Develop Bugs

scratched display

I scratched the display, is about 1 inch, not very visible and only when the phone is off.
Is there a solution to remove the small scratch ? Could i, maybe, in the future, to replace the screen display ?
Thank you

The ZL comes with a screen protector installed on it. Remove the screen protector and install a new one.
Sent from my C6506 using Tapatalk

nex_t said:
I scratched the display, is about 1 inch, not very visible and only when the phone is off.
Is there a solution to remove the small scratch ? Could i, maybe, in the future, to replace the screen display ?
Thank you
Click to expand...
Click to collapse
Did you scratched the surface of the glass or just the screen protector. Make sure.
Because all the latest Sony phones comes with the screen protector preinstalled.

I thought the phone comes with Dragontail, making it relatively scratch resistant?

Beautiful...
I just got a "Hand-me-down" Sony ZL (It is Great to have friends in the Business).
But there is a small 1" scratch in the top half of the screen. Not too bad when it is on but ugly when the screen is dark.
I only just now, after reading your posts, noticed that the screen already has a screen protector.
Is there anythign special needed to remove the old one?
I am jsut waiting for Amazon to deliver my new screen protecter than I will remove the old one and have a perfect phone.
Thanks for the heads up...

Yazzy88 said:
I thought the phone comes with Dragontail, making it relatively scratch resistant?
Click to expand...
Click to collapse
Dragontail is resistent. The preinstalled screen protector isn't.

pedromsouza said:
Dragontail is resistent. The preinstalled screen protector isn't.
Click to expand...
Click to collapse
But the ZL doesn't have Dragontrail. Well, nobody confirmed it yet.

MichelBFR said:
But the ZL doesn't have Dragontrail. Well, nobody confirmed it yet.
Click to expand...
Click to collapse
That's true. Some people say it is dragontail based on the Z screen... but I saw a test on youtube... this guy scratched the screen, then removed the protector... after that he tryied to scratch using knifes and keys but the screen was intact.

grneyez said:
the zl comes with a screen protector installed on it. Remove the screen protector and install a new one.
Sent from my c6506 using tapatalk
Click to expand...
Click to collapse
thats a shatter proof tough screen protector it shouldnt b removed
---------- Post added at 08:29 PM ---------- Previous post was at 08:27 PM ----------
nex_t said:
I scratched the display, is about 1 inch, not very visible and only when the phone is off.
Is there a solution to remove the small scratch ? Could i, maybe, in the future, to replace the screen display ?
Thank you
Click to expand...
Click to collapse
IF ITS NOT EASILY VISIBLE then jst apply a screen protector on it it vl bcome almost invisible n the scrath is on the tough shatterproof sheet no need to worry

my screen cracked and have been trying to source an oem one. All I get are those cheap china one. Anyone know where I can find a screen?? Thanks.

bhavstech said:
thats a shatter proof tough screen protector it shouldnt b removed
---------- Post added at 08:29 PM ---------- Previous post was at 08:27 PM ----------
IF ITS NOT EASILY VISIBLE then jst apply a screen protector on it it vl bcome almost invisible n the scrath is on the tough shatterproof sheet no need to worry
Click to expand...
Click to collapse
While it shouldn't be removed... unfortunately, it's REALLY easy to scratch that "protector"...
They do remove easily and you can replace it with a different screen protector, I'm unsure what removing it might do to your Warranty... (mine ended up rather scratched up, and I replaced it with a Skinomi protector instead...

scifan said:
While it shouldn't be removed... unfortunately, it's REALLY easy to scratch that "protector"...
They do remove easily and you can replace it with a different screen protector, I'm unsure what removing it might do to your Warranty... (mine ended up rather scratched up, and I replaced it with a Skinomi protector instead...
Click to expand...
Click to collapse
how are you liking the skinomi protector? is that the "techskin"?

foomanjackel said:
how are you liking the skinomi protector? is that the "techskin"?
Click to expand...
Click to collapse
I think it's better than the original protector... But I've used this style of screen protector on other phones before as well, and found them to be pretty good.
Based on what I saw with the screen and finger prints, you don't want to try and use this phone without any screen protector... that just ends up being a mess waiting for a place to happen...

