LG G3 D855 shutsdown on its own - G3 Q&A, Help & Troubleshooting

Hello,
So I bought a G3 the day before yesterday and yesterday was my first day with it, and for that first day my phone had shutdown twice on its own. The first time was when my phone was lying on the bed and doing nothing, it had around 50% battery and was not hot or anything.
The second time was this night i don't know when, i have put my G3 on the charger and went to sleep i woke up and it had shutdown.
I didn't made factory reset when i got i from the box which i will when i come home from work and hopefully this will fix it, but does anyone have a problem like that? If is something serious i will be disappointed to return the phone.
p.s. My previous phone was galaxy s2 and had this king of problem only with custom roms and kernels, but i have not put anything on the G3 yet, except activating the developers options and had switched it to ART and the first time the phone had shutdown i thought that the art was the issue and switched it back to dalvik, the second time though was on dalvik.

Dredd90 said:
Hello,
So I bought a G3 the day before yesterday and yesterday was my first day with it, and for that first day my phone had shutdown twice on its own. The first time was when my phone was lying on the bed and doing nothing, it had around 50% battery and was not hot or anything.
The second time was this night i don't know when, i have put my G3 on the charger and went to sleep i woke up and it had shutdown.
I didn't made factory reset when i got i from the box which i will when i come home from work and hopefully this will fix it, but does anyone have a problem like that? If is something serious i will be disappointed to return the phone.
p.s. My previous phone was galaxy s2 and had this king of problem only with custom roms and kernels, but i have not put anything on the G3 yet, except activating the developers options and had switched it to ART and the first time the phone had shutdown i thought that the art was the issue and switched it back to dalvik, the second time though was on dalvik.
Click to expand...
Click to collapse
I have the exact same problem. The past few days when I go to bed and wake up in the morning, the phone has shut itself off. I haven't rooted or installed any custom roms.

I would advise you both to take a factory reset, only install apps you need for a few days and see if the problem persists, if it doesn't install your apps back one by one as it may well be a particular app causing the reboots.
If you still get reboots after the reset and with no apps installed then you may have to take the phone back to swap it.

Lennyuk said:
I would advise you both to take a factory reset, only install apps you need for a few days and see if the problem persists, if it doesn't install your apps back one by one as it may well be a particular app causing the reboots.
If you still get reboots after the reset and with no apps installed then you may have to take the phone back to swap it.
Click to expand...
Click to collapse
Yes as I said in the first post the factory format and hard reset will be the first thing that will be done as soon I am at home. About the apps i have pretty much basic apps (facebook, messenger, soundcloud, etc) all from the market except smashhit of which i have the apk and installed from the internal memory.
Except those apps I have 2 mp3s and some wallpapers and nothing else, becouse when i got my phone it was late on the evening and i had no time to do anything else. So the phone is pretty much out off the box and I was verry frustrated when the secound shutdown happened, becouse i tought the first was from the ART runtime.
Anyway today I will have more time to spend on the phone and we will see what will happend.
p.s. The phone does not reboots, just shuts off.

Dredd90 said:
Yes as I said in the first post the factory format and hard reset will be the first thing that will be done as soon I am at home. About the apps i have pretty much basic apps (facebook, messenger, soundcloud, etc) all from the market except smashhit of which i have the apk and installed from the internal memory.
Except those apps I have 2 mp3s and some wallpapers and nothing else, becouse when i got my phone it was late on the evening and i had no time to do anything else. So the phone is pretty much out off the box and I was verry frustrated when the secound shutdown happened, becouse i tought the first was from the ART runtime.
Anyway today I will have more time to spend on the phone and we will see what will happend.
p.s. The phone does not reboots, just shuts off.
Click to expand...
Click to collapse
Is it definitely off or is the phone just stuck on a black screen? It is quite common on some devices when something is not quite right for the kernel to be unable to wake the phone up, the phone is still technically on but stuck in deep sleep.
does holding the power button for 2 seconds turn it on? or do you have to hold it for say 7-8 seconds?

