Please Help! - Fire TV Q&A, Help & Troubleshooting

Hello, I have a problem with my Amazon Fire Tv (Not stick)
My problem is when turn on my Amazon Fire Tv it shows me a white Amazon logo and the screen turns black, the remote doesn't work, I tried to use 2 different tvs but no luck, I tried going into recovery mode with a keyboard but leads me in to a dead end that says something like "Amazon Recovery System 3e, your Amazon Fire Tv will restart in a couple minutes and should return to normal operations, if it does not restart you may pull the power to force a restart." Also, the light on the box is pulsing white then sometimes turn to orange and back and forth. This is not rooted or have a custom boot menu, its mostly used for Kodi.
Thanks.

Thats exactly what mine does. No luck here yet love to find solution.

I am getting this same screen!
Still no luck with this issue ?

Related

Stuck on initial boot screen

My wife and I bought my father-in-law a Fire TV which worked fine for some time. Then he brought it to my house because it wasn't working any more. I don't know what he did, but all it does is hang at the initial boot screen (black screen, white Amazon logo). Amazon has sent us a replacement Fire TV, but they let me keep the brick. Is there any way to recover this Fire TV? I've read through some of the threads. Tried using a keyboard to enter recovery (didn't work). Haven't tried adb (I don't have a USB-A to USB-A cable).
Thanks!
same issue
i hadn't used my fire tv for a couple months but was working flawlessly the last time I did use it and now no matter what tv I try to connect it to or how many hdmi cables I tried I can't get my fire tv to boot past the initial boot screen of the white Amazon logo it don't make it to the fire tv logo or any other screen it's just a black screen and screens all say no signal. I had rooted it back before I stopped using it with towel root and had adb enabled but after I boot it and it goes past the Amazon logo to the black screen the logo the led on the box is white then starts blinking then turns an amber color and sorta pulses or blinks differently than the while led blinked. Any help would b much appreciated I have been searching all over several forums and websites for days and nobody seems like they r having this issue so I'm totally lost
Stuck on Amazon Logo right out of the box/new
ryanrickard85 said:
i hadn't used my fire tv for a couple months but was working flawlessly the last time I did use it and now no matter what tv I try to connect it to or how many hdmi cables I tried I can't get my fire tv to boot past the initial boot screen of the white Amazon logo it don't make it to the fire tv logo or any other screen it's just a black screen and screens all say no signal. I had rooted it back before I stopped using it with towel root and had adb enabled but after I boot it and it goes past the Amazon logo to the black screen the logo the led on the box is white then starts blinking then turns an amber color and sorta pulses or blinks differently than the while led blinked. Any help would b much appreciated I have been searching all over several forums and websites for days and nobody seems like they r having this issue so I'm totally lost
Click to expand...
Click to collapse
Hi, were you able to fix it, I have same issue, except mine did it right out of the box, brand new, first time plugging it in. any help will be appreciate it.
Mike Power

Amazon Fire TV stuck on black screen and white amazon logo

I attempted a full boot unlock and i might have bricked my fire tv. It is stuck on white amazon logo and black screen .i tried with key board by pressing Alt+print screen+ i but no joy and tried every combination of fire tv remot but no joy. Hope some one can help.
Same here, hope someone can help us
Went and lucked out lastnight with getting one rootable

