My screen's backlight would not work after i press the sleep button.It would respond because as I randomly scroll through the screen I can feel the vibration of the touchflo and if i hold the phone up steady in a certain area with enough ligh such as the glare of the sun I can partially see the screen but its very hard. Only after i reset it the screen would come back in and the backlight would work until it goes into sleep mode after being inactive. I have tried installing a new Rom but it still didnt solve the problem. What do I do to repair this? I was assuming it was the flex but then I thought if it was the flex the screen would not work at all ? Can somebody help me
shortman055 said:
My screen's backlight would not work after i press the sleep button.It would respond because as I randomly scroll through the screen I can feel the vibration of the touchflo and if i hold the phone up steady in a certain area with enough ligh such as the glare of the sun I can partially see the screen but its very hard. Only after i reset it the screen would come back in and the backlight would work until it goes into sleep mode after being inactive. I have tried installing a new Rom but it still didnt solve the problem. What do I do to repair this? I was assuming it was the flex but then I thought if it was the flex the screen would not work at all ? Can somebody help me
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I'm assuming you aren't asking where the backlight controls are. It seems like you're saying that the backlight simply doesn't come back on after putting the device to sleep.
If you are flashing custom ROMs, preform a task29 (search) and then re-flash the device. If this doesn't fix the problem (make sure you test it before installing anything.), flash the latest stock ROM and see if it continues. If so, see about a warranty repair/exchange.
If this is on a stock ROM, re-flash the latest stock ROM and see if this behavior continues. Test it before installing anything. If it doesn't clear up, ask your carrier about a repair or exchange.
Related
I'm wondering if anyone has found a fix for this. I have a Verizon TP2, and yesterday the screen wouldn't come on. I can put the volume up and down (and hear the volume tones), press the hardkeys on the bottom front and those lights come on, slide the phone open and the keyboard backlight comes on. The screen itself won't light up however. If I soft reset with the internal reset button, or take the battery out then put it back in, the screen works fine until the first time I press the standby on the top left of the phone to darken the screen. Once it's dark, it stays dark until I pull the battery again. I can also receive calls, but the incoming call doesn't light up the screen either. I've already tried reflashing my ROM (which I know is a working ROM as it's the same one I've used for months). Ideas? Help!
Sounds like a rom issue or software issue. Go back to stock rom. If problem continues send for a replacement. Also do you have throttlelock or other locker installed, if so uninstall and then test.
Had a similar issue out of the blue yesterday. Phone would go to sleep and not wake up unless it was reset. It was like the power button was not connected. I had to do a hard reset and load up a saved backup. All is good now. Somtimes files get corrupt.
This has been happening to me over the last couple of weeks. It can be okay for two or three days and then happen twice in a day.
I'm on the 6.5 stock ROM, the only thing I've changed recently is the SD card. It's not so bad that I'm going to Hard reset yet (too many settings and high scores to be lost!) but if it does I'll have to. I'm not inclined to flash another ROM given I might have to send off for a repair sometime soon though.
Well my issue is that it's happening even after reflashing a rom, both my original rom and the new Verizon 6.5 upgrade rom. The phone is clearly on, but the screen backlight isn't coming on. I can even press on the screen and hear the dialpad tones as if I'm about to make a call. Is there some sort of reset that might work aside from taking the battery out for awhile? I've tried that, but so far that hasn't worked.
Hmm - sounds like a hardware issue which is more worrying, have you tried HTC support?.
HTC support as in call HTC directly, or do some sort of HTC forums? I've always received my support from XTC
Still having phone issues. I can receive still, but once the screen goes to sleep, that's all she wrote till I pull the battery again.
Well it turned out to be a hardware issue (something loose in the base). I accidentally discovered that if I pressed hard on the headphone or power jack on the bottom of the phone, that the screen would come on. Called Verizon and they overnighted me another free of charge. This one is working great so far...
I got a similar issue, mine screen turn off when fully slide out the keyboard. I was told it could be the "flex".