Lennyuk said:
Is it definitely off or is the phone just stuck on a black screen? It is quite common on some devices when something is not quite right for the kernel to be unable to wake the phone up, the phone is still technically on but stuck in deep sleep.
does holding the power button for 2 seconds turn it on? or do you have to hold it for say 7-8 seconds?
Click to expand...
Click to collapse
It is definetly shut down around 2 seconds(the normal time to hold the power button to turn on) it turns on and work perfectly and does not show anything suspicious in its behavior, it's super fast, not laggy and etc, may be a little high on ram consumptions but with this havy skin i think it is normal or could not be normal idk, the ram consumptions go from about 1,2GB the lowest i have seen to up to 2,3 the highes i have seen.
Anyway about the shut off think yes defenetly 100% sure it is off, it happend again a while ago and i thoght the same thing may be it si deep asleep even i had chacked the weather 10 min ago and call myself from a friends phone and the operator said that the phone is off or i am somewhere without network covarage.

i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft

mandrive said:
i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft
Click to expand...
Click to collapse
If you have to remove the battery to get it to restart then its not actually shut off, its just stuck in deep sleep! which is usually caused by a bad app.

Yes if you have to remove the battery the problem is different, i just have to push the power button and it boots right away after it have shuted off by its self........

i didnt have this issue with my 855. but i did a factory reset after i got the phone just for the hell of it

So it's reset time i finally have some time to the some staff on the phone so hopefully everything will be fine. I will post if this fix or not the problem to inform the other people in this thread.

Dredd90 said:
So it's reset time i finally have some time to the some staff on the phone so hopefully everything will be fine. I will post if this fix or not the problem to inform the other people in this thread.
Click to expand...
Click to collapse
did you have any luck with the problem? I have the same issue, performed a factory reset and restored, hopefully it will fix too..

Hi all!
I have and have had the same problem and think I've pinpointed the problem to Google Search but can't 100% confirm it yet. I didn't do a factory reset when I got the phone and it shutdown during the night. I did a factory reset, made sure it got enough time to update everything properly. Problem was gone and worked fine. HOWEVER, the phone kept asking me which home screen I prefer at random times when I hit the home button. With random I mean like 4+ times per day. I searched the net and found a threat saying that a guy with a G2 solved the problem by removing Google Search updates. So I decided to do just that and get the factory version back and the questions disappeared but guess what, the phone shut down the following night.
Any takers or might this just be random? Note that it was working fine for three days with the updated Google Search and shutdown the first night after the downgrade.

So I did hard reset and so far so good the phone had not shutted down itself, and I updated everything which need to be updated (mentioning this for the guy with the upper post). So far so good I will keep you in touch if something goes bad...

Dredd90 said:
So I did hard reset and so far so good the phone had not shutted down itself, and I updated everything which need to be updated (mentioning this for the guy with the upper post). So far so good I will keep you in touch if something goes bad...
Click to expand...
Click to collapse
Let me know if you also encounter the problem with the home screen questions! :good:
Good luck!

mandrive said:
i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft
Click to expand...
Click to collapse
Had you enabled ART instead of Dalvik ?

turt said:
Had you enabled ART instead of Dalvik ?
Click to expand...
Click to collapse
whether the use of ART
The problem will be resolved?

I suggest take it to your dealer and get it replaced asap. I've seen lots of returned phones(my job at XXXXXXX company ) with the same issue, and as long as the defect is reproducible the dealer will give you a new phone. If it's outa replacement period then they'll probably repair it.

aaaaaaaaaaaaaaaaaaaaand shut down again but this time it took quite a bit time longer to shut off by its self so i tought the problem was fixed, but it's not, so i am going to the store which i buy it from to replace the device.....

Does this also happen with the korean models?

Related

Why I want to throw my precious lg g3 into the ocean...

