Camera not working/recognized H812 - G4 Q&A, Help & Troubleshooting

Hi everybody,
I have a LG G4 LG H812 and I change the screen on it (LCD/FRAME/DIGITIZER).
But after it everything work fine except the rear camera so I supposed that I broke the cable or the camera module and I buy a new one on Ebay for 30$.
Today I recieved it and install it, easy and fast but the new module doesn't work too...
I tried many apps and none of them show me the option to use the rear camera.
Front camera work perfectly...
What do you think? Motherboard problem, 2 camera module dead, or software problem?
Thank you! (yes I search the forum for solution but none of them work)

I have the same exact problem as well; I have replaced the digitizer, resulting in a nonfunctional rear camera (flash doesnt work too). When I load my camera app it only loads the front facing one.
I've replaced the camera with a new one but it results in the same problem. The new camera didnt come with the presumed conductive adhesive tape as the original so maybe thats a factor? My original adhesive foil ripped so maybe a circuit is not being closed somewhere?

my LG G4 works with front cam but not rare. Other apps also don't detect camera at all.
Any luck?

budweiser88 said:
Hi everybody,
I have a LG G4 LG H812 and I change the screen on it (LCD/FRAME/DIGITIZER).
But after it everything work fine except the rear camera so I supposed that I broke the cable or the camera module and I buy a new one on Ebay for 30$.
Today I recieved it and install it, easy and fast but the new module doesn't work too...
I tried many apps and none of them show me the option to use the rear camera.
Front camera work perfectly...
What do you think? Motherboard problem, 2 camera module dead, or software problem?
Thank you! (yes I search the forum for solution but none of them work)
Click to expand...
Click to collapse
Have you tried a hard reset but back every thing up before you do this so you don't lose stuff.......

I'm still using the phone but only the front camera as work since. I've try everything, factory reset, 1 other new camera, put back the old camera nothing work!
Motherboard problem probably, never had problem to change screen before.
Anyway gonna change my phone soon and will look for reviews on the forum!!!
Thx!

Related

LG G4 camera broke, had to replace. Anyone else?

Verizon VS-986 here.
A couple of days ago, I went into the Camera app to take a picture and it was "stuck" on the selfie camera, and the icon to switch to the main camera was gone. I went back to the home screen and back into Camera, and fiddled with the Modes, and it finally came back. I clicked on it, and the app showed an image for a couple seconds, then froze up. I did a lot of back and forth with it, and sometimes it would show an image for a second and freeze; sometimes it went totally black and froze the app; eventually, after power cycling a few times, it was stuck on the front-facing camera for good, with no icon to swap to the back camera. Basically, at this point, the app had recognized that there WAS NO back camera and didn't even bother presenting the option anymore.
This had all the hallmarks of a hardware problem. Glitchy, intermittent outages, then the hardware simply not recognized anymore. Still, I cleared out caches and searched online and found this article: How to Fix Camera Failed Problem on LG G4 (recomhub.com/blog/how-to-fix-camera-failed-problem-on-lg-g4/), none of which did anything to help. (I'm not rooted/unlocked so I couldn't clear the cache partition like they recommended, though it clearly wouldn't have helped anyway.)
Couple other things that may or may not be relevant: it was VERY hot out (80+ degrees) when then problem started and the phone was hot as a result of it. But it kept happening after cool down.
A crazy other thing that happened was, that evening, after rebooting one last time just to be sure, half the screen turned into rainbow noise during the Verizon logo and stayed that way for several seconds, even into the lock screen. That pushed me over the edge.
I went to a Verizon store and they kindly swapped it out for me. But that was weird and I wanted to put it on the record. Also curious whether anyone else had this problem.
Not that problem, but check out this other thread I started regarding the camera causing the phone to overheat: http://forum.xda-developers.com/showthread.php?t=3142806
Sent from my LG-H811 using Tapatalk
I've had the rainbow noise on the right half of the screen show up on boot at the Verizon screen as well. It stayed that way until the lock screen and that's when I powered the phone off, pulled the battery and let the sit for a few minutes. Haven't had the problem in the weeks since I've had the phone though.
The exact thing happened to me. My rear camera will not work at all. And the flashlight also will not work. Tried rebooting, factory resetting it, clearing cache, and took out my battery and still nothing.
I had a Verizon G4 that the rear camera stopped working on. I believe it was caused by a drop. I posted on here about it. For mine it just wouldn't focus anymore. Replacement was very easy, you only need a small Philips head screwdriver, and your fingernail, or plastic tool to remove the connector and pry the camera out which is held in by adhesive.
Replacement OEM part out of a Sprint G4 was under $14 USD on eBay.
lopezj said:
The exact thing happened to me. My rear camera will not work at all. And the flashlight also will not work. Tried rebooting, factory resetting it, clearing cache, and took out my battery and still nothing.
Click to expand...
Click to collapse
Hello,
I have the exact same issue. Do you have a solution ? I dont want to rma anymore, screen coating than bootloop than this, this phone is a true disaster.
Only other thing any one could try is a tot lgup restore if that dont work either more than likely its a hardware failure. I had issues on my g2 with a could not connect to camera from the factory. Found out my stock rom was corrupted from lg toted and worked like new. Did it again a few moths later. Toted avain worked like new. I asume something in the camera files corrupted. Just throwin in my 2 cents.
Hello, thanks for the answer.
I fixed the issue by myself few minutes ago, i simply disconnected than reconnected the rear camera plug to the motherboard.
Zenouzenou said:
Hello, thanks for the answer.
I fixed the issue by myself few minutes ago, i simply disconnected than reconnected the rear camera plug to the motherboard.
Click to expand...
Click to collapse
Did u by chance notice any corrosion or oxidation on the contact surfaces?
Nope, nothing special on these.
Well i spoke to fast, my camera is dead again.
rick09 said:
I had a Verizon G4 that the rear camera stopped working on. I believe it was caused by a drop. I posted on here about it. For mine it just wouldn't focus anymore. Replacement was very easy, you only need a small Philips head screwdriver, and your fingernail, or plastic tool to remove the connector and pry the camera out which is held in by adhesive.
Replacement OEM part out of a Sprint G4 was under $14 USD on eBay.
Click to expand...
Click to collapse
Hi, how did that 14 dollar camera work out for you? I'm getting wildly varied prices for replacement rear camera on eaby. Do you have a link to the one you bought and did it work as well as the original? Thanks.
http://m.ebay.com/itm/351575783287
Im gonna try this one
Zenouzenou said:
http://m.ebay.com/itm/351575783287
Im gonna try this one
Click to expand...
Click to collapse
I'd go for that one too but unfort it's 33 dollars to post west europe lol
I'm gonna go for this one but god knows what it's like at this cheap price but I'll take the chance.
http://www.ebay.ie/itm/151946458176?_trksid=p2057872.m2749.l2649&ssPageName=STRK:MEBIDX:IT
Jesus i didnt see that. Sorry
So my brand new original camera module arrived today, i replaced it myself and...the camera still doesn't work. Looks like it's an MB problem. I have to send this god damn phone to LG again..
Hello, here is an update about my camera. LG repair the phone by changing the motherboard and the camera module.

