HTC One M8 unmodified - One (M8) Q&A, Help & Troubleshooting

Hey guys,
I have a HTC one M8s I think, bought in Ireland. The last few days the error "HTC home sense has stopped working" repeatedly kept popping up and was not allowing back to the home screen. I tried updating home sense and still the problem persisted. Now my phone wont power on via the power button only through holding volume up and power button. Also goes to a blank screen after the HTC logo screen and I am my wits end with how to fix it. I have tried connecting it to a pc and it doesn't register the connection. If you need more information to try help me out please ask because I really want to try fix this. I'm not the techiest of people so I apologize if I'm a bit slow. Thank you !

Related

Htc desire died :( please help

Hi guys, first sorry for my bad english, I'm italian
So... i've an 11 days old HTC desire, i'ven't flashed it with unoffial roms, never done strange things with it but now, it doesn't want to works.
The only operations i made with my htc are:
1 official firmware update (yesterday),
2 apps download from market...
the phone was on before i found it off without any reason...
Never dropped, never beaten, i don't know why it doesn't works
Please can you help me?
now i've leaved battery from phone,
could be the protection for overheating on?
Take out the battery and plug the mains charger in, see if the LED shows.
Yes led shows without battery, orange and green...
So the phone works, what exactly is the problem?
i can't turn on the phone, if i try to press power on button it doesn't works...the screen doesn't turn on... if i put battery in and i try to charge the phone no leds are shown... leds appairs only with removed battery...
Try turning on the phone while the battery is out but it's plugged in at the mains. The phone seems fine as it has already shown that the LED's turn on.
Try wiping the plates on the side of the battery with a fabric of some sort and see if that helps.
i've yet tried the first options, doesn't works...
i'll try the second now...
cannot be an overheating protection problem?
Ok guys, my htc has started, but now it stays stucked on HTC green boot logo...
Edit: HTC doesn't start again, ill try to leave battery for a while again than restart...
If its stuck on the green HTC logo then your phone is stuck in a boot loop. Are you sure you haven't done anything with your phone?
Sent from my HTC Desire using Tapatalk
only the official update and installed some apps.... i've read that an hard reset maybe help me... hoe to perform it? I've to wait about 2 hours to restart the phone...
Please anyone can help me to make an hard reset on desire?
Try turning on the Desire with the volume down button pressed and then press the power at the same time. Should load the bootloader menu, give it a second or two and scroll down to clear storage by pressing volume down, then to select it, press the power button.
Sent from my HTC Desire using Tapatalk
I need to hold power button? or press and release it?
With the 'volume down' button held, press and release the power button.
Sent from my HTC Desire using Tapatalk
Guys after a day of no phone response my htc is chargin now, the orange led is showed but when i try to press power on button it leaves the charge connection, orange led goes off and the phone don't start... any ideas? what can be?
Please help...
Well, my Desire stopped charging today and now is dead.
The LED doesn't turn on when i connect the charger.
Any ideas?
Well ... bring it back to the store!
If you ´ve done nothing forbidden, they should replace it!
hi there... i have the same problem of not able to see anything on the screen of my htc desire....i was trying to get the phone working as it was not able to boot past the green htc logo...... i was able to get to the bootloader screen before.... but now i am not able to turn the phone on also......i tried to check without the battery by connecting the charger from the main electrical outlet....i dont see any led on the phone....am i screwed????
can i get an answer for this?????? this is frustrating..........is there a partiality or something for the users.... i never get get a reply from you guyz......

[Q] Power Button not working(HTC Desire).!!!!!!

hello fellow desire user's..
i been using my desire for about 6months and suddenly the power button stop responding, i tried to go back to original state (e.g out of the box) and still the power button not working, i also tried to reflash same thing happen nothing,,,
Q: is this a hardware problem?
please help!!!and tnxs in advance..
You are complete stock, so call htc.
ianthugs19 said:
hello fellow desire user's..
i been using my desire for about 6months and suddenly the power button stop responding, i tried to go back to original state (e.g out of the box) and still the power button not working, i also tried to reflash same thing happen nothing,,,
Q: is this a hardware problem?
please help!!!and tnxs in advance..
Click to expand...
Click to collapse
Same thing happened to me though mine was due to me dropping my phone. I would give HTC a call in the first instance and try and get it fixed for free under warranty
My phone is rooted and has a custom rom so i am able to bypass this issue by having the phone wake on track ball and i have downloaded a few apps
screen off and lock (this is then mapped to long press on the search key
quick boot (to restart the phone, this requires root access to work)
after a few hours you get used to the alternative way to switch the screen on and off.
ianthugs19 said:
hello fellow desire user's..
i been using my desire for about 6months and suddenly the power button stop responding, i tried to go back to original state (e.g out of the box) and still the power button not working, i also tried to reflash same thing happen nothing,,,
Q: is this a hardware problem?
please help!!!and tnxs in advance..
Click to expand...
Click to collapse
I had the same problem with the desire HD, happened suddenly installed nolock as a tempory solution, and was going to take it in under warranty for repair. It is caused by a stuck power button. Heres how I fixed mine. As a last resort, I removed the battery sim card cover and battery cover so that all I was holding was the Ali uni body section. with my finger and thumb I began flicking the chrome button with my nail, as if you were flicking a pea accross the table, after about 30 seconds of flicking the little chrome button popped out slightly, when holding it by your ear and pressing it you can now hear a click. Maybe a dust particle or something from my pocket caused mine not sure, but it was moisture or software related. Hope this helps someone who maybe hasthe same problem.
Paul.
i'd say give htc a call
hope u find a solution soon..

