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Hello! I am a repair tech and I have a Samsung T999 Galaxy S III here and when I try to make calls on it a message pops up saying "Not registered on network" and I'm just wondering if there is a fix? I am using a valid SIM card and it works in other phones I have here.
Sent from my seksi SGS3 via Tapatalk 2
>>The People's ROM GS3.09 4.1.1 JB
>>>Agat's custom kernel [email protected]
Being a tech and all I am sure you already checked your APN settings and EMEI correct?
Has the phone ever worked, and if so what were you doing when it stopped working?
jcbofkc said:
Being a tech and all I am sure you already checked your APN settings and EMEI correct?
Has the phone ever worked, and if so what were you doing when it stopped working?
Click to expand...
Click to collapse
The APN settings currently in the phone are below. I don't know the exact settings, but will definitely look it up unless someone can tell me if what they see is correct? I checked the IMEI with T-Mobile and it doesn't have any bad history. The phone worked when I first bought it from a customer, but now that I am trying to sell it, any SIM card I put in there gives me the error.
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Sent from my seksi SGS3 via Tapatalk 2
>>The People's ROM GS3.09 4.1.1 JB
>>>Agat's custom kernel [email protected]
Is the imei still there in settings/about phone/ status? Did you root it or flash anything since it quit working? I know you checked the emei with tmobile but did you get it from the phone or the phone box?
sent via s3 in boss mode @ dual core 2.1 ghz
tgamble160 said:
Is the imei still there in settings/about phone/ status? Did you root it or flash anything since it quit working? I know you checked the emei with tmobile but did you get it from the phone or the phone box?
sent via s3 in boss mode @ dual core 2.1 ghz
Click to expand...
Click to collapse
I run a business and we buy used phones, etc. for resale. I just bought it from a customer the other day and I do not know the complete history of the device, but it is stock. The phone worked with SIM card in the phone upon purchasing, but now a week later when I am trying to sell it, it is giving me that error. I got the IMEI from settings/about phone/status.
Sent from my seksi SGS3 via Tapatalk 2
>>The People's ROM GS3.09 4.1.1 JB
>>>Agat's custom kernel [email protected]
haoleflip said:
I run a business and we buy used phones, etc. for resale. I just bought it from a customer the other day and I do not know the complete history of the device, but it is stock. The phone worked with SIM card in the phone upon purchasing, but now a week later when I am trying to sell it, it is giving me that error. I got the IMEI from settings/about phone/status.
Sent from my seksi SGS3 via Tapatalk 2
>>The People's ROM GS3.09 4.1.1 JB
>>>Agat's custom kernel [email protected]
Click to expand...
Click to collapse
If you're sure it worked when it was sold to you, and IMEI is in contact, and you're using a T-Mobile SIM...it's very likely he conned you for whatever reason or that HE STOLE the phone, and the owner called T-Mobile to blacklist the IMEI and you're no longer able to connect.
A word of advice before buying a android from someone ask about the original box and when it was bought maybe a receipt if possible. If that person gives you the run around and looks fishy don't buy the phone. Now you got a paper weight and its a win-win for seller since he's really not losing anything. Check if the EMEI matches from the battery on the back of the phone to the number on status of a phone. You can try using Odin as a last ditch effort to stock.
Sent from my SGH-T999 using xda app-developers app
TheLastSidekick said:
If you're sure it worked when it was sold to you, and IMEI is in contact, and you're using a T-Mobile SIM...it's very likely he conned you for whatever reason or that HE STOLE the phone, and the owner called T-Mobile to blacklist the IMEI and you're no longer able to connect.
Click to expand...
Click to collapse
But I have already checked with T-Mobile and the IMEI that the phone is reading is not blocked or reported lost or stolen. I spoke to two different reps because I was skeptical about the first answer I got. I am going to try to reload stock to see if that fixes anything.
Sent from my seksi SGS3 via Tapatalk 2
>>The People's ROM GS3.09 4.1.1 JB
>>>Agat's custom kernel [email protected]
T-Mobile s3 will only work on whatever tower the SIM is for. Say you put a T-Mobile SIM in the phone is useless with out a T-Mobile tower. Same happens if you put a at&t SIM.
I've had 3 galaxy s3 phones and my brother has had a few as well. ALL do the same thing yours does. It just doesn't roam on any other tower then what the SIM is for. and even T-Mobile techs couldn't figure out why. Contacted Samsung about the issue and nothing ever came of it.
Do a manual search for networks. If your using a T-Mobile SIM look for there tower. If you don't see it there's your problem.
Sent from my SGH-T999 using Tapatalk 2
haoleflip said:
But I have already checked with T-Mobile and the IMEI that the phone is reading is not blocked or reported lost or stolen. I spoke to two different reps because I was skeptical about the first answer I got. I am going to try to reload stock to see if that fixes anything.
