Spot on the camera. LG replaced the camera module spot reappeared - G4 Q&A, Help & Troubleshooting

Hello,
I was seeing this cloudy spot on the pictures and videos through the rear camera.(see attached image). (https://postimg.org/image/k2nqfcqod/)
I sent it to LG for repairs and they replaced the camera module for free. (had sent it earlier to them to get the motherboard replaced for bootloop issue so I guess it was still under repairs warranty).
I got my phone back yesterday and the spot has reappeared at the exact location again.
I have tried running the camera without the lens housing and the spot doesn't go away. I don't want to send the phone back to LG the third time and wait for another 10 days without a phone.
What do you guys think is the problem?
Thanks for any help.
-Gaurav

Related

LG G4 camera broke, had to replace. Anyone else?

Verizon VS-986 here.
A couple of days ago, I went into the Camera app to take a picture and it was "stuck" on the selfie camera, and the icon to switch to the main camera was gone. I went back to the home screen and back into Camera, and fiddled with the Modes, and it finally came back. I clicked on it, and the app showed an image for a couple seconds, then froze up. I did a lot of back and forth with it, and sometimes it would show an image for a second and freeze; sometimes it went totally black and froze the app; eventually, after power cycling a few times, it was stuck on the front-facing camera for good, with no icon to swap to the back camera. Basically, at this point, the app had recognized that there WAS NO back camera and didn't even bother presenting the option anymore.
This had all the hallmarks of a hardware problem. Glitchy, intermittent outages, then the hardware simply not recognized anymore. Still, I cleared out caches and searched online and found this article: How to Fix Camera Failed Problem on LG G4 (recomhub.com/blog/how-to-fix-camera-failed-problem-on-lg-g4/), none of which did anything to help. (I'm not rooted/unlocked so I couldn't clear the cache partition like they recommended, though it clearly wouldn't have helped anyway.)
Couple other things that may or may not be relevant: it was VERY hot out (80+ degrees) when then problem started and the phone was hot as a result of it. But it kept happening after cool down.
A crazy other thing that happened was, that evening, after rebooting one last time just to be sure, half the screen turned into rainbow noise during the Verizon logo and stayed that way for several seconds, even into the lock screen. That pushed me over the edge.
I went to a Verizon store and they kindly swapped it out for me. But that was weird and I wanted to put it on the record. Also curious whether anyone else had this problem.
Not that problem, but check out this other thread I started regarding the camera causing the phone to overheat: http://forum.xda-developers.com/showthread.php?t=3142806
Sent from my LG-H811 using Tapatalk
I've had the rainbow noise on the right half of the screen show up on boot at the Verizon screen as well. It stayed that way until the lock screen and that's when I powered the phone off, pulled the battery and let the sit for a few minutes. Haven't had the problem in the weeks since I've had the phone though.
The exact thing happened to me. My rear camera will not work at all. And the flashlight also will not work. Tried rebooting, factory resetting it, clearing cache, and took out my battery and still nothing.
I had a Verizon G4 that the rear camera stopped working on. I believe it was caused by a drop. I posted on here about it. For mine it just wouldn't focus anymore. Replacement was very easy, you only need a small Philips head screwdriver, and your fingernail, or plastic tool to remove the connector and pry the camera out which is held in by adhesive.
Replacement OEM part out of a Sprint G4 was under $14 USD on eBay.
lopezj said:
The exact thing happened to me. My rear camera will not work at all. And the flashlight also will not work. Tried rebooting, factory resetting it, clearing cache, and took out my battery and still nothing.
Click to expand...
Click to collapse
Hello,
I have the exact same issue. Do you have a solution ? I dont want to rma anymore, screen coating than bootloop than this, this phone is a true disaster.
Only other thing any one could try is a tot lgup restore if that dont work either more than likely its a hardware failure. I had issues on my g2 with a could not connect to camera from the factory. Found out my stock rom was corrupted from lg toted and worked like new. Did it again a few moths later. Toted avain worked like new. I asume something in the camera files corrupted. Just throwin in my 2 cents.
Hello, thanks for the answer.
I fixed the issue by myself few minutes ago, i simply disconnected than reconnected the rear camera plug to the motherboard.
Zenouzenou said:
Hello, thanks for the answer.
I fixed the issue by myself few minutes ago, i simply disconnected than reconnected the rear camera plug to the motherboard.
Click to expand...
Click to collapse
Did u by chance notice any corrosion or oxidation on the contact surfaces?
Nope, nothing special on these.
Well i spoke to fast, my camera is dead again.
rick09 said:
I had a Verizon G4 that the rear camera stopped working on. I believe it was caused by a drop. I posted on here about it. For mine it just wouldn't focus anymore. Replacement was very easy, you only need a small Philips head screwdriver, and your fingernail, or plastic tool to remove the connector and pry the camera out which is held in by adhesive.
Replacement OEM part out of a Sprint G4 was under $14 USD on eBay.
Click to expand...
Click to collapse
Hi, how did that 14 dollar camera work out for you? I'm getting wildly varied prices for replacement rear camera on eaby. Do you have a link to the one you bought and did it work as well as the original? Thanks.
http://m.ebay.com/itm/351575783287
Im gonna try this one
Zenouzenou said:
http://m.ebay.com/itm/351575783287
Im gonna try this one
Click to expand...
Click to collapse
I'd go for that one too but unfort it's 33 dollars to post west europe lol
I'm gonna go for this one but god knows what it's like at this cheap price but I'll take the chance.
http://www.ebay.ie/itm/151946458176?_trksid=p2057872.m2749.l2649&ssPageName=STRK:MEBIDX:IT
Jesus i didnt see that. Sorry
So my brand new original camera module arrived today, i replaced it myself and...the camera still doesn't work. Looks like it's an MB problem. I have to send this god damn phone to LG again..
Hello, here is an update about my camera. LG repair the phone by changing the motherboard and the camera module.

