Hi All,
Hoping someone can give me some info regarding recovery mode.
I have two Fire TVs, One is is bricked at the White Amazon Logo, the bootloader is partially unlocked so there is no hope there.
it was rooted and has TWRP installed.
The other works perfectly - stock standard.
I've read every forum and article I can find regarding recovery mode triggered by keyboard, here's where things get interesting.
I am yet to get into recovery mode, in fact I am yet to see any life on any of the 3 keyboards I have tried, 2 x USB, 1 PS/2 with a USB converter. In my efforts to get into recovery mode I tried the same technique on my other working fire TV, same result.
I've tried pressing Alt, I & Prn Scrn for a few minutes, pressing the command fast, slow, continuously, no life, no response.
The only time the keyboard shows any life is on my working unit at the Fire TV home screen, LEDs, Ctrl, Alt & Del work etc.
My question to those who have managed to get into recovery mode - does the keyboard you connect show any life in terms of Caps Lock, Scroll Lock LEDs?
Something else I noticed was a fair portion of people who managed to get it right were using wireless keyboards K400 etc.
do you think that is the key?
The whole reason I haven't given up hope on my bricked unit is because I cannot get into recovery on my working fire tv either, what's the secret?
@AFTVnews.com please could I get your advice here
Related
Hello,
Got an AFTV at staple the other day. I tried to follow the aftvnews guide "How to setup a new AFTV...".
Apparently my AFTV was pretty old since the initial unplug/plug trick did not work and the box was always stuk on waiting to download the update. I finally let the update run through and ended up with Firmware 51.1.0.2_user_510058520.
After that I tried to root the AFTV. For this I used adbFire. I was able to connect to the box (no internet connection at that time) and click on the Towelroot option. I did click on "Make it ra1n" and wait for a very long time. I never saw any message indicating that it succeded or failed. With the remote I ended up going back to the previous menu. I tried to install SuperSu but that did not work. Su was not installed. After rebooting the box, I get the back and white Amazon logo and then the screen goes black. The TV shows the selected input as if the AFTV is not sending any signal. I tried to plug the internet cable (with the 2 domains blocked) and the AFTV finally goes from the Orange blicking led to the Blue one but it's still stuck after the amazon back and white logo. I did try the ALT-I-PrntScr (which had worked previously when I was trying to prevent the update to install, I managed to get into recovery and do a factory reset ,so I know the keyboard itself is OK). But this time ALT-I-PrntScr only get the box to restart and brings me back to the Amazon black and white logo that disappear after a minute.
Nevertheless, I can still access the box from an adb shell, adbFire can connect to the AFTV. But since I no longer see any menu on the screen I can't attempt to reroot from adb fire.
A reboot recovery does not work as it's not authorized.
su command is not found , so it would confirm supersu did not install (properly). What's weird though is that if I do a ps, I see a process "u0_a1 6199 328 476352 18640 ffffffff 00000000 S eu.chainfire.supersu"
Any idea how I can unstuck the box ?
Thank you.
Some info for people in the same situation, the issue was that Towelroot needs internet access to complete.
i have exactly the same situation here. system doing an update and the power got cut off and viola. Welcome white amazon logo and pulsing white and orange indicator light. Tried all the possible ways found on the forum and net but no joy. Now its sitting on my drawer and hoping i can still find a way to make it alive.
DhiJay23 said:
i have exactly the same situation here. system doing an update and the power got cut off and viola. Welcome white amazon logo and pulsing white and orange indicator light. Tried all the possible ways found on the forum and net but no joy. Now its sitting on my drawer and hoping i can still find a way to make it alive.
Click to expand...
Click to collapse
I have the same exact issue right now, probably that same update yours downloaded from 2 weeks ago:
https://forum.xda-developers.com/fire-tv/general/fire-tv-stuck-amazon-logo-adb-t3809305
This guy had the same problem too, and he has a big list of things to try, none of which worked for me:
https://forum.xda-developers.com/fire-tv/help/fire-tv-remains-stuck-amazon-firetv-t3561797
Mine's unrooted on the latest version, so I guess I can't root and reinstall rom. I'd hate to have to throw this away it's only 2 years old. I have a 5 year old Roku that still runs great.
