Camera issues - Nexus 5X Q&A, Help & Troubleshooting

I plowed any hole of the internet and tried to find answers for the camera issues on android 7 stock, but my device doesn't seems to take pictures nor save them on HDR+ and Flash mode.
I bought my device 3 weeks ago, the problem first showed up a week later after I bought the device, after that - I had alot of issues with the flash. 2 weeks later, the issues with the HDR mode came too.
I tried to wipe cache partition from the recovery mode and booting the device into safe mode and nothing seems to work.
It doesn't seems to me like an hardware issue, after browsing the internet for answers it seems like any 1/2 of the N5X users have the same problem too on android stock.
any solutions?
p.s. sorry for my bad english.

Related

[D855] "Cannot connect to Camera"

I don't know what's happened, seemingly over night my camera no longer works. I was running Cloudy 2.5 and I wiped it and installed CM12, still no luck. Now I've got it running PA and STILL the camera refuses to work in any apps. I installed FV-5 camera and it just crashes when I launches it. Snapchat tells me to restart the phone but after a few attemps, I can get the front camera to work. I'm starting to think this is a hardware problem as I've flashed new ROMS etc. Has anyone else had a problem like this?
edit: I just installed and launched Snapchat again and when I switched from the front camera to the back, it worked for half a second and then froze. Restarted the app and now it seems to be working.
Greets
I had this issue on my g2 all roms nogo so i flashed back stock kdz and it worked then flashed all same romsa again and it actually work so im asuming it was some stupid issue from the factory. But mine done it from the start on stock rom i thought it was a hardware issue it was a warantie replacement i didnt know i had the pbone for about a week and went to take a pic and bam so like i said i tried many roms nogo a fresh new tot
I'll give it a go because it still seems broken. It's working sometimes, but in snap chat the image is flipped upside down and there's a purple tint. Exiting the app and opening it again fixes it, but most of the time it's not working.
This happened to me, but on a different device - it's a CM bug. You could download an app called "restart camera" by temasek from playstore to see if it helps.
Sent from my LG-D855 using Tapatalk
Mine was on a ls980 sprint g2 and a stock. And stock based roms never tried cm really
I have LG G3 *D855*... My phone worked fine and fast 2 and half years, no problem, warranty after 2 years was over, but I even didnt think about other phone, because I realy like LG G3 and there is nothing very better created yet + I used mobile case and phone is in perfect condition. Ok, after 2,5 years, phone never was swiped, it was overloaded with files, photos, apps... One day, camera start crashing and sometimes I got some lagz. I decided to root the phone, installed Cloudy 3G, camera worked only first 10mins, then crashed like in stock version. I found one flashable file, called camera fix lgg3... It fixed camera, no lagz on camera, no problem with crashing, flashlight worked, everything was fine. But damn, that Cloudy3G was so unstabble, sometimes phone freezed for a while, sometimes it restarted itself, sometimes apps crashed, like facebook, whatsup and other... But... The biggest deal was with battery... Battery drain was awfully high... If phone was in standby mode, battery taked only one day, but... If I used any app or just watched videos on youtube, I was able to see how % was dropping in minutes. It was like 1 min = 1-2% gone. So, I flashed CM14... Nice mod, I liked, takked few hours to know the mode and customize it for my needs. Camera worked first day, then crashed again... Actualy... It worked sometimes, like 1 time from 10 attempts with phone restart. But, for short time, sometimes 1min, sometimes 30mins. I didnt find any fix, cause that first fix was only for stock camera version... Decided to flash other rom... Fulmics was next, worked fine, mode is cool, stable, battery life is very good, almost like stock version. Camera worked for 2 days, then the same problem... Cannot connect to camera or camera is busy...
From starting, I was able to get into camera by restarting phone, but after few days, no restarts helped.
What I can do now? Any suggestions? Ohh, and sometimes camera is purple and shows upsidedown, before crashing.
All, what I can imagine to do, is try another ROM or try to swipe everything and get back to original stock version. But its not so difficult like installing custom roms. So, it will help or somebody has other solution?