[Q] regulary having to unplug to reset fire tv

my fire tv is rooted the problem im having is when i leave my fire tv overnight in the morning i have to completely unplug fire tv for it to reboot, if anyone has any simaler issues or knows why im having to do this i would appreciate their help. TIA
raider0 said:
my fire tv is rooted the problem im having is when i leave my fire tv overnight in the morning i have to completely unplug fire tv for it to reboot, if anyone has any simaler issues or knows why im having to do this i would appreciate their help. TIA
Click to expand...
Click to collapse
Why specifically do you need to reboot? (Audio issues, freezes, ?) It might make a difference in the finding the right person to diagnose. Does it sleep or does it stay on overnight?
KLit75 said:
Why specifically do you need to reboot? (Audio issues, freezes, ?) It might make a difference in the finding the right person to diagnose. Does it sleep or does it stay on overnight?
Click to expand...
Click to collapse
yes the fire tv goes to sleep but in the morning The fire tv is non responsive cant do anything with remote no lights on front and blank screen.
Try using CTRL+ALT+DELETE on your bluetooth keyboard.
I found it by accident -- it will actually reset the Fire TV instantly.
I've had the same problem on both my unrooted devices.
I usually reboot using the remote (hold down the main clicking button + play)
Is you firetv usually idle with kodi running? i always have kodi running when this happens
I don't have a Fire TV, but I have had this problem with my Fire TV Stick, which was hooked to my Samsung TV and now my Vizio TV. Every time I go to use the Fire stick, I have to unplug it from power and plug it back in. It is very annoying. I don't get any messages, just a black screen.
shawnlott68 said:
I don't have a Fire TV, but I have had this problem with my Fire TV Stick, which was hooked to my Samsung TV and now my Vizio TV. Every time I go to use the Fire stick, I have to unplug it from power and plug it back in. It is very annoying. I don't get any messages, just a black screen.
Click to expand...
Click to collapse
I have the same problem. It seems to be getting worse. Pretty much everytime i use it it happens.
This happens to me as well. When plugged into my VIZIO tv, and running Kodi 17.2, the Fire TV will spontaneously enter a reboot cycle and will remain there until I unplug the power, wait 2 minutes and plug it in again. I have the new Fire TV 4k (hanging dongle), but this also happened when i had a quad core Fire TV Stick.. my original Fire TV Stick (with Voice Remote) continues to operate without issue to this day, albeit much slower since Amazon removed the Youtube app.
Oddly, the same device does NOT suffer from this issue if I plug it into my LG tv... Could it be an issue with the HDMI port (Port 1 (ARC) that I am plugged into??
Glad to know im not alone. Sometimes it will last for days, sometimes not.
I do use "advanced task killer" and "fast reboot" to kill kodi, netflix, firefox etc when Im not using them.
Guys, i used to have exact same problem and luckily was able to fix it. In my case as soon as the aftv goes in sleep mode it reboots in recovery mode . So because i have the TWRP customer recovery the box is not able to apply that update because is not the stock recovery. the only way to get it back to home GUI is to reboot the box from recovery. That was extremely annoying for me. A while ago i used to block the updates from amazon.com by using opendns, but stopped using it so the box becomes open for updates which automatically get downloaded on the box. Because im rooted there is a easy way of blocking the updates on the box itself by using Method 1 http://www.aftvnews.com/how-to-block-software-updates-on-the-amazon-fire-tv-or-fire-tv-stick/. However this will stop working if you factory reset the box, if you do so you'll have to apply the blocking procedure again.
After the blocking is done just upgrade the box to the latest prerooted firmware from rbox and you're set. this is the link to the latest pre-rooted custom firmware for aftv1 https://forum.xda-developers.com/fire-tv/development/prerooted-stock-images-t2882337.
i hope that helps.
To add to stutunaru, Method 5 is equally important to apply through TWRP, after a fresh ROM flash and before the first full system boot.
http://www.aftvnews.com/how-to-block-software-updates-on-the-amazon-fire-tv-or-fire-tv-stick/

plz plz help amazon fire tv stick not responding

hi i got fire tv stick from ebay over month ago it was fine just 3 days befor its stop working dont no whats wrong soon i change my tv to hdmi setting i can only see fire stick starting logo and then after that amazon logo on tv screen its like screensaver both logos r keep coming and going cant do anything with remort plz any advise
sharma1 said:
hi i got fire tv stick from ebay over month ago it was fine just 3 days befor its stop working dont no whats wrong soon i change my tv to hdmi setting i can only see fire stick starting logo and then after that amazon logo on tv screen its like screensaver both logos r keep coming and going cant do anything with remort plz any advise
Click to expand...
Click to collapse
Seems like it's probably bricked? Maybe you could try a hard reset (hold the middle select button & the play/pause down for about 6 seconds then If it boots normal again maybe do a factory reset from the settings screen (maybe this could solve your problem?), there is also a way to do a factory reset via the remote (Google it). If not you may have to get your self another one?
On a different note at the moment the AFTV2 box is on sale on Amazon for £65 which is a deal & can be rooted too If desired?
Hope this helps If so press that thanks button

Fire TV Stuck at Amazon Logo, but has ADB

I have a Gen 2 Fire TV. Completely stock, unrooted, locked boot loader. Only thing I side loaded was kodi. Plus I did those adb commands to hide the ad banner.
I don't know what happened but since last week I can't get my Fire TV to boot. Farthest I can get to is the white Amazon logo. Interestingly I can still connect via network adb. It just stays on the white Amazon logo, then I think it turns off after 2 hours or something (TV would go to the "no hdmi signal" screen). I unfortunately don't have the remote anymore. But I have flirc setup and a usb keyboard.
I tried the alt+print screen+i, but from what I've read this is needed right before the colorful Fire logo, which I can't get to.
I tried what the OP tried from this thread and I got the same errors he got. But mine didn't fix itself by just having it sit for a couple hours. And I'm on the latest version so I can't just wipe it, root, and reinstall the rom.
Curious an update came out last week I believe. I wonder if this issue is related to the update. Like a failed/corrupted update or something.
Any suggestions on what else I can try out? Thanks

Categories

Resources