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My friend is running CM 7 on his Tmobile G2.
He was describing that yesterday was acting weird with market downloads.
Here is what he he emailed me on what happened.
the phone was acting normal throughout my day until the evening towards the night, i noticed it failed to finish downloading the update for google earth along with google maps. the phone was fine, and then i pulled it out of my pocket a few times and saw multiple times that it was randomly turned off. i would turn it back on and it would still give me the same issue. when i got home and plugged it in to charge, it would boot and then get to the main home screen telling me that google maps is downloading to update. however the update would be frozen, and a few seconds later the phone would freeze altogether, forcing me to turn it off by pulling out the battery. this happened about 4 times, and now has reached the point that it has become a brick and refuses to turn on or show the charging light
any suggestions on what might be wrong with the phone? Thanks in advance. Im running Cm7 on my phone and never experienced this issue.
same happend to me 3days ago, phone running then freezed... bootloop after batterypull... recovery worked for 2 times but had problems with flashing new rom/backing up -> errors with cache partition...
after 4hours of letting it stay off -> it wont turn on again und wont charge (no LED)
tried it with another dz battery+charger... no change... i wrote htc and they answered within 1hr that i have to send it in without battery...
i guess its a known problem (or why wouldnt they want to have me sending in charger+battery .. if its a power-on problem..)
there are semibrick threads here and in other forums.. but they all don't suffer from the power on problem... so i guess i did the right thing sending it in
edit: never had heat issues, never had random reboots, no overclock, no indication of an update from any app did any harm to my phone, running cm7 for 3 weeks without any problems, no hboot flash, no radio flash ... nothing that would indicate a risk of brick (according to guides & forum threads)... first htc that ever failed for me ;(
Thanks for the reply. I will forward it to my friend. I think he is going to try to exchange it at the store and if it all fails we are going to try HTC.
have any of you tried to boot into recovery? did you have eng-hboot on your devices? go to #g2root
its complete dead as in dead... no LED light, no turn on, no hboot mode (or what its called when you press vol+power key).... i dont have a g2 but a unbranded european dz.. hboot and radio was never touched by me
Similar thing happened to me. My phone kept frozing on me running cm7..was fine for a week though.
So I booted into recovery..wiped cache,factory reset flashed another rom got bunch of erros recovery thing rebooted stuck i n htc logo for like 20min yanked out battery rebooted and it never rebooted back. No hboot,no nothing.
My light indicator still worked though but no hboot or anything.. got a new one now have to send the old one back to tmobile but I'm scared that they're gonna charge me for removing void stickers.
Even though I checked twice that removing void sticker won't avoid warranty according to tmobile customer chat sevice..
So I'm thinking about swiping out the sticker that contains serial number and such on back of our phone with the old one and tell them the new one came without a void sticker lolol
Sorry I got way off topic rofl..
Sent from my HTC Vision using Tapatalk
We went to the store today and exchanged it for another g2. The guy didnt ask any questions and exchanged it happily for a new one.
This very same thing happened to me today. Updated to CM 7.0.3 from 7.0.1 and the phone was freezing when installing items from the market. Pulled the battery and the phone was stuck on the boot animation. Pulled the battery again, and now it will not start at all. No charging light, no nothing. Had more than 50% charge, and now it seems entirely unresponsive. I can't use the power w/ volume button technique either, because the phone does not respond.
Seems like somehow I have bricked the phone, or the phone just coincidentally died just after updating to CM 7.0.3? (seems unlikely)
just a short update on my case:
i got the mobile back from HTC repairs.
they exchanged my "mainboard" (changed IMEI) under warranty.
i don't know what emmc chip i had before cause it died so fast, but my usb deviceIDs changed completely and are now simmilar to the ones in the cm wiki.
my current emmc is now:
$ cat /sys/devices/platform/msm_sdcc.2/mmc_host/mmc0/mmc0:0001/name
SEM04G
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might help ppl.