Camera Issues.

Hi all.
I bought a HTC One M8 after killing my Xperia Z. My dad also has an M8, and its been perfect for him since day one. I've been thoroughly impressed with the device, despite its age, and will find it hard to part with when I eventually purchase an ARA when released! This will be a lengthy post, so bare with me please.
The issues started at the beginning of the week. I hadn't done anything different, but I noticed that my camera wasn't working full stop. I'd click on the app and it would force close. So i did some research and found a couple of solutions, most of which involved Last Pass, which isn't installed on my device, however I tried those that didn't involve it, to no avail. Somewhere along the way, I must've done something wrong as I started to get the "gaaps.com has stopped" error, and the error message would reappear every few seconds, rendering the phone unusable. After a factory reset, the "gapps.com" error had stopped, but my camera issue still persisted.
It's worth noting that the night before, I did drop a dumbbell on the screen by accident, but the camera WAS working perfectly fine afterwards. The problems I described above occurred the day after.
So after getting nowhere, I decided to take the plunge and replace the camera unit. I purchased an OEM part, and then when it was delivered I continued to strip the phone down and replace the old module with the new one. That was last night. I started the phone up, and clicked on the camera. Hey Presto! The front facing camera worked. No option for the rear camera though. So i installed a 3rd party app, and in that app, the rear facing camera is upside down. I placed my finger over the bottom camera of the two rear ones (the camera i replaced) and the image wasn't blocked by my finger. I placed my finger over the top rear camera, and the image was blocked.
So my question now is, having replaced the entire lower module with a new part, what could be causing the image to be upside down on the third party app, and not showing a rear camera function at all in the stock app?
I'm 99% sure that I rebuilt the phone correctly, but I am going to strip it down again tonight and then rebuild it to make sure I hadn't missed anything out.
Any and All suggestions and questions are welcome.
Thanks,
Mylo.
Update
So, just to update.
I purchased a faulty HTC M8 off eBay for a rather good price. It's arrived, and ive just spent the last 45 minutes stripping the camera sisterboard out of the purchased one and fit it into my handset. All works perfectly. So one can only assume that my sister board was broken in some way or another.
Regards,
Myles.

