My 5x fingerprint scanner doesn't always work. My hands sweat most of the time. Does anyone get the same problem? Or my phone scanner is just bad?
theBadGuy812 said:
My 5x fingerprint scanner doesn't always work. My hands sweat most of the time. Does anyone get the same problem? Or my phone scanner is just bad?
Click to expand...
Click to collapse
Do you have Hyperhidrosis? They have some creams that help prevent hand sweat, kinda pricey though
I don't have the problem with sweaty hands but what I do know and did was going to the settings page where it shows the fingers you have trained and repeatedly tapping the sensor will improve the capability of the sensor to recognize the fingerprint playing around with it I have it recognizing the first two joints of my finger.
Not sure if it will work in your case but its something you might want to try.
dazoe said:
I don't have the problem with sweaty hands but what I do know and did was going to the settings page where it shows the fingers you have trained and repeatedly tapping the sensor will improve the capability of the sensor to recognize the fingerprint playing around with it I have it recognizing the first two joints of my finger.
Not sure if it will work in your case but its something you might want to try.
Click to expand...
Click to collapse
Where did you see that you could tap the sensor and improve print recognition?
theBadGuy812 said:
My 5x fingerprint scanner doesn't always work. My hands sweat most of the time. Does anyone get the same problem? Or my phone scanner is just bad?
Click to expand...
Click to collapse
Its because fingerprint scanners are just a gimmick. The only way to get it to recognize YOU consistently, is to lower the sensitivity enough to make it possible to recognize someone else AS you. Then add some dirt on your finger, maybe a scrape or some glue... its a toy. The only reason google added it is because the fruit company forced them by making it an advertised feature.
Never thought my hands were the problem. I will go see a doctor. Thanks for advice
I've tried with a damp finger tip from condensation on a drink and it worked fine. I know my old GS5 would say "wet finger" or something.
Sent from my Nexus 5X using Tapatalk
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doitright said:
Its because fingerprint scanners are just a gimmick. The only way to get it to recognize YOU consistently, is to lower the sensitivity enough to make it possible to recognize someone else AS you. Then add some dirt on your finger, maybe a scrape or some glue... its a toy. The only reason google added it is because the fruit company forced them by making it an advertised feature.
Click to expand...
Click to collapse
Might be a gimmick to you but it works very well on the Nexus 5X. So well, when I grab my phone from my pocket and place my finger on it, it's unlocked and ready to go by the time I look at the screen.
Sent from my Nexus 5X using Tapatalk
Never had a problem even with shriveled up hands right out of the shower it all works good
Sent from my Nexus 5X using Tapatalk
Since I live in hot California, my hands are often sweaty
Same problem because California Weather...
The only problems I have are in my house when the temp is above 75, so my hands sweat in my pockets
I discovered this when I was sweating my ass off on the stationary bike at the gym the other day. Fingerprint scanner would not recognize at all. Worked fine again as soon as I had cooled back down. It was for the best though - shouldn't be playing with the phone on that hard of an effort. Not a deal breaker to me.
Related
Okay, to make a long story short, for the first time ever I'm getting a full phone replacement within a week of having a phone.
Now for the story, get note 2, jump for joy, use s pen, good to go, use s pen again, random lines, dots, accidental screen presses, go to sprint store(affiliate market), "that's simple the hover feature, don't you know how to use your phone" call Samsung "that's simple the hover feature, don't you know how to use your phone" call sprint (corporate) yea that does sound like a faulty unit, we'll get you swapped out right away" now all I wanted was an s pen swap, but I'll live with a fresh phone, but I ask the community now, am I really in the right here for questioning a brand new phone? Or is it truly just the hover feature and I'm just not use to it?
P.S. I do have a screen protector, but I have taken it off to see if the problem still repeated which it did, thus making me reapply the screen protector
Sent from my SPH-L900 using xda app-developers app
If you are a getting a replacement, why did you post this? If your phone was defective, what is the question?