So I have had this pretty serious problem going on with my LCD screen. This problem started happening after I flashed a new ROM (I think).
My LCD screen is working fine, however, after I turn the LCD screen off for the first time after rebooting (by putting it to sleep by using the power button or any other method) the screen will then never come back on. I know the phone is still on because after I press the power button to wake it back up I can still press buttons on the phone and I can hear noise from the phone like I normally would. The phone is on, the LCD just will NOT come back on no matter what I do.
Another weird thing I have noticed is that when I go to adjust the brightness of the phone it does not change the brightness at all even though I am adjusting the slider on the phone.
I have tried about 4 different ROMS (including stock) and they all have the same problem. I tried disabling the light sensor through the advanced configuration tool, but that did not work either.
Does anyone have any clue how to solve this? Thank you.
there was another post about the same issue a couple of days ago, if it wasn't for that i would of said there is a problem with your screen. Go to this thread and read the last post.
fone_fanatic said:
there was another post about the same issue a couple of days ago, if it wasn't for that i would of said there is a problem with your screen. Go to this thread and read the last post.
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Click to collapse
Like I said in my post I already did this and it did not work.
Everytime I boot my phone up, it works fine up until when the screen goes into sleep mode. Once it goes into sleep mode I cannot turn the screen back on, it stays black. The keyboard, end and answer key lights show up when I press the power button but the screen just stays black no matter what button I press.
I end up having to either take the battery out or using the stick to press the reset button on the side in order to get the phone to where I can see the screen again. I have adjusted the settings to where the screen doesnt go into sleep mode and the screen just stays on but that drains my battery. I want to be able to have my screen go off so I can save power but if it goes off it wont come on again until I reboot.
I have done a hard reset. This problem started happening to me when I started using the Energy Rom but I've even flashed different Roms and the problem still exist.
Somebody please tell me what's wrong! I need help! This is a big annoying problem to have. Thanks.
is this problem occurring when you slide the keyboard out?
i had the t-mobile touch pro2 with this problem.
the screen would die when the keyboard was out and not come back.
if this is the case, what i did was...
well. obviously not open the keyboard fully.
but if i accidentally had.
instead of pulling out the battery, i waited...
till the screen 'naturally' went to sleep.
than i would pull out the stylus or press power button
and the screen would come on.
sh4d0w86.
sh4d0w86 said:
is this problem occurring when you slide the keyboard out?
i had the t-mobile touch pro2 with this problem.
the screen would die when the keyboard was out and not come back.
if this is the case, what i did was...
well. obviously not open the keyboard fully.
but if i accidentally had.
instead of pulling out the battery, i waited...
till the screen 'naturally' went to sleep.
than i would pull out the stylus or press power button
and the screen would come on.
sh4d0w86.
Click to expand...
Click to collapse
Yes the problem still exist even when I slide the keyboard out. Once the screen goes off, that's it....pressing the power button to get it out of sleep mode, sliding the keyboard, I press all buttons and nothing works. The only thing that "works" to get the screen back on is removing the battery or using the stylus to press the reset button.
When sliding the keyboard out the keys light up but the screen doesn't come on, also pressing the power button lights up the end and answer keys without the screen coming on.
themasterhook2000 said:
Yes the problem still exist even when I slide the keyboard out. Once the screen goes off, that's it....pressing the power button to get it out of sleep mode, sliding the keyboard, I press all buttons and nothing works. The only thing that "works" to get the screen back on is removing the battery or using the stylus to press the reset button.
When sliding the keyboard out the keys light up but the screen doesn't come on, also pressing the power button lights up the end and answer keys without the screen coming on.
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Click to collapse
so. whenever the screen goes out, period, you cant get it back?
or the screen goes out and cant get it back once you slide the keyboard out?
if it is only when sliding out the keyboard...
try not opening the keyboard fully on the right side.
on my rhodium, after that point, the screen goes out.
sh4d0w86.
sh4d0w86 said:
so. whenever the screen goes out, period, you cant get it back?
or the screen goes out and cant get it back once you slide the keyboard out?
if it is only when sliding out the keyboard...
try not opening the keyboard fully on the right side.
on my rhodium, after that point, the screen goes out.
sh4d0w86.
