Phone stuck at HTC screen after flashing LOS 14.1 - One (M9) Q&A, Help & Troubleshooting

After setting up the device, I activated device encryption. After that the phone rebooted and is now stuck at the HTC Screen. It just loops there and will not get past it. Any help is appreciated...

ambitionless said:
After setting up the device, I activated device encryption. After that the phone rebooted and is now stuck at the HTC Screen. It just loops there and will not get past it. Any help is appreciated...
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Click to collapse
Can you get into any of the other phone modes (bootloader, recovery, or download)?

computerslayer said:
Can you get into any of the other phone modes (bootloader, recovery, or download)?
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Click to collapse
Unfortunately no, it just shows the HTC screen and reboots...

ambitionless said:
Unfortunately no, it just shows the HTC screen and reboots...
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Click to collapse
Even when you power it off, and then power it on holding the Power button and volume down?

computerslayer said:
Even when you power it off, and then power it on holding the Power button and volume down?
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Click to collapse
Volume down is broken, but volume up is working but does not do a thing. Problem is, I can not even power it off holding the power button. I had to pack it between a towel so the vibration at every reboot does not disturb me. Now it is laying here with empty battery and I tried to start it but I am getting the same symptoms...

Most likely another dead nand. Encryption is a bad idea on so many levels.
Beamed in by telepathy.

shivadow said:
Most likely another dead nand. Encryption is a bad idea on so many levels.
Beamed in by telepathy.
Click to expand...
Click to collapse
So I can throw it away?

Related

Terminal help

I'm very new to developing and I was experimenting with the terminal. I typed stop and hit the return key and my phone screen went black. I then performed a battery pull and now my phone will not start. Can somebody give me instructions on what I did and how to fix it? Any help is appreciated
Have you tried booting into HBoot
battery pull, hboot, recovery, restore backup. if that doesnt work then maybe try fastboot? do you know what that command is meant to do?
UPDATE: I held down the power and volume up buttons for about 5 seconds. The device vibrated, but the screen stayed black and now the LED is blinking orange. How do I proceed from here?
willstanners said:
battery pull, hboot, recovery, restore backup. if that doesnt work then maybe try fastboot? do you know what that command is meant to do?
Click to expand...
Click to collapse
I know that the "stop" command followed by an application will stop that application. I don't know what it does without an application after it
Kayhead996 said:
UPDATE: I held down the power and volume up buttons for about 5 seconds. The device vibrated, but the screen stayed black and now the LED is blinking orange. How do I proceed from here?
Click to expand...
Click to collapse
Have you tried a different battery? That doesn't seem to be a software issue.
Its the power button and volume down.
if nothing seems to be working then fastboot is probably your best option
hukel56 said:
Its the power button and volume down.
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Click to collapse
Nothing shows up when I try booting into HBoot. I tried power and volume up after and the LED kept blinking until I pulled out the battery
glevitan said:
Have you tried a different battery? That doesn't seem to be a software issue.
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Click to collapse
I tried a different battery and the same thing happened. Even before I ran into this problem, when I would hit that button combination this would happen. Does anybody know what power + volume up (not volume down) does?
Kayhead996 said:
UPDATE: I held down the power and volume up buttons for about 5 seconds. The device vibrated, but the screen stayed black and now the LED is blinking orange. How do I proceed from here?
Click to expand...
Click to collapse
Did you have some problems with the volume rocker, especially with the vol+ button, recently?
It's the same that would have happened if you held down vol+ and power.
Also, which operation did you stop?
No problems with the volume keys but my phone always did that if I held the power button and the volume up. And I didn't stop any process I just typed in "stop", and hit enter
Hm, I just did exactly what you did.
-Ran "stop" in a root shell
-Display went black
-Pulled the battery
-Booted it up again
Didn't have any problems with it.
As far as I know, the flashing orange light at boot is triggered by the debug mode (vol+ and power, but you can't do anything in it) or a corrupted bootloader.
However, a corrupted bootloader caused by this command is very unlikely, since it doesn't actually do anything to the device's partition table.
Did you do anything to the bootloader or anything related to that before you hit stop? You might have screwed it up in another way, maybe without even knowing since the device will run without a problem, even with a corrupted bootloader. Until you reboot, that is.
Anyway, I'm still guessing that you're just entering the debug mode for whatever reason.
I will try it with a battery that I know is working. The splash screen isn't showing up either so I think the Android OS was corrupted in some way. Also, if I do have a corrupted bootloader, how would I fix that?
Kayhead996 said:
Also, if I do have a corrupted bootloader, how would I fix that?
Click to expand...
Click to collapse
By sending it to HTC.
I don't really know if there are any JTAGs for the DHD.
Tried using a battery that I know works. No luck. I tried booting the phone up and booting into HBoot, but nothing happened