I ordered my phone directly through Sprint and received either a faulty pen or a faulty phone. Went to Sprint and the customer service representative saw that my pen was registering lines in only certain areas and hitting the keyboard while hovering over in air mode. She knew something was up and went to the "technician" to see what he thought. He didn't even look at the phone and just replied, "it's supposed to do that" repeatedly. She even tried to have him look at how inconsistent this "feature" was as it only made marks or registered hits in certain parts of the phone. It made me rather angry that he didn't even bother to acknowledge the customer rep's concern or mine for that matter. I ended up having Sprint replace the whole phone too which was a pretty smooth process.
I think Samsung has some faulty pens and don't want to acknowledge that fact. Perhaps they know some people either don't use the Spen enough to care or won't simply complain about it. The phone is wonderful and the S-pen, when working correctly, is freaking awesome. Best phone I've ever had and I am not trying to bash sprint or samsung but I think it's in there best interest to acknowledge this issue rather than simply saying it is how the phone is supposed to work.
In case your replacement phone has the same issue, please go here...
http://forum.xda-developers.com/showpost.php?p=32908967&postcount=23
This was resolved in the international forums. I was having similar issues and five minutes later the pen was as it should have been. The trick to removing the button cover is to lift from the end opposite the tip. A small clockwise turn and I was all set.
alltimeqb said:
I ordered my phone directly through Sprint and received either a faulty pen or a faulty phone. Went to Sprint and the customer service representative saw that my pen was registering lines in only certain areas and hitting the keyboard while hovering over in air mode. She knew something was up and went to the "technician" to see what he thought. He didn't even look at the phone and just replied, "it's supposed to do that" repeatedly. She even tried to have him look at how inconsistent this "feature" was as it only made marks or registered hits in certain parts of the phone. It made me rather angry that he didn't even bother to acknowledge the customer rep's concern or mine for that matter. I ended up having Sprint replace the whole phone too which was a pretty smooth process.
I think Samsung has some faulty pens and don't want to acknowledge that fact. Perhaps they know some people either don't use the Spen enough to care or won't simply complain about it. The phone is wonderful and the S-pen, when working correctly, is freaking awesome. Best phone I've ever had and I am not trying to bash sprint or samsung but I think it's in there best interest to acknowledge this issue rather than simply saying it is how the phone is supposed to work.
Click to expand...
Click to collapse
THAT!!!! that's exactly what happened to me at the sprint store!!!!! it's like they know!!!
JStu313 said:
In case your replacement phone has the same issue, please go here...
http://forum.xda-developers.com/showpost.php?p=32908967&postcount=23
This was resolved in the international forums. I was having similar issues and five minutes later the pen was as it should have been. The trick to removing the button cover is to lift from the end opposite the tip. A small clockwise turn and I was all set.
Click to expand...
Click to collapse
i'll also keep this in mind, thanks
The screen isn't pressure sensitive either...it's all the s pen.I tried the hovered cardboard trick as well....and the pressure was all the pen. Disappointed Samsung.everyone reviews the phone as having a "pressure input screen", it should read sensor pics up pen data as how hard is being pressed.
Sent from my SPH-L710 using Tapatalk 2
Well it was the pen, just got my new note today and the pen works fine, so if you're having issues, get it replaced
Sent from my SPH-L900 using xda app-developers app
airview not hover.
I have this issue from time to time but its really not a big deal to me, I'll decrease the sensitivity in the pen later on and fix the issue. To lazy to set everything up again even though I have tb
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tubasteve said:
The screen isn't pressure sensitive either...it's all the s pen.I tried the hovered cardboard trick as well....and the pressure was all the pen. Disappointed Samsung.everyone reviews the phone as having a "pressure input screen", it should read sensor pics up pen data as how hard is being pressed.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Im guessing youve never used a Wacom tablet before. Thats just how active digitizers work, pressure sensitive pens. No reason to be disappointed.
more characters.
take the pen and tap it on its side a few times quite hard...i read about this fix on here was skeptical tried it and now my spen works awesome
---------- Post added at 06:51 AM ---------- Previous post was at 06:33 AM ----------
http://forum.xda-developers.com/showthread.php?t=1962499 real fix
dchtlh said:
take the pen and tap it on its side a few times quite hard...i read about this fix on here was skeptical tried it and now my spen works awesome
---------- Post added at 06:51 AM ---------- Previous post was at 06:33 AM ----------
http://forum.xda-developers.com/showthread.php?t=1962499 real fix
Click to expand...
