Phone frozen only hard reboot fixes Help!p0 - OnePlus 3 Questions & Answers

Has anyone been looking into the bug (dinosaur imo) where the phone (OP3 here but seen reports of same with the 3T) just freezes the screen goes black/off and the LEAD lights up white? I've had this happen with EVERY ROM I've flashed (in recent months anyway) whether it be Lineage, AOSP/Caf or Oxygen based rom. I never had this issue until recently (i.e. few weeks ago) although I remember reading complaints about this a while ago. I've tried grabbing logs, but as I can't duplicate the issue it's difficult and requires a hard reboot which wipes stuff outta memory. i did manage to grab a kernel/dmesg log which survives the reboot.actually I grabbed it by booting straight to recovery and pulling it from there. but as I'm kinda a noob I have no idea what I'm looking at. Lol I hope this log helps. The freeze culprit (if it's there) should be towards the end of the log. I'm assuming it might be associated with OOS firmwares as there the only constant between the Roms (barring it's not a hardware problem) I've tried every combination of Roms FW's kernels superSU magisk unrooted SElinux permissive/enforcing. yet it continues and seems to be becoming more frequent.thanks for any help as it will help the community as a whole

partridge79 said:
Has anyone been looking into the bug (dinosaur imo) where the phone (OP3 here but seen reports of same with the 3T) just freezes the screen goes black/off and the LEAD lights up white? I've had this happen with EVERY ROM I've flashed (in recent months anyway) whether it be Lineage, AOSP/Caf or Oxygen based rom. I never had this issue until recently (i.e. few weeks ago) although I remember reading complaints about this a while ago. I've tried grabbing logs, but as I can't duplicate the issue it's difficult and requires a hard reboot which wipes stuff outta memory. i did manage to grab a kernel/dmesg log which survives the reboot.actually I grabbed it by booting straight to recovery and pulling it from there. but as I'm kinda a noob I have no idea what I'm looking at. Lol I hope this log helps. The freeze culprit (if it's there) should be towards the end of the log. I'm assuming it might be associated with OOS firmwares as there the only constant between the Roms (barring it's not a hardware problem) I've tried every combination of Roms FW's kernels superSU magisk unrooted SElinux permissive/enforcing. yet it continues and seems to be becoming more frequent.thanks for any help as it will help the community as a whole
Click to expand...
Click to collapse
I have the same issue, does the white LED light up in oxygenOS ROMs as well? And you said that you only faced this issue a few weeks ago, had you updated the firmware of OOS?

I remember this on a few testbuilds of VertexOS. Back then it had to do with SDcardfs that where a little buggy. Perhaps that's the case now? If it is not much you can do.

When I go back to marshmallow, this issue magically disappears. Should be something related to the nougat firmware that screws up a few devices

partridge79 said:
Has anyone been looking into the bug (dinosaur imo) where the phone (OP3 here but seen reports of same with the 3T) just freezes the screen goes black/off and the LEAD lights up white? I've had this happen with EVERY ROM I've flashed (in recent months anyway) whether it be Lineage, AOSP/Caf or Oxygen based rom. I never had this issue until recently (i.e. few weeks ago) although I remember reading complaints about this a while ago. I've tried grabbing logs, but as I can't duplicate the issue it's difficult and requires a hard reboot which wipes stuff outta memory. i did manage to grab a kernel/dmesg log which survives the reboot.actually I grabbed it by booting straight to recovery and pulling it from there. but as I'm kinda a noob I have no idea what I'm looking at. Lol I hope this log helps. The freeze culprit (if it's there) should be towards the end of the log. I'm assuming it might be associated with OOS firmwares as there the only constant between the Roms (barring it's not a hardware problem) I've tried every combination of Roms FW's kernels superSU magisk unrooted SElinux permissive/enforcing. yet it continues and seems to be becoming more frequent.thanks for any help as it will help the community as a whole
Click to expand...
Click to collapse
RazorBlade123 said:
I have the same issue, does the white LED light up in oxygenOS ROMs as well? And you said that you only faced this issue a few weeks ago, had you updated the firmware of OOS?
Click to expand...
Click to collapse
Puddi_Puddin said:
I remember this on a few testbuilds of VertexOS. Back then it had to do with SDcardfs that where a little buggy. Perhaps that's the case now? If it is not much you can do.
Click to expand...
Click to collapse
I am myslef facing the same problem since last month. I too tried hard to find what was the problem but never got close. I had this issue on every custom rom. I switched to open beta and the problem followed. I asked oneplus team to flash my device remotely to go complete stock and i had the same problem​.
Then i had a function at my hometown. So stayed there for 2 weeks. I encountered the same thing again the day i reached there but only once. The phone acted normally for the rest of the 13 days. I did not faced any issue.
Back from the function, i encountered this twice within the time span of 12 hours. My alarm did not rang as well. Wokeup 2 hours later.
So what i think is that this is somewhat network realted as that is the only thing that had changed in the two scenarios. Will try to use with single sim at a time to find if either of the carrier is creating the problem.