So... maybe someone else can help me out here. My phone started doing this really cool thing about a week ago where it will just shut off out the blue. I've been scouring Google for similar problems, but cannot find anything. Lots of people complaining about reboots or sleep of death, but not hard shut downs. I don't have to pull the battery to reboot or anything, and it's not restarting, it just shuts off.
Sometimes it will only do it once or twice a day, other times it will do it 5+ times an hour. There seems to be no pattern to it either. Sometimes I will just pick up my phone and its off. Sometimes I will be listening to music with it in my pocket and it goes out. Quite a few times I've been texting or something and watched it just shut off.
It was right around when I flashed AOKP M5, so I assumed it might be that. I tried a new kernel first, which didn't help. Today I flashed MIUI, hoping it would fix my problem, but nope. Still getting reboots. So it does not seem ROM related.
Anything else I should try before trying to get my phone replaced? Who would the warranty even be through. I bought the phone from Amazon wireless. Them? Verizon? Samsung?
go back to complete stock, then see if the problem occurs
Maybe try using the samsung stock rom, without root. If you still have the problem, I think you should contact amazon. Be sure to reset the flash counter before you send it away
Sent from my GT-9100 using ICS Remix pro AOKP
There isn't a flash counter on the GNex.
Hello,
So I bought a G3 the day before yesterday and yesterday was my first day with it, and for that first day my phone had shutdown twice on its own. The first time was when my phone was lying on the bed and doing nothing, it had around 50% battery and was not hot or anything.
The second time was this night i don't know when, i have put my G3 on the charger and went to sleep i woke up and it had shutdown.
I didn't made factory reset when i got i from the box which i will when i come home from work and hopefully this will fix it, but does anyone have a problem like that? If is something serious i will be disappointed to return the phone.
p.s. My previous phone was galaxy s2 and had this king of problem only with custom roms and kernels, but i have not put anything on the G3 yet, except activating the developers options and had switched it to ART and the first time the phone had shutdown i thought that the art was the issue and switched it back to dalvik, the second time though was on dalvik.
Dredd90 said:
Hello,
So I bought a G3 the day before yesterday and yesterday was my first day with it, and for that first day my phone had shutdown twice on its own. The first time was when my phone was lying on the bed and doing nothing, it had around 50% battery and was not hot or anything.
The second time was this night i don't know when, i have put my G3 on the charger and went to sleep i woke up and it had shutdown.
I didn't made factory reset when i got i from the box which i will when i come home from work and hopefully this will fix it, but does anyone have a problem like that? If is something serious i will be disappointed to return the phone.
p.s. My previous phone was galaxy s2 and had this king of problem only with custom roms and kernels, but i have not put anything on the G3 yet, except activating the developers options and had switched it to ART and the first time the phone had shutdown i thought that the art was the issue and switched it back to dalvik, the second time though was on dalvik.
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Click to collapse
I have the exact same problem. The past few days when I go to bed and wake up in the morning, the phone has shut itself off. I haven't rooted or installed any custom roms.
I would advise you both to take a factory reset, only install apps you need for a few days and see if the problem persists, if it doesn't install your apps back one by one as it may well be a particular app causing the reboots.
If you still get reboots after the reset and with no apps installed then you may have to take the phone back to swap it.
Lennyuk said:
I would advise you both to take a factory reset, only install apps you need for a few days and see if the problem persists, if it doesn't install your apps back one by one as it may well be a particular app causing the reboots.
If you still get reboots after the reset and with no apps installed then you may have to take the phone back to swap it.
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Click to collapse
Yes as I said in the first post the factory format and hard reset will be the first thing that will be done as soon I am at home. About the apps i have pretty much basic apps (facebook, messenger, soundcloud, etc) all from the market except smashhit of which i have the apk and installed from the internal memory.
Except those apps I have 2 mp3s and some wallpapers and nothing else, becouse when i got my phone it was late on the evening and i had no time to do anything else. So the phone is pretty much out off the box and I was verry frustrated when the secound shutdown happened, becouse i tought the first was from the ART runtime.
