Develop Bugs

Unresponsive touch screen

Hi all, I recently purchased a nexus to replace my ailing evo 4g today from sprint and it came with a little surprise. The phone is horrible at picking up touch inputs, literally to the point the phone is unusable, like when you physically press the key "n" onscreen and "m" and a backspace is the result; and this happened literally out of the box. If i hadn't bought the last galaxy nexus of all the sprint stores in reach, i would have of course gotten another phone; however when the sprint rep checked to see when the next batch of them come in, there's supposedly a halt on shipments itself of the phone to sprint for unspecified reasons. I really really need some help on this one as im truly contemplating returning the phone and leaving sprint altogether. Browsing the web, I found this (http://forum.cyanogenmod.com/topic/18431-tuning-driver-to-deal-with-unresponsive-touchscreen/) link in which someone tuned the input drivers for more responsiveness on the nexus s. My question is can this work on the nexus? If not, what needs to be done so i can finally enjoy my nexus!??

edtate said:
Hi all, I recently purchased a nexus to replace my ailing evo 4g today from sprint and it came with a little surprise. The phone is horrible at picking up touch inputs, literally to the point the phone is unusable, like when you physically press the key "n" onscreen and "m" and a backspace is the result; and this happened literally out of the box. If i hadn't bought the last galaxy nexus of all the sprint stores in reach, i would have of course gotten another phone; however when the sprint rep checked to see when the next batch of them come in, there's supposedly a halt on shipments itself of the phone to sprint for unspecified reasons. I really really need some help on this one as im truly contemplating returning the phone and leaving sprint altogether. Browsing the web, I found this (http://forum.cyanogenmod.com/topic/18431-tuning-driver-to-deal-with-unresponsive-touchscreen/) link in which someone tuned the input drivers for more responsiveness on the nexus s. My question is can this work on the nexus? If not, what needs to be done so i can finally enjoy my nexus!??
Click to expand...
Click to collapse
Return it and get a new one.
Sent from my Galaxy Nexus using XDA

No can do for the moment, nearest sprint store with a nexus is too far away. I tried using the kernel fixes I mentioned in the op but ended up not getting any good results at all with the added bonus of having my phone stuck with a stock image which for some reason looks for a sim card and doesn't connect at all?? im shocked at how difficult this is turning out..

I am having the same issue as you, also my phone sometimes just stops responding to touch completely! All the power buttons work so it isn't a software issue, but the screen just doesnt respond to touch input. My question is, what do I do in order to return it and get a replacement?
Do i relock the bootloader and flash back the custom rom??
Im a bit of an Android noob and not sure how to return it compeltely to stock. I am running Francos kernal with a deodexed stock rom and unlocked bootloader.

This could be relevant to your interests: http://forum.xda-developers.com/showthread.php?t=1576739

Petrovski80 said:
This could be relevant to your interests: http://forum.xda-developers.com/showthread.php?t=1576739
Click to expand...
Click to collapse
This isn't my issue unfortunately My screen becomes unresponsive altogether, and nothing apart from a battery pull fixes it. So I called Amazon and am getting a replacement.
Just gonna make sure I got all my data and hopefully this is just a one off
Otherwise I think I will have to go with another device, even though I do love the Nexus
Ps. It could even be a faulty touchscreen driver

I'm sure your replacement will be fine.
Sent from my Galaxy Nexus using Tapatalk 2

Petrovski80 said:
I'm sure your replacement will be fine.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
*fingers crossed*

[Q] Random Shutdowns

I've had my phone for about a week or so and since that time I've had it randomly shutdown during phonecalls while plugged into my charger in the truck. I think it did this while playing music through Google Play as well as talking to my wife, but it keeps happening. The phone is NOT rooted and I suppose it could be an app I have installed, but it's frustrating trying to figure out which one if that's the case.
I haven't confirmed it, but it *appears* to be only happening while either A) connected to BT or B) plugged into my charger in the truck (which I used previously for my Atrix) or C) maybe it's while both are connected? I haven't noticed it happening other than when it's plugged in and using BT. Also, forgot to mention it shows me a picture of the battery when it drops (whether it's full or half full or whatnot) and I can hold in the power button and it comes back up.
I scoured Google and saw several posts about this issue, but none of them provided too much information. Anyone else have this happen yet? Should I contact ATT and get it exchanged? Any help is appreciated.

