So, I was using my n5x with the usual official LineageOS ROM, suddenly when I was using the facebook app, the phone completely freezed.
I long-pressed the power button, an then rebooted the phone.
Surprise: An ugly bootloop with the google logo.
Can't go to the OS, can't go to the recovery. No OS load animation.
Reflashed Android 6. Nothing changed.
Reflashed the latest Android 7, locked bootloader, unlocked, still can't go to recovery or to the android os. No charging animation when plugged into the PC.
1 times of 10, It can barely reach the Android loading animation, for about 2 seconds, then it freezes again and it goes back to the Google logo.
The phone has 1 year of life, should I contact google immediately? I think the internal flash memory died. What do you think about.
lukypuie said:
So, I was using my n5x with the usual official LineageOS ROM, suddenly when I was using the facebook app, the phone completely freezed.
I long-pressed the power button, an then rebooted the phone.
Surprise: An ugly bootloop with the google logo.
Can't go to the OS, can't go to the recovery. No OS load animation.
Reflashed Android 6. Nothing changed.
Reflashed the latest Android 7, locked bootloader, unlocked, still can't go to recovery or to the android os. No charging animation when plugged into the PC.
1 times of 10, It can barely reach the Android loading animation, for about 2 seconds, then it freezes again and it goes back to the Google logo.
The phone has 1 year of life, should I contact google immediately? I think the internal flash memory died. What do you think about.
Click to expand...
Click to collapse
If it's still under warranty by all means. Search this forum for bootloop and stuck OTA. This phone is screwed. Also do a Google search for consumerist Nexus 5X and you'll get an idea of the problems users have with this phone.
Sent from my Nexus 5X using Tapatalk
ZBell said:
If it's still under warranty by all means. Search this forum for bootloop and stuck OTA. This phone is screwed. Also do a Google search for consumerist Nexus 5X and you'll get an idea of the problems users have with this phone.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Yup, this 100%. Same exact thing happened to my 5x about a month ago. I was 2 months out of warranty but Google was kind enough to make an exception and send me a brand new one. I opted to purchase a pixel and sell the new 5x I received. Where did you purchase yours from?
Sent from my Pixel using Tapatalk
thesoldier said:
Yup, this 100%. Same exact thing happened to my 5x about a month ago. I was 2 months out of warranty but Google was kind enough to make an exception and send me a brand new one. I opted to purchase a pixel and sell the new 5x I received. Where did you purchase yours from?
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
I'm in a worse boat. Bought an International version with no warranty from Newegg. Phone lasted 1 month. LG US won't repair it. Figured I could at least get repaired if needed, but I was wrong. Expensive lesson learned.
Sent from my Nexus 5X using Tapatalk
ZBell said:
I'm in a worse boat. Bought an International version with no warranty from Newegg. Phone lasted 1 month. LG US won't repair it. Figured I could at least get repaired if needed, but I was wrong. Expensive lesson learned.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
You're in the US? Kinda surprised they refuse to repair it.
Sent from my Pixel using Tapatalk
ZBell said:
If it's still under warranty by all means. Search this forum for bootloop and stuck OTA. This phone is screwed. Also do a Google search for consumerist Nexus 5X and you'll get an idea of the problems users have with this phone.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
I don't think thats the usual ota bug, i always used custom cims
ZBell said:
If it's still under warranty by all means. Search this forum for bootloop and stuck OTA. This phone is screwed. Also do a Google search for consumerist Nexus 5X and you'll get an idea of the problems users have with this phone.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
I don't think thats the usual ota bug, i always used custom roms and always got the BT unlocked
Sorry for double post the phone i'm using is a nightmare
lukypuie said:
So, I was using my n5x with the usual official LineageOS ROM, suddenly when I was using the facebook app, the phone completely freezed.
I long-pressed the power button, an then rebooted the phone.
Surprise: An ugly bootloop with the google logo.
Can't go to the OS, can't go to the recovery. No OS load animation.
Reflashed Android 6. Nothing changed.
Reflashed the latest Android 7, locked bootloader, unlocked, still can't go to recovery or to the android os. No charging animation when plugged into the PC.
1 times of 10, It can barely reach the Android loading animation, for about 2 seconds, then it freezes again and it goes back to the Google logo.
The phone has 1 year of life, should I contact google immediately? I think the internal flash memory died. What do you think about.
Click to expand...
