S20 (European, unlocked) multi-touch problems? Touch panel firmware update? - Samsung Galaxy S20 / S20+ / S20 Ultra Questions &

I'm having multi-touch issues on my new S20. It works just fine with up to 5 touch points, but as soon as you start adding more points (using more fingers), touch panel starts to glitch, with touches quickly "flickering" in and out, as if I'm quickly tapping screen, sometimes working fine, other times glitching moderately or severely, use up to 5 points, and works flawlessly.
I noticed it while using Piano/Synth apps (such as Perfect Piano, ORG 2020), trying to play simple chords, for example every other white key, using as many fingers as I can, playing chords repeatedly. To make sure it's not app specific, I downloaded "Display Tester" app and used its "multi-touch test", same problem, panel registers 5 fingers flawlessly, but using more fingers, problems start to manifest themselves, sometimes immediately, other times not. To completely rule out downloaded apps, I enabled "pointer location" through Android's "developer options", and yep, testing on solid backgrounds (better visibility) reveals touches not registering properly. Removed factory screen protector, tried restarting phone, safe mode, enabling/disabling touch sensitivity, accidental touch detection, changing resolution, updating phone (all the latest updates as of July 3 2020).
The only thing I haven't tried is "TSP FW Update", through secret dialer code *#2663#, hearing horror stories of update failing (even seemingly succeeding) , and people losing touch panel functionality entirely, with no obvious way to flash older firmware since touch panels firmware lives separately from device's main firmware.
● So my question is, problems that I'm experiencing, are unique to my device, or is this widespread/normal?
I doubt many people would notice these problems since panel works flawlessly with up to 5 fingers, no glitches whatsoever.
● Can you, fellow S20 owners perform above described tests, and report back your results?
● Dialing secret dialer code *#2663#, what touch panel firmware version your phone displays? Maybe mine is old and needs updating, but I'm afraid of clicking that button, which leads me to my final question to experts
● Is there a way to backup touch panel firmware, and somehow reflash it, in case something goes wrong. Or once update fails, there's no way for a phone to communicate with panels controller?
Thanks

Just tried and yep, same thing
Also the thing you gave to update touch panel firmware tells me I'm already on latest so there is no point to use it
EDIT: I tried doing the display update thing for you, it didn't solve the problem

replying to jojos38; sharing more thoughts
:good: Thanks, jojos38, especially for your bravery regarding TSP FW update! (I read you still can control your phone using mouse and keyboard if update fails, but it's very challenging to reflash panel's firmware if something goes wrong, if it's even possible, because reflashing phone will not fix bricked touch controller).
I feel a little relieved I'm not the only one. I wonder just how widespread this is, I also wonder if Samsung uses same touch screen controller on all S20 devices. Seems like it's either panels limitation, or a software thing, I doubt it's a defect, because of how well it performs otherwise, but of course, who knows..
If this will get enough attention, maybe Samsung can release an update, or at least chime in.
Let's wait for more replies, and see what others have to say.