If you've only had it for a week, I'd take it back to an AT&T store for an exchange. My first GS3 was stock and had issues out of the box with random shutdowns and reboots. Took it back and asked for a new sim card also just to be sure. The replacement has been rock solid, so the first one was just a dud. The AT&T store I took the first one back to was very helpful and made the swap with no hassle.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

So some of them are just random duds? Well that's good to know I guess. Hopefully they'll be willing to exchange it at their store. Is there any other possibility anyone can think of or should I just swap it?
Thanks for your help btw.

JeRrYFaR said:
So some of them are just random duds? Well that's good to know I guess. Hopefully they'll be willing to exchange it at their store. Is there any other possibility anyone can think of or should I just swap it?
Thanks for your help btw.
Click to expand...
Click to collapse
My first one was shipped from AT&T wireless. Took it to an official AT&T wireless store (not just one of the authorized dealers) and it was swapped quickly with few questions asked. Lots of these were made in a short period of time to meet demand, so some made it through half baked. New one has zero issues.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

Mine was also shipped via ATT Wireless.. Okay.. I'll print out this thread and just show it to them.. lol..
Thanks again for the help.

My first one did that and i found that it always did it to me and i tried to replicate it and found that if left in heat it random reboots everytime.
Ive always left ever phone ive owned in my truck while playing bball and this is the only one that does this.
Sent from my SAMSUNG-SGH-I747 using xda premium

Mine reboot on its own several times a week. Usually while in my belt case. Planning on getting ATT to swap it at some point, but am lazy and not super motivated yet. They were good about similar issues with my old Captivate at the real ATT store.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

My painfully embarassing NOOB mistake. and an awesome discovery

I would by no means consider myself a NOOB, as no one ever wants to be a newb. Although i have bricked and burned up a few devices. I have been a member of XDA for some quite some time. I started with an HTC HD2, i was dual booting windows phone 7 and gingerbread. UltimateDroid, to this day is and was still my favorite ROM of all time. Still wonder what happened to that guy. I ended up burning up that phone so much so that it would lock up and i would have to put it in the freezer for 10 minutes before putting the battery back in and turning it on. From there i graduated to an HTC sensation. Phone was awesome, i was running an early version of the InsertCoin rom, until i was on skype and dropped the phone. For some reason upon dropping the phone, it never turned on again. I then had a samsung galaxy captivate and was dissatisfied to find out i could only get 2g on tmobile based on the antenna in the phone not being able to recieve tmo's 3g signal. From there i went on to an LG G2x, what a great phone. I was using the Tsugi Rom with the oyusame overclocked, stock voltage kernel. I got kind of sick of the phone because i had flashed every new rom that came out and it just started to get redundant for me, that was when i got my Galaxy S2 Hercules. I love this phone but alas, in my continued need to root and flash the crap out of my phone with all XDA's latest and greatest goodies, i flashed a rom that didnt boot. (This was most certainly my fault for NOT THOUROUGHLY READING THE INSTRUCTIONS) so in discovering this with only a few minutes to spare before work, i opened up odin before work and grabbed what i thought was clockwork recovery and flashed it. This was not clockwork recovery and upon and flashing i recieved what every modder on here is terrifed of. QHSUSB_DLOAD followed by that god awful windows device driver error noise. Pissed off driving to work with no phone, i immediately ordered a USB jig off amazon for $3.50 cents plus an addition $35.00 to overnight ship it to my house. So impulsive to fix my phone, i even stopped at radio shack and bought myself a pack of 100k ohm resistors to try and make the part myself. Several broken usb cables, and my kitchen table looking like a tweekers wet dream later i had no resolution. I woke up the next morning tracking my usb jig every half hour and was very excited to recieve it, goign as far as to tell my wife that i would no longer be going to get her coffee or visiting her parents as I would be pre-occupied with my phone for a while. Murphy's law however saw otherwise as this did not fix my issue either. I of course knew that if i called T-Mo the insurance would not cover this. So i started calling local cellphone repair shops. After about the fifth place i called, i realized that most of those people are lightyears behind whats happening on here and found that when i tried to talk tech they would sit there and scratch their heads. Out of options, I called the 800 number for samsung on the label underneath the battery. I very openly and honestly explained to the lady that i had rooted my phone, installed a custom recovery and was flashing custom roms. I then explained something went terribly wrong and the phone does not respond at all. I also explained the QHSUSB_DLOAD problem. I believe this explanation went a little beyond they types of calls she was used to recieving. She did however explain that Samsung provides complimentry re-flashes of bricked phones as long as there is no hardware damage done to the device. She then e-mailed me a ups label with shipping paid , and my phone is in the process of being repaired. I did buy yet another HTC sensation to get me by for the 2 business day shipping to samsung, the 7 business day evaluation and repair process, and another 2 days for me to get it back. I hope this can help anyone who has made the same mistake, and moreso i hope this can show others how rushing, being careless, and not reading the instructions can come with HEAVY consequences. Although all should work for me just fine, i still had to spend $150 on a used sensation with a cracked screen, and the nearly 2 weeks of downtime i am without my GS2.
___________________________________________________________________________________________________________________
Devices: HTC HD2(DEAD), HTC - Sensation(DEAD) Samsung Captivate(SOLD) LG G2X(SOLD) Galaxy S2 T989 (OUT FOR REPAIR) HTC Sensation (Were keeping that stock at least until i get the glass replaced and my GS2 back) LG G2X (Waiting to warranty my fiance's sensation to get it back)

