Pixel XL suddenly off, not charging nothing completely dead! - Google Pixel XL Questions & Answers

Using the phone as usual was on facebook and it just turned off battery was around 30%~, has happened once before which i just put on charge and it charged from 0% normally thinking back i should've prepared for the worst but i didn't.
Now it off tried 3 different chargers and nothing, doesn't turn on, no notification light, no vibration not a beep!
running the Resurrection Remix ROM the FEB build, EX Kernal march build, TWRP RC1 and supersu
Also last time it crashed while on facebook as well
PC not reading it and I don't think i can restore to factory now, which could effect my warranty, so any help could be greatly appreciated, tried holding the power button, volume down and power button and still nothing.
Send HELP!!

Call 1-800-Google for a replacement. If you can't turn it on then they can't either. Besides, they don't care if you have some weird rom on it. But since it's unlocked then they can get all your data if they get it running. Why oh why do people unlock their bootloaders? lol.. no flaming, just sayin'.

I knew one dev who somehow F'd up his CPU's while tinkering around with deep code stuff.
It was a Samsung and warranty was denied.
But flashing a ROM and kernel won't do this, so it's a straight hardware failure it sounds like.
Send it on back.
Don't mention anything about custom ROM.

Thanks for giving me hope guys, now just need to find my receipt

DeadDude said:
Thanks for giving me hope guys, now just need to find my receipt
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Click to collapse
You probably won't need one. It's on record if you didn't get it second hand.
Sent from my Pixel using XDA-Developers Legacy app

Yeah I just went into JB Hi Fi an electronics store in australia where i bought the phone from and they blamed it on physical damage that was from when i first got the phone 5 months ago, so i contacted google and they tell me to send it in for a frame repair and then send it back to them to probably end up sending me a refurbished one, which to be honest sounds stupid as hell.
Going to call google tomorrow morning and see what can be done over the phone.

Related

Samsung Galaxy Nexus Suddenly Stopped Working!

