Cannot download apps without being on WIFI - T-Mobile Samsung Galaxy S8+ Questions & Answers

Hello everyone.
I just purchased a brand new S8+ from Best Buy, unlocked as "T-Mobile." They asked me which carrier I had, I guess so I get the unlocked version of that variant? I dunno. The phone model is SMG955U1ZKAX, for what it's worth.
Anyway, my apps are stalling if I tried to download on mobile network (LTE), but will always work on Wifi.
It doesn't say that it's waiting for WiFi or anything. They just sit at "downloading" and the little arrow notification flashes for a second and goes away.
Things I've tried:
Clearing cache and data for Google Play Store, and GP Services.
Reset the device to factory.
Installing the latest Google Play Store apk from here: http://www.apkmirror.com/apk/google-inc/google-play-store/google-play-store-8-0-22-release/
My problem isn't resolved. This is pretty inconvenient because if I'm out and need to download an app because I forgot, I simply cannot download it until I'm on a wifi network.
Anyone else know about this issue or know how to perhaps resolve it?
Thanks.

I'm having the same problem right now. Any solution.

stuff said:
Anyone else know about this issue or know how to perhaps resolve it?
Click to expand...
Click to collapse
calvin35 said:
I'm having the same problem right now. Any solution.
Click to expand...
Click to collapse
stuff, while you mention the steps you took to correct the problem, you didn't mention some others that might fix the problem.
Screenshot 1: In the Play Store settings, make sure auto-update is on any time
SS #2: Go to Settings\Data Usage\Mobile data usage. Find the Play Store
SS #3 and 4: Click the Play Store and make sure you allow for background data usage. You can do the bottom one as well, but not necessary. Repeat for both Google Play Services and Media (called Media Storage on Samsungs.)
Go into your Settings and delete data for Download Manager.

sorry to dredge
So I noticed nobody had a solution. Might I suggest once you've made sure you have downloads set to both wifi and data that you turn on your wifi but do not select a network. It should start the downloads as soon as wifi is technically on.

Related

Can't download from Play Store On Wi-Fi

Hey guys been using the HOX since about 3 months and have absolutely no problems with it, except for one very, very irritating problem. I just can't seem to download anything from the play store through my wi-fi connection.
I can surf, I can download apk's, videos, songs from the browser on wi-fi i can even surf the play store on wi-fi but I just can't seem to get the downloads started, there are no error numbers. Just the message saying "Downloading" I have tried aosp,sense, and miui but nothing seems to solve the problem. Also it does download whatever I want on a 2G connection, I can't test 3G since I don't have access.
These are things I've already tried through other forums please let me know if you guys can think of something else.
1. Changed computer dns server to 8.8.8.8 and 8.8.4.4 this helped I think for only one download to get through and then it ended up being stuck for other downloads.
2. Cleared cache/data from Play store and tried, no difference.
3. signed out from google talk, no difference.
Someone please help me out, I thought I'd be able to put up with it, but its very frustrating now!
Anyone?!
The same thing happens to me immediately after flashing a new ROM. I always need to download Titanium backup to restore my apps and the Play store won't let me unless I move to another wifi connection where it all works fine again.
I think it's dark magic.
same problem but no solution :|
Itś dark magic :|
SmXtrem said:
same problem but no solution :|
Itś dark magic :|
Click to expand...
Click to collapse
If you have a rooted phone,install "system app remover" and uninstall the play app,and reinstall the app.