Sent from my seksi SGS3 via Tapatalk 2
>>The People's ROM GS3.09 4.1.1 JB
>>>Agat's custom kernel [email protected]
Click to expand...
Click to collapse
Unfortunately, that doesn't matter. It's what happens after that that matters. What needs to be asked is "is this phone on a EIP" (installment plan). If so, then it could easily be blacklisted by the seller stopping the payments. This just happened to me. The sale date and the blacklist date were 2 months apart. So, ebay and paypal were NOT interested in helping me since it was beyond 45 days. My credit card company took over. I got my money back and they went after the seller.
The bigger scam that caused T-Mobile to start blacklisting is people getting a phone for $199 on a two year deal, then selling it for $650 and never making a payment.
edit: the error "Not Registered on Network" is the error I got that prompted me to call T-Mobile only to find out I had been blacklisted. It was the second level tech that got me that information. He knew right away.
mustk1ll20 said:
T-Mobile s3 will only work on whatever tower the SIM is for. Say you put a T-Mobile SIM in the phone is useless with out a T-Mobile tower. Same happens if you put a at&t SIM.
I've had 3 galaxy s3 phones and my brother has had a few as well. ALL do the same thing yours does. It just doesn't roam on any other tower then what the SIM is for. and even T-Mobile techs couldn't figure out why. Contacted Samsung about the issue and nothing ever came of it.
Do a manual search for networks. If your using a T-Mobile SIM look for there tower. If you don't see it there's your problem.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
I know it's not an issue with towers as I have a bunch of other T-Mobile phones here that work just fine with the same SIM.
Sent from my seksi SGS3 via Tapatalk 2
>>The People's ROM GS3.09 4.1.1 JB
>>>Agat's custom kernel [email protected]
ridobe said:
Unfortunately, that doesn't matter. It's what happens after that that matters. What needs to be asked is "is this phone on a EIP" (installment plan). If so, then it could easily be blacklisted by the seller stopping the payments. This just happened to me. The sale date and the blacklist date were 2 months apart. So, ebay and paypal were NOT interested in helping me since it was beyond 45 days. My credit card company took over. I got my money back and they went after the seller.
The bigger scam that caused T-Mobile to start blacklisting is people getting a phone for $199 on a two year deal, then selling it for $650 and never making a payment.
edit: the error "Not Registered on Network" is the error I got that prompted me to call T-Mobile only to find out I had been blacklisted. It was the second level tech that got me that information. He knew right away.
Click to expand...
Click to collapse
I think I know someone who works with t-mobile, so I'll ask him if he can find out anything more. Thanks for the info.
Sent from my seksi SGS3 via Tapatalk 2
>>The People's ROM GS3.09 4.1.1 JB
>>>Agat's custom kernel [email protected]
Hi all, long time reader/lurker, but finally took the plunge on one of the Korean G3 phones and ran into this...
Quick question for the people who have the F400S on AT&T: Do you guys get LTE Data on your G3's? Mine just came today, and I get great service (surprised I got LTE, was originally just planning on 3G usage) but whenever I access any site that isn't att.com/esupport or att.com/biztech, I get the redirect in the image.
Message says: "We're sorry, but you are attempting this transaction during a restricted time period set by your wireless account owner."
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I have no weird account restrictions, and I've got a support ticket in AT&T (should hear back by the 16th), but was hoping to get some advice if any other AT&T F400S G3 owners are getting similar messages.
I'll post back with what AT&T tells me on whats going on.
UPDATE (6/12/2014): I knew I needed to link my new IMEI to my old SIM card (from HTC One). Though I had done the update with AT&T last night, it appears that it took a solid 5-6 hours for that update to apply.
The issue I had run into where it would ask me to "sign in" to the AT&T network, but kept redirecting me has resolved itself.
So for potential Korean G3 buyers on AT&T here in the states, remember to call AT&T and have them update your SIM card info to match up to your new IMEI. I had to deal with 6 awful phone support people, but finally landed on someone who knew what she was talking about when I had a chat session with a technical support agent. (The phone people were ridiculous saying I needed to buy a new data plan, or buy a new phone... ugh ::facepalm:: lol).
But after a solid day of rest and the IMEI update, I cannot be any happier... definitely an investment, but considering I buy phones off-contract every few years, this was a very reasonable buy (got it for $720 on ebay with shipping included)--my guess is that the phones off-contract here will run round the 649-699 price... assuming they charge a premium on LG's new flagship.