I was using the phone today and the screen suddenly locked up on me. It wouldn't respond to any button presses so I just did a battery pull to reset it. However, the phone won't turn back on now. It doesn't do anything, even when plugged into the charger, the phone doesn't even indicate that it's charging or anything at all. It's like it has been completely bricked.
It was completely stock, never unlocked it or rooted and never installed any custom rom or anything of that nature. I've only had the phone for a couple of months and I'm completely baffled as to what could have happened. It certainly wasn't anything that I did.
Any ideas? Or does anyone have any experience with this type of thing happening to their phone?
So I've left the battery out for over 30 minutes and it still won't turn on. I have an extended battery and the regulary battery that came with the phone and it won't turn on with either battery.
I have also tried the volume down and power button method and that doesn't do anything at all either.
Plugging the phone into the computer with the USB cable also does nothing.
How long have you had the phone. Did you buy it from a store?
.....Clones & Drones.....
Mine did the exact same thing! It was realy weird, however all i did was keep the power button pressed and it rebooted fine.
Sent from my Galaxy Nexus using xda premium
ptmr3 said:
How long have you had the phone. Did you buy it from a store?
.....Clones & Drones.....
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I got the phone when it was released and I ordered it online right from Verizon's website.
I hope that you have the warranty from the carrier!
gulmat said:
Mine did the exact same thing! It was realy weird, however all i did was keep the power button pressed and it rebooted fine.
Sent from my Galaxy Nexus using xda premium
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I wish it was that simple for me.. I held the power button down for over a minute and still, nothing happened. This is really frustrating.
!!!!!!!+111111
evolishesh said:
I hope that you have the warranty from the carrier!
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.....Clones & Drones.....
ptmr3 said:
!!!!!!!+111111
.....Clones & Drones.....
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Click to collapse
I'm not sure about that one. I know I don't have insurance thru verizon but isn't there a manufacturer warranty? Like I could get a refurb from verizon instead of a brand new one?
I've never had a smartphone just stop working for no reason at all and I was never really into modding them so I thought I was safe. I guess I was wrong.
Really disappointed in Samsung right now. This is my first nexus device, not sure if I'll get another.. That's totally lame to have a crap product that just stops working for no reason. This is an unmodded phone, completely stock, never been dropped or anything of that sort. The only thing that I did was swap the regular battery out for the extended version.
russ4h said:
I'm not sure about that one. I know I don't have insurance thru verizon but isn't there a manufacturer warranty? Like I could get a refurb from verizon instead of a brand new one?
I've never had a smartphone just stop working for no reason at all and I was never really into modding them so I thought I was safe. I guess I was wrong.
Really disappointed in Samsung right now. This is my first nexus device, not sure if I'll get another.. That's totally lame to have a crap product that just stops working for no reason. This is an unmodded phone, completely stock, never been dropped or anything of that sort. The only thing that I did was swap the regular battery out for the extended version.
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I'd definitely go to Verizon with this. Most definitely manufacturer defect.
Hold down volume up and volume down and the power button. Does it boot into fast boot? Id say if it doesn't do anything then go ahead and call your carrier because its a faulty unit. You can also try plugging it in without a battery and then Inserting the battery. That also saw sends a power up signal to the device. Though I don't know if this trick works on a nexus three. This was an old trick to "jump start" a nexus one that had a faulty power button. But aside from all this, it sounds to me like you've got a faulty unit whether you get it running or not. Probably just need to swap it , sounds like something went pop.
Sent from my Galaxy Nexus using Tapatalk
You should be able to get a refurbished phone.its probably just a manufacturer defect.
Sent from my Galaxy Nexus using Tapatalk
android01 said:
Hold down volume up and volume down and the power button. Does it boot into fast boot? Id say if it doesn't do anything then go ahead and call your carrier because its a faulty unit. You can also try plugging it in without a battery and then Inserting the battery. That also saw sends a power up signal to the device. Though I don't know if this trick works on a nexus three. This was an old trick to "jump start" a nexus one that had a faulty power button. But aside from all this, it sounds to me like you've got a faulty unit whether you get it running or not. Probably just need to swap it , sounds like something went pop.
Sent from my Galaxy Nexus using Tapatalk
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Thanks for the tips, I tried the volume up, volume down, and power button method just now and it doesn't do anything. I Also just tried plugging it in and then putting the battery in and nothing as well.
The thing is, I don't have insurance thru Verizon (i.e. the $5 a month thing). Would going to them even benefit me at all? Do you know if they would offer a refurb or something?
The phone has a 1 year warranty on it. You shouldn't have to pay anything but you might just get a refurbished replacement.
I think I had the same thing happen to me a few days ago. However, I have the GSM version that I bought from amazon (thru a third party seller), so no warranty. Yeah, I know. Smart. Also, in my case, I unlocked the bootloader so I could flash the official yakju so I would get updates faster from google. Despite some lagginess with 4.0.2, it had been working great for a month+.
