Downloading apps over cellular data TMobile - Google Pixel XL Questions & Answers

Hi all,
Experienced android user for many years and this is the first time this happened. I cannot download new apps over cellular data. I can download purchased apps over cellular data but not new ones. I can download all apps fine over WiFI. I did some searching on the interewebs with no avail. I did all the basics (no parental controls set in the play store, uninstalled and reinstalled play services and play store, cleared all data and caches in the framework, play services, play store. Made sure the data usage settings were all correct but the problem persists. Not a big deal but annoying.
Any suggestions appreciated. Thanks.

zanoli99 said:
Hi all,
Experienced android user for many years and this is the first time this happened. I cannot download new apps over cellular data. I can download purchased apps over cellular data but not new ones. I can download all apps fine over WiFI. I did some searching on the interewebs with no avail. I did all the basics (no parental controls set in the play store, uninstalled and reinstalled play services and play store, cleared all data and caches in the framework, play services, play store. Made sure the data usage settings were all correct but the problem persists. Not a big deal but annoying.
Any suggestions appreciated. Thanks.
Click to expand...
Click to collapse
Does it error out or does it just not download.

Just doesn't download no error. The download indicator in status bar starts but goes away.
It's working this morning. Must have been a Google Play issue or something. Anyway thanks for reply.
Sent from my Pixel XL using Tapatalk

Related

[Q] VZW Galaxy Nexus not showing up on play.google.com

I got a VZW Galaxy Nexus a few days ago, I haven't rooted it or unlocked the bootloader yet.
The play store works on my phone and my device DID show up on the play store website yesterday, but I was following the instructions in this thread to try to force the 4.0.4 update so I cleared the data in the Google Frameworks app.
Since then my phone won't show up in the play store, I read through all the reasons why it might not, and from what I can tell, it should.
I'm on the same google account.
I have used the play store app on my phone, I even downloaded a new app.
My old phone still shows up, but I took the SIM card out of that, and traded it in for a micro SIM, and then I flashed a new ROM on my old Revolution so I could sell it, and it hasn't been connected to any source of data since then.
Also yesterday my Nexus and Revolution were showing up in the play store?
Any suggestions?
Install just one app from the play store from device and it should resync your info.
good day.
chopper the dog said:
Install just one app from the play store from device and it should resync your info.
good day.
Click to expand...
Click to collapse
I tried that and it still doesn't show up.
I also cleared the cache in my browser.
Thanks for responding though.
clear the cache/data in play store.
Zepius said:
clear the cache/data in play store.
Click to expand...
Click to collapse
I did that too. I cleared the cache/data and force stopped it. I had to resign in and everything.
Still nothing.
I'm not exactly sure what did it, but it shows up now.
Thanks for your suggestions, I'll just be waiting for the OTA update to find me.
I just noticed the same issue with mine, but I haven't been able to get it to show up yet. Any idea what changed?
Sparky977 said:
I just noticed the same issue with mine, but I haven't been able to get it to show up yet. Any idea what changed?
Click to expand...
Click to collapse
I read on the play store website that it can take some time, for me it ended up being about a half a day.
Just make sure you download something from the play store app on your phone, and it should show up.
Big Cam said:
I got a VZW Galaxy Nexus a few days ago, I haven't rooted it or unlocked the bootloader yet.
The play store works on my phone and my device DID show up on the play store website yesterday, but I was following the instructions in this thread to try to force the 4.0.4 update so I cleared the data in the Google Frameworks app.
Since then my phone won't show up in the play store, I read through all the reasons why it might not, and from what I can tell, it should.
I'm on the same google account.
I have used the play store app on my phone, I even downloaded a new app.
My old phone still shows up, but I took the SIM card out of that, and traded it in for a micro SIM, and then I flashed a new ROM on my old Revolution so I could sell it, and it hasn't been connected to any source of data since then.
Also yesterday my Nexus and Revolution were showing up in the play store?
Any suggestions?
Click to expand...
Click to collapse
I had the same issue... I had cleared the data for Google Services Framework and my Nexus disappeared from the play store.
To fix it I cleared the data for Google Play Store, then downloaded an app from the phone. Worked like a charm.
Thanks guys!

[Q] Download or Update from Play Store with LTE

Anyone having the same trouble i do trying to downloading or updating apps from the Play Store on 4G LTE it just sits there like it's downloading but nothing happens until i switch it to WiFi and it works immediately. Yes in Play Store settings to download only on WiFi is unchecked. running stock JB rooted. Thanks in advance.
You sure its not a data network issue? That's what it sounds like.
Data works fine no problems at all.Just with Play Store.
Anyone else having this problem, it also happens on 3g. So it only downloads our update apps in WiFi. I've cleared data and cache rebooted and nothing works. I can't believe I'm the only one having this issue. Stock rooted and only WiFi tether app installed. Thanks in advance.
Sent from my SPH-L710 using xda app-developers app
Okay, problem solved.
It turns out that my issue was a direct cause of my tinkering with data usage settings.
I had accidentally set the "restrict background data" option in data usage settings for Media. Media contains the component 'Download Manager' and 'Downloads' and when I decided to remove all background data restrictions last night, downloads on the play store worked again.

