Can not make or receive calls from Mexico and unfortunately my the official solution is to use ... the Galaxy S7 not even the S8 the S7
Unless I can find a way to make my Phone work I will have to try the Galaxy S7
What happens when somebody tries to call me most of the time they get voice mail.
When I try and call out most to the time after a few minutes the phone says Call Failed.
Now I have the RSSI at max on the phone do not think the connection is weak.
The phone always receives data emails and messages.
In Mexico the carrier is Telcel
I talked to my company and Rogers "Canadian" they both say I have the right plan and like I said calls to happen say one out of ten tries.
I tried all sorts of things to get voice calls to work every time
Went into service mode manually selected bands "some where it said try Japan my phone does not have the choice"
Tried to disable 4G
Tried to find another network but Telcel is the only choice I have.
Please somebody give me something to try ?
I do not want to use the Galaxy S7
Lose unlimited photo storage
One of the best cameras I tried
Older and slower device
Lose Android updates
Lose Google Assist
Go from 128Gig to 32Gig is painful (mind you I can use a microSD card)
Gain Samsung bloat
But the solution given if I can not find a solution is to use this device.
I really half suspect if I do go with the Galaxy S7 I will not get any improvements.
What can I try to get voice calls work in Mexico ?
Probably a dumb question but did you enable roaming?
From the home screen, swipe down the Status bar.
Tap the Settings icon.
Tap More.
Tap Cellular networks.
Tap System select.
To disable roaming, tap Home only.
To enable roaming, tap Automatic.
To permit data access while roaming, tap to enable Data roaming.
Note: When prompted Allow data roaming, tap OK.
The roaming settings are now changed.
Yes it is roaming Telcel "5 bars" and R "for roaming"
As I said data is no issue, messenger, email etc....
Did Trump already build the wall?
Have you tried to reset the network settings?
if your data is working but calls are not verify your apn is set up properly.
try using hangouts dialer and see if that call goes through, if it does then it's going to be the APN. You can copy it line for line from your s7
l want to thank everybody that contributed.
I am back home in Canada so I can no longer test.
When I go back again I think just for the kicks I will bring the Galaxy S7 just doubtful if will work but who knows.
Still will try and get the Pixel XL to work.
I can not see how it would matter, Pixel XL, Galaxy S7 or whatever if the phone supports the Network it should work.
Now I seen people using the Galaxy S7 receiving and making calls ?
Will have to try it.
On the other hand I know people making the same complaint about Telcel
I checked the difference in hardware Pixel XL / Galaxy S7 they do have a few differences in the bands they support ?
Reset network connections I did think of this but but the warning seeming pretty scary.
If the Galaxy 7 works for phone calls in Mexico for my next trip I will reset network connections. Worth a try, I read googling a few people had similar issues and this worked.
APN the phone works Data and Voice in Canada, in USA but Data only in Mexico "voice one out of 10 calls". Just not sure
Either way I like new phones and the Pixel XL is better.... Pixel XL 2 may want that too
Related
EDIT: Sorry for posting in the wrong section, can a mod please move this thread?
Hi all,
I have a question regarding my Verizon Galaxy S4 i545 model. I purchased the phone unlocked out of the States, and now have it in Canada partially working on my carrier, SaskTel. The phone seems to work fairly well, except I'm having some issues with LTE/4G service.
Basically, if I set my network mode to "LTE/CDMA" I get a perfect LTE connection, fast speeds and it works well. However, when LTE is enabled, I'm unable to send/receive any type of text message, and I'm unable to make phone calls as well. The phone itself displays that I have no service, but I can still use LTE. I phoned up my carrier to see if they could help me figure the issue out, and they said it could be because Verizon tends to complete all phone calls, and send all texts over LTE. The support rep explained that with SaskTel, phones usually drop down to 3G connectivity for a few moments when sending texts, or making a phone call, because SaskTel does phone calls and texts over 3G.
However, if I set my network mode to "GSM/UMTS" I receive a data connection through HPSA+, and can text and phone people as well. Obviously this isn't an ideal situation, because HPSA+ speeds are quite slow. (1-3Mbps download) I have found a sort of fix to this issue. To temporarily fix it, here's what I do:
-Set network mode to "GSM/UMTS"
-Clear the "Messaging" app cache
-Restart the phone
-Set network mode to "LTE/CDMA"
Then the phone can use LTE and still text and make phone calls. However if it ever loses connection, or if I enable airplane mode, once the phone regains connectivity, I have no service, but can still use LTE data.
Do you guys have any ideas of what might be causing this? I thought it might be a modem issue, but I figured most people here would know more than me on this topic. (this is my first Android device, and I've had it for about four days now)
Here are some things I've tried doing to fix the issue:
-Pop out SIM card and pop it back in
-Test different APN settings for my carrier given to me by my carrier
-Test the phone with a different SIM card from the same carrier
-Reset phone to factory defaults
None of these made any difference at all to the issue, and it seems that my "temporary fix" seems to be the only way to fix this issue. Any advice on this issue would be appreciated!