Click to collapse
My N5X did the same thing on Saturday. Tried restoring stock image, unlock/lock bootloader, etc, with no luck. Kept getting stuck in constant bootloop. Called LG, they are aware of the problem with these phones and told to send it back. Its 12 month warranty from date of purchase and/or 15 months from build date (which you can find on your box).
I had to go to www.lgmobilerepair.com and fill out a claim. I shipped mine back yesterday. I hope and expect them to give a full refund on the phone based upon everything I read online about this issue, because apparently there are no parts left over from manufacturing to repair it.
bigw34 said:
My N5X did the same thing on Saturday. Tried restoring stock image, unlock/lock bootloader, etc, with no luck. Kept getting stuck in constant bootloop. Called LG, they are aware of the problem with these phones and told to send it back. Its 12 month warranty from date of purchase and/or 15 months from build date (which you can find on your box).
I had to go to www.lgmobilerepair.com and fill out a claim. I shipped mine back yesterday. I hope and expect them to give a full refund on the phone based upon everything I read online about this issue, because apparently there are no parts left over from manufacturing to repair it.
Click to expand...
Click to collapse
i have just sent mine to an LG repair center, however the warranty depends on where you bought the phone, here in Italy and europe 24 months
lukypuie said:
i have just sent mine to an LG repair center, however the warranty depends on where you bought the phone, here in Italy and europe 24 months
Click to expand...
Click to collapse
Well I guess we will both see what happens! I would have bought a used Nexus 6P, but many of those are experiencing the same issue, so now I have to decide what I want...probably going to buy a pixel.
this just happened to me. I cant put back to stock or anything. I can get to the boot loader but then black screen. I can load up back to stock, lock and unlock bootloader etc etc but it just boot loops. Im thinking this is hardware. I was reading news on yahoo at the time. I have the extended warrunty so Im calling now. Guess Im going back to the old 5 for now.
bigw34 said:
Well I guess we will both see what happens! I would have bought a used Nexus 6P, but many of those are experiencing the same issue, so now I have to decide what I want...probably going to buy a pixel.
Click to expand...
Click to collapse
I went the pixel after mine died and I've been very happy. The battery life is honestly double what I was getting on my 5x. I averaged around 2:30 SoT, and on the pixel I get over 5 hours every time.
tevil said:
this just happened to me. I cant put back to stock or anything. I can get to the boot loader but then black screen. I can load up back to stock, lock and unlock bootloader etc etc but it just boot loops. Im thinking this is hardware. I was reading news on yahoo at the time. I have the extended warrunty so Im calling now. Guess Im going back to the old 5 for now.
Click to expand...
Click to collapse
It's 100% hardware. I think the G4 does the same exact thing, LG needs to get their stuff together.
Sent from my Pixel using Tapatalk
thesoldier said:
I went the pixel after mine died and I've been very happy. The battery life is honestly double what I was getting on my 5x. I averaged around 2:30 SoT, and on the pixel I get over 5 hours every time.
It's 100% hardware. I think the G4 does the same exact thing, LG needs to get their stuff together.
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
this sucks and for the first time im having a HORRIBLE experiance with google support. We have the extended warrunty and its a 3rd party, NOT EVEN THROUGH GOOGLE like apple care does, and they are being so irritating. Im not paying a deductible for something that was their own fault.
This wouldnt be a huge deal if the SIMS were the same but the 5 used the old larger one and I dont have an adapter. At least I still have google voice for texting or I would be screwed with my job, tenants, and friends. Good to know we bought quality here.
I swear quality is like diabetes and skips a generation. The 5 was so much better.
tevil said:
this sucks and for the first time im having a HORRIBLE experiance with google support. We have the extended warrunty and its a 3rd party, NOT EVEN THROUGH GOOGLE like apple care does, and they are being so irritating. Im not paying a deductible for something that was their own fault.
This wouldnt be a huge deal if the SIMS were the same but the 5 used the old larger one and I dont have an adapter. At least I still have google voice for texting or I would be screwed with my job, tenants, and friends. Good to know we bought quality here.
I swear quality is like diabetes and skips a generation. The 5 was so much better.
Click to expand...
Click to collapse
Have you tried Google multiple times? I kept explaining to the rep how that even though the 12 month warranty was up, the issue was widespread due to faulty parts. The rep finally escalated the issue and came back 15 minutes later saying they would replace it free of charge. I may have gotten lucky, but I'd say try back a few different times.