scifan said:
I think it's better than the original protector... But I've used this style of screen protector on other phones before as well, and found them to be pretty good.
Based on what I saw with the screen and finger prints, you don't want to try and use this phone without any screen protector... that just ends up being a mess waiting for a place to happen...
Click to expand...
Click to collapse
thank you brother, thats good to hear since i've already ordered one lol. :laugh:
so would you say getting the old one off is fairly easy? does it leave some sort of residue on the screen after removing?
thanks again for the info! mine has a couple of marks/scrapes on it that just annoy the heck out of me. love this phone if not for that.

foomanjackel said:
thank you brother, thats good to hear since i've already ordered one lol. :laugh:
so would you say getting the old one off is fairly easy? does it leave some sort of residue on the screen after removing?
thanks again for the info! mine has a couple of marks/scrapes on it that just annoy the heck out of me. love this phone if not for that.
Click to expand...
Click to collapse
The old one wasn't too hard to take off... and I don't remember it leaving too much residue... start at a corner, and be careful... I think I used a needle to help me get it started... but was trying to be careful so I wouldn't actually scratch things under neath while trying to get the other screen protector off... you will want to clean the screen before you put the new protector on though...

[Q] Replacement Screen

Long story, but my screen is fully cracked and I need a new replacement screen. (Btw the screen and the phone work but I just can't use the touchscreen.) So is this the correct screen im supposed to get? : http://www.amazon.com/LG-Optimus-Sp...=8-3&keywords=lg+optimus+g+replacement+screen
I'm gonna be using these videos to replace the screen :https://www.youtube.com/watch?v=S4uspcvx3f0 and https://www.youtube.com/watch?v=1xnfQDnAN7o Are these reliable enough? Has anyone used these videos before and it worked fine?
Also, what screwdrivers and any other tools do I need to fix the phone?
Please reply as soon as possible, I really want to use my phone again
Thanks.

Well here is the LG service manual to start. http://d-h.st/agQ
Let me look at this
---------- Post added at 07:55 PM ---------- Previous post was at 07:53 PM ----------
Looks like the right one to me but read the guide first

samsungepicgeek said:
Long story, but my screen is fully cracked and I need a new replacement screen. (Btw the screen and the phone work but I just can't use the touchscreen.) So is this the correct screen im supposed to get? : http://www.amazon.com/LG-Optimus-Sp...=8-3&keywords=lg+optimus+g+replacement+screen
I'm gonna be using these videos to replace the screen :https://www.youtube.com/watch?v=S4uspcvx3f0 and https://www.youtube.com/watch?v=1xnfQDnAN7o Are these reliable enough? Has anyone used these videos before and it worked fine?
Also, what screwdrivers and any other tools do I need to fix the phone?
Please reply as soon as possible, I really want to use my phone again
Thanks.
Click to expand...
Click to collapse
You should need a t5 screwdriver and make sure the lcd comes with double sided tape. Be very careful not to damage the ribbon when replacing it. It's easy to do. The back is really easy to crack as well.

Cody92 said:
You should need a t5 screwdriver and make sure the lcd comes with double sided tape. Be very careful not to damage the ribbon when replacing it. It's easy to do. The back is really easy to crack as well.
Click to expand...
Click to collapse
Thanks. I dont think it comes with double sided tape. Is there a specific kind of tape I should get or just normal double sided tape?

samsungepicgeek said:
Thanks. I dont think it comes with double sided tape. Is there a specific kind of tape I should get or just normal double sided tape?
Click to expand...
Click to collapse
If you look up lcd tape you should find some that should work fine (they call it 3m adhesive). I think 2mm or 3mm would be fine. Some lcd's also ship with it. One more thing is they have ones cut for the shape of the phone to make it easier, but they cost more.

"Let it settle" or botched Screen Protector Installation?

Just came back from Best Buy where i like to get my screen protectors installed. I like paying for it to be done because of their 30 day window of infinite retrys lol. Thing is, ive never had to take it back to get it redone because every single time i leave the store with them flawless. No bubbles to let 'settle' or any runs to let 'settle'. This time though, im not so happy with the initial product.
He claimed that this version of Invisashield is a gel application different than the usual liquid application I'm used to, and claims its prone to initial settle bubbles and runs. I usually get them done at the mobile section of Best Buy, but they were swamped so i went to geek squad to have it done. Was this a mistake? Do you guys think this will settle in a day or so? I have no problem going back and getting it redone, i just don't want to hurt the guys feelings. I wanted to show it to friends tomorrow at work, but with a gnarly screen protector, im reluctant.
I attached some picutres taking from my OLD Note 4

Why put a screen cover on Gorilla Glass?