[Solved] Problems with Play on WiFi

I just rooted my GS3 and everything seemed to go well. I tried downloading rootkeeper from the play store, but the download just hung with a dashed line, not showing percentages. I thought it might have been the app so i tried a free game same issue. I went to my play music and couldn't play any of my songs either. I rebooted the phone a few times. still nothing.
I then disabled wifi and it downloaded like a champ. I'm wondering if this is something related to rooting the phone or a newly developed issued with my network. The phone is only a few weeks old, but i have not had any d/l issues before on this or other phones. In case it matters, which it probably does i used the mrRobinson methods.
Re: Problems with Play on WiFi
What rom are you on? Also, what baseband? Did you just take the MB1 update or MA6?
CNexus said:
What rom are you on? Also, what baseband? Did you just take the MB1 update or MA6?
Click to expand...
Click to collapse
Did I mention this was all fairly new to me. I followed this guide and used those files....so it should be the stock rom and baseband right (I had to look that up). As far as updates, if you mean ota updates i'm not sure. I flashed it today and it was 10 minutes later when I was trying to add rootkeeper via play (using my home wifi). I went into system updates and they are all up to date. What is/are MB1 and MA6. I searched but it didn't see anything that look like an explanation about those if you had a good link.
Re: Problems with Play on WiFi
Try going into settings>manage apps> swipe over to all> find google play store and then clear app data.
Sent from a planet far far away.
Speedin07si said:
Try going into settings>manage apps> swipe over to all> find google play store and then clear app data.
Sent from a planet far far away.
Click to expand...
Click to collapse
I still have the same issue after clearing the data.
Re: Problems with Play on WiFi
Zuggel said:
I still have the same issue after clearing the data.
Click to expand...
Click to collapse
Can you access the internet at all while on wifi? Might not be only play store if.you cant
CNexus said:
Can you access the internet at all while on wifi? Might not be only play store if.you cant
Click to expand...
Click to collapse
Yes I could access and use everything that I tried (foxfire, viggle, amazon app store), Play was the only thing not working, meaning it worked, I just could not download. I tried Play again at work today on WiFi and it worked normally. I will have to investigate my home network tonight. The only thing that has changed recently was the addition of a sprint airrave. I will update this later once I find something out.
Thanks for the help and suggestions CNexus and Speedin07si!
I unhooked the air rave and it is working fine again....I guess that fixes that problem.
Zuggel said:
I unhooked the air rave and it is working fine again....I guess that fixes that problem.
Click to expand...
Click to collapse
Lol. Ironically messes up your internet connection when its supposed to make it better

[Q] Help Youtube "Connection to server lost"

