I was just wondering if anyone else has an issue with their Note 4 rebooting randomly with no external input. This started happening with the Android 6.0 update both on the download from here and the AT&T official release, Any Ideas? I've already purchased a new battery due to a separate issue, any idea?
I had the same problem. The phone would freeze and randomly reboot. Sometimes the system crashes and asked me for the typed-in password (not fingerprint). Sometimes when I charge the phone, and unplug the power cable, the charging led stays lit and the battery has to be pulled. I decided to switch the battery with my wife's Note 4 and see if the effects remained. So far I haven't had any problems after switching the battery, so I believe the battery may be the cause of all these issues. I'll keep you updated on the issues.
I'm back. The battery replacement didn't fix the reboots. I think my phone's hardware is permanently damaged. :crying:
have you downgraded?
and can you help me with my problem?[
AlexanderDAB said:
have you downgraded?
and can you help me with my problem?[
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I'm downgrading to stock 5.1.1 right now. I'll keep you updated. I placed an order for a Galaxy S7 Edge International Version (G935F) yesterday.
ajumatt said:
I'm downgrading to stock 5.1.1 right now. I'll keep you updated. I placed an order for a Galaxy S7 Edge International Version (G935F) yesterday.
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can you downgrade to Android 5.0.1 and help me with my problem?
its something completely different to this topic
I've been having the same issue, started about 2 weeks ago. phone would start being sluggish then if I continue tapping on screen, it'll reboot. At least once I saw it go into recovery & reinstall firmware(?). Another time it just sat at the bootloader screen waiting for software download or something till I took out the battery. Most likely it's a software issue related to 6.0 update or updates afterwards. taking out the SD card helped a bit.
but basically got annoyed & upgraded to LG V20 today. Coincidentally, there was another person at the AT&T store with a Note 4 having the same issue.
Mine just rebooted twice on me a while ago, first is emergency calls only now the reboots then what. And yes the slow charging is a problem too. MM got serious issue dam att
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app
adavis1201 said:
I was just wondering if anyone else has an issue with their Note 4 rebooting randomly with no external input. This started happening with the Android 6.0 update both on the download from here and the AT&T official release, Any Ideas? I've already purchased a new battery due to a separate issue, any idea?
Click to expand...
Click to collapse
use wakelock its an app u get it from play store.it makes ur cpu always running.some how it fixes the problem of random reboots. dl it and set it to partial lock (the 5th option)
Same problem. Just started a few weeks ago. REALLY frustrating having to enter my password every 3-4 minutes. NEVER buying another Samsung, too many damn issues with this phone.
My reboots tend to happen once the phone goes below 60% battery. It's fine above 60%. Once it goes below 50%, the reboots tend to happen with any intense network activity. The phone will often go from 50% to 22%. I forgot what the 30's and 40's look like. I will try the Wakelock app.
Ugh. I posted about this a few weeks ago. It's started happening more frequently and will occasionally go into a boot loop or show 0% battery even though there's a charge.
Has anyone found any solution? I haven't tried wiping / resetting but I'm getting close to trying it.
Here is a cautionary tale for you. My completely stock, unroooted phone started acting the same exact way. On the 4th or 5th battery pull (to fix a frozen screen) it just crapped out. It's totally unresponsive. Deader than a door nail. Tried everything. The download mode, discharging by power button depression/battery removal, etc. Adb shell command does not detect it. Nor Odin. Computer throws up a qhsusb_bulk error when I plug it into pc. I have NO CLUE how to fix it & I am desperately seeking a solution. Please proceed wisely with your oddly acting phones & don't let this happen to you.
k.babymamma said:
Here is a cautionary tale for you. My completely stock, unroooted phone started acting the same exact way. On the 4th or 5th battery pull (to fix a frozen screen) it just crapped out. It's totally unresponsive. Deader than a door nail. Tried everything. The download mode, discharging by power button depression/battery removal, etc. Adb shell command does not detect it. Nor Odin. Computer throws up a qhsusb_bulk error when I plug it into pc. I have NO CLUE how to fix it & I am desperately seeking a solution. Please proceed wisely with your oddly acting phones & don't let this happen to you.
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Same issue. Just got off the phone with Samsung support, all possibility of having this particular phone with this particular issue sent in for evaluation has been suspended. Translation, they know it is an issue and will not stand by the changes they push to their products (latest OS). I am researching the prospect of legal action since THEY pushed the new OS against my request. Shouldn't that affect the warranty or coverage? Consulting my attorney friends as we speak. Will let you know. I am not sure how WakeLock will help, it is not going to sleep, it is repeatedly power cycling through a kernel process until the battery overheats or it reboots.