Ashish.akc said:
I am myslef facing the same problem since last month. I too tried hard to find what was the problem but never got close. I had this issue on every custom rom. I switched to open beta and the problem followed. I asked oneplus team to flash my device remotely to go complete stock and i had the same problem​.
Then i had a function at my hometown. So stayed there for 2 weeks. I encountered the same thing again the day i reached there but only once. The phone acted normally for the rest of the 13 days. I did not faced any issue.
Back from the function, i encountered this twice within the time span of 12 hours. My alarm did not rang as well. Wokeup 2 hours later.
So what i think is that this is somewhat network realted as that is the only thing that had changed in the two scenarios. Will try to use with single sim at a time to find if either of the carrier is creating the problem.
Click to expand...
Click to collapse
I have found out that I don't experience this issue on marshmallow ROMs. Currently I am on sultan's lineage ROM, and it works well. It is underclocked, I think that helps. Maybe our phones are unstable on max frequencies.
I am using 2 sims as well.

Clock speed isn't the culprit imo as i have mostly faced the issue when my phone was idling, like when i was sleeping. Though it might be a case as well as your point makes sense. Anyways am going to service centre day after tomorrow. Hope they find something before my warranty gets old.

Ashish.akc said:
Clock speed isn't the culprit imo as i have mostly faced the issue when my phone was idling, like when i was sleeping. Though it might be a case as well as your point makes sense. Anyways am going to service centre day after tomorrow. Hope they find something before my warranty gets old.
Click to expand...
Click to collapse
I've never had the issue when my phone was idling. Hopefully the service center repairs your phone

RazorBlade123 said:
I've never had the issue when my phone was idling. Hopefully the service center repairs your phone
Click to expand...
Click to collapse
Service centre guys were not able to find any problem with the phone. Although i had noticed something the phone went black this time. I was using my 1st sim's data
Actually that just clicked me. I was not sure though that this could be the problem. Switched back to 2nd sim for couple of days and tge phone stayed good all long. I then starting using the 1st sim's data again and i had those 'phone dead' scenes coming up very frequently. Thought it might be a sim module issue. Swaped the sims cards (1st in 2nd slot now and vice versa) and kept using the data from 2nd sim(it was in 1st slot before) and the problem followed. Switched the data back to 1st sim and the phone played well again. No issues
One sim is BSNL which only has upto 3G network and the other sim is Reliance Jio which only has 4g coverage. Initially the BSNL was in 1st slot and Jio in 2nd. I mostly use my data from jio. But when i want to use BSNL's data, it jumps to 3g network and there are no signals left in jio as there is no network range other than 4g and hence the sim remains deactivated when am using BSNL's data.
Am totally confused now as to what is this happening

Ashish.akc said:
Service centre guys were not able to find any problem with the phone. Although i had noticed something the phone went black this time. I was using my 1st sim's data
Actually that just clicked me. I was not sure though that this could be the problem. Switched back to 2nd sim for couple of days and tge phone stayed good all long. I then starting using the 1st sim's data again and i had those 'phone dead' scenes coming up very frequently. Thought it might be a sim module issue. Swaped the sims cards (1st in 2nd slot now and vice versa) and kept using the data from 2nd sim(it was in 1st slot before) and the problem followed. Switched the data back to 1st sim and the phone played well again. No issues
One sim is BSNL which only has upto 3G network and the other sim is Reliance Jio which only has 4g coverage. Initially the BSNL was in 1st slot and Jio in 2nd. I mostly use my data from jio. But when i want to use BSNL's data, it jumps to 3g network and there are no signals left in jio as there is no network range other than 4g and hence the sim remains deactivated when am using BSNL's data.
Am totally confused now as to what is this happening
Click to expand...
Click to collapse
Hmm, I see that your problem is completely different to mine. Something with the nougat firmware just doesn't work well with my phone (I would guess something in the nougat firmware/blobs) and the phone randomly freezes and force shuts down when using it (mostly when using it intensively). Maybe taking my phone to a service centre is the right choice. I am pretty sure they will say that there is no problem with my phone.