"Perfect" timing I guess with Prime Day coming up?
Edit: couple more guys having the same issue recently, sounds like a mass bricking going on
https://forum.xda-developers.com/fire-tv/help/firetv-box-white-amazon-logo-blank-t3472867
https://forum.xda-developers.com/fire-tv/help/fire-tv-stucks-white-amazon-logo-t2889867
https://forum.xda-developers.com/showthread.php?t=2799779&page=7
DhiJay23 said:
i have exactly the same situation here. system doing an update and the power got cut off and viola. Welcome white amazon logo and pulsing white and orange indicator light. Tried all the possible ways found on the forum and net but no joy. Now its sitting on my drawer and hoping i can still find a way to make it alive.
Click to expand...
Click to collapse
I played with mine a bit more today and I was able to fix
I read somewhere that someone else was having the same issue and said it was a HDCP handshake issue and they were able to fix by plugging to a different HDMI port on the TV. I tried that and it booted up to the colorful Amazon logo, showed the home page for a sec, then went to a black screen. From here, it would flash the home screen really quick randomly every 30 secs or so, so I know it booted up and I'm on the home page, it's just not displaying correctly. I was then able to pair my remote (I unpaired before because I was using flirc), then us the remote shortcut to factory reset. Good to go after the reset.
TBH, I did not try turning it on before I swapped HDMI ports so I'm not 100% sure if switching ports really did help it boot past the white logo, or if it just happen to get fixed after some time.
Interestingly while on the colorful logo, the alt+i+printscreen trick did not work for me. So it took me longer before I could get to the factory reset.
johnusesandroid said:
I played with mine a bit more today and I was able to fix
I read somewhere that someone else was having the same issue and said it was a HDCP handshake issue and they were able to fix by plugging to a different HDMI port on the TV. I tried that and it booted up to the colorful Amazon logo, showed the home page for a sec, then went to a black screen. From here, it would flash the home screen really quick randomly every 30 secs or so, so I know it booted up and I'm on the home page, it's just not displaying correctly. I was then able to pair my remote (I unpaired before because I was using flirc), then us the remote shortcut to factory reset. Good to go after the reset.
TBH, I did not try turning it on before I swapped HDMI ports so I'm not 100% sure if switching ports really did help it boot past the white logo, or if it just happen to get fixed after some time.
Interestingly while on the colorful logo, the alt+i+printscreen trick did not work for me. So it took me longer before I could get to the factory reset.
Click to expand...
Click to collapse
I wish I had the same luck like you but i tried different tv's, all the ports availble and different HDMI cables but still no luck.
Anyone able to find a solution to fix it? or should I just throw it out?
DhiJay23 said:
Anyone able to find a solution to fix it? or should I just throw it out?
Click to expand...
Click to collapse
Sorry you weren't able to fix. Before you throw away, try contacting support. Not because they can fix it, they most probably can't. When I had problems with mine, I contacted them and they gave me a $15 credit off of a new one because I was out of warranty. This was a couple days before Prime Day so I was able to snag a new one for really cheap. Plus my old one started working again, so I now have 2 Fire TVs
Hello, I have a problem with my Amazon Fire Tv (Not stick)
My problem is when turn on my Amazon Fire Tv it shows me a white Amazon logo and the screen turns black, the remote doesn't work, I tried to use 2 different tvs but no luck, I tried going into recovery mode with a keyboard but leads me in to a dead end that says something like "Amazon Recovery System 3e, your Amazon Fire Tv will restart in a couple minutes and should return to normal operations, if it does not restart you may pull the power to force a restart." Also, the light on the box is pulsing white then sometimes turn to orange and back and forth. This is not rooted or have a custom boot menu, its mostly used for Kodi.
Thanks.
Thats exactly what mine does. No luck here yet love to find solution.
I am getting this same screen!
Still no luck with this issue ?
My FireTV is stuck in boot. I get a black screen with white amazon logo (no orange colours). The white light slowly flashes on the front box, and eventually my TV eventually gets a no signal response.