Sent from my SGH-T989 using Tapatalk 2

LuniZ916 said:
I would by no means consider myself a NOOB, as no one ever wants to be a newb. Although i have bricked and burned up a few devices. I have been a member of XDA for some quite some time. I started with an HTC HD2, i was dual booting windows phone 7 and gingerbread. UltimateDroid, to this day is and was still my favorite ROM of all time. Still wonder what happened to that guy. I ended up burning up that phone so much so that it would lock up and i would have to put it in the freezer for 10 minutes before putting the battery back in and turning it on. From there i graduated to an HTC sensation. Phone was awesome, i was running an early version of the InsertCoin rom, until i was on skype and dropped the phone. For some reason upon dropping the phone, it never turned on again. I then had a samsung galaxy captivate and was dissatisfied to find out i could only get 2g on tmobile based on the antenna in the phone not being able to recieve tmo's 3g signal. From there i went on to an LG G2x, what a great phone. I was using the Tsugi Rom with the oyusame overclocked, stock voltage kernel. I got kind of sick of the phone because i had flashed every new rom that came out and it just started to get redundant for me, that was when i got my Galaxy S2 Hercules. I love this phone but alas, in my continued need to root and flash the crap out of my phone with all XDA's latest and greatest goodies, i flashed a rom that didnt boot. (This was most certainly my fault for NOT THOUROUGHLY READING THE INSTRUCTIONS) so in discovering this with only a few minutes to spare before work, i opened up odin before work and grabbed what i thought was clockwork recovery and flashed it. This was not clockwork recovery and upon and flashing i recieved what every modder on here is terrifed of. QHSUSB_DLOAD followed by that god awful windows device driver error noise. Pissed off driving to work with no phone, i immediately ordered a USB jig off amazon for $3.50 cents plus an addition $35.00 to overnight ship it to my house. So impulsive to fix my phone, i even stopped at radio shack and bought myself a pack of 100k ohm resistors to try and make the part myself. Several broken usb cables, and my kitchen table looking like a tweekers wet dream later i had no resolution. I woke up the next morning tracking my usb jig every half hour and was very excited to recieve it, goign as far as to tell my wife that i would no longer be going to get her coffee or visiting her parents as I would be pre-occupied with my phone for a while. Murphy's law however saw otherwise as this did not fix my issue either. I of course knew that if i called T-Mo the insurance would not cover this. So i started calling local cellphone repair shops. After about the fifth place i called, i realized that most of those people are lightyears behind whats happening on here and found that when i tried to talk tech they would sit there and scratch their heads. Out of options, I called the 800 number for samsung on the label underneath the battery. I very openly and honestly explained to the lady that i had rooted my phone, installed a custom recovery and was flashing custom roms. I then explained something went terribly wrong and the phone does not respond at all. I also explained the QHSUSB_DLOAD problem. I believe this explanation went a little beyond they types of calls she was used to recieving. She did however explain that Samsung provides complimentry re-flashes of bricked phones as long as there is no hardware damage done to the device. She then e-mailed me a ups label with shipping paid , and my phone is in the process of being repaired. I did buy yet another HTC sensation to get me by for the 2 business day shipping to samsung, the 7 business day evaluation and repair process, and another 2 days for me to get it back. I hope this can help anyone who has made the same mistake, and moreso i hope this can show others how rushing, being careless, and not reading the instructions can come with HEAVY consequences. Although all should work for me just fine, i still had to spend $150 on a used sensation with a cracked screen, and the nearly 2 weeks of downtime i am without my GS2.
___________________________________________________________________________________________________________________
Devices: HTC HD2(DEAD), HTC - Sensation(DEAD) Samsung Captivate(SOLD) LG G2X(SOLD) Galaxy S2 T989 (OUT FOR REPAIR) HTC Sensation (Were keeping that stock at least until i get the glass replaced and my GS2 back) LG G2X (Waiting to warranty my fiance's sensation to get it back)
Click to expand...
Click to collapse
Same thing happen to me the dreaded QHSUSB error when I bricked my exhibit2. I know how you feel.
Sent from my SGH-T989 using XDA Premium App