RazorBlade123 said:
Hmm, I see that your problem is completely different to mine. Something with the nougat firmware just doesn't work well with my phone (I would guess something in the nougat firmware/blobs) and the phone randomly freezes and force shuts down when using it (mostly when using it intensively). Maybe taking my phone to a service centre is the right choice. I am pretty sure they will say that there is no problem with my phone.
Click to expand...
Click to collapse
Tell them some pattern or your usage when the phone misbehaves. They'll try to replicate that and in case you are lucky they might see as well. Try to convince them to change your board

Ashish.akc said:
Tell them some pattern or your usage when the phone misbehaves. They'll try to replicate that and in case you are lucky they might see as well. Try to convince them to change your board
Click to expand...
Click to collapse
Thanks, hopefully they can repair my phone

Ashish.akc said:
Service centre guys were not able to find any problem with the phone. Although i had noticed something the phone went black this time. I was using my 1st sim's data
Actually that just clicked me. I was not sure though that this could be the problem. Switched back to 2nd sim for couple of days and tge phone stayed good all long. I then starting using the 1st sim's data again and i had those 'phone dead' scenes coming up very frequently. Thought it might be a sim module issue. Swaped the sims cards (1st in 2nd slot now and vice versa) and kept using the data from 2nd sim(it was in 1st slot before) and the problem followed. Switched the data back to 1st sim and the phone played well again. No issues
One sim is BSNL which only has upto 3G network and the other sim is Reliance Jio which only has 4g coverage. Initially the BSNL was in 1st slot and Jio in 2nd. I mostly use my data from jio. But when i want to use BSNL's data, it jumps to 3g network and there are no signals left in jio as there is no network range other than 4g and hence the sim remains deactivated when am using BSNL's data.
Am totally confused now as to what is this happening
Click to expand...
Click to collapse
You are supposed to use Jio sim only in the first slot. They specifically advise that. Now I understand why they advise like that.

tnsmani said:
You are supposed to use Jio sim only in the first slot. They specifically advise that. Now I understand why they advise like that.
Click to expand...
Click to collapse
But using the jio in the 1st slot also gives the same problem. And apart from that they advise to use jio sim in first slot because some phone have the network changeability (switch between 2g,3g or 4g) only on the first sim while the second sim always stays on 2g while that is not the case with the oneplus 3

Related

TMobile US Random Reboots

So I'm having an issue that is starting to drive me nuts. I have 2 Defys. One is my work phone, one is personal. My work one has been fine for 2.5 months. This prompted me to get one for personal use. However within the last week I have started having issues with both of them randomly rebooting. Always within 10-15 seconds of each other. Work one is original rom, factory reset, unrooted. Personal one is rooted, .360 update, and a bunch of apps. On my to work and back home I can always get them to do this. I get a beep, no service notification, and then approx 2 minutes later they reboot. during this time they are extremely unresponsive. Already called TMobile thinking it was a tower issue, but all checks out well on their end. It's driving me nuts. Has anybody had this issue, or know how to solve it. I don't think its the phones. On wifi they run fine all day long.
Have you tried the newer uicc SIM? Was told by the pda team I should switch over. I told them I was experiencing a reception issue. Since both your phones have gone nuts at about the same time it's either service or aliens. You might try one sim swap and see if it helps.
Both of them are brand new sims right from the box. From what I've gathered they already are the newer sims.
Let me share my experience about random reboots. I had also put it up in here but didnt get much response.
I narrowed down after a lot of experimenting that the reboot happens because of one issue - "The phone tries to reconnect to data network while there is very low signal and suddenly goes into a boot"
It somehow boggled me for months on how this could happen only to me when none of the users in this forum had anything like that. I changed the phone too. But the reboot continues. I got an app called Shutupbattery which can automatically switch off data network when network strength is below a certain limit (i set it at -102dbm). This seems to have slightly impacted the rebooting process. I see some improvement but also not satisfied with this app. It still does not completely shut off the data network on the cut off value and hence the phone does manage to reboot again.
I am trying a few combinations of values and seeing if I can arrive at a conclusion. Let me know if this was useful. For me this is something like a deal breaker and I am feeling of giving up the phone or changing the service provider.
I can tell you for a fact that it has to do with signal strength and data. However 4 days after I discussed this with TMobile Tier 2 support, they dispatched techs to the tower and since then...no more issues. The few other towers I have had issues with I've done the same thing and all of a sudden the problem disappears. I've been very happy with the support. Better than ATT ever did. I suspect it has to do with their implementation of 4G. I've noticed when it does this I get a momentary connection to HSPA before the phone drops back to UMTS then GPRS. You can get to this menu bu going to *#*#4636#*#* . Otherwise call Tmobile.