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Click to collapse
Yes, period. Also, you know when you put your face to the phone during a call and the screen goes off so your face wont press anything on the screen? It doesn't come back on from that either once I end the phone call, it just stays black. I'm assuming you don't have any other suggestions. This Sucks
themasterhook2000 said:
Yes, period. Also, you know when you put your face to the phone during a call and the screen goes off so your face wont press anything on the screen? It doesn't come back on from that either once I end the phone call, it just stays black. I'm assuming you don't have any other suggestions. This Sucks
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Click to collapse
: / sorry. i am unsure.
maybe you have a lose connection?
sh4d0w86.
This has to be a software issue but I don't know where to start. I'm surprised nobody else has encountered this problem. I've grown frustrated of this issue because I don't understand why it's doing this. I have had the phone for almost 6 months only dropping it once 4 months ago and it wasn't a strong damaging drop that would affect anything inside. I guess I'll just have to go last resort and call warranty to swap the phone out. Thanks for the help.
Same problem
themasterhook2000 said:
This has to be a software issue but I don't know where to start. I'm surprised nobody else has encountered this problem. I've grown frustrated of this issue because I don't understand why it's doing this. I have had the phone for almost 6 months only dropping it once 4 months ago and it wasn't a strong damaging drop that would affect anything inside. I guess I'll just have to go last resort and call warranty to swap the phone out. Thanks for the help.
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Click to collapse
My phone also dos not come back on, when I put it in out the sreen with the power button on top, or when the phone goes to sleep. Nothing can put it back on(opening te keyboard, pulling out the stylis, presing the answer-, windows-, back- and end button). I and up using a music players too keep the phone busy what's makes it operational. Cant really remember when this started happening exactly. My phone is at the moment loaded with a standard ROM. I used too have a custom ROM.
My TP2 does this too, although I only encounter the problem sometimes when someone calls. I answer and put the phone next to my ear, the screen goes black as it should and the phone just dies. I can't hear what the other person is saying and the screen wont turn on anymore. I have to take out the battery to reboot.
set light sensor to manual in settings. You have some bad or fragmented code causing the problem. Pretty common actually, many different reasons, but usually either a bad light or proximity sensor or software issue. Setting the sensor to manual should do it, if not, hard reset and allow the phone to fully set up before touching it, to allow full customization process to complete. Search my posts on SOD (sleep of death) for more information.
Funny this was brought up. Now im worried I just dropped 250.00 and have a new one coming.
Mine started with the ear piece quit working. couldnt hear anything except on speaker.
Anyway I started having the screen issue over a month ago, only way to get it back was soft reset with the stylus. Also when the screen was lit, I couldn't hit the power button to turn the screen off. At times the screen would be on 24/7 and I just dealt with it. The times when it decieded to go to sleep was when I needed the soft reset. Well long story short I forgot my charger one day at work and the battery died. after pressing the power button for hours with no response, moving the screen in all diffrent directions as I pressed the button.It came on once after hrs of messing with it. Well today it died again and I am fed up with it so out came the tools. Once I opened it up I noticed the ribbon that feeds the screen from the mother board was worn and torn. the ribbon slides everytime the keyboard is slid out and it rubs on both sides of the phone. I thought maybe mine was just a fluke and was installed wrong considering the phone being 10 months old but now I read this and see maybe its a common problem. The cheapest I could find the Ribbon was 56.00 so I didnt want to chance it not being the issue.
I bought my device (P600) a few month ago,
and suddenly (without changing rom/karnel or doing root) i got a big problem -
when i push the button that close the screen(turn off the screen but the device is still on) or if the screen is turned off automaticly, the screen stay off forever. Even pushing the power button doesnt turn on the screen.