The device registers the remote, (every click gives the white light comes on) but I am unable to go into recovery (Right button + Back Button). Opening up ADBLink, I am able to connect to the device by IP address, and I can reboot the device remotely and I can enter reboot recovery. When I enter reboot recovery, the FireTV reboots and in red writing I get
"Your Amazon Firetv will restart in a few minutes, and show resume normal operation, If it does not restart please unplug the power cable and plug it back in to force a restart. If you need assistance please contact support at Amazon" .
However nothing happens, and when I restart I get stuck at the white amazon logo.
I have tried 3 separate keyboards and tried ALT + Print screen, or ALT + i + Print Screen, or ALT+ Home, or ALT + i + home. None of them worked.
It has the stock OS installed (Dont know which version but assume the latest update), and the only action beyond normal operation has been the sideloading of a couple of common APKs. (No rooting, bootloader it locked). As it is out of warrrenty Amazon are little help (15% discount on next FireTV purchase).
Is there anything I can do, or is my box now a paper weight ?
If you swear that it is an unmodified device, then there seems to be a hardware defect where you can't do anything anymore, e. g. the internal eMMC memory is broken!
However, your phenomenon still sounds like a brick through a failed root attempt or rom update or something similar.
rainman74 said:
If you swear that it is an unmodified device, then there seems to be a hardware defect where you can't do anything anymore, e. g. the internal eMMC memory is broken!
However, your phenomenon still sounds like a brick through a failed root attempt or rom update or something similar.
Click to expand...
Click to collapse
Thanks for reply, it is completely unmodified . So you are probably right about it being a hardware fault.
I have a toddler who likes to play with everything (at times even pulled out the fire TV) so guessing she did something. As a last resort I am going to take it apart. Perhaps I will be lucky and see something obvious
abfmdf said:
Thanks for reply, it is completely unmodified . So you are probably right about it being a hardware fault.
I have a toddler who likes to play with everything (at times even pulled out the fire TV) so guessing she did something. As a last resort I am going to take it apart. Perhaps I will be lucky and see something obvious
Click to expand...
Click to collapse
Good luck to you! :fingers-crossed:
Hey everyone. Last night I tried to install Google Play services and Android account manager on an otherwise unmodified Toshiba FireTV (Model# 50LF621U19 since I can't post links yet). Unfortunately, when I attempted to restart it in the hopes that it would fix the problems I was having, it started a boot loop. It gets past the initial Toshiba/FireTV logo, but then just displays the FireTV logo with a set of pulsing dots underneath. I'm fine with a factory reset, but I can't figure out how to get into any sort of recovery.
Things I've tried so far:
* ADB over network
- I had developer options enabled so that I could install .apks, but I had no luck here. It seems that the boot loop doesn't connect to the network long enough for ADB to initialize. My hope with this would be that I could uninstall the .apks I installed yesterday.* Alt+PrtScrn+I
* Back+Right on Remote
* Disassembled the TV to check for any way to connect to the actual board
- All the actual FireTV stuff was under some shielding that was soldered onto the board. Couldn't identify any pinout that would be a spot to connect a USB cable.
No luck so far. I'm really stressing out over this one, and I have no idea what to try next. Anyone have any ideas?
Maybe just let it sit for a really long time ? Another thread had the same issue, but never said how it fixed itself...
https://forum.xda-developers.com/fi...pp-eveyone-t3914595/post79191643#post79191643
Great news everyone, I solved the problem. Posting this so hopefully it can be of use to someone else someday. On the Toshiba FireTV, in order to enter recovery mode, you unplug it, depress and hold the power button, and then plug it back in. You can release the power button once you see the toshiba and amazon logos.
Just adding this works for the Insignia FireTVs as well. To cycle through, use the power button and then hold the power button for selecting the action
Sure my question is not for here but to ask something. Somebody of you guys to know how to hard reset amazon fire stick 4k max. The stick get start and end up to the logo...no meaning how long I wait, no luck to go trought to the end of the process. The remote command do not work (right cycle and back button) when pressed the two buttons before start up. How to hell to try factory reset without remote and physical buttons on to device . Any advice ?