Anyway today I will have more time to spend on the phone and we will see what will happend.
p.s. The phone does not reboots, just shuts off.
Dredd90 said:
Yes as I said in the first post the factory format and hard reset will be the first thing that will be done as soon I am at home. About the apps i have pretty much basic apps (facebook, messenger, soundcloud, etc) all from the market except smashhit of which i have the apk and installed from the internal memory.
Except those apps I have 2 mp3s and some wallpapers and nothing else, becouse when i got my phone it was late on the evening and i had no time to do anything else. So the phone is pretty much out off the box and I was verry frustrated when the secound shutdown happened, becouse i tought the first was from the ART runtime.
Anyway today I will have more time to spend on the phone and we will see what will happend.
p.s. The phone does not reboots, just shuts off.
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Is it definitely off or is the phone just stuck on a black screen? It is quite common on some devices when something is not quite right for the kernel to be unable to wake the phone up, the phone is still technically on but stuck in deep sleep.
does holding the power button for 2 seconds turn it on? or do you have to hold it for say 7-8 seconds?
Lennyuk said:
Is it definitely off or is the phone just stuck on a black screen? It is quite common on some devices when something is not quite right for the kernel to be unable to wake the phone up, the phone is still technically on but stuck in deep sleep.
does holding the power button for 2 seconds turn it on? or do you have to hold it for say 7-8 seconds?
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It is definetly shut down around 2 seconds(the normal time to hold the power button to turn on) it turns on and work perfectly and does not show anything suspicious in its behavior, it's super fast, not laggy and etc, may be a little high on ram consumptions but with this havy skin i think it is normal or could not be normal idk, the ram consumptions go from about 1,2GB the lowest i have seen to up to 2,3 the highes i have seen.
Anyway about the shut off think yes defenetly 100% sure it is off, it happend again a while ago and i thoght the same thing may be it si deep asleep even i had chacked the weather 10 min ago and call myself from a friends phone and the operator said that the phone is off or i am somewhere without network covarage.
i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft
mandrive said:
i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft
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If you have to remove the battery to get it to restart then its not actually shut off, its just stuck in deep sleep! which is usually caused by a bad app.
Yes if you have to remove the battery the problem is different, i just have to push the power button and it boots right away after it have shuted off by its self........
i didnt have this issue with my 855. but i did a factory reset after i got the phone just for the hell of it
So it's reset time i finally have some time to the some staff on the phone so hopefully everything will be fine. I will post if this fix or not the problem to inform the other people in this thread.
Dredd90 said:
So it's reset time i finally have some time to the some staff on the phone so hopefully everything will be fine. I will post if this fix or not the problem to inform the other people in this thread.
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did you have any luck with the problem? I have the same issue, performed a factory reset and restored, hopefully it will fix too..
Hi all!
I have and have had the same problem and think I've pinpointed the problem to Google Search but can't 100% confirm it yet. I didn't do a factory reset when I got the phone and it shutdown during the night. I did a factory reset, made sure it got enough time to update everything properly. Problem was gone and worked fine. HOWEVER, the phone kept asking me which home screen I prefer at random times when I hit the home button. With random I mean like 4+ times per day. I searched the net and found a threat saying that a guy with a G2 solved the problem by removing Google Search updates. So I decided to do just that and get the factory version back and the questions disappeared but guess what, the phone shut down the following night.
Any takers or might this just be random? Note that it was working fine for three days with the updated Google Search and shutdown the first night after the downgrade.
So I did hard reset and so far so good the phone had not shutted down itself, and I updated everything which need to be updated (mentioning this for the guy with the upper post). So far so good I will keep you in touch if something goes bad...
Dredd90 said:
So I did hard reset and so far so good the phone had not shutted down itself, and I updated everything which need to be updated (mentioning this for the guy with the upper post). So far so good I will keep you in touch if something goes bad...
