Hello, first of all I want to say that my native language is Spanish and I am using the Google translator to write this, so there may be writing errors and apologize.
Buy a motorola edge x30 and the imported import from China. The phone is unlocked to be used with GSM networks from anywhere in the world. When I bought it, I was with Metro PCS but in Metro I was told that the phone was not compatible with the 3G networks of them. After that I started to investigate and find a web page called kimovil and there I saw that the edge x30 was compatible in the USA with all the networks of 3 suppliers: Cricket, AT & T and T-Mobile: I choose to use change to metro by T-Mobile.
Immediately I left the T-Mobile store after making the change I have tried and could receive and send SMS, receive and make calls, and get access to the Internet without any problem. After a couple of hours of having activated services with T-Mobile, the phone could not or receive more calls (the Internet and SMS continue to work normally, the problem is only with calls). When I try to call someone, the call is not done and says "Hanging Up". I tried everything: Factory Reset, Networks Reset, modify network configuration, everything ... and I can not solve the problem. I went to T-Mobile to tell you about my problem and they tell me that the problem is not them but my phone.
If anyone knows how to solve this problem, I would greatly appreciate the help because I feel frustrated. Thanks
I have MOTO EDGE x30 with T-Mobile. Work perfectly. Check the SIM setting.
[email protected] said:
I have MOTO EDGE x30 with T-Mobile. Work perfectly. Check the SIM setting.
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Good afternoon. I already managed to use the Edge X30 with the T-Mobile network. You just had to put the network selector on automatic so that you can use 5G, LTE, 3G and 2G as you see fit. The problem is that I realized that the phone only calls and receives calls in 3G and 2G, which limits not only the quality of the calls but also limits your coverage to be able to make calls since you can only make them in 3G and 2G . You who also use T-Mobile, does the same thing happen to you?
I'm not sure, but it supports 5G in N1/N3/N5/N7/N8/N20/N28/N38/N41/N78 and 4G in B1/B2/B3/B4/B5/B7/B8/B12/B17/B34/B38/B39/B40/B41. or check volte settings.
you may try to install "carrier services" app by google from the play store. it solves some of my problem with data connection.
jorgerios15 said:
Good afternoon. I already managed to use the Edge X30 with the T-Mobile network. You just had to put the network selector on automatic so that you can use 5G, LTE, 3G and 2G as you see fit. The problem is that I realized that the phone only calls and receives calls in 3G and 2G, which limits not only the quality of the calls but also limits your coverage to be able to make calls since you can only make them in 3G and 2G . You who also use T-Mobile, does the same thing happen to you?
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Yes I have the same issue. Whenever I make or receive voice calls, the phone falls back from LTE to 2G. I looked everywhere on the phone for 'VOLTE' settings but could not find it. Does VOLTE work for this phone on Tmobile? Very frustrating.
Has anyone been able to find the solution for the calls switching back to 2g? I love the phone but this is extremely annoying. I'm on T-mobile. Thank you
Related
Hey guys! I recently bought a G3. It's a Korean Variant LG-F400L from U+. My problem with this phone is that when set to "Global" mode (GSM/WCDMA/LTE) it connects to LTE but says "Not in Service Area" whenever I try to make a call so I don't get the normal call and text services but when I set my network mode to (WCDMA Only) I get the call and text service but no LTE only 3G. So maybe Global mode prioritizes GSM? I don't know.
If I do LTE only mode, I can receive texts I believe but I can't make phone calls. I know it is not a problem with my network, as I have a Galaxy Note 3 and LTE + Calls work fine on my Note 3. Yet this G3 will only do one or the other. There is no option from WCDMA + LTE only.
IF anyone has any ideas, I would love to hear it. I'm also wondering if changing the rom would help this issue.
I should also mention that I am on another provider (SK Telecom) while my phone is a unlocked U+ phone!
Metsuna said:
Hey guys! I recently bought a G3. It's a Korean Variant LG-F400L from U+. My problem with this phone is that when set to "Global" mode (GSM/WCDMA/LTE) it connects to LTE but says "Not in Service Area" whenever I try to make a call so I don't get the normal call and text services but when I set my network mode to (WCDMA Only) I get the call and text service but no LTE only 3G. So maybe Global mode prioritizes GSM? I don't know.