Sent from my Pixel using Tapatalk
thesoldier said:
Have you tried Google multiple times? I kept explaining to the rep how that even though the 12 month warranty was up, the issue was widespread due to faulty parts. The rep finally escalated the issue and came back 15 minutes later saying they would replace it free of charge. I may have gotten lucky, but I'd say try back a few different times.
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
doing that now, this is rediculous. when her phone breaks apple takes it and gives us a new one.... we would have never paid for extra warranties if it wasnt through google what a ****ing scam. There is a youtube video coming for this. People need to be aware this isnt google warrantying their devices.
Sadly I won't buy a pixel, I will go for a Xiaomi Mi5, I don't like the recent google moves.
Related
Who just bought one?
I bet they sold a crap ton. I picked up a silver model.
I'm hoping that it's actually new, and without defects.
Supposedly it takes up to 3 Weeks to ship...
Sent from my HTC HD2 using XDA App
FriedSushi87 said:
Who just bought one?
I bet they sold a crap ton. I picked up a silver model.
I'm hoping that it's actually new, and without defects.
Supposedly it takes up to 3 Weeks to ship...
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
I just bought a Nexus yesterday form somewhere else for $100 more. But is a legit seller, super fast shipping, and I'm impatient so that 3 week wait would almost be worth $100.
Either way, if this deal works out good for you. I was just paranoid and actually paid a bit more to buy from a reputable seller and have peace of mind.
FriedSushi87 said:
Who just bought one?
I bet they sold a crap ton. I picked up a silver model.
I'm hoping that it's actually new, and without defects.
Supposedly it takes up to 3 Weeks to ship...
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
Yeah it's gonna take a hell lot of time for them to get it shipped to you. And don't worry, the phone will be new
arzbhatia said:
Yeah it's gonna take a hell lot of time for them to get it shipped to you. And don't worry, the phone will be new
Click to expand...
Click to collapse
I saw numerous recent reports from new egg stating that their "new phone" came with the seals broken, Chinese business cards loaded inside, finger prints, and reports of device tampering (setup program didn't launch, went straight to home screen)
Often on sites such as this, they sell at low prices because they acquire a large stock of cheap devices from an over seas distributor, and having some of the phones having been tampered with would lower the price for them significantly.
Let's hope the sale is legit, and maybe just an overstock of silver/white phones......
Sent from my HTC HD2 using XDA App
FriedSushi87 said:
I saw numerous recent reports from new egg stating that their "new phone" came with the seals broken, Chinese business cards loaded inside, finger prints, and reports of device tampering (setup program didn't launch, went straight to home screen)
Often on sites such as this, they sell at low prices because they acquire a large stock of cheap devices from an over seas distributor, and having some of the phones having been tampered with would lower the price for them significantly.
Let's hope the sale is legit, and maybe just an overstock of silver/white phones......
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
AFAIK, DailySteals is 90% legitimate! Don't worry and just hope for the best
arzbhatia said:
AFAIK, DailySteals is 90% legitimate! Don't worry and just hope for the best
Click to expand...
Click to collapse
More legitimate than newegg.com ?
I was surprised to read those reports actually....
Sent from my HTC HD2 using XDA App
First post! Got mine from dailysteals as well when they had their promo a few weeks back (got mine mid Jan). Wait was a little over two weeks. And yes it was brand new and I've had no issues whatsoever.
Sent from my Galaxy Nexus using Tapatalk
I also ordered one yesterday from daily steals. Hoping for the best. I can't wait till it comes in!
I've had my Galaxy Nexus for quite a while. Ordered from Daily Steals as well. No problems to report here. Shipping took longer than I would have liked though.
Oh and if it makes a difference to anyone the one I got from them was a yakju.
Sent from my Galaxy Nexus using XDA App
Is anyone else having issues with the phone they received from this deal?
My phone is stuck in a boot loop, and it's still unrooted and at stock ROM.
Samsung won't provide me support because it's international.
I have a $530 paperweight...
Sent from my HTC HD2 using XDA App
FriedSushi87 said:
Is anyone else having issues with the phone they received from this deal?
My phone is stuck in a boot loop, and it's still unrooted and at stock ROM.
Samsung won't provide me support because it's international.
I have a $530 paperweight...
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
Boot into the bootloader by holding down both volume up and down and power.
