Video of boot up and pin input
So my screen has started to malfunction. It has flipped upside down and when you rotate the phone so that the text is right-side up, the text is backwards. The resolution appears to be reduced and the words are hard to make out. I'm also seeing some blue lines running the length of the screen along the left side. I have tried to reboot many times and booted in safe mode once. The boot screen/ 'Google' is also upside down and backward during boot-up. This issue has not affected finger input. To input the pin number after boot-up, I touch on the screen where the numbers should be, not where they are.
This issue has happened twice and both times while the phone was in use. The first time was when using an app and was temporary only lasting about two (2) seconds before the issue resolved itself. The second occurrence happened about one hour later when using the web browser.
I've uploaded a video of the the phone shutting down and then rebooting. You can see how the text is upside down and backwards. I've also included pin input and how you press on the screen where the number should be, not where it is displayed. The finger input is operating completely normally, it's just the screen is off.
Could this be a software issue or has something in the hardware malfunctioned? I purchased the phone new in October 2016 when I activate Fi, so I've only been using it for about 3 months. Thanks for any help or insight!
Related
After 30 seconds or so the TP2 goes into standby, oddly mine doesn't anymore and I keep forgetting to turn off the screen and then running out of battery.
Any ideas?
Check your battery/backlight settings.
Hello,
i got the same effect.
I put the setting i.e. to 10 seconds screen off and 1 minute poweroff in accumode and 1 min. screen off and 1 min. poweroff. It wont be recognized by the phone. It stays on, with screen and device on.
At first I thougt it was some effect produced by the glight app i tested out, because i noticed this error not directly.
So i made a hardreset, but the effect is the same with the original htc rom without any mods, spl or some of this stuff.
any new ideas ?
Doktor.Wahnsinn
Just a random thought:
If you're screen won't turn off, perhaps it thinks the screen is being tapped somewhere or a button is being pressed? If so, then you've got a hardware defect...
Ideas on testing this:
Create a new Note in drawing mode. See if any random spots/lines appear on screen. Try in both portrait and landscape.
Install the Rhodium Keyboard Controller. Add a new hardware key to map. If there's a key acting up, it should be picked up here.
Just want to know if people have experienced weird problems with their touch screen on their Gnexus, i've had this phone for less than 1 week, and the problem arised twice.
the screen just dont reach to your finger touch, normally you swipe left or right in the home screen, and the pages just moves to the next screen centered, but the screen just stops when ever you let go, and on home screen when you push and hold an icon or widget the bin pops up at top to discard the item, on my phone, just a slight touch and no need to touch and hold will do the same thing. it's just like the screen has gone malfunction randomly with the screen registering a touch. I also think this happed when it is connected to a non samsung charger, but not too sure if i had the charger connected.
to rectify the problem, you need to power down the phone and on.
not too sure if this is a bug, or problem with the display, it's very hard to discribe it, but it's not normal.
thanks
I've been experiencing a weird issue with every keyboard app I've tried, and I would appreciate some help.
This problem started occurring only after the most recent updates. About 90% of the time that I hit the space bar on the keyboard, it registers as a double tap inserting two spaces. The phone vibrates 2x in rapid succession to indicate that two touches are being registered.
This also happens when I hold the space bar down, except the two phone vibrations are a little further apart when I hold the space bar down. This prevents me from being able to long tap the space bar (switch between language input). No other keys / apps appear to behave this way. I've tried the dialer touchscreen FW update trick as well with no success.
It's been a pain to type anything on my phone and any help would be awesome.
k186 said:
I've been experiencing a weird issue with every keyboard app I've tried, and I would appreciate some help.
This problem started occurring only after the most recent updates. About 90% of the time that I hit the space bar on the keyboard, it registers as a double tap inserting two spaces. The phone vibrates 2x in rapid succession to indicate that two touches are being registered.
This also happens when I hold the space bar down, except the two phone vibrations are a little further apart when I hold the space bar down. This prevents me from being able to long tap the space bar (switch between language input). No other keys / apps appear to behave this way. I've tried the dialer touchscreen FW update trick as well with no success.
It's been a pain to type anything on my phone and any help would be awesome.
Click to expand...
Click to collapse
Replying to my own thread here. I think I found a fix (at least for now).
I spoke with Samsung / T-Mobile service and I was able to rule out this being a software issue. I took off my screen protector and the problem still persisted, so it wasn't a screen protector issue. I then took off my case, pressed down firmly on the affected area of the screen, squeezed the top and bottom of the phone firmly together, and squeezed the sides/edges of the phone together firmly around the affected area. I have not been able to reproduce the double tapping issue since.
My best guess is that this might have been a physical issue having to do with the curved shape of the screen?
I think the mods can close this one down. Thanks.
**NEVERMIND - the issue is back. Anyone?**
Hey there
Had the phone since release
Started with this problem yesterday. It's random, the notification bar pulls down and pulls back up within a second. Sometimes it doesn't release, I have to press power button to enable me to use the phone.
I switched on "show taps" in developer options, and it appears to be a screen press from the top centre of the phone. Only from there.
I've tried replacing the screen protector, tried cleaning the phone, power cycles... I've not tried a factory reset at this point, would need to back everything up.
On 8.1
I'm at my wits end
Thanks in advance
Do you have a case installed? Sometimes phone cases trigger phantom touches on the display.
I do, since day one.
Took it off and still get same problem
I'd use a screen capture app to show the phantom touches that's keeping you from releasing the notification bar and contact Support at this point. But yeah, you should begin backing up your data.
try to use the developer menu -> show touches and see if it's software or hardware related
....actually i have been getting random, backspaces key presses.....i am typing away, and than I will sense the "phantom" key press the backspace, and look as my message get completely deleted. Never happened before, same case/same screen protector from DAY1....I just restart my phone, but still wear. happened twice since OREO update
Boot into safe mode and then turn off and start up.
Fixed my menu bar issues.
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Please upgrade to the newest firmware.
Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Got the same issue on 52.0.A.8.50. Usually opening the app drawer then hitting back solves it - otherwise none of the virtual buttons work.
Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks
bobsright said:
Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
Maybe the Screen Connector wasn't 100% clean.
Or not only the screen is damaged.
I heard that the touch problems are mostly fixed with PIE. The closed source clearpad touch driver is..... Hoping Q gives us an further updated driver.
You still get sometimes ghost touches on higher workload or if the keyboard app is slow, but if you have dead spots the hardware sounds damaged.