when i wanna play youtube always get "connection to server lost, touch to retry", i'm in sprint stock rom with mobile package data active, for internet is no problem, on wifi can play, when i tethering my phone as modem and i connect to my computer for play youtube is ok. it just cant play only in a phone.
somebody can help thanks.
Did you try clearing data and cache in apps? Or even uninstall and reinstall the app itself
sent from my GS3
Usually I just exit the app, hold the home button and clear all recent apps and then it works again.
-------------------------
Sprint Galaxy S3
Need Help? PM
Hit the "Thanks" button if I helped you!
Easy fast simple solution when this occurs and usually after an update. Just uninstall the app completely and then go back to google play store and redownload the app.
Have a great day!
I have been tried all the way ( clear, uninstall update etc) but still error... I tried to install other program 'tubemate' still cant connect /play the video, but when i download the video first and play later is no problem..
Maybe something wrong with my data package on my carrier??? Hmmm..
Thanks for all advise...
Sent from my SPH-L710 using xda app-developers app
rickylims said:
I have been tried all the way ( clear, uninstall update etc) but still error... I tried to install other program 'tubemate' still cant connect /play the video, but when i download the video first and play later is no problem..
Maybe something wrong with my data package on my carrier??? Hmmm..
Thanks for all advise...
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Im getting the same thing on my tablets now (nexus 7 and 10). Uninstalling updates solves the issue, but then again I want the new sweet app... Any solution for this?
mrotenlu said:
Im getting the same thing on my tablets now (nexus 7 and 10). Uninstalling updates solves the issue, but then again I want the new sweet app... Any solution for this?
Click to expand...
Click to collapse
Remove (uninstall) the app completely, go back to play store and get the new updated app again fresh install.
Have a great day!
edfunkycold said:
Remove (uninstall) the app completely, go back to play store and get the new updated app again fresh install.
Have a great day!
Click to expand...
Click to collapse
i did this also, but i get again the same error... what the $%#& is up with youtube !??
MuWu said:
i did this also, but i get again the same error... what the $%#& is up with youtube !??
Click to expand...
Click to collapse
Same issue here. Reinstalling doesn't fix it.
Edit: But disabling Adblock Plus does fix it.
mrotenlu said:
Edit: But disabling Adblock Plus does fix it.
Click to expand...
Click to collapse
Ty, I've been hunting for a solution for some time now, and I didn't think of something like that.... It is true, when I disabled AdBlock Plus, I didn't see the error again.
Guess I either need a replacement for Adblock Plus, or something in it's settings to change?? hmmmm.
Again though, thanks again!!!!
:good::good::good::good::good::laugh:
wow thanks for this. It's been driving me insane. I removed Adblock Plus and it worked. So I installed AdAway and rebooted. Seems to still work fine also. So try that ad blocking app out. So far so good.
Solved ! ( apparently not related to AdBlockPlus)
To make a long story short, I don't have AdBlockPlus but i DO have DroidWall installed.
just forgot I had to allow "MediaServer" to access the internet (as well as YouTube of course) - problem solved.
This has been happening to me. I fixed it by going to manage apps. YouTube, Delete cache, delete data, uninstall updates and I clicked the turn off button. Ran cleanmaster app and removed junk files. Then I rebooted and turned youtube back on and now videos will play. I'm on the Galaxy S4 stock.
Hopefully this helps someone
By the way Facebook wouldn't play any videos it would say "can't play video" and now Facebook is playing the same videos that it couldn't before.
firelogic said:
To make a long story short, I don't have AdBlockPlus but i DO have DroidWall installed.
just forgot I had to allow "MediaServer" to access the internet (as well as YouTube of course) - problem solved.
Click to expand...
Click to collapse
:good:
Thanks that did it for me as well. Have been searching on the internet but no real solution for people with a firewall or a privacy app (pdroid/xprivacy etc). But this made it work on my S4.
Thanks! :laugh:
Hi i have the same issue
first i dont have adblock or droidwall but still the problem persist, and only on my wifi connection, even on browser the m.youtube wont work, i tried everthing ,clear cache and data,restart,pull the battery,change rom,update the app,restart,google,seek help, i gave up, please help me it has something to do with proxy thing but, i dont have a proxy setting on my settings im using gingerbread 2.3.6, i also tried apps like proxydroid and all of its kind, still doesnt fix my problem, im so frustrated with this thing. I cant watch youtube videos anymore please help to fix this, i just saw this "All you need to do is ensure that Proxy settings is set as None and not Manual. That’s all, my best bet is that you will now be able to play the videos in the YouTube app." but i dont have setting like done, please help me, thanks in advance
reyhen25 said:
first i dont have adblock or droidwall but still the problem persist, and only on my wifi connection, even on browser the m.youtube wont work, i tried everthing ,clear cache and data,restart,pull the battery,change rom,update the app,restart,google,seek help, i gave up, please help me it has something to do with proxy thing but, i dont have a proxy setting on my settings im using gingerbread 2.3.6, i also tried apps like proxydroid and all of its kind, still doesnt fix my problem, im so frustrated with this thing. I cant watch youtube videos anymore please help to fix this, i just saw this "All you need to do is ensure that Proxy settings is set as None and not Manual. That’s all, my best bet is that you will now be able to play the videos in the YouTube app." but i dont have setting like done, please help me, thanks in advance
Click to expand...
Click to collapse
How about upgrading from that dinosaur you're using? Gingerbread is like 4 years outdated.
No AdBlock, Firewall, root or custom ROM
I have stock device 4.3 android (not Samsung btw.). As i said, no adblock/firewall/custom rom etc.
When I updated YouTube app, I got that connection problem.
I've tryed reinstalling, changing DNS1 and 2, clearing data... Nothing helped...
Any suggestions?
Ragnar said:
Remove (uninstall) the app completely, go back to play store and get the new updated app again fresh install.
Have a great day!
Click to expand...
Click to collapse
That doesn't work.
---------- Post added at 06:33 AM ---------- Previous post was at 06:20 AM ----------
vlatko019 said:
I have stock device 4.3 android (not Samsung btw.). As i said, no adblock/firewall/custom rom etc.
When I updated YouTube app, I got that connection problem.
I've tryed reinstalling, changing DNS1 and 2, clearing data... Nothing helped...
Any suggestions?
Click to expand...
Click to collapse
It's happening to me now too. But since mine's installed as a User App and not a System App, I can't just uninstall the updates, although I did try uninstalling it completely and reinstalling. No joy.
I've tried a dozen different things. You should know that lots of people post lots of "solutions", but for 95% of the users, none of them work.
I'm hurting especially bad, because it happens to me on both types of connections (4G & WiFi). I even tried a 3rd party YouTube app and that wouldn't work either.
All this since today's (or last night's?) v10.25.57 YouTube update!
I am running a Samsung.
Samsung Galaxy (SGH-M819N) Mega
KitKat 4.4.4 (Stock), Rooted
Thank You.
peej4ygee said:
Ty, I've been hunting for a solution for some time now, and I didn't think of something like that.... It is true, when I disabled AdBlock Plus, I didn't see the error again.
Guess I either need a replacement for Adblock Plus, or something in it's settings to change?? hmmmm.
Again though, thanks again!!!!
:good::good::good::good::good::laugh:
Click to expand...
Click to collapse
Hi,
I tried disabling AdAway and reverting back to the original Hosts file, but no joy.
This time, it's affecting both my 4G & WiFi connections. When this happened before, I could at least watch it on 4G.
The weird thing is, that if I'm not signed in, I can watch videos. But once I sign in, EVEN WHEN USING A 3RD PARTY YOUTUBE APP, I have the problem!
Yes, eventually a YouTube update will come through that will fix it (could be 6 months or so), but I'm thinking that something "underneath" it all got updated/changed at the same time, because otherwise;
Why would it affect me only when I sign in?
And if it was limited to only the YouTube app being updated and there isn't anything else being changed at the same time in the background where you don't see it, then how could 3rd party YouTube apps be affected when you sign in to them with your Google (Gmail) account?
See what I mean? Something else, "under the hood" simply must be going on, amen?
TTYL