[Q] Text messages and calls not being received

I've been having a problem with receiving texts sometimes and I recently noticed that it happens with call apparently. The issue is that I'm texting people back and forth and then all of a sudden I wont receive messages for a long time (couple hours). At some point, someone's text message will push through all of the other ones all at the same time. Sometimes when I assume i'm having this issue, I will send a text to myself and it will push the other ones through as well. Recently though I was made aware that during this "outage", I also was not able to receive phone calls at all. The signal is strong at all times (3-4 bars). Also happens when I'm home all day and not changing locations when it will suddenly stop getting texts and calls. Does anyone know how to fix this issue? I restarted the phone and changed cell towers with the Airplane mode many times and the issue continues to happen at random times. It is really inconvenient. Suggestions?
Technical details: I use the stock 4.1.1 Rom that comes with AT&T S3. I do have LTE in my area.
And now it has happened 3 days in a row but at different times of day. This is a huge problem for me as I use my phone a lot. Any help would be appreciated
You still have your IMEI number via settings -> about phone -> status?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
ARPLEMODE
TRy making sure yiur not in airplane mode. i was stuck in airplane for a week ._____________.:cyclops:
That's weird. Re-seat your SIM card, if that doesn't do anything then take a trip to your nearest AT&T store/dealer and have them swap out your SIM card and see if it still occurs after that.
I had a similar problem a while back and it happened to be a network problem with my carrier. Gave them a call and all is fine now.
Sent from my SGH-I747 using xda app-developers app
fafik90 said:
I've been having a problem with receiving texts sometimes and I recently noticed that it happens with call apparently. The issue is that I'm texting people back and forth and then all of a sudden I wont receive messages for a long time (couple hours). At some point, someone's text message will push through all of the other ones all at the same time. Sometimes when I assume i'm having this issue, I will send a text to myself and it will push the other ones through as well. Recently though I was made aware that during this "outage", I also was not able to receive phone calls at all. The signal is strong at all times (3-4 bars). Also happens when I'm home all day and not changing locations when it will suddenly stop getting texts and calls. Does anyone know how to fix this issue? I restarted the phone and changed cell towers with the Airplane mode many times and the issue continues to happen at random times. It is really inconvenient. Suggestions?
Technical details: I use the stock 4.1.1 Rom that comes with AT&T S3. I do have LTE in my area.
Click to expand...
Click to collapse
It happend to me too. I went to att store and get new sim. No problem for last 15-20 days. Looks like i got stronger signal too.
Just to give anyone interested in this an update:
I went to the AT&T store today and told them my issue so they told me to go to the nearest AT&T device support center (which was really far away). People over there told me they heard about this issue many times over the past couple of months. The guy working there had a S3 and said he has the same problem. They received an email from the higher-ups this morning specifically talking about this random outage thing I have and that they are currently working on it. They were told to not exchange phones or sim cards because of this since it wont help. The issue involves a combination of Network and Jelly Bean software problems and happens on all new LTE devices that have Jelly Bean from AT&T. They told me to check periodically if there is a solution.
I guess I just gotta wait. Unless someone recommends a ROM that is not based on the latest AT&T jelly bean?