Hello everyone! ( i know that there are some other topics about this problem but no one seems to have answered them)
My lg g3 d855 ( the international model) isn't rooted and there aren't any modifications I've made on it.
I've bought 2014 on the 10 of september.
I was worried about the problem that causes the phone to shut down or restart and after one month of pure fun and no problems I've experienced one shut down. Since then only 4 or 5 shutdowns.
About 4 5 days ago, when i tried to send a snapchat image just as I was pressing the button to make a picture the phone restarted. I then tried this same operation 2 3 times and the same happened. After that it got ok but that was enough for me. Now without wasting your time so much explaining everything I must say that since then the phone restarted about 20 30 ties and shuted down without me being able to start again unless i remove the battery around 10 times. This primarily happens when i use the camera of the phone no matter what camera it is ( google camera, defualt camera app, snapchat etc.).It usually happens when i touch the button to make a picture but not always, sometimes it happens as soon i launch the camera app, sometimes i make pictures without getting the phone restarted. It also shuts down or restarts when i open the app to view an image or make some other operation but primarily it is when i use the camera. This problem i think gets more often when I am outside not in the house but i haven't noticed any difference. I highly doubt that it is from heat . I even tried blocking the sensor for light but it's not it.Also from few months when i make a call and and try to use internet or google while i'm talking with someone the phone often restarts or shuts down. So these are my problems. I hope that i haven't bored you .
no remove the battery 10 times but the shut down that happened
Oh oh Oh . I also forgot to mention that when the phone restarts after it has crashed lets imagine that i have 30% battery capacity after it has restarted it shows f.e. 9% and it will keep show this unless i remove the battery and the it show f.e 27. Also the battery life on this phone is pretty terrible. For 3 hours usage on wifi with 100% the battery drains
Your phone is bugged. As it happens mostly when you use camera, it may be the problem. What do you do before you take photos/videos?
Has your phone been in water?
I would do factory reset. If it still occurs, I would send it to LG. That is not normal behaviour for G3.
Battery consumes faster if you have ton of apps running, brightness is at 100% and you are in bad reception area.
Factory reset.
Don't make three posts in succession.
You happy. We happy :good:
Well thanks for the replys. Today my g3 restarted around 10 times and it isnt only tge xamera though. It restarted on google search on voice recoeder it restarted and never turned off again as it only showed the start screen. "lg lifes good" (with you it isn't ) i love my phone but.... Ut restarts now on everything. I havent dropped it is the spigen slim armor case. I havent wet it. I clean it almost everyday. When it restarts the battery indicator gets crazy. Maybe factory reset but so much more work to install all rhe apps again pfff.i also use on 100 brightness only outdoors.
discoverymen1999 said:
Well thanks for the replys. Today my g3 restarted around 10 times and it isnt only tge xamera though. It restarted on google search on voice recoeder it restarted and never turned off again as it only showed the start screen. "lg lifes good" (with you it isn't ) i love my phone but.... Ut restarts now on everything. I havent dropped it is the spigen slim armor case. I havent wet it. I clean it almost everyday. When it restarts the battery indicator gets crazy. Maybe factory reset but so much more work to install all rhe apps again pfff.i also use on 100 brightness only outdoors.
Click to expand...
Click to collapse
Your on Lollipop right?
itsbighead said:
Your on Lollipop right?
Click to expand...
Click to collapse
Yes yes
Factory reset. If you're not rooted with a custom recovery, it really is your only troubleshooting option at this point.

