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Hello community!
Today I would like to post a review of a great service I used: GS3 JTAG Brick Repair. As many members here, I consider myself an advanced user. I want more than what the stock phone offers and our amazing devs satisfy that urge. I've had no issues rooting my G2X in the past and did it for several friends who had the same phone. The GS3 was a different kind of beast for me. I felt confident when I was about to flash; I thought I did my homework... But then I made a BRICK. WTF?!? My heart dropped... I haven't even had this phone for a month!!! I voided my warranty and now this?!? FML....
What to do? Where to go for help? Buy another $600 phone?
After I wiped the snot and tears, I turned to Google. This is how I found MobileTechVideos. The service that I was in need of was the "Samsung Galaxy S III JTAG Brick Repair." But I was impressed to find out that MTV also provided " ROM / Root Upgrade Service:" Not only would MTV turn my brick back into a GS3 but they would complete what I had intended to accomplish in the first place! My complete order looked like this:
* JTAG Brick Repair
* ROM / Root Upgrade Service:
* Rush Processing
* USA Express Return Shipping
* I asked for ClockWorkMod and CM9 loaded
The total for my service came out to $105.00
I shipped my phone USPS priority with $700 insurance. Total: $15.35
I shipped on Aug 24th at 4:35 from Los Angeles. The phone arrived at JTAG Aug 26th. I received the phone at 10:30am on Aug 30th. Now that, my friends, is service. Yes, I know I paid for it but it went exactly as described on paper. I excitedly ripped open the package, popped in the battery and tried to start my phone... And tried again..... And again. I almost crapped myself.. WTF is going on?!?!? Ooooooooh... It helps to charge the battery... So 20min later, I powered my phone. Thank you JTAG! I was overjoyed to see my phone power up with CM9! All the crappy/expensive backup plans fled my mind. No more insurance claim.. No more buying another phone... No more adding another line, getting a GS3 for $150, transferring the number, suspending the new account and paying an additional $10/month for 2 years.
JTAG FIXED MY BRICK
I would HIGHLY recommend the services of MobileTechVideos to anyone who is suffering from a hard bricked GS3 or just want a PRO to do the ROM / Root Upgrade Service. With an advertised price of $30 for the ROM / Root Upgrade Service, I will send all future phones to MobileTechVideos and save all headaches and give myself peace of mind that the phone WILL be rooted correctly the first time.
*****Now, for my ONLY gripe: return packaging. I would have liked to see my phone in more than just a padded envelope. I just picture the USPS workers playing "silent speed ball" with everything... If the phone was bubble wrapped and placed in a flat rated box, I would have felt better. The phone arrived without incident but this was the only aspect I have criticism for.
/*****
Thank you, JTAG, for an amazing service that saved my butt. I speak highly of your company to my friends and will recommend your services to anyone who is curious or needs your expertise.
-Adam
did you use a usb jib to get into dl mode or anything?
Thanks for the review Alex. Expertzero, a JIG was no match for his situation as he had extensive bootloader damage...
Great experience with MobileTechVideos brick restore
Same story from me -- bricked my Verizon Samsung Galaxy S3. Dead, lifeless, very sad. Sent it in to Mobiletech with the request to simply restore the thing. Mailed it overnight on a Monday - it was back in my hands the very next THURSDAY, totally fixed. Price only $60, plus the $24 to mail overnight. (In addition, I requested the upgraded express fast service, and they didn't charge me for it.)
They do what they promise, and do it efficiently.
I used mobiletech videos the other day for my d2att.
There was no option for using next-day service during checkout. I imagine the owner probably would have allowed this after emailing him, but I didn't try.
I sent it in by USPS priority on Saturday evening.
Got it back by USPS 1st class on Wednesday.
Keep in mind I live two hours from these guys. So USPS didn't have far to go.
For the life of me, I couldn't get my computer to see the phone with Odin afterwards.
I had to do a LOT of work on my computer to get Odin working with the phone, which was weird because I never had a problem before.
But who knows what that was all about.
Anyways, phone is doing great and I'm happy I only had to go five days without it (including weekend).