Related

4 Hard Button Go Crazy on Android

I installed the Android OS on my phone that was found on this post:
http://forum.xda-developers.com/showpost.php?p=5480057&postcount=7353
I updated it and everything to what he has but occasionally my hard buttons at the bottom will either stay lit or not respond at all. Or it will even go crazy as if I were sitting there spinning my finger around the middle hard button thus making it highlight everything on my menu. That also causes trouble because then it thinks that when I press the home key it decides to bring up the call log screen.
Is there anyway to disable the "iPod Scroll" on the center hard key?
Dude. You should update to the newest build. And update Rootfs and zImages.
everything is in the XDAndroid thread in this forum.
I updated to the one found here:
http://forum.ppcgeeks.com/showthread.php?t=104276
And my scroll wheel and hard buttons still mess up from time to time.
What device do you have? RAPH100?
Sorry I don't know the developer names but its the HTC Fuze for AT&T so it's either the RAPH100 or just the RAPH. The start up config I'm using for Droid is the RAPH config.
Its best not to touch the capacitive DPAD and scroller during boot up. (safe time is when you can see a n d r o i d or the bootscreen.) This and having the pad clean is very crucial if you don't want it going crazy.
Try cleaning it with a wet cloth/tissue and try again.
I also had a screen protector which was massively scratched which caused problems. Ever since removing it the DPAD has been working great.
dude i totally have the same problem.
i ve tried wipe it clean but no luck.
sometimes everything work great but all of a sudden the buttons go wild and start flashing. after that, nothing will bring it back to normal. maybe after a few minutes if will stop blinking, lefting one or two LEDs on, and the button is then less responsive, though still works if you place your finger on the button you want for a few seconds before pressing.
I've seen a few people complaining about this but other says its because of our own device...
However everything works normally in WM... so i guess it might be about the sensitivity or something like that.
no matter it get fixed or not, I do want a method to disable the scrolling too, and maybe the left and right buttons, because they never work even under WM...
Yeah, mine does that too. Its random, sometimes not happening for days, then all of the sudden it starts. And this is within the same boot. Very odd. BTW, I keep up on all builds, always update asap, and my pad is spotless. I can't really figure it out.
also getting the exact same problem a lot, with everything up to date, clean, and not touching on bootup. would it be difficult to implement a code where we could just disable the middle scroll wheel? thats the thing that causes the most problems, and its not really that useful anyway.
@reverendkjr
This may be off topic but, you say you leave your phone running Droid all the time? How do you not drain your battery in like 4 hours unless you leave it charging all day?
But I'm pretty sure I'm as up to date as I can be and I still get this issue.
twiggy159 said:
@reverendkjr
This may be off topic but, you say you leave your phone running Droid all the time? How do you not drain your battery in like 4 hours unless you leave it charging all day?
But I'm pretty sure I'm as up to date as I can be and I still get this issue.
Click to expand...
Click to collapse
Its not off topic at all. I have been using Xandroid as my one and only OS for about a month now. I do charge it quite often, and I leave it on my desk at work on a charger. I also charge it at night as I sleep. I start off the day with 100% and can go 6 or so hours without issue. I continuously get 3-4 days in a row without a reboot or a failure. I find that it has become a suitable alternative to Winmo. The difficulty that I have is that there are primary functions which I miss a bit (camera mostly). But I feel that in order for me to fully understand and appreciate this, and to be able to contribute as a quasi beta tester, I must be willing to spend as much time with it as possible. I keep up with these forums on a regular basis , checking them sometimes 2-3 times a day. It is difficult to distinguish helpful info sometimes, since there are several versions floating around, and not everyone has the same setup & environment. I search as much as I can to find my own solutions, and for the most part, I'm relatively proud of myself. I usually only chime in when something is really bugging me, or I see something valuable that I can add to a conversation.
This issue was one that I had seen a few people talk about, and it had always been chalked up to being a dirty sensor type of thing, or someone touching the pad while it was booting. Having tried all of these solutions with no success, I had come to the determination that it was not constant, it could be ignored or dealt with, and eventually someone would fix it. It is most definitely not a "hot" item, so I never made a stink about it. Now that others have brought it forward, I decided to add my experiences.
I have loads of respect for the developers, and realize that they are not doing this for me. They are doing it for themselves, and fortunately, they share it with us. I am envious of their ability to make this project possible, and have no expectation or demands. I just take what they give us, and try to make it work for me.
Just my two sense, I'll step away from the pulpit now.
+1 for Navigation Wheel or capacitive D-pad issue
reverendkjr said:
Yeah, mine does that too. Its random, sometimes not happening for days, then all of the sudden it starts. And this is within the same boot. Very odd. BTW, I keep up on all builds, always update asap, and my pad is spotless. I can't really figure it out.
Click to expand...
Click to collapse
May I appeal to the developers to move Raph110 Navigation wheel to "Not working" so further development can occur. I do not touch the wheel during boot, but it still randomly flips out. My screen is clean. I did the clean cloth thing. The Navigation wheel not only flips out going all over the place. It actually rarely works the way it should in any application.
All I really need is to turn it off or disable the Navigation wheel if at all possible. Is it necessary to load the Nav-wheel capacitive drivers or can we disable them? Would it disrupt the function of the D-pad if disabled because all I need is the D-pad.