When mine crashed, all I did was press the back button and the screen went crazy and froze up, then started glitching and made a buzzing sound. I pulled the battery and tried a reboot. The Google logo would glitch and "ghost" and then the animation would start, but it was slower and choppy. After a few seconds, it froze and the screen was all low-rez looking and I could see what I can only describe as strange pixelation or scan lines (with a few of them moving from the top of the screen down to the bottom in a continuous loop). The only way to get it to stop was another battery pull.
I tried to use fastboot to get back in and reflash to the original firmware, but I kept getting a usb error (didn't have that when I first unlocked the bootloader using a mac, so not sure what the problem was). Now, the phone won't get passed the Google logo and just sits there for 30+ minutes without making any progress (that I can see). I keep trying to get back into the bootloader using fastboot, but now it won't even do that.
I've contacted Samsung/UK (as that's where mine originated), but don't think I will be getting any help based on their initial response. And, since my bootloader is unlocked, that probably voided the warranty anyway. I have no idea what happened, but it seems like some sort of combination of hardware/software problem. So, basically I'm screwed and out $700.
russ4h said:
Thanks for the tips, I tried the volume up, volume down, and power button method just now and it doesn't do anything. I Also just tried plugging it in and then putting the battery in and nothing as well.
The thing is, I don't have insurance thru Verizon (i.e. the $5 a month thing). Would going to them even benefit me at all? Do you know if they would offer a refurb or something?
Click to expand...
Click to collapse
I'd say go contact Verizon and see what they say. If they can't help you out then you gotta contact Samsung and I believe (if my memory serves me right) all their products have a one year warrenty from the day the phone was used. So you should see what they have to say.
Similar thing happened to me, it rebooted itself, as it has been doing quite a bit of lately, and then wouldnt turn on no matter what I did.
Eventually just help the POWER and VOL DOWN button together to reboot, and it worked fine again. I'm completely stock wtf.
tandp74 said:
I think I had the same thing happen to me a few days ago. However, I have the GSM version that I bought from amazon (thru a third party seller), so no warranty. Yeah, I know. Smart. Also, in my case, I unlocked the bootloader so I could flash the official yakju so I would get updates faster from google. Despite some lagginess with 4.0.2, it had been working great for a month+.
When mine crashed, all I did was press the back button and the screen went crazy and froze up, then started glitching and made a buzzing sound. I pulled the battery and tried a reboot. The Google logo would glitch and "ghost" and then the animation would start, but it was slower and choppy. After a few seconds, it froze and the screen was all low-rez looking and I could see what I can only describe as strange pixelation or scan lines (with a few of them moving from the top of the screen down to the bottom in a continuous loop). The only way to get it to stop was another battery pull.
I tried to use fastboot to get back in and reflash to the original firmware, but I kept getting a usb error (didn't have that when I first unlocked the bootloader using a mac, so not sure what the problem was). Now, the phone won't get passed the Google logo and just sits there for 30+ minutes without making any progress (that I can see). I keep trying to get back into the bootloader using fastboot, but now it won't even do that.
I've contacted Samsung/UK (as that's where mine originated), but don't think I will be getting any help based on their initial response. And, since my bootloader is unlocked, that probably voided the warranty anyway. I have no idea what happened, but it seems like some sort of combination of hardware/software problem. So, basically I'm screwed and out $700.
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That's awful man. I've been reading more and more about random reboots happening with this phone and what not.. I just don't know what to think right now, I thought this was supposed to this beast of a phone and now after only a couple of months, it has completely stopped working for no apparent reason at all. Pretty lame, and this has definitely never happened to me before as I always take care of my phones. I just figured that if something were to happen to this phone, it would be from my own doing, just as it has been with every other phone that I've ever owned (ie from modding, from a drop, etc.). Samsung gets a thumbs down from me, I paid a lot of money to get this phone and now I'm going to be stuck with a refurb because they have put out a crap product.
As for you, I wouldn't even tell Samsung that you unlocked it. They probably won't be able to tell if you did or not since the phone won't boot properly. They should offer you a refurb, so you'll be in the same boat as me. I went into Verizon today and that's the best that they could do. I have to wait til Monday for it to come in the mail. I'm stuck without a phone til Monday.
volsey said:
Similar thing happened to me, it rebooted itself, as it has been doing quite a bit of lately, and then wouldnt turn on no matter what I did.
Eventually just help the POWER and VOL DOWN button together to reboot, and it worked fine again. I'm completely stock wtf.
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Yeah, it's looking like this phone has been giving many people similar problems. Samsung must have let a bad batch slip out or something. I was completely stock as well, no unlock, no root, no custom rom, just a plain old basic user here and mine took a dump on me.
Mine does this about every other day and I have to pull the battery and restart, sorry to hear yours won't reboot. Ouch