Click to collapse
An old fashioned hulk smash always does the trick
Sent from my SPH-L900 using xda app-developers app
How did things get this far without mentioning duct tape, WD40, and "30 grade oil and ball bearings"? It's all ball bearings these, everybody knows this.
For (S) pen n00bs like me, I like it so far. Luckily, (knock on wood) I seem to have a good one out of the box. I've used the notepad feature for my last trip to Home Depot. Sorta difficult at first to write on it. Kinda gotta "figure it out" for yourself, I think.
One feature I had to get used to was hovering the pen over buttons. Mine seemed "click-happy" anytime I hovered over a button. Again, practice.
So far, I am VERY pleased with the Note 2. (Rooted stock w/ TWRP recovery)
Is there a secret to using the heatrate scanner? My success rate is about 1 out of every 15 attempts. Sometimes even worse. It doesnt seem to make difference on any of my fingers. Trust me I've tried them all ?
Sent from my SM-P600 using Tapatalk
Are you dead? Haha jk mine works fine so long as my case isn't on the phone
Seriously, are your hands usually cold? That makes a difference for heart rate and especially sp02
mine works fine, just hold still a bit
My scanner only works if :
I use my forefinger
My finger is rather straight up/down
My case is off
I'm sitting
And lastly, I'm resting my finger on the sensor.
Hope this helps
My phone always keeps activating in my pocket even after turning off all gestures. I think it's the fingerprint sensor. My phone always gets hot because of it. What should I do or is there a way to deal with it. I do not want to disable fingerprint though.
do you have your phone screen in or ou. I always have mine in to prevent me from leaning on something thatll crack screen or something.
anyways you could try turning the phone the other way around and see if that helps.
do you use a case or is your phone "naked"? if your not using a case maybe thatll help by adding that extra "lip" so that the fingerprint scanner is not touching the pocket insides or what ever is activating it.
I personally don't have this problem, really don't see how its happening to you, just throwing out ideas.
afuller42 said:
do you have your phone screen in or ou. I always have mine in to prevent me from leaning on something thatll crack screen or something.
anyways you could try turning the phone the other way around and see if that helps.
do you use a case or is your phone "naked"? if your not using a case maybe thatll help by adding that extra "lip" so that the fingerprint scanner is not touching the pocket insides or what ever is activating it.
I personally don't have this problem, really don't see how its happening to you, just throwing out ideas.
Click to expand...
Click to collapse
Waiting for my ice view case now, so it's "naked" but I'll try flipping it the other way.
No idea what happened. I just slid my s-pen into the body, no problem, but the cap didn't click back out past the o-ring to be flush with the body. It now sits in the body just past the o-ring/seal and will not come out. No idea WTF to do, but this is WAY worse of an issue than people putting the pen in backward on the 5. This wasn't avoidable. Pushing it in further, there's no feedback click and there's not enough force in the spring action to move it back out past the o-ring/seal. Not fun. Kinda pissed.
Any idea on how to coax it back out without scratching or gouging the finish anywhere?
*Update*
Using a thumbtack I very carefully poked the seal all the way around with the side of the point and was able to lightly pry it in a corner to get the end of the pen past the seal. Everything is fine now. Everything still works.
Note to everyone, it takes almost no pressure at all to get the pen seated properly, if you push it in too far (because you have fat fingers and you can't tell how far you're going past your case, like me) it can get stuck on the seal. Lightly press the pen back in and when it clicks, it's seated, stop pushing.
Don't know what o-ring or seal you are referring to. The s-pen chamber is sealed off. I doubt the pen docking hole is sealed itself since you can use the pen underwater anyway. Also, stop pushing when you feel the pen click back into place? Okay, but then you have to push fairly hard to retract the clicky pen top. All of that pressure is trying to push the pen further into the phone first, and since it can't go anywhere, the pen top retracts instead. I'm not following what you're saying at all.