But as a side note... This phone is awesome! The screen is one of those things you just gotta see. Resolving pixels is difficult to my eyes, and I haven't done a side-by-side with a 1080p phone yet.
mikeythedude said:
Hi all, long time reader/lurker, but finally took the plunge on one of the Korean G3 phones and ran into this...
Quick question for the people who have the F400S on AT&T: Do you guys get LTE Data on your G3's? Mine just came today, and I get great service (surprised I got LTE, was originally just planning on 3G usage) but whenever I access any site that isn't att.com/esupport or att.com/biztech, I get the redirect in the image.
Message says: "We're sorry, but you are attempting this transaction during a restricted time period set by your wireless account owner."
View attachment 2793796
I have no weird account restrictions, and I've got a support ticket in AT&T (should hear back by the 16th), but was hoping to get some advice if any other AT&T F400S G3 owners are getting similar messages.
I'll post back with what AT&T tells me on whats going on.
But as a side note... This phone is awesome! The screen is one of those things you just gotta see. Resolving pixels is difficult to my eyes, and I haven't done a side-by-side with a 1080p phone yet.
Click to expand...
Click to collapse
I don't have the phone yet; however, I have question for you, does your plan with AT&T includes an LTE service? I'm only asking that because you said that you were planning to use it on 3g only.
Sent from my HTC One_M8 using Tapatalk
mikeythedude said:
Hi all, long time reader/lurker, but finally took the plunge on one of the Korean G3 phones and ran into this...
Quick question for the people who have the F400S on AT&T: Do you guys get LTE Data on your G3's? Mine just came today, and I get great service (surprised I got LTE, was originally just planning on 3G usage) but whenever I access any site that isn't att.com/esupport or att.com/biztech, I get the redirect in the image.
Message says: "We're sorry, but you are attempting this transaction during a restricted time period set by your wireless account owner."
View attachment 2793796
I have no weird account restrictions, and I've got a support ticket in AT&T (should hear back by the 16th), but was hoping to get some advice if any other AT&T F400S G3 owners are getting similar messages.
I'll post back with what AT&T tells me on whats going on.
But as a side note... This phone is awesome! The screen is one of those things you just gotta see. Resolving pixels is difficult to my eyes, and I haven't done a side-by-side with a 1080p phone yet.
Click to expand...
Click to collapse
Did you try a different browser? Also does it happen on all sites?
Hi again
Thank you so much for your questions/replies!
mrfriday2010- Yes, I have a 10GB Data/unlimited texts and minutes. LTE coverage where I am at was spotty (we got it on one of their later rollouts). I am guessing I am accessing the AWS bands that would have supported the AT&T/T-Mobile deal... but that fell through.
daraj- Also Yes, the issue occurred on the default browser and chrome.
mikeythedude said:
Hi again
Thank you so much for your questions/replies!
mrfriday2010- Yes, I have a 10GB Data/unlimited texts and minutes. LTE coverage where I am at was spotty (we got it on one of their later rollouts). I am guessing I am accessing the AWS bands that would have supported the AT&T/T-Mobile deal... but that fell through.
daraj- Also Yes, the issue occurred on the default browser and chrome.
Click to expand...
Click to collapse
I know you have a 400s, I have a 400L and a LG Gpro2 "S" both of them get LTE voice and Data, some things to think about
do you have correct LTE sim card?
I have had the same issue and I fix it by turning off wifi then back on and it fixes it
for whatever reason the phone seems to have issue going from wifi to data, my GS5 does the same thing
alwayslearning said:
I know you have a 400s, I have a 400L and a LG Gpro2 "S" both of them get LTE voice and Data, some things to think about
do you have correct LTE sim card?
I have had the same issue and I fix it by turning off wifi then back on and it fixes it
for whatever reason the phone seems to have issue going from wifi to data, my GS5 does the same thing
Click to expand...
Click to collapse
Everything is all good on my F400S now . After AT&T updated my IMEI to match the new device, all is up and running (and also after about 6 hours of letting that update take effect in their systems).
Just weird though, its the first time I have had to do that. Back before the days of LTE, I was able to access 3G from my SIM without having to update IMEI info.
Thanks for your input though .
Also something I noticed about my F400S -- I thought it was interesting that underneath the back cover, towards the top of the phone, it shows F400 S/L. The phone is the S version (SK Telecom), but I am assuming the L version seems to work alright on AT&T as well maybe?
mikeythedude said:
Everything is all good on my F400S now . After AT&T updated my IMEI to match the new device, all is up and running (and also after about 6 hours of letting that update take effect in their systems).
Just weird though, its the first time I have had to do that. Back before the days of LTE, I was able to access 3G from my SIM without having to update IMEI info.
Thanks for your input though .