Chime in RAPH110 guys. Would you care if the Nav-wheel was disabled, because I actually think this is what is causing the issue.
I just want to make sure that I communicate to any developers that this is not a major issue. To me, I feel as though this is the only issue that I have at all. With the build I use, I honestly have no other issue which means that the Raph110 Android end product is 99% complete. To be direct, Thank you! I feel as though you purchased me a new phone, so this is no way a complaint. It is only the last 1% quality assurance analysis. ;-)
Edit: I just re-read this thread and the common denominator is HTC Fuze or RAPH110 users are having this minor issue. RAPH100 posting are saying "Just read the thread" or "use updated packages" or "clean the screen" which I think may all work and be valid for you RAPH100 users. I can indeed say without a doubt that this does not work for RAPH110.
In order for me to stop the random D-pad/Nav-wheel random scrolling, I have to screen lock it, let it go to sleep, then it might stop. It does stop mind you, but it is quite random how I am able to stop it.
spideyngo said:
May I appeal to the developers to move Raph110 Navigation wheel to "Not working" so further development can occur. I do not touch the wheel during boot, but it still randomly flips out. My screen is clean. I did the clean cloth thing. The Navigation wheel not only flips out going all over the place. It actually rarely works the way it should in any application.
All I really need is to turn it off or disable the Navigation wheel if at all possible. Is it necessary to load the Nav-wheel capacitive drivers or can we disable them? Would it disrupt the function of the D-pad if disabled because all I need is the D-pad.
Chime in RAPH110 guys. Would you care if the Nav-wheel was disabled, because I actually think this is what is causing the issue.
I just want to make sure that I communicate to any developers that this is not a major issue. To me, I feel as though this is the only issue that I have at all. With the build I use, I honestly have no other issue which means that the Raph110 Android end product is 99% complete. To be direct, Thank you! I feel as though you purchased me a new phone, so this is no way a complaint. It is only the last 1% quality assurance analysis. ;-)
Edit: I just re-read this thread and the common denominator is HTC Fuze or RAPH110 users are having this minor issue. RAPH100 posting are saying "Just read the thread" or "use updated packages" or "clean the screen" which I think may all work and be valid for you RAPH100 users. I can indeed say without a doubt that this does not work for RAPH110.
In order for me to stop the random D-pad/Nav-wheel random scrolling, I have to screen lock it, let it go to sleep, then it might stop. It does stop mind you, but it is quite random how I am able to stop it.
Click to expand...
Click to collapse
I think mine is a RAPH100... i cant take out the battery and double check... but mine is a unbranded version fron 3 australia... which i remember is raph100. and i totally have the same issue so this is not only happening on raph110 i believe.
Hey guys,
I was having the same problem in wm6.5 using many different energyroms, i disabled the scrollwheel altogether within the registry, never used it anyway. I am now getting the same problem in Android. is there is a registry parallel in android?
btw using a RAPH100 (all above fixes did not work)
devs, is there no easy way to implement a disable scroll wheel setting?? i swear that wheel will drive me crazy at times
While this could be an issue with all Raph 110's (AT&T Fuze), I think it is just a subset due to hardware problems. For me, the problem only happens occasionally and it does not only occur in xdandroid, but also in WM. There is an HTC tool (for WM) named NavDbgTool.exe that will show you what is happening with the capacitive buttons/touch area on the Raph. For me, when I have issues it lights up all over and shows touches occurring that are not occurring. I know of at least one XDA member (Captain Throwback) who was able to get a replacement phone (a Tilt2) from the insurance carrier because of this issue.
Perhaps this is a problem that eventually happens with all Raph 110's due to a hardware flaw. If that is the case, maybe enough complaints to AT&T will cause them to replace all of the devices (similar to how Sprint is replacing all their Touch Pro's due to overheating issues). In the meantime, if you have insurance, you should be able to get a replacement phone, just use the NavDbgTool.exe to document the problem in WM.
Also, due to this issue, it would be nice to have the option to disable the capacitive touch area on the Raph 110 in xdandroid (while keeping the D-pad working). I don't use it for anything now that zooming doesn't work for recent versions of Opera in WM.
I'm starting to think that this is Winmo ROM related. I noticed that since I've used the ROM that I have installed right now, the amount of times this issue has affected me has been slim to none. I am currently running the an NRG rom from june 12 with sense 2.5.
link: http://hotfile.com/dl/47992175/ccd8b44/Energy.RAPHAEL.21905.Sense2.5.Jun.12.7z.html
I'm not guaranteeing anything, but its working for me.
Maybe it has something to do with a package that is built into certain roms. I have noticed a few times where the winmo ROM i have loaded will affect Android's performance as well. The ROM that I am currently running was also what provided me with the ability to get GPS working in Android.
I hope this helps some of you.
I don't think it has anything to do with WM. For me, it only happens in Android.
firstly i have a raph100 that has this issue too, so its not just raph110
secondly, for me, this happens in wm too but a lot less frequently and seems to repair itself. It happens in android 70% of time when i boot, the 30% else happens later...
newly released zimages seem to shutdown the capacitive panel when sleeping, and this solved my problem a little bit since every time it goes crazy I can put the device in sleep then resume it...
But when it goes asleep the two buttons on the right act as back, the two on the left act as home. I think there is only one physical button on both sides, the touch figures if you are pressing back or end.
Sent from my AOSP on XDANDROID MSM using XDA App