Scroll to recovery using the volume keys and select recovery.
When you see the android laying on his back press volume up and power. You might have to do it a few times. Eventually, it will show a menu.
Then clear user data and reboot.
Let me know if that works. You will lose your data but your phone will be functional again.
If that doesn't work we can try another method.
El Daddy said:
Boot into the bootloader by holding down both volume up and down and power.
Scroll to recovery using the volume keys and select recovery.
When you see the android laying on his back press volume up and power. You might have to do it a few times. Eventually, it will show a menu.
Then clear user data and reboot.
Let me know if that works. You will lose your data but your phone will be functional again.
If that doesn't work we can try another method.
Click to expand...
Click to collapse
I'm going to try to do this tonight most likely when I get home.
I'm hoping there is a way to access the internal memory without booting the device. Someone recommended adp connecting via the computer, and somehow accessing the internal flash memory.
I'm going to copy/paste a well written explanation that details what I've done, researched, ect. In case anyone else finds this thread and hopefully they'll find it useful..
I'm experiencing a similar issue with my international version unlocked gsm galaxy nexus. My device is still on the stock ROM, not rooted, and no modifications. It had been updated to the latest version of Android available for this device via an ota update. My carrier is Tmobile USA.
I got it a few weeks ago from daily steals.com unsubsidized, and had been experiencing intermittent and random restarts of the device. This started about four days after getting the device, and would happen 3-4 times a week, sometimes multiple times per hour.
I researched online and found that random restarts were a common issue with galaxy nexus devices, especially gsm versions, and that at the time there were no known solutions to fix this issue besides factory resetting. Some users claimed after a hard reset, the device continued to randomly reboot. Others noticed the reboot issue stop upon the reset, but only to manifest itself again over time.
After about a week or two of this intermittent reboot issue, the phone seemed to have stopped restarting, or at least if it was, I wasn't noticing it (i.e. It was in my pocket, or I was sleeping).
Now, after it performing perfectly (as far as I know) for about a week, I thought it might have been a fluke, and that uninstalling some programs and updating others solved the issue, and it was just a software conflict.
Unfortunately for me, I was wrong. This afternoon after unplugging my phone from the wall and turning it on, it begun to boot loop. The previous night, I had let the device's battery completely drain to the point where the phone shut off.
Now it's not even staying on for more than 10 seconds at a time before restarting. If I can manage to click into an app before it restarts, it loads up fine, then it freezes, and I hear a Pop sound from the device and it restarts.
I haven't tried hard resetting the device yet, as I'm hoping there's a way to recover some of my data on the device first.
I did however somehow manage to boot it into safe mode once accidentally, which didn't do much as it still rebooted within ten seconds.
Some possible explanations that I've read across the internet include
1) general Android OS error
2) issue with wifi being turned on
3) possible issue with corrupted Sim card?
I've managed to turn off wifi in the few seconds the device was last on, but it still rebooted.
I removed my Sim card entirely and tried to boot as well, to no avail.
I've contacted Samsung USA, but they don't provide support for my device because it's the international version. They gave me a phone number for the UK Samsung support office, but I cannot dial it, as I believe it might be restricted on my phone plan, and I need to get a calling card.
I sent daily steals an email regarding this issue, but I'm not really expecting much from them.
Have many other people experienced the boot loop issue? I've seen a few incidents so far. Is it software? Hardware related?
Evidently people with custom roms are experiencing this issue as well, meaning it's a hardware issue, a software issue that certain roms share the same code, or a driver issue.
What's sad it's that my HD2 with Android hacked onto it still works fine, even after going through the washing machine full cycle while on with a fully charged battery...
Any thoughts/advice?
Thanks in advance for responding.
Sent from my HTC HD2 using Tapatalk
Click to expand...
Click to collapse
Sent from my HTC HD2 using XDA App
Ordered a GN from dailysteals on the 21st. It arrived at my door 8 days later. No issues with the brand new phone.
Ordered mine with the most recent sale. Received in about a week with the factory seal almost broken, but it was hanging on by just a little bit. The unit is brand new and no problems. Only thing was the adapter that dailysteals included for the charger did not fit the Samsung Euro wall charger. Luckily had another one.
Battery life has been fantastic so far. I took it out of the package turned it on and the battery lasted over 12 hours without a charge!
It is not a jakju unfortunately and I don't want to mess around with it. The Google Play store website shows it as a T-Mobile Samsung Galaxy Nexus too.