Bumping it up, both me and my wife have had this happen. From what im read its a pretty widespread deal.
Anyone know of a work around at least until they fix it?
Keep us updated
Same problem here - switched from Verizon to AT&T last month and started noticing this problem a few weeks ago. Back then a Google search didn't find much on it, but this thread looks promising.
Just to add my two cents: I'm on a rooted S3 with task650's AOKP (4.2.1) build 12.23.2012 (link). Made sure to flash the modem for my phone (I747UCLI5 from here). Problem: phone randomly won't receive calls or texts. Sometimes calling someone will fix it.
I read somewhere that on AT&T, calls and texts are received over 3G and sometimes phones have difficulty switching from 4G. Anyone know if this is true?
Do a full wipe /system, /data, /cache, /dalvik cache. And your problems should be gone 9 times out of 10 that's usually everybodys problem
Sent from the scary door....
fafik90 said:
I've been having a problem with receiving texts sometimes and I recently noticed that it happens with call apparently. The issue is that I'm texting people back and forth and then all of a sudden I wont receive messages for a long time (couple hours). At some point, someone's text message will push through all of the other ones all at the same time. Sometimes when I assume i'm having this issue, I will send a text to myself and it will push the other ones through as well. Recently though I was made aware that during this "outage", I also was not able to receive phone calls at all. The signal is strong at all times (3-4 bars). Also happens when I'm home all day and not changing locations when it will suddenly stop getting texts and calls. Does anyone know how to fix this issue? I restarted the phone and changed cell towers with the Airplane mode many times and the issue continues to happen at random times. It is really inconvenient. Suggestions?
Technical details: I use the stock 4.1.1 Rom that comes with AT&T S3. I do have LTE in my area.
Click to expand...
Click to collapse
I had this same problem except it would only happen on WiFi.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
thatsupnow said:
Do a full wipe /system, /data, /cache, /dalvik cache. And your problems should be gone 9 times out of 10 that's usually everybodys problem
Sent from the scary door....
Click to expand...
Click to collapse
Tried that no go, plus its on 2 different phones.
Found some more info and ended up adding anothe APN and chaning some info in it seems good now.
mrmooney said:
Tried that no go, plus its on 2 different phones.
Found some more info and ended up adding anothe APN and chaning some info in it seems good now.
Click to expand...
Click to collapse
Care to share what you did that fixed it?
fafik90 said:
Care to share what you did that fixed it?
Click to expand...
Click to collapse
Yeah more info here.
http://forums.att.com/t5/Android-Di...ing-Calls-Phone-issue-or-Android/m-p/3404809#
Seems to still be working fine.
I started a thread on this also and just yesterday received some info from AT&T tech.
http://forum.xda-developers.com/showthread.php?t=2123974
guys,
it is an ATT issue,
here is a temp solution for a fix:
1) With phone on, take off back cover and press your SIM card so it releases from the spring. It won't come all the way out as it's blocked by the battery. This seems fine - I didn't bother trying to force it out as I didn't want to break anything...
2) Once you see the message that the SIM card is removed, go to the dialer and dial *#2263#
3) You should see a menu with band selections. The current setting is "Automatic". If you switch to "GSM All", you will be EDGE (2G). If you switch to "WCDMA All", you will be on HSPA+ (3G, though AT&T and others call it 4G).
4) Press the SIM card back into place until it clicks. For whatever reason the phone will not recognize it until you reboot. Upon reboot you should see your new setting in effect
please see, post, comment here:
http://forums.att.com/t5/Android-Di...ls-Phone-issue-or-Android/td-p/3270741/page/3