If I do LTE only mode, I can receive texts I believe but I can't make phone calls. I know it is not a problem with my network, as I have a Galaxy Note 3 and LTE + Calls work fine on my Note 3. Yet this G3 will only do one or the other. There is no option from WCDMA + LTE only.
IF anyone has any ideas, I would love to hear it. I'm also wondering if changing the rom would help this issue.
I should also mention that I am on another provider (SK Telecom) while my phone is a unlocked U+ phone!
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Hi! I guess you're in Korea? Have you tried another sim card? Is this a new phone or did you purchase it second hand?
EDIT : It sounds like a network problem.. The phone hasn't been registered correctly.
Did you make sure you have the right APN settings?
So I actually changed my mobile provider to u+ because I was off contract and my phone was able to get VoLte and LTE. So maybe the issue was the phone defaulting to VoLte? I have no idea how to turn it off on this F400L model. I've tried most of the methods I think. Any ideas how to turn it off? Either way I guess it's a little bit solved now that I can call again.
I am having the same problem
Hello Metsuna
Can you tell me how you solved the problem, I am having the same problem and cant connect to internet. Can;t make or receive any calls.
Thanks
I have just received an i747 from a friend and had unlocked it to be able to use my T-Mobile SIM. Now the phone works but I cannot call out OR receive calls unless the phone is on EDGE. If it has a 3g connection I cannot call out or receive calls for some strange reason. When I try to call out it will not ring and hang up after about 20-30secs. I can also not if I turn the data off completely.
The IMEI does match the back off the device and i have system reset the device. I tried it while on: stock unrooted 4.1 / 4.4 , stock rooted 4.4 , and a custom rom (currently SlimKat). They all do the same thing.
Any fix for this would be great. My best guess is there is something wrong with my efs folder but everything seems to be there so I am not sure.
At the very least is there a way to disable 3g all together leaving only Edge and LTE? Although this is a last resort.
Thanks.
Edit: I forgot to mention that messaging and data connectivity work absolutely fine and I haven't had a problem with that.
Does T-mobile use AWS in your area? I read that AWS has to be renabled each time you start/restart the phone. The i747m (Canadian version) software doesn't natively support AWS.
if thats the case found this
http://forum.xda-developers.com/showthread.php?t=2344627
"all i can really do , is stay out of my own way and let the will of heaven be done"
Is there a chance the dropped calls could be due to an incorrect APN setting?
^^I thought APN settings affect data only and network type (gsm, wcdma) affect voice calls.
audit13 said:
^^I thought APN settings affect data only and network type (gsm, wcdma) affect voice calls.
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You're correct, once again I put mouth/fingers in motion before fully engaging brain. APN does control data, internet, mms, etc. I guess I was thinking AWS was related to data frequencies instead of voice frequencies.
^^ No worries. We're all here to learn from each other.
Hey guys, just unwrapped my new N5x and popped in my sim card. Yet for some reason I can't make or receive any calls!
Calls to me go straight to voicemail, and when making an outgoing call it either immediately says call ended or after a while says network unavailable.
The strange thing is that the entire time I'm connected to LTE (full bars) and data works fine (I can use chrome), and I can even send and receive SMS!
It's been like this straight out of the box. I reset the network settings, then factory reset the device, then upgraded to 6.0.1, rinsed and repeated with no luck.
Probably related: I tried setting the phone from LTE preferred to 3G or 2G but it still says connected to LTE. Even did it manually from the *#*#4636#*#* and nothing changed.
I'm using HOT Mobile in Israel and the American version of the phone. All bands are here are supported.
Any thoughts on how to proceed?
Do US specifc models of phones normally work fine in Israel?
I know I had these symptoms when I managed to accidentally swap my UK model to use USA bands. Only potential difference is that I don't think SMS worked for me.
If someone more knowledgeable knows where the "Network settings reset" pulls values from and to, that might help.
Or which partition holds the data that makes a US phone a US version and an EU phone an EU version (assuming it isn't hardware), we could potentially flash stuff.
Yeah they do. I have a friend with a 5x and his phone is working fine. :/
Check your apn settings, re add them again to test.
Maybe your network do not support lte calls, try it on 3g. This was my solution even thought my network supported volte and worked on s6 but not on my 5x.
I see you tried the 3g option, my problem was another app causing the conflict between lte and 3g. Able to source for another spare sim to try?