CZ Eddie said:
I used mobiletech videos the other day for my d2att.
There was no option for using next-day service during checkout. I imagine the owner probably would have allowed this after emailing him, but I didn't try.
Well, I was confused about the next-day (express) service. The place to request next day service is in the main order screen, where you check off all the services you require (root restore, brick repair, JAG order). One of the options in that long list of services is "rush service." It's different from most order forms, which place shipping options at the end of the order. That's why I missed it - but I just e-mailed the company and asked to be upgraded. And they upgraded me for no charge.
I really like this company.
Click to expand...
Click to collapse
Agreed!
I had my Samsung Galaxy Note II repaired and unlocked. I'm in Canada and I was very impressed with how quickly they had me back up and running. My phone was double packed in padded envelopes on the way back to me too. Communication throughout the process was outstanding, even before I forked over any money. I definitely recommend MobileTechVideos to anyone in need of help.
Sidenote: I was able to root my phone successfully on my own a few weeks later, I was too stubborn to have them do it because I wanted to prove to myself I could handle it. It wasn't the easiest thing in the world, I am a novice when it comes to this stuff so my advice to anyone out there at my level of expertise is to let them do it and save yourself the headache and mini heart attacks as you pray you didn't screw up and brick your phone.
Great service all around. Can't thank you enough MTV.
Great experience as well!!
While I didn't brick my phone like most everyone else where in the thread so far, I had trashed the IMEI somehow on my Cappy somewhere along the line of ROM flashes I did. I sent it in to MTV to have that fixed and also had them load the latest AoCP ROM onto the phone.
Long story short .... phone came back in perfect working order and I've flashed a later version of that same ROM on the phone myself (fixed a low memory issue that I noticed). It runs perfectly now and while not a daily driver, will prove to be a reliable backup!!
Thanks MTV!
I didn't have as good an experience...
Had a Galaxy Tab what wouldn't boot, contacted them and decided its needed to have a boot from SD card option.. sent it in and they sent it back and everything worked ok,
Then I upgraded and decided to give my tab to my Mom, contacted them again to see if it was safe to factory reset due to the boot from SD thing, was told that it wasn't any problem, and I could do a factory reset..
I did one and it just sits at the logo and won't boot passed it, like it did before I sent it in the first time, contacted them again, they asked me how I did the reset, I replied,...
THEN the problem.... NO REPLY after that... That was months ago, I'm going to try again..
I don't want to have to pay AGAIN for it seeing as I asked if it was ok to do it before I tried it and they said it was good to go..
mobile tech videos
Just wanted to post real quick for mobile tech videos.
If you ever have a phone that you think is un fixable give these guys a chance first !!!!! They are awsome ! I was putting custom roms on my htc one and soft bricked it and could not fix it to save my life ! They fixed it and runs like there was never ever a issue
so if you ever have a phone issue go to mobiletechvideos
you will not be disapointed.
refueler said:
Just wanted to post real quick for mobile tech videos.
If you ever have a phone that you think is un fixable give these guys a chance first !!!!! They are awsome ! I was putting custom roms on my htc one and soft bricked it and could not fix it to save my life ! They fixed it and runs like there was never ever a issue
so if you ever have a phone issue go to mobiletechvideos
you will not be disapointed.
Click to expand...
Click to collapse
I have sent three phones to Josh at Mobile tech video and each experience was pleasant. (Well after I got over shock of bricking a phone).They are quick and they fix bricked phones. For those who love flashing roms and playing with updates -- they are great safety net.
damage?
refueler said:
Just wanted to post real quick for mobile tech videos.
If you ever have a phone that you think is un fixable give these guys a chance first !!!!! They are awsome ! I was putting custom roms on my htc one and soft bricked it and could not fix it to save my life ! They fixed it and runs like there was never ever a issue
so if you ever have a phone issue go to mobiletechvideos
you will not be disapointed.
Click to expand...
Click to collapse
Im considering this, did they damage the casing of the phone to get at the circuit board? That's my hesitiation. The way I understand it, Jtag uses a direct connection tot he motherboard to rewrite the storage. thanks for the feedback!