Same issue
Since Marshmallow, my 910A will get sluggish or freeze, shut down, sometimes reboot and sometimes just brick (temporarily). Sometimes--more often in recent days, I get a "dll_mmc read fail" message and the target that says do not stop downloading. No matter what I've tried--factory and soft resets, cache clearing, battery pull, replacement, and SD card switch, contacting AT&T and Samsung rep--it doesn't seem to change. This is a daily issue and becoming more frequent. Any suggestions or do I just need a new phone? Thank you.
Related
I have read the other posts regarding the rebooting issues of the Sprint Galaxy S3 variant, but I seem to have a touch more difficult problem. My phone constantly resets and seems to be getting worse. It now will reset in the middle of recovery. I was able to wipe the cache and dalvik and then it started resetting even more frequently in recovery and made reloading the rom impossible. It even resets in the download screen. So it makes it impossible to use Odin and other applications. If anyone has any ideas let me know. I have a few possible options that I am pondering. The following is what led up to this if you need some background:
A week ago, I noticed that my battery suddenly was not charging when wifi was on. I turned it off thinking it was some glitch and reset the phone and plugged it in to charge. It said it was at 100 % some hours later. then I turned it back on again and within a couple minutes, it said it was at 22%. So I hard reset and then plugged it into the wall, but it was still not charging. I had go somewhere,so I plugged it into the car charger and enabled fast charge. I turned on my data and all the sudden it rebooted, lost my wifi password, but when it came back on, it was charging properly. So I thought it was just some odd glitch. Charged properly for days.
Then I noticed the phone starting to randomly reset maybe once very other day when texting. I was actually going to put on a new rom tomorrow thinking maybe my old one had become corrupt. Then it suddenly increased drastically tonight to where it was starting to reset constantly. I thought maybe the button was stuck, and pulled off my otter case to make sure it wasnt being pressed down oddly, but it continued. Then I went into recovery and was able to wipe the cache and dalvik before it got really bad and now it won't even let me stay in recovery for any length of time. I almost got a rom loaded when it reset and its been resetting faster than ever. Becoming unresponsive to button presses as well. Even when I could get into the recovery, it would keep showing "swipe screen to open," as the power button was apparently continuing to activate or the phone was trying to reset itself. And yes, I have tried a battery pull several times and then tried to get into recovery, only to be booted out right as I see the recovery screen if I get there.
So that is my problem. I can't flash odin or anything else as the phone just keeps resetting. Part of me thinks to get a new battery and try to see if that doesn't solve my issue, as maybe the battery is causing the phone to reset? But part me is also thinking maybe the power button has gone sticky suddenly? It won't charge it seems as the red light will not come on and it keeps resetting before the battery charging icon can even come up. Any help or advice would be appreciated. I am leaning towards the battery going bad suddenly and shorting out the phone. I now have the battery, which last I saw was at 48% (It was charging when this happened), out of the phone and am waiting till morning to hopefully pick up a new battery. But I would appreciate any insights into this issue.
Thank you very much
Same issue
I'm having the same issue described above with the S3 constantly rebooting. I can get into download mode but it restarts a few seconds into the flash. I have tried a different battery but that did not solve the problem - I am also thinking it's a power button issue... any suggestions?
mawamd said:
I'm having the same issue described above with the S3 constantly rebooting. I can get into download mode but it restarts a few seconds into the flash. I have tried a different battery but that did not solve the problem - I am also thinking it's a power button issue... any suggestions?
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I just had my phone replaced for same reason ( Thank god for insurance) Download mode would last about 5 seconds, Recovery would do the same. I managed to get a stock restore with flash counter reset to boot as i was walking into the Sprint store for the techs to look at this lol.. Same exact thing happened on my S2. Power button is done. If you have INS call and get it replaced (Took me about a week for new phone)
I read some post on possibly using Samsung Kies to flash a new ROM, but that was for the international version. I would be curious if anyone has ever tried this or if its possible to replace the power button with a part replacement? I have ordered an S4 but this time I will make sure to use the home and left touch pad more often to unlock the phone and save wear on the power button. I wold still be interested f anyone has found a fix for this.
mawamd said:
I'm having the same issue described above with the S3 constantly rebooting. I can get into download mode but it restarts a few seconds into the flash. I have tried a different battery but that did not solve the problem - I am also thinking it's a power button issue... any suggestions?