This happened to me too. Had to use the tip of a pin to get the S-Pen button to pop back out again. Not sure why it happened, but there's a big YouTube video on this exact issue with the Note 7. Mine happened ironically after I did a water test in the bathroom sink to test the water resistance of both the phone & the pen. It passed the test - just under a minute under a couple inches of water.
What gives?
Just wanted to say this happened to me too, also after getting it wet. I had to use a razor blade to pry it out l, luckly I didn't scratch anything though.
JinxtPhoto said:
Note to everyone,
Click to expand...
Click to collapse
that was the worst pun I've seen on XDA in a while
Nitemare3219 said:
Don't know what o-ring or seal you are referring to. The s-pen chamber is sealed off. I doubt the pen docking hole is sealed itself since you can use the pen underwater anyway. Also, stop pushing when you feel the pen click back into place? Okay, but then you have to push fairly hard to retract the clicky pen top. All of that pressure is trying to push the pen further into the phone first, and since it can't go anywhere, the pen top retracts instead. I'm not following what you're saying at all.
Click to expand...
Click to collapse
My bad, I'm talking about the new ridge that blocks the pen from being able to go in backwards. It's got a rubberized finish at that ridge and that is where the click tip got hung up.
JinxtPhoto said:
No idea WTF to do, but this is WAY worse of an issue than people putting the pen in backward on the 5.
Click to expand...
Click to collapse
One phone does not make an "issue." If it's an issue you'll by joined by others in short order. Until then your phone or S Pen has a singular defect. But thanks for queuing the OMG! crowd so this thread can grow needlessly to multiple pages like the RAM and glass scratching threads.
BarryH_GEG said:
One phone does not make an "issue." If it's an issue you'll by joined by others in short order. Until then your phone or S Pen has a singular defect. But thanks for queuing the OMG! crowd so this thread can grow needlessly to multiple pages like the RAM and glass scratching threads.
Click to expand...
Click to collapse
By worse of an issue I meant that putting then s-pen in backwards problem with the Note 5 was as simple as not putting the s-pen in backwards... That's a user error situation. If more people start having the same issue as I had with the Note 7, during normal use, that's an absolutely true statement for me to have made. And 3 people have apparently had the same thing happen to them thus-far. Maybe it's not something that will effect everyone. Just sharing my personal experience.
I apologize if it seemed I was aiming at stirring things up, as tone isn't something one can convey well using text. That was not my intent. I just suspected that this might be something we see start popping up a bit in the forum. For $850+ USD it's not something I expected to happen and my initial shock may have weighted my words/tone incorrectly.
BarryH_GEG said:
One phone does not make an "issue." If it's an issue you'll by joined by others in short order. Until then your phone or S Pen has a singular defect. But thanks for queuing the OMG! crowd so this thread can grow needlessly to multiple pages like the RAM and glass scratching threads.
Click to expand...
Click to collapse
Do you ever have something positive to say?
Sent from my SM-N900V using XDA Free mobile app
The clicky button on top of the S Pen can sometimes get stuck outside of the Note7, too. Take yours out and instead of a quick click to lock it down, click and hold for a few seconds then let go. It will stay down and you'll have to fiddle with it to get it back up. I was able to replicate this a few times yesterday, but it doesn't seem to be doing it now. Hopefully it stays like that.
Wow.
Im sorry to hear all that. I heard of the note 5 people putting there sitck in backwards. I had the ntoe 3 and note 4 edge, never try to put my stick in backwards ever.
But this is just putting it in just a little to good lol...
I do worry that the clicker on the spend will go out it and it will be hard to remove but never thought it would just get stuck from pressing it in to hard.