reboot issue after nougat update

Hello, are users experiencing reboot issues after nougat update??
Please clarify it, cause I am planning to buy this phone
arjuntsgowda said:
are users experiencing reboot issues after nougat update? Please clarify it, cause I am planning to buy this phone
Click to expand...
Click to collapse
Me not. Don't know about other users
Any more reviews from other people,it would help me properly decide to buy this phone or not
Can't speak for stock ROMs but I've got no issues with the phone at all, no heating like people keep moaning about too... Happily running RR
arjuntsgowda said:
Any more reviews from other people,it would help me properly decide to buy this phone or not
Click to expand...
Click to collapse
I'm using the latest Zui 2.5.104 ST since last two months, everything is stock and I haven't faced any random reboot issue. May be issue was there with first/earlier version, but no issue with the latest update. VoLTE also works perfectly and never drops (Just that "HD" sign grts vanished sometimes, but VoLTE still works). You can go ahead and buy this phone. Btw, issues like random reboots, heating can be due to individual usage, so make sure you don't overheat the phone, or use bad apps.
arjuntsgowda said:
Hello, are users experiencing reboot issues after nougat update??
Please clarify it, cause I am planning to buy this phone
Click to expand...
Click to collapse
No such issue after update
To be on the safe side just factory reset the phone few times after update....it helps to get rid of such issues.
On 2.5.104 ST, every time I unlocked my phone, screen flickered and all radios disconnected. Sometimes it would immediately freeze, go to black screen, then LED lit up, requiring me to hold power button down to reboot the phone. Sometimes this happened, but not immediately. Sometimes radios would recover and phone would continue to function. Sometimes cellular radios recovered, but wifi did not, and even toggling airplane mode didn't fix it so I had to reboot. Nougat was quite a mess on my phone and that's even after factory reset many times. Several on zukfans.eu site had similar issues.
I don't think it was a hardware issue, because downgrade to 2.0.133 ST (Marshmallow) works perfectly.
GnatGoSplat said:
2.5.104 ST, 2.0.133 ST
Click to expand...
Click to collapse
works as usual on my phone.
sergsinger said:
works as usual on my phone.
Click to expand...
Click to collapse
Do you have dual SIMs installed? Connecting to 5GHz wifi or 2.4GHz?
Trying to figure out what is different about my situation.
GnatGoSplat said:
SIMs installed? Connecting to 5GHz wifi or 2.4GHz?
Click to expand...
Click to collapse
One. 2.4.

Question Z Fold 4: Losing Network Connection When On Home Wifi (ATT)