[SOLVED] Possible Brick

I flashed @Fenny's deodexed m8 stock rom. During the flash the phone rebooted to the splash screen. Now the phone will not turn off when holding the power button. I confirmed the hash sum before flashing. Flashed through TWRP 2.7.0.2. Any help is GREATLY appreciated. I need to know how to turn my phone off (without adb since I'm at work). From there I can get back to recovery and restore the stock ROM.
VolcanicSkunk said:
I flashed @Fenny's deodexed m8 stock rom. During the flash the phone rebooted to the splash screen. Now the phone will not turn off when holding the power button. I confirmed the hash sum before flashing. Flashed through TWRP 2.7.0.2. Any help is GREATLY appreciated. I need to know how to turn my phone off (without adb since I'm at work). From there I can get back to recovery and restore the stock ROM.
Click to expand...
Click to collapse
Try holding the phone close to a light source then try to reboot it. Reboot it holding the Volume down key so it reboots into the bootloader.
SmiLey497 said:
Try holding the phone close to a light source then try to reboot it. Reboot it holding the Volume down key so it reboots into the bootloader.
Click to expand...
Click to collapse
Do you know about how long I should hold down the buttons? I have held it under a florescent light that is directly over my desk for a couple of minutes while doing that and it doesn't do anything.
VolcanicSkunk said:
Do you know about how long I should hold down the buttons? I have held it under a florescent light that is directly over my desk for a couple of minutes while doing that and it doesn't do anything.
Click to expand...
Click to collapse
It should happen after about 10 seconds. The reason for light source is because HTC doesn't want the phone to reboot in your pocket, etc ...
SmiLey497 said:
It should happen after about 10 seconds. The reason for light source is because HTC doesn't want the phone to reboot in your pocket, etc ...
Click to expand...
Click to collapse
Whelp. Holding under the light source seems to do nothing. This is what I was afraid would happen if I bought a phone that didn't have a removable battery. :/ Are there any other methods that might work? I am downloading adb right now.
VolcanicSkunk said:
Whelp. Holding under the light source seems to do nothing. This is what I was afraid would happen if I bought a phone that didn't have a removable battery. :/ Are there any other methods that might work? I am downloading adb right now.
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Click to collapse
IDK that's always worked for me. Try holding the power button down harder maybe, I know it sits a little flush and you may not be pressing it down fully.
Great Success!!!
Okay. Finally got it to work. I had to hold volume up + power to get the phone to reboot. When the screen turned black I changed to the volume down while still holding the power button. This booted me to HBOOT. Then I was able to select recovery and boot there just fine. I am now restoring to my stock backup.
@SmiLey497 Thanks so much for your help! Your fast replies and explanation helped a lot! :good:
I think that I now need to go home and change my pants. Lol!
EDIT: Stock backup booted perfectly. No more paperweight.
VolcanicSkunk said:
Okay. Finally got it to work. I had to hold volume up + power to get the phone to reboot. When the screen turned black I changed to the volume down while still holding the power button. This booted me to HBOOT. Then I was able to select recovery and boot there just fine. I am now restoring to my stock backup.
@SmiLey497 Thanks so much for your help! Your fast replies and explanation helped a lot! :good:
I think that I now need to go home and change my pants. Lol!
Click to expand...
Click to collapse
My pleasure.