Lol. I bricked mt very first phone (the T989) the very first day i got it. I got it replaced for free with that 14 day gap thing that Tmo has. Got lucky. Ive never had a bad flash since.
Sent from my SGH-T989 using xda app-developers app

I've been on xda for quite some time now, and i know for a fact that people have gotten their phones replaced through standard warranty when they got that error, the old "it stopped working and won't turn on" has worked for some. If you cannot revive it chances are that no one at samsung can, i don't think they even bother, they just open it and reflash the phone.

supraman89 said:
I've been on xda for quite some time now, and i know for a fact that people have gotten their phones replaced through standard warranty when they got that error, the old "it stopped working and won't turn on" has worked for some. If you cannot revive it chances are that no one at samsung can, i don't think they even bother, they just open it and reflash the phone.
Click to expand...
Click to collapse
Stupid kies mini hard bricked my trusty vibrant... Luckily, t-mobile replaced it for free, but it was the horrible exhibit 1.

supraman89 said:
I've been on xda for quite some time now, and i know for a fact that people have gotten their phones replaced through standard warranty when they got that error, the old "it stopped working and won't turn on" has worked for some. If you cannot revive it chances are that no one at samsung can, i don't think they even bother, they just open it and reflash the phone.
Click to expand...
Click to collapse
Yeah most people went through regular warranty exchanges, but from what the OP was explaining he's a very honest person and would have said that he rooted the phone therefore he would not be able to exchange it.
That's good that he's honest, but it would have been a lot easier to just do that and get the phone next day because TMobile is just going to send that phone back to Samsung and they'll do the exact same thing they're doing to his phone now
Sent from my SGH-T989 using xda app-developers app

This sounds exactly like something I would! Especially buying parts thinking I could fix it!!
I feel so at home on xda!!
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2

U could a saved a ton of time and money by just saying ur phone stopped working. Cuz technically it did
Sent from my SGH-T989 using xda app-developers app

LOOOOOOL this made my day^^
I have my phone till two years now and i bricked it once by disconnecting by mistake while unlocking bootloader (yes i fell with my phone in the hand and lukily it only disconnected and didnt pull my laptop with it.
I had it fixed in a half hour^^
Greets
Sent from my Xperia X10 using xda app-developers app