[BUG] Screen Sensitivity Issue-Lag (4.0.4-4.1.x)

Problem summary
Known cause (might be others): selecting an app from the Recents list (Task Switcher)
Temporary fix: turn the screen off, then back on
Workaround: avoid using Recents list (you can use a 3rd party task switcher instead)
How to test: open Messaging, hit Home, hit Recents, select Messaging from the list. Your screen will be less sensitive until you turn the screen off and back on. You can view the pressure by going to Settings -> Developer Options -> turn on Pointer Location. This will allow you to see the Prs of each tap in your status bar. Normally your lightest taps that register will show anywhere from 0.28 to 0.32. However, after this bug is activated, you will mostly get values over 0.40 for your light taps. This is actually a very noticeable increase, especially when trying to type quickly.
Please report any other known methods to "activate" this bug. After re-assigning my Recents button to a 3rd party app (I'm using Simple Task Switcher), I haven't seen this bug at all. It seems that a couple of people have seen it produced by something other than Recents, but they haven't narrowed it down (or reliably reproduced it on purpose).
Please star this issue officially so Google can fix:
Link is http://code.google.com/p/android/issues/detail?id=29734
Note: Downloading & using Screen filter application from play store, with brightness set to
Your hands are really dirty or really dry. Try moisturizer or something.
Been using my screen for almost hour straight now. No issues.
--------+++--------
iphone. helping computer illiteracy become popular since 2007.
Hehe yes this s gonna be a difficult one to confirm. But it is definitely not dirty hands. To clarify, a quick press of the power button to lock then unlock completely fixes the issue. Same fingers suddenly register perfectly. This is driving me nuts as the phone is not even usable right now. Literally.
@rbiter said:
Been using my screen for almost hour straight now. No issues.
--------+++--------
iphone. helping computer illiteracy become popular since 2007.
Click to expand...
Click to collapse
ios 6.2 doesnt get issues.
I don't know about your other experiences, but as far as the browser goes I have the same scrolling effects as you do. I think this is how it is meant to be. They tightened the scrolling a lot and I kinda like it. Before one small flick would send me across the whole page, which was kinda annoying. Just my preference.
I'm not having this problem. It would drive me crazy too. Been using my phone alot over the past two days and I didn't run into this problem even after almost 1h of continuous surfing. Also a few checkpoints of Shadowgun didn't trigger it.
But you can confirm your problem if you enable "cursor position" in the dev options (hope that's what it 's called in english). "Prs" and "Size" should need a lot more than around 0.30-0.40 to register your touch if you have the problem you describe.
I am sorry that you're experiencing this, but 4.0.4 has nothing to do with this. 4.0.4 is just software, Galaxy Nexus is not a pressure-sensitive device, it is merely touch-sensitive. Which means that software gets an analogue signal from the touchscreen, either 1 or 0. It has no 'range' of sensitivity, so it cannot decrease in sensitivity in software (if it did, then it would not work at all).
This is entirely hardware issue and I suggest either making sure your screen is clean, your screen protection thing (if you use one) isn't acting up or if your hardware has become faulty (have you dropped it recently?).
If problem persists then return under warranty.
My wife had this issue once.
It was the third party launcher she was using.
I don't think its a matter of touch sensitivity dropping, its a matter of the system just being too slow to really work right.
It was ADW EX, fwiw.
kristovaher said:
I am sorry that you're experiencing this, but 4.0.4 has nothing to do with this. 4.0.4 is just software, Galaxy Nexus is not a pressure-sensitive device, it is merely touch-sensitive. Which means that software gets an analogue signal from the touchscreen, either 1 or 0. It has no 'range' of sensitivity, so it cannot decrease in sensitivity in software (if it did, then it would not work at all).
This is entirely hardware issue and I suggest either making sure your screen is clean, your screen protection thing (if you use one) isn't acting up or if your hardware has become faulty (have you dropped it recently?).
If problem persists then return under warranty.
Click to expand...
Click to collapse
Lol that is hilarious. You forgot the step where its the OS that actually processes the input data, so in that process, a ton of problems can arise.
And personally, since 4.0.4 I have also been experiencing a "similar" issue. When scrolling down (and only down), I experience a kind of "lag" like if it only registers the swipe movement half an inch lower. Its not a big deal, but still an issue.
Edit : What he explains as "pressing very hard" is most likely the fact that when you press harder you actually cover more surface, so the amount of extra input data can definitely impact the behavior.
I had issues for a few hours after the 4.0.4 update, where my softkey buttons weren't responding. Thankfully, it seems to be fine now, but it was a cause for concern.
Sent from my Galaxy Nexus
gokpog said:
I'm not having this problem. It would drive me crazy too. Been using my phone alot over the past two days and I didn't run into this problem even after almost 1h of continuous surfing. Also a few checkpoints of Shadowgun didn't trigger it.
But you can confirm your problem if you enable "cursor position" in the dev options (hope that's what it 's called in english). "Prs" and "Size" should need a lot more than around 0.30-0.40 to register your touch if you have the problem you describe.