stuck on start up screen

after flashing this rom and gapps [ROM][AOSP][4.4.4][Unofficial] Beanstalk 4.4.065 [10-8-14][ALL M8] it started up and is now stuck on the start up screen and every thing i try doesnt work to get it to recovery or bootloader screen i hope some one can help me get my phone back
STANC1 said:
after flashing this rom and gapps [ROM][AOSP][4.4.4][Unofficial] Beanstalk 4.4.065 [10-8-14][ALL M8] it started up and is now stuck on the start up screen and every thing i try doesnt work to get it to recovery or bootloader screen i hope some one can help me get my phone back
Click to expand...
Click to collapse
Hold down the power botton +vol. up for about 20 seconds. When the screen goes black switch holding vol. up to holding in vol. down.
You should boot into fastboot.
STANC1 said:
after flashing this rom and gapps [ROM][AOSP][4.4.4][Unofficial] Beanstalk 4.4.065 [10-8-14][ALL M8] it started up and is now stuck on the start up screen and every thing i try doesnt work to get it to recovery or bootloader screen i hope some one can help me get my phone back
Click to expand...
Click to collapse
If you're not on 4.4.4 firmware you should update to it. It's already a well known fact that running ROMs with out dated firmware WILL result in excessively long bootup times(10mins + ) .
xunholyx said:
Hold down the power botton +vol. up for about 20 seconds. When the screen goes black switch holding vol. up to holding in vol. down.
You should boot into fastboot.
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Click to collapse
ok i held up and down button for over a minute and nothing happened its still stuck on start up screen
BerndM14 said:
If you're not on 4.4.4 firmware you should update to it. It's already a well known fact that running ROMs with out dated firmware WILL result in excessively long bootup times(10mins + ) .
Click to expand...
Click to collapse
my firmware was up to date
STANC1 said:
ok i held up and down button for over a minute and nothing happened its still stuck on start up screen
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Click to collapse
Who said anything about holding the up and down button.
Press volume UP and Power for 10seconds, once the screen goes dark immediately press Volume Down to go into bootloader.
STANC1 said:
ok i held up and down button for over a minute and nothing happened its still stuck on start up screen
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Click to collapse
Not up and down. power and volume up. Hold them both down for 20seconds
BerndM14 said:
Who said anything about holding the up and down button.
Press volume UP and Power for 10seconds, once the screen goes dark immediately press Volume Down to go into bootloader.
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Click to collapse
ok di that screen went black and started up and wouldnt go into recovery it just started and went black
STANC1 said:
ok di that screen went black and started up and wouldnt go into recovery it just started and went black
Click to expand...
Click to collapse
Read post #4
STANC1 said:
ok di that screen went black and started up and wouldnt go into recovery it just started and went black
Click to expand...
Click to collapse
Then just try it again.
Did it actually start up again or just shut itself off? if so you can still just press Volume Down + Power to get into bootloader.
BerndM14 said:
Then just try it again.
Did it actually start up again or just shut itself off? if so you can still just press Volume Down + Power to get into bootloader.
Click to expand...
Click to collapse
it shut off and then started up but i couldnt get it to go into recovery at all
STANC1 said:
it shut off and then started up but i couldnt get it to go into recovery at all
Click to expand...
Click to collapse
Once it reboots you won't really be able to get in, well I couldn't when I tried. As soon as the screen goes dark you should immediately have the volume down key pressed, I'm talking about a second at most in between.
If the phone is completely off it's easy enough to just hold volume down and power for a couple of seconds until it goes into bootloader. When you do the hard reset you have to hold the power button and slide down to volume down quickly before it boots up.
You didn't still have fastboot checked in the settings did you?
BerndM14 said:
Once it reboots you won't really be able to get in, well I couldn't when I tried. As soon as the screen goes dark you should immediately have the volume down key pressed, I'm talking about a second at most in between.
If the phone is completely off it's easy enough to just hold volume down and power for a couple of seconds until it goes into bootloader. When you do the hard reset you have to hold the power button and slide down to volume down quickly before it boots up.
You didn't still have fastboot checked in the settings did you?
Click to expand...
Click to collapse
ok no i got it off and it wont go back on as for fastboot i cant tell if it is settings
BerndM14 said:
Once it reboots you won't really be able to get in, well I couldn't when I tried. As soon as the screen goes dark you should immediately have the volume down key pressed, I'm talking about a second at most in between.
If the phone is completely off it's easy enough to just hold volume down and power for a couple of seconds until it goes into bootloader. When you do the hard reset you have to hold the power button and slide down to volume down quickly before it boots up.
You didn't still have fastboot checked in the settings did you?
Click to expand...
Click to collapse
OH SH*T! I still have mine checked. It doesn't work any more for me (normal boot times), but I haven't been unchecking it when messing with stuff because I'm not realizing/ forgetting that it is on.
I should probably fix that before I get myself into trouble.:good:
xunholyx said:
OH SH*T! I still have mine checked. It doesn't work any more for me (normal boot times), but I haven't been unchecking it when messing with stuff because I'm not realizing/ forgetting that it is on.
I should probably fix that before I get myself into trouble.:good:
Click to expand...
Click to collapse
last time i had it checked and i belive i unchecked it but now it sounds like im screwed since i can get it into boot loader and all it does it come on and go like its starting up and then shuts down
STANC1 said:
last time i had it checked and i belive i unchecked it but now it sounds like im screwed since i can get it into boot loader and all it does it come on and go like its starting up and then shuts down
Click to expand...
Click to collapse
Well another method to try that worked for me when my device hung up, connect to PC, and use adb reboot bootloader to have it rebooted into bootloader.
BerndM14 said:
Well another method to try that worked for me when my device hung up, connect to PC, and use adb reboot bootloader to have it rebooted into bootloader.
Click to expand...
Click to collapse
ok does it work when the phone is off i cant seem to get it long enough to do much of anything
STANC1 said:
ok does it work when the phone is off i cant seem to get it long enough to do much of anything
Click to expand...
Click to collapse
I'm just curious, was your phone fully charged when you were flashing the ROM? It sounds like a battery problem, but I could be wrong.
Always make sure you have lots of battery before flashing anything. The way it won't stay on is really weird. You could try the ROM's forum. Maybe you might find an answer there. Sorry.
xunholyx said:
I'm just curious, was your phone fully charged when you were flashing the ROM? It sounds like a battery problem, but I could be wrong.
Always make sure you have lots of battery before flashing anything. The way it won't stay on is really weird. You could try the ROM's forum. Maybe you might find an answer there. Sorry.
Click to expand...
Click to collapse
no the battery is fully charged whe do i find the rom forum at
STANC1 said:
no the battery is fully charged whe do i find the rom forum at
Click to expand...
Click to collapse
Where did you download the ROM from? You can probably figure it out by reading your original post.

