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Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
EpicLPer said:
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
Click to expand...
Click to collapse
Do a factory reset. I had the exact same issue when I upgraded and I had to do this a few times to get everything working.
Sent from my D5503 using Tapatalk
hol17 said:
Do a factory reset. I had the exact same issue when I upgraded and I had to do this a few times to get everything working.
Sent from my D5503 using Tapatalk
Click to expand...
Click to collapse
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
EpicLPer said:
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
Click to expand...
Click to collapse
You can try but I usually recommend just starting fresh since it could cause some errors.
Sent from my D5503 using Tapatalk
i
EpicLPer said:
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
Click to expand...
Click to collapse
if u want better chance not to see these kindda issue u must repair ur firmware by PCC.
factory reset means wiping firmware
but repair by PCC means install fresh firmware
:good:
I've got the same issue. It's actually worst when using SnapChat. It just freezes sometimes. I did a factory reset from the phone and this solved the issues for a day, but now it's back. I'm gonna do a full reset from the computer now and see if this solves it.
I have the same problem with the camera!! Anyone fixed this problem without factory reset?
Sent from my D5503 using xda app-developers app
After running a full reset from PC this issue seems to have been solved.
Cfager said:
After running a full reset from PC this issue seems to have been solved.
Click to expand...
Click to collapse
And it's back. Camera often freezes the whole phone. When I listen to music, and starts snapchat and change from back to front camera, the whole phone freeze and the music stops for almost ten seconds.
Same here, 14.3.A.0.681. Did anyone found a fix?
The camera app opens and works, but at the moment to focus it just stuck on focusing and the photo is never taken.
I experience the same issue. Often, I have to wait for the camera to open, and SnapChat is unusable now. Don't really feel like resetting if people here are reporting that it doesn't fix the issues.
Same issue here. But on 785 (4.4, latest update, german TFT, unlocked BL and root). Camera hangs on every occassion, doesn't make a difference which capture method I use. Tried emptying cache and data for the camera app but that didn't solve anything. I don't want to reinstall my phone because it's a pain in the ass. Problem does not occur with the front camera.
I did find a fix!!!:
Just clear data&cache of the camera app and snapchat (just need to log in again). Now everything works smooth and quick again.
@madlive: weird, for me clearing data&cache fixed all my problems. Maybe try it again?
koningjim said:
I did find a fix!!!:
Just clear data&cache of the camera app and snapchat (just need to log in again). Now everything works smooth and quick again.
@madlive: weird, for me clearing data&cache fixed all my problems. Maybe try it again?
Click to expand...
Click to collapse
Having just sold my Z1 (after having .757 installed) and now using a 'spare' Z1 Compact until my Z2 arrives, I wasn't that surprised to notice that the Z1 Compact has exactly the same problems as the Z1.
Wiping, resetting, clearing the cache - all pointless in the long run. Any fix is coincidental. It's a bug that hasn't been completely fixed with .757. The mere fact I've had the same problems on both handsets shows it's the firmware.
If you unlock the phone and start up the camera via the icon, chances are it will work fine.
If you activate the camera from standby, it may fail (the freezing problem, or 'camera not available' error).
What .757 seems to have fixed is the issue where the phone starts to get red hot and then you get the warning that it's too hot to use the camera. I've been taking a lot of photos this last weekend and never had that happen, so at least Sony fixed one thing. I suspect that was down to a series of problems with the media server and creating thumbnails etc, all of which were fixed.
When you have the freezing problem, was the phone locked? In other words; was it locked, but you started the camera via the camera key or dragging up the camera icon? When you tapped power to turn off/on, did you then have to unlock again? If you subsequently unlock - does the camera work fine now?
My hunch is that this is where the problem lies. I've got pattern unlock and now have it set to not lock for 30 minutes. So if I'm taking photos, I unlock the phone and - touch wood - I have no camera issues for that time.
If the phone has locked itself later on, and I don't unlock first, I expect the camera to fail. Yet it doesn't always - but once is still too much. I missed a potentially awesome photo of my two year old son because of this - and it's bloody frustrating. Especially as there's no idea on when we might get another update.
Another problem I noticed on the first KitKat release was the on-screen keyboard appearing over the camera one time. I'd been using the keyboard in another app before firing up the camera using the button, so the camera fault must be down to how it sets itself up when launched - and what you were doing just before (unlock screen, another app) influences the likelihood of it crashing.
In any case, it's a pain.
But on the plus side, the quality of the photos I got over the weekend - mostly in manual landscape mode - are stunning. The phone is capturing a level of detail that is exceptional now. And auto mode is now generally pretty good too, suggesting it doesn't just bump up the ISO all the time.
