I've recently got out my note 2 & wiped it to give to my son to use for playing games on & so forth. But during setting it up, I've noticed a really annoying problem I can figure out. Randomly the phone goes unresponsive. Nothing I tap on the screen reacts, the back & menu buttons don't respond. The only thing that does respond is the home button & the volume +/-. The only way I can regain control of the phone again is if I quickly press the power button to turn the screen of & then back on again.
This seem's to happen more when I get pop up's prompting input like passwords & so forth. Does anyone know how to fix this or what might be causing it? I've factory reset & it uses stock rom. This was happening before I rooted & also since rooting & having removed usual bloatware from the phone.
Thanks in advance!
I would like to add that the glass cover was recently replaced. Would this cause the problem? The only adhesive was around the edges. None of that silicon UV glue you put over the screen & cure uder a UV light. Would this be why or just a poor quality glass screen cover? Some input from someone would be nice!
it doesn't seem to be hardware related issue, i suggest you download the latest stock ROM for your phone and flash it via Odin, no need to wipe, and if that doesn't fix it, then it must be an app installed on the phone.
try flashing the ROM first.
Related
I'm wondering if anyone has found a fix for this. I have a Verizon TP2, and yesterday the screen wouldn't come on. I can put the volume up and down (and hear the volume tones), press the hardkeys on the bottom front and those lights come on, slide the phone open and the keyboard backlight comes on. The screen itself won't light up however. If I soft reset with the internal reset button, or take the battery out then put it back in, the screen works fine until the first time I press the standby on the top left of the phone to darken the screen. Once it's dark, it stays dark until I pull the battery again. I can also receive calls, but the incoming call doesn't light up the screen either. I've already tried reflashing my ROM (which I know is a working ROM as it's the same one I've used for months). Ideas? Help!
Sounds like a rom issue or software issue. Go back to stock rom. If problem continues send for a replacement. Also do you have throttlelock or other locker installed, if so uninstall and then test.
Had a similar issue out of the blue yesterday. Phone would go to sleep and not wake up unless it was reset. It was like the power button was not connected. I had to do a hard reset and load up a saved backup. All is good now. Somtimes files get corrupt.
This has been happening to me over the last couple of weeks. It can be okay for two or three days and then happen twice in a day.
I'm on the 6.5 stock ROM, the only thing I've changed recently is the SD card. It's not so bad that I'm going to Hard reset yet (too many settings and high scores to be lost!) but if it does I'll have to. I'm not inclined to flash another ROM given I might have to send off for a repair sometime soon though.
Well my issue is that it's happening even after reflashing a rom, both my original rom and the new Verizon 6.5 upgrade rom. The phone is clearly on, but the screen backlight isn't coming on. I can even press on the screen and hear the dialpad tones as if I'm about to make a call. Is there some sort of reset that might work aside from taking the battery out for awhile? I've tried that, but so far that hasn't worked.
Hmm - sounds like a hardware issue which is more worrying, have you tried HTC support?.
HTC support as in call HTC directly, or do some sort of HTC forums? I've always received my support from XTC
Still having phone issues. I can receive still, but once the screen goes to sleep, that's all she wrote till I pull the battery again.
Well it turned out to be a hardware issue (something loose in the base). I accidentally discovered that if I pressed hard on the headphone or power jack on the bottom of the phone, that the screen would come on. Called Verizon and they overnighted me another free of charge. This one is working great so far...
I got a similar issue, mine screen turn off when fully slide out the keyboard. I was told it could be the "flex".
My screen's backlight would not work after i press the sleep button.It would respond because as I randomly scroll through the screen I can feel the vibration of the touchflo and if i hold the phone up steady in a certain area with enough ligh such as the glare of the sun I can partially see the screen but its very hard. Only after i reset it the screen would come back in and the backlight would work until it goes into sleep mode after being inactive. I have tried installing a new Rom but it still didnt solve the problem. What do I do to repair this? I was assuming it was the flex but then I thought if it was the flex the screen would not work at all ? Can somebody help me
shortman055 said:
My screen's backlight would not work after i press the sleep button.It would respond because as I randomly scroll through the screen I can feel the vibration of the touchflo and if i hold the phone up steady in a certain area with enough ligh such as the glare of the sun I can partially see the screen but its very hard. Only after i reset it the screen would come back in and the backlight would work until it goes into sleep mode after being inactive. I have tried installing a new Rom but it still didnt solve the problem. What do I do to repair this? I was assuming it was the flex but then I thought if it was the flex the screen would not work at all ? Can somebody help me
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I'm assuming you aren't asking where the backlight controls are. It seems like you're saying that the backlight simply doesn't come back on after putting the device to sleep.
If you are flashing custom ROMs, preform a task29 (search) and then re-flash the device. If this doesn't fix the problem (make sure you test it before installing anything.), flash the latest stock ROM and see if it continues. If so, see about a warranty repair/exchange.
If this is on a stock ROM, re-flash the latest stock ROM and see if this behavior continues. Test it before installing anything. If it doesn't clear up, ask your carrier about a repair or exchange.
I've seen similar threads on other devices but I'm not 100% sure this is the same problem...
My girlfriend's phone has been glitching out massively lately. By glitching out, I mean that it appears as if some invisible force is pressing and holding down the Home button. You can feel the phone vibrate in your hand as if you're pressing the buttons and it brings up the Recently Used Applications menu. If you try to press any other button to escape out of it, the phone doesn't do anything until it finishes with its seizure. Usually if you power it off for a few seconds, it will resolve the issue.