Camera frusturating problem

Hey guys,
I have a weired camera problem and I coudn't find anyway to fix it
The camera was working perfectly fine until one day It started being unresponsive sometimes and now I got to the point where it rarely responds!!!
When I open the camera sometimes it just shows black screen and I'm unable to do anything then after about 3 secs phone reboots and sometimes the camera app launches but the viewfinder is just black and sometimes it simply fc's!!!
I tried several camera apps (manul camera....) but in vain!
My first attempt to fix this was deleting data and cache for camera app! then I made a factory reset then I tried updating to android N DP4 and then I rolled back and in vain!!!
Once the camera srops working it will not work again until I reboot the phone and after I reboot it the camera will work for about 5 minutes to 1 hour then the problem starts showing!!!
Hope yo Guys can help me solve the issue I really like the phone and I don't wanna lose it!
Thx in advance!
Sounds like a hardware issue to me. I would send it in for warranty or repairs if possible.
Did you managed to get it fixed? I have the exact same issue. I think it first started happening after the latest security updates. I hope it's not hardware related, this phone just came back from lg repairs for faulty digitizer.
i got the same problem. i just try to install the final version of android 7.0 and hope the problem won't show again...
i'm anyway quite sure it's not a hardware problem, cause when the camera works it works great and shoots perfect photos and videos...i think it's the last security pack update which causes these problems, and maybe the solution will be the new security pack update, of september
I had the same issue, and I simply couldn't fix it by any means. It just started to happen after 3 months of use, and came out of nowhere.
I had to return it, luckily it was amazon......
Really weird.

Rear camera/Flashlight not recognized

My rear camera suddenly stopped working. My phone didn't get any hurt in nowhere, just suddenly it stopped working. I was takin photos since 10 minutes before, I locked the phone and I noticed that Torch tile disappeared. I thought it was a bug and I didn't care anymore. The day before I noticed that even rear camera stopped working, I was trying to take a photo but the "change camera" (from front to rear) disappeared in every camera app I was using, camera apps opened by default with front camera opened. I tried to reflash ROM thinking that it was a ROM problem (even if I was using the same rom since months ago and I've never had any kind of problem), no results. Reflashing everything starting from stock firmware, no results. As a last hope, I tried to replace the rear camera by buying a new one, but the problem it's still here. Could someone that experienced the same problem, tell me where the problem could be? Or maybe some possible fixes, every kind of help is appreciated. Thanks.
Same
I have the exact same problem. After wiping the cache the rear camera is recognised and I am able to take a picture with it (which is not saved into gallery) but about 5 minutes later the option to switch to rear camera has gone and all camera apps (including social media such as snapchat) is stuck on front camera. This leads me to think it's not a hardware problem but rather that of software with which I am running cm13 nightlies that I have updated every day for the past week in the hope it will be patched.
I have this exact same problem on my d855 too..!
Sooooo frustrating, I've been looking everywhere for a fix, tried full factory reset the other day (I'm running full regular stock with no root or anything), and sadly that didn't work either... I'm glad to read someone has tried changing the camera hardware, cos that was I step I've considered taking, but I now know would be a waste of time and money...
But still, the problem persists..!
Sent from my LG-D855 using XDA Free mobile app
ehk13 said:
I have the exact same problem. After wiping the cache the rear camera is recognised and I am able to take a picture with it (which is not saved into gallery) but about 5 minutes later the option to switch to rear camera has gone and all camera apps (including social media such as snapchat) is stuck on front camera. This leads me to think it's not a hardware problem but rather that of software with which I am running cm13 nightlies that I have updated every day for the past week in the hope it will be patched.
Click to expand...
Click to collapse
I don't think that's a software problem simply for one reason: I'm on the same rom and kernel since months and camera worked fine. It stopped working suddenly with no reason.
SkankinStudios said:
I have this exact same problem on my d855 too..!
Sooooo frustrating, I've been looking everywhere for a fix, tried full factory reset the other day (I'm running full regular stock with no root or anything), and sadly that didn't work either... I'm glad to read someone has tried changing the camera hardware, cos that was I step I've considered taking, but I now know would be a waste of time and money...
But still, the problem persists..!
Click to expand...
Click to collapse
Yeah now you made me understand why the camera worked for some minutes. I'll try clearing cache after installing new camera module. I'll report the result. Thanks anyway.
Edit: It's not working. At first boot, systemUI doesn't load well, when I reboot everything works fine but rear camera isn't working. Maybe late I'll try with phone's camera. Now I'm using the new one bought some days ago.
same here!!!!! I'm using LOS13.1 on my d855 and i can't fix it... any idea?
What OS are you guys running? Is everyone experiencing the issue on Cm13?
Also try cleaning the camera connections really well.
I have same problem. Although i expirienced it first time on Lineage OS 14.1. Now 30B, but it still not working. I was listening to music through external speakers, and suddenly it stopped working. Music app was "playing" but i couldnt hear anything and when i exit the app my phone just stops working and starts being laggy as hell. Later that day i found out my camera is not working. I tried reattaching cam connector but it did not work...idk if i should order a new camera or it might be a software fix or something
same problem
happened to me after upgrading to 6.0 , downgraded back to 5 with no luck , even opened my phone and released and reconnected the 3 cables inside with no luck at all . don't know what to do
It's "good" to see other people with the same problem as me.
I replaced the camera and it still won't work.
I'm afraid that it might the problem with our motherboard...How can software block our camera even tho all of us fully reinstalled ROMs/Modems etc? It would be awesome if dev would see this and tell us what is the actual cause of this
If you reinstalled the entire OS using a TOT method, no files are left behind. This is more likely a hardware issue.
The Camera module is extremely close to the problematic hot chip on the G3 so it's not impossible something got messed up.
I have a d852 in Canada that doesn't get hot and I'm having this problem too. Going to order a new camera since I know this is a hardware issue. Hopefully fixed the issue. Not cool having no rear camera or flashlight
It's impossible Every G3 gets hot...you either are not heavy user or idk...but every G3 that i've held had the issue of overheating at some point...and indeed it can ruin everything...imagine 120C on your processor...that kills everything around it...idk if my processor got that hot as i've seen in some cases it did on internet, but it did go up to 90ish...and that is too damn hot
FIX ISSUE be Done
Hi all .
Problem method for repair
Issue is easy buy new rear camera D855 or this same conector D820/D821/Nexus5 is this same and all works fine I'm tested on my D855 International
camera From D821 perfect fit and don't had any foult. Great work and my G3 alive rear again :good:
( !!! URGENT !!! Don't put any paper or any dirt this is short fix and maybe You can crack connector camera on motherboard !!!)
If U still like Your's G3 don't put any **** tourial with fix BUY NEW CAMERA couple $$ AND FIX very cheap and clean LG STILL ALIVE :laugh:
(Camera had two IC chip and that is problem (burned or heat out)
Flash light it's well had same problem if U have problem camera,
In camea foult You cant turn on flashlight (software thinking camera all time working if camera is broke).
If u tru turn on flashlight he said (on broke camera) " Immpossible turn on flash light when camera work" !!!!!