I work in the Geek Squad at best buy, just wait 48 hrs,you have to wait that long before you can tell if its a real bubble or liquid that has not dried. If it still has those bubbles in your pictures after 48 hrs make them do it again if you paid for the install. I dont think all of those in your pictures are going to go away, but we cant exchange and reapply until 48 hrs( at least thats the way its supposed to be).
---------- Post added at 07:09 PM ---------- Previous post was at 07:07 PM ----------
dc/dc said:
Why put a screen cover on Gorilla Glass?
Click to expand...
Click to collapse
Why not? its still glass, can still be scratched. Its not indestructible just because its Gorilla glass. I can't tell you how many phones i sent off for screen damage repairs when we used to handle that stuff in store.

willjohnson said:
I work in the Geek Squad at best buy, just wait 48 hrs,you have to wait that long before you can tell if its a real bubble or liquid that has not dried. If it still has those bubbles in your pictures after 48 hrs make them do it again if you paid for the install. I dont think all of those in your pictures are going to go away, but we cant exchange and reapply until 48 hrs( at least thats the way its supposed to be).
---------- Post added at 07:09 PM ---------- Previous post was at 07:07 PM ----------
Why not? its still glass, can still be scratched. Its not indestructible just because its Gorilla glass. I can't tell you how many phones i sent off for screen damage repairs when we used to handle that stuff in store.
Click to expand...
Click to collapse
thanks for the reply. after further inspection, i noticed a piece of dust under the protector by the home button. it wasnt causing a bubble, but the fact that it was there means there wasnt enough care put into the installation.
took it back and waited in line this time for someone from mobile dept. I luckily got help from the same girl who did my note 4. she is very good and isnt afraid to rip off the protector is she isnt happy with it. Needless to say it looks much better, and what bubbles are there look different then the other ones. these ones i feel WILL settle.

Trev420 said:
thanks for the reply. after further inspection, i noticed a piece of dust under the protector by the home button. it wasnt causing a bubble, but the fact that it was there means there wasnt enough care put into the installation.
took it back and waited in line this time for someone from mobile dept. I luckily got help from the same girl who did my note 4. she is very good and isnt afraid to rip off the protector is she isnt happy with it. Needless to say it looks much better, and what bubbles are there look different then the other ones. these ones i feel WILL settle.
Click to expand...
Click to collapse
No doubt, thats what i couldnt tell in the pics, if it was dust or just air, air you can fix, dust its a goner

Fingerprint scanner and sweat hands?

My 5x fingerprint scanner doesn't always work. My hands sweat most of the time. Does anyone get the same problem? Or my phone scanner is just bad?

theBadGuy812 said:
My 5x fingerprint scanner doesn't always work. My hands sweat most of the time. Does anyone get the same problem? Or my phone scanner is just bad?
Click to expand...
Click to collapse
Do you have Hyperhidrosis? They have some creams that help prevent hand sweat, kinda pricey though

I don't have the problem with sweaty hands but what I do know and did was going to the settings page where it shows the fingers you have trained and repeatedly tapping the sensor will improve the capability of the sensor to recognize the fingerprint playing around with it I have it recognizing the first two joints of my finger.
Not sure if it will work in your case but its something you might want to try.

dazoe said:
I don't have the problem with sweaty hands but what I do know and did was going to the settings page where it shows the fingers you have trained and repeatedly tapping the sensor will improve the capability of the sensor to recognize the fingerprint playing around with it I have it recognizing the first two joints of my finger.
Not sure if it will work in your case but its something you might want to try.
Click to expand...
Click to collapse
Where did you see that you could tap the sensor and improve print recognition?

theBadGuy812 said:
My 5x fingerprint scanner doesn't always work. My hands sweat most of the time. Does anyone get the same problem? Or my phone scanner is just bad?
Click to expand...
Click to collapse
Its because fingerprint scanners are just a gimmick. The only way to get it to recognize YOU consistently, is to lower the sensitivity enough to make it possible to recognize someone else AS you. Then add some dirt on your finger, maybe a scrape or some glue... its a toy. The only reason google added it is because the fruit company forced them by making it an advertised feature.