LG G3 D855 - Rebooting when not charging

I have an odd problem with my phone.
All of a sudden the phone would automatically shut down and reboot when it's not plugged into a charger.
IF FROM BEING POWERED OFF
It shows the LG logo, stays there then shuts down and reboots to do the same thing over and over again.
IF POWERED ON THEN CHARGER REMOVED
it will stay on for a random amount of time, but not more than a minute. it will function properly for awhile then shut down, reboot and do the same thing as above.
IF WHILE BEING CHARGED
it works normally. i can do anything on the phone like theres no problem.
even stranger:
i did a factory reset, and it did so without a problem. when it finally rebooted and it shows the first few options (language and accessibility) when setting up the phone, it stays on for a long time - as soon as i touch the screen though it powers off and reboots again. i was able to set things up again while the phone was plugged in.
now i cant use it without the phone being charged.
*additional note:
it may be related but this started the other day when i went out for my daily jogging routine. I usually keep it in my front shorts pocket while i listen to music. about 40 minutes in and i realized my music stopped - when i checked the phone it rebooted by itself. maybe it got wet by a bit? when i took it out of my pocket it was pretty dry though - it wasnt like it was dunked in a glass of water or anything.
I checked online and some have reported having the same problem and changing batteries worked. i just dont want to waste money on something that might not even fix the phone.
You need a new battery i believe, had a problem like that with a family members G3 - battery replaced, fixed - otherwise it would turn off randomly/when doing anything that is considered intensive (touching the screen counts)
manor7777 said:
You need a new battery i believe, had a problem like that with a family members G3 - battery replaced, fixed - otherwise it would turn off randomly/when doing anything that is considered intensive (touching the screen counts)
Click to expand...
Click to collapse
just saw your reply now, thanks for taking the time to reply.
i did a lot of research when the problem arose, tried factory resetting, switching roms (to stock and custom) and nothing worked - asked around and it seems it WAS the battery all along. now it works perfectly and it lasts much longer than before.
kulapips said:
just saw your reply now, thanks for taking the time to reply.
i did a lot of research when the problem arose, tried factory resetting, switching roms (to stock and custom) and nothing worked - asked around and it seems it WAS the battery all along. now it works perfectly and it lasts much longer than before.
Click to expand...
Click to collapse
There is a lot information about reboot , so you much research much more.
kulapips said:
I have an odd problem with my phone.
All of a sudden the phone would automatically shut down and reboot when it's not plugged into a charger.
IF FROM BEING POWERED OFF
It shows the LG logo, stays there then shuts down and reboots to do the same thing over and over again.
IF POWERED ON THEN CHARGER REMOVED
it will stay on for a random amount of time, but not more than a minute. it will function properly for awhile then shut down, reboot and do the same thing as above.
IF WHILE BEING CHARGED
it works normally. i can do anything on the phone like theres no problem.
even stranger:
i did a factory reset, and it did so without a problem. when it finally rebooted and it shows the first few options (language and accessibility) when setting up the phone, it stays on for a long time - as soon as i touch the screen though it powers off and reboots again. i was able to set things up again while the phone was plugged in.
now i cant use it without the phone being charged.
*additional note:
it may be related but this started the other day when i went out for my daily jogging routine. I usually keep it in my front shorts pocket while i listen to music. about 40 minutes in and i realized my music stopped - when i checked the phone it rebooted by itself. maybe it got wet by a bit? when i took it out of my pocket it was pretty dry though - it wasnt like it was dunked in a glass of water or anything.
I checked online and some have reported having the same problem and changing batteries worked. i just dont want to waste money on something that might not even fix the phone.
Click to expand...
Click to collapse
Hey, I had exactly the same problem. Did everything but no use. Then i changed the battery and voila no restarts or power shut down since 4 days.

Weirdest issue ever! HELP NEEDED ASAP :(

