We are on our second Moto Z2 Force. The first one had a pretty bad feedback/squeal and static in the ear piece. The rep at Best Buy heard it too and swapped the phone out right away. The second phone doesn't have the squeal that the first one had, but it still has a static in the background as a phone conversation happens. It is quite low but it is always there. It's as if the gain is up too high. Anyone else notice this static in the background??
(I also have a Note 8 and a LG V20 that are totally silent when on a call).
EDIT: My daughter reports it on hers too and especially with the headphone dongle plugged in and not playing music. I sense a 14 day return window transaction coming up.... Phone is awesome otherwise!
emtownsend said:
We are on our second Moto Z2 Force. The first one had a pretty bad feedback/squeal and static in the ear piece. The rep at Best Buy heard it too and swapped the phone out right away. The second phone doesn't have the squeal that the first one had, but it still has a static in the background as a phone conversation happens. It is quite low but it is always there. It's as if the gain is up too high. Anyone else notice this static in the background??
(I also have a Note 8 and a LG V20 that are totally silent when on a call).
EDIT: My daughter reports it on hers too and especially with the headphone dongle plugged in and not playing music. I sense a 14 day return window transaction coming up.... Phone is awesome otherwise!
Click to expand...
Click to collapse
No static on my phone or it would have been returned by now.
emtownsend said:
We are on our second Moto Z2 Force. The first one had a pretty bad feedback/squeal and static in the ear piece. The rep at Best Buy heard it too and swapped the phone out right away. The second phone doesn't have the squeal that the first one had, but it still has a static in the background as a phone conversation happens. It is quite low but it is always there. It's as if the gain is up too high. Anyone else notice this static in the background??
(I also have a Note 8 and a LG V20 that are totally silent when on a call).
EDIT: My daughter reports it on hers too and especially with the headphone dongle plugged in and not playing music. I sense a 14 day return window transaction coming up.... Phone is awesome otherwise!
Click to expand...
Click to collapse
YES!! And I've only had this phone for a few days. Please allow me to share a post I made on another forum
10-03-2017 12:33 PM
Greetings everyone,
As of yesterday evening I'm a new and first time owner of a Motorola smart phone (I came from the lg v20). Prior to that a Samsung...so I'm wondering if my issue is something I should be seriously concerned with or if it can be fixed in an update considering it's something I've never had to deal with before.
To get to the point my speaker phone whether I'm on a call or using the GPS is making a crackling sound and its slightly annoying. It doesn't happen AT ALL when I play music on full blast. My phone is the US ATT model. Is this something that could be fixed with an update or should I swap it asap ? Thx
As far as the replies go to that post 3 out of 4 people have the exact same issue. Some on T Mobile.
I went in to the ATT store yesterday and even the demo unit was doing it.
Interesting. Looks like my wife and girls want me to return these and go with a Pixel2. They'll keep their old phones until they arrive. It's unfortunate as Moto's are great phones. They came from the Droid Turbo and Droid Turbo 2. It's totally a defect in manufacturing. Maybe the QC needs to be increased at the factory to not let these defective units out. I'm also betting that not all Moto Z2's share this problem.
Sent from my SM-N950U using Tapatalk
emtownsend said:
Interesting. Looks like my wife and girls want me to return these and go with a Pixel2. They'll keep their old phones until they arrive. It's unfortunate as Moto's are great phones. They came from the Droid Turbo and Droid Turbo 2. It's totally a defect in manufacturing. Maybe the QC needs to be increased at the factory to not let these defective units out. I'm also betting that not all Moto Z2's share this problem.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Definitely not all of them. I think we would hear a lot more about it if so.
It is a shame because I really like this phone and have three mods on the way....smh
Lato9905 said:
Definitely not all of them. I think we would hear a lot more about it if so.
It is a shame because I really like this phone and have three mods on the way....smh
Click to expand...
Click to collapse
My wife and daughter love the slim battery mod by the way. They were set to get the projector mod too. I'm going to see if Best Buy minds swapping the phones again. (My daughter hasn't swapped but my wife is on her second). I'd like it if she could keep it since she's very familiar with the Droid family. We'll see later today when we drop by...
Sent from my SM-N950U using Tapatalk
Has anyone else tried the headphones with the music muted or off?
Sent from my SM-N950U using Tapatalk
I can confirm this intermittent crackling on the speaker in one of two of my force devices. It's a driver issue, as it only happens "sometimes". I too, have the scratchiness when using the output dongle.
I wouldn't recommend this device, till they release an update.
I bought mine for teens, so small issues like this don't really matter. But if this is your main device, and you plan on using it for multimedia (music, YouTube on speaker etc), might want to wait.
It's a shame since it's a pretty cool device
ive been noticing this as well, hoped it will be fixed in an update or custom rom, but if the consensus is hardware i might be screwed and will just have to deal with it
it is intermittent, i dont hear it every time i make a call but it does pop up now and then. dont hear it when playing music
i hope it is a software issue... I'm on my 3rd Z2 and I don't really want to get a 4th, each time I am dropping $25 on a screen protector
For all of you having problems
I created a topic on the official Motorola Lenovo forums that has mod attention. I'd appreciate if you could put your input into the conversation so we can get this resolved.
https://forums.lenovo.com/t5/Moto-Z-Force/Moto-Z2-Force-Speakerphone-Concern/td-p/3828767
CadillacMike said:
i hope it is a software issue... I'm on my 3rd Z2 and I don't really want to get a 4th, each time I am dropping $25 on a screen protector
Click to expand...