[Q] Did I get a bad Galaxy Nexus?

It looks like I've got serious sleep of death issues. Here's what's happened so far.
I got the phone on Thursday afternoon. As soon as I started it up, it performed an update to 4.0.4. After entering my account info, a bunch of my old apps were restored and I installed a few more. Thursday night, the phone froze in sleep mode and I couldn't wake it up. Pulled the battery and everything was fine, didn't think too much about it.
Friday I got two similar lock ups, one in the afternoon and one at night. Had to pull the battery both times. I uninstalled any apps that I was no longer using or did not use too much.
Saturday three lock ups! Once while connected to the wall charger. At this point I uninstalled every downloaded app and powered the phone off overnight.
Sunday morning (today) I got a lock up in the morning and finally did a factory reset and did not allow any old apps to be imported. The only thing I have installed now, besides the stock apps, is Google Voice. And my phone just locked up again...
Is there anything else I can do at this point or should I just send this back to Google for a replacement?
Try to do a clean install ... or wipe your cache and Dalvik cache
and your bone stock I would DEFINately bring it back ive installed countless roms and kernels and never pulled battery yet you didnt need to spend your money on a defective phone
irizwan said:
I believe theres a rouge app responsible .. try a clean install then don't install any apps then check
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He just said he did this.
Anyways, try flashing a kernel and raising the minimum value slightly, saw this fix every SoD on the G2x forums. You'll need CPU Master or something similar.
I'm using CPU Master Pro, in case you were wondering.
Sent from my Galaxy Nexus using Tapatalk 2
Unroot and reroot. Problem should be solved.
Sarumiso said:
It looks like I've got serious sleep of death issues. Here's what's happened so far.
I got the phone on Thursday afternoon. As soon as I started it up, it performed an update to 4.0.4. After entering my account info, a bunch of my old apps were restored and I installed a few more. Thursday night, the phone froze in sleep mode and I couldn't wake it up. Pulled the battery and everything was fine, didn't think too much about it.
Friday I got two similar lock ups, one in the afternoon and one at night. Had to pull the battery both times. I uninstalled any apps that I was no longer using or did not use too much.
Saturday three lock ups! Once while connected to the wall charger. At this point I uninstalled every downloaded app and powered the phone off overnight.
Sunday morning (today) I got a lock up in the morning and finally did a factory reset and did not allow any old apps to be imported. The only thing I have installed now, besides the stock apps, is Google Voice. And my phone just locked up again...
Is there anything else I can do at this point or should I just send this back to Google for a replacement?
Click to expand...
Click to collapse
Install a custom kernel and change your minimum CPU to 700mhz. Fixed my sods. Honestly though I'd go for an exchange.
Sent from my Galaxy Nexus using xda premium
Please update as i am planning on getting a gnex from the play store soon and would like to know what happens
Sent from my SAMSUNG-SGH-I897 using XDA
Toad858 said:
Please update as i am planning on getting a gnex from the play store soon and would like to know what happens
Sent from my SAMSUNG-SGH-I897 using XDA
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Click to collapse
Just get the Gnex, geesh. There's lemons with every product, not just phones.
Sent from my Galaxy Nexus using Tapatalk 2
Might be a bad Sim card
Thanks for the advice everyone. I ended up contacting Google who transferred me to Samsung for an RMA. During the course of the call, they had me try to reset the phone from recovery mode and I found that my phone can't go into recovery mode. Holding VolUp + Power resulted in a regular system boot. If I go to fastboot and try to enter recovery, I just get a little droid lying down with a red triangle and exclamation point.
At this point I'm thinking that first upgrade to 4.0.4 must have been corrupted somehow. I'm looking at trying to reflash it via Odin since I'm not looking forward to a week or more without a smartphone and the fact that the Samsung rep made me a little nervous by the number of times she said "might", "maybe" and "possibly" when talking about not charging me for a second phone during the RMA process.
Sarumiso said:
Thanks for the advice everyone. I ended up contacting Google who transferred me to Samsung for an RMA. During the course of the call, they had me try to reset the phone from recovery mode and I found that my phone can't go into recovery mode. Holding VolUp + Power resulted in a regular system boot. If I go to fastboot and try to enter recovery, I just get a little droid lying down with a red triangle and exclamation point.
At this point I'm thinking that first upgrade to 4.0.4 must have been corrupted somehow. I'm looking at trying to reflash it via Odin since I'm not looking forward to a week or more without a smartphone and the fact that the Samsung rep made me a little nervous by the number of times she said "might", "maybe" and "possibly" when talking about not charging me for a second phone during the RMA process.
Click to expand...
Click to collapse
To go to Bootloader mode requires VolUP+VoldDOWN+Power button
suggest returning defective phone
You phone seems defective.
I realize you don't want to send it back, but getting stuck with a bad phone can drive you crazy.
When I bought my Evo 3D phone a year ago, after the update, it started to reboot at random times. After talking to their support, with no solution, I insisted on a new unit.
Once I got the new phone, I had no problems ever again.
Now I have the Galaxy Nexus, and I used it a lot the first few days to make sure it wasn't defective.
I hope you can find a solution, but if you don't, consider getting a new unit. It's not worth the hassle of keeping a questionable unit.
Have u tried to unroot yet??? It fixes all the problems u could possibly have.
Use Wug's toolkit to fix this issue.