Also something I noticed about my F400S -- I thought it was interesting that underneath the back cover, towards the top of the phone, it shows F400 S/L. The phone is the S version (SK Telecom), but I am assuming the L version seems to work alright on AT&T as well maybe?
Click to expand...
Click to collapse
mine does too inside at the top, it says S/L, my box says L and my phone - under phone info says L I have found out that L an S have the same bands. My L works fine on LTE for AT&T but I never called them or changed my IMEI number.
alwayslearning said:
mine does too inside at the top, it says S/L, my box says L and my phone - under phone info says L I have found out that L an S have the same bands. My L works fine on LTE for AT&T but I never called them or changed my IMEI number.
Click to expand...
Click to collapse
I did go contract-free recently... maybe AT&T doesn't like my money haha
Where are you guys purchasing you G3 from? Amazon or 28mobile?
I picked mine up on eBay. Got it in about a week from order date.
For those of you who got it working on AT&T: Did you just pop your SIM in and go, or did you have to manually create an APN?
I have an L model on the way and I was under the impression that I'd have to manually create an AT&T LTE APN in order for it to work properly. I'm currently on an LTE plan and using an LG G2. I swap sims all the time with no issue.
greyhulk said:
For those of you who got it working on AT&T: Did you just pop your SIM in and go, or did you have to manually create an APN?
I have an L model on the way and I was under the impression that I'd have to manually create an AT&T LTE APN in order for it to work properly. I'm currently on an LTE plan and using an LG G2. I swap sims all the time with no issue.
Click to expand...
Click to collapse
Pop in a sim and go, atleast for me it worked like that.
Pilz said:
Pop in a sim and go, atleast for me it worked like that.
Click to expand...
Click to collapse
What model do you have? One of the reviewers were saying that worked for the S model, but not the L or K. That on the L and K model, you would have to create the APN manually.
greyhulk said:
What model do you have? One of the reviewers were saying that worked for the S model, but not the L or K. That on the L and K model, you would have to create the APN manually.
Click to expand...
Click to collapse
I have the F400S and I had 0 issues getting it to work with ATT. My wife's ATT S5 had more issues and that's a carrier phone.
Pilz said:
I have the F400S and I had 0 issues getting it to work with ATT. My wife's ATT S5 had more issues and that's a carrier phone.
Click to expand...
Click to collapse
Ah, yeah. See, the bloggers were saying that the S works out of the box, but the L and K have to have APNs created manually before they will hit AT&T LTE. I guess I'll find out in a few days.
greyhulk said:
Ah, yeah. See, the bloggers were saying that the S works out of the box, but the L and K have to have APNs created manually before they will hit AT&T LTE. I guess I'll find out in a few days.
Click to expand...
Click to collapse
Best of luck, it shouldn't be that hard to set up if you need to do it manually.
Pilz said:
Best of luck, it shouldn't be that hard to set up if you need to do it manually.
Click to expand...
Click to collapse
Nah, I do it all the time. I was just curious if that was the experience other L/K users were having. It has been confirmed that all three models work on AT&T's LTE, so I'm not worried.
Hey Guys,
I have a Note 10+ Unlocked that I installed the ATT Firmware unto in mid September. I decided to do a factory reset to troubleshoot a software issue I was dealing with, and during the reset the Wifi calling repeatedly failed to initialize, giving me an error along the lines of the feature not being enabled on my account. after calling ATT about it I was told that its because I have an outside phone and they could not help. Is there a work around to get the ATT features to start working again? I have tried flashing my phone back to the unlocked firmware and then to ATT again, but that did not work so I'm definitely stumped now!
yeah man, get an international model. I did this tut with my note 9 and after having the note 10 and note 10 +, I'm sticking with my note 9
Sent from my SM-N975U1 using Tapatalk
take that **** back and get this.then you can root and custom rom it, then get all the features on which ever provider you're on
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Did you try flashing ATT Userdata ? I assume you are flashing and then setting up the phone with your ATT Sim Card installed, correc?
Darthshadow666 said:
Hey Guys,
I have a Note 10+ Unlocked that I installed the ATT Firmware unto in mid September. I decided to do a factory reset to troubleshoot a software issue I was dealing with, and during the reset the Wifi calling repeatedly failed to initialize, giving me an error along the lines of the feature not being enabled on my account. after calling ATT about it I was told that its because I have an outside phone and they could not help. Is there a work around to get the ATT features to start working again? I have tried flashing my phone back to the unlocked firmware and then to ATT again, but that did not work so I'm definitely stumped now!
Click to expand...
Click to collapse
I had the same issue, I took my wife's AT&T sim that was provisioned for wifi calling and all the other features and swapped with her for about five minutes. Did the trick for me
Hey Guys, thanks for the responses!