Good to know thanks
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

My very first device was the Mytouch 3G on T-Mobile. Back then, it was maybe the 2nd Android phone to have even existed at that point.
Me, never being satisfied with anything stock and coming from a heavily modified blackberry, wanted to tweak the hell out of it.
Back then, it took a LOT more to root and flash, ESPECIALLY HTC Devices. There were no custom tools yet to root, and the only easy part was using CWM. You HAD to use adb commands to exploit to get root and even get CWM on the device at that point, but only AFTER downgrading it back to Android 1.5, but after that it was easy.
(I couldn't believe how fast and easy it was to root and flash on the T989 after having HTC devices up until last year)
Anyways, I somehow managed to get it CWM to boot (you had to boot into normal recovery after replacing update.zip with a CWM zip, and then flash the new update.zip file back then) and went to flash a ROM, and instead I flashed a zip, but the wrong ROM was uploaded by the OP, and what I had flashed as for the G1. It was literally only uploaded for all of maybe 2 minutes before he pulled the post down and uploaded the correct version.
I was the ONLY one who downloaded and flashed it within that 2 minute window.
Needless to say, I hated my life.
Now the funny part:
I was so paranoid back then about not letting T-Mobile know that I was rooted, that I literally bought a BRAND NEW Mytouch 3G (because you couldn't even find broken ones on ebay yet) and sold the broken one, which I bought the day before mind you, for $20. I wish I would have known that, back then, there were no counters on the MT3G. T-Mobile would have never known as it wouldn't boot.
:crying:
Flash forward to today, and IDGAF.

[Q] Battery dead?

Hello, my Verizon One won't seem to charge. The other day I woke up, used my phone till it was at about 85%, then topped it off back to 100% before I left as I was going to be on the road most of the day. When I took it off the charger I noticed it was a bit warm, not excessively so but noticeable. A couple of minutes later (it had been off the charger) I noticed it was getting hotter. I restarted it hoping for the problem to sort itself out. Maybe 30 minutes later the battery had dipped to 25% and the phone was very warm. I started to get worried and turned it off. Hoping that would at least postpone the problem I put it aside and didn't mess with it. About another half hour later I picked up the phone to see if it had cooled off, only to find that it was even hotter! I got very worried and actually had to hold an ice cube to the back of the phone because I'd heard of bad things happening to overheating phones. That seemed to solve the problem and the battery seemed to have finally run out because it didn't heat up anymore. I got home and tried to charge it to no avail. The thing seems to be completely dead. I was running CM 11 but I hadn't messed with any processor settings. I thought it would be a software issue because of the beta version of CM but idk after it continued to overheat after it was shut down. Does anyone have any suggestions?

Also, if I should just send it to HTC support let me know. I've been reluctant to contact them since the phone is rooted and all...

I have heard to place the phone under a light with the charging cord hooked up. I know it sounds weird but people says it works. I have heard nothing but horror stories about cm11 and refuse to run that Rom. From issues that you describe to it breaking the lte radio and having to flash an ruu to get it working again. There are so many other Roms that are real good.
Sent from my HTC6500LVW using Tapatalk

Dark Jedi said:
I have heard to place the phone under a light with the charging cord hooked up. I know it sounds weird but people says it works. I have heard nothing but horror stories about cm11 and refuse to run that Rom. From issues that you describe to it breaking the lte radio and having to flash an ruu to get it working again. There are so many other Roms that are real good.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Before all this CM11 worked great. No lag and everything seemed to work fine minus a couple occasional glitches. Could it be the ROM as it continued to heat when turned off?

I've had the phone on the charger for about a day now, no sign of life. What will happen if I send it to HTC support?

Where did you get the phone? Most likely if from Verizon you can contact their customer support line, tell them it isn't charging and they'll send you a refurb. I just don't mention to them that the phone is rooted and they have always exchanged mine without issue.
Sent from my HTC6500LVW using Tapatalk

MJL99 said:
Where did you get the phone? Most likely if from Verizon you can contact their customer support line, tell them it isn't charging and they'll send you a refurb. I just don't mention to them that the phone is rooted and they have always exchanged mine without issue.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
I got mine from Viva Movil as they had it on sale. Would it work the same way since it is a branch of Verizon?