Camera not working/recognized H812

Hi everybody,
I have a LG G4 LG H812 and I change the screen on it (LCD/FRAME/DIGITIZER).
But after it everything work fine except the rear camera so I supposed that I broke the cable or the camera module and I buy a new one on Ebay for 30$.
Today I recieved it and install it, easy and fast but the new module doesn't work too...
I tried many apps and none of them show me the option to use the rear camera.
Front camera work perfectly...
What do you think? Motherboard problem, 2 camera module dead, or software problem?
Thank you! (yes I search the forum for solution but none of them work)
I have the same exact problem as well; I have replaced the digitizer, resulting in a nonfunctional rear camera (flash doesnt work too). When I load my camera app it only loads the front facing one.
I've replaced the camera with a new one but it results in the same problem. The new camera didnt come with the presumed conductive adhesive tape as the original so maybe thats a factor? My original adhesive foil ripped so maybe a circuit is not being closed somewhere?
my LG G4 works with front cam but not rare. Other apps also don't detect camera at all.
Any luck?
budweiser88 said:
Hi everybody,
I have a LG G4 LG H812 and I change the screen on it (LCD/FRAME/DIGITIZER).
But after it everything work fine except the rear camera so I supposed that I broke the cable or the camera module and I buy a new one on Ebay for 30$.
Today I recieved it and install it, easy and fast but the new module doesn't work too...
I tried many apps and none of them show me the option to use the rear camera.
Front camera work perfectly...
What do you think? Motherboard problem, 2 camera module dead, or software problem?
Thank you! (yes I search the forum for solution but none of them work)
Click to expand...
Click to collapse
Have you tried a hard reset but back every thing up before you do this so you don't lose stuff.......
I'm still using the phone but only the front camera as work since. I've try everything, factory reset, 1 other new camera, put back the old camera nothing work!
Motherboard problem probably, never had problem to change screen before.
Anyway gonna change my phone soon and will look for reviews on the forum!!!
Thx!