This is way worse than note 5 reverse spen issue. Anyone in right mind wouldn't push pen in reverse as nib will be facing opposite which fingers should know as reflex when sliding in and to actually get to jam force needs to be applied. Note 7 stuck spen problem is like it happened even when one put it back as one is supposed to put it back. Hope Samsung will release bug fix firmware patch soon
too be honest people hardly use the s pen
Happened to me too... Ordered a new one.
https://youtu.be/LBlRKwX2QPE
KamrapterHD said:
too be honest people hardly use the s pen
Click to expand...
Click to collapse
Speak for yourself... Most people I know bought the note specifically for the S-pen... Once they started using it it became second nature.
Just because you don't use it much does not a mean others don't...
Lightn1ng said:
that was the worst pun I've seen on XDA in a while
Click to expand...
Click to collapse
I can't believe it, I literally lmao
JinxtPhoto said:
No idea what happened. I just slid my s-pen into the body, no problem, but the cap didn't click back out past the o-ring to be flush with the body. It now sits in the body just past the o-ring/seal and will not come out. No idea WTF to do, but this is WAY worse of an issue than people putting the pen in backward on the 5. This wasn't avoidable. Pushing it in further, there's no feedback click and there's not enough force in the spring action to move it back out past the o-ring/seal. Not fun. Kinda pissed.
Any idea on how to coax it back out without scratching or gouging the finish anywhere?
*Update*
Using a thumbtack I very carefully poked the seal all the way around with the side of the point and was able to lightly pry it in a corner to get the end of the pen past the seal. Everything is fine now. Everything still works.
Note to everyone, it takes almost no pressure at all to get the pen seated properly, if you push it in too far (because you have fat fingers and you can't tell how far you're going past your case, like me) it can get stuck on the seal. Lightly press the pen back in and when it clicks, it's seated, stop pushing.
Click to expand...
Click to collapse
This sucks. I hope it is just yours (sorry, I'm not sorry) and not a wide spread issue. One way to avoid this issue is to click the top of the spen before inserting it into the device. I know you shouldn't have to, but its just a suggestion.
---------- Post added at 11:41 AM ---------- Previous post was at 11:39 AM ----------
KamrapterHD said:
too be honest people hardly use the s pen
Click to expand...
Click to collapse
wut? I use it all the time. Its better than your finger for almost anything. I find it more comfortable than my finger, even when swiping.
I haven't had a Note since my N3. Have the capacitive buttons always been responsive to the SPen or is this new? I dont think my N2 or N3 were.
I find it extremely amusing that every year Note users have to have their annual "Stuck Pen" thread.
Also, if you hold the phone with the pen slot facing away from you, and tap the other bottom corner on your hard with sufficient force, the pen will come out. Just so you don't have to dig your pen out.
bajasur said:
Happened to me too... Ordered a new one.
https://youtu.be/LBlRKwX2QPE
Click to expand...
Click to collapse
Same issue here the pen's spring gets stuck and then you cant remove it from phone. Get a new phone they didn't wan to replace the pen only.
Got the phone few days ago. Most of the time, fingerprint works on first or second attempts. But now and then it takes 4-5 attempts. and on two occasions i had to try 8-9 times to get it to work. Is it a problem only i am facing or its a common problem? i already updated phone after buying. should i get it replaced or it will be ok with next update
Thanks.
common problem i think. not as fast as the previous one on N9
Well, it is not widespread or "common", some users complain about this, but this issue has been discussed at lenght since the first days of this device, do a search, you will find some useful tips, My sensor is very fast and accurate, I think it depends on several factors, temp, moisture, the way you registered the fingers, screen protectors, etc
Also, register the same finger multiple times... I believe you can add 5 fingerprints....
I understand what you are talking about. I was so frustrated with the phone when I first got it. I deleted all my finger prints and then set them up again. Make sure to slowly follow the fingerprint instructions when adding. I added multiple fingers and some more than once. I have not had any issues since. I have also read some people say remove the factory screen protector. I still have mine on with no issues. Good luck!
Mshawnlane said:
I understand what you are talking about. I was so frustrated with the phone when I first got it. I deleted all my finger prints and then set them up again. Make sure to slowly follow the fingerprint instructions when adding. I added multiple fingers and some more than once. I have not had any issues since. I have also read some people say remove the factory screen protector. I still have mine on with no issues. Good luck!