If they did they are in the wrong line of work! Getting it open is extremely easy to do.
DocHoliday77 said:
If they did they are in the wrong line of work! Getting it open is extremely easy to do.
Click to expand...
Click to collapse
I also recommend them. They saved me from brick dom a couple of times. Fast service, feiendly, good communication.
I sent my Verizon Sch-i535 S3 in for J TAG repair after PayPal Payment.
I sent as required by USPS, Insured.
Tracking shows they received the S3 on Aug 20, 2014.
Code:
[B]Order #24368
Shipment Activity Location Date & Time
[B]Delivered BRYAN, TX 77807 August 20, 2014 10:38 am [/B]
Out for Delivery BRYAN, TX 77801 August 20, 2014 9:10 am
Sorting Complete BRYAN, TX 77801 August 20, 2014 9:00 am
Arrived at Unit BRYAN, TX 77801 August 20, 2014 8:41 am
Departed USPS Facility ROCHESTER, NY 14606 August 19, 2014 6:09 am
Arrived at USPS Facility ROCHESTER, NY 14606 August 19, 2014 12:58 am
Code:
EDIT:Aug 27, 2014
Today I got this email:
An order you recently placed on our website has had its status changed.
[B]The status of order #24368 is now Awaiting Fulfillment[/B]
Shipment Tracking Numbers / Links
No tracking numbers are assigned to your order yet.
Click here to view the status of your order
http://mobiletechvideos.mybigcommerce.com/
Code:
EDIT:Sept 8, 2014
Today I got this email:
[B]Order Status Change[/B]
Hi Bob
An order you recently placed on our website has had its status changed.
[B]The status of order #24368 is now Completed[/B]
Shipment Tracking Numbers / Links
No tracking numbers are assigned to your order yet.
Code:
EDIT:Sept 9, 2014
Today I got this email:
[B]Order Status Changed[/B]
Hi Bob
An order you recently placed on our website has had its status changed.
[B]The status of order #24368 is now Shipped[/B]
Shipment Tracking Numbers / Links
(USPS Priority Mail 1-3 Business Days)
Map their address
I tried to map their address but couldn't find it.
mobiletechvideos
10124 COUNTY ROAD 244 CALDWELL TX 77836-2396
Also don't understand the double Website name
mobiletechvideos.mybigcommerce.com
Could be a residential, county area. Google doesn't map low population areas as thoroughly as higher ones as i understand it.
But if you have some issue trusting them, find another. There are tons out there, but none that i am aware of that are as highly spoken of in these forums.
Check ebay. Some are offering the service as low as $25 now.
Sent from my SAMSUNG-SGH-I747 using Tapatalk
No luck dealing with MobileTechVideos....
I sent my bricked Galaxy S3 to MobileTechVideos over three weeks ago and haven't heard anything from them since (except that they got it). I've sent two emails and left one phone message (they rarely answer) over the last couple of weeks just asking for a status update, but have been totally ignored. Maybe they're just super-busy, or maybe I just got ripped off for $65 and my phone. I even paid extra for "expedited processing."
Will update if/when I ever get a working phone. (Or if I don't....)
Be aware
People be aware. I believe mobile tech videos has gone south overnight. My experiences has been pretty much the same as previous posters. My first clue is when I contacted the company to have my phone fixed Josh was really a tentative... after they got my money and my phone that's the last i heard from them for about 2 months. Finally I sent them an email asking for my phone back and allowed them to keep my 50 bucks. They did mail it back to me packaged very poorly.. surprised it didn't break the screen. Better off taking phone to a local shop.
connexion2005 said:
Thanks for the review Alex. Expertzero, a JIG was no match for his situation as he had extensive bootloader damage...
Click to expand...
Click to collapse
Do you have an email please?
Are you still doing phones?
