Is There A Way to Check Refurbished or New? - Google Pixel XL Questions & Answers

As the title asks. The only thing I found on net was a USSD code *#*#786#*#* but entering that to dialler does nothing. Anything else?

HTC Devices Serial Number explanation Date Manufacturer
Here http://llabtoofer.com/2015/12/14/htc-devices-serial-number-explanation/ you can find date manufactured since Google rarely keeps in stock for the meanwhile° (be nice to know exactly on your topic though) ° you can see if when bought how long was date manufactured if from last year & received device 1 month agoI believe that should be somewhat enough to see if it was refurbished.

Did it come in a sealed box? A new device comes in original unopened packaging. Refurbished is usually the phone only
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bestbuymobile.net (uk) warning

Recently i upgraded to a samsung nexus via this company unforuntly i had quite a bad experiance. I swapped three nexus phones out of those three the first had transparant lines which was swapped this phone had 2 warranty stickers on it and 2 serials / imei number which had been stuck over.
I queryed the shop to be told they do this to check the phones ie put sim in make sure it works reseal, whilst this might explain 2 warranty sticks it does not explain 2 serials. Anyhow the next i recieved had awfull banding which was swapped , again the phone arrives with 2 warranty stickers and 2 serials so i ask again why this is, to be told as before the stock is brand new and to be honest we dident know they had 2 warranty sticks and 2 serials on untill i had pointed it out to them.
Anyhow third phone arrives and the camera rattles + screen is shockingly bad , it had really bad colour banding which can be seen via a search on these forums. They checked this phone against 5 others apperntly and mine was the best so you can only imagine how bad the other 5 was. Anyhow i returned and canceled the contract , they told me same as before they are brand new from "there" supplier.
Anyhow fast forward tryed mobile phones direct yesterday recieved nexus today no grey lines on screen no transparant line no camera rattle slight colour banding on greys but hardly noticable. Most importantly 1 warranty sticker and 1 serial number as it should be, Im very happy with my nexus
Its possible other people might not have experianced what i have with this company but if you are considering bestbuymobiles.net id think long and hard before grabbing a phone of them i can see no reason why the box should have 2 serial stickers stuck over each other unless they are buying B grade stock or something ie someone returns phone for whatever reason that goes back to samsung , samsung say its fine and bang it out again.

Used phone IMEI tag torn off

Hey all,
I've just bought a used G3 online, everything is perfect and almost new as stated:good:. But, when i excitedly opened the phone's back cover and removed battery to put my sim card and sd card in, I found out that the IMEI tag has been part torn/cut off with a blade (pic attached).
Now, that is slightly freaking me out as to why has this been done.
Could anyone shed some light on it, as I've 7days left, within which i can return the phone to the seller.
hsyasin said:
Hey all,
I've just bought a used G3 online, everything is perfect and almost new as stated:good:. But, when i excitedly opened the phone's back cover and removed battery to put my sim card and sd card in, I found out that the IMEI tag has been part torn/cut off with a blade (pic attached).
Now, that is slightly freaking me out as to why has this been done.
Could anyone shed some light on it, as I've 7days left, within which i can return the phone to the seller.
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Looking on my G3, the removed part is the serial number.
Maybe the seller had a refund offer and had to send the S/N ? (usually it's the box one but hum....)
I had 20€ off for a Quick Circle Case, but I sent the label on the box.
Thanks for that raptor2003..
I'm just wondering, can it cause some sort of an issue in the long run, like if i need to get something done under warranty from lg...
FYI: I don't know if i've valid lg warrantly.
In fact is there a way to find out when the phone was manufactured or if i've lg warranty?
hsyasin said:
Thanks for that raptor2003..
I'm just wondering, can it cause some sort of an issue in the long run, like if i need to get something done under warranty from lg...
FYI: I don't know if i've valid lg warrantly.
In fact is there a way to find out when the phone was manufactured or if i've lg warranty?
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I know there is that with Apple's products, but I don't know if other manufacturers do that.
I've looked a bit to see if we can find the S/N in some software menu. But I haven't found anything. Nothing in the famous hidden menu.
Did you get the phone from Smartfonestore as a refurb?
Thelargeportion said:
Did you get the phone from Smartfonestore as a refurb?
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Yes i did, and it was a grade A.
Likewise. And mine has the same sticker taken off. I emailed them but got a crap reply; fingers crossed it doesn't break.
Most likely the motherboard was swapped and a new imei was issued
In Australia serial removal usually means the device has been repaired/serviced/not new. These devices are no longer new/ownedby original owner so serials are removed, so can no longer be sold as new. Serial and IMEI are different things. Typically serial is for manufacturer to identify devices. IMEI are for unique device tracking across world/country. IMEI you can check in ABOUT in settings, missing IMEI sticker i wouldn't worry about, make sure it is NOT registered as stolen tho.

Sticker on the back, is that normal?