Hello all!
Got a weird problem, that at first wasn't much of an issue. But now keeps getting worse and worse.
I'm on ATT btw
I've noticed that when I'm on my home wifi, I will randomly have the following issues:
I can't send or receive phone calls
I can't send or receive text messages
Anything network related just doesn't work
It's very random, but happens frequently, and if I turn on airplane mode then turn it back off, the issue is resolved.
I've tried:
resetting network settings on phone
resetting my home network
soft restart and hard restarting phone
I've tried connecting a router to the stock ATT router and using that as my connection
Everything I can think of, short of reformatting the phone completely which I will probably try later this week
I'm on the latest firmware
When the issue happens, I can turn off wifi and it will show 2-3 bars of network but no lte/5g/5g+ or anything. And sometimes it shows the circle with a line through it.
Thanks!
xbrad said:
Hello all!
Got a weird problem, that at first wasn't much of an issue. But now keeps getting worse and worse.
I'm on ATT btw
I've noticed that when I'm on my home wifi, I will randomly have the following issues:
I can't send or receive phone calls
I can't send or receive text messages
Anything network related just doesn't work
It's very random, but happens frequently, and if I turn on airplane mode then turn it back off, the issue is resolved.
I've tried:
resetting network settings on phone
resetting my home network
soft restart and hard restarting phone
I've tried connecting a router to the stock ATT router and using that as my connection
Everything I can think of, short of reformatting the phone completely which I will probably try later this week
I'm on the latest firmware
When the issue happens, I can turn off wifi and it will show 2-3 bars of network but no lte/5g/5g+ or anything. And sometimes it shows the circle with a line through it.
Thanks!
Click to expand...
Click to collapse
Are you using an e-sim?
I have t-mobile with an e-sim and i've had this happen before. Ended up just restarting the phone.
apatcas said:
Are you using an e-sim?
I have t-mobile with an e-sim and i've had this happen before. Ended up just restarting the phone.
Click to expand...
Click to collapse
Nope, using a normal sim card from ATT.
Lucky a simple restart fixed it, I'm at wits end how to fix this issue....making work very difficult lol
Going to run phone without wifi today and see if the issue comes up off wifi.
Okay, so tested today without using wifi. And while not as frequent, it still did lose connection just now. And I had to toggle wifi off/on for it to regain connection....
Guess my last step is to reformat the phone
Just got the fold4 on T-Mobile and had the same issue over the weekend.
Randomly stops getting service, have bars but no data, sim says unknown. Disable then reenable sim and it works until next time.
Cleared cache, cleared network settings, remove and reinserted sim.
Today is my first day without losing network.
hamagc said:
Just got the fold4 on T-Mobile and had the same issue over the weekend.
Randomly stops getting service, have bars but no data, sim says unknown. Disable then reenable sim and it works until next time.
Cleared cache, cleared network settings, remove and reinserted sim.
Today is my first day without losing network.
Click to expand...
Click to collapse
Interesting, going to try some stuff tomorrow to see what I can figure out.
I was away from my house and had no issues, so starting to think maybe it's my location....but not sure.
Interesting, I've been getting this occasionally on my fold 4 with tmobile. I'll have apps that wont update data with a 'you're not connected to the internet' error. I recently added duck duck go browser and enabled the app tracking blocker. I've been wondering if the duck go vpn is the cause. Do you use any sort of vpn?
MovingZen said:
Interesting, I've been getting this occasionally on my fold 4 with tmobile. I'll have apps that wont update data with a 'you're not connected to the internet' error. I recently added duck duck go browser and enabled the app tracking blocker. I've been wondering if the duck go vpn is the cause. Do you use any sort of vpn?
Click to expand...
Click to collapse
Yeah I use ProtonVPN, used to use alwayson but ended up turning it off as it was interfering with my Tesla Key function. But whether it's on or off, I still get the issue.
I haven't reformatted my phone just yet, but the issue has reduced a bit the last few days. I'm not sold on it being my phone as this literally only happens while at home.....really bizarre honestly.
Also got an issue now with android 13 that it won't work with my Tesla half the time. It just doesn't recognize my phone as my key .-. really tilting xD
xbrad said:
Yeah I use ProtonVPN, used to use alwayson but ended up turning it off as it was interfering with my Tesla Key function. But whether it's on or off, I still get the issue.
I haven't reformatted my phone just yet, but the issue has reduced a bit the last few days. I'm not sold on it being my phone as this literally only happens while at home.....really bizarre honestly.
Also got an issue now with android 13 that it won't work with my Tesla half the time. It just doesn't recognize my phone as my key .-. really tilting xD
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Click to collapse
Thanks for the info. It's so intermittent it's very hard to pin down. I still haven't gotten the update to 13 so hopefully that helps you narrow your search some.
MovingZen said:
Thanks for the info. It's so intermittent it's very hard to pin down. I still haven't gotten the update to 13 so hopefully that helps you narrow your search some.
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Click to collapse
I've noticed it less with Android 13, but android 13 broke my Tesla Key functionality....so not sure that was worth the trade off xD
Yeah, I haven't been able to pin point any specific cause which is super annoying....
Well it lasted a day or 2 then happened a few times again.
As this was a new device for me, I noticed it wasn't "activated" on T-Mobiles site. I went through the activation process and that seems to have fixed it for me now (wifi calling too).
Likely unrelated to what you're experiencing but thought I'd mention it.
hamagc said:
Well it lasted a day or 2 then happened a few times again.
As this was a new device for me, I noticed it wasn't "activated" on T-Mobiles site. I went through the activation process and that seems to have fixed it for me now (wifi calling too).
Likely unrelated to what you're experiencing but thought I'd mention it.
Click to expand...
Click to collapse
That's interesting though, maybe I just need to go talk to ATT as much of a pain in the ass as it is -_-*

Question ⚠️ Suddenly, The mobile data connection started to fail.

