Sticker on the back, is that normal? - Galaxy Tab S Q&A, Help & Troubleshooting

I recently bought a second hand T-700 and it came with a sticker on the back with the model, serial number, internal storage size and a barcode.
The guy who sold me this devices didn't gave me any receipt (even if I asked for it) and it was a bit vague on that.
I've never seen similar stickers on other devices so, since it is a second hand device, i'm wondering if it is refurbished or even stolen XD.
There's a way to check if it is a legit device?

lucaurso said:
I recently bought a second hand T-700 and it came with a sticker on the back with the model, serial number, internal storage size and a barcode.
The guy who sold me this devices didn't gave me any receipt (even if I asked for it) and it was a bit vague on that.
I've never seen similar stickers on other devices so, since it is a second hand device, i'm wondering if it is refurbished or even stolen XD.
There's a way to check if it is a legit device?
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Normal

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[Q] phone cannot be unlocked (IMEI unrecognized)

I recently got a refurbished Dinc 2. The GSM part cannot be unlocked. The unlock service said the IMEI couldn't be recognized by HTC. Is it possible that this phone has been tampered and the IMEI has been changed? I also found the serial numbers under the battery (beginning with HT) and from the phone settings (beginning with MB) are different. All other things seem normal. The ESN is clean since I activated on pageplus. I am concerned with the history of the phone.
Did you get the refurbished incredible 2 for a replacement from Verizon or from someone else?
nitsua98 said:
Did you get the refurbished incredible 2 for a replacement from Verizon or from someone else?
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from ebay. Thanks.
SIRTF said:
from ebay. Thanks.
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Is it like a "new" refurbished? Like, after it was refurbished had it been used?
nitsua98 said:
Is it like a "new" refurbished? Like, after it was refurbished had it been used?
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Yes, it is like a "new" refurbished. The condition looks very good, no any scratch/wear all over the phone. The screen protector with the words "remove before use" and "certified pre-owned" was still on. The verizon global sim card was in it. But I did find some photos in the micro sd card in the phone.
Okay idk much about this kind of stuff but I did some reading on this Wikipedia article and it seems to maybe your imei was changed or maybe someone changed another phones imei to yours. I honestly have no clue, just putting out suggestions.
Edit: maybe the box is not original box the phone came with.
nitsua98 said:
Okay idk much about this kind of stuff but I did some reading on this Wikipedia article and it seems to maybe your imei was changed or maybe someone changed another phones imei to yours. I honestly have no clue, just putting out suggestions.
Edit: maybe the box is not original box the phone came with.
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I´m having the exact same problem. I got a replacement phone from Best Buy, although the carrier was Verizon, the phones at Best Buy were 100$ cheaper. Anyway, I used their geek squad insurance thing, and I got a phone, minus battery, and a service receipt. The IMEI did not appear on the receipt, nor in on the sticker on the back of the phone. Now there may have been an IMEI that was valid at one point on the phone,but me, being a dumbass, either never took the time to copy it down, or did so on a computer I no longer have or a piece of paper I left somewhere else.
Is there any way we can root around and find the correct IMEI, or figure out the IMEI based on the MEID? Is this the sort of record they would keep in their database?
(I have a new thread describing my problem in more detail HERE:
http://forum.xda-developers.com/showthread.php?t=2103068
Refurb phones will not be in standard htc database these unlockers have.
Most tell you if the phone is a refurb no code will be found. Some have unlockers will have the code but cost much more.
BTW XTC Clip will s-off and sim unlock your phone.