LG G3 Camera focus problems ! WEIRD !

I got a VS985, original camera auto focus works fine , but it has a dark sport on the lens . So , I bought another replacement on ebay. The new one worked fine for around 1 month, then auto focus did not work ; camera focused at a fixed distance ( around 2 ft ) . Again, I bought another camera , same problem happenned ( the new one just worked for few days ) . I bought another one, same thing happened .
So, I plugged the original camera in , auto focus works fine except for the dark spọt . I already tried to clear camera app ' s cache, etc. on every camera I plugged in. The only thing i could think of is hardware issue/incompatibility , but for all 3 replacements ?
Does anyone have any clue ?
Anyone got a bricked/broken LG G3, but camera worked perfectly ?
Maybe the issue is the OIS laser and not the camera itself?

LG G4 Rear Camera option disappeared

Hello everyone, i have searched everywhere and i couldnt find anything for LG G4 with this problem, there are shuck problems with different models.
Days ago i replaced my LG G4 screen with a new one and the camera had the focusing problem at first. after i reseated the flex cable of it everything was ok forone hour.
After a restart of the phone the rear camera option has desappeared, only front camera is working now.
I have read people had the same problem with LG G3, Nexus and even other brands as Alcatel Motorola and so on.
Does anyone had the same problem, and if can confirm that is software or hardware problem.

OnePlus 3 rear camera not working.