Click to expand...
Click to collapse
Thank you my friend, I should have thought of this; now I have numbers to confirm this. So with cursor option enabled I can get down to 0.30, managed 0.28 once. However when the bug starts, I can confirm that I cannot get below 0.60. It just refuses to register that input for some reason.
I lock the screen, 1 second is all it takes, and now it registers down to 0.30 again and all touch works properly. Its almost like some type of memory leak issue is the way it feels to me. It only starts happening after a few min of use.
Its definitely an issue now that I can see the pressure numbers. The question is what the hell can I do about it. I flashed aokp29 with the latest 4.0.4 ota merged in, problem still occurs. I'm gonna try stock 4.0.2 or 4.0.1 just to see. Thanks.
I have never had much luck upgrading Linux versions. That's why I start fresh every time with Android. Lol
Sent from my Galaxy Nexus using Tapatalk
Before I start digging, anyone know specifically which driver controls the touch input? I'll try looking thru github.
Also I was on stock 4.0.1 prior to this. So this could be normal behavior for everyone but everybody is used to it since nobody stayed on 4.0.1 like me. Cause I can easily say this is difficult to notice if you aren't paying attention. The question is, why does locking the screen temporarily change it back...
I can confirm some of what you are saying..sometimes when I'm browsing the scrolling tightens up..I lock the phone then unlock it and it is smooth again..doesn't happen all the time tho..doesn't bother me but I've noticed it
Sent from my Galaxy Nexus using XDA
I can also confirm. This morning I found the Swiftkey was lagging on Facebook. Something like the phone did not receive the touch. Then I rebooted and now it is ok.
I did not get this issue on 4.0.2 and I don't install anything new on 4.0.4.
The way I installed 4.0.4 was from the official factory image, so my phone is fresh! I reinstalled all apps manually as well. Nothing fancy apps.
I know this is my first post, but I can definitely confirm this issue.
I use my Galaxy Nexus for development, so the screen is always on. The sensitivity goes down very quickly.
My phone was an International GNEX that I loaded the US firmware on and then I flashed the OTA 4.0.4 update.
kristovaher said:
I am sorry that you're experiencing this, but 4.0.4 has nothing to do with this. 4.0.4 is just software, Galaxy Nexus is not a pressure-sensitive device, it is merely touch-sensitive. Which means that software gets an analogue signal from the touchscreen, either 1 or 0. It has no 'range' of sensitivity, so it cannot decrease in sensitivity in software (if it did, then it would not work at all).
This is entirely hardware issue and I suggest either making sure your screen is clean, your screen protection thing (if you use one) isn't acting up or if your hardware has become faulty (have you dropped it recently?).
If problem persists then return under warranty.
Click to expand...
Click to collapse
Just to point out, the phone is all digital. It does not get an analog signal from touching the screen. Also to that point you said analog but then described digital with the 1 and 0
Has anyone affected tried going between 4.0.2 and 4.0.4? To check the possibility of a driver or some related value changing.
Also, if not fixed by going back to 4.0.2, this could be due to current leakage from somewhere causing the touch to not work properly. I've seen it on other capacitive touch devices, though mainly when a non-compatible charger is connected. When you shut the screen off, the charge causing the problem/interference with the touch is temporarily dissapated, but then comes back after you use it again. Probably very unlikely in this case, unless Google changed something in the touch driver that makes it more sensitive to interference, which in turn messes with actual input from fingers.
TechNoir said:
Has anyone affected tried going between 4.0.2 and 4.0.4? To check the possibility of a driver or some related value changing.
Also, if not fixed by going back to 4.0.2, this could be due to current leakage from somewhere causing the touch to not work properly. I've seen it on other capacitive touch devices, though mainly when a non-compatible charger is connected. When you shut the screen off, the charge causing the problem/interference with the touch is temporarily dissapated, but then comes back after you use it again. Probably very unlikely in this case, unless Google changed something in the touch driver that makes it more sensitive to interference, which in turn messes with actual input from fingers.
Click to expand...
Click to collapse
Its possible. I was on 4.0.1 so perhaps this issue originated in 4.0.2 but I never noticed since I didn't update then. I can add that I did multiple wipes and clean flashes, and also tried both aokp 28 and 29 (new 4.0.4 ota merged), and happened on both.
I'll post what I just sent to arbiter which gives more insight.
From my extra testing under normal use my light touches register 0.28-0.33. Especially on swipes, the end of the swipe registers 0.28 as the finger travel breaks contact with the screen giving that swipe extra input which pushes the swipe motion further extra boost. When the bug starts the touch swipe won't even break 0.38-0.40, and that extra swipe data is lost resulting in the end of the swipe data points being excluded and swipes travel half the distance.
This gets exacerbated on the keyboard when fast typing light pressed. Its so bad it frustrates my face off cause typing just ceases to be possible. Such a difficult issue to diagnose.
Click to expand...
Click to collapse
Yes my face literally flew off!