I deleted the apn settings - no luck. tried 2 different service providers and same results with both
I havnt installed anything yet and wiped the phone to be sure. Could a stock app be causing the conflict? How can I check?
did you try having your friend put his sim in your phone and yours in his to see if it works?
Yep - he's on the same service provider that I am. Didn't work. Also tried a Sim card from a different service provider.
Here is a solution if you still need it http://forum.xda-developers.com/showpost.php?p=64023143&postcount=10
Can not make or receive calls from Mexico and unfortunately my the official solution is to use ... the Galaxy S7 not even the S8 the S7
Unless I can find a way to make my Phone work I will have to try the Galaxy S7
What happens when somebody tries to call me most of the time they get voice mail.
When I try and call out most to the time after a few minutes the phone says Call Failed.
Now I have the RSSI at max on the phone do not think the connection is weak.
The phone always receives data emails and messages.
In Mexico the carrier is Telcel
I talked to my company and Rogers "Canadian" they both say I have the right plan and like I said calls to happen say one out of ten tries.
I tried all sorts of things to get voice calls to work every time
Went into service mode manually selected bands "some where it said try Japan my phone does not have the choice"
Tried to disable 4G
Tried to find another network but Telcel is the only choice I have.
Please somebody give me something to try ?
I do not want to use the Galaxy S7
Lose unlimited photo storage
One of the best cameras I tried
Older and slower device
Lose Android updates
Lose Google Assist
Go from 128Gig to 32Gig is painful (mind you I can use a microSD card)
Gain Samsung bloat
But the solution given if I can not find a solution is to use this device.
I really half suspect if I do go with the Galaxy S7 I will not get any improvements.
What can I try to get voice calls work in Mexico ?
Probably a dumb question but did you enable roaming?
From the home screen, swipe down the Status bar.
Tap the Settings icon.
Tap More.
Tap Cellular networks.
Tap System select.
To disable roaming, tap Home only.
To enable roaming, tap Automatic.
To permit data access while roaming, tap to enable Data roaming.
Note: When prompted Allow data roaming, tap OK.
The roaming settings are now changed.
Yes it is roaming Telcel "5 bars" and R "for roaming"
As I said data is no issue, messenger, email etc....
Did Trump already build the wall?
Have you tried to reset the network settings?
if your data is working but calls are not verify your apn is set up properly.
try using hangouts dialer and see if that call goes through, if it does then it's going to be the APN. You can copy it line for line from your s7
l want to thank everybody that contributed.
I am back home in Canada so I can no longer test.
When I go back again I think just for the kicks I will bring the Galaxy S7 just doubtful if will work but who knows.
Still will try and get the Pixel XL to work.
I can not see how it would matter, Pixel XL, Galaxy S7 or whatever if the phone supports the Network it should work.
Now I seen people using the Galaxy S7 receiving and making calls ?
Will have to try it.
On the other hand I know people making the same complaint about Telcel
I checked the difference in hardware Pixel XL / Galaxy S7 they do have a few differences in the bands they support ?
Reset network connections I did think of this but but the warning seeming pretty scary.
If the Galaxy 7 works for phone calls in Mexico for my next trip I will reset network connections. Worth a try, I read googling a few people had similar issues and this worked.
APN the phone works Data and Voice in Canada, in USA but Data only in Mexico "voice one out of 10 calls". Just not sure
Either way I like new phones and the Pixel XL is better.... Pixel XL 2 may want that too
Is or has anyone else been able to get VoLTE working on T-Mobile US on this model specifically? LTE and WiFi Calling work in general, but the "Enhanced 4G LTE Mode" toggle isn't there to allow VoLTE. The model has the same number of bands as the XT1710-01 model, but is on the RETLA channel, by the way.
Hi, actually I was having similar issues. VoLTE, seems to be different but is based on your Carrier mostly. If you call someone from a different carrier it may not be enabled. I'm with AT&T, whenever I call someone with AT&T and we are both with good 4g LTE, in the call, changes the status to HD. But, just with AT&T. At least that's how it Works for me. We should wait someone to confirm is this is how other carries behave.
Vesaniaheim said:
Hi, actually I was having similar issues. VoLTE, seems to be different but is based on your Carrier mostly. If you call someone from a different carrier it may not be enabled. I'm with AT&T, whenever I call someone with AT&T and we are both with good 4g LTE, in the call, changes the status to HD. But, just with AT&T. At least that's how it Works for me. We should wait someone to confirm is this is how other carries behave.
