[Q] LG G3 - Sprint stock having ISSUES after update - G3 Q&A, Help & Troubleshooting

I've had the LG G3 through Sprint since last September. All was fine and great with it with Android 4.4.2. Ever since the 5.0.1 upgrade I've had some pretty consistent issues.
1. Laggy on the home screen - hitting home means maybe 2-3 full seconds of blank screen before the icons populate and the screen returns to the designated home screen as opposed to where it was when I entered an app.
2. It destroys app processing VERY quickly - too aggressively. What is the point of 'multitasking' if I leave a game/app to respond to a text or gchat and use the menu/multitasking menu to get back to that game/app and it restarts it like I hadn't been JUST USING IT.
3. ALL BROWSERS on the phone sometimes ***** to me that they can't connect to a Proxy Server. Really? I'm not set up for proxying ANYWHERE. There's also no config to specify that or to specifically turn it on or off.
4. My LTE/3G sucks now. It will consistently downgrade to 3G or just drop all connections. Turning off/on mobile data or doing restarts only sometimes fixes it. I take the Metra to work (above ground train) and before the upgrade I didn't have these issues. I'm also having this issue RIGHT NOW and I'm on the wifi at work. It won't connect.
5. Smart Cleaning doesn't work. It grinds for a minute and then pops me over to the main screen or to the multitasking screen. WTF?
It also takes a while to restart. And I've done all the System Updates (PRL, profile, firmware etc).
What I have NOT done is a factory reset - I just don't want to go through the hassle of that if I don't have to. Though I'm certainly open to the suggestion if it'll solve problems for me. I'm just not understanding if that would work if there's some underlying software/antenna/connection issues.
PLEASE - suggestions are very welcome! I'm very frustrated with this phone. I wish I'd rooted at 4.4.2 and gone with a custom ROM.

TL;DR version
Having laggy issues - what does a Factory Reset gain me in this circumstance? Will it actually fix these kinds of issues? (see above message)

I was having the same exact issues. I finally bit the dust and did a factory reset and it's running 200% smoother now.

Related

[Q] ATT One X Display Phone - Strange Issue

I'm very keen on buying this phone tomorrow and was in the ATT corporate store and found a very strange issue on the live display unit. Everytime I opened any app and hit the home button it would take about 5~7 seconds before showing the home screen. I tried playing with the settings but it did not help. I also restarted the phone but the issue still persisted. I new to android platform (coming from iPhone) and looked at the setting (related to personalize). After talking to the ATT rep he mentioned that few folks have also complained about it but was not sure why this happens. He then suggested that they will return this unit so battery can be replaced or we can reset the phone to factory settings. I took his permission and attempted the reset After reboot the phone worked normally with absolutely no lag.
Q1. Is this a known issue? Are folks with this phone experiencing this after a extended time of use. Does anybody know what this lag might be due? Any specific wallpaper causes this lag. I tried changing wallpaper but it did not help
I really want to get this phone but if the above issue is rampant then I want to hold off buying it tomorrow.
BTW: I tried buying it today at target (mobile store managed by radio shack) they were ready to sell and went thru the upgrade process but just before the last screen it blocked them from selling (radio shack corporate policy) cannot sell the phone today but will sell it tomorrow.
Settings -> Developer options -> Don't keep activities.
Some people have had to switch it on, come out of options, go back and switch it off. (the tick was incorrectly cleared, whilst the option was on)
thanks
Thank u for your feedback. Can u elaborate on what caused it? Sorry from your feedback I could not figure out the cause.
From what you described (7 second delay coming back to sense) it's not a lag (or sense crashing as some have described it). It's sense reloading.
The Android UI is based on activities, they stack, and the history is typically kept, until Android decides to kill an activity, usually due to low memory available. If activities are not kept, they have to reload from scratch.
Since Android can take away a previous activity at any stage, the developer must save its state when transitioning to a new activity. By not keeping activities, it's easier to test that each activity is correctly saving its state.