Listerine611 said:
I got mine from Viva Movil as they had it on sale. Would it work the same way since it is a branch of Verizon?
Click to expand...
Click to collapse
There's no harm in calling Verizon tech support, telling them your problem and asking for a replacement device. The worst they can say is no. But then you'd have other options. I don't see them telling you no. I had an issue with a phone a got off Craigslist and they replaced it. I didn't tell them I wasn't the original owner but it was only a few months old and shouldn't matter anyway. They didn't even ask tho.
Sent from my HTC6500LVW using Tapatalk

MJL99 said:
There's no harm in calling Verizon tech support, telling them your problem and asking for a replacement device. The worst they can say is no. But then you'd have other options. I don't see them telling you no. I had an issue with a phone a got off Craigslist and they replaced it. I didn't tell them I wasn't the original owner but it was only a few months old and shouldn't matter anyway. They didn't even ask tho.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Thanks! I'll try tomorrow and see how it goes :fingers-crossed:

Listerine611 said:
Thanks! I'll try tomorrow and see how it goes :fingers-crossed:
Click to expand...
Click to collapse
The exact same thing happened to me about a month ago and I have been terrified to send it in to HTC or use my Squaretrade replacement program for fear they would figure out it was rooted and send me back my broken device with a voided warranty.
Finally I took it into verizon yesterday and they are now sending me a new one in the mail.
I have to send them my broken one after I receive the new one and I'm afraid they might detect its rooted and charge me the $600 for the new device they sent me.
Anyone gone through something similar?

Listerine611 said:
I got mine from Viva Movil as they had it on sale. Would it work the same way since it is a branch of Verizon?
Click to expand...
Click to collapse
I bought my HTS One from Viva Mobil too, and it clearly was shipped by Verizon.
Three weeks ago, it stopped booting or charging. I walked into a local VZW store and they couldn't wake it either, so they couldn't see I had rooted the phone. They ordered a warranty replacement for me.
I doubt that they're going to bother to see what ROM is on the returned unit..

jpradley said:
I bought my HTS One from Viva Mobil too, and it clearly was shipped by Verizon.
Three weeks ago, it stopped booting or charging. I walked into a local VZW store and they couldn't wake it either, so they couldn't see I had rooted the phone. They ordered a warranty replacement for me.
I doubt that they're going to bother to see what ROM is on the returned unit..
Click to expand...
Click to collapse
Just got back from the VZW store, they took it but said "if any software manipulation was detected" I would be charged $300 for the refurb phone. Better than $600 but I'm kinda worried.

I believe this is associated with running a non sense based rom on the phone. There was another guy who had his phone overheat and speakers blown when he was running AOSP, and I know the overheating thing happened to multiple people. I feel like for some reason it's too risky to run AOSP because of these horror stories so if I want an AOSP feel I'll just run a GPE rom with xposed to tweak it how I like. Never had bad luck since, and I predict I won't have any in the future since these roms are made for our hardware by HTC themselves.
Sent from my HTC6500LVW using Tapatalk

Probably broken flash memory?

So, I was using my n5x with the usual official LineageOS ROM, suddenly when I was using the facebook app, the phone completely freezed.
I long-pressed the power button, an then rebooted the phone.
Surprise: An ugly bootloop with the google logo.
Can't go to the OS, can't go to the recovery. No OS load animation.
Reflashed Android 6. Nothing changed.
Reflashed the latest Android 7, locked bootloader, unlocked, still can't go to recovery or to the android os. No charging animation when plugged into the PC.
1 times of 10, It can barely reach the Android loading animation, for about 2 seconds, then it freezes again and it goes back to the Google logo.
The phone has 1 year of life, should I contact google immediately? I think the internal flash memory died. What do you think about.