I bought my nexus when they had it on March 1st and I have no complaints. The phone came brand new in the box with the factory seal and has worked just fine since the day I got it. Even though I paid a little more then it is in I'm very happy with the purchase.
Sent from my Galaxy Nexus using Tapatalk
Hello, my Verizon One won't seem to charge. The other day I woke up, used my phone till it was at about 85%, then topped it off back to 100% before I left as I was going to be on the road most of the day. When I took it off the charger I noticed it was a bit warm, not excessively so but noticeable. A couple of minutes later (it had been off the charger) I noticed it was getting hotter. I restarted it hoping for the problem to sort itself out. Maybe 30 minutes later the battery had dipped to 25% and the phone was very warm. I started to get worried and turned it off. Hoping that would at least postpone the problem I put it aside and didn't mess with it. About another half hour later I picked up the phone to see if it had cooled off, only to find that it was even hotter! I got very worried and actually had to hold an ice cube to the back of the phone because I'd heard of bad things happening to overheating phones. That seemed to solve the problem and the battery seemed to have finally run out because it didn't heat up anymore. I got home and tried to charge it to no avail. The thing seems to be completely dead. I was running CM 11 but I hadn't messed with any processor settings. I thought it would be a software issue because of the beta version of CM but idk after it continued to overheat after it was shut down. Does anyone have any suggestions?
Also, if I should just send it to HTC support let me know. I've been reluctant to contact them since the phone is rooted and all...
I have heard to place the phone under a light with the charging cord hooked up. I know it sounds weird but people says it works. I have heard nothing but horror stories about cm11 and refuse to run that Rom. From issues that you describe to it breaking the lte radio and having to flash an ruu to get it working again. There are so many other Roms that are real good.
Sent from my HTC6500LVW using Tapatalk
Dark Jedi said:
I have heard to place the phone under a light with the charging cord hooked up. I know it sounds weird but people says it works. I have heard nothing but horror stories about cm11 and refuse to run that Rom. From issues that you describe to it breaking the lte radio and having to flash an ruu to get it working again. There are so many other Roms that are real good.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Before all this CM11 worked great. No lag and everything seemed to work fine minus a couple occasional glitches. Could it be the ROM as it continued to heat when turned off?
I've had the phone on the charger for about a day now, no sign of life. What will happen if I send it to HTC support?
Where did you get the phone? Most likely if from Verizon you can contact their customer support line, tell them it isn't charging and they'll send you a refurb. I just don't mention to them that the phone is rooted and they have always exchanged mine without issue.
Sent from my HTC6500LVW using Tapatalk
MJL99 said:
Where did you get the phone? Most likely if from Verizon you can contact their customer support line, tell them it isn't charging and they'll send you a refurb. I just don't mention to them that the phone is rooted and they have always exchanged mine without issue.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
I got mine from Viva Movil as they had it on sale. Would it work the same way since it is a branch of Verizon?
Listerine611 said:
I got mine from Viva Movil as they had it on sale. Would it work the same way since it is a branch of Verizon?
Click to expand...
Click to collapse
There's no harm in calling Verizon tech support, telling them your problem and asking for a replacement device. The worst they can say is no. But then you'd have other options. I don't see them telling you no. I had an issue with a phone a got off Craigslist and they replaced it. I didn't tell them I wasn't the original owner but it was only a few months old and shouldn't matter anyway. They didn't even ask tho.
Sent from my HTC6500LVW using Tapatalk
MJL99 said:
There's no harm in calling Verizon tech support, telling them your problem and asking for a replacement device. The worst they can say is no. But then you'd have other options. I don't see them telling you no. I had an issue with a phone a got off Craigslist and they replaced it. I didn't tell them I wasn't the original owner but it was only a few months old and shouldn't matter anyway. They didn't even ask tho.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Thanks! I'll try tomorrow and see how it goes :fingers-crossed:
Listerine611 said:
Thanks! I'll try tomorrow and see how it goes :fingers-crossed:
Click to expand...
Click to collapse
The exact same thing happened to me about a month ago and I have been terrified to send it in to HTC or use my Squaretrade replacement program for fear they would figure out it was rooted and send me back my broken device with a voided warranty.
Finally I took it into verizon yesterday and they are now sending me a new one in the mail.