LG G3 D855 Screen flickers and fade to darkness

Hi and thank you for checking my thread
I have a problem with my G3 as described in the tittle, I did the Paper trick I saw on YouTube but sadly it didn't work
After a while I found out that placing a piece cut from Credit card under the CPU might work and I did , but one week later I had the same problem, likely I can just click sleep button and it returns to normal
After these many problems I decided to give up on it and sell it, but I need a permanent Fix so I don't get involved in Cheating
Also , does replacing motherboard will fix the issue ?
Does G4 Worth it now ? I know about bootloop problem
Probably is a bad motherboard
When my G3 finally died (digitizer went bad), I just replaced it with a used G4 for $150. That was like 6 months ago. The phone has been phenomenal. I know there is many who say that every G4 will bootloop eventually, but I really don't see how thats possible if you just browse google for the issue. Yeah, a lot of people had the problem, but if everyone did you wouldn't see the G4 still being sold at a ton of outlets, and you would see hundreds of links to the issue. I think there was a large batch of them that were bad... and they got past QC, but the vast majority of them are probably fine.
resinis said:
Probably is a bad motherboard
When my G3 finally died (digitizer went bad), I just replaced it with a used G4 for $150. That was like 6 months ago. The phone has been phenomenal. I know there is many who say that every G4 will bootloop eventually, but I really don't see how thats possible if you just browse google for the issue. Yeah, a lot of people had the problem, but if everyone did you wouldn't see the G4 still being sold at a ton of outlets, and you would see hundreds of links to the issue. I think there was a large batch of them that were bad... and they got past QC, but the vast majority of them are probably fine.
Click to expand...
Click to collapse
Replacing the Motherboard will fix the issue ?
Yea, i saw "1 month/year after" Reviews on youtube and no one montion the bootloop issue, people ask them in comments and they reply that the phone works normal with no issues
Thank you for replying dude appreciate it
I was skeptical at first, but by baking the motherboard in the oven did the trick for me. It has been a couple of hours now an no flickering, no black screen and no troubles. And i know i'm asking for Murphy to come and bite my as*, but as a little trick, i'd like to suggest before putting the mobo in the oven to try something: i have an old Akasa X4 cpu cooler which has metal fins which are removable. I took one of those things and cut a square a little bit smaller than the power IC to the right of the SoC and then cut another one the exact same size then stacked the two one on top of each other, making sure to not short any capacitor around the IC and then put the metal shield back, making sure to put pressure on the IC. Then preheated the oven at roughly 180 degrees celsius, then put the motherboard SoC face up into the preheated oven on three balls of aluminium foil, one at the bottom near the micro usb, and the others to balance the motherboard, like a BMW Isetta, and put the timer for 10 minutes. After these nervous 10 minutes, I took out the mobo and let it to cool at room temperature for ~30 minutes. And voila, now it works. I do hope that it is going to last, and i will be very careful with this phone, unlike the previous owner. Seriously, how can you put a freaking button (small one, from a shirt) between the SoC and the mid-frame? Crazy. And that's why i got it for ~8000 JPY (about 70 bucks).
Takadi said:
Hi and thank you for checking my thread
I have a problem with my G3 as described in the tittle, I did the Paper trick I saw on YouTube but sadly it didn't work
After a while I found out that placing a piece cut from Credit card under the CPU might work and I did , but one week later I had the same problem, likely I can just click sleep button and it returns to normal
After these many problems I decided to give up on it and sell it, but I need a permanent Fix so I don't get involved in Cheating
Also , does replacing motherboard will fix the issue ?
Does G4 Worth it now ? I know about bootloop problem
Click to expand...
Click to collapse
I had a similar problem for about two months. I tried the paper thing over the camera sensor and I felt like it helped some but the problem still continued. The screen would just slowly go dark with vertical lines running through it. All apps would still work in the background while this was happening. I could boot to TWRP and this problem never happened while in TWRP which was odd. Seemed like if it was a screen issues or hardware malfunction it would happen all the time. That's when I decided to just flash back to stock. I was thinking about getting the S8 anyways so what the hell. I flashed to stock 10B and took every single OTA. Took all night but I've been running stock for over a day now and the issue has not replicated itself one time since reverting back to stock. I was on RR Nougat and Fulmics when it happened prior. Has to be a root or Rom issue?
Pozman1 said:
I had a similar problem for about two months. I tried the paper thing over the camera sensor and I felt like it helped some but the problem still continued. The screen would just slowly go dark with vertical lines running through it. All apps would still work in the background while this was happening. I could boot to TWRP and this problem never happened while in TWRP which was odd. Seemed like if it was a screen issues or hardware malfunction it would happen all the time. That's when I decided to just flash back to stock. I was thinking about getting the S8 anyways so what the hell. I flashed to stock 10B and took every single OTA. Took all night but I've been running stock for over a day now and the issue has not replicated itself one time since reverting back to stock. I was on RR Nougat and Fulmics when it happened prior. Has to be a root or Rom issue?
Click to expand...
Click to collapse
Just wondering if your G3 is still functioning without the issue.
It really feels like a hardware issue but as you pointed out it didn't happen in TWRP... but like many, I encounter the issue when the phone gets a bit warm (>35C), so maybe TWRP and your stock android is not as hot as RR Nougat? Then again, I'm on MM when this happened...
Update: Actually the flicker n fade happened to me in TWRP while I was backing up. The temperature read about 60C.
I had bigger problems with my g3 and they started as follows
Problem 1. camera not being detected and crashing. 2. Reboot once a while which got worse over time. 3. Bluetooth sketchy and WiFi not connecting. 4. Sd card being ejected and mounted constantly. 5. Mobile data stopped working.
Solution: baked it in the oven 10min with cpu side up at 185c removed to cool 4 30min. Problems gone for the meantime.
This morning at work my D852 died with the exact same screen fades to black and would only stay on for at most like 10 seconds and would only come on again after the processor cooled enough. I came across this youtube video.
https://www.youtube.com/watch?v=UF1s4RCZAvc
Since I didn't have any copper foil tape, I substituted with Aluminum foil tape and placed the tape in the same places as detailed in the video. (copper works better than aluminum for heat dispersal)
My phone is now back to normal and hasn't shown any issues with the past 5 hours since I applied the fix.
UPDATE: My phone has worked perfectly for several days now until I turned on the GPS from Cell Tower to High Accuracy and it immediately started to die again. Once it cooled down I was able to get to the settings screen to turn off GPS and it went back to functioning like normal
How to fix
I tried the paper trick and it did not work. No need to replace the motherboard or the phone. The issue is just a bad connection between the motherboard to the LCD display.. Probably due to dirt (in my case, I found that quite a few places in my motherboard had corrosion buildup). Here is the fix...
1. Remove battery cover and Unscrew The back plastic from the base of the phone to get to the motherboard.
2. Disconnect all the connectors from the motherboard.
3. Scan the motherboard for anything unusual. (My motherboard had corrosion on several different places).
5. Clean any dirt or corrosion with lint-free cloth. (I didn't have one so I had to use a Q-tip).
*if needed, Dip the cloth in rubbing alcohol to assist in cleaning. make sure that the cloth is JUST BARELY Damp and not dripping, otherwise you will risk water-damaging the phone. If you use rubbing alcohol, make sure that you dry the spot right after you wipe it.
6. Once you have cleaned the motherboard, check the base of the phone and clean any dirt from here also.
7. Replace the motherboard, re-connect the connections, screw on the back, and put the battery cover back on.
Viola! Mine has been working like new for 4 days so far with no issues...
Takadi said:
Hi and thank you for checking my thread
I have a problem with my G3 as described in the tittle, I did the Paper trick I saw on YouTube but sadly it didn't work
After a while I found out that placing a piece cut from Credit card under the CPU might work and I did , but one week later I had the same problem, likely I can just click sleep button and it returns to normal
After these many problems I decided to give up on it and sell it, but I need a permanent Fix so I don't get involved in Cheating
Also , does replacing motherboard will fix the issue ?
Does G4 Worth it now ? I know about bootloop problem
Click to expand...
Click to collapse
So a permanent fix is a new motherboard or a new screen?