Hey guys, I've been having a really weird issue for a couple of days now. For your better understanding I'll list the things that I did with my d855 (Including some stupid ones)
1. I was on a cm 13 nightly rom, I was getting pretty bored so I decided to try out the fulmics 4.2 . So, I did. I flashed it without any hiccups. Everything seemed to be going fairly well. (I did make a TWRP backup and i also checked md5 of the zip file. It matched out)
2. I installed all of my apps that i use, Set up my wallpapers, nova, etc. I used it for a whole day and i noticed that the sot improved quite a bit from cm 13.
3. I'm in my bed, obviously not sleeping, you know how we do. And an incredibly stupid idea came to my mind. I thought "Hey! It's 4'o clock in the morning and i have school tomorrow, BUT WHO GIVES TWO ****S?! why not try out the lg g4 camera app ?!? Now, I had tried it before a long time ago, The camera didn't work, But the phone definitely did. So I wasn't paying too much attention on what the thread said about which version of android it was for. And just like a complete moron i downloaded the thing and proceeded to place the apk and 'libs' folder on my phone. I did give them proper permissions.
4. After that I went ahead and rebooted my phone. It booted just fine. I tapped on the camera app and it gave me an error. So i rebooted again, same as last time it booted up just fine but the camera didnt seem to work. Then suddenly it just shut down and then the lg logo flashed. It booted to the homescreen just fine. Then it turned off again and rebooted again. This loop started to go on and on forever.
5. So I decided to boot into twrp and wipe my art/dalvik cache and normal cache. Then i pressed on reboot. This time the phone didnt turn off, it optimized all of my apps. It took a while but i was on my homescreen and it didnt turn off. So I went ahead and opened up root explorer, located to where i pasted the camera, deleted the libs folder and the apk and also renamed my original camera app from .bak to .apk . Then I rebooted again, and it started the weird looping thing once again.
6. I realized that it boots up just fine if it's plugged in. But it seemed to turn off after 5 mins or so even when plugged in. I thought I messed up my rom or something so i decided to check by entering into recovery. But the result was the same. It just turns off. So since it was turning off even when i was in recovery i thought it was a faulty battery.
7. So i busted out my ZTE pocket wifi router and proceeded to take its battery and hold it up against my d855's battery pins with my finger. (Probably not safe) And the phone seemed to work just fine. I could use it for days without any issues. So at that point im like 110 percent sure its a faulty battery. Fair enough.
8. But, just to be certain i thought lets try doing a factory reset and flash the fullmics again. Result = Wank.
Then I wiped the cache again. Result = Wank. Then i decided to restore to the backup i made earlier that day. Result = An oreo to be given to the one with the correct guess.
9. At this point i wasn't 110 percent sure that it was a faulty battery. I KNEW it was a faulty battery. I was feeling it in my left testicle. So I decide to finally sleep cuz you know, gotta get some sleep, got a big day ahead of me tomorrow. Cuz I dont have my phone. So, I prepare myself and go to sleep.
10. The next day I decide to give it one last shot. I was thinking about wiping it clean and restoring to the backup again.
11. This is where the interesting thing happens. Bear in mind, I am NOT plugged in. Im on my G3's battery. I hold down the volume down and power button. The lg logo shows up. I let go of the buttons. I press them again. The white factory reset screen shows up. Now, I left my phone on that screen for legit 20 mins ladies and gentlemen and it didnt turn off once. But as soon as i click yes for twrp to launch the phone turns off before the twrp logo can show up. I tried the same thing with the ZTE battery as well, and it worked just fine. Only this time it actually booted to twrp. And it booted into the system as well.
Now, wtf is this? Wouldn't the phone turn off in the factory reset screen if it was faulty? And if the battery isn't faulty, then why does it work with a different battery but not with the lg one?
Now, My question to you guys, WHAT SORCERY IS THIS?
Help me out people. Expert help needed. TIA
*sigh*
It's a faulty battery mate. The phone stayed in the factory reset screen because the battery usage was basically insignificant. When you tried to go to recovery mode, the phone used more battery and boom, dead phone Happened to me too, new battery solved it.