Click to collapse
Whoa, the 3RD device, what kind of problems are you experiencing??
Amd4life said:
Whoa, the 3RD device, what kind of problems are you experiencing??
Click to expand...
Click to collapse
only 2 problems really...
first one would not connect to voicemail, tried different, sim, etc. Wouldnt connect. Tmo replaced it.
2nd was fine except the group text issue, I just fell for the Note 8 hype.
didn't like the note, jumped back to the Z2 Force for the $500 deal.
so that gets us to the 3rd Z2 Force.
This one still has the group text issue, is stuck on the june security patch, and gets that static noise.
it is possible the other 2 had the static, I dont use the actual phone part much. But the other two got updates to be on August
CadillacMike said:
only 2 problems really...
first one would not connect to voicemail, tried different, sim, etc. Wouldnt connect. Tmo replaced it.
2nd was fine except the group text issue, I just fell for the Note 8 hype.
didn't like the note, jumped back to the Z2 Force for the $500 deal.
so that gets us to the 3rd Z2 Force.
This one still has the group text issue, is stuck on the june security patch, and gets that static noise.
it is possible the other 2 had the static, I dont use the actual phone part much. But the other two got updates to be on August
Click to expand...
Click to collapse
For the group text issue, consider using the signal messaging app. It's more secure, which is great, but it enable all messaging actions perfect.
The speaker and USB-C audio scratchiness is just a nature of the device I think. It's bothersome on both my devices.
I do hope that software fixes it, as the $500 + FREE projector, really is an awesome deal.
CadillacMike said:
i hope it is a software issue... I'm on my 3rd Z2 and I don't really want to get a 4th, each time I am dropping $25 on a screen protector
Click to expand...
Click to collapse
Why are you paying 25 bucks for a screen protector?
Midnight_Rider said:
Why are you paying 25 bucks for a screen protector?
Click to expand...
Click to collapse
That is the price of the Verizon Flexible Glass Display Protector.
I had it on last year's Z Force Droid and I never had a problem. I have read forums on these devices here, Reddit, AndroidCentral, Moto forum, etc.
and i dont think I've read a complaint on the Verizon Flexible Glass Display Protector. For every other screen protector, it seems like a mixed bag of reviews.
so if it works, and i like it, $25 is no big deal.. having to buy a 4th one on the other hand.... that's pretty brutal
CadillacMike said:
That is the price of the Verizon Flexible Glass Display Protector.
I had it on last year's Z Force Droid and I never had a problem. I have read forums on these devices here, Reddit, AndroidCentral, Moto forum, etc.
and i dont think I've read a complaint on the Verizon Flexible Glass Display Protector. For every other screen protector, it seems like a mixed bag of reviews.
so if it works, and i like it, $25 is no big deal.. having to buy a 4th one on the other hand.... that's pretty brutal
Click to expand...
Click to collapse
I understand you can take the old screen protector off and exchange it when you get the new phone. That's what I did.
Sent from my SM-N950U using Tapatalk
emtownsend said:
I understand you can take the old screen protector off and exchange it when you get the new phone. That's what I did.
Click to expand...
Click to collapse
Well, I did not know that... I will have to do that if I get a 4th
Same problem on my Z2 Play OOB. I have crackling Ear Speaker sound when calling someone and on conversation i have static annoying low noise sound all along the conversation.
Thinking modem firmware is bad?
Any cure?
Related
Ok I have to say I am exited about this phone but now after spending some time on this forum and the sony forum I am starting to get cold feet. I don't mind changing the back cover, but I see other serious issues with the screen (there is a long thread in the sony forum about it), not to mention camera button, volume, alarm problems.
It seems for a 450 euro phone it's a lot of flaws. I know in forum it's mainly troubleshooting, but buying a phone in a country where there is no warranty is scary, see my other thread.
So what is the general consensus about reliability? Also is it true the latest phones produced have fixed the the light bleed already fixed?
I own a Z1C and I can't say anything bad about it. Please remember that happy people tend not to share their good experiences, while those with faulty units tend to exaggerate their unhappiness, making them more visible.
Sent from my Xperia Z1 Compact using Tapatalk
Don't believe everything you hear in the internet. Samsung, HTC, Apple, LG, Nokia...They all have interest to bash this phone on the net.
Great battery life, Great screen with really good blacks, Snapdragon 800, Aluminum and glass, fast 20MP Camera. What's not to love?
Never judge a phone until you hold it yourself in the store! Don't believe internet until you check it yourself, ever!
I thought the same as you until I held that phone in the store and then everything changed.
Option58 said:
Don't believe everything you hear in the internet. Samsung, HTC, Apple, LG, Nokia...They all have interest to bash this phone on the net.
Great battery life, Great screen with really good blacks, Snapdragon 800, Aluminum and glass, fast 20MP Camera. What's not to love?
Never judge a phone until you hold it yourself in the store! Don't believe internet until you check it yourself, ever!
I thought the same as you until I held that phone in the store and then everything changed.
Click to expand...
Click to collapse
I agree with you but sometimes if u r unlucky enough then u can get a faulty product too and it can happens with any phone.. as i bought galaxy s4 and replaced 3 times but got weird display issue and finally asked for refund. As soon as i will get my refund i will buy z1 compact. So always buy from somewhere where u will get replacement easily.. and also dont blame all the phones if u get a faulty phone.. manufacturing defect can be present on any phones from any company..