HTC 10 Unstable, Unpredictableand crappy battery.

I am wondering if anyone has any ideas on this crazy phone.
I am experiencing some really erratic behavior and rapid battery drain. My phone will spontaneously reboot at any given moment. Usually when the battery level gets below 50% but not always, I've had it happen at 80% as well. When it reboots it will go into a boot loop and show the battery at 1%. It will boot a few times then shut off until I plug it into a charger and reboot. Then the phone will have to charge from 1% even if it was at 75% when it shut off. Sometimes if I charge it a bit, say up to 30% and then reboot, it will boot back up at 60 or 70%. No rhyme or reason.
When all this started I was running Venom rom and I hadn't updated anything for a long time. I thought maybe something was crossed up so I flashed the stock RUU and re-rooted with the intent of re-installing the current version of Venom. I flashed Venom and got everything set up again....Bam...out of the blue a reboot. This time I lost all of my settings and tweaks in Venom, it seemed like it reverted to a fresh install. I went through all of the tweaks again and set everything back up only to have it happen again.
I have tried all of the battery reset tricks i.e., deleting battery stats. Holding down both volume buttons and the power button etc. Nothing works.
I have wiped everything except the external SD card in TWRP and then again when I installed a new ROM. I have done this numerous times. The phone seems to run a little better now but it still will random reboot and show discharged. Only get about a half a day out of the battery if I'm lucky.
I am currently running the latest version of TWRP 3.2.1-0 and stock rom firmware version 2.41.605.36.
This thing is driving me nuts. I have tried pretty much I know how to do with my limited abilities. Anyone have any ideas?
Sooo....as soon as I posted this thread I found this one https://forum.xda-developers.com/htc-10/help/random-shut-boot-loops-t3690547. I'm not sure how I missed it in my searches. I have some reading to do LOL.
HI,
i have same problem. I hope it will be resolved with Oreo !!
Leedroid is answer to all bugs
Aftab_khatri said:
Leedroid is answer to all bugs
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I tried that as well. LeeDroid didn't change a thing. At this point it really seems like a hardware issue. I have an email sent to HTC to see what they have to say.
Well to be honest I was getting a crapy battery life while using the car charger or charge it more frequently, but I am using In home Aukey Q3 and in work stock, these results are captured before writing the reply
Any lint or anything else stuck in the charge port?
I think you need to do an RUU, and run your device completely stock. Are you s-on or s-off? Do you use magisk or just old school supersu for root?
You need to go back stock anyway, I'd definitely start the warranty replacement process and you'll want to be stock for that anyway so if you confirm it does it bone stock, you'll know it's a hardware issue, and you've got it ready to send back.
Just make sure HTC knows how frustrated you are to have invested in an HTC device and having a problem like this with a device that hasn't even been out that long yet. It definitely should be within the period that HTC will take care of you as a paying customer. It's a lot cheaper to keep you as an HTC customer than it is to go make a new customer to replace you.
CharliesTheMan said:
I think you need to do an RUU, and run your device completely stock. Are you s-on or s-off? Do you use magisk or just old school supersu for root?
You need to go back stock anyway, I'd definitely start the warranty replacement process and you'll want to be stock for that anyway so if you confirm it does it bone stock, you'll know it's a hardware issue, and you've got it ready to send back.
Just make sure HTC knows how frustrated you are to have invested in an HTC device and having a problem like this with a device that hasn't even been out that long yet. It definitely should be within the period that HTC will take care of you as a paying customer. It's a lot cheaper to keep you as an HTC customer than it is to go make a new customer to replace you.
Click to expand...
Click to collapse
Unfortunately my warranty expired in July so there is no point starting a replacement process. I have been on chat with 2 different HTC people. HTC will not help me....period. They will not even acknowledge that they have a problem. I sent them the link I posted above with everyone else having the same exact issue. I made it really clear to HTC that I will not buy another one of their phones. Too bad, I have had nothing but HTC since the Thunderbolt. I won't have another one.
I have wiped all partitions including the internal sd card via TWRP at least 3 times. I have flashed the lastest Verizon RUU firmware 2.41.605.36 at least 3 times (running that now). Flashed an updated version of Venom. Flashed the latest LeeDroid, complete wipes for everything. Tried holding down the power button along with both volume buttons to reset battery stats. Tried dice and chicken bones LOL. Nothing corrects the problem. I thought it got a little better but I was wrong.
Samsung here I come
CharliesTheMan said:
I think you need to do an RUU, and run your device completely stock. Are you s-on or s-off? Do you use magisk or just old school supersu for root?
You need to go back stock anyway, I'd definitely start the warranty replacement process and you'll want to be stock for that anyway so if you confirm it does it bone stock, you'll know it's a hardware issue, and you've got it ready to send back.
Just make sure HTC knows how frustrated you are to have invested in an HTC device and having a problem like this with a device that hasn't even been out that long yet. It definitely should be within the period that HTC will take care of you as a paying customer. It's a lot cheaper to keep you as an HTC customer than it is to go make a new customer to replace you.
Click to expand...
Click to collapse
Missed the first part of your post....I'm S-off. I have gone both ways with Magisk and SuperSu. Currently (and I seem to prefer) SuperSU.
Hard not to come to the conclusion that your battery is bad
I found a shop that is going to try and help me replace the battery. They were hesitant due to the possibility of breaking the screen during disassembly. I ordered a new screen to go along with the new battery. If this doesn't fix it I guess I just tossed another $100.00 bucks in the trash.
goobener said:
I found a shop that is going to try and help me replace the battery. They were hesitant due to the possibility of breaking the screen during disassembly. I ordered a new screen to go along with the new battery. If this doesn't fix it I guess I just tossed another $100.00 bucks in the trash.
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Click to collapse
I had the exact same issue as you! A repair shop replaced my battery for 70€ and now it's working perfect again. I also tried different custom ROMs and nothing worked.
I've been having the same issues and I finally decided I've had enough. I'm going to try to revive my 10 by replacing the battery with the part here. I have a heat gun and phone repair kit already but just to be extra safe, I ordered a replacement screen/LCD assembly as well from here. I really hope I don't break my original screen because I'm not convinced this replacement is actually OEM. I don't want to risk sacrificing screen quality by having to swap my original out with a replacement. We'll see how it goes when I get all the parts in about a week and a half. Wish me luck!
Got my 10 back from a local repair shop after replacing the battery Runs like new again. Really happy the new battery fixed it back up. Pretty disappointed that HTC would do absolutely nothing to help me get the phone fixed.