4.2.1 bugs on GNex

I hope there is no similar thread on this yet and I request to all to add bugs here
my device: GSM international yakju-rooted
bugs:
1. clear recent apps in landscape mode, then switch to portrait mode and the cleared recent apps are BACK!!....and vice versa!!
2. Did OTA update with Bluetooth on and cannot switch off Bluetooth now with devices paired. Bluetooth switches back on automatically as soon as I try to switch it off. Correct me if this is a change in 4.2.1 or if this is indeed a bug.
Other complaints
1. apps on lockscreen widgets starting up randomly
2. 3 sec lag to start daydream and camera app
3. butter gone
4. laggy
luckily no random reboots and broken Bluetooth as others have reported on my device yet. I am not happy Google.
1. doesn't happen with me
2. can't test that (no bluetooth accessories)
Others:
1. lockscreen needs improvement (like clock widget auto resizing itself to full screen when swiping through screens)
2. my camera app starts in less than 2 seconds
3. 4.2 is a little heavier than 4.1.2 but still buttery compared to other high end phones
4. not on my phone
Something which happens to me when creating events on calendar... If i manually type in the end time of the event and the minutes are 59 (e.g. setting the end time to 22:59) when i press okay the time goes back one hour (e.g. 22:59 becomes 21:59). Anyone else?
I have none of the issues any of you have specified.
Sent from my Galaxy Nexus
I got the same Recent App bug, which I didn't notice before!
But overall it is running smoothly. Did you try factory reset or flashing stock image?
jam_27 said:
I hope there is no similar thread on this yet and I request to all to add bugs here
my device: GSM international yakju
bugs:
1. clear recent apps in landscape mode, then switch to portrait mode and the cleared recent apps are BACK!!....and vice versa!!
2. Did OTA update with Bluetooth on and cannot switch off Bluetooth now with devices paired. Bluetooth switches back on automatically as soon as I try to switch it off. Correct me if this is a change in 4.2.1 or if this is indeed a bug.
Other complaints
1. apps on lockscreen widgets starting up randomly
2. 3 sec lag to start daydream and camera app
3. butter gone
4. laggy
luckily no random reboots and broken Bluetooth as others have reported on my device yet. I am not happy Google.
Click to expand...
Click to collapse
* I listen to podcasts via Bluetooth car audio during my drive to and from work. Ever since 4.2, I get frequent Bluetooth disconnects while I am listening to audio. This never happened before 4.2. Unfortunately, 4.2.1 did not fix it.
* When third party apps such as Locale or Tasker turn WiFi on, it will not connect to any access points in range. However if I turn WiFi on via the WiFi settings, it connects immediately.
* Car mode is broken in 4.2 and 4.2.1. A "car home" app used to be able to invoke a mode where the home button would return you to the car app instead of the desktop. Now, the home button drops you to the desktop and crashes the launcher (Android's desktop process).
* Overall, much more lag and delays. Looks like 4.2.x is optimized for the Nexus 4 and its 2GB of RAM. 4.1.2 seemed perfect -- too bad we only had it for less than a month.
Well, my screen shuts off at random.. I can still press stuff, but it's totally black!! I have to put the battery and restart
bugs
I cannot use my BT headset, it disconnects when screen is off.
Camera is very very laggy.
Wipe phone and flash complete stock image!
I have none of these bugs! Bluetooth works like a charm.
Stock browser omnibox issue. When I open bookmarks and links from 3rd party appss, it's all good.
But when I try to type a search or url, the adress bar freezes and stays frozen on the screen. Rotate the screen and it becomes a black empty wasted space.
Is it a bug in in 4.2/4.2.1 or is it my phone?
Sent from my Galaxy Nexus using xda app-developers app
i find it takes a couple of swipes of the security pattern at times, screen doesnt always respond as quick if ive not used my phone for a few hours.
didnt happen on 4.1.2 , not a massive issue but i do notice it
FrankNS said:
Wipe phone and flash complete stock image!
I have none of these bugs! Bluetooth works like a charm.
Click to expand...
Click to collapse
Firstly, It sounds bit too much to do a complete wipe and re-flash or a factory reset for just a dot.dot update.
Also, I have been reading that for some wipe and re-flash did not fix the Bluetooth issue. Also, a just a factory reset after OTA hasn't worked for all.
Can we please have confirmation here that a the factory reset thingy works so that all of us having issues can give it a shot?
In case we should wipe and re-flash, can it be done in the following way?