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Click to collapse
So after looking around, I am pretty convinced this the power button,as people describe on this question. If you don't have insurance, I see there are selling replacements or you can pay someone to replace and fix the power button fairly affordably on ebay. I might go the second route, as I want it fine right and the man had a 100 percent rating positive, and I dont really know what I am doing lol. Thanks everyone for your answers.
Hello!
Everything was working fine until my phone started acting up about 6 months ago. The screen began to become unresponsive, apps crashed when switching between them and random reboots occurred frequently. I thought back then it had to be software related, so I completed multiple factory resets, and completely removed everything on my phone. It became slightly more usable, but these crashed and random reboots still occurred.
Last week, my phone continued to reboot, but a new problem occurred-it no longer would turn on after the reboot. I tried plugging it into the wall, pressing the volume down + home + power to force bootloader mode, but it wouldn't turn on at all. The fix was I had to remove the entire case, take out the battery and put it back in the phone. After that it would turn on, but only for a few minutes before another random reboot occurred and I had to remove the entire battery again. My phone is now virtually useless as I cant before even the basic functions, calling and texting without it becoming unresponsive or shutting off and not turning on.
I narrowed it down to the eMMC chip. I am almost certain that is corrupt, because during some of the reboots it would fail and throw me into download mode with the error:
mmc0_read_fail
or something along those lines. My last attempt at recovering the phone was to the stock rom PE2 with a PIT file (I had created before I started flashing custom roms). Each time I would attempt to flash with ODIN it would result in a:
mmc0_write_fail
However, I was finally able to get the PIT and PE2 firmware to flash. Now I have a half-working phone that will randomly reboot still and in order to turn it back on, the battery has to be pulled out for a minimum of 15 seconds.
New Issue I just noticed: When the screen turns off when the phone is inactive, it won't turn on again after pressing the power or home buttons. Only solution to this is once again, pull battery and hope I boot into system again.
I am pretty sure there is no fix to this problem on the software side, but let me know if you have a suggestion! Thanks!
Same situation. This thing is a lemon!
Sounds like hardware failure.
Replaced the battery yet? My original didn't last fifteen months before it started shutting the phone down. It's the first thing I think of when someone reports having to pull the battery.
Are you checking battery capacity before the battery pull by plugging in when it shuts down? Mine showed 0%. Before the shutdown, it may have indicated as high as 30%. It gets worse.
You didn't mention capacity when plugged so I thought I'd ask.
Sent from my SM-N910P using Tapatalk
One of my note 4 had same issue. Its a hardware issue. I was able to get the phone working by using a heatgun on the motherboard to try and reflow the solder on the chips. The phone works like brand new after the heatgun but the phone would only work for like 3 or 4 days before crapping out again. Ultimately ended up buying a used motherboard on ebay with a clean esn and its working perfectly again.
My wife's Note 4 started the random reboot thing and screen being unresponsive thing last week. She said it randomly started after installing Snapchat, so she uninstalled it hoping that would fix it. It didnt. I put a new battery in it thinking the original was bad, but still same issues. Then did a factory reset but that didnt work. After a lot of searching I stumbled on to someone who mentioned downloading an app called Wakelock. I did and phone has been running smoothly for several days now.
I also recently did the most recent update hoping that would fix the issue, it didnt but during the install I did get one error of emmc read failure or something like that. May just order a used/new motherboard just in case.
Just be careful when swapping out the motherboard as it essentially is taking apart the whole phone including the removal of the LCD.
Hi guys-
So, about a year ago (maybe after the Marshmallow update), my Note 4 started bogging down, freezing, restarting randomly, etc. At some point I couldn't even get it to power on in spite of battery pulls, manual drain holding the power button, etc. This after many cache clearings, resets, etc. It seemed dead.
Sickened, I went back to a dumb phone last year. A couple weeks ago I got the Note 4 out of storage, and much to my surprise, when I plugged it in, it started to charge. It powered on. It seemed revived and good as new! But after a few days, the freezing started again, and also once again, it sometimes would not power on unless I left the battery out for hours. I installed Wakelock, which seems to have resolved most of the freezing, lagging, and resetting issues, but if the phone ever does reset or power down, I may be unable to power it on for days.
Is there anything I'm missing? Ocassionally it will reboot or start up with a memory error and the android symbol (do not turn off target!). Does this mean that part of my memory has failed and it's all up to chance whether the phone will work or not? It seems so strange that it works perfectly most of the time now that I have Wakelock installed. I would try rooting if I could, but it seems like that's still not a permanent option with this Att version. I'd also trade it in for 85 bucks a the att store, but if they try rebooting it, I'm 98% certain it won't power back on. Uhg.