Pixel 3 XL shutdown suddenly won't restart

So just now my Pixel 3 XL just suddenly shutdown and won't restart
No matter what button combo I push -- nothing !
No matter how long I push the buttons -- nothing !!
Any suggestions??
I'm assuming hardware but I wasn't doing anything -- just walking through the grocery store -- came out -- dead !
jcrompton said:
So just now my Pixel 3 XL just suddenly shutdown and won't restart
No matter what button combo I push -- nothing !
No matter how long I push the buttons -- nothing !!
Any suggestions??
I'm assuming hardware but I wasn't doing anything -- just walking through the grocery store -- came out -- dead !
Click to expand...
Click to collapse
I am having the same issue with my XL as well. Will only reboot if you boot into recovery ( vol down and power ) then reboot and continue where you left off. No fix yet.
xmattisi said:
I am having the same issue with my XL as well. Will only reboot if you boot into recovery ( vol down and power ) then reboot and continue where you left off. No fix yet.
Click to expand...
Click to collapse
Unfortunately mine won't even boot into recovery
jcrompton said:
Unfortunately mine won't even boot into recovery
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Click to collapse
I am sorry to hear that.
jcrompton said:
Unfortunately mine won't even boot into recovery
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Click to collapse
That definitely sucks! RMA...RMA...RMA! :good:
Badger50 said:
That definitely sucks! RMA...RMA...RMA! :good:
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I went through the RMA process. Due to the fact I did not buy my phone from the Google Store they will only have me send in my phone for the process which can take 10-12 business days. Unacceptable. They did say if I bought it from them they would mail me a replacement and I could mail the bad one in but since I bought it from BestBuy I am not allowed.. GGnoRE google. To be honest, after that I am done. I am probably going to replace this phone and not buy another Google phone again.
Thank you for your support and help.
xmattisi said:
I went through the RMA process. Due to the fact I did not buy my phone from the Google Store they will only have me send in my phone for the process which can take 10-12 business days. Unacceptable. They did say if I bought it from them they would mail me a replacement and I could mail the bad one in but since I bought it from BestBuy I am not allowed.. GGnoRE google. To be honest, after that I am done. I am probably going to replace this phone and not buy another Google phone again.
Thank you for your support and help.
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Click to collapse
Don't blame you a bit my friend. Problem is, what to buy that doesn't have it's problems as well? I wish you well in your search :good:
xmattisi said:
I went through the RMA process. Due to the fact I did not buy my phone from the Google Store they will only have me send in my phone for the process which can take 10-12 business days. Unacceptable. They did say if I bought it from them they would mail me a replacement and I could mail the bad one in but since I bought it from BestBuy I am not allowed.. GGnoRE google. To be honest, after that I am done. I am probably going to replace this phone and not buy another Google phone again.
Thank you for your support and help.
Click to expand...
Click to collapse
Why don't you take it back to bestbuy?
jd1639 said:
Why don't you take it back to bestbuy?
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Click to collapse
BestBuy only has a 14 day return policy. Even when they do run the return if its not covered under a protection plan which is for physical damages ( $200 deducible to get the replacement ). On top of that they also have a restocking fee lol. When you try the return under the manufacturer warranty it tells me to Call Google.
I haven't even fully remembered what I lost but this has confirmed one of my concerns about a device that doesn't have an SD card .... Basically either Pixel I've lost everything that doesn't get backed up to the cloud
So I gotta get better at backup routine or get a device with an SD card
I believe titanium might be the way to go. https://www.titaniumtrack.com/titanium-backup.html
Well for sure TiBu would be helpful for your apps and some of the app says if you were doing backups online
I'm mainly taking about the scores of files that were accumulated in out device that may not get backed up ..... Where on a device with an SD card, I use the card mainly to store things.
Dont know if this is related, but i did a restore of a nandroid and when it finished the phone turned off all on its own. When i went to power it back on nothing would happen. Even trying to boot to recovery or fastboot did nothing. When i plugged it in no charging indicator, and it wasnt recognized by a pc. I thought it was bricked for sure. So sure i did a warranty claim. Well while boxing it up to send in i hit the power button and noticed a little white battery icon flash for a second then disapear. This was the most i got it to do since it shut it self off. So i went through the whole process again of trying to power it on again with no luck. Then i got an idea from back in the day i think it was with the droid incredible maby, to hold vol down and power while plugging it in. When i did this i again saw the little white battery icon flash on the screen. So i kept holding vol down and power while plugging and unplugging the power cord over and over again. About the sixth time plugging it in, it booted to fastboot. I screamed and jumped around like a little school girl i was so happy lol. Anyways i flashed the feb ota and it booted right up like it was brand new. Hopefully this may help someone else who thinks their phone is bricked.
Sent from my [device_name] using XDA-Developers Legacy app
cmlusco said:
Dont know if this is related, but i did a restore of a nandroid and when it finished the phone turned off all on its own. When i went to power it back on nothing would happen. Even trying to boot to recovery or fastboot did nothing. When i plugged it in no charging indicator, and it wasnt recognized by a pc. I thought it was bricked for sure. So sure i did a warranty claim. Well while boxing it up to send in i hit the power button and noticed a little white battery icon flash for a second then disapear. This was the most i got it to do since it shut it self off. So i went through the whole process again of trying to power it on again with no luck. Then i got an idea from back in the day i think it was with the droid incredible maby, to hold vol down and power while plugging it in. When i did this i again saw the little white battery icon flash on the screen. So i kept holding vol down and power while plugging and unplugging the power cord over and over again. About the sixth time plugging it in, it booted to fastboot. I screamed and jumped around like a little school girl i was so happy lol. Anyways i flashed the feb ota and it booted right up like it was brand new. Hopefully this may help someone else who thinks their phone is bricked.
Click to expand...
Click to collapse
Absolute unbelievable!!!
Now I'm thankful but maybe even more frustrated
This worked!!!!!
After an hour on the phone with Google support (I obviously knew more than they did) ..... Worse yet with an RMA device in hand ...... My phone is back up and running!!
Now... Should I send the reburbed RMA back or the original phone back? Lol
Awesome glad it worked. Im not sure if this is some sort of issue with the hardware that will eventually happen again, or just a weird software fluke thats over with for good. Its been about a week so far and all is well. I cancled the return and kept it.
Sent from my [device_name] using XDA-Developers Legacy app
cmlusco said:
Awesome glad it worked. Im not sure if this is some sort of issue with the hardware that will eventually happen again, or just a weird software fluke thats over with for good. Its been about a week so far and all is well. I cancled the return and kept it.
Click to expand...
Click to collapse
The DINC! What a great device and learning tool that was! :good::good:
Thread cleaned. Keep it civil.
The lack of respect needs to stop. All users know there will be risks when doing anything to a phone post bootloader unlock.