[Q] Help with imei number

I purchased a phone off CL. I tried to put a SIM card in but it doesn't recognize one. So i realized the IMEI number on the back does not match the IMEI number in android OS. It doesn't say 000000 or one of those fake IMEI 049 numbers. It just has another IMEI number. My question is, is there a way to modify the numbers to match the IMEI number i have on the back of my phone?
I actually didn't know it didn't match until i sent it to samsung to fix. I thought it was just a problem with the SIM tray but they stated that the IMEI numbers don't match. As a result, they just sent my phone back without fixing anything.
Please help me out. It's on stock rom and not rooted
Again.. the phone is not blacklisted.. I want to change the IMEI number (software) shown in android OS to match the IMEI number (hardware) that i have shown on the back of my phone. I don't know why it's not the same.
Thanks for your help
when phones are refurbished, they change the imei number so its probably just a refurbished phone. Leave the imei alone. Im pretty sure the imei doesnt affect the phone recognizing the sim card anyway, but i could be wrong on that
TheAtheistOtaku said:
when phones are refurbished, they change the imei number so its probably just a refurbished phone. Leave the imei alone. Im pretty sure the imei doesnt affect the phone recognizing the sim card anyway, but i could be wrong on that
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They do change the IMEI when they refurbish, but they also put a brand new sticker on it that shows the new IMEI. Also it's a different sticker than the one that comes on a new phone. It's a different size and it positioned differently. Makes it VERY clear if your phone is new or refurbished.
Aznn0, though you may not realize it what you bought is a stolen/blacklisted/insurance exchange/etc S4. It had a bad IMEI and the seller changed it (illegally) and then sold it to you without bothering to mention the device's history.
If you changed it to the IMEI listed on the back of the phone (And I am telling you in no undercertain terms that you should not!) I'd bet latge sums of money that the phone would go dead because the IMEI listed on the back is a blacklisted number.
So Samsung won't touch it ever again. They will never do a repair for you. If it breaks, you're on your own to fix it.
None of this is probably your fauly and I believe you didn't know what you bought. But it is what it is.
Regardless, asking questions about how to change an IMEI are expressly not permitted on XDA. I know you didn't know, so no hard feelings. But don't ask about how to change an IMEI here again.
Skipjacks said:
They do change the IMEI when they refurbish, but they also put a brand new sticker on it that shows the new IMEI. Also it's a different sticker than the one that comes on a new phone. It's a different size and it positioned differently. Makes it VERY clear if your phone is new or refurbished.
Aznn0, though you may not realize it what you bought is a stolen/blacklisted/insurance exchange/etc S4. It had a bad IMEI and the seller changed it (illegally) and then sold it to you without bothering to mention the device's history.
If you changed it to the IMEI listed on the back of the phone (And I am telling you in no undercertain terms that you should not!) I'd bet latge sums of money that the phone would go dead because the IMEI listed on the back is a blacklisted number.
So Samsung won't touch it ever again. They will never do a repair for you. If it breaks, you're on your own to fix it.
None of this is probably your fauly and I believe you didn't know what you bought. But it is what it is.
Regardless, asking questions about how to change an IMEI are expressly not permitted on XDA. I know you didn't know, so no hard feelings. But don't ask about how to change an IMEI here again.
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yea they do put a new sticker on it, but allot of sellers on ebay/craigslist remove the sticker so that they can sell it as "new" and get a few extra bucks. most sellers assume that buyers wont ever find out which is probably true 90% of the time
Thanks for all your replies.
It's weird because I put in both the IMEI numbers listed from the back of the phone and the one listed in android and they came back clean. I used one of those free esn checker websites. I know they aren't 100% reliable but damn..
I thought matching the IMEI number would do the trick.
It sucks...
I'm having the exact same problem! Mine is an s4 active and when I called my phone service provider they didn't tell me that mine was blacklisted or anything either...
error 119 your mobile phone's imei number not match, plz help me

IMEI Phone, Battery Housing, Box Not Matching

Like the title says!
Bought a phone listed as new on Ebay, the *#06* IMEI and Battery Housing IMEI Match so I know the phone is not fake... I hope lol, the retail packaging IMEI don't match though.
Question it, How do I tell if the phone was a new handset replaced with a new handset by AT&T or if it's had replacement parts put it?
The phone Housing does look new, but that obviously doesn't say much. Also it's running 4.3 and the initial set-up screen time zone was default to Seuol (South Korea). Can someone give me insight? or some extra things I could look into? Thanks!
drago10029 said:
Like the title says!
Bought a phone listed as new on Ebay, the *#06* IMEI and Battery Housing IMEI Match so I know the phone is not fake... I hope lol, the retail packaging IMEI don't match though.
Question it, How do I tell if the phone was a new handset replaced with a new handset by AT&T or if it's had replacement parts put it?
The phone Housing does look new, but that obviously doesn't say much. Also it's running 4.3 and the initial set-up screen time zone was default to Seuol (South Korea). Can someone give me insight? or some extra things I could look into? Thanks!
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Other than an assessment of the physical & cosmetic condition, difficult to tell. Of course, there is always a risk when buying from that online auction site. The fact that the IMEI on the packaging does not match the phone shows evidence of tampering and who knows how far the tampering went? There are different sites you could go to check the IMEI (imei.info; imei-number.com etc) but these will only let you know if it's a valid ESN. You could, of course, call AT&T wireless support to find out if the phone has been previously activated on their network. You could tell them you want to switch to this handset but you'd like to find out if the ESN is clean.