[Q] Device reboots after SIM unlock

Hi all,
recently my D855 with v20T (root/xposed) started to sort of randomly reboot. It seems like once the device gets too hot, it's gone.
Happens rarely during general usage, often while playing a game, and especially often when starting the camera.
But it behaves strangely in general: if I do *not* unlock the SIM (and thus can't use the phone), the device runs forever, without a reboot, no matter what the device temperature is. Same for recovery (TWRP), it can stay there for hours and heat up however it likes, no reboot.
Removing the SIM and/or microSD does not make a difference, battery level does not matter.
I pulled a backup of the stock ROM, wiped everything (system, data, cache, dalvik) and flashed Fulmics 5.
Unlocking worked once or twice, the next time I entered my SIM pin, the lock screen showed, then reboot. This behaviour (unlock SIM, reboot) repeats endlessly. If I leave it turned off for 10-15 minutes - or sitting at the SIM unlock screen - it most of the time works fine after unlocking.
Wiped again, flashed robalm's v30F ROM.
Guess what, exactly the same.
On both variants, the phone got rather hot during the "optimizing app x of 190" screen, but never rebooted, only after I unlocked the SIM.
Let it sit overnight on the unlock screen, no reboot at all. Unlocked this morning, added my google account, rebooted - same thing again.
It's starting to drive me crazy, now it froze right in the middle of setting up the google account after another clean flash.
Is the phone prone for repair, or can anyone think of another solution to this weird issue?
Edit: Fun fact: if I manage to do the lock screen swipe before the SIM lock screen comes up, the phone reboots instantly as well.
Edit2: Followed the instructions from this thread to go back to completely stock v20T. Rebooted after optimizing apps before I could even choose a language, ran seemingly fine after this, started bootlooping after the first manual reboot. A full wipe later (volDn+Power) it at least boots. What the hell?
Thank you and best regards,
Sub
I have similar problem. Cant connect issue with exact cause, but it restarts almost every few minutes of use. Camera launch causes restart almost immediately. Phone is unusable. My VolDn button is not working so I'm currently a bit afraid to try anything new... I updated from Fulmics4.1 (i havent got reboot problems since last 1,5week ago) to 5.1 but issue persists even after full wipe. Seriously dont know what to think about it.
At first I thought that reboots are caused by low power (much more frequent with battery under 30%), then maybe big cpu load or high brightness.... now basically everything causes reboots. Im really annoyed this phone been crap since day one...
I havent tried your sim unclocking method as my doesnt have pin security etc. Let me know if you will find out solution.
foxracer89 said:
I have similar problem. Cant connect issue with exact cause, but it restarts almost every few minutes of use. Camera launch causes restart almost immediately. Phone is unusable. My VolDn button is not working so I'm currently a bit afraid to try anything new... I updated from Fulmics4.1 (i havent got reboot problems since last 1,5week ago) to 5.1 but issue persists even after full wipe. Seriously dont know what to think about it.
At first I thought that reboots are caused by low power (much more frequent with battery under 30%), then maybe big cpu load or high brightness.... now basically everything causes reboots. Im really annoyed this phone been crap since day one...
I havent tried your sim unclocking method as my doesnt have pin security etc. Let me know if you will find out solution.
Click to expand...
Click to collapse
Try a new battery
Anik49 said:
Try a new battery
Click to expand...
Click to collapse
Just received the device back from LG, they replaced the mainboard, even got a new IMEI and v30c preinstalled.
It is the same case, with the protective glass on top and a dent on the left plus the 2-3 micro-cracks around the frame.
Not sure if they swapped the battery. The problem showed up again with anywhere between 50 and 15 percent battery left.
Unfortunately I only tested it after leaving the shop, after a long walk to the bus which I caught just in time.
Setup assistant completed -> reboot.
Google setup nearly completed -> reboot.
Removed SIM and MicroSD, started phone, started camera, made a movie -> reboot.
Wiped again (strange enough, v30c only has 61 applications to optimize while v20* has 190+?), tried again, same thing.
Next, after letting the back camera take a movie for 2-3 minutes, I wanted to adjust display brightness to the max.
Result: see screenshot. This also happened with the cable plugged in.
I will return it for repair once more tomorrow...
Anyway, thank you for your answers
Regards,
sub
subworx said:
Just received the device back from LG, they replaced the mainboard, even got a new IMEI and v30c preinstalled.
It is the same case, with the protective glass on top and a dent on the left plus the 2-3 micro-cracks around the frame.
Not sure if they swapped the battery. The problem showed up again with anywhere between 50 and 15 percent battery left.
Unfortunately I only tested it after leaving the shop, after a long walk to the bus which I caught just in time.
Setup assistant completed -> reboot.
Google setup nearly completed -> reboot.
Removed SIM and MicroSD, started phone, started camera, made a movie -> reboot.
Wiped again (strange enough, v30c only has 61 applications to optimize while v20* has 190+?), tried again, same thing.
Next, after letting the back camera take a movie for 2-3 minutes, I wanted to adjust display brightness to the max.
Result: see screenshot. This also happened with the cable plugged in.
I will return it for repair once more tomorrow...
Anyway, thank you for your answers
Regards,
sub
Click to expand...
Click to collapse
It's a common thing if you use camera specially if you take video in 4k mode your phone heat up and you can't use full brightness in stock rom it's a feature try moded thermal config...also try new battery if battery percentage suddenly dropped it seems battery issue because i face the same problem....
Anik49 said:
It's a common thing if you use camera specially if you take video in 4k mode your phone heat up and you can't use full brightness in stock rom it's a feature try moded thermal config...also try new battery if battery percentage suddenly dropped it seems battery issue because i face the same problem....
Click to expand...
Click to collapse
I used to have thermals installed, the 75 dregrees Celsius variant, iirc.
Everything else was at stock, except for one short excursion to CM12 and one to ... some custom ROM.
Think I never actually took 4k videos, and the first 1,5 years the phone got a bit warmer but never really hot. Only recently it started to get really hot especially when using the camera, this also consistently was what could cause the reboot loops for sure. Other candidates were a few games which use more processing power like Alto's Adventure.
The battery drops by 2-3% after a reboot, because of the load the phone has (and the heat it develops during boot).
Anyway, I added the screenshot to the next repair request, and the woman at the counter said they'd look into the battery specifically (it seems to give out too much voltage, she said), but also check everything else once more.
I'll let them repair up to three times, then ask for a replacement, should be legal within 2 years after purchase in Germany.
Also, next time I'll take the 15 minutes (before doing a 1h/direction trip) to factory reset the phone, set it up and start the camera. If it reboots during any of this -> return, repeat.
Regards,
sub
Received my phone back from LG, finally.
Battery's broken - it outputs too much power.
Ordered a new battery and just put it in, so far no reboots during setup.
At least this got me a new mainboard and new IMEI
Regards,
sub
Hahahahahahahahaha
I just wondered why the phone shows 25 GB free everywhere, even without SD.
Turns out, during repair instead of replacing the 16GB/2GB board with an identical one, they installed the 32GB/3GB board
\o/ for LG

Note 2 keeps restarting everytime!