Sent from my GT-I8552
coolkoushik07 said:
I agree with you but sometimes if u r unlucky enough then u can get a faulty product too and it can happens with any phone.. as i bought galaxy s4 and replaced 3 times but got weird display issue and finally asked for refund. As soon as i will get my refund i will buy z1 compact. So always buy from somewhere where u will get replacement easily.. and also dont blame all the phones if u get a faulty phone.. manufacturing defect can be present on any phones from any company..
Sent from my GT-I8552
Click to expand...
Click to collapse
Agreed. :good:
Had my z1c about a month and no problems here. I also read about screen problems before buying and was a little nervous but I've had zero issues with screen. I also read a few complaints about a wake up delay but I haven't experienced that either. No random reboots (which I had on all my previous phones) I'm still on sony's 4.3 OS. It's very stable and no reason for me to upgrade to 4.4 at the moment. This thing is the best phone I've ever had, no complaints.
Sent from my D5503 using xda app-developers app
I've had the Z1 for about a month now, it is a good device. But I'd say the price tag is a bit high for this device.
Display is good, but not the best for this price tag.
Camera is good, and that's all it is. I wouldn't stop carrying my camera around, but yeah, it still does take a few nice shots here and there.
Speaker is a big let down. And the software seems to be getting a bit buggy with each update. That I'm sure they'll fix.
Literally half an hour between removing the shipped screen cover which was dirty and putting on a screen guard I had a tiny scratch on the screen. Depressing.
I'm not too happy with the call quality either. But it's probably my service provider.
Pro. Battery life. It's AMAZING. 2 days easy with pretty decent usage.
(for me) New phone after a realllllly long time.
It is a snappy, quick phone. So if you're looking for that, then go for it.
If it's for videos or music, I'd give it serious thought.
At the end, there will be die hard fans and haters, you have to figure this out for yourself!
Just my 2 cents.
Sent from my D5503 using xda app-developers app
thanks for all the feedbacks given.
I will be using the phone mainly for maps, music, Skype, mail, internet and the casual pic here and there. it sounds strange but in the US I wont be using this as a phone beucase Verizon will force me to get data, but in Europe I am good to go.
I never had a smart phone but I had a ipod touch 4g but I need something with gps, better wifi reception and more customizable.
It's too bad the speaker stinks, I think the speaker in the touch it's pretty decent and I didn't have to carry a headphone with me when I am biking around. So perhaps that's something I should think about.
Speaker is rather good quality and clear. Only it reproduces a little lower sound.
I got this phone coming from the Nexus 4. It is a really good phone. Takes great pictures and videos. Sometimes they don't look that good on the phone screen. I cast them to my 42 inch TV and they are crystal clear. Battery is great. I really like the audio quality. Better than the Nexus 4 and 7. Call quality is good. I always have rooted my phones but this one has enough things to tweak I can get it the way I want. No need to change anything. And the great thing is even in a poor signal area the battery doesn't drop like a rock like it has on my other phones. I recommend it.
Sent from my D5503 using Tapatalk
There is no real reason to replace the back cover now. It only affected early production models.
Getting a $1 screen protector for the back is a far more convenient way to keep the phone looking good, rather than swapping it out for glass.
jewelkobayashi said:
There is no real reason to replace the back cover now. It only affected early production models.
Getting a $1 screen protector for the back is a far more convenient way to keep the phone looking good, rather than swapping it out for glass.
Click to expand...
Click to collapse
and how do I know if it's a later production? is there a particular date? I see the production number but since I buy it online it's hard to know. Sony always has some problems with their top of the line electronics, vaio, cellphones, etc and are never good at admitting or replacing the faulty units. Look at the problem with their sony vaio 13 and wifi.
I've had mine for 2 and a half months so far and it has had absolutely zero issues. Everything works exactly as it was supposed to work. Display, back cover, camera, buttons, MicroSD card/slot, GPS, battery, you name it. It has never had any weird reboot issues either. I have tested RomAur 1.2, 3.0, and official and unofficial CM 11 nightlies. In fact, I wasn't aware of any of these issues until I read this thread.
It is a great phone. Most of the complaints are nit-picking as we strive for absolute perfection (not a bad thing!) As it is, it is better than all the competition as a good all-rounder.
I have to say owning from 3g iphone to iPhone 5 and I'm on android from lg P990 sgs2 sgs3 and 4 htc one one x and now I have this only drawback huge ugly bottom front side and uncomfortable when I use it with one hand rest is a almost perfect phone for me
Sent from my D5503 using XDA Premium 4 mobile app
Guess I have the early version of the phone.. cause I have the flash bleeds when I make photos at night or in the dark room.
So far I love this phone if only for this issue.
Mr.Kos said:
Guess I have the early version of the phone.. cause I have the flash bleeds when I make photos at night or in the dark room.
So far I love this phone if only for this issue.
Click to expand...
Click to collapse
I also have this issue and as per box information my phone was imported to India on march..
Sent from my Xperia Z1 Compact (D5503)
Hi Guys,
Just got my Huawei watch and since I´ve powered it on for the first time I am noticing a weird pattern of stripes on gray screens, on the settings menu for instance (a XDA member told me that's called banding). It´s hard to capture this on camera, but I am posting some pictures so you can see what I am talking about. Have anyone noticed something like that? Is this a problem or it´s nothing and I am overreacting? I couldn´t find any reports on this and this is not (as far as I know) related to the red tint issue.