Play Store issue : Download Pending

Hello,
Just purchased a Note 5 Pro 4/64 from Mi India Store couple of days ago.
After first boot went ahead with the OTA and latest is 9.5.17 MiUi.
Facing a wired issue with play store.
I use Jio SIM and after I run out of 1.5GB daily quota, I switch to WiFi - hotspot from another phone running another JIO SIM having daily 3GB quota !!
Problem is, my Note 5 Pro stops downloading from Play Store as soon as I consume around 1.5GB data in total (WiFi + Mobile SIM). It would only resume next day morning after a reboot. Internet works in general but it's just play store which stops downloading.
Tried resetting the device but no help. Tried changing mobile hotspot to a different one, still the same issue. I have checked every inch of settings to see if I have any limitations placed for this data usage but no, all are clear and open for unlimited usage !!
Any idea what's wrong with my device?
Thanks.
Working fine here. I'm using jiofi hotspot.
Maybe problem with your WiFi router
SunilSuni said:
Working fine here. I'm using jiofi hotspot.
Maybe problem with your WiFi router
Click to expand...
Click to collapse
It happens with Mobile Hotspot for me.
I have tried switching different mobile hotspot, but same issue continue.
Around 1.5GB mark, and I am done for that day with play store !!
NaXal said:
It happens with Mobile Hotspot for me.
I have tried switching different mobile hotspot, but same issue continue.
Around 1.5GB mark, and I am done for that day with play store !!
Click to expand...
Click to collapse
Then check play store settings about downloading apps
SunilSuni said:
Then check play store settings about downloading apps
Click to expand...
Click to collapse
If you don't mind and when you get time, can you please point me to the exact settings which may be causing this?
I have tried everything possible under play store settings.
Tried to uninstall the play store update, clear data or cache and everything that I can think of. But no effect !!
:crying:
NaXal said:
If you don't mind and when you get time, can you please point me to the exact settings which may be causing this?
I have tried everything possible under play store settings.
Tried to uninstall the play store update, clear data or cache and everything that I can think of. But no effect !!
:crying:
Click to expand...
Click to collapse
Attach play store settings here....
Thanks for the reply.
Here is the play store settings screen shot attached as directed !!
NaXal said:
Thanks for the reply.
Here is the play store settings screen shot attached as directed !!
Click to expand...
Click to collapse
Dont know about this problem then.....