I got my phone through Samsung's upgrade/Finance program, so going international wouldn't be feasible for me (and I understand rooting breaks Knox, which I need for work).
I did indeed utilize the ATT user data and my model number showed as the carrier variant, which confused the ATT rep lol
So I saw a similar comment to Techgoon's on the forum, and threw my sim card into an old Lumia 950, and I immediately got a message on the 950 that call protect was enabled. I put my sim card back in the note 10 and got backthe ATT locked features, so wifi calling and call protect enabled with no issue afterwards. One thing that I noticed is that I do not have a VOLTE option under carrier connectivity settings, though under my sim card information it does show I have LTE voice so I guess that's all that matters.
I do have one lingering question if anyone can help, my software version is that of the firmware posted in august, so my last security patch is July. OTA Update check claims I'm up to date, is there a way to push for the latest firmware, or is this kind of another quirk of having the Odin installed firmware?
Edit - right after posting this I received a notification that ATT Mobile Security and Call protect were removed from my account! LTE still shows under my sim information, but the IMS registration status now says "Not Registered" . It appears as though I still have wifi calling and VOLTE, but I wonder how long till I have to swap my sim around again -.-.
This whole situation makes no sense to me, I had a Pixel 3, and a Sony XZ, neither ATT phones but both worked fully with all of ATT features, so why is it that Samsung gets black listed if its not the ATT version?
I had this issue, took out the sim, reset all Network settings restarted the phone, put sim back in and everything works
Sent from my SM-N9600 using Tapatalk
Darthshadow666 said:
Hey Guys, thanks for the responses!
I got my phone through Samsung's upgrade/Finance program, so going international wouldn't be feasible for me (and I understand rooting breaks Knox, which I need for work).
I did indeed utilize the ATT user data and my model number showed as the carrier variant, which confused the ATT rep lol
So I saw a similar comment to Techgoon's on the forum, and threw my sim card into an old Lumia 950, and I immediately got a message on the 950 that call protect was enabled. I put my sim card back in the note 10 and got backthe ATT locked features, so wifi calling and call protect enabled with no issue afterwards. One thing that I noticed is that I do not have a VOLTE option under carrier connectivity settings, though under my sim card information it does show I have LTE voice so I guess that's all that matters.
I do have one lingering question if anyone can help, my software version is that of the firmware posted in august, so my last security patch is July. OTA Update check claims I'm up to date, is there a way to push for the latest firmware, or is this kind of another quirk of having the Odin installed firmware?
Edit - right after posting this I received a notification that ATT Mobile Security and Call protect were removed from my account! LTE still shows under my sim information, but the IMS registration status now says "Not Registered" . It appears as though I still have wifi calling and VOLTE, but I wonder how long till I have to swap my sim around again -.-.
This whole situation makes no sense to me, I had a Pixel 3, and a Sony XZ, neither ATT phones but both worked fully with all of ATT features, so why is it that Samsung gets black listed if its not the ATT version?
Click to expand...
Click to collapse
what variant exactly do u have? when u say unlocked samsung do u mean a U1 device? u mention unlocking and rooting is not an option.. im curious as to wat model u have specifically as i am trying to determine which firmware is interchangeable.
In my own experiences with ATT, they are terrible when it comes to getting certain carrier features to work.
First, the phone has to be an original ATT branded one with its IMEI registered in the ATT network.
Second, you can't use the unbranded "U1" firmware (unless you flash the "U" userdata), while some features will work, VoLTE in particular will be disabled.
Third, ATT prepaid does not support VoLTE at least up until now, not even if you have the first two prerequisites fulfilled.
So, they suck in the carrier feature department, and also their data speeds are about half of the Tmobile's.
Speaking of Tmobile, even with the unbranded "U1" firmware, everything seems to work perfectly.
Just my 2cents.
I Searched the forum but could not find an answer. I have been out of the ROM game for a few years. I know what I did was ill advised, please be merciful
I bought a Verizon Pixel 6 Pro off of Facebook. I knew to check that the IMEI was not on the stolen list and verified that it was paid off, but I get en error when I put my Visible Sim card in the phone. It says "Sim card isn't supported. Ask Verizon if this device can be unlocked."
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I called Verizon and the rep said that if I wait 60 days from the phone's original activation it should unlock automatically even though I don't have Verizon Service. The Rep said that I could use this device on Verizon Prepaid or regular service, but I have $5 months for referrals on Visible, that I would lose if I switched.
The Rep also said that you can request an unlock since the phone was paid off and IMEI was clear, but that I could not because in their system I was not the phone's owner. They could not tell me the date when the phone was activated because it would be a privacy issue.
I tried to work it out with the person I bought the phone from to get them to request the unlock, but got ghosted.