Click to expand...
Click to collapse
did you have the same issue as mine? like u had to make several attempts and sometimes even 8-9 times to make it work?
only time I've had problems with mine is when my hands have been extremely dry, putting slight moisture on my finger can make it scan better, but for the most part it works perfect unless I'm somewhere hot and dry.
I have similar issues when I have a screen protector on the phone. Sometimes I have to press multiple times, sometimes I have to press harder. Finally going without anything on the screen and the sensor works like a charm.
Screen touch sensitivity.
On my Note 10+ 5G (SM-N976U) I have a setting on the Display page (scroll down near the bottom) that increases touch sensitivity specifically for use with screen protectors. The screen itself is Gorilla Glass 6, which is twice as strong as Gorilla Glass 5, so, if you are the careful sort, you can get by without a glass protector. Even with an extra curved glass protector, with touch sensitivity turned up, I can use light gloves & still the capacitance works fine.
Touch sensitivity has nothing to do with the fingerprint sensor.
Mine works perfect with screen protector. Sure if you put new screen peotector, it takes time to recognise finger. But when protector sits perfect than no prob at all.
Sent from my SM-N976B using Tapatalk
Mine drives me mad , adding finger prints mostly does not work , i cant record my thumb print at all , was wondering if the sensor is not correct under the screen ,its always hit or miss on my phone , with my wifes note 10 there are no problems
peekie said:
Mine drives me mad , adding finger prints mostly does not work , i cant record my thumb print at all , was wondering if the sensor is not correct under the screen ,its always hit or miss on my phone , with my wifes note 10 there are no problems
Click to expand...
Click to collapse
Make a warranty claim, there is no point to complain here, sorry
winol said:
Make a warranty claim, there is no point to complain here, sorry
Click to expand...
Click to collapse
A hard reset solved the problem , it was not a complaint post i made but a comment on the fingerprint sensor, now fixed
I'm missing the iris scanner from the note 9.
Might send it back and go back to the 9
clax6 said:
I'm missing the iris scanner from the note 9.
Might send it back and go back to the 9
Click to expand...
Click to collapse
the sensor works well as long as you don't have dry hands, lick your finger/thumb and it will work every time, sad but true. it's something I realise after it working flawlessly while drinking in a beer garden with condensed glasses but the rest of the time it was hit and miss. seems if your skin is too dry it doesn't read well, but add a bit moisture and it works perfectly. guess it has something to do with the technology in the new sensor using vibration instead of imaging.
Belimawr said:
the sensor works well as long as you don't have dry hands, lick your finger/thumb and it will work every time, sad but true. it's something I realise after it working flawlessly while drinking in a beer garden with condensed glasses but the rest of the time it was hit and miss. seems if your skin is too dry it doesn't read well, but add a bit moisture and it works perfectly. guess it has something to do with the technology in the new sensor using vibration instead of imaging.
Click to expand...
Click to collapse
Yes, lick your finger everytime you want it to work in the midst of a pandemic that seems to be spread by the virus getting transmitted from the hands to the face everytime you touch it...
You can also try this - https://forum.xda-developers.com/galaxy-note-10+/themes/fingerprint-speed-hack-t4071893
No need to lick fingers now...
Excellent advice from ultramag69, this mostly solved my problem, but I'm not happy with Samsung, This problem should not happen on such an expensive device from a famous brand
kimtiti said:
Excellent advice from ultramag69, this mostly solved my problem, but I'm not happy with Samsung, This problem should not happen on such an expensive device from a famous brand
Click to expand...
Click to collapse
The other advice I've found is to set up multiple finger prints with the same finger (you can usually set 5 fingerprints). This will improve the hit rate of the fingerprint sensor...
ultramag69 said:
The other advice I've found is to set up multiple finger prints with the same finger (you can usually set 5 fingerprints). This will improve the hit rate of the fingerprint sensor...
Click to expand...
Click to collapse
Yes it's maximum 4 on this device, it helps a little also