Camera issue or phone broken?

I've got the "cannot connect to camera" issue since last summer, but I can still use the camera if I reset my phone once or twice. It became seriously day by day until now, I cannot activate my camera completely. "Flashlight" shows gray in top menu (but flashlight hardware is fine), Google Camera will FC after few seconds I open it.
I saw many threads in XDA and Chinese forums, tried safe mode, factory reset, wipe all data and even flash factory images, relock bootloader by following those instructions but nothing helps. I don't know why because I didn't do anything to my phone and it just naturally became like this. Except for the camera, all the hardwares and softwares as well as functions are working properly, no signs of getting worse.
I'm not sure the camera module or the motherboard has broken or not, anyone still have any ideas to fix this?

Camera cannot be started

After about 1,5 weeks of usage, the camera cannot be started anymore since a few hours.
Rebooted a few times already. There is a popup stating that the "camera could not be started, either reboot or restart the camera".
It worked a few hours ago and since then nothing happened with the phone.
I cleared the cache of the "camera" app and made a fresh start. Other camera apps also do not work.
What happened? :/
EDIT: I did a factory reset and the camera is working again...
Just out of curiosity what build were you on when this happened. I only noticed the problem after I updated to the latest update version ending in .225.
The only way I was able to fix it was by powering off the phone and then powering it back on because clearing the cache/restarting it didn't work. It worked fine for a while after the first power off but then it started giving me the same error after a few hours. So now I powered off a second time and it's been about 12 hours since and so far no issues....
Next time, take a bug report from developer settings, and post it in their official forum.
Had the same problem twice in the first week of the phone, looks like hang after U use the super slowmo and dont close the app. at least was both times after using the slowmo and just locking the phone
Just started getting this error in the last few days. Most of the time a reboot fixes the issue. Sometimes it takes several reboots. BTW, I did the most recent software update a couple weeks ago.
Had the same issue, it also causes a battery drain.
The app BetterBatteryStats showed a 100% kernel wakelocks of the process "Sony,camera_modules".
My battery drained from 100 to 40% in 4 hours with just 10 minute screentime.
I've expierenced camera cannot be started error now 8 times, rebooting temporary solves the problem...
Hopefully a OTA update will solve this problem.
Hi, i have the same problem with latest .225 built
Camera works but black screen, and after 3 or 4 times crashed.
The only fix is wait an update by sony??
Me too. Same problem. I had to Factory reset. It pissed me off....
Now sometimes it appears but i reboot and then goes back .
I confirm i have the same problem with the latest firmware but i have it one time with an old one to. For me it's happens when i close the camera app while i have the phone on horizontal. Some time to recover i just open the camera with the phone horizontally but sometimes i need to clear data and restart the phone to make it work again XD
Maybe the wrong thread, but is there a way to take motion photos (like in gcam) on the XZ2 Compact?

Categories

Resources