On an unrelated matter, I also find the crown to be a little wobbly, and not very satisfying to press (it doesn’t make a good clicking sound). Is it supposed to be like this?
I appreciate your help.
Banding. Mine has none at all...I was actually looking for it when I first got the watch.
My button has a little play, but it clicks just fine.
Sent from my Nexus 6 using Tapatalk
I don't have that on mine but if it's bad I would exchange it. My button is rock solid and the screen is flawless so I'm glad I received a good one. I don't recommend things unless I know they are good and I like my watch from experience. Its been 3 weeks now and I love it the same as the first time I opened it.
Thank you for the reply!
I didn't know the technical term, thanks. I am going to edit the thread to use the right terminology.
Why did you look for banding? Why were you expecting this problem?
Should I return my watch? It's not so easy for me because I don't live in the US, so I would have to pay international shipping and I would not be able to buy a new one.
Caio 73 said:
Thank you for the reply!
I didn't know the technical term, thanks. I am going to edit the thread to use the right terminology.
Why did you look for banding? Why were you expecting this problem?
Should I return my watch? It's not so easy for me because I don't live in the US, so I would have to pay international shipping and I would not be able to buy a new one.
Click to expand...
Click to collapse
Just one of the things I check when getting a new device.
Sent from my Nexus 6 using Tapatalk
Is it a big deal? Can it get worse over time? Cause if it stays the way it is I can deal with it, specially because how hard it is for me to return it.
The first one I picked up had noticeable banding (a little less than yours), so I decided to pick up another one. The second one was worse. I fear it may just be the nature of the technology and I don't have the time and energy to keep gambling for a better unit.
At this point I'm undecided if I'm going to keep the watch. It's a shame as it is a really nice looking device.
Btw - both watches had wobbly buttons, but that isn't really too bothersome.
Thank you very much for your reply! You are the first other person to report this issue. I was starting to think that I had terrible luck with that unit.
Well, mine went back to Amazon. And since I don't live in the US, it's hard for me to try again (have to wait for a friend to go there). And even if I had a second chance, I am not willing to take the risk of getting another bad watch. At this point I am very much considering the new Moto 360. It's got its flaws, but at least it doesn't have such wide spread issues.
Would you consider returning yours and trying the 360? If not, why's that? I would like to learn your opinion.
Thank you again!
Not a problem! I also considered the 2015 Moto 360 (42mm), but decided on the Huawei Watch. The Moto 360 is a very stylish watch and Moto Maker is downright awesome. However, the 2 reasons I chose the Huawei Watch are the reportedly bad dim mode and the "flat tire". I enjoy using WatchMaker to create watch faces and I'd rather not have to design around the flat tire. A friend of mine has the previous Moto 360 and doesn't mind it, though. I think it's more of a subjective issue.
I'm doing my best to get used to the banding and I think that it is only noticeable in straight gray environments (though that includes settings). I have a feeling that I'll notice it less and less over time, but your watch had worse issues than mine and I'm sorry about that.
Yeah, mine was very noticeable.
Do you think I should try a new one? How confident are you that the HW is going to hold up over time?
Do you think that the Moto 360 has a better chance of lasting longer? (no burn in, can charge the battery easily without having to buy a proprietary charger to carry around)?
I would appreciate your opinion.
I know this is a pretty old thread but I didn't want to start a new one for a similar issue. I got my watch today and I notice banding on my display as well. It's mostly visible with solid colors. I'm debating exchanging it with Huawei (I bought it direct through them). I'm trying to determine if this is normal or a defect
graffixnyc said:
I know this is a pretty old thread but I didn't want to start a new one for a similar issue. I got my watch today and I notice banding on my display as well. It's mostly visible with solid colors. I'm debating exchanging it with Huawei (I bought it direct through them). I'm trying to determine if this is normal or a defect
Click to expand...
Click to collapse
I can say for my watch, I have no banding like what you show in the pictures.
Sent from my Nexus 7 using Tapatalk
I am sorry to hear about your problem.
My watch had different banding. It was more noticeable in gray screens. It didn't have any banding in solid colors. I ended up returning mine. If it's easy for you I would exchange it. Good luck
So I received my Pixel C this past Thursday and have been using it. I have noticed some quality issues though now with a weekend of use. I have a gap in the corner by the power button and the screen. Not big enough to fit a finger nail but it will fit 3 posted notes thick in the gap. It runs about 3in down starting at that corner. Another one I ended up noticing just this morning while using it without the keyboard is that when holding it land scape and touching the screen about 3in from the left and 3in up from the bottom the screen makes a clicking noise every time. Just in that one spot. If I move a even a 1/4in any direction but that spot it doesn't happen. I don't even have to push that hard to cause it.
I love everything about this tablet so far but these two things really bug me. What has been the success rate at getting an RMA for things like this? Will they send me a new tablet first and then I can send mine back or do I have to send mine back and be without it for a few days?
cccoltsicehockey said:
So I received my Pixel C this past Thursday and have been using it. I have noticed some quality issues though now with a weekend of use. I have a gap in the corner by the power button and the screen. Not big enough to fit a finger nail but it will fit 3 posted notes thick in the gap. It runs about 3in down starting at that corner. Another one I ended up noticing just this morning while using it without the keyboard is that when holding it land scape and touching the screen about 3in from the left and 3in up from the bottom the screen makes a clicking noise every time. Just in that one spot. If I move a even a 1/4in any direction but that spot it doesn't happen. I don't even have to push that hard to cause it.