Question *Urgent Help* Bricked Pixel 6 Pro

I'm kinda screwed here and I really really need some help.
So I basically rooted my Pixel 6 Pro just out of boredom and wanted to tweak some stuff with the rooted version. In the end, I decided that it wasn't worth rooting as most things i can do i could already do on stock like customization and other things. Anyway long story short I've tried to Use the google flash recovery tool I wasn't looking where i was clicking and ended up flashing 12 by accident It *Was on 13 at the time* had it got near to the end but it kept booting me to this one section called "fastbootd" I hit factory reset and from there it done the reset and now the phone no longer starts or doesn't even displays the charging percentage.
I've plugged it into a computer nothing pops up no noise from my computer to say it has connected.
I've also tried to use power + down for 30 seconds - didn't do nothing.
Has anyone got out of this issue? Is this a Hard Brick?
I've plugged it into a charger and will see what happens tomorrow. I genuinely think its the battery has fully drained.
Cause I've ran out of ideas to try things and I need your expertise on this guys.
Your help will really be appreciated.
Tombo12 said:
I'm kinda screwed here and I really really need some help.
So I basically rooted my Pixel 6 Pro just out of boredom and wanted to tweak some stuff with the rooted version. In the end, I decided that it wasn't worth rooting as most things i can do i could already do on stock like customization and other things. Anyway long story short I've tried to Use the google flash recovery tool I wasn't looking where i was clicking and ended up flashing 12 by accident It *Was on 13 at the time* had it got near to the end but it kept booting me to this one section called "fastbootd" I hit factory reset and from there it done the reset and now the phone no longer starts or doesn't even displays the charging percentage.
I've plugged it into a computer nothing pops up no noise from my computer to say it has connected.
I've also tried to use power + down for 30 seconds - didn't do nothing.
Has anyone got out of this issue? Is this a Hard Brick?
I've plugged it into a charger and will see what happens tomorrow. I genuinely think its the battery has fully drained.
Cause I've ran out of ideas to try things and I need your expertise on this guys.
Your help will really be appreciated.
Click to expand...
Click to collapse
I assume you didn't flash, at the minimum , the A13 bootloader to both slots or sideload the OTA after updating to A13 before doing this? If not, sounds like your device may have reverted to the A12 slot and ended up a brick due to the new ARB/eFuse shenanigans. The symptoms you describe are what happens when this occurs.
Luckily, it sounds like Google has been good at replacing devices that have encountered this so I would RMA it.
Lughnasadh said:
I assume you didn't flash, at the minimum , the A13 bootloader to both slots or sideload the OTA after updating to A13 before doing this? If not, sounds like your device may have reverted to the A12 slot and ended up a brick due to the new ARB/eFuse shenanigans. The symptoms you describe are what happens when this occurs.
Luckily, it sounds like Google has been good at replacing devices that have encountered this so I would RMA it.
Click to expand...
Click to collapse
Ahhh I'm from the UK. I only got the phone just a month ago too and now this has happened. I checked on the their Uk site i can take it to a local mobile carrier and they've stated that they will do the repair next day. I might just do that tomorrow if not then I'll speak to Google.
Tombo12 said:
Ahhh I'm from the UK. I only got the phone just a month ago too and now this has happened. I checked on the their Uk site i can take it to a local mobile carrier and they've stated that they will do the repair next day. I might just do that tomorrow if not then I'll speak to Google.
Click to expand...
Click to collapse
Good luck! Let us know how things go.
roirraW edor ehT said:
Good luck! Let us know how things go.
Click to expand...
Click to collapse
Some News for everyone!
So I spoke to Google and they was fine about it phone not working went through some troubleshooting tricks neither of the options worked. The rep on the phone gave me two options Send it into Google for a repair and they'll send me over a replacement 6 Pro whilst its being worked on. If they can't fix it they'll let me keep the phone but if all is well with the phone then I'll need to return it back otherwise I'll get charged for it.
The second option is sending it in for a repair at a local authorized repair center. Luckily there is one 10-15 minutes away from me but the annoying thing is all bookings are available during my working hours but the place has 5* reviews and can get the phone repaired within the same day.
So I might just go for my second option tbh seems alot more convenient and less hassle of having to send a phone away to Google and wait 10 days for a repair which can be done within a day by a repair center that is less than 10 mins away from me and has all parts available to hand out.
Btw the repair center near me is called Ismash. There's one nearby me in London.
Awesome news! There are at least a handful of other users who have reported getting bricked since Android 13 came out August 15th, and I believe all of them reported good news from Google for repairs, but I don't have any idea if any of them were in the UK, so glad it's going to work out there too.
Tombo12 said:
Some News for everyone!
So I spoke to Google and they was fine about it phone not working went through some troubleshooting tricks neither of the options worked. The rep on the phone gave me two options Send it into Google for a repair and they'll send me over a replacement 6 Pro whilst its being worked on. If they can't fix it they'll let me keep the phone but if all is well with the phone then I'll need to return it back otherwise I'll get charged for it.
The second option is sending it in for a repair at a local authorized repair center. Luckily there is one 10-15 minutes away from me but the annoying thing is all bookings are available during my working hours but the place has 5* reviews and can get the phone repaired within the same day.
So I might just go for my second option tbh seems alot more convenient and less hassle of having to send a phone away to Google and wait 10 days for a repair which can be done within a day by a repair center that is less than 10 mins away from me and has all parts available to hand out.
Btw the repair center near me is called Ismash. There's one nearby me in London.