She is running non-rooted and stock. I can't say for sure what version of Android or Sense she's running right now, however I can provide that information when I can receive it from her. She recently dropped her phone that resulted in a shattered screen. I replaced the glass on Saturday and noticed the glitch myself afterwards (which makes me worried that the ribbon cable that controls those buttons was damaged or not properly set), however she tells me that the phone was doing this before she dropped it.
She's not running an application killer (I read that this might be the cause of this problem) and I'm hoping that installing a custom ROM on it will fix the problem. Does anyone else have this problem or know a solution?
Thanks,
KoolKris
Hey guys, just wanna ask what should i do with this issue. I've had my phone for about 3.5 months now and I just started having this issue this morning. I haven't dropped my phone in any kind of way (no water damage or anything). When i woke up this morning i was trying to to tap it, but it just wont work. I rebooted my phone to TWRP and the back button is working just fine. I thought there was just something wrong with the rom i was using (wicked v5.1, its awesome btw) so i wiped my phone and re flashed it, but it didn't fixed it, I tried flashing a different rom but the results were still the same. Then i thought that its probably because of my screen protector (iloome Tampered screen protector) but then again,I've had the screen protector on for a very long time already, and i never had an issue pressing the menu and back button.
For clarification, which is not working?
You mentioned you tapped the screen and nothing happened.
Is the screen not responsive to touch?
You mentioned that the back button works in recovery.
You also mentioned you never had issues with back and menu buttons.
What is not working, and is the issue intermittent?
hello, thanks for the rep.
Biker1 said:
For clarification, which is not working?
You mentioned you tapped the screen and nothing happened.
Is the screen not responsive to touch?
You mentioned that the back button works in recovery.
You also mentioned you never had issues with back and menu buttons.
What is not working, and is the issue intermittent?
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Im talking about the capacitive back button, and when i mentioned that it works in TWRP, im specifically talking about the capacitive button, not the on screen buttons like on nexus devices. And it also seems to work sometimes if i pressed on it hard enough while its connected to my charger.
Beelzebub24 said:
Im talking about the capacitive back button, and when i mentioned that it works in TWRP, im specifically talking about the capacitive button, not the on screen buttons like on nexus devices. And it also seems to work sometimes if i pressed on it hard enough while its connected to my charger.
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Hmm....
So the back capacitive button is working intermittently.
Sounds like a possible hardware issue.
I know you don't want to, but to rule out the protector, one would have to remove it, but that canbe sa last resort.
If all else fails to resolve issues, and you have insurance, you'd have torremove it anyway. Even if under Samsung warranty and no insurance.
- you can try the setting that's used for gloved hands which increases screen touch sensitivity. I forget it's exact location, but easy to find out.
- you can check if this is a known issue, etc.
- try wiping cache and dalvik cache in Recovery again
I have a Note 8.0 N5110 that has a strange problem which I don't really how to troubleshoot. When I am using it, the screen will go off just as if I short pressed the power button. I'll press the power button and swipe the screen to unlock. Everything is just as it was when the screen went off, but now the menu, power, and back buttons are non-functional. There are no lights or haptic feedback when I press them. My device was previously rooted before the 4.4.2 update and I had to use odin to install the upgrade. The issue didn't start for a couple of weeks after the update. Once the screen blanks and the buttons become non-functional, minutes later they will start working again; however, at some point, the screen will blank again and the cycle repeats. I have restored to factory settings with no luck resolving the issue. In fact, the screen will blank while I'm still in the setup phase. I really don't know what to try next to resolve this problem and my device is pretty much unusable at this point. Any thoughts or suggestions as to what I could try to fix this? Thanks in advance for any help - Jeff Gaiche
jgaiche said:
I have a Note 8.0 N5110 that has a strange problem which I don't really how to troubleshoot. When I am using it, the screen will go off just as if I short pressed the power button. I'll press the power button and swipe the screen to unlock. Everything is just as it was when the screen went off, but now the menu, power, and back buttons are non-functional. There are no lights or haptic feedback when I press them. My device was previously rooted before the 4.4.2 update and I had to use odin to install the upgrade. The issue didn't start for a couple of weeks after the update. Once the screen blanks and the buttons become non-functional, minutes later they will start working again; however, at some point, the screen will blank again and the cycle repeats. I have restored to factory settings with no luck resolving the issue. In fact, the screen will blank while I'm still in the setup phase. I really don't know what to try next to resolve this problem and my device is pretty much unusable at this point. Any thoughts or suggestions as to what I could try to fix this? Thanks in advance for any help - Jeff Gaiche
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Couple questions.....do you have a case or screen protector on it? Sometimes these can interfere with the sensor and cause these type of issues.
I do have a case on the device. It's been cased pretty much since I purchased it. I guess it can't do any harm to remove it from the case, just to see if it's possibly interfering with a sensor somewhere. The issue does seem to have been sporadic at first. I'll give that a try. Thanks for the suggestion -- Jeff
jgaiche said:
I do have a case on the device. It's been cased pretty much since I purchased it. I guess it can't do any harm to remove it from the case, just to see if it's possibly interfering with a sensor somewhere. The issue does seem to have been sporadic at first. I'll give that a try. Thanks for the suggestion -- Jeff
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Was just a thought. Otherwise it might be a defective sensor that has to be replaced. Not really sure.
I had the same issue. In my case the buttons still worked if I used the spen. I went back and wiped both the cache and Dalvik Cache*and it resolved the issue.
Sent from my GT-N5110 using XDA Free mobile app