Same here, after the Saturday update... Sunday booted very slow, Monday evening only LOGO....I spoke with Amazon support and I'm returning it today
Vishnarov said:
Sure my question is not for here but to ask something. Somebody of you guys to know how to hard reset amazon fire stick 4k max. The stick get start and end up to the logo...no meaning how long I wait, no luck to go trought to the end of the process. The remote command do not work (right cycle and back button) when pressed the two buttons before start up. How to hell to try factory reset without remote and physical buttons on to device . Any advice ?
Click to expand...
Click to collapse
Try booting in safe mode
If that doesn't work, you can try to boot into recovery. The Recovery menu exists on the 4K stick and earlier FireTVs, I don't know if it still exists on the 4k Max, but worth a shot.
How to unbrick by entering Recovery Mode and Factory Reset the Amazon Fire TV
If you've managed to brick your Fire TV or for whatever reason are unable to get to the settings menu to perform a factory reset, here is how to enter recovery mode without fully booting into the Fire TV's operating system.
www.aftvnews.com
If neither of those two options work, it's time to use the 1-year warranty and get it replaced.
Both options don't work. Mine is already on the way to Amazon for repair/replacement
Is there a way to fix it without a keyboard? Heard something about ADB and connecting the Firestick to a computer, but it hasn't worked.
User authorization is needed to connect a new device via ADB. If you haven't connected your computer to your FireStick before already, and granted authorization, you won't be able to now, since the authorization screen only shows on your TV after you have already booted up.
There is also no guarantee that the system is booting far enough to start ADB on the FireTV.
Finnzz said:
User authorization is needed to connect a new device via ADB. If you haven't connected your computer to your FireStick before already, and granted authorization, you won't be able to now, since the authorization screen only shows on your TV after you have already booted up.
There is also no guarantee that the system is booting far enough to start ADB on the FireTV.
Click to expand...
Click to collapse
That sucks, although understandable. Any other ways to get out of the bootloop or an USB keyboard dongle is needed?
Leshelp said:
That sucks, although understandable. Any other ways to get out of the bootloop or an USB keyboard dongle is needed?
Click to expand...
Click to collapse
Without a keyboard the only way to influence the Stick is with your remote. And all you can do with the remote is initiate a factory reset
Press and hold the Left button, Menu button, and Back button at the same time.
But this only works if you get far enough in the boot process for the remote to connect.
Hello, a while ago a friend gave me a fire tv to see if it could be fixed, the problem is that it doesn't update, I restored it from the factory but it's still the same, any help is welcome
mclarenf195 said:
Hello, a while ago a friend gave me a fire tv to see if it could be fixed, the problem is that it doesn't update, I restored it from the factory but it's still the same, any help is welcome
Click to expand...
Click to collapse
Try a hotspot on the phone and connect the Fire TV stick to the hotspot from the phone. I had the same problem and with hotspot it worked.
Hello, tell me pliz, is there a way to fix this?
after turning it on, it immediately gets into the Recovery mod,
if you connect the keyboard, it only reacts to combinations of 5 buttons which makes the factor default, but just a quick overload and again recover
up and down buttons do not respond, input and remote too,
I tried to connect to AbdLink, it seems like the device is seen but writing unauthorized
does not respond to reboots from the application.
Is there any chance to fix this?
PS. Amazon Fire TV Stick 4K Max was bought in November, nothing was manipulated with it.
anderson_lug said:
View attachment 5810993
Hello, tell me pliz, is there a way to fix this?
after turning it on, it immediately gets into the Recovery mod,
if you connect the keyboard, it only reacts to combinations of 5 buttons which makes the factor default, but just a quick overload and again recover
up and down buttons do not respond, input and remote too,
I tried to connect to AbdLink, it seems like the device is seen but writing unauthorized
does not respond to reboots from the application.
Is there any chance to fix this?
PS. Amazon Fire TV Stick 4K Max was bought in November, nothing was manipulated with it.
Click to expand...
Click to collapse
Hi,
I've had exactly the same screen on boot, find a way to exit and recover my firestick 4K with a keyboard (not wireless connected to USB) and press Alt + Print Screen + c (not "i" as i see everywhere), depending on keyboard layout you'll have to press Fn for Print Screen.
Successfully restarted my stick without loosing any data or app.
Hope it will help ;-)