Same bug here!
EpicLPer said:
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
Click to expand...
Click to collapse
I'm having the same problem here. Does Sony is aware of this bug?
Does anyone know of a link where we can complain about it to the manufacturer?
I thought that something was wrong/broken with my phone, but then, after seeing your posts, it isn't... So no factory reset... Just wait for an update? even 3rd party apps seem to crash, expecially the google camera... Wth
I'm getting the same problem since the stock 4.4.2 update, battery life doesn't seem as good anymore either, but i'm always near a charger so the new Camera bugs are the most annoying.
You can't exactly "catch a moment" by whipping your camera out anymore, most of the time I'm waiting about 5-10 secs for the picture to appear ready to take a pic, especially noticeable on Snapchat or when switching from front-face to rear.
I woudn't mind but being on Stock Firmware I'm always waiting longer for Android updates, supposedly because of the extra rigorous testing etc!
bump !
it appears accessing camera from different locations (lockscreen shortcuts ...) confuses the mecanism, this added to some flashlight app and you're good to have the reboot-proof camera FC problem... pffff
Possible Fix!
*** possible fix! ***
I read this on another forum and for about 5 days now my camera has been behaving completely normal across all apps!
Little warning - for me this logged me out of some apps, and caused me to have to put some widgets back on - it almost behaved like clearing the cache when you're rooted, no data lost just a some apps liked twitter etc were acting like they were installed for the first time...
The method is to boot into safe mode once, then just power the phone off and boot as normal:
Hold down your power button
In the menu hold down the "Power Off" option and say OK to safe mode
Once you're in safe mode, turn the phone off
Turn the phone on again, it will boot as normal
Camera just now behave as normal!
Not only has it worked for me so far, but my whole phone seems a bit faster.
Good luck!
Yes have faced that issue with camera, just like my friend warned me :/ freezing, when clicking
Factory reset didn't do much good
Sent from my Z1 compact
Getting a weird one. When I am video'ing, and I try to zoom in, the camera then crashes with "Unfortunately, the camera has stopped". I have tried with Google Camera, which I have installed, and the zoom seems to work fine, but I would rather use the LG G3 camera app. The zoom works fine when not recording, and when taking stills, but only crashes when actually recording
I have tried a full factory reset, and even waited till the next OTA was released (v10i), hoping that a new ROM would fix this, but still having the same problem
Yesterday, when showing someone the issue, the zoom was working ... which confused me, but then later on during the day, had to reboot the phone. Went to show my partner last night that it was working, and it was crashing again. This morning tried to zoom, and yep, it seems to be working today
This has really got me stumped. If it was hardware, you would expect it all the time, and for it to fail on other 3rd party apps. I like the stock app, but cannot use it as my default in case I have the zoom issue, and therefore lose what I am videoing
Anybody have any ideas on this?
The phone is stock, LG-D855 and running V10i-EUR-XX
Has nobody else had this issue, or any ideas how to resolve?
My rear camera suddenly stopped working. My phone didn't get any hurt in nowhere, just suddenly it stopped working. I was takin photos since 10 minutes before, I locked the phone and I noticed that Torch tile disappeared. I thought it was a bug and I didn't care anymore. The day before I noticed that even rear camera stopped working, I was trying to take a photo but the "change camera" (from front to rear) disappeared in every camera app I was using, camera apps opened by default with front camera opened. I tried to reflash ROM thinking that it was a ROM problem (even if I was using the same rom since months ago and I've never had any kind of problem), no results. Reflashing everything starting from stock firmware, no results. As a last hope, I tried to replace the rear camera by buying a new one, but the problem it's still here. Could someone that experienced the same problem, tell me where the problem could be? Or maybe some possible fixes, every kind of help is appreciated. Thanks.
Same
I have the exact same problem. After wiping the cache the rear camera is recognised and I am able to take a picture with it (which is not saved into gallery) but about 5 minutes later the option to switch to rear camera has gone and all camera apps (including social media such as snapchat) is stuck on front camera. This leads me to think it's not a hardware problem but rather that of software with which I am running cm13 nightlies that I have updated every day for the past week in the hope it will be patched.
I have this exact same problem on my d855 too..!
Sooooo frustrating, I've been looking everywhere for a fix, tried full factory reset the other day (I'm running full regular stock with no root or anything), and sadly that didn't work either... I'm glad to read someone has tried changing the camera hardware, cos that was I step I've considered taking, but I now know would be a waste of time and money...
But still, the problem persists..!