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Click to collapse
Let me know if you also encounter the problem with the home screen questions! :good:
Good luck!
mandrive said:
i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft
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Had you enabled ART instead of Dalvik ?
turt said:
Had you enabled ART instead of Dalvik ?
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whether the use of ART
The problem will be resolved?
I suggest take it to your dealer and get it replaced asap. I've seen lots of returned phones(my job at XXXXXXX company ) with the same issue, and as long as the defect is reproducible the dealer will give you a new phone. If it's outa replacement period then they'll probably repair it.
aaaaaaaaaaaaaaaaaaaaand shut down again but this time it took quite a bit time longer to shut off by its self so i tought the problem was fixed, but it's not, so i am going to the store which i buy it from to replace the device.....
Does this also happen with the korean models?
Twice this week my alarm didn't go off (luckily I set a backup today) because sometime throughout the night something happened. When I woke up the phone was frozen on the yellow Sprint Spark startup screen. I needed to pull the battery and everything started up fine. I updated to Lollipop about 2 weeks ago which is where I'm guessing the issues stem from.
Is there anything I should try other than restoring to factory and starting over? I'd prefer to not have to wipe everything from my phone but these issues are becoming problematic. I am not rooted.
Thanks.
You answered your own question. You need to try a factory reset. Problems happen when you upgrade to new software without wiping.
dschachm said:
You answered your own question. You need to try a factory reset. Problems happen when you upgrade to new software without wiping.
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Dschachm is correct. Then if you root and install TWRP you can back it up with all of your apps and data. So if there is ever a problem again, just restore and done.
So I ended up doing a factory reset and while the phone certainly started running faster with better battery performance after the reset I'm still having this issue. I would say it occurs 2-3 times a week. It has only occurred overnight which is typically when I charge my phone so I'm pretty sure it is related to being left connected to the charger. The majority of the times I will wake up with a dim yellow Sprint screen and everything else frozen though occasionally the screen will be black with the led notification light red. In both situations the screen will not respond to any button pushes or holds and I need to pull the battery and then everything will start up fine.
Does anybody have any suggestions here on what I should do? I guess I can try and restore one more time and see but I don't really know why it would be different and it is certainly a pain to keep restoring the phone and losing all my settings. I definitely don't want to root now since I believe that voids the warranty and if I can't figure anything out with this I'll certainly be requesting a new phone from Sprint. Before I start dealing with Sprint though I thought I would check here first. Through all my searches on the internet I haven't seen anyone else complaining about this problem.
Thanks.
I've gotten the sprint yellow screen and nothing else.phone doesn't turn on? When I try turn it on after removing batteryou I get the android figure and phone turns off? How can I reboot or start the phone..?and can I save my contacts?
I was just wondering if anyone else has an issue with their Note 4 rebooting randomly with no external input. This started happening with the Android 6.0 update both on the download from here and the AT&T official release, Any Ideas? I've already purchased a new battery due to a separate issue, any idea?
I had the same problem. The phone would freeze and randomly reboot. Sometimes the system crashes and asked me for the typed-in password (not fingerprint). Sometimes when I charge the phone, and unplug the power cable, the charging led stays lit and the battery has to be pulled. I decided to switch the battery with my wife's Note 4 and see if the effects remained. So far I haven't had any problems after switching the battery, so I believe the battery may be the cause of all these issues. I'll keep you updated on the issues.
I'm back. The battery replacement didn't fix the reboots. I think my phone's hardware is permanently damaged. :crying:
have you downgraded?
and can you help me with my problem?[
AlexanderDAB said:
have you downgraded?
and can you help me with my problem?[
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I'm downgrading to stock 5.1.1 right now. I'll keep you updated. I placed an order for a Galaxy S7 Edge International Version (G935F) yesterday.
ajumatt said:
I'm downgrading to stock 5.1.1 right now. I'll keep you updated. I placed an order for a Galaxy S7 Edge International Version (G935F) yesterday.