I have to send them my broken one after I receive the new one and I'm afraid they might detect its rooted and charge me the $600 for the new device they sent me.
Anyone gone through something similar?
Listerine611 said:
I got mine from Viva Movil as they had it on sale. Would it work the same way since it is a branch of Verizon?
Click to expand...
Click to collapse
I bought my HTS One from Viva Mobil too, and it clearly was shipped by Verizon.
Three weeks ago, it stopped booting or charging. I walked into a local VZW store and they couldn't wake it either, so they couldn't see I had rooted the phone. They ordered a warranty replacement for me.
I doubt that they're going to bother to see what ROM is on the returned unit..
jpradley said:
I bought my HTS One from Viva Mobil too, and it clearly was shipped by Verizon.
Three weeks ago, it stopped booting or charging. I walked into a local VZW store and they couldn't wake it either, so they couldn't see I had rooted the phone. They ordered a warranty replacement for me.
I doubt that they're going to bother to see what ROM is on the returned unit..
Click to expand...
Click to collapse
Just got back from the VZW store, they took it but said "if any software manipulation was detected" I would be charged $300 for the refurb phone. Better than $600 but I'm kinda worried.
I believe this is associated with running a non sense based rom on the phone. There was another guy who had his phone overheat and speakers blown when he was running AOSP, and I know the overheating thing happened to multiple people. I feel like for some reason it's too risky to run AOSP because of these horror stories so if I want an AOSP feel I'll just run a GPE rom with xposed to tweak it how I like. Never had bad luck since, and I predict I won't have any in the future since these roms are made for our hardware by HTC themselves.
Sent from my HTC6500LVW using Tapatalk
Using the phone as usual was on facebook and it just turned off battery was around 30%~, has happened once before which i just put on charge and it charged from 0% normally thinking back i should've prepared for the worst but i didn't.
Now it off tried 3 different chargers and nothing, doesn't turn on, no notification light, no vibration not a beep!
running the Resurrection Remix ROM the FEB build, EX Kernal march build, TWRP RC1 and supersu
Also last time it crashed while on facebook as well
PC not reading it and I don't think i can restore to factory now, which could effect my warranty, so any help could be greatly appreciated, tried holding the power button, volume down and power button and still nothing.
Send HELP!!
Call 1-800-Google for a replacement. If you can't turn it on then they can't either. Besides, they don't care if you have some weird rom on it. But since it's unlocked then they can get all your data if they get it running. Why oh why do people unlock their bootloaders? lol.. no flaming, just sayin'.
I knew one dev who somehow F'd up his CPU's while tinkering around with deep code stuff.
It was a Samsung and warranty was denied.
But flashing a ROM and kernel won't do this, so it's a straight hardware failure it sounds like.
Send it on back.
Don't mention anything about custom ROM.
Thanks for giving me hope guys, now just need to find my receipt
DeadDude said:
Thanks for giving me hope guys, now just need to find my receipt
Click to expand...
Click to collapse
You probably won't need one. It's on record if you didn't get it second hand.
Sent from my Pixel using XDA-Developers Legacy app
Yeah I just went into JB Hi Fi an electronics store in australia where i bought the phone from and they blamed it on physical damage that was from when i first got the phone 5 months ago, so i contacted google and they tell me to send it in for a frame repair and then send it back to them to probably end up sending me a refurbished one, which to be honest sounds stupid as hell.
Going to call google tomorrow morning and see what can be done over the phone.
In not an expert at unlocking phones or anything but I think my phone has the bootloader issue. At times it freeze and then either stays frozen for a bit 5 - 10 min or so it then reboots itself, it I'll rest the phone to get it unfrozen. It is doing it multiple times a day and becoming more and more frequent.
Does this mean that I'm getting closer and closer to complete failure, and I need to back up everything in the phone and get replacement.
The warranty from Google is over. Bought October 2015. I may have extended warranty through my credit card. What would all of the experts on this suggest?
I would love any and all help and suggestions.
Sent from my Nexus 5X using Tapatalk
Well Surprise surprise. Google said they would replace. I'll send it back and set of the phone they send didn't have the same problem. Can I get a wahoo! Happy dance.
Sent from my Nexus 5X using Tapatalk
If you send it for repair, will your personal data get wiped or do they send it back all intact?
KTroopA said:
If you send it for repair, will your personal data get wiped or do they send it back all intact?
Click to expand...