Click to expand...
Click to collapse
Great to hear! If you end up taking it to the repair shop, please let us know what repairs they did (I'm guessing replacing the motherboard) and what they said was wrong with it (e.g. If it was an eFuse problem). Thanks and good luck!
Lughnasadh said:
Great to hear! If you end up taking it to the repair shop, please let us know what repairs they did (I'm guessing replacing the motherboard) and what they said was wrong with it (e.g. If it was an eFuse problem). Thanks and good luck!
Click to expand...
Click to collapse
i am also very curious if it actually needs a motherplace replacement or simply a reflash using a JTAG (or similar specialized tool) to get it out of the bricked state.
Tombo12 said:
I'm kinda screwed here and I really really need some help.
So I basically rooted my Pixel 6 Pro just out of boredom and wanted to tweak some stuff with the rooted version. In the end, I decided that it wasn't worth rooting as most things i can do i could already do on stock like customization and other things. Anyway long story short I've tried to Use the google flash recovery tool I wasn't looking where i was clicking and ended up flashing 12 by accident It *Was on 13 at the time* had it got near to the end but it kept booting me to this one section called "fastbootd" I hit factory reset and from there it done the reset and now the phone no longer starts or doesn't even displays the charging percentage.
I've plugged it into a computer nothing pops up no noise from my computer to say it has connected.
I've also tried to use power + down for 30 seconds - didn't do nothing.
Has anyone got out of this issue? Is this a Hard Brick?
I've plugged it into a charger and will see what happens tomorrow. I genuinely think its the battery has fully drained.
Cause I've ran out of ideas to try things and I need your expertise on this guys.
Your help will really be appreciated.
Click to expand...
Click to collapse
My 6 pro did this last weekend, when I was rooted I decided to flash a file to change the font and I missed the part it would work on 13 as long I deleted a certain file for the lock screen, it boot looped a few times, apparently it tried to load from slot B where android 12 was still flashed, and it hard bricked, no button combo would work, completely bricked, it was fully charged when this happen, so I RMA`d with google and my old device is suppsoed to be delivered to Texas today, then hopefully tomorrow my if I`m lucky that my replacement gets shipped.
2015Ducatimulti said:
My 6 pro did this last weekend, when I was rooted I decided to flash a file to change the font and I missed the part it would work on 13 as long I deleted a certain file for the lock screen, it boot looped a few times, apparently it tried to load from slot B where android 12 was still flashed, and it hard bricked, no button combo would work, completely bricked, it was fully charged when this happen, so I RMA`d with google and my old device is suppsoed to be delivered to Texas today, then hopefully tomorrow my if I`m lucky that my replacement gets shipped.
Click to expand...
Click to collapse
Great. If you try again to be on the safe side, download this app and install font manager
GitHub - Fox2Code/FoxMagiskModuleManager: A module manager for Magisk because the official app dropped support for it
A module manager for Magisk because the official app dropped support for it - GitHub - Fox2Code/FoxMagiskModuleManager: A module manager for Magisk because the official app dropped support for it
github.com
Just use termux and type
Code:
su -c manage_fonts
Tbh I'm not 100% it works on A13, but I tried it on the a13 beta and it worked.
verszipo said:
i am also very curious if it actually needs a motherplace replacement or simply a reflash using a JTAG (or similar specialized tool) to get it out of the bricked state.
Click to expand...
Click to collapse
I can almost 100% guarantee that they fix it through the USB port. When its going into the bricked mode, it is no doubt going into a special recovery mode that isn't documented publicly.
96carboard said:
I can almost 100% guarantee that they fix it through the USB port. When its going into the bricked mode, it is no doubt going into a special recovery mode that isn't documented publicly.
Click to expand...
Click to collapse
bro any idea how to alive again with usb port even hard brick and show only usb serial port
Any update? I have the same issue, anti-rollback has caused my phone to become soft bricked and experiences WebView crashes, along with other problems.
Lughnasadh said:
I assume you didn't flash, at the minimum , the A13 bootloader to both slots or sideload the OTA after updating to A13 before doing this? If not, sounds like your device may have reverted to the A12 slot and ended up a brick due to the new ARB/eFuse shenanigans. The symptoms you describe are what happens when this occurs.
Luckily, it sounds like Google has been good at replacing devices that have encountered this so I would RMA it.
Click to expand...
Click to collapse
What does RMA stand for??
liammmmnnnn said:
What does RMA stand for??
Click to expand...
Click to collapse
Return Merchandise Authorization.
Tombo12 said:
I'm kinda screwed here and I really really need some help.
So I basically rooted my Pixel 6 Pro just out of boredom and wanted to tweak some stuff with the rooted version. In the end, I decided that it wasn't worth rooting as most things i can do i could already do on stock like customization and other things. Anyway long story short I've tried to Use the google flash recovery tool I wasn't looking where i was clicking and ended up flashing 12 by accident It *Was on 13 at the time* had it got near to the end but it kept booting me to this one section called "fastbootd" I hit factory reset and from there it done the reset and now the phone no longer starts or doesn't even displays the charging percentage.
I've plugged it into a computer nothing pops up no noise from my computer to say it has connected.
I've also tried to use power + down for 30 seconds - didn't do nothing.
Has anyone got out of this issue? Is this a Hard Brick?
I've plugged it into a charger and will see what happens tomorrow. I genuinely think its the battery has fully drained.
Cause I've ran out of ideas to try things and I need your expertise on this guys.
Your help will really be appreciated.
Click to expand...
Click to collapse
When I bricked my device, I had to hold power + down or up, I don't remember, for like two minutes straight while it was connected to my pc, try

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