I recently bought a second hand T-700 and it came with a sticker on the back with the model, serial number, internal storage size and a barcode.
The guy who sold me this devices didn't gave me any receipt (even if I asked for it) and it was a bit vague on that.
I've never seen similar stickers on other devices so, since it is a second hand device, i'm wondering if it is refurbished or even stolen XD.
There's a way to check if it is a legit device?
lucaurso said:
I recently bought a second hand T-700 and it came with a sticker on the back with the model, serial number, internal storage size and a barcode.
The guy who sold me this devices didn't gave me any receipt (even if I asked for it) and it was a bit vague on that.
I've never seen similar stickers on other devices so, since it is a second hand device, i'm wondering if it is refurbished or even stolen XD.
There's a way to check if it is a legit device?
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Normal

HTC 10 new phone ‘Last full charge’ 67 days ago

Just bought a new HTC 10 with a respectable chain of stores in the Netherlands.
The serial number shows a production date of Sep 2017. Is this normal, half a year ago?
The battery setting shows ‘Last full charge’ 67 days ago. Did I buy a refurbished phone?
After two full charges the ‘Last full charge’ still shows 67 days ago.
Could be that when they got the phione they opened it up to make sure everything works and was there. Or if its anything like what ive been going thru its probably a 'used' phone
I think alot of the new in package phones that werent sold were either bought back by htc or some other company, reflashed with international roms and repacked in a crappy clone box with chinese accesories. Im on my second 'new' htc 10 but theyve all come used. I have not been able to find a brand new htc 10. This one i have now was flashed with chinese market firmware even though it was an original US unlocked phone. I flashed the us unlocked and then leedrid roms but i cant get LTE or data working.
So if yours came in a crappy box with a big textured sticker up top, charger with letters printed all crooked, a photocopied manual and with a generic sim removal tool (not the small square htc branded one) you most likely got one of these 'used' but new reflashed phones. I would simply take it out of the box inspect the phone for any damages or signs of use, plug you sim in and make sure it works. then do a imei and serial number check. If it comes up as something other than an htc 10 send it back.
Barracuz said:
Could be that when they got the phione they opened it up to make sure everything works and was there. Or if its anything like what ive been going thru its probably a 'used' phone
I think alot of the new in package phones that werent sold were either bought back by htc or some other company, reflashed with international roms and repacked in a crappy clone box with chinese accesories. Im on my second 'new' htc 10 but theyve all come used. I have not been able to find a brand new htc 10. This one i have now was flashed with chinese market firmware even though it was an original US unlocked phone. I flashed the us unlocked and then leedrid roms but i cant get LTE or data working.
So if yours came in a crappy box with a big textured sticker up top, charger with letters printed all crooked, a photocopied manual and with a generic sim removal tool (not the small square htc branded one) you most likely got one of these 'used' but new reflashed phones. I would simply take it out of the box inspect the phone for any damages or signs of use, plug you sim in and make sure it works. then do a imei and serial number check. If it comes up as something other than an htc 10 send it back.
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You bought yours from eBay...I don't think that's an equivalent comparison.
lol i bought last week a black HTC 10 from a respectable retailer in Europe and it showed in settings it was last charged 62 days ago. Could you tell me if yours has the CE 2200 marking on the back side of the phone or just a CE marking, i mean is the nymber 2200 there?

Is this a new or refurb 2XL I got?

I got a Pixel 2 XL (128 GB)as replacement for my dead OGXL which I received today. But I wonder whether this is a refurb model. Those of you who bought the phone brand new, did you noticed any such stickers like this? I am from India, so if there is any Indian 2XL owners here that would be even better.
https://i.imgur.com/DLm2dlb.jpg
ithehappy said:
I got a Pixel 2 XL (128 GB)as replacement for my dead OGXL which I received today. But I wonder whether this is a refurb model. Those of you who bought the phone brand new, did you noticed any such stickers like this? I am from India, so if there is any Indian 2XL owners here that would be even better.
https://i.imgur.com/DLm2dlb.jpg
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A more important question is this: does it matter? I mean, if it works as expected then it really shouldn't matter.
@Ragarianok: The difference is that the OP could be one of those unfortunate souls who purchased an unlocked device and had it replaced under warranty, only to find out the bootloader was permanently locked.
@ithehappy, new Pixel 2XL devices didn't come with that sticker. At least, mine didn't.
Strephon Alkhalikoi said:
@Ragarianok: The difference is that the OP could be one of those unfortunate souls who purchased an unlocked device and had it replaced under warranty, only to find out the bootloader was permanently locked.
@ithehappy, new Pixel 2XL devices didn't come with that sticker. At least, mine didn't.
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Could you please tell me what that logo on the sticker means, the knot like one I mean? Also whether R stands for Refurbished here? I am a bit too old to search for all these myself.
I don't think the knot has any particular meaning in regards to the rest of the label, but I'm still looking. This label, in general, says the device complies with European health and safety regulations. The wastebin with the X through it should be self explanatory.
A refurb would be clearly marked in some fashion so you knew it was a refurb. For example, one of my 4TB external drives has "Recertified" stamped on it while the other drive does not. That is because the first drive was sent in for warranty service and returned with that label stamped into the plastic housing, while the second drive has worked flawlessly from the first day it was used.

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