I love everything about this tablet so far but these two things really bug me. What has been the success rate at getting an RMA for things like this? Will they send me a new tablet first and then I can send mine back or do I have to send mine back and be without it for a few days?
Click to expand...
Click to collapse
IMO the click is a design flaw, every Pixel C I've had (I RMAd mine once) and basically read about has this click.
I'm on my second with the gap between the screen and case below the power button. Not great
Sent from my Nexus 6P using XDA-Developers mobile app
Theses complaints of the tiny gap are pretty nit-picky, IMO.
I work on tons of devices as a part of my day job and you come to accept that there is a certain level of variation in literally everything. Nobody will notice that tiny gap but you and it literally does not affect the function of the device. I've seen plenty of apple products with the same kinds of inconsistencies.
Yes, these devices aren't cheap... but they're not a to be taken for granted either. My Pixel C has these gaps, and I still am enjoying the hell out of it. We are privileged to have such easy access to such awesome things nowadays.
#FirstWorldProblems
@Yadao, it's still a wonderful device, but there's no reason to accept poor build quality where one section does not fit with another. It should be às flush as it is around the rest of the screen. Anything less is faulty.
Sent from my Nexus 6P using XDA-Developers mobile app
Hi, can anyone please share to me whats the name of this tablet ro.product.model and ro.product.device ? Thanks!
ro.product.model=Pixel C
ro.product.device=dragon
Hmmm if other have this gap even after RMA maybe it is not even worth trying then and is just an issue with the power button area.
cheep5k8 said:
IMO the click is a design flaw, every Pixel C I've had (I RMAd mine once) and basically read about has this click.
Click to expand...
Click to collapse
I don't think it's a design flaw, as noone would plan for such an issue and mine does not have it at all! What I do have, however, is a nasty yellow splotch in the corner where the charging port is located. Got the RMA confirmation today and while I find Google's customer support in Germany is admirable, I'm not so impressed with the quality control of the Pixel C.
Not sure if this is the best thread to post this in but I didn't really feel it appropriate to start a thread on this.
Based on what I've read everything seems to be working well with the Pixel. I'm considering buying one but I've got one reservation: It uses an Nvidia SoC. I've struck out on multiple tablets using Nvidia chips - TF201 (Tegra 3), TF701 (Tegra 4), Nexus 7 (Tegra 3?) and most recently Nexus 9 (Tegra K1). Each tablet performed extremely well out of the box. I was very pleased for the first few months but eventually the "jank" came in. With the Asus tablets it was blamed on NAND flash speeds and other issues. I don't know what the excuse is for either Nexus' but my 9 stutters harder than my Snapdragon Nexus 7 2013. So far the only tablet to stand the test of time is my 2013 Nexus. The common theme here is Nvidia chips.
I'm looking for some level of assurance or confidence that this tablet won't go the route of my previous tablets with Nvidia chips. Obviously user experience right now doesn't tell me a lot because my tablets ran great for a while. Does anyone have any technical knowledge to clarify the issues with my previous tablets and explain what will keep this one from degrading the same way?
Apologies if this has been discussed in another thread. I tried to find something that answered my question directly.
Mine has started to reboot randomly since there last MM update :-\ will RMA potentially refund if it doesn't go away.
I'm feeling a bit meh about this tablet seems a lack of development going on...might just refund and grab a surface 3 pro.
Doughnut said:
Mine has started to reboot randomly since there last MM update :-\ will RMA potentially refund if it doesn't go away.
I'm feeling a bit meh about this tablet seems a lack of development going on...might just refund and grab a surface 3 pro.
Click to expand...
Click to collapse
You don't seem to be the only one suffering from that problem. To be fair, the Surface 3 Pro costs more than twice as much as the Pixel C. However, at some point one has to come to terms with the principle of "you get what you pay for". http://www.androidpolice.com/2016/0...om-reboots-after-the-may-over-the-air-update/
I must've hit the lottery because I got mine in December and I don't have a single issue with it.
brando56894 said:
I must've hit the lottery because I got mine in December and I don't have a single issue with it.
Click to expand...
Click to collapse
Same here, running today Android N preview 3, never had any hardware or quality issues
I have the exact same clicking screen issue on the Pixel C that I received, sounds like it is in the exact same place as well. I contacted Google and they sent out a replacement without any questions and guess what, the replacement has the same problem only even louder, certainly seems like a design flaw and don't know whether I should bother trying for a 3rd unit.
On a side not my first replacement was lost in transit and Google customer service was terrible in dealing with that so hope nobody else gets faced with the same problem
My experience has been similar to most in this thread. I ordered the 64 GB version.
Device 1 - Worked fine initially, and then I noticed the clicking noise/tactile sensation on the left hand side of the device. I contacted Nexus support through chat and was sent a replacement unit no questions asked. When Device 2 arrived I began evaluating the two to decide which to keep. However, suddenly Device 1 began having severe display issues. Namely, the right hand side of the screen started showing a smeared jumble of pixels during boot up. Once booted up if I tapped the right hand side a few times the display would update to the current display then freeze again. This rendered the device unusable. Therefore for better or worse I had to use Device 2.