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Apologies for the late reply. Definitely no VoLTE or HD voice between me and other T-Mobile users. No matter what I tried it just never came up. If anyone's considering using this specific variant of the phone in the US, I'd be aware of the limits beforehand.
politiclaw said:
Apologies for the late reply. Definitely no VoLTE or HD voice between me and other T-Mobile users. No matter what I tried it just never came up. If anyone's considering using this specific variant of the phone in the US, I'd be aware of the limits beforehand.
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-06 is a North American dual sim variant, correct?
Are both SIM cards on t-mobile?
Could one use SIMS from different carriers?
pizza_pablo said:
-06 is a North American dual sim variant, correct?
Are both SIM cards on t-mobile?
Could one use SIMS from different carriers?
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-06 is a North American dual sim variant, correct. Updates should go through ATT Mex, I believe. And yes, you can use sims from other carriers. I used one sim card when I tried it and only utilized one of the sim slots as a result. T-Mo VoLTE just doesn't seem to have been certified for that variant.
So T-Mobile WIFI calling works on this variant of the Z2 Play? If so that is good to know especially when traveling overseas even if some other advanced features don't work.
I have an XT1710-06 retla device and I can confirm that wifi calling with T-mobile does *NOT* work on my device. There is a setting to enable wifi calling, but it never seems to connect and all calls still go over mobile. This is 100% testable if I for instance go into a deep basement that has wifi but no cellular signal -- I can browse the internet but cannot make phone calls or SMS, even though I have wifi calling turned on.
This is probably related to why VoLTE doesn't work either.
Also (as mentioned in another thread) still no updates for it past February 7.1.1 update. No later security updates and no Oreo updates.
Vesaniaheim said:
Hi, actually I was having similar issues. VoLTE, seems to be different but is based on your Carrier mostly. If you call someone from a different carrier it may not be enabled. I'm with AT&T, whenever I call someone with AT&T and we are both with good 4g LTE, in the call, changes the status to HD. But, just with AT&T. At least that's how it Works for me. We should wait someone to confirm is this is how other carries behave.
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Click to collapse
Hi,
I'm super curious how did you get your Z2 Play to have VoLTE. I 've tried everything - new sim, IMEI of ATT branded phone, activated SIM on ATT phone, etc. , to no avail. I'm so frustrated and about to get another phone, because my HSPA signal is much weaker than LTE where I'm at and constantly have missed (straight to voicemail) or dropped calls. Please, let me know how did you get it to work.
Thanks
Maybe the problem is VolTE itself. As I tested. Unless both phones are with the same carrier and working good over 4G (good signal area) you can't get it working. At least in where I live that was true for a friend's phone and mine. So VolTE was good, until signal dropped hard. But impossible to work with other carriers.
Even it was good under Lineage OS and tested with Toxyc OS, but I saw the main thing is that 4G LTE should be firstly working fine. And same for anyone you call. Otherwise call will be normal. And for 4G LTE it depends on area support too.
Sorry for late reply
G1Hope said:
I have an XT1710-06 retla device and I can confirm that wifi calling with T-mobile does *NOT* work on my device. There is a setting to enable wifi calling, but it never seems to connect and all calls still go over mobile. This is 100% testable if I for instance go into a deep basement that has wifi but no cellular signal -- I can browse the internet but cannot make phone calls or SMS, even though I have wifi calling turned on.
This is probably related to why VoLTE doesn't work either.
Also (as mentioned in another thread) still no updates for it past February 7.1.1 update. No later security updates and no Oreo updates.
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Same phone (XT1710-06 retla, rooted stock ROM on Oreo), and wifi calling on Tmobile also doesn't work for me. I can enable it in Settings, but I cannot send SMS or make calls over wifi with no cell service. After a while (a few hours) I get a Moto Settings notification that it can't enable Wifi calling, with a message underneath that says "Enabling." I can't dismiss the notification, only snooze it for up to 2 hours, and after I disable wifi calling it does eventually go away after a couple days.
Your problem is because none of the XT1710 variations have the 600MHz Band 71. It is the most recently added band and very few phones currently out there support it yet. As far as the HD voice issues mentioned...both people on the call have to be using a Volte supported phone and then HD automatically activates.