The only way to turn the screen on again is to reset the device (by pushing the power button long press).
I almost sure that the problem is a hardware problem even that it's look like a software problem because after i saw the problem i changed the rom and the karnel to other option to check if the rom/the karnel is the problem and the problem didnt solved.
Someone have a clue which element make the problem?
Thanks (and sorry for my bad english)
shahartal said:
I bought my device (P600) a few month ago,
and suddenly (without changing rom/karnel or doing root) i got a big problem -
when i push the button that close the screen(turn off the screen but the device is still on) or if the screen is turned off automaticly, the screen stay off forever. Even pushing the power button doesnt turn on the screen.
The only way to turn the screen on again is to reset the device (by pushing the power button long press).
I almost sure that the problem is a hardware problem even that it's look like a software problem because after i saw the problem i changed the rom and the karnel to other option to check if the rom/the karnel is the problem and the problem didnt solved.
Someone have a clue which element make the problem?
Thanks (and sorry for my bad english)
Click to expand...
Click to collapse
I'd bet money on it being a backlight issue.
Test it again in a well-lit room with a bright lock screen wallpaper, something with a lot of bright color. Once the screen turns off, wake the device and look carefully to see if you can see anything. You might have to tilt the screen, but you should see a very faint, dark image.
blindmanpb said:
I'd bet money on it being a backlight issue.
Test it again in a well-lit room with a bright lock screen wallpaper, something with a lot of bright color. Once the screen turns off, wake the device and look carefully to see if you can see anything. You might have to tilt the screen, but you should see a very faint, dark image.
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Click to collapse
Amazing that's was the problem!
There is a way to fix it? What is the component that causes this problem?
thank you so much!
shahartal said:
Amazing that's was the problem!
There is a way to fix it? What is the component that causes this problem?
thank you so much!
Click to expand...
Click to collapse
Unfortunately I don't know of any solution other than sending it in for warranty coverage or replacing the screen yourself.
I've seen a couple of other posts on XDA involving the same issue, but never saw a solution. I've even seen this issue a couple of times IRL (not on my device, thankfully) and have not been able to find a solution. The two times I've seen this issue, the backlight level could not be adjusted, either. Whether it was set to automatic or manual brightness, it would never adjust, the backlight was locked at a constant level, until the screen turned off, and then the backlight would NOT come on again until the tablet was restarted. Reflashing stock firmware and doing a factory reset did not help, either. On one of those devices, the backlight DID start working again for a while after a manual wipe of internal storage, but only until the tablet was restarted, and I think that might have been a coincidence, I was not able to replicate that again.
So in short, I'm afraid I don't have a good solution other than hardware repair/replacement via warranty.
this has just happened to mine - will have to send it into repair, but it had CLEAN ROM installed so they might argue re the Knox trigger - really annoyed about this!
I've recently got out my note 2 & wiped it to give to my son to use for playing games on & so forth. But during setting it up, I've noticed a really annoying problem I can figure out. Randomly the phone goes unresponsive. Nothing I tap on the screen reacts, the back & menu buttons don't respond. The only thing that does respond is the home button & the volume +/-. The only way I can regain control of the phone again is if I quickly press the power button to turn the screen of & then back on again.
This seem's to happen more when I get pop up's prompting input like passwords & so forth. Does anyone know how to fix this or what might be causing it? I've factory reset & it uses stock rom. This was happening before I rooted & also since rooting & having removed usual bloatware from the phone.
Thanks in advance!
I would like to add that the glass cover was recently replaced. Would this cause the problem? The only adhesive was around the edges. None of that silicon UV glue you put over the screen & cure uder a UV light. Would this be why or just a poor quality glass screen cover? Some input from someone would be nice!
it doesn't seem to be hardware related issue, i suggest you download the latest stock ROM for your phone and flash it via Odin, no need to wipe, and if that doesn't fix it, then it must be an app installed on the phone.
try flashing the ROM first.