Used phone IMEI tag torn off

Hey all,
I've just bought a used G3 online, everything is perfect and almost new as stated:good:. But, when i excitedly opened the phone's back cover and removed battery to put my sim card and sd card in, I found out that the IMEI tag has been part torn/cut off with a blade (pic attached).
Now, that is slightly freaking me out as to why has this been done.
Could anyone shed some light on it, as I've 7days left, within which i can return the phone to the seller.
hsyasin said:
Hey all,
I've just bought a used G3 online, everything is perfect and almost new as stated:good:. But, when i excitedly opened the phone's back cover and removed battery to put my sim card and sd card in, I found out that the IMEI tag has been part torn/cut off with a blade (pic attached).
Now, that is slightly freaking me out as to why has this been done.
Could anyone shed some light on it, as I've 7days left, within which i can return the phone to the seller.
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Looking on my G3, the removed part is the serial number.
Maybe the seller had a refund offer and had to send the S/N ? (usually it's the box one but hum....)
I had 20€ off for a Quick Circle Case, but I sent the label on the box.
Thanks for that raptor2003..
I'm just wondering, can it cause some sort of an issue in the long run, like if i need to get something done under warranty from lg...
FYI: I don't know if i've valid lg warrantly.
In fact is there a way to find out when the phone was manufactured or if i've lg warranty?
hsyasin said:
Thanks for that raptor2003..
I'm just wondering, can it cause some sort of an issue in the long run, like if i need to get something done under warranty from lg...
FYI: I don't know if i've valid lg warrantly.
In fact is there a way to find out when the phone was manufactured or if i've lg warranty?
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I know there is that with Apple's products, but I don't know if other manufacturers do that.
I've looked a bit to see if we can find the S/N in some software menu. But I haven't found anything. Nothing in the famous hidden menu.
Did you get the phone from Smartfonestore as a refurb?
Thelargeportion said:
Did you get the phone from Smartfonestore as a refurb?
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Yes i did, and it was a grade A.
Likewise. And mine has the same sticker taken off. I emailed them but got a crap reply; fingers crossed it doesn't break.
Most likely the motherboard was swapped and a new imei was issued
In Australia serial removal usually means the device has been repaired/serviced/not new. These devices are no longer new/ownedby original owner so serials are removed, so can no longer be sold as new. Serial and IMEI are different things. Typically serial is for manufacturer to identify devices. IMEI are for unique device tracking across world/country. IMEI you can check in ABOUT in settings, missing IMEI sticker i wouldn't worry about, make sure it is NOT registered as stolen tho.

Is this a new or refurb 2XL I got?

I got a Pixel 2 XL (128 GB)as replacement for my dead OGXL which I received today. But I wonder whether this is a refurb model. Those of you who bought the phone brand new, did you noticed any such stickers like this? I am from India, so if there is any Indian 2XL owners here that would be even better.
https://i.imgur.com/DLm2dlb.jpg
ithehappy said:
I got a Pixel 2 XL (128 GB)as replacement for my dead OGXL which I received today. But I wonder whether this is a refurb model. Those of you who bought the phone brand new, did you noticed any such stickers like this? I am from India, so if there is any Indian 2XL owners here that would be even better.
https://i.imgur.com/DLm2dlb.jpg
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A more important question is this: does it matter? I mean, if it works as expected then it really shouldn't matter.
@Ragarianok: The difference is that the OP could be one of those unfortunate souls who purchased an unlocked device and had it replaced under warranty, only to find out the bootloader was permanently locked.
@ithehappy, new Pixel 2XL devices didn't come with that sticker. At least, mine didn't.
Strephon Alkhalikoi said:
@Ragarianok: The difference is that the OP could be one of those unfortunate souls who purchased an unlocked device and had it replaced under warranty, only to find out the bootloader was permanently locked.
@ithehappy, new Pixel 2XL devices didn't come with that sticker. At least, mine didn't.
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Could you please tell me what that logo on the sticker means, the knot like one I mean? Also whether R stands for Refurbished here? I am a bit too old to search for all these myself.
I don't think the knot has any particular meaning in regards to the rest of the label, but I'm still looking. This label, in general, says the device complies with European health and safety regulations. The wastebin with the X through it should be self explanatory.
A refurb would be clearly marked in some fashion so you knew it was a refurb. For example, one of my 4TB external drives has "Recertified" stamped on it while the other drive does not. That is because the first drive was sent in for warranty service and returned with that label stamped into the plastic housing, while the second drive has worked flawlessly from the first day it was used.

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