Hey guys, just unwrapped my new N5x and popped in my sim card. Yet for some reason I can't make or receive any calls!
Calls to me go straight to voicemail, and when making an outgoing call it either immediately says call ended or after a while says network unavailable.
The strange thing is that the entire time I'm connected to LTE (full bars) and data works fine (I can use chrome), and I can even send and receive SMS!
It's been like this straight out of the box. I reset the network settings, then factory reset the device, then upgraded to 6.0.1, rinsed and repeated with no luck.
Probably related: I tried setting the phone from LTE preferred to 3G or 2G but it still says connected to LTE. Even did it manually from the *#*#4636#*#* and nothing changed.
I'm using HOT Mobile in Israel and the American version of the phone. All bands are here are supported.
Any thoughts on how to proceed?
Do US specifc models of phones normally work fine in Israel?
I know I had these symptoms when I managed to accidentally swap my UK model to use USA bands. Only potential difference is that I don't think SMS worked for me.
If someone more knowledgeable knows where the "Network settings reset" pulls values from and to, that might help.
Or which partition holds the data that makes a US phone a US version and an EU phone an EU version (assuming it isn't hardware), we could potentially flash stuff.
Yeah they do. I have a friend with a 5x and his phone is working fine. :/
Check your apn settings, re add them again to test.
Maybe your network do not support lte calls, try it on 3g. This was my solution even thought my network supported volte and worked on s6 but not on my 5x.
I see you tried the 3g option, my problem was another app causing the conflict between lte and 3g. Able to source for another spare sim to try?
I deleted the apn settings - no luck. tried 2 different service providers and same results with both
I havnt installed anything yet and wiped the phone to be sure. Could a stock app be causing the conflict? How can I check?
did you try having your friend put his sim in your phone and yours in his to see if it works?
Yep - he's on the same service provider that I am. Didn't work. Also tried a Sim card from a different service provider.
Here is a solution if you still need it http://forum.xda-developers.com/showpost.php?p=64023143&postcount=10
I can not get HD voice to work on Verizon with my Nexus 5X. I just want to be able to be on a call and still use data. This feature (HD Voice) is available for pre-paid customers now, but I can't seem to get it to work. I have "Enhanced 4G LTE Mode" turned on, I went to my Verizon to turn it on and it says it was added and will be available to use within 15 minutes. I wait 20 minutes, reboot my phone and it doesn't work? I go back to my Verizon and it's like I never added it, so I go through the process again... Same results. I go to a live Chat and after 25+ minutes get referred to the 800 number. Now I've been on with Verizon fro 2+ hours and they are telling me it's because I have a non Verizon phone!?!? I explained to Verizon that if I put a Verizon sim card in my phone from someone who already has HD voice active on there account, that it works perfectly... Still on with them now any suggestions? Am I missing something?:eek Still on with Verizon. I have been transferred now. They now realize that Verizon's site is not adding the feature and that is why I have been transferred... Now I am on hold...
Does anyone have VoLTE on a 5X with Verizon?
Okay, so... Verizon explained to me that it's because the Nexus 5X is not compatible with VoLTE, but the Sim card from someone's phone that is compatible will make HD Voice work on my phone because the phone that I got the sim card from is compatible? WTF? Haha. So I asked her if I take my sim card put it in the phone that is compatible to activate it, it would then work? She said yes.... WTF kind of logic is this? Haha. IDK? I guess I will try that? and let you guys know? :laugh:
I have VZW postpaid and I have a N5X. The HD Voice definitely works, but it is a bit unreliable. My wife is on VZW with a VZW-branded S7 and most of the time when we talk it works but sometimes it doesn't and I can't really figure out why -- or if there even is a reason.
Did you go to Settings --> Wireless & networks More --> Cellular networks and turn on Enhanced 4G LTE Mode? I believe that is a necessary step, as well as making sure HD voice is active on your account.
Also, keep in mind that HD voice only works if you are calling someone else with a compatible phone and with it active on their account.
I have all the settings correct and as I stated above, it does work if I use someone else's Verizon Sim that already has HD voice activated, but I can't get it active on my account. I know it doesn't always work... I just want it so I can use Data whilst on a call. Btw I still am unable to get this working on my 5X, or 6P. I have now even activated a Verizon branded phone that it is already working on to my account and it still will not work, even on the Verizon phone it works on a different account... Wtf? Thanks for your input though
Hey So I'm having some issues after sim unlocking phone;
I sim unlocked my phone and then flashed it back using odin to stock and still having issues.
Issues:
-While it says LTE the device does not seem to be getting actual LTE as doing a speed test revealed about 2-3 mbps
-When calling someone, they can rarely hear me
-When someone calls me I can't answer the call, I swipe to answer and the phone hangs then shows the call screen again and I try to answer the second time it usually disconnects the call
-When I am able to answer the call no audio and the call automatically hangs up after about 5 seconds
I know that the microphones are good as I can make calls using FB Messenger and don't have any issue since it's using the data.