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can you downgrade to Android 5.0.1 and help me with my problem?
its something completely different to this topic
I've been having the same issue, started about 2 weeks ago. phone would start being sluggish then if I continue tapping on screen, it'll reboot. At least once I saw it go into recovery & reinstall firmware(?). Another time it just sat at the bootloader screen waiting for software download or something till I took out the battery. Most likely it's a software issue related to 6.0 update or updates afterwards. taking out the SD card helped a bit.
but basically got annoyed & upgraded to LG V20 today. Coincidentally, there was another person at the AT&T store with a Note 4 having the same issue.
Mine just rebooted twice on me a while ago, first is emergency calls only now the reboots then what. And yes the slow charging is a problem too. MM got serious issue dam att
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app
adavis1201 said:
I was just wondering if anyone else has an issue with their Note 4 rebooting randomly with no external input. This started happening with the Android 6.0 update both on the download from here and the AT&T official release, Any Ideas? I've already purchased a new battery due to a separate issue, any idea?
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use wakelock its an app u get it from play store.it makes ur cpu always running.some how it fixes the problem of random reboots. dl it and set it to partial lock (the 5th option)
Same problem. Just started a few weeks ago. REALLY frustrating having to enter my password every 3-4 minutes. NEVER buying another Samsung, too many damn issues with this phone.
My reboots tend to happen once the phone goes below 60% battery. It's fine above 60%. Once it goes below 50%, the reboots tend to happen with any intense network activity. The phone will often go from 50% to 22%. I forgot what the 30's and 40's look like. I will try the Wakelock app.
Ugh. I posted about this a few weeks ago. It's started happening more frequently and will occasionally go into a boot loop or show 0% battery even though there's a charge.
Has anyone found any solution? I haven't tried wiping / resetting but I'm getting close to trying it.
Here is a cautionary tale for you. My completely stock, unroooted phone started acting the same exact way. On the 4th or 5th battery pull (to fix a frozen screen) it just crapped out. It's totally unresponsive. Deader than a door nail. Tried everything. The download mode, discharging by power button depression/battery removal, etc. Adb shell command does not detect it. Nor Odin. Computer throws up a qhsusb_bulk error when I plug it into pc. I have NO CLUE how to fix it & I am desperately seeking a solution. Please proceed wisely with your oddly acting phones & don't let this happen to you.
k.babymamma said:
Here is a cautionary tale for you. My completely stock, unroooted phone started acting the same exact way. On the 4th or 5th battery pull (to fix a frozen screen) it just crapped out. It's totally unresponsive. Deader than a door nail. Tried everything. The download mode, discharging by power button depression/battery removal, etc. Adb shell command does not detect it. Nor Odin. Computer throws up a qhsusb_bulk error when I plug it into pc. I have NO CLUE how to fix it & I am desperately seeking a solution. Please proceed wisely with your oddly acting phones & don't let this happen to you.
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Same issue. Just got off the phone with Samsung support, all possibility of having this particular phone with this particular issue sent in for evaluation has been suspended. Translation, they know it is an issue and will not stand by the changes they push to their products (latest OS). I am researching the prospect of legal action since THEY pushed the new OS against my request. Shouldn't that affect the warranty or coverage? Consulting my attorney friends as we speak. Will let you know. I am not sure how WakeLock will help, it is not going to sleep, it is repeatedly power cycling through a kernel process until the battery overheats or it reboots.
Same issue
Since Marshmallow, my 910A will get sluggish or freeze, shut down, sometimes reboot and sometimes just brick (temporarily). Sometimes--more often in recent days, I get a "dll_mmc read fail" message and the target that says do not stop downloading. No matter what I've tried--factory and soft resets, cache clearing, battery pull, replacement, and SD card switch, contacting AT&T and Samsung rep--it doesn't seem to change. This is a daily issue and becoming more frequent. Any suggestions or do I just need a new phone? Thank you.