Device 2 - Out of the box I found Device 2 to have a loud clicking noise near the power led strip. I could actually feel the case flexing/clicking as well. Thankfully after a full charge that noise went away. Of course the left hand side of the device had the same clicking noise as Device 1. I contacted Nexus support over chat, and found them to be much less accommodating this time. I was told that the clicking noise was a part of the design and that it had no affect on the performance/quality of the device. I explained that I had a hard time accepting that considering the first device's touchscreen/display failed me shortly after I noticed the clicking noise. I requested a supervisor/manager contact. Initially the manager towed the same line and refused to do anything for me. I reiterated time after time that a 600$ device should not have case flex/popping noises. Finally I was offered a third replacement with the caveat that it could very well have the same clicking noise. This lead me to believe that the issue is widespread and google doesn't care much to fix it. I accepted the offer for a third device as long as I was assured the device would be NEW and not a REFURB/RETURN.
I'm currently awaiting the arrival of Device 3. I also have a Lenovo Miix 700 (Core m7, 8GB RAM, 256 GB SSD) I picked up from Costco for 799.99 which I am considering. If the third Pixel C has issues I may just stick with the Lenovo.
I also tried the Samsung Galaxy Tab Pro S, but I found the keyboard/case's two positions to be unacceptable. Neither was comfortable for me, and the 4GB of ram with a core m3 was just not enough power for Windows 10 IMO. A shame considering the fit/finish was exceptional and the display was awesome.
In the end I may end up waiting for a new Surface model which features Type C, or a better Android tablet.
To those of you who have Pixel C units without clicking I an envious because other then that I really like the device. Though I am still puzzled by the lack of GPS/NFC functionality.
I have already had to replace one pixel XL because of the ear speaker was so badly distorted that I could not hear well. Now on my replacement it happening again. I have had it for 3 months now. The only thing that has changed recent was the May security update but I'm not sure that would mess with the ear speaker.
Has anyone ever had this issue with the ear speaker. I have seen plenty of issues with the bottom speaker breaking up but not the ear piece. I really don't want to go threw the replacement process again
Sent from my Pixel XL using Tapatalk
I have a similar issue of slight distortion from earpiece and Bluetooth too.
It's noticeable especially coming from iPhone 7 and Samsung s8 that have high quality earpiece.
I bought mine few days ago second hand so I don't know if earpiece was like this from the start or broke down after an update.
I suppose we should wait till next update and see if it gets fixed
Στάλθηκε από το Pixel XL μου χρησιμοποιώντας Tapatalk
Flexia32 said:
I have already had to replace one pixel XL because of the ear speaker was so badly distorted that I could not hear well. Now on my replacement it happening again. I have had it for 3 months now. The only thing that has changed recent was the May security update but I'm not sure that would mess with the ear speaker.
Has anyone ever had this issue with the ear speaker. I have seen plenty of issues with the bottom speaker breaking up but not the ear piece. I really don't want to go threw the replacement process again
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
You and I are in exactly the same boat. I replaced mine this spring with a terrible ear speaker and I just went through the replacement process again. Waiting on my replacement to arrive. I'm really surprised that we aren't seeing more about this issue online since both of us have had this happen twice so far. It's got me a little concerned about what will happen when the 1 year warranty runs out...
chado006 said:
You and I are in exactly the same boat. I replaced mine this spring with a terrible ear speaker and I just went through the replacement process again. Waiting on my replacement to arrive. I'm really surprised that we aren't seeing more about this issue online since both of us have had this happen twice so far. It's got me a little concerned about what will happen when the 1 year warranty runs out...
Click to expand...
Click to collapse
Based on how Google treated their Nexus 6P customers after the one year warranty ran out my guess is they will tell you you're screwed --especially if it turns out to be a widespread issue. The speakers on the Pixel XL are actually pretty terrible when they are working properly. The only thing I can suggest to the poster who is reluctant to RMA his phone again is to try a factory reset first. It's possible the audio drivers got corrupted at some point and that a factory reset would fix the problem.
chado006 said:
You and I are in exactly the same boat. I replaced mine this spring with a terrible ear speaker and I just went through the replacement process again. Waiting on my replacement to arrive. I'm really surprised that we aren't seeing more about this issue online since both of us have had this happen twice so far. It's got me a little concerned about what will happen when the 1 year warranty runs out...
Click to expand...
Click to collapse
Yeah I'm worried about the after 1 year. And my 2nd replacement they just sent me has a bad GPS chip in it. I can't get any GPS location. I complied enough and asked to be compensated for receiving a defective device. Google offered me a refund for my original purchase price if I return the phone. I'm on the fence about what to do. I don't want to be stuck with a device I can't hear on after 1 year and really like this phone. I may just return it and hold it for the pixel 2 while trying to use a old device
Sent from my Pixel XL using Tapatalk
Flexia32 said:
Yeah I'm worried about the after 1 year. And my 2nd replacement they just sent me has a bad GPS chip in it. I can't get any GPS location. I complied enough and asked to be compensated for receiving a defective device. Google offered me a refund for my original purchase price if I return the phone. I'm on the fence about what to do. I don't want to be stuck with a device I can't hear on after 1 year and really like this phone. I may just return it and hold it for the pixel 2 while trying to use a old device
Click to expand...