[Q] Various Google services not working

Hi all,
My first post! I have a new Galaxy Note II LTE version (N7105) that's having some google problems. I've read through just about everything I could find, but nothing is working for me, so I hope someone here can help!
Whenever I'm on 3G/HSPA/HSPA+, various Google services don't work fully. Things I've noticed so far:
Play store will open and show the opening page, but fails to connect to display any app info or pictures (no error 495, just connection timeout); oddly, I can go on my computer and install an item from the Play store website and it will download almost instantly to my phone.
Gmail will open and receive messages just fine, but won't send until I connect to LTE or wifi (though it says it's sending)
I can perform a normal google search, but when I try to switch to images, the connection fails
I can search in Maps, but driving directions fail; navigation works, though
The weird thing is that LTE or wifi work just fine for all of the above. I can do everything else as normal on 3G - no problems viewing webpages or using Whatsapp, for example.
I've tried clearing app caches and resetting the phone, rooting & using Set DNS, deleting & recreating APNs, all to no avail. Please, can anyone help?
bump
anyone? any ideas?
thathatch said:
anyone? any ideas?
Click to expand...
Click to collapse
Connection problem. Go to settings/apps/all apps and clear data of Google Services Framework. That sometimes helps, you may have to do that af few times though.
Make sure to wipe all apps from the cache too (pressing and holding home button and select all apps).
gee2012 said:
Connection problem. Go to settings/apps/all apps and clear data of Google Services Framework. That sometimes helps, you may have to do that af few times though.
Make sure to wipe all apps from the cache too (pressing and holding home button and select all apps).
Click to expand...
Click to collapse
Thanks for the tip! Unfortunately, that put the Google Play Store into an endless force-close loop and I ended up having to reset the phone. Even after a reset, though, it's still having the connection problems. I'm starting to think it might just be something with my service provider...
You have to flash back stock rom or any other custom rom.
Sent from my GT-N7100 using xda premium

Cannot download apps without being on WIFI

Hello everyone.
I just purchased a brand new S8+ from Best Buy, unlocked as "T-Mobile." They asked me which carrier I had, I guess so I get the unlocked version of that variant? I dunno. The phone model is SMG955U1ZKAX, for what it's worth.
Anyway, my apps are stalling if I tried to download on mobile network (LTE), but will always work on Wifi.
It doesn't say that it's waiting for WiFi or anything. They just sit at "downloading" and the little arrow notification flashes for a second and goes away.
Things I've tried:
Clearing cache and data for Google Play Store, and GP Services.
Reset the device to factory.
Installing the latest Google Play Store apk from here: http://www.apkmirror.com/apk/google-inc/google-play-store/google-play-store-8-0-22-release/
My problem isn't resolved. This is pretty inconvenient because if I'm out and need to download an app because I forgot, I simply cannot download it until I'm on a wifi network.
Anyone else know about this issue or know how to perhaps resolve it?
Thanks.
I'm having the same problem right now. Any solution.
stuff said:
Anyone else know about this issue or know how to perhaps resolve it?
Click to expand...
Click to collapse
calvin35 said:
I'm having the same problem right now. Any solution.
Click to expand...
Click to collapse
stuff, while you mention the steps you took to correct the problem, you didn't mention some others that might fix the problem.
Screenshot 1: In the Play Store settings, make sure auto-update is on any time
SS #2: Go to Settings\Data Usage\Mobile data usage. Find the Play Store
SS #3 and 4: Click the Play Store and make sure you allow for background data usage. You can do the bottom one as well, but not necessary. Repeat for both Google Play Services and Media (called Media Storage on Samsungs.)
Go into your Settings and delete data for Download Manager.
sorry to dredge
So I noticed nobody had a solution. Might I suggest once you've made sure you have downloads set to both wifi and data that you turn on your wifi but do not select a network. It should start the downloads as soon as wifi is technically on.

