So our Moto Z2 play, app search bar crashed, and the phone was rebooted. The fingerprint scans, and asks for a password, we know the password, but after touching the entry field, no keyboard is displayed. I'm at a loss, because the phone is only 5 days old, and this all happened 30 minutes ago...Any suggestions or help is appreciated.
edit: I've tried rebooting into safe mode, and the same problem exists (i.e. no keyboard displayed when attempting to enter the password to unlock the device)
Solution: Factory reset from recovery.
Thank you,
Dah
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Somehow my password pattern is suddenly not detectable and it shows as wrong password. As there is no more option in lollipop for "forgot password" and using the gmail account to log in. How do I reset the password on a HTC M8 without doing a reset? I've tried logging into the google account, and I can use the "find" option in the device manager to locate the device, but if i press the "lock" button and try to enter a new password, for a split second it says "We have sent a lock request to the device", but then it says "Since Google has verified that a screen lock is already set, the password you entered won't be needed." Wtf is going on? I am stuck with a pattern locked phone of whose password i know but the phone doesnt detect it anymore. Is there another way to reset the password?
No replies?
Well.......
Let me start by saying that this is a delicate matter, what if the device is stolen and somebody wants to get the info or device to work without wiping it. I know that this is probably not your intention and that it is hard to prove otherwise. But the possibility could be there in the worst case scenario !
Now don't get the above personal, it's written from another point of view, as i am running HTC phones for the past 6 years and never encountered this all of a sudden at any point. So from my point of view i find it difficult to believe.
To get to your point ...... not sure if it can be done otherwise but to reset the device. Depends if it's rooted or not for instance ?
Cheers
No reply ?
According to the story, looks like either : 3rd party apps are interfering (can also be malware/virus) OR someone physically got hold of the device and changed the password(perhaps he thinks its his own)
Try restarting the device while holding the volume up button only, android will go into safe mode and disable all 3rd party apps. If the password still doesn't work, then you have 2 options:
1) if S-ON : factory reset and lose all user data
2) if S-OFF or bootloader unlocked: remove password (this is the most details I can give without being an accomplice)
After a factory reset I now get the Google "This device was reset" screen prompting me to enter credentials of a user that was previously logged on. This phone has been in use by both myself and my wife for 2 years now. I've tried using both her email to log on and mine but after a few seconds it just goes back to the same screen. I know my password is correct because I get the 2 factor authentication prompt on my main phone and an email saying I logged in from a new device. But still, nothing happens on the GX8.
I tried some of the tricks I found to bypass FRP but they all use the same trick of downloading an apk from chrome and then clicking on "open" at the bottom. mine downloads the file just fine but there is never a prompt at the bottom to open it so I can't run any APK.
Any help would be greatly appreciated.
Hi,
This morning i took my phone off the charger as usual. And i thought i had not rebooted my device in a while (i do that from time to time and never had an issue) but now, my device showed a page where it says "start android enter your pin right pin".
This is already weird because i never set a pin but i set a pattern. I tried some pins that might be it but all were wrong. Then i googled it and found that android device manager can do this because of suspicious activity (?!?). I also found that i had to enter the PIN that simulates the pattern i entered.
This does not help/work either. Once or twice i got the message "to continue turn your phone off and back on" but that just brings be back to entering the pin.
Normally after a reboot, i have to enter my sim PIN first and then enter my set Pattern and everything works like normal.
How can i fix this WITHOUT erasing the device?
EDIT: I am not rooted nor do i have any custom rom. It's all original.
Hi,
This is probably a very stupid question.
My Gemini PDA is Czech keyboard layout and 4G+WiFi type.
Unfortunately, due to my prolonged absence due to illness, I can't remember the password that will get me into the system.
I tried different variants, but without success. And now the message appeared on the display that in another 9 attempts the device
will be blocked. I really don't know how to get it up and running.
I would like to ask you for help on how to proceed in this case? How to perform a hardware reset to boot device without any password (=factory reset but not from the menu)?
Pressing the Esc-on key for about 18 to 20 seconds does not help. The device still requires a password.
I did not find a solution anywhere.
Thanks in advance!
Lubos
Month ago I decided to put passcode for my RedMagic 5G device. I couldn't find any other option but (pattern) So i place it, after that i got the (finger print) option so i tried to place it but in order to do so i would have to put the pattern. I put the pattern it gave me (wrong password) message i tried couple of times it didn't work.
Searched in Google and i read "if its locked, after few fail attempts it will give me to recover password using google account"
So i locked it kept trying but it never show me the "google option" it just kept adding more cool down time for the next attempt.
I deleted the device from my google acct. I format it (wipe data) all my data gone and it still require the pattern.
i format it multiple times and pattern still require.
to the point it got in loop mood and got stuck on retrieve data ,I flashed it with ROM. the problem solved but still require the pattern.
i format it after the new ROM but still require pattern.
PLEASE help what i should do now?
and would root fix the problem?