Never thought my hands were the problem. I will go see a doctor. Thanks for advice

I've tried with a damp finger tip from condensation on a drink and it worked fine. I know my old GS5 would say "wet finger" or something.
Sent from my Nexus 5X using Tapatalk
---------- Post added at 09:58 PM ---------- Previous post was at 09:56 PM ----------
doitright said:
Its because fingerprint scanners are just a gimmick. The only way to get it to recognize YOU consistently, is to lower the sensitivity enough to make it possible to recognize someone else AS you. Then add some dirt on your finger, maybe a scrape or some glue... its a toy. The only reason google added it is because the fruit company forced them by making it an advertised feature.
Click to expand...
Click to collapse
Might be a gimmick to you but it works very well on the Nexus 5X. So well, when I grab my phone from my pocket and place my finger on it, it's unlocked and ready to go by the time I look at the screen.
Sent from my Nexus 5X using Tapatalk

Never had a problem even with shriveled up hands right out of the shower it all works good
Sent from my Nexus 5X using Tapatalk

Since I live in hot California, my hands are often sweaty
Same problem because California Weather...
The only problems I have are in my house when the temp is above 75, so my hands sweat in my pockets

I discovered this when I was sweating my ass off on the stationary bike at the gym the other day. Fingerprint scanner would not recognize at all. Worked fine again as soon as I had cooled back down. It was for the best though - shouldn't be playing with the phone on that hard of an effort. Not a deal breaker to me.

Display sounds hollow?

I've noticed whenever tapping on the screen it sounds like there is a gap between the display and whatever is behind it and gives it almost a hollow sound. On the edges it is fine and sounds solid but in the center it has a definite Hollow sound. I don't particularly like it but I could see someone saying it sounds like the display is made of plastic.

dontbeweakvato said:
I've noticed whenever tapping on the screen it sounds like there is a gap between the display and whatever is behind it and gives it almost a hollow sound. On the edges it is fine and sounds solid but in the center it has a definite Hollow sound. I don't particularly like it but I could see someone saying it sounds like the display is made of plastic.
Click to expand...
Click to collapse
The actual display is plastic.
Sent from my Nexus 6 using Tapatalk

bryantjopplin said:
The actual display is plastic.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Yes I know that. But the LG display is composed of a plastic digitizer with glass screen is the same exact design of Samsung's AMOLED display they are nearly identical and Design what they are composed of. But I've never tapped on a Samsung screen or LG screen and have the sensation of hollowness behind display. The purpose of this post was to determine if anyone else had a similar experience with their pixel XL 2

dontbeweakvato said:
Yes I know that. But the LG display is composed of a plastic digitizer with glass screen is the same exact design of Samsung's AMOLED display they are nearly identical and Design what they are composed of. But I've never tapped on a Samsung screen or LG screen and have the sensation of hollowness behind display. The purpose of this post was to determine if anyone else had a similar experience with their pixel XL 2
Click to expand...
Click to collapse
Well too me they sound different
Sent from my Nexus 6 using Tapatalk

I have definitely noticed this hollow sound. Taps seem to be a bit louder because of it. This display doesn't sound as solid as my past devices, I'm assuming/hoping I'll get used to it.

swallowingled said:
I have definitely noticed this hollow sound. Taps seem to be a bit louder because of it. This display doesn't sound as solid as my past devices, I'm assuming/hoping I'll get used to it.
Click to expand...
Click to collapse
Jeff Springer told me to rma it, that it wasn't normal. I'm going up to Verizon tomorrow to tap on their pxl2 or maybe a couple different Verizon stores.

Mine sounds the same way and was actually going to.post this same question. Trying to decide to RMA or return and purchase again in a few months hoping all the manufacturing issues or worked out. I posted in the screen issues thread with all the other issues I'm having but this was just a side note.

Do you guys have a screen protector on your phones? I have one, it's the amFilm one ( doesn't have adhesive on the screen portion of the protector..). I definitely have that 'hollow' or plastic? Sound to the display and I'm wondering if it's the actual display or just the screen protector doing it do to it having an air gap due to no adhesive.

No screen protector here, didn't want to spend the money if I was returning the phone. I just keep it in my sunglasses pouch for now when in my pocket.

