further. I have sent in the IMEI #s, so we'll see what they say.
q: Does huawei have a forum for its users?
q: Anyone else have similar problems with Huawei device or other android phones?
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Verdict (after 2+ weeks of daily use):
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This is my first huawei device. I didn't really consider things like update cycles and how reliable the user interface is. It was a budget phone, I needed something quickly as the old phone broke and I was on the move. I was actually looking at the Zenfone 4 Max Pro or Max Plus M1 as I gotten used to Asus and they seem to be decreasing the bloatware over the years.
- It does perform well in that app opening and switching is pretty fast. (no gaming, mostly web surf with multiple tabs, translation software, occasional music or ideo, banking apps). I usually have about 1.5GB ram available at any given time.
- I cannot customize the lock screen apps. The quick setting tiles are lacking, but there is supposed to be a paid app that allows customization.
- Camera is pretty decent. I'm not a camera enthusiast, but for a budget phone the back camera is acceptable. Haven't really tested the front camera too much. I wish the stock camera app had camera/camcorder modes combined so that it only takes one tap to choose which one to begin (you have to switch between camera/camcorder; it's not combined with 1 tap access to either. I've tapped camcorder app thinking it would start recording...but it is just initializing camcorder. You have to tap it again to begin recording.)
- Charging is slower than I would expect from 2018 phone; it takes over 2.5 hours to charge from 3% to almost 100% (1A charger).
- dedicated dual nano-sim slots w/separate microSD card slot :good::good:. Some phones advertise dual-sim but share 2nd sim slot with micro-sd card (note to manufacturers: spend the extra $0.30 USD and keep all the slots separate, eh?).
- startup and shutdown are acceptable 20-25 seconds to home screen and 8-12 seconds to power off.
- scrollshot (scrolling screenshot to capture off-screen stuff in a single image) is built-into the stock screenshot program :good::good:. They also have screen recording which is a nice touch.
- Unboxing: Did NOT come with any case. But it did come with a plastic (not glass) screen protector. Thailand major shops still do not stock the cases for this as it is still a very new variant. Neither did Malaysia. I did find a case that fits 85% and I didn't "have to" cut anything out....but I forgot the model it was intended for. I had to go to 8 shops and I was just glad I found some protection against drops.
The Y9 had fingerprint reader, 4000mAh battery vs 3000mAh, dual front camera (with flash??) and a slightly bigger screen (or better resolution). Plus it came with bonuses (selfie stick, etc). Perhaps the extra $70 USD was worth it? At that price point though, I would look to other brands (e.g. Asus) if the Huawei UI / recovery mode/etc are unreliable.
For most locals the Y7 pro 2018 is very functional. Maybe some of these problems are simple update issues or can be fixed in some obscure settings menu.
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Edit 08 May 2018:
Huawei email support left something to be desired But I did go back to the phone shop that I bought the phone and I was able to prove to them that there is some type of defect with the recovery mode. I did this by using another staff member's Huawei and booting it into recovery. Then to prove it further, we took the floor models of the Y9 2018, Y7 Pro 2018, and Y7 2017 and we saw that only the Y7 Pro 2018 model had the error. This was further proof that I am not crazy.
View attachment 4497426
As a final check, a new Y7 2018 was provided out of the box and we checked recovery. No problems with menu (it was in Mandarin initially, but after going through phone 1st launch setup and changing system language to English US, then restarting phone and activating recovery mode, it was in English as shown in photo).
View attachment 4497427
But here is the thing. The phone's system info menu had the exact same specs as the problem models. The only thing different was the IEMI #s.......WTF?
purchased phone
View attachment 4497429
unbox test
View attachment 4497428
A possible fix
You must do a factory reset within the setting > reset menu. Backup your phone (contacts, settings, etc) and do a factory reset from within the settings > system settings > reset. You can reset without wiping all the internal memory (photos can be retained), but I wouldn't trust that.
Reset took maybe 10 minutes or so, maybe less. The restoring of your files is what takes longer, depending on how many apps and such you had. Then I tested recovery mode (before and after the 1st time startup setup) and it seemed to be repaired.
I still conclude it is a manufacturer defect for recovery mode to be shipped broken or to break so easily. The other problems where I suspect programs are being killed in the background even though they are exempt still exist. The phone overall is still usable, which is a good thing.
note: Huawei recovery boot was reached by holding Volume Up button when phone is restarted or [from power off] Power on phone and press/hold Volume Up button. Hold it until the EMUI recovery menu appears. Phone was NOT plugged in.

Was able to repair the "Software update failed" screen in recovery boot mode. I edited the OP with the details. I have rebooted several times into recovery to test it and it seems fixed. Hopefully for good.

Roms
Im not found firmware LDN-LX2 models by nova 2 lite at anywhere. Have some error while booting up.

S20 (European, unlocked) multi-touch problems? Touch panel firmware update?

I'm having multi-touch issues on my new S20. It works just fine with up to 5 touch points, but as soon as you start adding more points (using more fingers), touch panel starts to glitch, with touches quickly "flickering" in and out, as if I'm quickly tapping screen, sometimes working fine, other times glitching moderately or severely, use up to 5 points, and works flawlessly.
I noticed it while using Piano/Synth apps (such as Perfect Piano, ORG 2020), trying to play simple chords, for example every other white key, using as many fingers as I can, playing chords repeatedly. To make sure it's not app specific, I downloaded "Display Tester" app and used its "multi-touch test", same problem, panel registers 5 fingers flawlessly, but using more fingers, problems start to manifest themselves, sometimes immediately, other times not. To completely rule out downloaded apps, I enabled "pointer location" through Android's "developer options", and yep, testing on solid backgrounds (better visibility) reveals touches not registering properly. Removed factory screen protector, tried restarting phone, safe mode, enabling/disabling touch sensitivity, accidental touch detection, changing resolution, updating phone (all the latest updates as of July 3 2020).
The only thing I haven't tried is "TSP FW Update", through secret dialer code *#2663#, hearing horror stories of update failing (even seemingly succeeding) , and people losing touch panel functionality entirely, with no obvious way to flash older firmware since touch panels firmware lives separately from device's main firmware.
● So my question is, problems that I'm experiencing, are unique to my device, or is this widespread/normal?
I doubt many people would notice these problems since panel works flawlessly with up to 5 fingers, no glitches whatsoever.
● Can you, fellow S20 owners perform above described tests, and report back your results?
● Dialing secret dialer code *#2663#, what touch panel firmware version your phone displays? Maybe mine is old and needs updating, but I'm afraid of clicking that button, which leads me to my final question to experts
● Is there a way to backup touch panel firmware, and somehow reflash it, in case something goes wrong. Or once update fails, there's no way for a phone to communicate with panels controller?
Thanks

Just tried and yep, same thing
Also the thing you gave to update touch panel firmware tells me I'm already on latest so there is no point to use it
EDIT: I tried doing the display update thing for you, it didn't solve the problem

replying to jojos38; sharing more thoughts
:good: Thanks, jojos38, especially for your bravery regarding TSP FW update! (I read you still can control your phone using mouse and keyboard if update fails, but it's very challenging to reflash panel's firmware if something goes wrong, if it's even possible, because reflashing phone will not fix bricked touch controller).
I feel a little relieved I'm not the only one. I wonder just how widespread this is, I also wonder if Samsung uses same touch screen controller on all S20 devices. Seems like it's either panels limitation, or a software thing, I doubt it's a defect, because of how well it performs otherwise, but of course, who knows..
If this will get enough attention, maybe Samsung can release an update, or at least chime in.
Let's wait for more replies, and see what others have to say.