Sent from my LG-D855 using XDA Free mobile app
ehk13 said:
I have the exact same problem. After wiping the cache the rear camera is recognised and I am able to take a picture with it (which is not saved into gallery) but about 5 minutes later the option to switch to rear camera has gone and all camera apps (including social media such as snapchat) is stuck on front camera. This leads me to think it's not a hardware problem but rather that of software with which I am running cm13 nightlies that I have updated every day for the past week in the hope it will be patched.
Click to expand...
Click to collapse
I don't think that's a software problem simply for one reason: I'm on the same rom and kernel since months and camera worked fine. It stopped working suddenly with no reason.
SkankinStudios said:
I have this exact same problem on my d855 too..!
Sooooo frustrating, I've been looking everywhere for a fix, tried full factory reset the other day (I'm running full regular stock with no root or anything), and sadly that didn't work either... I'm glad to read someone has tried changing the camera hardware, cos that was I step I've considered taking, but I now know would be a waste of time and money...
But still, the problem persists..!
Click to expand...
Click to collapse
Yeah now you made me understand why the camera worked for some minutes. I'll try clearing cache after installing new camera module. I'll report the result. Thanks anyway.
Edit: It's not working. At first boot, systemUI doesn't load well, when I reboot everything works fine but rear camera isn't working. Maybe late I'll try with phone's camera. Now I'm using the new one bought some days ago.
same here!!!!! I'm using LOS13.1 on my d855 and i can't fix it... any idea?
What OS are you guys running? Is everyone experiencing the issue on Cm13?
Also try cleaning the camera connections really well.
I have same problem. Although i expirienced it first time on Lineage OS 14.1. Now 30B, but it still not working. I was listening to music through external speakers, and suddenly it stopped working. Music app was "playing" but i couldnt hear anything and when i exit the app my phone just stops working and starts being laggy as hell. Later that day i found out my camera is not working. I tried reattaching cam connector but it did not work...idk if i should order a new camera or it might be a software fix or something
same problem
happened to me after upgrading to 6.0 , downgraded back to 5 with no luck , even opened my phone and released and reconnected the 3 cables inside with no luck at all . don't know what to do
It's "good" to see other people with the same problem as me.
I replaced the camera and it still won't work.
I'm afraid that it might the problem with our motherboard...How can software block our camera even tho all of us fully reinstalled ROMs/Modems etc? It would be awesome if dev would see this and tell us what is the actual cause of this
If you reinstalled the entire OS using a TOT method, no files are left behind. This is more likely a hardware issue.
The Camera module is extremely close to the problematic hot chip on the G3 so it's not impossible something got messed up.
I have a d852 in Canada that doesn't get hot and I'm having this problem too. Going to order a new camera since I know this is a hardware issue. Hopefully fixed the issue. Not cool having no rear camera or flashlight
It's impossible Every G3 gets hot...you either are not heavy user or idk...but every G3 that i've held had the issue of overheating at some point...and indeed it can ruin everything...imagine 120C on your processor...that kills everything around it...idk if my processor got that hot as i've seen in some cases it did on internet, but it did go up to 90ish...and that is too damn hot
FIX ISSUE be Done
Hi all .
Problem method for repair
Issue is easy buy new rear camera D855 or this same conector D820/D821/Nexus5 is this same and all works fine I'm tested on my D855 International
camera From D821 perfect fit and don't had any foult. Great work and my G3 alive rear again :good:
( !!! URGENT !!! Don't put any paper or any dirt this is short fix and maybe You can crack connector camera on motherboard !!!)
If U still like Your's G3 don't put any **** tourial with fix BUY NEW CAMERA couple $$ AND FIX very cheap and clean LG STILL ALIVE :laugh:
(Camera had two IC chip and that is problem (burned or heat out)
Flash light it's well had same problem if U have problem camera,
In camea foult You cant turn on flashlight (software thinking camera all time working if camera is broke).
If u tru turn on flashlight he said (on broke camera) " Immpossible turn on flash light when camera work" !!!!!
Hi,
Last year (in august) my phone was stucked in a bootlop so I've sent it to the repair shop. (it was, and it is still under warranty so it was repaired by the official LG partner). They've changed the motherboard and fixed the phone. But from that date, my camera (both front and rear) are experiencing some weird problem(s).
1. i think that are less focus points since the phone was repaired
2. it is harder to get automatic focus
and the biggest problem is:
for the first couple of seconds, i get some weird static interference (i don't know if this is the correct term but you can see on the link, that for the second or two there is some interference)
1drv.ms/f/s!AlZuIPfxtUJcyypdpnKgJ24bHFxb
I have tried factory reset, and force stop camera, and even different camera apps but on every single app problem persists.
I think that the main problem is "focus" because when camera is focusing for the first time that interference appears. When camera focus, there is no more interference.