Can't get into bootloader

When I power on my m8 it gets frozen on htc one screen.
when i press power+volume down it just simply power on
Please help.
Do this:
1) Hold power+vol up for a minute or so, to force a reboot
2) The moment the screen goes dark to reboot (but before the HTC logo screen appears - you actually have about 3 seconds to do this), let go of those buttons, and start holding vol down only. Don't let go until you see bootloader.
3) If you fail to get into bootloader, you probably just got the timing wrong (either started pressing vol down too late, or let go too early). Just repeat steps 1 and 2, until you get it right.
Nothing happens holding power+vol up
redpoint73 said:
Do this:
1) Hold power+vol up for a minute or so, to force a reboot
2) The moment the screen goes dark to reboot (but before the HTC logo screen appears - you actually have about 3 seconds to do this), let go of those buttons, and start holding vol down only. Don't let go until you see bootloader.
3) If you fail to get into bootloader, you probably just got the timing wrong (either started pressing vol down too late, or let go too early). Just repeat steps 1 and 2, until you get it right.
Click to expand...
Click to collapse
Nothing happens holding power+vol up
ssahibs said:
Nothing happens holding power+vol up
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Click to collapse
The phone is stuck on the HTC logo screen currently, when you try to do it? And you are holding it a minute or more?
redpoint73 said:
The phone is stuck on the HTC logo screen currently, when you try to do it? And you are holding it a minute or more?
Click to expand...
Click to collapse
yes
ssahibs said:
yes
Click to expand...
Click to collapse
I've never seen this fail to work, except with vol rocker broken. Do you have any reason to believe that is the case (vol rock is broken)?
redpoint73 said:
I've never seen this fail to work, except with vol rocker broken. Do you have any reason to believe that is the case (vol rock is broken)?
Click to expand...
Click to collapse
How can i check now?
Is there any way to access recovery without starting the phone?
ssahibs said:
How can i check now?
Click to expand...
Click to collapse
It would have been broken (or was malfunctioning) before. It didn't suddenly break.
If you've never had any problems with the vol rocker, its probably fine.
Try charging the phone for a few hours, then try again. Try the button sequence with the charger attached.
You can also try letting the battery run out. Then after that, charge it and try holding power+vol down.
redpoint73 said:
It would have been broken (or was malfunctioning) before. It didn't suddenly break.
If you've never had any problems with the vol rocker, its probably fine.
Try charging the phone for a few hours, then try again. Try the button sequence with the charger attached.
You can also try letting the battery run out. Then after that, charge it and try holding power+vol down.
Click to expand...
Click to collapse
Is there any way to access recovery without starting the phone?
ssahibs said:
Is there any way to access recovery without starting the phone?
Click to expand...
Click to collapse
No. There is no way to do anything, unless you can either boot to OS or bootloader.
You have to keep trying to get to bootloader, one way or another. Its really your only option.
What happens if you just hold power (for a minute or so)?
redpoint73;6955700 9 said:
No. There is no way to do anything, unless you can either boot to OS or bootloader.
You have to keep trying to get to bootloader, one way or another. Its really your only option.
What happens if you just hold power (for a minute or so)?
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Click to collapse
When I hold only power button sometime it restarts and sometime nothing happens