Play Store Crashing

Has anyone started experiencing this within the last few days? I generally know my way around Android, and I've tried several troubleshooting steps, which I'll outline below, but to no avail. It's random, but persistent, with no recent updates to the system.
•Tried clearing phone cache from bootloader.
•Tried force-closing Play Store + Play Services, and clearing cache for both.
•Tried booting to safe mode, it still happens.
•The only recent app I've installed is for a Ravpower portable filehub/router. Note: no crashing occurred after this app was installed.
•Tried removing all updates for both aforementioned apps, and allowing them to reinstall the current version.
•Tried installing and running 2 different apps that provide analysis on version and other potential conflicts for Play Store/Services, ran all applicable items.
The obvious statement to make is that I'm hoping to avoid a factory reset. I loathe all the work after restoring what's available between Google and Samsung backups. If anyone has any pro tips, please enlighten me!
Edit: this is the 5G variant, carrier is AT&T, and firmware is N976USQS2BTE3.
disturbd1 said:
Has anyone started experiencing this within the last few days? I generally know my way around Android, and I've tried several troubleshooting steps, which I'll outline below, but to no avail. It's random, but persistent, with no recent updates to the system.
•Tried clearing phone cache from bootloader.
•Tried force-closing Play Store + Play Services, and clearing cache for both.
•Tried booting to safe mode, it still happens.
•The only recent app I've installed is for a Ravpower portable filehub/router. Note: no crashing occurred after this app was installed.
•Tried removing all updates for both aforementioned apps, and allowing them to reinstall the current version.
•Tried installing and running 2 different apps that provide analysis on version and other potential conflicts for Play Store/Services, ran all applicable items.
The obvious statement to make is that I'm hoping to avoid a factory reset. I loathe all the work after restoring what's available between Google and Samsung backups. If anyone has any pro tips, please enlighten me!
Edit: this is the 5G variant, carrier is AT&T, and firmware is N976USQS2BTE3.
Click to expand...
Click to collapse
Same issue. Non rooted on stock software. Came here to see if someone else is having a problem. I created a post about it. I factory reset and it didn't work. Similar troubleshooting
Xhyperion said:
Same issue. Non rooted on stock software. Came here to see if someone else is having a problem. I created a post about it. I factory reset and it didn't work. Similar troubleshooting
Click to expand...
Click to collapse
I was able to (I think) figure this out. Not the "why", though I have a theory, but rather the solution: disable Play Protect.
Sent from my SM-N976U using Tapatalk
disturbd1 said:
I was able to (I think) figure this out. Not the "why", though I have a theory, but rather the solution: disable Play Protect.
Click to expand...
Click to collapse
I was thinking it was that, my Bluetooth or a corruption in the data. I'll try it it
---------- Post added at 11:02 PM ---------- Previous post was at 10:50 PM ----------
disturbd1 said:
I was able to (I think) figure this out. Not the "why", though I have a theory, but rather the solution: disable Play Protect.
Click to expand...
Click to collapse
I disabled the settings in the app store, cleared cache, restarted. Not working.
Xhyperion said:
I disabled the settings in the app store, cleared cache, restarted. Not working.
Click to expand...
Click to collapse
In Play Store, you disabled Play Protect specifically? Should look like this:
disturbd1 said:
In Play Store, you disabled Play Protect specifically? Should look like this:
Click to expand...
Click to collapse
That's what I did. Still not working.
Xhyperion said:
That's what I did. Still not working.
Click to expand...
Click to collapse
Drat. It seemed to have worked for me, because the play store was crashing again after I reset my phone, as soon as I'd reinstalled a few unsanctioned APKs.
disturbd1 said:
Drat. It seemed to have worked for me, because the play store was crashing again after I reset my phone, as soon as I'd reinstalled a few unsanctioned APKs.
Click to expand...
Click to collapse
I think it's the store. The most recent update to the store is when it broke
Are you using any overlay? Custom themes as the ones from Hex Installer, Synergy, Substratum lite
Xhyperion said:
I think it's the store. The most recent update to the store is when it broke
Click to expand...
Click to collapse
I am running the most recent store, and all is fine, something else must be the issue
I figured it out. It was a rogue app trying to auto update over wifi while I was on mobile data but the play store wouldn't let me see what app it was.
Good to see you found the cause, btw, which app caused the trouble? Just to be aware of it
Circling back to this. The issue has returned for me, and having already gone through the painstaking process of resetting my phone, and reinstalling everything, I have two theories but can really only test one of them reliably:
1. VPN - I use ExpressVPN, and I noticed that sometimes the Play Store crashes in a never ending fashion and sometimes I can go hours or more without it happening. This could be due to my VPN preventing some kind of connection, maybe? Despite the fact that the Play Store opens fine, and will even allow me to scan for updates and begin to apply them if I'm quick enough before it crashes. *I'm testing this theory now by trying different tunnels within ExpressVPN*
2. An application. Without divulging more than I care to, I definitely have apps that can't be found in the Play Store. They're plenty safe, but I could see there potentially being conflict there somehow in terms of Play Store maybe trying to reconcile them when it's compiling apps. This would be almost impossible to troubleshoot without uninstalling all non-Play Store apps, then reinstalling one by one, waiting several hours, then repeating the process until an app is installed that once again causes Play Store to crash.
Another update: among the items I've tried this morning, I can effectively eliminate the VPN theory that I previously posted. I discovered it didn't matter if I was connected to VPN or not. I also discovered that the YouTube Vanced application was likely the culprit, as once I unlinked and relinked my Google account within it, the Play Store doesn't seem to be constantly crashing. Time will tell, as I don't know if this actually fixed it, or if it's just coincidence. Something for others to check on, if they happen to use the YouTube vanced application.
One of the other things I did was to follow the instructions on the Google support page that outlines how to troubleshoot Play Store crashing. This included removing all updates to the Play Store, and allowing it to update itself again. So, I'm not sure if that had anything to do with the crashing ceasing either.

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