Ugh, me too. Sounds like cheap junk compared to Shamu
Sent from my Pixel C using Tapatalk

I noticed that too but I think it may be an illusion when combined with the haptic feedback which is a bit different than other phones I've used. I'm not entirely sure but the screen has a layer of gorilla glass and it is curved so it's less likely that it is flexing that much upon just a small tap.
Sent from my Pixel 2 XL using Tapatalk

dontbeweakvato said:
Jeff Springer told me to rma it, that it wasn't normal. I'm going up to Verizon tomorrow to tap on their pxl2 or maybe a couple different Verizon stores.
Click to expand...
Click to collapse
Let us know your findings. I don't have a Verizon store near me and don't know anyone else with a Pixel 2 XL to ask. I thought maybe the hollowness might just be the way it's made or the curved glass or something. Thanks.
---------- Post added at 05:24 PM ---------- Previous post was at 05:23 PM ----------
KonoeKyon said:
Do you guys have a screen protector on your phones? I have one, it's the amFilm one ( doesn't have adhesive on the screen portion of the protector..). I definitely have that 'hollow' or plastic? Sound to the display and I'm wondering if it's the actual display or just the screen protector doing it do to it having an air gap due to no adhesive.
Click to expand...
Click to collapse
No screen protector on mine.
---------- Post added at 05:26 PM ---------- Previous post was at 05:24 PM ----------
obsanity said:
I noticed that too but I think it may be an illusion when combined with the haptic feedback which is a bit different than other phones I've used. I'm not entirely sure but the screen has a layer of gorilla glass and it is curved so it's less likely that it is flexing that much upon just a small tap.
Click to expand...
Click to collapse
I'm not using haptic feedback.

swallowingled said:
I have definitely noticed this hollow sound. Taps seem to be a bit louder because of it. This display doesn't sound as solid as my past devices, I'm assuming/hoping I'll get used to it.
Click to expand...
Click to collapse
That.

you guys just fiddle with the phone all day to find stuff wrong with it?
you guys need to RMA asap

^you make an excellent point! My Pixel XL 2 Rock's!

I think this might be the reason why this is the only phone I've ever had that listening to videos vibrates the screen

realitysconcierge said:
I think this might be the reason why this is the only phone I've ever had that listening to videos vibrates the screen
Click to expand...
Click to collapse
Yep, when I first played music, Im thinking WTH is that. The screen is vibrating. I think it's a feature, not a bug
---------- Post added at 02:31 AM ---------- Previous post was at 02:30 AM ----------
realitysconcierge said:
I think this might be the reason why this is the only phone I've ever had that listening to videos vibrates the screen
Click to expand...
Click to collapse
Yep, when I first played music, Im thinking WTH is that. The screen is vibrating. I think it's a feature, not a bug. Lol

My iPhone 8 does the same thing. The speakers are laud enough to vibrate the screen and the entire case.
Sent from my Pixel 2 XL using Tapatalk

swallowingled said:
Let us know your findings. I don't have a Verizon store near me and don't know anyone else with a Pixel 2 XL to ask. I thought maybe the hollowness might just be the way it's made or the curved glass or something. Thanks.
---------- Post added at 05:24 PM ---------- Previous post was at 05:23 PM ----------
No screen protector on mine.
---------- Post added at 05:26 PM ---------- Previous post was at 05:24 PM ----------
I'm not using haptic feedback.
Click to expand...
Click to collapse
So apparently after checking a couple pixel 2s and pixel xl2's I spoke with some dude at Verizon he seem like he was not your average phone store idiot. When I just briefly asked him why the display feels Hollow behind it he replied that it is due to the squeeze feature. The ****ing squeezing feature that's why.

dontbeweakvato said:
So apparently after checking a couple pixel 2s and pixel xl2's I spoke with some dude at Verizon he seem like he was not your average phone store idiot. When I just briefly asked him why the display feels Hollow behind it he replied that it is due to the squeeze feature. The ****ing squeezing feature that's why.
Click to expand...
Click to collapse
Well, hopefully that's correct. I didn't think it was really defective, or at least hoping it wasn't, and that it was just the way it's supposed to be due to the way it's made. It's just the first phone I've had that feels/sounds that way, but of course the first one I've had with a sweezable frame. Thanks for passing along that information.