Hi guys. A relative asked me if i can repair his note 2. I think his network was locked and the phone keeps restarting everytime. I flashed a new firmware on the phone. The one I use on mine..XXUFNG1, and also I went into recovery and clear data and cache after flashing. But still the phone keeps rebooting everytime. Why is that and how can I fix this?
Note : It's not bootloop or anything. You can switch on the phone, use it for like 5mins and then it freezes and restarts itself. And it goes on like that. Sometimes it doesn't restart also and you can use for more. But most of the time after 5mins, it restarts.
naeem86 said:
Hi guys. A relative asked me if i can repair his note 2. I think his network was locked and the phone keeps restarting everytime. I flashed a new firmware on the phone. The one I use on mine..XXUFNG1, and also I went into recovery and clear data and cache after flashing. But still the phone keeps rebooting everytime. Why is that and how can I fix this?
Note : It's not bootloop or anything. You can switch on the phone, use it for like 5mins and then it freezes and restarts itself. And it goes on like that. Sometimes it doesn't restart also and you can use for more. But most of the time after 5mins, it restarts.
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ROM?kernel?
hishamnoobie said:
ROM?kernel?
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Everything stock..like I said! Before flashing to the newest rom too, everything was stock.
Was the phone dropped or exposed to moisture? Possible battery problem? Reboots even when connected to a charger?
audit13 said:
Was the phone dropped or exposed to moisture? Possible battery problem? Reboots even when connected to a charger?
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Hi..thanks for reply. I tried another battery in it. The one I use myself. But it still restarts. I don't know if the phone was dropped or anything though. The relative just told me that it needs to be unlocked. Do you think it's software related? Or something is damaged in the phone?
Since it is running a stock ROM and still behaves this way after a factory reset, I think there is a hardware problem.
I might have a similar problem. I copy from another thread:
Hey guys,
I like this rom so far. But since 2 weeks I got an issue.
My phone randomly turns off, atleast I guess that's what happens. Sometimes the "notify" LED is on permanently but the display won't go on. To start the phone again I have to put out the battery and put it back in.
My battery is randomly empty pretty fast even if I just let the phone turned off. This happens like every 5 minutes.
I already bought a new battery but the problem hasn't changed.
What to do now? :>
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I like the phone. It's over 5 years old and runs like the first day. Except it DOESN'T wake up anymore after a short time when the screen is off. I can press the power/home button as many times as I want and wait for 5 minutes, screen will still be off. Only way to "wake" it up again is to put the battery out and in again.
Currently I don't have enough money to buy a new phone and I can get a new motherboard for 25$. But I'm not sure if this will fix my problem.
I'm not even sure if this is the ROMs problem since it worked with all earlier versions of this rom perfectly and even the latest release worked for weeks/months.
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As long as I leave the screen turned on the display/phone won't go off and I can use it as always. Even the battery don't drop drastically then.
It might be exposed to moisture tho. When I take a hot shower I'll leave it on the window sill and the room gets steamy.
ROM: [7.1.2 r24] LineageOS for N7100 [Unofficial] - Version from 08.10.2017
GAPPS: Open Gapps ARM 7.1 Aroma - 03.05.2017
Baseband: N7100XXUFND3
Ril and other stuff I don't know where to check.
Some years ago I had the SDS and the motherboard was changed without the EMMC bug.
Sometimes my phone only charges in slow mode too.
I try a clean install and newer pico gapps now. Maybe it will solve the problem. I'll reply then if it worked or not.
[EDIT]
Since my phone was low on battery I turned it off completly and put it on the charger. After an hour or so I wanted to look after it.
The green charging light stays on and if I want to turn the phone on nothing happens. The light stays on even after removing the charger.
Seems like a hardware, not a rom problem? Will changing the motherboard fix this?
[EDIT 2]
Quick update. I fully wiped/factory resetted and clean installed newest version of this ROM + newest mini pico GApps. Still the same problem. Gonna try it with another ROM/kernel now and if the problem persists it's a hardware fault.
[EDIT 3]
Fully wiped again and changed ROM+Kernel. Still the same problem.

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