lukypuie said:
So, I was using my n5x with the usual official LineageOS ROM, suddenly when I was using the facebook app, the phone completely freezed.
I long-pressed the power button, an then rebooted the phone.
Surprise: An ugly bootloop with the google logo.
Can't go to the OS, can't go to the recovery. No OS load animation.
Reflashed Android 6. Nothing changed.
Reflashed the latest Android 7, locked bootloader, unlocked, still can't go to recovery or to the android os. No charging animation when plugged into the PC.
1 times of 10, It can barely reach the Android loading animation, for about 2 seconds, then it freezes again and it goes back to the Google logo.
The phone has 1 year of life, should I contact google immediately? I think the internal flash memory died. What do you think about.
Click to expand...
Click to collapse
If it's still under warranty by all means. Search this forum for bootloop and stuck OTA. This phone is screwed. Also do a Google search for consumerist Nexus 5X and you'll get an idea of the problems users have with this phone.
Sent from my Nexus 5X using Tapatalk

ZBell said:
If it's still under warranty by all means. Search this forum for bootloop and stuck OTA. This phone is screwed. Also do a Google search for consumerist Nexus 5X and you'll get an idea of the problems users have with this phone.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Yup, this 100%. Same exact thing happened to my 5x about a month ago. I was 2 months out of warranty but Google was kind enough to make an exception and send me a brand new one. I opted to purchase a pixel and sell the new 5x I received. Where did you purchase yours from?
Sent from my Pixel using Tapatalk

thesoldier said:
Yup, this 100%. Same exact thing happened to my 5x about a month ago. I was 2 months out of warranty but Google was kind enough to make an exception and send me a brand new one. I opted to purchase a pixel and sell the new 5x I received. Where did you purchase yours from?
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
I'm in a worse boat. Bought an International version with no warranty from Newegg. Phone lasted 1 month. LG US won't repair it. Figured I could at least get repaired if needed, but I was wrong. Expensive lesson learned.
Sent from my Nexus 5X using Tapatalk

ZBell said:
I'm in a worse boat. Bought an International version with no warranty from Newegg. Phone lasted 1 month. LG US won't repair it. Figured I could at least get repaired if needed, but I was wrong. Expensive lesson learned.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
You're in the US? Kinda surprised they refuse to repair it.
Sent from my Pixel using Tapatalk

ZBell said:
If it's still under warranty by all means. Search this forum for bootloop and stuck OTA. This phone is screwed. Also do a Google search for consumerist Nexus 5X and you'll get an idea of the problems users have with this phone.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
I don't think thats the usual ota bug, i always used custom cims

ZBell said:
If it's still under warranty by all means. Search this forum for bootloop and stuck OTA. This phone is screwed. Also do a Google search for consumerist Nexus 5X and you'll get an idea of the problems users have with this phone.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
I don't think thats the usual ota bug, i always used custom roms and always got the BT unlocked
Sorry for double post the phone i'm using is a nightmare

lukypuie said:
So, I was using my n5x with the usual official LineageOS ROM, suddenly when I was using the facebook app, the phone completely freezed.
I long-pressed the power button, an then rebooted the phone.
Surprise: An ugly bootloop with the google logo.
Can't go to the OS, can't go to the recovery. No OS load animation.
Reflashed Android 6. Nothing changed.
Reflashed the latest Android 7, locked bootloader, unlocked, still can't go to recovery or to the android os. No charging animation when plugged into the PC.
1 times of 10, It can barely reach the Android loading animation, for about 2 seconds, then it freezes again and it goes back to the Google logo.
The phone has 1 year of life, should I contact google immediately? I think the internal flash memory died. What do you think about.
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My N5X did the same thing on Saturday. Tried restoring stock image, unlock/lock bootloader, etc, with no luck. Kept getting stuck in constant bootloop. Called LG, they are aware of the problem with these phones and told to send it back. Its 12 month warranty from date of purchase and/or 15 months from build date (which you can find on your box).
I had to go to www.lgmobilerepair.com and fill out a claim. I shipped mine back yesterday. I hope and expect them to give a full refund on the phone based upon everything I read online about this issue, because apparently there are no parts left over from manufacturing to repair it.