Questions:
1.) Does anyone know if it is true that my phone will unlock after 60 days without Verizon Service?
2.) If I put the phone on Verizon PrePaid service for 60 days, would that count as service and get it unlocked?
3.) If I activate on Verizon Prepaid or activate on no contract post paid will it take the last owner of the phone off of their "record" at Verizon so I can just request that the carrier lock be removed myself?
Thank you!
PS Once I get this figured out I will post what happened for anyone else that might run into this in the future.
As far as I was aware, all Verizon phones are carrier (erroneously called SIM) unlocked from the start. I've been away from Verizon for 5+ years, though, so that might've changed.
Note that just as has been said multiple times in multiple threads in this section (and every other possible phone section), that carrier unlock won't be the same as bootloader unlock, which will be impossible except by winning some kind of rare bootloader lottery, per se. (effectively never).
It's possible you don't want to unlock the bootloader since you only mention carrier unlocking, but I just wanted to head that part off just in case that's where you end up leading the conversation, so forgive me if I'm mistaken.
Hopefully, someone else with modern experience with Verizon can answer your two specific questions, however.
roirraW edor ehT said:
As far as I was aware, all Verizon phones are carrier (erroneously called SIM) unlocked from the start. I've been away from Verizon for 5+ years, though, so that might've changed.
Note that just as has been said multiple times in multiple threads in this section (and every other possible phone section), that carrier unlock won't be the same as bootloader unlock, which will be impossible except by winning some kind of rare bootloader lottery, per se. (effectively never).
It's possible you don't want to unlock the bootloader since you only mention carrier unlocking, but I just wanted to head that part off just in case that's where you end up leading the conversation, so forgive me if I'm mistaken.
Hopefully, someone else with modern experience with Verizon can answer your two specific questions, however.
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Having ROM'ed lots of phones years ago, it was my first though to be able to change it by modifying the bootloader and/or firmware. I quickly ruled that out with the search feature before posting. (bummer)
I do appreciate you pointing this out to keep this thread on track. I witnessed some of the other disasters in my searching.
Yeah it’s true Verizon locks their phone for 60 days to their network and then unlocks it automatically. I’m not exactly sure if the device has to be continuously active though to be unlocked but I know that it had to be activated and used on their network to start the timer.
What you can try doing is to use online unlock services like drsim and try to get in unlocked with imei number. It’s not free but it might be worth it if you don’t wanna wait.
Is the 60 day unlock based on network checks? Or is it something really stupid like based on the system DATE? Might be worth trying to set the clock ahead and see if that fixes it.
96carboard said:
Is the 60 day unlock based on network checks? Or is it something really stupid like based on the system DATE? Might be worth trying to set the clock ahead and see if that fixes it.
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I'm not sure if its based on network checks or something else. I did try to set the date ahead (2 months and a few days out) and it gave me the same message with the Visible sim card.
daniel_tychanow said:
Yeah it’s true Verizon locks their phone for 60 days to their network and then unlocks it automatically. I’m not exactly sure if the device has to be continuously active though to be unlocked but I know that it had to be activated and used on their network to start the timer.
What you can try doing is to use online unlock services like drsim and try to get in unlocked with imei number. It’s not free but it might be worth it if you don’t wanna wait.
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Thanks for the suggestion. I did try a couple unlock services, and they say they can't do it when I enter my info.
so what happened here i have the same issue but i got it from google and they mistakenly sent me the Verizon model
in my case the phone is new
billycar11 said:
so what happened here i have the same issue but i got it from google and they mistakenly sent me the Verizon model
in my case the phone is new
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You don't want a Verizon version... return it and get what you meant to get.
dmarden said:
You don't want a Verizon version... return it and get what you meant to get.
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Yeah it sucks about the locked bootloader and junk but google won't exchange it for me even though the order say unlocked and I have this.
Because it's past 15 days.
Anyway I had to call vzw like 50 time only to be told 49 times if I don't have an account we can't help you bye. It took 7 hours of calling.
I finally got them to give me a complementary esim to unlock it and now it's ok
billycar11 said:
Yeah it sucks about the locked bootloader and junk but google won't exchange it for me even though the order say unlocked and I have this.
Because it's past 15 days.
Anyway I had to call vzw like 50 time only to be told 49 times if I don't have an account we can't help you bye. It took 7 hours of calling.
I finally got them to give me a complementary esim to unlock it and now it's ok
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That's ridiculous... they don't have a choice, 15 days or not unless you are not saying something relevant to the story.