Any advice is appreciated!
i've had similar issues that were solved by using a new battery. its not definitely the problem but it worth a shot.
Thanks! I rotate through 3 batteries, so I figured it wouldn't be that, but I'll give it a shot.
J Case said:
Hi guys-
So, about a year ago (maybe after the Marshmallow update), my Note 4 started bogging down, freezing, restarting randomly, etc. At some point I couldn't even get it to power on in spite of battery pulls, manual drain holding the power button, etc. This after many cache clearings, resets, etc. It seemed dead.
Sickened, I went back to a dumb phone last year. A couple weeks ago I got the Note 4 out of storage, and much to my surprise, when I plugged it in, it started to charge. It powered on. It seemed revived and good as new! But after a few days, the freezing started again, and also once again, it sometimes would not power on unless I left the battery out for hours. I installed Wakelock, which seems to have resolved most of the freezing, lagging, and resetting issues, but if the phone ever does reset or power down, I may be unable to power it on for days.
Is there anything I'm missing? Ocassionally it will reboot or start up with a memory error and the android symbol (do not turn off target!). Does this mean that part of my memory has failed and it's all up to chance whether the phone will work or not? It seems so strange that it works perfectly most of the time now that I have Wakelock installed. I would try rooting if I could, but it seems like that's still not a permanent option with this Att version. I'd also trade it in for 85 bucks a the att store, but if they try rebooting it, I'm 98% certain it won't power back on. Uhg.
Any advice is appreciated!
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Click to collapse
I am facing the same. One of the senior member @norbarb suggested to clean the firmware through ODIN and updaing phone through sd card manually. I am yet to figure out how to perform this solution. but below is the link of his great work. See if that benefits you. Do thank him and others who contributed to this work.
https://forum.xda-developers.com/no...hmellow-att-server-link-installation-t3407308
---------- Post added at 06:14 PM ---------- Previous post was at 06:11 PM ----------
Also, do let me know if you get the final solution. We both are facing same issue and I am damn sure that there are many others like us.
Hi guys. A relative asked me if i can repair his note 2. I think his network was locked and the phone keeps restarting everytime. I flashed a new firmware on the phone. The one I use on mine..XXUFNG1, and also I went into recovery and clear data and cache after flashing. But still the phone keeps rebooting everytime. Why is that and how can I fix this?
Note : It's not bootloop or anything. You can switch on the phone, use it for like 5mins and then it freezes and restarts itself. And it goes on like that. Sometimes it doesn't restart also and you can use for more. But most of the time after 5mins, it restarts.
naeem86 said:
Hi guys. A relative asked me if i can repair his note 2. I think his network was locked and the phone keeps restarting everytime. I flashed a new firmware on the phone. The one I use on mine..XXUFNG1, and also I went into recovery and clear data and cache after flashing. But still the phone keeps rebooting everytime. Why is that and how can I fix this?
Note : It's not bootloop or anything. You can switch on the phone, use it for like 5mins and then it freezes and restarts itself. And it goes on like that. Sometimes it doesn't restart also and you can use for more. But most of the time after 5mins, it restarts.
Click to expand...
Click to collapse
ROM?kernel?
hishamnoobie said:
ROM?kernel?
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Everything stock..like I said! Before flashing to the newest rom too, everything was stock.
Was the phone dropped or exposed to moisture? Possible battery problem? Reboots even when connected to a charger?
audit13 said:
Was the phone dropped or exposed to moisture? Possible battery problem? Reboots even when connected to a charger?
Click to expand...
Click to collapse
Hi..thanks for reply. I tried another battery in it. The one I use myself. But it still restarts. I don't know if the phone was dropped or anything though. The relative just told me that it needs to be unlocked. Do you think it's software related? Or something is damaged in the phone?
Since it is running a stock ROM and still behaves this way after a factory reset, I think there is a hardware problem.
I might have a similar problem. I copy from another thread:
Hey guys,
I like this rom so far. But since 2 weeks I got an issue.
My phone randomly turns off, atleast I guess that's what happens. Sometimes the "notify" LED is on permanently but the display won't go on. To start the phone again I have to put out the battery and put it back in.
My battery is randomly empty pretty fast even if I just let the phone turned off. This happens like every 5 minutes.
I already bought a new battery but the problem hasn't changed.
What to do now? :>
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Click to collapse
I like the phone. It's over 5 years old and runs like the first day. Except it DOESN'T wake up anymore after a short time when the screen is off. I can press the power/home button as many times as I want and wait for 5 minutes, screen will still be off. Only way to "wake" it up again is to put the battery out and in again.