Steps I have done:
-Flashed back to stock
-Factory Reset after Flash
-Manually set network to: AT&T
-Disabled WiFi calling
-Set network to 2g/3g to see if the LTE was causing the issue
....none of this seems to have made any difference in the issue.
Any recommendations, suggestions, in-sight would be great! Wondering if I should just sell this and get an ATT phone or if I can fix the issue.
I had read in some thread that someone had to get a new sim but from what I remember of the thread they weren't seeing anything data or the ability to select a operator. The phone the SIM originally came from was a iPhone 5C if that makes any difference.
This worked for me:
1) Use an "activity launcher" app to launch Device Info com.android.settings.radioinfo (there is one by that name in the Play Store that I use; Alternatively, Nova Launcher has a handy widget function to launch activities.)
2) Once Device Info/Radio Info is open, there is a drop down menu mid-way down the page that allows you to select various combinations. The default is intended for TMOBILE networks.
For AT&T, select "LTE/GSM (Auto)"
3) Reboot the phone
While the Radio Info settings updated to "LTE/GSM (Auto)" did immediately resolve the mobile data issues on AT&T for me, checking your active APN (that's it's using the AT&T Nextgen APN) might be worthwhile as well.
The program I actually tried to do this with was "4G LTE Switcher"; I had used it back with my XT912(Droid Razr Maxx) because it had lots of problems with custom roms and not connecting to the network and I tried those methods:
1. Turn on airplane mode and turn back on to establish connection after power on
2. Turn on airplane mode, power cycle
3. 4g Switch/ Turn data to CDMA only and then back to LTE (when was on verizon)
Things I've noticed:
1. If I'm on wifi the call audio never works even though I have disabled wifi calling
2. If I'm on LTE the call never works and for some reason like the phone doesn't want to switch over to HSPA
3. If I'm on HSPA+ it works more often on incoming calls than outgoing
I got a new sim card from ATT and had them add the IMEI into the system but didn't help at all.
Nougat should be out soon and hoping that I can get it fixed, going to try some rom flashing and CSC flashing to see if I can get a result out of it
I got my s6 edge plus in a trade, i was able to get it unlocked finally and was wondering if there is an unbranded rom that can be installed on the tmobile variant ? I have at&t as well.
Hello, first of all I want to say that my native language is Spanish and I am using the Google translator to write this, so there may be writing errors and apologize.
Buy a motorola edge x30 and the imported import from China. The phone is unlocked to be used with GSM networks from anywhere in the world. When I bought it, I was with Metro PCS but in Metro I was told that the phone was not compatible with the 3G networks of them. After that I started to investigate and find a web page called kimovil and there I saw that the edge x30 was compatible in the USA with all the networks of 3 suppliers: Cricket, AT & T and T-Mobile: I choose to use change to metro by T-Mobile.
Immediately I left the T-Mobile store after making the change I have tried and could receive and send SMS, receive and make calls, and get access to the Internet without any problem. After a couple of hours of having activated services with T-Mobile, the phone could not or receive more calls (the Internet and SMS continue to work normally, the problem is only with calls). When I try to call someone, the call is not done and says "Hanging Up". I tried everything: Factory Reset, Networks Reset, modify network configuration, everything ... and I can not solve the problem. I went to T-Mobile to tell you about my problem and they tell me that the problem is not them but my phone.
If anyone knows how to solve this problem, I would greatly appreciate the help because I feel frustrated. Thanks
I have MOTO EDGE x30 with T-Mobile. Work perfectly. Check the SIM setting.
[email protected] said:
I have MOTO EDGE x30 with T-Mobile. Work perfectly. Check the SIM setting.
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Good afternoon. I already managed to use the Edge X30 with the T-Mobile network. You just had to put the network selector on automatic so that you can use 5G, LTE, 3G and 2G as you see fit. The problem is that I realized that the phone only calls and receives calls in 3G and 2G, which limits not only the quality of the calls but also limits your coverage to be able to make calls since you can only make them in 3G and 2G . You who also use T-Mobile, does the same thing happen to you?
I'm not sure, but it supports 5G in N1/N3/N5/N7/N8/N20/N28/N38/N41/N78 and 4G in B1/B2/B3/B4/B5/B7/B8/B12/B17/B34/B38/B39/B40/B41. or check volte settings.
you may try to install "carrier services" app by google from the play store. it solves some of my problem with data connection.
jorgerios15 said:
Good afternoon. I already managed to use the Edge X30 with the T-Mobile network. You just had to put the network selector on automatic so that you can use 5G, LTE, 3G and 2G as you see fit. The problem is that I realized that the phone only calls and receives calls in 3G and 2G, which limits not only the quality of the calls but also limits your coverage to be able to make calls since you can only make them in 3G and 2G . You who also use T-Mobile, does the same thing happen to you?
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Yes I have the same issue. Whenever I make or receive voice calls, the phone falls back from LTE to 2G. I looked everywhere on the phone for 'VOLTE' settings but could not find it. Does VOLTE work for this phone on Tmobile? Very frustrating.
Has anyone been able to find the solution for the calls switching back to 2g? I love the phone but this is extremely annoying. I'm on T-mobile. Thank you