If you ordered A and they shipped B... they have to fix it. Dispute the charge with your credit card company if needed.
trilandun said:
I Searched the forum but could not find an answer. I have been out of the ROM game for a few years. I know what I did was ill advised, please be merciful
I bought a Verizon Pixel 6 Pro off of Facebook. I knew to check that the IMEI was not on the stolen list and verified that it was paid off, but I get en error when I put my Visible Sim card in the phone. It says "Sim card isn't supported. Ask Verizon if this device can be unlocked."
View attachment 5539587
I called Verizon and the rep said that if I wait 60 days from the phone's original activation it should unlock automatically even though I don't have Verizon Service. The Rep said that I could use this device on Verizon Prepaid or regular service, but I have $5 months for referrals on Visible, that I would lose if I switched.
The Rep also said that you can request an unlock since the phone was paid off and IMEI was clear, but that I could not because in their system I was not the phone's owner. They could not tell me the date when the phone was activated because it would be a privacy issue.
I tried to work it out with the person I bought the phone from to get them to request the unlock, but got ghosted.
Questions:
1.) Does anyone know if it is true that my phone will unlock after 60 days without Verizon Service?
2.) If I put the phone on Verizon PrePaid service for 60 days, would that count as service and get it unlocked?
3.) If I activate on Verizon Prepaid or activate on no contract post paid will it take the last owner of the phone off of their "record" at Verizon so I can just request that the carrier lock be removed myself?
Thank you!
PS Once I get this figured out I will post what happened for anyone else that might run into this in the future.
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Did you ever figure this out? I bought a used s22+, checked with 4 different Verizon reps and they said they phone is unlocked. But of course I cant use it on another network (have tried on MintMobile which is Tmobile now). It just says "this phone cant be activated on another network"
Spent hours trying to get this done, what a pain in the @SS!
It thinks the IMEI2 is a physical sim!
They have to fix this crap.
Verizon's support is going down the tubes big time.
I didn't know there is Verizon Fold 4 eSim option? I preordered mine and it arrived last Monday. Activated it the same day. It comes with a new pSim, and I have to admit I am questioning the necessity of pSim if every new phone comes with one (physical sim) and I have no reason to take it out because I won't be changing plans or carriers in the foreseeable future. Why have one? Give me the option to buy a specific/no change/this-carrier-only-forever, and I can save a few bucks? Why the heck not! I am obviously aware of tract phones, or maybe I am not if that is where your question is going to lead.
Verizon - yes
New Fold 4 - yes
Activated - yes
eSim - no
interesting concept I didn't know existed.
The box came with the pokey tool specifically for sim removal. I haven't bothered to double confirm there is actually a sim in the tray that pops out. I trust them, it's there and we know the phone doesn't come with expandable micro sd ability so the tray better have a sim, or why have the tray?
If I were to pop the tray out just to look and that is the only reason for pulling it out, I have a chance of breaking something. Don't do that. That's what pilots do, and then I gotta fix it. LOL
The purpose of having esim is so you can put your primary number on it and have a physical sim slot free. This way if the phone is a work phone (or vice versa) you can have both lines on one device. Also, for traveling it comes in handy. Not sure about Samsung but I know with Apple you can actually have multiple lines registered to esim. Only two lines can be used simultaneously but (again) this comes in handy for travelers that may not have service with a particular carrier but another does, for example.
Carriers have rules too that governor the use of esim registration as well as sim lock. For example a Verizon phone on equipment payment plan (EIP) won't work on TMO on esim. At least not for the intial 60 day period from activation. Other carriers (ATT), for example won't lift the sim lock until the device is paid off.
This is why I always get unlocked devices. Always.
I have a question for you, are you getting 5g on your unlocked phone with Verizon? I got my phone on launch day from Samsung, unlocked and have not had 5g. It was working fine on my prior Note20 ultra...
Would this esim issue solve the problem?
DrunkFuX666 said:
I have a question for you, are you getting 5g on your unlocked phone with Verizon? I got my phone on launch day from Samsung, unlocked and have not had 5g. It was working fine on my prior Note20 ultra...
Would this esim issue solve the problem?
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Click to collapse
I got my fold 4 on verizon and 5g works. It's didn't work too good at first and then I chatted with customer service a couple of days ago and now I finally get the full speed like I used to. I guess they never activated it properly before.
I've had no problems with 5G.
Unlocked running big red V in Tampa Florida.
DrunkFuX666 said:
I have a question for you, are you getting 5g on your unlocked phone with Verizon? I got my phone on launch day from Samsung, unlocked and have not had 5g. It was working fine on my prior Note20 ultra...
Would this esim issue solve the problem?
Click to expand...
Click to collapse
I've had no problems with 5G.
Unlocked running big red V in Tampa Florida.
DrunkFuX666 said:
I have a question for you, are you getting 5g on your unlocked phone with Verizon? I got my phone on launch day from Samsung, unlocked and have not had 5g. It was working fine on my prior Note20 ultra...