POCO F3
Suddenly, The mobile data connection started to fail.
It suddenly disconnects, and I have to turn airplane mode on and off to get it to connect again, but it doesn't take long, it varies, and the connection is lost again.
And when it's connected, it's very slow, but a lot, it went from a 15mbps connection (before the problem), to a .3mbps connection. I have installed several ROM'S, and nothing fixes it. Another thing I've noticed is that suddenly he also started using Roaming when he didn't have it before.
Update: Testing with another mobile, with the same SIMCARD, i can connect to my red 4G, but in this POCO F3, when i tried connect to 4g cant, I get a notification that the selected network cannot be connected, The only one that accepts me is the one with 4G R (I think it's roaming).
UPDATE: Also I think that is a problem of crash of the Band 28 LTE
My modem often crashes too, since I bought the phone last year. Standard ROM, no unlock/root, updates when FW goes out.
I mostly see modem crash when the phone switch from wifi to LTE to wifi to LTE etc when I go outside. At one point I notice I have no data connection, sometimes it displays the "no SIM card" icon, the modem program loops and crash and the phone becomes warm because of this and lose its battery real fast.
Only cure is to reboot the phone.
Hi, my phone just started having a very similar issue after working fine for almost two years. I am on T-mobile in US, where are you? Did you find out any more info on this?
stevencrayne2 said:
Hi, my phone just started having a very similar issue after working fine for almost two years. I am on T-mobile in US, where are you? Did you find out any more info on this?
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Click to collapse
The truth is that I never found out, what I did find out is that my IMEI of my cell phone had a report of theft (I bought it second-hand) and only 2 networks (from my country) grabbed me: "telcel and altán", of which altán only got roaming and only telcel got the original 4g, on the other hand "at&t and movistar", nothing, only the company detected me, but they didn't get a signal... No way, I gave up, I switched to the only one that if he caught me it was Telcel (even if he didn't want to).
stevencrayne2 said:
Hi, my phone just started having a very similar issue after working fine for almost two years. I am on T-mobile in US, where are you? Did you find out any more info on this?
Click to expand...
Click to collapse
A lot of people complain about modem crash since the beginning, Xiaomi never fixed it. It seems the problem is happening when switching cell towers/wifi. At one point you notice you have no data or the "no sim" icon, you have to reboot.
I was experiencing that a lot when I was on a MVNO for the major networks (Mint Mobile, Google Fi, etc.). Upon switching to AT&T Prepaid, I am experiencing far, far fewer disconnects. Some particular locations will give me the exclamation point, but by and large it's much better.
It seems everyone is torn in half, between this glitch being software related, or hardware related.
I have tried everything to blocking out certain bands with network guru, to taking my phone apart and looking for some kind of issue. Been through countless roms, and firmwares, and kernels. I've gotten a new Sim card too. Have tried Compressed air. with nothing seeming to solve this issue permidently.
Zinnz said:
It seems everyone is torn in half, between this glitch being software related, or hardware related.
I have tried everything to blocking out certain bands with network guru, to taking my phone apart and looking for some kind of issue. Been through countless roms, and firmwares, and kernels. I've gotten a new Sim card too. Have tried Compressed air. with nothing seeming to solve this issue permidently.
Click to expand...
Click to collapse
For what it's worth, I'm also using a custom ROM (Arrow OS 13). I recall a while back there being kernels people developed that attempted to address the phone restarting issue.
Veiranx said:
For what it's worth, I'm also using a custom ROM (Arrow OS 13). I recall a while back there being kernels people developed that attempted to address the phone restarting issue.
Click to expand...
Click to collapse
Phone does not restart. It's just that at one point, you notice your data are not working, you cannot enable them, nor make phone calls, you may have the "no sim" account, your phone may go warm because the modem is constantly restarting.
In the end, you have to reboot your phone and everything is normal again.
As it about always happens while outside, I cannot connect a usb cable to dump logcat or others.
Magister54 said:
Phone does not restart. It's just that at one point, you notice your data are not working, you cannot enable them, nor make phone calls, you may have the "no sim" account, your phone may go warm because the modem is constantly restarting.
In the end, you have to reboot your phone and everything is normal again.
As it about always happens while outside, I cannot connect a usb cable to dump logcat or others.
Click to expand...
Click to collapse
Try to put some pressure on the phone screen, not too much, push down slightly or press it together in your hands while holding volume up volume down and power button. Let me know if this helps
Zinnz said:
Try to put some pressure on the phone screen, not too much, push down slightly or press it together in your hands while holding volume up volume down and power button. Let me know if this helps
Click to expand...
Click to collapse
Were you listening to something on Bluetooth via mobile data?
were you driving?
What was the ambient temperature in the room or outside when this occured?
Just trying to narrow down hardware or software.
My poco f3 likes to reboot with the no Sim error, when I'm driving around on mobile data, listening to Spotify via Bluetooth.
I'm curious what circumstances other users have encountered this error in, or what they were doing at the time when it occurred
As it happens about only when I'm outside, I can be driving (phone connected in BT) or walking.
But my phone never reboots, never.

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