Camera sensor replacement... Anyone?

Hi guyz & girlz,
I got a Pixel 2 XL for my wife two months ago. Worked well for let's say a week :laugh:
Both rear and front cameras died! As soon as i opened the camera, i got a black screen and it'd force close after a few seconds.
At first, it failed to launch for 30 minutes, then started to work again. The day after, it died completely...
reverted to P and even O to see if it would fix it, but unfortunately, no...
So i did a bit of research and found out it seems to be hardware related. The phone is out of warranty by the way ( wouldn't be fun otherwise?! ).
Anyone here who replaced his sensors?
If yes, is it a sustainable fix?
Maybe you had a different sensor revision?
I have found a person whom replacing the sensor fixed it, but who knows for how long, maybe the issue wasn't even the same as i have. So i wish some of you guyz can give me some feedback.
Thanks in advance!
Sébastien.
First double check if it's software related. Try some different camera apps, flash a fresh factory image to see if it resolves the problem. If it's a hardware problem it might be cheaper to buy a used one.
I was quoted at ubreakifix $300 for replacing a cracked screen, ended up buying a used 2xl for $150.
Edmontonchef said:
First double check if it's software related. Try some different camera apps, flash a fresh factory image to see if it resolves the problem. If it's a hardware problem it might be cheaper to buy a used one.
I was quoted at ubreakifix $300 for replacing a cracked screen, ended up buying a used 2xl for $150.
Click to expand...
Click to collapse
Hi,
Thank you for the input...
I "flashed" the device numerous times = erased everything, without any change.
I opened the phone, removed the front sensor, rebooted = camera FC.
Plugged front sensor back, removed the back one, rebooted = camera FC.
So, after all this, i guess it's safe to say it is hardware related.
The issue is kinda widespread by the way:
https://support.google.com/pixelphone/thread/9470114?hl=en
https://support.google.com/pixelphone/thread/3317373?hl=en
Cheers...
Sébastien.
I just replaced both cams and battery works 100% afterwards... Good luck ...
Hello,
@kudabee61 Thank you for your feedback..! ?
I finally ordered both front and rear camera sensors replacement and have had the time to open the device earlier today...
Despite both cameras not working, once the back sensor's been replaced, the front one started to work again... ?
Well, i replaced it anyway..!
Phone is working great now, but since this happened, my wife switched back to Apple. Thanks Google for your crappy devices..!
Cheers...
Sébastien.

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