1. full backup system (in my case using titanium backup)
2. factory reset
3. copy the relevant image , yakju 4.2 in my case, into memory and flash zip using cwm recovery (6.0.1.5 in my case). then flash 4.2.1 similarly.
4. restore root.
5. system data/apps restore
please let us know.
International Yakju here and I've get the most annoying out of the problems. Random soft restarts. I've done a soft reset and it didn't help. I'm getting really pissed at this. Thinking of rolling back to 4.1.x
I havent tested bluetooth but I have random errors, sometimes when phone is locked It vibrates, I unlock it and it is asking with wich program I want to open, I choose gmail and it attaches a bug report, a .txt file with 4mb and a screenshot tottaly black.
weird. 4.2.1 yakju
jam_27 said:
I hope there is no similar thread on this yet and I request to all to add bugs here
my device: GSM international yakju-rooted
bugs:
1. clear recent apps in landscape mode, then switch to portrait mode and the cleared recent apps are BACK!!....and vice versa!!
2. Did OTA update with Bluetooth on and cannot switch off Bluetooth now with devices paired. Bluetooth switches back on automatically as soon as I try to switch it off. Correct me if this is a change in 4.2.1 or if this is indeed a bug.
Other complaints
1. apps on lockscreen widgets starting up randomly
2. 3 sec lag to start daydream and camera app
3. butter gone
4. laggy
luckily no random reboots and broken Bluetooth as others have reported on my device yet. I am not happy Google.
Click to expand...
Click to collapse
I agree with the 3rd and 4th points. Camera app is quite different from ISC 4.0 and Jelly Bean 4.1, both icons are rotating while the phone is rotated. However, Jelly Bean 4.2's icon, instead of rotating, they shift the position while the phone is put as horizontally. I hope these will be fixed in the near update.
jam_27 said:
I hope there is no similar thread on this yet and I request to all to add bugs here
my device: GSM international yakju-rooted
bugs:
1. clear recent apps in landscape mode, then switch to portrait mode and the cleared recent apps are BACK!!....and vice versa!!
Click to expand...
Click to collapse
I got the same bug on both my galaxy nexus and nexus 7. For those who said that they don't have this bug, did you leave at least one app on and rotate the screen while having the recent apps menu open? Try again.
NexusDro said:
I got the same bug on both my galaxy nexus and nexus 7. For those who said that they don't have this bug, did you leave at least one app on and rotate the screen while having the recent apps menu open? Try again.
Click to expand...
Click to collapse
Just tryed that, no bug.
Can I turn off updates
OTA update to 4.2, totally stuffed my setup, flashed 4.2.1, no difference, have now flashed stock 4.1.2. to make the phone work as it should do.
Problem 1: The signal strength meter vanished on my car screen, no indication that bluetooth had connected.
Problem 2: The speaker, as I am sure we are all aware, is rubbish. I am using the pucker car mount and have a small speaker system set up and hooked into this so that I can hear warnings from CamerAlert. The phone connects over bluetooth but the CamerAlert warnings are directed out of the device speaker and go via the car mount to the speaker system - works a treat. With 4.2 this totally disappears and I get half a warning from the device speaker itself.
Having gone to 4.2 and back I can vouch for the fact that it is the update that is wrong.It will take me another day to get the 'phone back as I want it and I will then do a full backup. Thanks a bunch Google for, really professional update.
All I want now is for the 'phone to stop nagging me to update, anyone know how to turn off updates ??
my phone freeze after taking a picture today, so weird it didn't happen before and i need to pull out the battery in order to restart the device because the power button not give a respond.. so sad.. in 4.1.x everything is good.. for the first time on my gnex i need to pull out the battery twice today.. huh!!
Wow. I was very pissed of with the overall lagginess of 4.2/4.2.1 update, but I thought I might wait and hopefully Google will fix that. But then I noticed just how ofter the stock launcher crashes (leaks from RAM anyways). 5-10 times in an hour after using heavy apps like Chrome, Pocket, Facebook etc I press home button and I get and empty wallpaper. WTF? How is this even possible for a stock app?. And then there are things I've mentioned in other similar 4.2-reated threads like camera animation that lags and music widget that stops responding and keeps playing after headphones are unplugged...Gosh, that's the worst update (for me at least) ever. And now I noticed that recent apps bug. It does exist. Awesome.