Thanks
Hello, my Verizon One won't seem to charge. The other day I woke up, used my phone till it was at about 85%, then topped it off back to 100% before I left as I was going to be on the road most of the day. When I took it off the charger I noticed it was a bit warm, not excessively so but noticeable. A couple of minutes later (it had been off the charger) I noticed it was getting hotter. I restarted it hoping for the problem to sort itself out. Maybe 30 minutes later the battery had dipped to 25% and the phone was very warm. I started to get worried and turned it off. Hoping that would at least postpone the problem I put it aside and didn't mess with it. About another half hour later I picked up the phone to see if it had cooled off, only to find that it was even hotter! I got very worried and actually had to hold an ice cube to the back of the phone because I'd heard of bad things happening to overheating phones. That seemed to solve the problem and the battery seemed to have finally run out because it didn't heat up anymore. I got home and tried to charge it to no avail. The thing seems to be completely dead. I was running CM 11 but I hadn't messed with any processor settings. I thought it would be a software issue because of the beta version of CM but idk after it continued to overheat after it was shut down. Does anyone have any suggestions?
Also, if I should just send it to HTC support let me know. I've been reluctant to contact them since the phone is rooted and all...
I have heard to place the phone under a light with the charging cord hooked up. I know it sounds weird but people says it works. I have heard nothing but horror stories about cm11 and refuse to run that Rom. From issues that you describe to it breaking the lte radio and having to flash an ruu to get it working again. There are so many other Roms that are real good.
Sent from my HTC6500LVW using Tapatalk
Dark Jedi said:
I have heard to place the phone under a light with the charging cord hooked up. I know it sounds weird but people says it works. I have heard nothing but horror stories about cm11 and refuse to run that Rom. From issues that you describe to it breaking the lte radio and having to flash an ruu to get it working again. There are so many other Roms that are real good.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Before all this CM11 worked great. No lag and everything seemed to work fine minus a couple occasional glitches. Could it be the ROM as it continued to heat when turned off?
I've had the phone on the charger for about a day now, no sign of life. What will happen if I send it to HTC support?
Where did you get the phone? Most likely if from Verizon you can contact their customer support line, tell them it isn't charging and they'll send you a refurb. I just don't mention to them that the phone is rooted and they have always exchanged mine without issue.
Sent from my HTC6500LVW using Tapatalk
MJL99 said:
Where did you get the phone? Most likely if from Verizon you can contact their customer support line, tell them it isn't charging and they'll send you a refurb. I just don't mention to them that the phone is rooted and they have always exchanged mine without issue.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
I got mine from Viva Movil as they had it on sale. Would it work the same way since it is a branch of Verizon?
Listerine611 said:
I got mine from Viva Movil as they had it on sale. Would it work the same way since it is a branch of Verizon?
Click to expand...
Click to collapse
There's no harm in calling Verizon tech support, telling them your problem and asking for a replacement device. The worst they can say is no. But then you'd have other options. I don't see them telling you no. I had an issue with a phone a got off Craigslist and they replaced it. I didn't tell them I wasn't the original owner but it was only a few months old and shouldn't matter anyway. They didn't even ask tho.
Sent from my HTC6500LVW using Tapatalk
MJL99 said:
There's no harm in calling Verizon tech support, telling them your problem and asking for a replacement device. The worst they can say is no. But then you'd have other options. I don't see them telling you no. I had an issue with a phone a got off Craigslist and they replaced it. I didn't tell them I wasn't the original owner but it was only a few months old and shouldn't matter anyway. They didn't even ask tho.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Thanks! I'll try tomorrow and see how it goes :fingers-crossed:
Listerine611 said:
Thanks! I'll try tomorrow and see how it goes :fingers-crossed:
Click to expand...
Click to collapse
The exact same thing happened to me about a month ago and I have been terrified to send it in to HTC or use my Squaretrade replacement program for fear they would figure out it was rooted and send me back my broken device with a voided warranty.
Finally I took it into verizon yesterday and they are now sending me a new one in the mail.
I have to send them my broken one after I receive the new one and I'm afraid they might detect its rooted and charge me the $600 for the new device they sent me.
Anyone gone through something similar?
Listerine611 said:
I got mine from Viva Movil as they had it on sale. Would it work the same way since it is a branch of Verizon?