Yes I'm Back! - Apps only use Wifi, Not Data

Ok so I've come from a Note10+ with Pie, now kinda dead, to a Note 10+ with 11 (whatever they call that).
Play Store, Ebay and others will not connect over data, they insist on the Wifi network or there's no network according to them.
Of course Data is on etc, etc.
You would thnk by the 11th try at a mobile O/S they might have got it right by now....but then Microsoft...well I won't go there.
Any idea's why they are ignoring a perfectly good data connection that Opera is fine with and others?
Thank you.
NoteTaker said:
Ok so I've come from a Note10+ with Pie, now kinda dead, to a Note 10+ with 11 (whatever they call that).
Play Store, Ebay and others will not connect over data, they insist on the Wifi network or there's no network according to them.
Of course Data is on etc, etc.
You would thnk by the 11th try at a mobile O/S they might have got it right by now....but then Microsoft...well I won't go there.
Any idea's why they are ignoring a perfectly good data connection that Opera is fine with and others?
Thank you.
Click to expand...
Click to collapse
Is this happening after upgrading?
In playstore setting check the app download is enabled only mobile data or not, if it set to wifi only, set it for mobile data and wifi{similar options}, try clearing app data
Settings/applications/playstore/storage or data, clear it
Suji2k said:
Is this happening after upgrading?
In playstore setting check the app download is enabled only mobile data or not, if it set to wifi only, set it for mobile data and wifi{similar options}, try clearing app data
Settings/applications/playstore/storage or data, clear it
Click to expand...
Click to collapse
Nope, won't play the game.
I noticed that the setting "Mobile data only apps" is greyed out for some reason, it will not let me tell it to allow apps to use data.
Why on earth would it be greyed out?
Of course it is set to off.
Any idea's about that?
Thank you.
NoteTaker said:
Nope, won't play the game.
I noticed that the setting "Mobile data only apps" is greyed out for some reason, it will not let me tell it to allow apps to use data.
Why on earth would it be greyed out?
Of course it is set to off.
Any idea's about that?
Thank you.
Click to expand...
Click to collapse
check in setting data permissions to app, if internet data is enabled for google play service and play store then it should work on internet data, try clearing app data in settings
Suji2k said:
check in setting data permissions to app, if internet data is enabled for google play service and play store then it should work on internet data, try clearing app data in settings
Click to expand...
Click to collapse
I did try as you suggested but it hasn't helped unfortunately.
I really don't feel like resetting the phone, its only new and I just finished setting it up!
But it is starting to annoy me now.
check under settings/connections/data usage that data saver is off
Lol, I stayed on Pie... no issues.
Android 11 is known to be a pain.
If you have unlimited an data plan, disable wifi.
Clear system cache and do a network reset.
Factory reset...
If you didn't do a factory reset after upgrading to 11 or if you used SmartSwitch, factory reset.
If you can't find the cause of this issue suspect malware... factory reset.
Rootkit infections are very rare unless you do something stupid but they can happen.
Android 9 and above are not susceptible to the "immortal" rootkits, a factory reset will purge any infection on the internal memory.
If doubt, factory reset asap... it's the only way to be sure. Shotgun get it done.
Phone is brand new, my Pie one is dead.
This new Note came with 11 on it.
I do not know if it was from Samsung like this or if the seller upgraded it hoping to help sell his stock, make it seem more appealling?
Anyway I'm doing a factory reset on the weekend and see what happens.
Thanks for all your help.
I'll let you know how it goes.
NoteTaker said:
Phone is brand new, my Pie one is dead.
This new Note came with 11 on it.
I do not know if it was from Samsung like this or if the seller upgraded it hoping to help sell his stock, make it seem more appealling?
Anyway I'm doing a factory reset on the weekend and see what happens.
Thanks for all your help.
I'll let you know how it goes.
Click to expand...
Click to collapse
The 10+ all were loaded with Pie for the whole product run as far as I know.
Keep an eye on it... see is the reset gets it.
So it turns out its my firewall. In Pie if I allowed an app internet access in the firewall everything was all good.
For some reason (I have emailed the Dev) in Android 11 allowing an app internet access is not working correctly, internet via WiFI works but cellular data does not, even though it should, data is available for use and app has permission to use it. The firewall is still blocking somehow. Turning the firewall off immediately restores internet via cell data.
I would presume the firewall app only needs an update for Android 11 or I may have to get a new firewall if that does not happen.
Cheers for all the help everyone.
Hi again, more about this issue.
It seems my problem is caused by Google with Android 11. It appears they changed something to mess up firewalls because they stop their ads getting through (1 of the reasons why I use one).
I have started using a new firewall - Netguard, so far it seems to be doing what it should be doing and I have cell data back for allowed programs and its blocking disallowed apps correctly.
Hope this helps somebody along the way.
NoteTaker said:
Hi again, more about this issue.
It seems my problem is caused by Google with Android 11. It appears they changed something to mess up firewalls because they stop their ads getting through (1 of the reasons why I use one).
I have started using a new firewall - Netguard, so far it seems to be doing what it should be doing and I have cell data back for allowed programs and its blocking disallowed apps correctly.
Hope this helps somebody along the way.
Click to expand...
Click to collapse
Global ad blocking? Try this mod...
blackhawk said:
Global ad blocking? Try this mod...
Click to expand...
Click to collapse
Thank you, I will give that a go!

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