On my friends phone she is trying to set up her finger lock authentication. The strange problem she is running into is the backup password. When she types one in and hits continue a message pops up that says "Sorry, try again." No matter what we type it just gives is the same response.
Any help is appreciated.
This happened after I accidentally cleared credential storage, only way I was able to fix was restoring an old Twrp backup and clearing the backup password + Registered fingers
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Ok, the issue is that I forgot my password for my phone so it took me to the screen where you can either enter a backup pin, which I forgot, or your google details which I remember. The thing is my phone still says invalid username/password despite me changing the password on my computer to something else and double checking the username. this means my phone is useless as I can't use it. what do I do to fix this issue!
everytime i turn on my phone a screen pops up saying "your phone is encrypted"
it asks me for a password (lockscreen password) but i never had a lockscreen password, trying diferent passwords and pressing "decrypt" a screen appears with the following:
"decryption unsuccessful.
The password you entered is correct, but unfortunately your data is corrupt. To resume using your phone, you need to perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up to your Google Account."
then there is just a button that says "reset phone" it sends me to this screen regardless of what password i enter. when i press the reset phone botton, it takes me to TWRP recovery to reset my phone, but when i try to wipe any partitions it does nothing. i tried reinstalling the rom and the "phone is encrypted" screen appears again. i tried installing a different rom and same issue. i tried wiping the data partition through adb shell, but nothing. i've tried everything i could find online but the result keeps being the same, it takes forever to boot and then im greeted by the "your phone is encrypted" screen.
anyone knows what i could do?
adorufo said:
everytime i turn on my phone a screen pops up saying "your phone is encrypted"
it asks me for a password (lockscreen password) but i never had a lockscreen password, trying diferent passwords and pressing "decrypt" a screen appears with the following:
"decryption unsuccessful.
The password you entered is correct, but unfortunately your data is corrupt. To resume using your phone, you need to perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up to your Google Account."
then there is just a button that says "reset phone" it sends me to this screen regardless of what password i enter. when i press the reset phone botton, it takes me to TWRP recovery to reset my phone, but when i try to wipe any partitions it does nothing. i tried reinstalling the rom and the "phone is encrypted" screen appears again. i tried installing a different rom and same issue. i tried wiping the data partition through adb shell, but nothing. i've tried everything i could find online but the result keeps being the same, it takes forever to boot and then im greeted by the "your phone is encrypted" screen.
anyone knows what i could do?
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Click to collapse
if the bootloader can ubl , next flash twrp and wipe internal storage ,reboot to system will be done, but hboot locked , cannot ubl and s-off , emmc change 1 way
So our Moto Z2 play, app search bar crashed, and the phone was rebooted. The fingerprint scans, and asks for a password, we know the password, but after touching the entry field, no keyboard is displayed. I'm at a loss, because the phone is only 5 days old, and this all happened 30 minutes ago...Any suggestions or help is appreciated.
edit: I've tried rebooting into safe mode, and the same problem exists (i.e. no keyboard displayed when attempting to enter the password to unlock the device)
Solution: Factory reset from recovery.
Thank you,
Dah
I just rebooted my phone, get the "password required after restart" message, enter my password, and it immediately jumps back to the lockscreen and gives me the same message. If I deliberately enter the wrong password, it gives me a wrong password message, so in the first case it is recognizing my password as correct, just not unlocking.
It seems to be the same problem described here:
https://productforums.google.com/forum/#!topic/nexus/yMUh6a2SVLs;context-place=forum/nexus
I've tried rebooting, tried booting into recovery and wiping cache to no avail, tried booting into safe mode, hoping to avoid having to do a factory reset.
I can still receive phone calls and can activate the camera by swiping, so phone is running fine, just can't get past the lockscreen.
Thoughts?
So if it is not the boot up screen to unlock the encrypted partition but the Android start screen, go into recovery, delete the password db file and you are done
in TWRP, go to Advanced > File Manager and navigate to /data/system.
to me this happened after restoring a twrp backup
Month ago I decided to put passcode for my RedMagic 5G device. I couldn't find any other option but (pattern) So i place it, after that i got the (finger print) option so i tried to place it but in order to do so i would have to put the pattern. I put the pattern it gave me (wrong password) message i tried couple of times it didn't work.
Searched in Google and i read "if its locked, after few fail attempts it will give me to recover password using google account"
So i locked it kept trying but it never show me the "google option" it just kept adding more cool down time for the next attempt.
I deleted the device from my google acct. I format it (wipe data) all my data gone and it still require the pattern.
i format it multiple times and pattern still require.
to the point it got in loop mood and got stuck on retrieve data ,I flashed it with ROM. the problem solved but still require the pattern.
i format it after the new ROM but still require pattern.
PLEASE help what i should do now?
and would root fix the problem?