Click to collapse
That sounds like a good idea, actually because Google likely won't help you once the warranty expires. Given the recent history of problems with the Google devices going back to the last two Nexus models if you do buy a Pixel 2 you should seriously consider springing for the two year extended warranty. Your Pixel is no longer worth the original purchase price and will be worth much less still after the Pixel 2 comes out. If Google will refund your full purchase price just months before the Pixel 2 comes out that sounds like a too good to pass up deal to me.
I've had my Pixel phone for 3 months and I'm getting the distortion on the speaker. It's so bad I can barely hear people on the other end talking. My service provider is saying to bring it in for repair and it will be covered but I'm worried since I keep hearing of the same problem.
Hello guys, been fan of the google phones since nexus 5 and didn't have a chance to get one because there is no google store or any store with officially support to sell pixel phones. So i decided to get used one for 155 bucks... And i am disappointed, can't believe that guy that sold me this device didn't noticed screen burn in.. of course he will not accept refound, and on pictures from online store where i found this one it was impossible to notice that... My question is, is it worth to buy a new screen sice they are really expensive and it is difficult to replace it.. or use this phone just like it is till i decide to buy a new one... Any advice will be appreciated..
Beside this screen problem, i think pixel 2xl is great device, and man, i missed that stock android experience...it flies even it is almost 3 years old...
Edit: and screen burn in doesn't bother me so much, but this yellowish screen is really noticable... Screen image is like i have constantly night mode enabled...
And what can cause this defections of screen in this device...if it will come again with the new one it is definitely not worth to replace the screen..
krokanic said:
Hello guys, been fan of the google phones since nexus 5 and didn't have a chance to get one because there is no google store or any store with officially support to sell pixel phones. So i decided to get used one for 155 bucks... And i am disappointed, can't believe that guy that sold me this device didn't noticed screen burn in.. of course he will not accept refound, and on pictures from online store where i found this one it was impossible to notice that... My question is, is it worth to buy a new screen sice they are really expensive and it is difficult to replace it.. or use this phone just like it is till i decide to buy a new one... Any advice will be appreciated..
Beside this screen problem, i think pixel 2xl is great device, and man, i missed that stock android experience...it flies even it is almost 3 years old...
Edit: and screen burn in doesn't bother me so much, but this yellowish screen is really noticable... Screen image is like i have constantly night mode enabled...
And what can cause this defections of screen in this device...if it will come again with the new one it is definitely not worth to replace the screen..
Click to expand...
Click to collapse
Sorry for your bad luck, man.
I had bought a Pixel 2 XL back in February and recently dropped it, shattering the top of the screen. I thought about replacing the screen, but, since a screen replacement would cost just as much as another phone, I went ahead and found another one on eBay. The only complaint I have about the replacement I got is that it seems the battery has degraded more than the original one; 75% on the replacement and 95% on the original. I'm sure I'll have to replace the battery at some point.
The screen doesn't seem too difficult to replace though it does look like there are some sensitive spots you have to watch out for when disassembling.
If it's an option, I would bring it somewhere to get repaired, like Ubreakifix.
Ragarianok said:
Sorry for your bad luck, man.
I had bought a Pixel 2 XL back in February and recently dropped it, shattering the top of the screen. I thought about replacing the screen, but, since a screen replacement would cost just as much as another phone, I went ahead and found another one on eBay. The only complaint I have about the replacement I got is that it seems the battery has degraded more than the original one; 75% on the replacement and 95% on the original. I'm sure I'll have to replace the battery at some point.
The screen doesn't seem too difficult to replace though it does look like there are some sensitive spots you have to watch out for when disassembling.
If it's an option, I would bring it somewhere to get repaired, like Ubreakifix.
Click to expand...
Click to collapse
Thanks for your answer...
I see that price for pixel 2 screen is almost half a price of 2xl screen, so one more bad luck i think.. and in my country, repair shops are sh..t.. they don't repair phones that are not popular here, and google devices for sure are not..and if they do repair, they don't take responsibility if they damaging something else..
On eBay, as you said, price for the screen is almost a price of the another phone..
And didn't know that model from 2017 have this screen burn in problems... If i knew that, surely i would be more careful with buying... Bro i was really happy to get a Pixel device
So i think best option is to wait for some cheap pixel 2xl screen or device with broken motherboard and replace it myself... Have some experience, replaced screen on htc m8 (never again) and replaced battery on htc u11, it was pretty easy...
I have the same burn in like yours but i get used to it actually also to mention i use fullscreen gestures rather than navbar buttons, recently i found an app called display tester it has a mode called black & white bars i played it for lile 15 mins & it reduced the burn in effect for some time, give it a try
Burn in h putt to be more precise burn out) is normal.
I bothered Google so hard that they send me a me one and forgot to asked the plants one to be returned.
Anyway, I'm using the one and my father the other one, no problem.
I'm using gestures and pimped them with gestureplus (play store)
The display is always a bit yellowish and overall too dark.
My mother has an old Pixel (first gen), which was manufactured by htc, and that one has a brilliant Samsung display
Nightf0x_007 said:
I have the same burn in like yours but i get used to it actually also to mention i use fullscreen gestures rather than navbar buttons, recently i found an app called display tester it has a mode called black & white bars i played it for lile 15 mins & it reduced the burn in effect for some time, give it a try
Click to expand...
Click to collapse
I am sceptical about this apps, because this is a hardware issue...but what can i lose... I'll give it a try..
krokanic said:
I am sceptical about this apps, because this is a hardware issue...but what can i lose... I'll give it a try..