[Q] Updated to stock JB - Now phone freezes/crashes

Hi all -
I'm on AT&T, 100% stock, non-rooted, etc. I upgraded to JB last night via Kies without issue.
However, ever since the upgrade, my phone won't go more than 5 minutes without freezing and then crashing.
It's a very odd behavior... the screen will still animate. So, if I'm playing a game with a timer, the timer will still count down. But all touch input (including menu/home/back) does nothing. Home/back don't illuminate or do anything, but they do provide haptic feedback. Power button does turn the screen on/off.
Eventually after a few minutes, the lock screen comes up with the "tip" even though I've clicked to never show it again. However, it barely registers a swipe to unlock when it freezes again. At that point, it will usually self-reboot.
I've tried to enable some of the developer options to see if maybe there was a rogue program that was incompatible with JB, and maybe causing the issue, but I couldn't see any correlations.
I really want to avoid doing a factory reset if at all possible, as I have a game that I worked really hard on to beat a few levels, and I'd hate to lose my progress.
Anyone have any ideas on what I can try?
I should note that uninstalling programs is iffy... sometimes it works, other times it just uninstalls indefinitely.
Thanks!
Castaway78 said:
Hi all -
I'm on AT&T, 100% stock, non-rooted, etc. I upgraded to JB last night via Kies without issue.
However, ever since the upgrade, my phone won't go more than 5 minutes without freezing and then crashing.
It's a very odd behavior... the screen will still animate. So, if I'm playing a game with a timer, the timer will still count down. But all touch input (including menu/home/back) does nothing. Home/back don't illuminate or do anything, but they do provide haptic feedback. Power button does turn the screen on/off.
Eventually after a few minutes, the lock screen comes up with the "tip" even though I've clicked to never show it again. However, it barely registers a swipe to unlock when it freezes again. At that point, it will usually self-reboot.
I've tried to enable some of the developer options to see if maybe there was a rogue program that was incompatible with JB, and maybe causing the issue, but I couldn't see any correlations.
I really want to avoid doing a factory reset if at all possible, as I have a game that I worked really hard on to beat a few levels, and I'd hate to lose my progress.
Anyone have any ideas on what I can try?
I should note that uninstalling programs is iffy... sometimes it works, other times it just uninstalls indefinitely.
Thanks!
Click to expand...
Click to collapse
This sounds somewhat familiar to my experiences with JB. I rooted right away with the stock JB and had freezing / crash issues. So I then went pure stock and had issues (un-rooted). I then tried a custom TW-based ROM called BlackJelly and had issues. Now I am on CM10.1 which is AOSP JB4.2.1 based and things are even worse.
There seems to be no JB ROM that is stable for my phone. Getting very tired of this.
See my thread for details:
http://forum.xda-developers.com/showthread.php?t=2044769
- Ed
Strangely enough, my issue ended up going away. I think it was a rogue program that needed it's dalvik cache rebuilt. Once uninstalled, the phone worked great. Not sure what app it was.