Would this esim issue solve the problem?
Click to expand...
Click to collapse
Possibly although if it is activated you should be getting whatever services are available.
Interestingly enough, I have two VZW numbers on my Fold 4 currently. One on a physical "5G" SIM provided by VZW in the past month, and the other on esim. Both numbers are on accounts with the highest level plan.
I was in an area that barely got any signal and the number with the physical sim was bouncing between no service and one bar whereas the esim number never completely lost service. Signals for both were in the -120 to -130 dBm range so very, very weak.
It was interesting to see this, however.
I've had both lines on my iPhone 13 Pro Max the same way and often see similar results and the signals showing for each often show different number of bars as well.
gsingh22 said:
I got my fold 4 on verizon and 5g works. It's didn't work too good at first and then I chatted with customer service a couple of days ago and now I finally get the full speed like I used to. I guess they never activated it properly before.
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Click to collapse
The website is so painful to log into... I'll try to chat with someone... Not had the time to go to an office, although not sure if they may be better or worse than chat...
cpufrost said:
Possibly although if it is activated you should be getting whatever services are available.
Interestingly enough, I have two VZW numbers on my Fold 4 currently. One on a physical "5G" SIM provided by VZW in the past month, and the other on esim. Both numbers are on accounts with the highest level plan.
I was in an area that barely got any signal and the number with the physical sim was bouncing between no service and one bar whereas the esim number never completely lost service. Signals for both were in the -120 to -130 dBm range so very, very weak.
It was interesting to see this, however.
I've had both lines on my iPhone 13 Pro Max the same way and often see similar results and the signals showing for each often show different number of bars as well.
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Click to collapse
Can you post a screenshot with Verizon activated on esim? I was told it can't be done yet...
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"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
cpufrost said:
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Much respect, what did you say to them? How did you do it. It's failed 3 times for me. And I would kill to have Verizon on esim so I can have aren't back to is annoying at times verizon variant or unlocked?
Mine is unlocked direct from Samsung.
I probably spent a total of 6 hours of my time to get this (finally) working over a period of about 1 week. Started with the website. It detected the IMEI as esim and 5G capable and compatible with VZW. Everything looked good but it would not activate at all! Tried a second time and got an error to contact support.
Did that via chat and got nowhere fast. They opened a ticket that they said could take up to a week to get resolved! I called a few more times during this period, transferred around to different people, etc. Still no luck.
The final time that worked was even though Verizon showed up as a carrier I still had no service. I was transferred to someone else that did more TS and finally asked me for the EID. After about 10 minutes, she came back and had me power off the phone. When it came back on I did see Verizon showing up along with my number. It took a few minutes and texts started coming through and I had voice and data!
It was a royal PIA. Perhaps everyone will benefit now that Apple is switching to esim ONLY as it will REQUIRE the carriers to get their S4iT together and make this process smoother. Because this was a total cluster-f!
cpufrost said:
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Click to collapse
I'm trying right now... Not looking too hot
cpufrost said:
Mine is unlocked direct from Samsung.
I probably spent a total of 6 hours of my time to get this (finally) working over a period of about 1 week. Started with the website. It detected the IMEI as esim and 5G capable and compatible with VZW. Everything looked good but it would not activate at all! Tried a second time and got an error to contact support.
Did that via chat and got nowhere fast. They opened a ticket that they said could take up to a week to get resolved! I called a few more times during this period, transferred around to different people, etc. Still no luck.
The final time that worked was even though Verizon showed up as a carrier I still had no service. I was transferred to someone else that did more TS and finally asked me for the EID. After about 10 minutes, she came back and had me power off the phone. When it came back on I did see Verizon showing up along with my number. It took a few minutes and texts started coming through and I had voice and data!
It was a royal PIA. Perhaps everyone will benefit now that Apple is switching to esim ONLY as it will REQUIRE the carriers to get their S4iT together and make this process smoother. Because this was a total cluster-f!
Click to expand...
Click to collapse
When I scan the cr is says my plans not setup and will not detect me
They need the IMEI 2 (esim) AND EID. Have no idea why they are having such a hard time with the newest Samsung phones! I was having the same issue initially.
What are the benefits of switching to esim? Besides having the sim slot available for an additional line or other carrier?
Not needing to carry two phones!
Anyone have an update regarding getting Verizon to activate your esim? They still won't activate mine, and I'm tired of carrying 2 phones (work and personal).
TechBSwift said:
Anyone have an update regarding getting Verizon to activate your esim? They still won't activate mine, and I'm tired of carrying 2 phones (work and personal).
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Click to collapse
Cpufrost seems to be the only one I've seen. I couldn't either