Click to expand...
Click to collapse
I bought my HTS One from Viva Mobil too, and it clearly was shipped by Verizon.
Three weeks ago, it stopped booting or charging. I walked into a local VZW store and they couldn't wake it either, so they couldn't see I had rooted the phone. They ordered a warranty replacement for me.
I doubt that they're going to bother to see what ROM is on the returned unit..
jpradley said:
I bought my HTS One from Viva Mobil too, and it clearly was shipped by Verizon.
Three weeks ago, it stopped booting or charging. I walked into a local VZW store and they couldn't wake it either, so they couldn't see I had rooted the phone. They ordered a warranty replacement for me.
I doubt that they're going to bother to see what ROM is on the returned unit..
Click to expand...
Click to collapse
Just got back from the VZW store, they took it but said "if any software manipulation was detected" I would be charged $300 for the refurb phone. Better than $600 but I'm kinda worried.
I believe this is associated with running a non sense based rom on the phone. There was another guy who had his phone overheat and speakers blown when he was running AOSP, and I know the overheating thing happened to multiple people. I feel like for some reason it's too risky to run AOSP because of these horror stories so if I want an AOSP feel I'll just run a GPE rom with xposed to tweak it how I like. Never had bad luck since, and I predict I won't have any in the future since these roms are made for our hardware by HTC themselves.
Sent from my HTC6500LVW using Tapatalk
I purchased my Galaxy S6 7/15. I rooted it shortly after. Sometime end of Jan. or Feb. it stopped charging on my Samsung wireless charger. I talked with Samsung TS. They opened a ticket, after having me hard reset which did not fix the problem. I sent back my charger and they sent me a new one. Only to find it did not work either. They wanted me to trouble shoot with them. I told them I now suspected the phone. I found someone with an S6 and theirs charged on my charger with no problem. I called Samsung, they opened another ticket, and wanted me to return my phone. This was not a good time as I was traveling. When it was convenient, I opened a new ticket and returned the phone. The turn around time was not bad, less than 2 weeks. The ticket noted that they replaced components, and that the phone did not pass QA due to rooting. The phone charged fine on the wireless charger for 10 days. Yesterday it failed to charge as before. I just called Samsung. They refuse to repair it due to its being rooted. I told them that was BS! The problem is a hardware problem not a software. The moral, beware they will refuse to repair if rooted, although I did get one repair. Albeit, it only lasted 10 days.
todivefor said:
I purchased my Galaxy S6 7/15. I rooted it shortly after. Sometime end of Jan. or Feb. it stopped charging on my Samsung wireless charger. I talked with Samsung TS. They opened a ticket, after having me hard reset which did not fix the problem. I sent back my charger and they sent me a new one. Only to find it did not work either. They wanted me to trouble shoot with them. I told them I now suspected the phone. I found someone with an S6 and theirs charged on my charger with no problem. I called Samsung, they opened another ticket, and wanted me to return my phone. This was not a good time as I was traveling. When it was convenient, I opened a new ticket and returned the phone. The turn around time was not bad, less than 2 weeks. The ticket noted that they replaced components, and that the phone did not pass QA due to rooting. The phone charged fine on the wireless charger for 10 days. Yesterday it failed to charge as before. I just called Samsung. They refuse to repair it due to its being rooted. I told them that was BS! The problem is a hardware problem not a software. The moral, beware they will refuse to repair if rooted, although I did get one repair. Albeit, it only lasted 10 days.
Click to expand...
Click to collapse
Bring it to Sprint, when I had my problem the "in store tech" used a battery monitor app and just told me that the "numbers aren't good" long story short, I got a new phone in a hr so I guess what I'm saying is go to a sprint store.
JUST UNROOT - Meaning flash back to stock using Odin!! Then you should be good:good:
1619415 said:
Bring it to Sprint, when I had my problem the "in store tech" used a battery monitor app and just told me that the "numbers aren't good" long story short, I got a new phone in a hr so I guess what I'm saying is go to a sprint store.