[Q] Need help plz phone died

Hi there
I updated my phone to jellybean yesterday i am with tmobile uk , the phone worked fine after this everything seemed to install ok.
until a hour ago, i got a phone call answered it, then hung up, i put my phone in my pocket, next time i took it out the phone was locked on the boot page the white screen with htc logo on, i tried to power it off and the the 3 buttons on the bottom of phone started to flash white for 10 seconds then phone swithed off. the phone wont turn back on, it wont charge, tried usb to computer no lights nothing. the phone was fully charged when it switched off. my phones a standard one never touched bootloader etc
i spoke to htc they think its software problem, they say when i downloaded jellybean i used 3g not wifi (my fault) this could have caused the problem as there could of been a drop in signal they tell me.
the problem i have they want 210 pound to fix and they say its not under warranty as i have had the screen replaced, but not by htc voiding the warranty.
Can anyone here give me some advice or help to fix my phone please.
thanks
maka
Can you enter the bootloader by holding the power button and the volume - button together, keep them pressed until it enters the bootloader.
Mr Hofs said:
Can you enter the bootloader by holding the power button and the volume - button together, keep them pressed until it enters the bootloader.
Click to expand...
Click to collapse
holded them together and nothing happens anything else i can try ?
thanks
maka
When you plug it to a windows pc, can you see anything pop up in device management?
Sent from my HTC One X using xda app-developers app
i just tried holding power button and up vol key for 30 secs, it vibrates and the white screen comes on with htc quietly brilliant on it, but its frozen on that.
tried it again and it booted up to my home screen then shutt down now its stuck on the white htc one screen with the beataudio logo at the bottom. the charger light now comes on when charging the phone any advice please.
thanks
maka
Tried booting it up about 5 time and eventually the phone works, thanks
andrew
Keep it that way please

Power Button unresponse (stuck?)

Hello,
My HTC One M8 power button suddenly went unresponsive yesterday - Nothing happens when i click it to turn on/off the screen or even get the power menu up. Sometimes it seems to be stuck (Pressing the home button triggers the screenshot function (Power + home ))
The button itself does not seem stuck or anything and i get normal response when clicking it hardware wise.
I already tried restarting which didnt solve the problem.
I'm running stock rom, unrooted version 2.22.401.5
Any idea what might wrong?
psycop said:
Hello,
My HTC One M8 power button suddenly went unresponsive yesterday - Nothing happens when i click it to turn on/off the screen or even get the power menu up. Sometimes it seems to be stuck (Pressing the home button triggers the screenshot function (Power + home ))
The button itself does not seem stuck or anything and i get normal response when clicking it hardware wise.
I already tried restarting which didnt solve the problem.
I'm running stock rom, unrooted version 2.22.401.5
Any idea what might wrong?
Click to expand...
Click to collapse
My PC currently suffers from the same button stuck issue. All I do is power it off and keep pressing the power button something like 20 times gently and continuously. Give it a shot. Make sure the button is clean in the cut outs and do the same trick to your button. Make sure you [DONT] power off the device, as there's a chance of never booting up; just some friendly advice. :good:
Sorry to bump this, but might be helpful if anyone else gets the same problem.
I sent my HTC One M8 to repair where they replaced the power button - Everything seems fine now.

Blackscreen after restarting?

Hi guys,
so I restarted my HTC after it didn't recognize my sim and didn't have mobile internet enabled and after that I saw the HTC powerd by android booting screen and from that it just goes to blackscreen (a little bit brigther than when power is off so I know its on) and the phone heats up like crazy but I can't do anything aynmore. I can't just turn it off the only thing that works is pressing the power button and the volume button up at the same time but then it just reboots and goes to blackscreen again. When the phone is in that "black screen" mode and I connect it to the pc I hear the connection sound from a usb device but the htc one m8 is not recognized ._.
I googled but found nothing, what to do? Is the phone dead?
kindest regards and thanks in advance
alccaz
Ok I actually found some advice using the search function on the forum .
Pressing volume down while screen is booting got me into hboot and then into the phone. I guess I will safe all my data and do some of the reset stuff that I can find on this forum!
This thread can be clsoed.

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