One X Multitouch Issues (possible fix)

EDIT: This fix may apply to you if you've already disabled "3 Finger Gestures", as this seems to be the go-to fix for these issues. If disabling or enabling this setting doesn't work (like it didn't for me), then the following might be of some use.
Just wanted to post this is a possible blanket resolution to the somewhat common issue with One X (4.0.3+) and multitouch...more specifically...the loss of touch registration on all fingers contacting the screen when one finger is lifted away. You will notice this issue immediately if you try to play any games requiring more than one finger (emulators in particular).
If this is you, do the following...
Enable "Pointer Locations" under the developer options.
Press two fingers to the screen and lift only one of them. If both 'crosshairs' vanish, restart your phone.
As soon as your phone is done rebooting, repeat the above step. If multitouch is working properly (one crosshair stays), immediately lock your phone via the button on the top right edge.
Unlock your phone, and repeat the two-finger test, then see below.
If the problem exists after you lock your screen, you might want to disable (or outright uninstall) any lockscreen modifications or apps. The biggest hurdle here was discovering that locking my screen was where the problem was beginning, and a lockscreen app (UnKeyLocker, to be exact) was causing the problem. I was frustrated as hell trying to pin down what was causing the issue to just show up out of nowhere.
Hopefully my experiences here might shed some light on why others are having similar issues.
confirmed this issue when selecting "no lock screen" onjelly bean sense. caused all the above issues preventing multi touch games fromworking properly.
omfg
badboyvtec said:
confirmed this issue when selecting "no lock screen" onjelly bean sense. caused all the above issues preventing multi touch games fromworking properly.
Click to expand...
Click to collapse
Thank you, seriously, just flashed and reflashed and updated hboot and tried fresh and everything until I found this. i was enjoying having no lock screen but it was obviously causing the problem.
Thanks again guys

Hardware issue or just a bug with ZUI?