Verizon S8+ Bugs and Issues

Hi everyone,
I have 2 Galaxy S8+ from Verizon and here are my issues:
Past issues:
One of them did not come with the Galaxy Apps store (Not the plays store), and that phone also experienced the DQA issue
Current issues:
If I turn on Fingerprint gestures, the fingerprint sensor will stop working, this was an issue I had from the day I got the phone and has continued even through the updates. Here's a thread I made about it a while ago : https://forum.xda-developers.com/galaxy-s8+/help/fingerprint-sensor-t3595614
My internal speaker has detached, or at least I think that is the issue, as sometimes when I am in a phone call and shake the phone just a little bit, it will either start making a weird buzz sound or completely cut off the sound. Shaking it again will fix it, that's why I think it's a physical issue. I haven't dropped my phone and just in case I ever do, I have a case and a screen protector on it, and neither of them (phone, case, screen protector) have any damage marks on them.
The Biggest Issue: Currently this is the most annoying bug I am experiencing is that whenever I go to lock screen and security in the setting app, it crashes the settings app. I also can't use the search function in the settings app, as it crashes the app withing a few seconds. The lock screen and security is the only menu in which I experience this, I am 99% sure this is due to me turning on Secure startup. I had it turned on a few days after I got the phone and it worked great, I had to turn it off once, about a month ago in order to get a quicker boot. After that I was experiencing issues turning it back on (meaning I turned it on, rebooted the phone and it would not work) , after some persistence, I was able to get it to work and it has worked and still works.
One thing to mention is that I had done the most recent system update, I am not sure this issue was caused by at, since the inability so search in the setting menu has happened prior to the latest update.
I have tried everything other than a full factory reset (wiping all cache, wiping apps cache, reset setting, reset network settings), which I refuse to do, It is absolutely unacceptable for me to pay this much for this phone and have so many issues with it, I have factory resetted my phone (Samsung's recommendation) in order to fix the first issue listed above, multiple times and it did not work.
At this point I really don't know what to do, Samsung support has been useless in this, I don't wish to replace my phone right now as I need it to much to even give up for one day, If anyone has any advice/fix other than factory resetting, I'll happily try it.
Thank you,
GGgamer16
Sounds like a factory reset is needed. I just tried all you mentioned with zero problems on the newest update w/ navbar options and experienced none of that. Speaker problem is most likely hardware related.
Anyone had any luck getting rid of the wifi disconnect? The issue where wifi disconnects showing a ! next to the wifi symbol on the status bar?
*Hooligan* said:
Anyone had any luck getting rid of the wifi disconnect? The issue where wifi disconnects showing a ! next to the wifi symbol on the status bar?
Click to expand...
Click to collapse
You try changing your WiFi channel? Using 5ghz or 2.5ghz? I use Wifi 100% of the time I'm home and never have any issues with disconnects.
brandonc0526 said:
You try changing your WiFi channel? Using 5ghz or 2.5ghz? I use Wifi 100% of the time I'm home and never have any issues with disconnects.
Click to expand...
Click to collapse
Yeah I have tried changing channels. It didn't matter. I'm on 2.4 GHz.
I found a possible fix from another forum. I changed my wifi encryption from wpa2 AES/tkip to wpa2 tkip only last night and was rock solid after that point. I didn't have any more wifi issues... Just wanted to mention this change for other people. I usually got 5+disconnects every night. I'm gonna try just the AES option tonight and see how it acts.

Question Freezing for a Few Seconds Since Last Update?

Anyone else have their Fold 3 keep on freezing for a few seconds at times, ever since the last update? It has done it when using Facebook Messenger via Chat Heads, opening the list of open apps (via the three lines button ||| ) to switch/close an app, Facebook app, Samsung Browser, tapping the back button, and possibly other times. Really annoying!
My screen will go blank when I close a app sometimes. The screen is powered on but all my app icons won't be there. Just the background.
I've had this issue since I got the device. It happens whenever I unfold the device from using the outer screen and it's not an immediate switch, it takes a couple seconds like it hangs. And I've tried 6 different launchers and tons of different apps and nothing changes it. I've debloated my device as much as I can without losing the functionality I need and followed the oneui optimization guide with a bunch of adb commands to make it better and I've had no luck BUT my battery life is amazing and the overall performance is good so I'm at a loss.
manibengood said:
My screen will go blank when I close a app sometimes. The screen is powered on but all my app icons won't be there. Just the background.
Click to expand...
Click to collapse
Oh, that's an odd one! I haven't had that one happen. It was getting frozen right after the opened app view came up, so I couldn't swipe an app closed or switch to another one right away.
Thankfully, the phone seems to be working better now after I reset the phone earlier, so here's hoping it stays that way.
spart0n said:
I've had this issue since I got the device. It happens whenever I unfold the device from using the outer screen and it's not an immediate switch, it takes a couple seconds like it hangs. And I've tried 6 different launchers and tons of different apps and nothing changes it. I've debloated my device as much as I can without losing the functionality I need and followed the oneui optimization guide with a bunch of adb commands to make it better and I've had no luck BUT my battery life is amazing and the overall performance is good so I'm at a loss.
Click to expand...
Click to collapse
I don't use the front screen much, so only have done that switch a few times over the year plus I've had the phone. I think it does take a second or two to switch, but not too bad since you're getting it set in your hands anyway, IME.
Okay, well it still does the freezing thing, but not as bad as it did before the reboot. I'd report it to Samsung, but their customer service can't understand English so can't understand problems correctly. I have an issue with scrolling screenshots not saving and they told me to reset my app settings, including network settings, and I separately gave a suggestion for the Bubbles feature to be able to open Bubbles (for texting) instead of waiting for that person to text me, and they told me to reset my network settings.

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