bigw34 said:
My N5X did the same thing on Saturday. Tried restoring stock image, unlock/lock bootloader, etc, with no luck. Kept getting stuck in constant bootloop. Called LG, they are aware of the problem with these phones and told to send it back. Its 12 month warranty from date of purchase and/or 15 months from build date (which you can find on your box).
I had to go to www.lgmobilerepair.com and fill out a claim. I shipped mine back yesterday. I hope and expect them to give a full refund on the phone based upon everything I read online about this issue, because apparently there are no parts left over from manufacturing to repair it.
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i have just sent mine to an LG repair center, however the warranty depends on where you bought the phone, here in Italy and europe 24 months

lukypuie said:
i have just sent mine to an LG repair center, however the warranty depends on where you bought the phone, here in Italy and europe 24 months
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Well I guess we will both see what happens! I would have bought a used Nexus 6P, but many of those are experiencing the same issue, so now I have to decide what I want...probably going to buy a pixel.

this just happened to me. I cant put back to stock or anything. I can get to the boot loader but then black screen. I can load up back to stock, lock and unlock bootloader etc etc but it just boot loops. Im thinking this is hardware. I was reading news on yahoo at the time. I have the extended warrunty so Im calling now. Guess Im going back to the old 5 for now.

bigw34 said:
Well I guess we will both see what happens! I would have bought a used Nexus 6P, but many of those are experiencing the same issue, so now I have to decide what I want...probably going to buy a pixel.
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I went the pixel after mine died and I've been very happy. The battery life is honestly double what I was getting on my 5x. I averaged around 2:30 SoT, and on the pixel I get over 5 hours every time.
tevil said:
this just happened to me. I cant put back to stock or anything. I can get to the boot loader but then black screen. I can load up back to stock, lock and unlock bootloader etc etc but it just boot loops. Im thinking this is hardware. I was reading news on yahoo at the time. I have the extended warrunty so Im calling now. Guess Im going back to the old 5 for now.
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It's 100% hardware. I think the G4 does the same exact thing, LG needs to get their stuff together.
Sent from my Pixel using Tapatalk

thesoldier said:
I went the pixel after mine died and I've been very happy. The battery life is honestly double what I was getting on my 5x. I averaged around 2:30 SoT, and on the pixel I get over 5 hours every time.
It's 100% hardware. I think the G4 does the same exact thing, LG needs to get their stuff together.
Sent from my Pixel using Tapatalk
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this sucks and for the first time im having a HORRIBLE experiance with google support. We have the extended warrunty and its a 3rd party, NOT EVEN THROUGH GOOGLE like apple care does, and they are being so irritating. Im not paying a deductible for something that was their own fault.
This wouldnt be a huge deal if the SIMS were the same but the 5 used the old larger one and I dont have an adapter. At least I still have google voice for texting or I would be screwed with my job, tenants, and friends. Good to know we bought quality here.
I swear quality is like diabetes and skips a generation. The 5 was so much better.

tevil said:
this sucks and for the first time im having a HORRIBLE experiance with google support. We have the extended warrunty and its a 3rd party, NOT EVEN THROUGH GOOGLE like apple care does, and they are being so irritating. Im not paying a deductible for something that was their own fault.
This wouldnt be a huge deal if the SIMS were the same but the 5 used the old larger one and I dont have an adapter. At least I still have google voice for texting or I would be screwed with my job, tenants, and friends. Good to know we bought quality here.
I swear quality is like diabetes and skips a generation. The 5 was so much better.
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Have you tried Google multiple times? I kept explaining to the rep how that even though the 12 month warranty was up, the issue was widespread due to faulty parts. The rep finally escalated the issue and came back 15 minutes later saying they would replace it free of charge. I may have gotten lucky, but I'd say try back a few different times.
Sent from my Pixel using Tapatalk

thesoldier said:
Have you tried Google multiple times? I kept explaining to the rep how that even though the 12 month warranty was up, the issue was widespread due to faulty parts. The rep finally escalated the issue and came back 15 minutes later saying they would replace it free of charge. I may have gotten lucky, but I'd say try back a few different times.
Sent from my Pixel using Tapatalk
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doing that now, this is rediculous. when her phone breaks apple takes it and gives us a new one.... we would have never paid for extra warranties if it wasnt through google what a ****ing scam. There is a youtube video coming for this. People need to be aware this isnt google warrantying their devices.

Sadly I won't buy a pixel, I will go for a Xiaomi Mi5, I don't like the recent google moves.