Click to collapse
They will probably replace motherboard, so internal storage will not be the same.
gingus7 said:
In not an expert at unlocking phones or anything but I think my phone has the bootloader issue. At times it freeze and then either stays frozen for a bit 5 - 10 min or so it then reboots itself, it I'll rest the phone to get it unfrozen. It is doing it multiple times a day and becoming more and more frequent.
Does this mean that I'm getting closer and closer to complete failure, and I need to back up everything in the phone and get replacement.
The warranty from Google is over. Bought October 2015. I may have extended warranty through my credit card. What would all of the experts on this suggest?
I would love any and all help and suggestions.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
I had the same issue, though my phone is dead. I had actually gotten it to where I could ADB the firmware, and it eventually got pretty far into the 4 colored circles until it started bootlooping. Now, it is completely dead.
I had just backed up my photos, but I did lose other app data that I had not backed up recently. Not a whole lot since most apps now backup online these days. But if I get a replacement LG phone, I will always backup on a schedule.
There was an XDA article where LG has a class action against it for the G4 for using solder that doesn't hold up to the heat or heating/cooling cycles. The 5X was added to that lawsuit as well as other phones in April.
This is the first phone that has actually died on me since I dropped a Nokia 8320 into water. I even have my Motorola V600, Razr, BB 8320, and more recent phones that all still work. It amazes me that LG hasn't figured out how to fix this problem since it seems to affect a lot of their models.
Hi,
My Note 4 will no longer charge although it shows the charging icon when plugged in. No fast charge either.
Tried all the usual trouble shooting tricks.
Different batteries , charges and cleaning out the port...
Am pretty sure a hard reset wont fix this... seems like hardware.
Anybody had this problem with a fix?
Self repair or something of the sort. Dont want to spend money on repairs when the note 8 is due out Aug 23rd.
Am currently externally charging the batteries... which is a pain.
Had to clean the contacts at the battery. Don't know if that's the fix for you but, it worked here. Good luck!
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Modtronix said:
Had to clean the contacts at the battery. Don't know if that's the fix for you but, it worked here. Good luck!
Sent from my SM-N920P using Tapatalk
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Thanks for the reply...
tried that... no joy.
have several batteries, no difference.
what bites even more is that i bought the phone seller refurb off ebay along with a square trade warranty. didnt realise it was listed as new on ebay, so square trade wont do anything until a year is up claiming it should be under manufacturer warranty... so have to wait till October before square trade will allow a claim.... *sheesh*
asmd6230 said:
Thanks for the reply...
tried that... no joy.
have several batteries, no difference.
what bites even more is that i bought the phone seller refurb off ebay along with a square trade warranty. didnt realise it was listed as new on ebay, so square trade wont do anything until a year is up claiming it should be under manufacturer warranty... so have to wait till October before square trade will allow a claim.... *sheesh*
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Sorry to hear that. Amazon here, battery that came with was iffy at best but the phone has been flawless. Might be the port I know amazon sells a charging back pretty cheap. Works great here.
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Modtronix said:
Sorry to hear that. Amazon here, battery that came with was iffy at best but the phone has been flawless. Might be the port I know amazon sells a charging back pretty cheap. Works great here.
Sent from my SM-N920P using Tapatalk
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yeah, im guessing hardware failure.
this is my second note 4, the 1st went into a bootloop...
im currently managing using an external battery charger and rotating my battery packs.
will send in for square trade warranty once the note 8 is released on sprint.
i've tried just about everything i have gleaned on the internet,,, and no joy.
heres an odd thing, my first note would occasionally get into the bootloader and it shows dm verity failed. it was bought new from sprint and i never messed with it. was stock. no rooting etc... but after a couple of minutes it would hang and start boot looping again even while in bootloader. go figure.
asmd6230 said:
yeah, im guessing hardware failure.
this is my second note 4, the 1st went into a bootloop...
im currently managing using an external battery charger and rotating my battery packs.
will send in for square trade warranty once the note 8 is released on sprint.
i've tried just about everything i have gleaned on the internet,,, and no joy.
heres an odd thing, my first note would occasionally get into the bootloader and it shows dm verity failed. it was bought new from sprint and i never messed with it. was stock. no rooting etc... but after a couple of minutes it would hang and start boot looping again even while in bootloader. go figure.
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Seems sometimes you just end up with a bum unit. Maddening but then like you say, you're just waiting for something better.
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