My OnePlus 3 rear camera is not working. When I open camera app it shows only black screen and all the buttons, but none of them is actually working, you can only see button's animation and hear a sound of clicking, but you can't take a photo or reverse the camera. However, if I use apps like messenger or snapchat, then the camera is still black, but you can reverse it and use front camera. I put OP3T camera in my OP3, and my OP3 camera in my OP3T. OP3's camera in OP3T works very well, but OP3T's camera in OP3 is not working, so the problem should be in software? Or maybe hardware but not the camera itself? Should I try to reinstall OS, may it help to solve the problem? This is what I see in my camera app: https: //prnt.sc/jzh3c0 (I put space in the link after ( : ), because i'm new here and I can't post outside links :/ )
well, it seems like you arleady know where the problem is.
put back the op3 camera in op3 xD
SliFaZz said:
My OnePlus 3 rear camera is not working. When I open camera app it shows only black screen and all the buttons, but none of them is actually working, you can only see button's animation and hear a sound of clicking, but you can't take a photo or reverse the camera. However, if I use apps like messenger or snapchat, then the camera is still black, but you can reverse it and use front camera. I put OP3T camera in my OP3, and my OP3 camera in my OP3T. OP3's camera in OP3T works very well, but OP3T's camera in OP3 is not working, so the problem should be in software? Or maybe hardware but not the camera itself? Should I try to reinstall OS, may it help to solve the problem? This is what I see in my camera app: https: //prnt.sc/jzh3c0 (I put space in the link after ( : ), because i'm new here and I can't post outside links :/ )
Click to expand...
Click to collapse
https://www.witrigs.com/oem-rear-camera-for-oneplus-3
teardown guide for charging port, but works for getting apart to get to camera too https://www.ifixit.com/Guide/OnePlus+3+USB+Type-C+Port+Replacement/74016
everlasting207 said:
well, it seems like you arleady know where the problem is.
put back the op3 camera in op3 xD
Click to expand...
Click to collapse
No, maybe you didn't understood me correctly. OP3 camera in OP3 phone haven't worked normally, I thought maybe the problem is broken camera and since OP3 and OP3T camera is the same, I took other camera from OP3T ant put it in OP3. But then the camera that before was in OP3, worked perfectly in OP3T, so I know, that camera is good, and camera that before was working perfectly in OP3T won't work in OP3. Now the question is if it is software problem or hardware(like maybe something in motherboard could be broken or overheated?)
 @daggorlad thanks, but I know how to replace camera and I already did, but it haven't solved my problem.
i see.
regardless, even if specifications are the same perhaps it isnt the same camera.
only replace op3 part for op3 part, would be a good thing to do.
Just try again with new camera part, should be less than $10 usd investment.
Or if you don't want to do that maybe do a facotry reset and see if the problem is software..
SliFaZz said:
No, maybe you didn't understood me correctly. OP3 camera in OP3 phone haven't worked normally, I thought maybe the problem is broken camera and since OP3 and OP3T camera is the same, I took other camera from OP3T ant put it in OP3. But then the camera that before was in OP3, worked perfectly in OP3T, so I know, that camera is good, and camera that before was working perfectly in OP3T won't work in OP3. Now the question is if it is software problem or hardware(like maybe something in motherboard could be broken or overheated?)
@daggorlad thanks, but I know how to replace camera and I already did, but it haven't solved my problem.
Click to expand...
Click to collapse
Yeah, sounds like probably a board problem then. It would be worth doing a NAND backup and testing a factory reset as stated above. Worst case, it doesn't work and you revert back to the backup.
everlasting207 said:
i see.
regardless, even if specifications are the same perhaps it isnt the same camera.
only replace op3 part for op3 part, would be a good thing to do.
Just try again with new camera part, should be less than $10 usd investment.
Or if you don't want to do that maybe do a facotry reset and see if the problem is software..
Click to expand...
Click to collapse
I ordered new camera before I had OP3T, so I should get it in a week or two. I already did factory reset, the problem still exists, so probably going to sell this phone, maybe someone will need this.

Camera sensor replacement... Anyone?

Hi guyz & girlz,
I got a Pixel 2 XL for my wife two months ago. Worked well for let's say a week :laugh:
Both rear and front cameras died! As soon as i opened the camera, i got a black screen and it'd force close after a few seconds.
At first, it failed to launch for 30 minutes, then started to work again. The day after, it died completely...
reverted to P and even O to see if it would fix it, but unfortunately, no...
So i did a bit of research and found out it seems to be hardware related. The phone is out of warranty by the way ( wouldn't be fun otherwise?! ).
Anyone here who replaced his sensors?
If yes, is it a sustainable fix?
Maybe you had a different sensor revision?
I have found a person whom replacing the sensor fixed it, but who knows for how long, maybe the issue wasn't even the same as i have. So i wish some of you guyz can give me some feedback.
Thanks in advance!
Sébastien.
First double check if it's software related. Try some different camera apps, flash a fresh factory image to see if it resolves the problem. If it's a hardware problem it might be cheaper to buy a used one.
I was quoted at ubreakifix $300 for replacing a cracked screen, ended up buying a used 2xl for $150.
Edmontonchef said:
First double check if it's software related. Try some different camera apps, flash a fresh factory image to see if it resolves the problem. If it's a hardware problem it might be cheaper to buy a used one.
I was quoted at ubreakifix $300 for replacing a cracked screen, ended up buying a used 2xl for $150.
Click to expand...
Click to collapse
Hi,
Thank you for the input...
I "flashed" the device numerous times = erased everything, without any change.
I opened the phone, removed the front sensor, rebooted = camera FC.
Plugged front sensor back, removed the back one, rebooted = camera FC.
So, after all this, i guess it's safe to say it is hardware related.
The issue is kinda widespread by the way:
https://support.google.com/pixelphone/thread/9470114?hl=en
https://support.google.com/pixelphone/thread/3317373?hl=en
Cheers...
Sébastien.
I just replaced both cams and battery works 100% afterwards... Good luck ...
Hello,
@kudabee61 Thank you for your feedback..! ?
I finally ordered both front and rear camera sensors replacement and have had the time to open the device earlier today...
Despite both cameras not working, once the back sensor's been replaced, the front one started to work again... ?
Well, i replaced it anyway..!
Phone is working great now, but since this happened, my wife switched back to Apple. Thanks Google for your crappy devices..!
Cheers...
Sébastien.

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