Click to expand...
Click to collapse
yes i agree with you but this app really worked with me, i open playstore dark mode its grey the whole screen looks uniform, the app slightly helps with the burn in for sometime actually
Nightf0x_007 said:
yes i agree with you but this app really worked with me, i open playstore dark mode its grey the whole screen looks uniform, the app slightly helps with the burn in for sometime actually
Click to expand...
Click to collapse
Didn't helped but thanks for advice anyway... I ran those apps for few hours and nothing changed... I see screen replacement is not that hard, only thing remaining is to find cheap fully working display...till that i must use the phone just how it is
krokanic said:
Hello guys, been fan of the google phones since nexus 5 and didn't have a chance to get one because there is no google store or any store with officially support to sell pixel phones. So i decided to get used one for 155 bucks... And i am disappointed, can't believe that guy that sold me this device didn't noticed screen burn in.. of course he will not accept refound, and on pictures from online store where i found this one it was impossible to notice that... My question is, is it worth to buy a new screen sice they are really expensive and it is difficult to replace it.. or use this phone just like it is till i decide to buy a new one... Any advice will be appreciated..
Beside this screen problem, i think pixel 2xl is great device, and man, i missed that stock android experience...it flies even it is almost 3 years old...
Edit: and screen burn in doesn't bother me so much, but this yellowish screen is really noticable... Screen image is like i have constantly night mode enabled...
And what can cause this defections of screen in this device...if it will come again with the new one it is definitely not worth to replace the screen..
Click to expand...
Click to collapse
This is a problem with all the Pixel 2 XL and every other phone that has OLED screen. Some get it worse then others. And since Google used lower quality screens its more prominent on them.
But i had burn in on my Galaxy S3 my Nexus 6p and my Pixel 2 XL (2 of them)
I worked for ATT Wireless and Verizon Wireless for about 6 years and saw it on so many phones. from Samsung LG Google etc.
krolla03 said:
This is a problem with all the Pixel 2 XL and every other phone that has OLED screen. Some get it worse then others. And since Google used lower quality screens its more prominent on them.
But i had burn in on my Galaxy S3 my Nexus 6p and my Pixel 2 XL (2 of them)
I worked for ATT Wireless and Verizon Wireless for about 6 years and saw it on so many phones. from Samsung LG Google etc.
Click to expand...
Click to collapse
Could it be because of bad phone using... Because i had 10-15 devices, some was new some was used and never had this type of issue... And i use my phone a lot... But if i can expect this problem when i change the display it is better to buy another device...
krokanic said:
Could it be because of bad phone using... Because i had 10-15 devices, some was new some was used and never had this type of issue... And i use my phone a lot... But if i can expect this problem when i change the display it is better to buy another device...
Click to expand...
Click to collapse
This was an issue with the Pixel 2's from day 1.
Reporters and bloggers were tweeting they were having problems on launch day. It made google give out 2 year warranties on them in the beginning.
Google has always had an issue with screens all the way back to the Nexus 5. Esp when the phone is made by LG
krolla03 said:
This was an issue with the Pixel 2's from day 1.
Reporters and bloggers were tweeting they were having problems on launch day. It made google give out 2 year warranties on them in the beginning.
Google has always had an issue with screens all the way back to the Nexus 5. Esp when the phone is made by LG
Click to expand...
Click to collapse
Thanks for the info, best option is to use custom kernel to try fix this yellowish screen with kcal... Really can't believe that phone that costed so much at the launch had such a bad issue.. wish i knew that before buying...
Just got mine for 99 bucks on ebay...MINT condition with a small burn in. Happens to be the "G" oogle symbol in the middle of the screen, very faint but it fits at least. couldn't be happier really.
nobreak1970 said:
Just got mine for 99 bucks on ebay...MINT condition with a small burn in. Happens to be the "G" oogle symbol in the middle of the screen, very faint but it fits at least. couldn't be happier really.
Click to expand...
Click to collapse
Did you know that it will come with burn in... I think 99 bucks is a little expensive for faulty screen...
krokanic said:
Did you know that it will come with burn in... I think 99 bucks is a little expensive for faulty screen...
Click to expand...
Click to collapse
Yep I did, but didn't know the extent. Took a big chance. Totally worth 99 bucks. Most of them "refurbished" therefore not rootable, are going for about 200+ still.
Darkmode and you can't see the burn in; "light mode" barely can see it. It's a verizon variant and ready to roll. I use Google FI and it, out of the box...was seamless to use with that service. The outside, chassis? MINT. Mint I say. Not even a micro scratch to be seen. It's almost like, judging by what the burn it says...it was a display unit in a small shop that never got actually touched by a finger.
Now that I think about it, there is no evidence it's a verizon variant. When I turned it on no verizon anything...no preinstalled VZW app, nothing. I updated it to 10, updated all apps on wifi, never asked for any VZW account or anything. Downloaded the FI app...and boom...esim was up and activated. Maybe the ebay seller thought it was a VZW one? I know Google made it pretty much in an unbranded state on VZW? Confirm anyone? lol anyway LOVE IT, until the 4a eventually comes out, then I'll get that.
UPDATE: yep a VZW variant...in dev options "allow OEM unlock" is greyed out. No biggie, no need for root imho with stock pixel experience. ADB sideloaded "11 Preview 4" and went smooth. It's nice.