I just tried turning on the 'Show surface update' option under 'Developer Options'. The screen flashes randomly even if I just keep the screen on without touching or doing anything with the phone.
I have a Xperia T2 Ultra, and if I try the same thing, the screen will only flash if I touch the screen, it doesn't flash the screen randomly like the ZUK Z2 does.
Is it happening to everyone on Stock Nougat ROM or just me? I am mainly concerned with the touch sensitivity of the phone, cause sometimes I feel, I'm missing out some screen swipes.
Any advice or suggestions?
I don't think the 'Show surface updates' setting is actually intended to show when the screen is touched. I believe it is used to indicate when the content of the screen changes; for example it might flicker if one of the icons in your statusbar changes like mobile/Wi-Fi signal strength or the clock. I guess the option you're actually thinking about is the one which says 'Show taps' under the Input heading, which displays a spot on the screen when the display panel is touched. (I don't know whether this is available in ZUI since i'm running AEX 4.5)
P650SE said:
I don't think the 'Show surface updates' setting is actually intended to show when the screen is touched. I believe it is used to indicate when the content of the screen changes; for example it might flicker if one of the icons in your statusbar changes like mobile/Wi-Fi signal strength or the clock. I guess the option you're actually thinking about is the one which says 'Show taps' under the Input heading, which displays a spot on the screen when the display panel is touched. (I don't know whether this is available in ZUI since i'm running AEX 4.5)
Click to expand...
Click to collapse
Thank you for the reply. Whatever you said makes complete sense. But the issue is, I have got few Android phones running kitkat, lollipop and marshmallow, these devices only shows surface update on statusbar area if I don't touch the screen. In Z2's case it flashes the complete screen randomly and frequently, I tried leaving it in settings, a picture opened in full screen etc, but same result.
I don't mind if it's a bug with the ROM, I can flash a custom ROM. But if it's caused by a hardware issue, mostly related to touch, then I'm planning to send the device back for repair or replacement. Just going to be 1 week since I bought this device.
Any suggestions?
sixth.pr1m3 said:
Thank you for the reply. Whatever you said makes complete sense. But the issue is, I have got few Android phones running kitkat, lollipop and marshmallow, these devices only shows surface update on statusbar area if I don't touch the screen. In Z2's case it flashes the complete screen randomly and frequently, I tried leaving it in settings, a picture opened in full screen etc, but same result.
I don't mind if it's a bug with the ROM, I can flash a custom ROM. But if it's caused by a hardware issue, mostly related to touch, then I'm planning to send the device back for repair or replacement. Just going to be 1 week since I bought this device.
Any suggestions?
Click to expand...
Click to collapse
I don't think there's anything to be worried about. I actually upgraded to a new phone today, and so flashed the Indian version of ZUI (2.5.104 ST) back onto my ZUK Z2 in preparation for selling it on Gumtree. (Which is the British equivalent of Craigslist, for those in the US) I had chance to test what you were talking about and sure enough, the same thing happens on mine; where the entire screen will occasionally flicker even with an image displayed in fullscreen, so that the statusbar icons are hidden. So unless you are noticing any actual problems whilst using the device, I don't believe there's anything to be concerned about at this stage.
P650SE said:
I don't think there's anything to be worried about. I actually upgraded to a new phone today, and so flashed the Indian version of ZUI (2.5.104 ST) back onto my ZUK Z2 in preparation for selling it on Gumtree. (Which is the British equivalent of Craigslist, for those in the US) I had chance to test what you were talking about and sure enough, the same thing happens on mine; where the entire screen will occasionally flicker even with an image displayed in fullscreen, so that the statusbar icons are hidden. So unless you are noticing any actual problems whilst using the device, I don't believe there's anything to be concerned about at this stage.
Click to expand...
Click to collapse
Thanks a lot for checking it out for me, really do appreciate it. Was getting increasingly worried about this issue. You are a lifesaver. Thank you again :highfive:

3 screen off issues

Hi everyone.
I have a note 10 + 256 go exynos from france.
SInce about last update one ui2.5, I have seen 3 issues which I think are related.
- AOD tap to show not working
- Double tap to wake not working
- When I remove the phone from the ear during a call the screen does not light up anymore whereas before yes.
I almost returned the phone in warranty a short time ago because my screen only registered two fingers,a few days later I received an update that fixed this problem.
For these 3 problems I tried 3 things :
- Update touch screen firmware via *#2663#
- Factory reset
- Reflash the stock firmware with odin and frija
I also have another problem a few times a day the screen freezes, I have to lock unlock the screen and it works again..
Do you think it's a software problem or a hardware problem (damaged screen, damaged sensor or other)?
Please help me thanks.
Lol, firmware and/or software; maybe a settings or permissions issue as there are many. Hardware rarely fails unless it receives severe abuse. You can perform some of the builtin hardware tests just to be sure.
Try using the factory load if the apk in question has been updated or wait for an update that fixes it. Be sure to check the Gallaxy Store for updates.
I'm still running on Pie because it's fast, stable and functional. No scope storage that I don't want or need.
Once you get an OS optimized and running well there's little advantage to upgrading many times unless the new OS is really worth it.
Many times it's not... I'm still running W7 too.
You invariably end up with new issues, hunting down all new glitches and worse, since it's new there not many online solutions.
Thank you for your help.
I mentioned the 3 main methods of fix but of course before that I had already tried the basic things like clearing the system cache, checking the permissions of the AOD application as well as deleting this data.
I also checked the sensors with * # 0 * # but I did not find anything problematic
I even tried to flash the november update with odin and frija and I got a soft brick, so I don't even dare to try a downgrade firmware, I don't have the knowledge, I read that I had to keep the same bootloader and I get lost in the different firmwares
Those are all system apks that run in the background.
Is Android System configured correctly?
Try clearing it's data and of course the system cache.
A hard reboot as well.
It's interesting you lost the proximity sensor.
Thanks.
Yes I have cleared the system cache several times, android system too. I even did a hard reset. I think more and more of a hardware problem, because all these functions are linked to the fact that the screen does not wake up by touch when it is turned off.
the proximity sensor still works at least partially because it flashes well during a call and turns off the screen when I put the phone to my ear, but no wake up when I take it off my ear.
cyroko said:
Thank you for your help.
I mentioned the 3 main methods of fix but of course before that I had already tried the basic things like clearing the system cache, checking the permissions of the AOD application as well as deleting this data.
I also checked the sensors with * # 0 * # but I did not find anything problematic
I even tried to flash the november update with odin and frija and I got a soft brick, so I don't even dare to try a downgrade firmware, I don't have the knowledge, I read that I had to keep the same bootloader and I get lost in the different firmwares
Click to expand...
Click to collapse
cyroko said:
Thanks.
Yes I have cleared the system cache several times, android system too. I even did a hard reset. I think more and more of a hardware problem, because all these functions are linked to the fact that the screen does not wake up by touch when it is turned off.
the proximity sensor still works at least partially because it flashes well during a call and turns off the screen when I put the phone to my ear, but no wake up when I take it off my ear.
Click to expand...
Click to collapse
If it happened after the firmware update... it's in the firmware or software.
Bad firmware can sometimes blowout a cpu but doubt it damaged the hardware controlling just that one feature of the touchscreen.
If that was the case the touchscreen wouldn't work at all.
Maybe the firmware is ok but got corrupted during the download or flash.
A defective memory module could corrupt the load but again that rarely happens.
So back to the firmware/software/settings...
Maybe someone here has seen this before or has a better idea to sort it out.
Honestly I'm not sure it's exactly after an update.
It's just that it's not functions that I use very often. I don't call a lot of people and most of the time I use very little Aod and double tap2wake.
Usually when I grab my phone to use it I unlock it directly with the fingerprint.
when i mentioned the problem where my screen only recognized two fingers at this time , aod and dt2w were already weird as it only worked on the top half of the screen not on the bottom half ..the update solved the problem for the 2 fingers but not for the fact that aod and dt2w only works on the upper half.
Now for some time aod and dt2w no longer work at all no matter where I touch the screen.
I want to clarify that I use a screen protector with loca glue but that it is from the beginning and that it has never been a problem before.
I know this is a weird problem thanks for your patience
I never use a lock screen or the fingerprint sensor.
There may be a conflict because that... disable and see if that helps.
The screen could goof up the proximity sensor. Probably not but next time it's off, check it out.
No worries; these devices fascinate me.
Hope you sort it out; eventually one usually does
I never use a lock screen or the fingerprint sensor.
There may be a conflict because that... disable and see if that helps.
The screen could goof up the proximity sensor. Probably not but next time it's off, check it out.
No worries; these devices fascinate me.
Hope you sort it out; eventually one usually does
2x post
when i did the factory reset it was the first thing i tried before even resetting a password but it didn't work anyway.
For the screen protector I use the same brand from the beginning and it has never caused me a problem of this kind, but maybe this one is defective ..
I would have to remove it to try but I have lazy to change it again because I had to change it twice in a little while.
Hoping that by dint of applying the loca glue I haven't damaged anything.
Thanks
Nah the glue didn't hurt anything; it's well sealed.
The tap on AOD I never use but I double tap to turn the screen on/off. If I lost that I be witch hunting.
Try increasing the touch sensitivity if you haven't already... and make sure no other apps have accessibility permissions that could conflict. Same for device administrator permissions.
Try it in safe mode as well.

Categories

Resources