htc 10 keeps shutting off

when i try to turn on my htc 10 it turns on for less than a second then immediately shuts off. also when its charging it repeatedly turns on and off. is there a fix for this?
twistedominoes said:
when i try to turn on my htc 10 it turns on for less than a second then immediately shuts off. also when its charging it repeatedly turns on and off. is there a fix for this?
Click to expand...
Click to collapse
Yes, take it for repairs.
twistedominoes said:
when i try to turn on my htc 10 it turns on for less than a second then immediately shuts off. also when its charging it repeatedly turns on and off. is there a fix for this?
Click to expand...
Click to collapse
It seems either or both are kaput:
- battery
- charging system
Rolo42 said:
It seems either or both are kaput:
- battery
- charging system
Click to expand...
Click to collapse
I think it's because I flashed the wrong ruu
twistedominoes said:
I think it's because I flashed the wrong ruu
Click to expand...
Click to collapse
Can you boot to download mode?
yldlj said:
Can you boot to download mode?
Click to expand...
Click to collapse
no
twistedominoes said:
I think it's because I flashed the wrong ruu
Click to expand...
Click to collapse
Why do you think you flashed the wrong RUU?
Why do you think flashing had anything to do with the device's current behavior?
Rolo42 said:
Why do you think you flashed the wrong RUU?
Why do you think flashing had anything to do with the device's current behavior?
Click to expand...
Click to collapse
I had clicked something when I did it but I cant remember what
twistedominoes said:
I had clicked something when I did it but I cant remember what
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Click to collapse
Very unlikely as it wouldn't even flash if it doesn't match your CID
yldlj said:
Very unlikely as it wouldn't even flash if it doesn't match your CID
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Click to collapse
then idk I cant even boot to download mode
twistedominoes said:
then idk I cant even boot to download mode
Click to expand...
Click to collapse
Have you tried holding volume down and power button?
yldlj said:
Have you tried holding volume down and power button?
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Click to collapse
is it possible I can post a video?
yldlj said:
Have you tried holding volume down and power button?
Click to expand...
Click to collapse
is it possible for me to post a video?
yldlj said:
Have you tried holding volume down and power button?
Click to expand...
Click to collapse
posted twice on accident
twistedominoes said:
is it possible I can post a video?
Click to expand...
Click to collapse
Not sure
twistedominoes said:
I had clicked something when I did it but I cant remember what
Click to expand...
Click to collapse
Stuff like this is why "technical support" is the way that it is.
OK, so we have no idea what you did since you're not telling us. Help us help you.
How long are you letting it sit and reboot (and leave it plugged into the charger)? The phone will do this after RUU, give it 20 mins or so before interacting with the device. To reach download mode, hold the power button and volume down button, after phone vibrates, release the power button and after menu displays, release volume down button. If this doesn't work, hold all three buttons until after back/recent buttons blink and device reboots.
What--EXACTLY--did you do before this happened? Which variant is your phone? Version? File(s) you used?
Rolo42 said:
Stuff like this is why "technical support" is the way that it is.
OK, so we have no idea what you did since you're not telling us. Help us help you.
How long are you letting it sit and reboot (and leave it plugged into the charger)? The phone will do this after RUU, give it 20 mins or so before interacting with the device. To reach download mode, hold the power button and volume down button, after phone vibrates, release the power button and after menu displays, release volume down button. If this doesn't work, hold all three buttons until after back/recent buttons blink and device reboots.
What--EXACTLY--did you do before this happened? Which variant is your phone? Version? File(s) you used?
Click to expand...
Click to collapse
I don't remember what I did
twistedominoes said:
I don't remember what I did
Click to expand...
Click to collapse
Take it for repairs.
yldlj said:
Take it for repairs.
Click to expand...
Click to collapse
now its stuck on white screen of death
twistedominoes said:
now its stuck on white screen of death
Click to expand...
Click to collapse
I'll say this one more time. Take it back for repairs.

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