JUST UNROOT - Meaning flash back to stock using Odin!! Then you should be good:good:
Click to expand...
Click to collapse
Unfortunately, I don't have TEP, so I am sure they will charge me.
1619415 said:
Bring it to Sprint, when I had my problem the "in store tech" used a battery monitor app and just told me that the "numbers aren't good" long story short, I got a new phone in a hr so I guess what I'm saying is go to a sprint
Good to know I do have the TEP plan and was wondering about a replacement after a year or so i got mine in december so far couldnt tell you if battery is any worse because it works better now. But guess il try something like losing it. When time comes.
Click to expand...
Click to collapse
Jimmy1life said:
1619415 said:
Bring it to Sprint, when I had my problem the "in store tech" used a battery monitor app and just told me that the "numbers aren't good" long story short, I got a new phone in a hr so I guess what I'm saying is go to a sprint
Good to know I do have the TEP plan and was wondering about a replacement after a year or so i got mine in december so far couldnt tell you if battery is any worse because it works better now. But guess il try something like losing it. When time comes.
Click to expand...
Click to collapse
When I lost my old iPhone 6, I was charged $200 as a insurance "fee" so I'd recommend just bring it to a tech when they deem it unrepair able. (They don't open phones, unless its a screen thing)
Click to expand...
Click to collapse
Using the phone as usual was on facebook and it just turned off battery was around 30%~, has happened once before which i just put on charge and it charged from 0% normally thinking back i should've prepared for the worst but i didn't.
Now it off tried 3 different chargers and nothing, doesn't turn on, no notification light, no vibration not a beep!
running the Resurrection Remix ROM the FEB build, EX Kernal march build, TWRP RC1 and supersu
Also last time it crashed while on facebook as well
PC not reading it and I don't think i can restore to factory now, which could effect my warranty, so any help could be greatly appreciated, tried holding the power button, volume down and power button and still nothing.
Send HELP!!
Call 1-800-Google for a replacement. If you can't turn it on then they can't either. Besides, they don't care if you have some weird rom on it. But since it's unlocked then they can get all your data if they get it running. Why oh why do people unlock their bootloaders? lol.. no flaming, just sayin'.
I knew one dev who somehow F'd up his CPU's while tinkering around with deep code stuff.
It was a Samsung and warranty was denied.
But flashing a ROM and kernel won't do this, so it's a straight hardware failure it sounds like.
Send it on back.
Don't mention anything about custom ROM.
Thanks for giving me hope guys, now just need to find my receipt
DeadDude said:
Thanks for giving me hope guys, now just need to find my receipt
Click to expand...
Click to collapse
You probably won't need one. It's on record if you didn't get it second hand.
Sent from my Pixel using XDA-Developers Legacy app
Yeah I just went into JB Hi Fi an electronics store in australia where i bought the phone from and they blamed it on physical damage that was from when i first got the phone 5 months ago, so i contacted google and they tell me to send it in for a frame repair and then send it back to them to probably end up sending me a refurbished one, which to be honest sounds stupid as hell.
Going to call google tomorrow morning and see what can be done over the phone.
Hi All,
I just received my Robin today, and when I went to turn it on: nada!
It was dead. Like big fat zero dead. I've never experienced this with any other smartphones, be it flagship or budget.
Is this normal or should I be worried? I'm sure I can ask for a replacement, but I just want to make sure that the replacement won't be the same. I do plan on using it for a couple weeks with Lineage.
I'd appreciate your help. Cheers!
lost_droid21 said:
Hi All,
I just received my Robin today, and when I went to turn it on: nada!
It was dead. Like big fat zero dead. I've never experienced this with any other smartphones, be it flagship or budget.
Is this normal or should I be worried? I'm sure I can ask for a replacement, but I just want to make sure that the replacement won't be the same. I do plan on using it for a couple weeks with Lineage.
I'd appreciate your help. Cheers!
Click to expand...
Click to collapse
Just charge it for a while.
Just got mine in today too. No life out of the box, but wasn't too worried. Threw it on the charger, went out for dinner, booted right up (to a few updates waiting waiting for me)