But as the phone is still under warranty, should I sent it to the repair shop?
Is this a common g4 h815 problem (because i didnt find anything when I searched for this problem)?
Is there maybe a way to fix this problem without sending it to the repair shop.
Thank you all in advance for your help.
i got the same problem after replace, and a nother problem is when i dont have a god coverage and my mobiledata is enablet i get interferance and phone gets so crazy (ghost totches)
Mine had a bootloop as well send it out for repair they swapped motherboard.
Ever since I have various problems. Now with camera focusing doesn't quite work the way it did before sometime it just won't get sharp.
Also zooming the camera on max then take a picture causes the camera app to crash
And when I take a picture in very dark environment my phone crashes and won't startup again. I need to plug it into the charger and then start it up again.
Last week, a new problem appeared. Phone is Ghost ticking at random places on touchscreen tried a factory reset didn't help.
@DollarBlingsy @neobdium
have you sent the phone back to the repair shop?
izzy.estranged said:
@[email protected]
have you sent the phone back to the repair shop?
Click to expand...
Click to collapse
I'm thinking about it. But the problems have to be found at repair service, and camera app is not always crashing, and phone doesn't always crash when taking pictures in dark environment.
Ghost touching doesn't always happen as well.
So I'm doubting they will recognize them as I send it out for repair because it looks fine at first sight.
DollarBlingsy said:
I'm thinking about it. But the problems have to be found at repair service, and camera app is not always crashing, and phone doesn't always crash when taking pictures in dark environment.
Ghost touching doesn't always happen as well.
So I'm doubting they will recognize them as I send it out for repair because it looks fine at first sight.
Click to expand...
Click to collapse
That's what I was thinking. But then I took pictures and videos of camera and I will also send that to the repair shop. Because that static interference appears every time, so I think they will recognize when they fix the problem
That's probably a smart idea!
My ghost touching have started when I reset my phone to factory default.
My camera crashes have been reduced by 70% with factory default
Thinking about unlocking and rooting and flash custom ROM since I believe there is a software failure that causes my ghost touching.
Anyway my first and last LG phone such drama phone good specs and awesome camera. But quality and software very bad
Hello People From xda,
Since i've updated my Lenovo P2 to android Nougat (7.0), i got this weird Snapchat video bug. Every time i open snapchat, the first video won't open correctly, it lags and i have a black screen for 5 seconds and then the video automatically closes. Does any one know the Solution?
Kind Regards,
JJ
I do have this bug in my Lenovo P2 but many users aren't facing this issue
Sent from my Lenovo P2a42 using Tapatalk
same
i'm having this problem too and also in instagram story
I have the same problem. Seems to be the FIRST time you start a video in any app, when the app isn't already loaded in memory. Very annoying.
Annoying Bug!
Even I'm facing the same problem with snapchat ,instagram, and google photos too. Have you guys find any solution? I think we have to wait for the update from lenovo. This bug is way too annoying. I hope lenovo fixes this soon.??
Anybody found a solution for this yet? Seriously annoying to the point of getting rid of the phone itself.
I have the same problem, reinstalling the app did not work.
Bump, has anyone found a fix for this ? Happens to other apps like Instagram.
Had this then reinstalled stock rom and it was corrected
No other way to fix other than resetting stock ROM?
Same issue Lenovo P2 india
I have the same phone and the same problem and this is 21st November 2017, it's with Snap and Insta on my phone, this is not a fix or a solution but a trick for those who miss out on videos, when you receive a snap video and it gets stuck, just swipe down on it and it closes, then wait cuz your phone freezes for a few seconds and when it works open it again and it'll play from beginning and you will have option to replay it, same is with stories on both apps. I hope this gets fixed soon.
Even resetting my Phone and reinstalling the rom did not worked for me... Facing the bug since Android 7 Update, Lenovo ist aware of this issue and i provided videos of the Problem to them.. no reaction of Lenovo staff
You can try wiping the data and cache of the app then deleting it and installing the app again. Some files may mess of because of the change of android version.
https://www.youtube.com/watch?v=a-PtwtQFBWg
I made a video on how to increase your snap score. Hope you enjoy it!
It's July 2018 and there still isn't a pic or an update regarding this. Bumping it up so it gains attention.
HMsketchEM said:
It's July 2018 and there still isn't a pic or an update regarding this. Bumping it up so it gains attention.
Click to expand...
Click to collapse
Lol, really :laugh: It's kinda sad that they haven't fixed this bug on stock yet and they will not. It's very annoying. At first It wasn't a big deal for me but after a year i'm kinda pissed off. That's why I'm unlocking my phone.