Currently I don't have enough money to buy a new phone and I can get a new motherboard for 25$. But I'm not sure if this will fix my problem.
I'm not even sure if this is the ROMs problem since it worked with all earlier versions of this rom perfectly and even the latest release worked for weeks/months.
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As long as I leave the screen turned on the display/phone won't go off and I can use it as always. Even the battery don't drop drastically then.
It might be exposed to moisture tho. When I take a hot shower I'll leave it on the window sill and the room gets steamy.
ROM: [7.1.2 r24] LineageOS for N7100 [Unofficial] - Version from 08.10.2017
GAPPS: Open Gapps ARM 7.1 Aroma - 03.05.2017
Baseband: N7100XXUFND3
Ril and other stuff I don't know where to check.
Some years ago I had the SDS and the motherboard was changed without the EMMC bug.
Sometimes my phone only charges in slow mode too.
I try a clean install and newer pico gapps now. Maybe it will solve the problem. I'll reply then if it worked or not.
[EDIT]
Since my phone was low on battery I turned it off completly and put it on the charger. After an hour or so I wanted to look after it.
The green charging light stays on and if I want to turn the phone on nothing happens. The light stays on even after removing the charger.
Seems like a hardware, not a rom problem? Will changing the motherboard fix this?
[EDIT 2]
Quick update. I fully wiped/factory resetted and clean installed newest version of this ROM + newest mini pico GApps. Still the same problem. Gonna try it with another ROM/kernel now and if the problem persists it's a hardware fault.
[EDIT 3]
Fully wiped again and changed ROM+Kernel. Still the same problem.
Hello everyon everyone.
I have the SM-P600 version, everything was good until the beginning of the week when touchpad began to go off without reason, and completely random.
I first reinstalled several official ROMs from the most recent to the oldest, with no significant improvement
Then i rooted and tried Lineage, it looked good for a while, but in the end same problem.
Please note, when the tablet begins to mess, the reboots are occuring more and more often and after a while it turns in a loop and im not even able to switch it off.
Samsung logo display, black screen, logo, black screen, etc ...
I think rather for a battery-side problem, if some people have faced similar problem, I'm taking help.
Do you know if by chance we can use the tablet without battery to test this theory?
Thank you in advance for any answers.
jb1207 said:
Hello everyon everyone.
I have the SM-P600 version, everything was good until the beginning of the week when touchpad began to go off without reason, and completely random.
I first reinstalled several official ROMs from the most recent to the oldest, with no significant improvement
Then i rooted and tried Lineage, it looked good for a while, but in the end same problem.
Please note, when the tablet begins to mess, the reboots are occuring more and more often and after a while it turns in a loop and im not even able to switch it off.
Samsung logo display, black screen, logo, black screen, etc ...
I think rather for a battery-side problem, if some people have faced similar problem, I'm taking help.
Do you know if by chance we can use the tablet without battery to test this theory?
Thank you in advance for any answers.
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Click to collapse
I think I'd be taking a close look at the physical power button. Seems to me that if it had gone flakey it could cause something like this.
marshallartsoz said:
I think I'd be taking a close look at the physical power button. Seems to me that if it had gone flakey it could cause something like this.
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Click to collapse
Hello and thanks for you answer,
Just to precise i never faced this issue while flashing an official or custom ROM, dont know if it is just luck or it can help in anything
Anyway ill try to check it the power button just in case
It's weird I just started having this exact problem myself. One morning I unplugged it and it had shut itself down overnight. Since then it randomly reboots. Sometimes I can get 20/30 minutes out of it, but once it starts, it can get into multiple reboots with the only way to stop it is to plug in the charger. I tried wiping cashe/dalvic (no help). Nothing was recently changed (including apps). Tried resoldering battery connector (battery was replaced a year or so ago with OEM Sammy). The P600 is rooted with TWRP installed, but no custom ROM. Usually the reboots start while I'm doing something (surfing, email, etc.), but I don't think it will do it while sleeping. I'm considering the power button, but I don't see this exact problem anywhere else, but this post. Any ideas?
OK. My tablet has taken a turn for the worse. Now it is stuck in a continuous boot loop. I tried the power switch, no help. I tried booting into TWRP, and it went back into rebooting before I could do anything. Strange thing is I can put it into download mode indefinitely without it rebooting. Should I ODIN back to stock? I tried the resoldering of the battery connection earlier. Any other ideas?